G3 Not recognising SIM card after update - G3 Q&A, Help & Troubleshooting

Hi all,
I received a push notification for a software update last night, which I dilligently downloaded and installed. When it came to the 'optimising apps' stage it froze about halfway for about an hour, so I decided to remove the battery. After turning it back on it just continued optimising apps and completed the update successfully. However, it now doesn't recognise that a SIM card is inserted, and I have no idea what to do to rectify this. I've not rooted my phone or installed any custom ROMs, and have no idea how to do so.
When I attempt to look at the phone's hardware/software info, I get the error "Unfortunately, the process com.android.phone has stopped" and am unable to view much of the phone information. I can however see that it's on Android 5.0, Kernel 3.4.0, and software version V20i-EUR-XX.
Any support would be greatly appreciated

I seriously need some help with this! Anyone?

Have you tried pulling the battery and the SIM card, too? Hold the power button for a few seconds while they are both out and leave them out for a few minutes, then reinsert both and boot it.
If that doesn't work and you are running pure stock, then the carrier will support you. You could always take it to them and explain what happened.

epidenimus said:
Have you tried pulling the battery and the SIM card, too? Hold the power button for a few seconds while they are both out and leave them out for a few minutes, then reinsert both and boot it.
If that doesn't work and you are running pure stock, then the carrier will support you. You could always take it to them and explain what happened.
Click to expand...
Click to collapse
Thanks for the reply, I didn't actually purchase my phone through my carrier though. I called LG and they said I'd have to send it off to them and it'd take up to two weeks.
Do you think flashing a custom ROM would fix this?

Not sure which variant you have or how that may work where you are.... If the device is carrier branded and running their software, they will likely support it.
Have a look at this thread and the suggestions posted there, it may help:
[Q] Sold a dodgy LgG3? Help!
Typically, when it comes to issues relating to connecting to the carrier, the stock ROM is better suited than a custom ROM. You'd want to get this working before moving to custom software.

gavandeshaq said:
Thanks for the reply, I didn't actually purchase my phone through my carrier though. I called LG and they said I'd have to send it off to them and it'd take up to two weeks.
Do you think flashing a custom ROM would fix this?
Click to expand...
Click to collapse
I reckon if you tried updating stock firmware and it went wrong then send it back to LG as there might be a hardware fault. If you flash a Custom ROM and the problem persists then you're screwed with your warranty.

Related

booting problem...

hi guy.....when i open my phone...i get stock on the at&t logo??? rooted and have twrp on it!!!
what i have to do??? flashing stock rom?? just dont know how to go in recovery when booting??
thanks.......
Well finally i have managed to enter in download mode,....had to reflash with lg tool.......
What had you done previously on your phone? Had you installed any mods, removed system applications, etc.? Just curious if you could share so that others don't get stuck in the same situation.
draiko913 said:
What had you done previously on your phone? Had you installed any mods, removed system applications, etc.? Just curious if you could share so that others don't get stuck in the same situation.
Click to expand...
Click to collapse
have played to change simcard...usualy I always shut the phone before, but for a reason, I changed my sim without shutting down the phone.. .from there the phone have rebooted by itself but stayed on the at&t logo!! it provoked probably a kind of glitch.. have waited at least half an hours but stayed at the at&t logo....so I knew that I was in problem from there.....lolllllll
soooo I had to reflash....and set-up from zero.....naturally I didn't be able to just flash the kernel...wich I'm positive will have revive the phone......but lg tool only make a complet new flashing....
end of story......shut your phone before changing your sim....

Screen issue after .90 update

Hello,
i have the same issue as described in the thread below and shown in this video ==> https://vid.me/NGc5
== > http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=41205&extra=page=1&page=1
i have been suffering from same issue since the .90 update, i tried flashing the 1.1GB file using adb which didn't solve the issue along with the yesterday update
anyone having the same problem?
i want to flash the older .63 version, but using adb it says that it can't flash older version than the current version , anyone can help with that ?
@Asus_USA
any info please
I downgraded the rom to a version from July, yet the same issue persist
Seems like a member mentioned somewhere else that the. 90 update might have broken some hardware using code that is not reversible
Waiting for any feedback from Asus
Sent from my GT-N7000 using Tapatalk
That's actually a screen or onboard video issue.... I see this on laptops all the time
Frankenberrie said:
That's actually a screen or onboard video issue.... I see this on laptops all the time
Click to expand...
Click to collapse
the weird thing that it only happened after the .90 update and several users are reporting it
And some software works fine, like whatsapp where the screen is normal while inside it
Sent from my GT-N7000 using Tapatalk
more users are reporting the same issue on the zentalk forum, good luck all avoiding this
no one else here on the forum suffering from the same issue ? any ideas for troubleshooting or solving ?
@ASUS_Khang
can you please confirm that this is a software issue that will be solved through an update and not a hardware failure ?
AhmadOkda said:
no one else here on the forum suffering from the same issue ? any ideas for troubleshooting or solving ?
Click to expand...
Click to collapse
I am also having this SAME issue ! I have unlocked my bootloader, root access, and flashed the 2.40.97 update again, I tried downgrading, it won't let me install and lower update over an higher one. and I can't get twrp recrovery to stay after the flash, it always goes back to the stock recovery. Also I know whats causing the problem. it's the Auss / powered by intel animated screen , First you have the Asus splash screen, Then the Animated Asus / Intel animation Then the boot animation screen. after unocking my bootloader, and changing the boot animation. I can tell you for sure, the Asus / Intel animation that is causing the issue !. I don't know where this animation is stored on the phone, if anyone knows. maybe we can restore of get rid of it. Anyway my phone is pretty much useless right now, can't use the keypad on the call screen, and can't even see the bottom half of the phone, IT's NOT a hardware problem. like some people have said. it's that dam Asus / Intel animation at starup.
I tried downgrading (using fastboot and abd) to every available firmware and nothing solved this problem
IMHO I think that the 90 upgrade triggered a bug while flashing boot partition
Sent from my GT-N7000 using Tapatalk
UPDATE.. I was able to install cm-12.1-20151011-UNOFFICIAL-Z00A.zip 2015-10-11 01:29 Using Windroid UIniversal Android toolkit. and it worked. and TWRP also the recovery.
Unlocked bootloader, rooted phone, installwd TWRP. Flashed boot, droidboot, with WW. 2.12.40.09 Z00A Then installed cm-12.1-20151011-UNOFFICIAL-Z00A.zip 2015-10-11 01:29 . The screen problem IS still there ! \ Anyone else have any ideas ? ~ Travis
My phone (ZE551ML) developed the same issue. When flashing back to stock didn't work, I sent it in for an warranty RMA. A part was replaced and the phone sent immediately back. Not a word to me about the unlocked bootloader. Just make sure if you send it in, that you state you did flash attempt flashing to stock, and make sure the phone is as close to stock as you can get. Factory reset the phone and go.
I tried last week 3 times I got an RMA & then an advanced RMA and i'm getting the run around from them. they even had the hold of 344.00 on my checkings account to the advanced RMA and then THEY canceled the RMA and everytime I talked to them 3 different customer support people then said " sorry we're updating our systems call back tomorrow. " I got told that 3 times and I've called 4 times. the phone is pretty much useless at the moment.
If they send the phone back to you, the part that was replaced on mine is "90AZ00A1-M02610". Dunno if you can get that part yourself and have it repaired by a third party, but other than that I wouldn't know what to do in your situation.
ArmchairWizard said:
If they send the phone back to you, the part that was replaced on mine is "90AZ00A1-M02610". Dunno if you can get that part yourself and have it repaired by a third party, but other than that I wouldn't know what to do in your situation.
Click to expand...
Click to collapse
...This is the Hardware model# of the whole device, not just a part inside , buy a new phone and you have this yourself !
At least for those in Canada, here a short review for my "advanced replacement" experience:
I used the Chat on their website to get a RMA#, then got a confirmation email with a sort of howto. They mentioned to use Fedex or UPS to send the defective device in and noted not to long to wait to do this otherwise the hold on my creditcard... you know! So i sent the package 3 days later with UPS, cost me a bit over CA$60 with insurance and tracking.
Just the other day i got email from Purolator (a Canada only parcel service) to print a return sticker. No one from ASUS mentioned this to me - $60 wasted
The replacement phone came also with Purolator, ASUS emailed me a tracking# but NOT wich carrier they used. Cost me a few hours and a couple phone calls to find out and re-route the package to my workplace.
ASUS did not use a original case, just a folded carton as they stated the replacement would be a new device. In case i decide to sell the phone i don't have original carton
Start to install all my usual App's etc. found that the phone does not receive any GPS signals, so it seems i changed a not usable screen into a not working GPS
For me, this was my last ASUS for a very long time!
Finally got my Advanced RMA going. can't wait to get a working phone, as soon as I do. Going root & unlock bootloader and install CM 12.1 I'm DONE with ASUS's bloatware ! ~ T
I am having the same problem. I have gotten my screen to work, but it still glitches. Is the only solution to send it in?
jeisenhart34 said:
I am having the same problem. I have gotten my screen to work, but it still glitches. Is the only solution to send it in?
Click to expand...
Click to collapse
I think so, I tried to fix it, flash with 2.20.40.97 Four times now, the problem is still there, rooted, unlocked bootloader, and installed CM 12.1 thinking it would get rid of the problem, it didn't. I think the problem is in the boot partition now. I also flashed the splash screen, and the boot animation. the problem is still there, EVEN after returning this phone back to stock to RMA it. the problem is still there.
Rattraps123 said:
I think so, I tried to fix it, flash with 2.20.40.97 Four times now, the problem is still there, rooted, unlocked bootloader, and installed CM 12.1 thinking it would get rid of the problem, it didn't. I think the problem is in the boot partition now. I also flashed the splash screen, and the boot animation. the problem is still there, EVEN after returning this phone back to stock to RMA it. the problem is still there.
Click to expand...
Click to collapse
I contacted Asus and I have to send my phone in. If you haven't dropped your phone, Asus will overnight you a new one for $25. I dropped my phone so they will repair it free of charge if the damage from the drop isn't what caused the issue. Otherwise I'm going to have to pay.

Nothing's fixing the random reboots.. Don't know what to do anymore

Hey guys. Couple months ago I bought LG G3 second-hand and it had the issue of randomly rebooting. I tried rooting it and installing custom ROM but it didn't help. I then bought a new battery and it didn't help it either. I even un-rooted it and went back to the stock ROM but it didn't help it either. I then re-rooted it and installed the custom ROM again but it still didn't help.... What can I even do here? Would it point out to the problem if I somehow get the logs when it crashes? if so, how do I do it?
Any help is greatly appreciated..
GeorgeMG said:
Hey guys. Couple months ago I bought LG G3 second-hand and it had the issue of randomly rebooting. I tried rooting it and installing custom ROM but it didn't help. I then bought a new battery and it didn't help it either. I even un-rooted it and went back to the stock ROM but it didn't help it either. I then re-rooted it and installed the custom ROM again but it still didn't help.... What can I even do here? Would it point out to the problem if I somehow get the logs when it crashes? if so, how do I do it?
Any help is greatly appreciated..
Click to expand...
Click to collapse
if you tried everything including fresh install and new battery then it's just the phone.
Still_living714 said:
if you tried everything including fresh install and new battery then it's just the phone.
Click to expand...
Click to collapse
I have to point out that reboots are much less frequent after reinstalling rom this time. I had like 10 restarts a day, and now it's 2 at max. They'll gradually get more frequent though, probably
Download OS Monitor or another app that will allow you to export logs. When it randomly shuts down, note the time, and check the logs when you get it back up.
Even if it's a hardware problem, you'll likely be able to see what is failing. You might be able to replace it without too much hassle, or even taking it to a repair shop.
v1nsai said:
Download OS Monitor or another app that will allow you to export logs. When it randomly shuts down, note the time, and check the logs when you get it back up.
Even if it's a hardware problem, you'll likely be able to see what is failing. You might be able to replace it without too much hassle, or even taking it to a repair shop.
Click to expand...
Click to collapse
Thanks for responding. Could you please tell me how to acquire the logs using the OS Monitor? I pressed "Export Logs" but don't know whers it saved them :/

Issue with Note 4 att (unlocked)

Hello folks,
after marshmallow update my note 4 is acting wired (freeze, restart, sometimes doesn't start etc...). Wakelock app is keeping the phone running but still phone is not performing at it's best. It is slow and sluggish etc...
For some reason if I restart the phone (for ota update etc...) it never turns on. It takes multiple attempt of soft resent and taking battery out and in to turn it on. How to fix this?
I did not make any changes to phone in any ways. I am using what ATT has provided me and recently got it unlocked from ATT. Phone is currently running 6.0.1 with February 1, 2017 security patch level.
Any help is appreciated. If there is any existing thread regarding this issue please redirect me there. I may need step by step guide if the solution includes of changing rom, kernel etc... If I have to change rom then I better be changing it to the finest available in the market.
Thanks again
You likely have an app that is causing problems. Look at settings, battery. Is anything hogging your battery use?
Either selectively uninstall apps, or do a factory reset and slowly add apps until your phone states flipping out.
I and others have had this problem, unfortunately you have to figure out what's causing your problem...
Hit thanks If this has helped you...
Shanghai.Knight said:
You likely have an app that is causing problems. Look at settings, battery. Is anything hogging your battery use?
Either selectively uninstall apps, or do a factory reset and slowly add apps until your phone states flipping out.
I and others have had this problem, unfortunately you have to figure out what's causing your problem...
Hit thanks If this has helped you...
Click to expand...
Click to collapse
Hello, I have run the phone in safe mode but phone acts wired ... Have spent hours with tech support but all they said that I have to update for next update from att. Marshmallow has ruined many note 4.
hatemarshmallow said:
Hello, I have run the phone in safe mode but phone acts wired ... Have spent hours with tech support but all they said that I have to update for next update from att. Marshmallow has ruined many note 4.
Click to expand...
Click to collapse
Try to save your data and factory reset. If that not going to work i would consider to ODIN clean firmware on phone. You can find firmware in one of my post about updates
Clicking from Edge of Galaxy
norbarb said:
Try to save your data and factory reset. If that not going to work i would consider to ODIN clean firmware on phone. You can find firmware in one of my post about updates
Clicking from Edge of Galaxy
Click to expand...
Click to collapse
Hello,
Yes, I did factory resets multiple time but still the situation is same.
I am new to XDA and it's hard for me to navigate or find posts. Can you please share the link where I can get information about the solution you mentioned.
Thanks,
P.D.
hatemarshmallow said:
Hello,
Yes, I did factory resets multiple time but still the situation is same.
I am new to XDA and it's hard for me to navigate or find posts. Can you please share the link where I can get information about the solution you mentioned.
Thanks,
P.D.
Click to expand...
Click to collapse
here is EPH5 ODIN firmware : https://forum.xda-developers.com/no...hmellow-att-server-link-installation-t3407308
norbarb said:
here is EPH5 ODIN firmware : https://forum.xda-developers.com/no...hmellow-att-server-link-installation-t3407308
Click to expand...
Click to collapse
I will check this out tonight and will let you know if that helped.
norbarb said:
here is EPH5 ODIN firmware : https://forum.xda-developers.com/no...hmellow-att-server-link-installation-t3407308
Click to expand...
Click to collapse
I have downloaded 2 files.
1) S2EPK4 to S2EPK5 --This I will transfer to phone sd card, correct?
2) ODIN FILES to get back to EPH5 and latest ODIN
ODIN -- This will be for PC when I connect the phone, correct?
Let me know if I need any more files to download.
All these information is not making much sense to me at this stage but I guess as I work on this I will have grasp of the process.
hatemarshmallow said:
I have downloaded 2 files.
1) S2EPK4 to S2EPK5 --This I will transfer to phone sd card, correct?
2) ODIN FILES to get back to EPH5 and latest ODIN
ODIN -- This will be for PC when I connect the phone, correct?
Let me know if I need any more files to download.
All these information is not making much sense to me at this stage but I guess as I work on this I will have grasp of the process.
Click to expand...
Click to collapse
You are correct about files , but you need more files. EPH5 TO EPK1, EPK1 TO EPK2, EPK2 TO EPK3, EPK3 TO EPK4. All of this files are install from sd-card except EPH5
Clicking from Edge of Galaxy
Clicking from Edge of Galaxy
norbarb said:
You are correct about files , but you need more files. EPH5 TO EPK1, EPK1 TO EPK2, EPK2 TO EPK3, EPK3 TO EPK4. All of this files are install from sd-card except EPH5
Clicking from Edge of Galaxy
Clicking from Edge of Galaxy
Click to expand...
Click to collapse
I was traveling last week. BTW here is the update. I switched off the phone to get it in to recovery mode... it's dead since then... It doesn't turn on.. I tried various usb cables, wall adapters, soft reset, new batteries etc... nothing is working to turn the phone on. Does this mean the phone is gone?
Any update on the device? What was happening before this happened? Turning off the device to put it into recovery shouldn't have created a catastrophic event that would have killed the phone...
Are you in the states? Are you close to a Best Buy? Many Best Buy stores have a "Samsung Experience Center" that can help you with your phone... They can apply latest updates, and do some minor technical troubleshooting...
What happens if you put a different battery in, and plug in a charger? Are you using a Samsung charger? Leave it for a few minutes, is there any indication that it is charging?
Did you, per chance, use one of those portable rechargers? Those can wreak havoc on your battery, as well as the phone's built in charging circuits...
What is the status of the device?
Shanghai.Knight said:
Any update on the device? What was happening before this happened? Turning off the device to put it into recovery shouldn't have created a catastrophic event that would have killed the phone...
Are you in the states? Are you close to a Best Buy? Many Best Buy stores have a "Samsung Experience Center" that can help you with your phone... They can apply latest updates, and do some minor technical troubleshooting...
What happens if you put a different battery in, and plug in a charger? Are you using a Samsung charger? Leave it for a few minutes, is there any indication that it is charging?
Did you, per chance, use one of those portable rechargers? Those can wreak havoc on your battery, as well as the phone's built in charging circuits...
What is the status of the device?
Click to expand...
Click to collapse
Hello,
Before it turned off I have downloaded the zip file for update on sd card and then tried to put it in recovery mode to perform the steps but it never turned on. I travel alot so don't get much time to spend to do all these technical things so temporarily switched my old BB Q10. I did try different batteries, chargers, plugging it in various laptops. It's dead dude. I kind of hate ATT and Samsung now. They push an update on us which ruins the phone and then they ask if I have insurance! I mean like dude are you out of your head?
Yes I am states. I did not know that Best Buy do some troubleshooting, I will take phone to them as soon as I can and will update if they were able to solve the issue. Thanks for that suggestion.
If you didn't get into recovery mode, you didn't even start the update. Sounds like the phone died before anything happened. Just trying to put it into recovery doesn't start the update at all...
Sorry about the phone. Hope it's something simple...
For instance, I had a sticky button that made the down volume stop working. A Qtip and rubbing alcohol solved that...
Hope your phone resurrects some how.
hatemarshmallow said:
Hello,
Before it turned off I have downloaded the zip file for update on sd card and then tried to put it in recovery mode to perform the steps but it never turned on. I travel alot so don't get much time to spend to do all these technical things so temporarily switched my old BB Q10. I did try different batteries, chargers, plugging it in various laptops. It's dead dude. I kind of hate ATT and Samsung now. They push an update on us which ruins the phone and then they ask if I have insurance! I mean like dude are you out of your head?
Yes I am states. I did not know that Best Buy do some troubleshooting, I will take phone to them as soon as I can and will update if they were able to solve the issue. Thanks for that suggestion.
Click to expand...
Click to collapse
It may be too late, but put the phone in the freezer with the battery out for 5 minutes. pull it out and put the battery in and try to turn it on. Works for me, but now everytime I need to restart my phone, it has to go into a freezer.
piluvr said:
It may be too late, but put the phone in the freezer with the battery out for 5 minutes. pull it out and put the battery in and try to turn it on. Works for me, but now everytime I need to restart my phone, it has to go into a freezer.
Click to expand...
Click to collapse
Just got active here again. I did try the freezer thing but didn't work for me. I have found a process where one uses USB JIG to put phones in download mode (if the battery is fully charged or charged enough) if the phone buttons are non responsive. I haveordered it from ebay. Let's hope it works. Once in download mode, I will try to flash it. Looking for the best procedure to flash it. not a technical guy.

Having trouble with the service.

My problem started some months ago, when a friend tried to root my phone, he told me that he rooted it but every app that checks for root told me that it wasn't rooted and i couldn't use apps that needed root also, the downside to all this is that i couldn't use apps that do not allow root, like the banking app, or Pokemon Go, but i used the phone like that for some months until last week when i decided to try and fix it. I thought that if i flash a stock firmware everything should be fine and the phone should be as new. On the phone, it says that the model is SM-N910F(behind the battery), in the settings it also said SM-N910F, so i tried flashing a rom for this model at first and it kept failing with me not knowing why. After trying different thing and googleing some time, i finally noticed that in "Fast Download", it says that the phone's model is SM-N910P, so i started searching about this, i didn;t understand why there were 2 different models on my phone, then i found out about searching my IMEI on imei.info, so i tried it and here it was SM-N910C, i had no idea what all this meant, but at this time i already got stuck into bootloop. Eventually, i found this thread: https://forum.xda-developers.com/note-4/help/help-sm-n910f-sm-n910p-bootloader-t3299285 and did what cam_bob22 said, it worked, i finally flashed the firmware on my phone and it worked, i could use the bank app, pokemon go, everything was fine except the fact that i couldn't select or change my mobile operator, when going to mobile networks, the mobile operators options was greyed out and couldn't be pressed(i want to mention that i did have service and that data worked but the internet would work only in roaming and i couldn't get 4G). So i tried updating the software from 5.1.1 to 6.0.1 like it was said in the instructions and hopping that this update would fix the issue, but unfortunately for me after the update i somehow lost service completely, the signal sign was in the shape of a triangle with no bars, and the mobile operators setting was exactly as before.
So far i tried going back to 5.1.1 but besides the Hands Free activation that i can't make to go away, i still can't use the mobile operators setting and my data only works with roaming activated and doesn't get 4g. One thing that i forgot to mention is that the IMEI with the 5.1.1 firmware was of a samasung Galaxy S5 not a note 4, i checked it on imei.info.
I was wondering if there is any way for me to go back to the OS i had before my friend tried to root my phone, when it said in the settings that it was SM-N910F and everything worked as it should have.
Thank you for reading and i really hope someone can help me.
@robert11arad
There is no way to go back unless he made a backup. Which is why you should always do this before you flash anything.
I'm not sure if this will help but you could try flashing a international custom Rom after you have correct firmware. But if your phone is a Sprint version, you'll have to use a special data fix and kernel.
What firmware did you end up using to flash? Was it Sprint? If so, and you use gsm service, try flashing my Gsm stock Rom for Sprint phones. It's in post 2.
https://forum.xda-developers.com/no...t/05-15-17-debloated-deodexed-rooted-t3607029
You'll first need to be on current marshmallow firmware. So flash firmware with Odin first, then install Twrp with Odin. Then install Rom with Twrp.
aaron74 said:
@robert11arad
There is no way to go back unless he made a backup. Which is why you should always do this before you flash anything.
I'm not sure if this will help but you could try flashing a international custom Rom after you have correct firmware. But if your phone is a Sprint version, you'll have to use a special data fix and kernel.
What firmware did you end up using to flash? Was it Sprint? If so, and you use gsm service, try flashing my Gsm stock Rom for Sprint phones. It's in post 2.
https://forum.xda-developers.com/no...t/05-15-17-debloated-deodexed-rooted-t3607029
You'll first need to be on current marshmallow firmware. So flash firmware with Odin first, then install Twrp with Odin. Then install Rom with Twrp.
Click to expand...
Click to collapse
Thank you for the reply, i wanted to say that with the Sprint firmware i used, after doing all the updates it unlocked the mobile operators option, but it couldn't find any.
robert11arad said:
Thank you for the reply, i wanted to say that with the Sprint firmware i used, after doing all the updates it unlocked the mobile operators option, but it couldn't find any.
Click to expand...
Click to collapse
Oh ok. So do you have service?
aaron74 said:
Oh ok. So do you have service?
Click to expand...
Click to collapse
No, the network operators is unlocked but there's still no service, when i try scanning for an operator it just stops with no message, and nothing happens.
I forgot to mention this, but before all this happened, I made a back-up of the phone with smart switch, is it possible to get back to how it was using that? And another thing is that when using the backup, it only restores music and photos, no contacts, no apps.(From what i've noticed so far)
robert11arad said:
No, the network operators is unlocked but there's still no service, when i try scanning for an operator it just stops with no message, and nothing happens.
I forgot to mention this, but before all this happened, I made a back-up of the phone with smart switch, is it possible to get back to how it was using that? And another thing is that when using the backup, it only restores music and photos, no contacts, no apps.(From what i've noticed so far)
Click to expand...
Click to collapse
You would have needed a system backup with twrp.
What country you in? What network you on? What firmware you on?
aaron74 said:
You would have needed a system backup with twrp.
What country you in? What network you on? What firmware you on?
Click to expand...
Click to collapse
I live in the UK, i'm on giffgaff and the firmware is N910PVPU4COG5_N910PSPT4COG5_N910PVPU4COG5
robert11arad said:
I live in the UK, i'm on giffgaff and the firmware is N910PVPU4COG5_N910PSPT4COG5_N910PVPU4COG5
Click to expand...
Click to collapse
Ok. About the best advice i can give is, because your on pure Sprint Rom, something is messing up with csc or something.
All i can suggest, is maybe try updating to QC1 with Odin and then try flashing my gsm Rom. Which is essentially just a tmobile rom.
And if that don't give you the function you you need. Then maybe try an international Rom.
It's hard to say what the last person did to the phone.
robert11arad said:
I live in the UK, i'm on giffgaff and the firmware is N910PVPU4COG5_N910PSPT4COG5_N910PVPU4COG5
Click to expand...
Click to collapse
Also. You stated your phone first showed as a 910f. So maybe flashing a international F rom, will provide the correct csc settings for your phone to work. Only problem your gonna have, is because it's Sprint hardware, you'll have to pair the Rom with a kernel that'll work and some lib files for data.
I can help you by putting together some files to flash. But the main question would be, Do you want a stock note 4 Rom?
Also before any of this happened, do you know what firmware you were on? Marshmallow? Lollipop?
aaron74 said:
Also. You stated your phone first showed as a 910f. So maybe flashing a international F rom, will provide the correct csc settings for your phone to work. Only problem your gonna have, is because it's Sprint hardware, you'll have to pair the Rom with a kernel that'll work and some lib files for data.
I can help you by putting together some files to flash. But the main question would be, Do you want a stock note 4 Rom?
Also before any of this happened, do you know what firmware you were on? Marshmallow? Lollipop?
Click to expand...
Click to collapse
I would really appreciate if you helped me put the files together cause i have no idea how any of this works, i'm new. But i wanted to ask, is there any chance for thia to brick my phone?
When it had sm-n910f on it i couldn't update it after 5.1.1, when i pressed update it wouldn't do anything.
And yes, if possible i would like it to be a stock firmware, but if it is not possible i don't mind using something else as long as it works properly.
Thank you for all your help, i don't know what i would do otherwise.
robert11arad said:
I would really appreciate if you helped me put the files together cause i have no idea how any of this works, i'm new. But i wanted to ask, is there any chance for thia to brick my phone?
When it had sm-n910f on it i couldn't update it after 5.1.1, when i pressed update it wouldn't do anything.
And yes, if possible i would like it to be a stock firmware, but if it is not possible i don't mind using something else as long as it works properly.
Thank you for all your help, i don't know what i would do otherwise.
Click to expand...
Click to collapse
Well, first, let me state,about bricking device. I have to state that it's not impossible to brick. But after hundreds of flashes never had problem. These devices are hard to brick. What hard bricks a device is messing with boot loader and partitions that shouldn't be messed with, like trying to unlock lte bands. But just flashing roms is fine unless you flash a Rom not for your phone and it over writes wrong partition.
All snap Dragon note 4s have the same layout so all you need is correct kernel, csc, and some ril lib files to get data working.
Now, mine main worry is that the phone is still unlocked,because I don't know what possible changes were made to it.
But with all that being said,I'll move on. With another post.
---------- Post added at 05:52 PM ---------- Previous post was at 05:13 PM ----------
@robert11arad
Before we go too deep into this and upgrade and stuff. I'd like to just test a custom Rom on your phone and see what works.
So what firmware are you on right now?
5.01, 5.1.1, or 6.0.1?
I'm gonna take a guess and move on. You last stated you were on OG5 which it's 5.1.1. So if that's true, let's try the following.
First I'm gonna assume you already used Odin to flash that firmware. So now we need to flash Twrp. So download this on pc https://eu.dl.twrp.me/trlte/twrp-3.1.1-0-trlte.img.tar
1 . Put phone in download mode. Open Odin and plug in phone.
2. In Odin options make sure everything is unticked except Reset Flash Counter.
3. Now click on AP and select the Twrp file.
4. Flash it. Let it flash until it states it's completed. Once done. Unplug phone. Pull out battery. Put back in and boot to recovery by holding power+home+vol.up
5. Now you should have Twrp. Just reboot phone so we can continue to next post.
PM sent
@robert11arad
Ok, here you go. If your where we left off, you should be on stock QC1 and have Twrp installed.
Just download this file, boot into recovery, and install. This file will delete dalvick/cache, so phone will take a few minutes to boot up.
I actually recommend before flashing, you do a factory reset in recovery then install.
Anyhow here you go. Let me know if it fixes what your looking for. If not, my only others option is to install a custom n910f Rom. I'll gladly walk you through if need be. But try this first.
aaron74 said:
@robert11arad
Ok, here you go. If your where we left off, you should be on stock QC1 and have Twrp installed.
Just download this file, boot into recovery, and install. This file will delete dalvick/cache, so phone will take a few minutes to boot up.
I actually recommend before flashing, you do a factory reset in recovery then install.
Anyhow here you go. Let me know if it fixes what your looking for. If not, my only others option is to install a custom n910f Rom. I'll gladly walk you through if need be. But try this first.
Click to expand...
Click to collapse
Alright so i just tried it and when starting my phone, i can't even set it up because i keep getting a message that com.android.phone has stopped. After about half an hour of trying to start it, i finally managed to get to setting and to app manager, there i looked for com.android.phone and it was nowhere to be found. Apart from this i noticed a N with some signal bars where my phone signal should've been and i didn;t get the hands free activation anymore, but that's all...
robert11arad said:
Alright so i just tried it and when starting my phone, i can't even set it up because i keep getting a message that com.android.phone has stopped. After about half an hour of trying to start it, i finally managed to get to setting and to app manager, there i looked for com.android.phone and it was nowhere to be found. Apart from this i noticed a N with some signal bars where my phone signal should've been and i didn;t get the hands free activation anymore, but that's all...
Click to expand...
Click to collapse
Ok. I must have forgot something in csc. Sorry. I'll get back with you.

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