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This morning I decided to do the lollipop update, everything seemed to go well and im pretty sure my wifi calling was working after I did the update, now later on this afternoon I cant get it to connect its showing a wifi calling symbol on my notification bar with a slash through it and keeps telling me Wifi Calling connection error, anyone have any idea how to fix this? Thanks!!
Yep, I'm getting the same thing today. It happened the other day and I restarted my phone and it resolved itself. Today a restart hasn't fixed it. No idea why it's not working. Nothing has changed with my phone's software. Doesn't make any sense.
cody_cummins said:
This morning I decided to do the lollipop update, everything seemed to go well and im pretty sure my wifi calling was working after I did the update, now later on this afternoon I cant get it to connect its showing a wifi calling symbol on my notification bar with a slash through it and keeps telling me Wifi Calling connection error, anyone have any idea how to fix this? Thanks!!
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Click to collapse
I didn't try WiFi calling since the update last week, and sure enough, I had the same issue. I even went as far as doing packet captures on my network to see what the issue was. I found a few "fixes" on the Sprint forums but none worked. So, I have two SSID's at my house, one is 2.4Ghz and one is 5Ghz (a new access point) I always connect to the 5ghz here at the house (but I don't use wifi calling at my house). So, for the heck of it, I switched my connection to the 2.4Ghz and turned on Wifi calling and BAM! It worked(I had previously used wifi calling on this network when I was testing it out when I first got my phone last year)! I switched back to the 5Ghz, didn't work. What I did to get it working: While I switched back to the 2.4ghz AP, i went into SETTINGS-WIFI CALLING, pressed and held on the 5Ghz network and tapped "remove", then re-added that SSID to wifi calling and now it works.
Please note I also have "Wi-fi Range Alert" and "Update address Notification" selected in Wi-Fi Calling settings (three dots on the upper right hand) and it did ask me to update my address information (and I saved the information). Not sure if this is critical, but I can only say this fixed the issue I had. Also note that I had previously tried:
1) Clearing the cache from APPLICATION MANAGER-ALL-> WFC SETTINGS and WI-FI CALLING
2) Dialing ##72786#
I can't say for sure doing the above two things actually did anything to help.
Earlier I tried reprovisioning my phone and it didn't fix it, also tried other things, so decided to give sprint a phone call a little bit ago and they had me go through the provision process again but they were refreshing it on they're end and it fixed the issue, hope the same works for you!!
Edit: Maybe that's what I didn't do was clear the cache before provision, I did it after wards!
MrSickle said:
I didn't try WiFi calling since the update last week, and sure enough, I had the same issue. I even went as far as doing packet captures on my network to see what the issue was. I found a few "fixes" on the Sprint forums but none worked. So, I have two SSID's at my house, one is 2.4Ghz and one is 5Ghz (a new access point) I always connect to the 5ghz here at the house (but I don't use wifi calling at my house). So, for the heck of it, I switched my connection to the 2.4Ghz and turned on Wifi calling and BAM! It worked(I had previously used wifi calling on this network when I was testing it out when I first got my phone last year)! I switched back to the 5Ghz, didn't work. What I did to get it working: While I switched back to the 2.4ghz AP, i went into SETTINGS-WIFI CALLING, pressed and held on the 5Ghz network and tapped "remove", then re-added that SSID to wifi calling and now it works.
Please note I also have "Wi-fi Range Alert" and "Update address Notification" selected in Wi-Fi Calling settings (three dots on the upper right hand) and it did ask me to update my address information (and I saved the information). Not sure if this is critical, but I can only say this fixed the issue I had. Also note that I had previously tried:
1) Clearing the cache from APPLICATION MANAGER-ALL-> WFC SETTINGS and WI-FI CALLING
2) Dialing ##72786#
I can't say for sure doing the above two things actually did anything to help.
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Click to collapse
It was fixed, now its doing it again, I bet its this sweet modem that im renting from Comcast, what a joke of a company
Having the same issue sperradically. Literally just before clicking on this thread I went to my phone and it had the symbol with the exclamation mark, pulled it down said "Connection Erro..." tapped on it, made a 'boop' sound then nothing) which is what I had since I got home around 5:30 today... and by the time Ifinished reading these posts, it went back to "WiFi Calling is Ready"
today I wonder if they were doing maintenence or something since a lot of ppl had the problem, (for me I first turned it on day-before-yesterday and it worked great till today though I might just have been lucky) I tried turning it off and on, I tried forcing stop and restarting, re-setting my location, etc and I still got the same error till just now, so... yeah... Sprint WiFi Calling seems flakey... (I have a skype in/out account I've been using for calls since I dont get decent reception and was hoping to replace it with this, but...)
Same here, decided to update this morning and WIFI calling is dead Jim. Tried reprovisioning after a cache clear, no change. Still dead, which sucks because I depend on it due to my in house signal being so poor.
Anyone have any other ideas?
If your desperate you can do what I did to solve my lack-of-reception...
Set up Skype
Add a skype-in number (~$4/month iirc)
Add skype out subscription (~$4/month iirc)
Activate "Google Voice Integration" on your sprint account
Add the skype-in number to google voice
turn off voice to the sprint mobile device (inside google voice)
Now when people call your number it gets routed through google-voice to skype, which will ring on your phone like normal. (just dont plan on getting a Gear because so far I've found NO way to accept/place skype calls using the gear)
Follow up that has fixed my issue with WFC after the 5.01 update on my Note 4.
Contacted Sprint via Chat.
updated Profile and PRL under system update in settings.
Pulled the battery for 30 sec and restarted. Turned on location and updated E911 settings and I'm back up and going.
Update:
For the last two days I've had no issues with wifi calling except when I went to town (where I dont need it anyway) it even reconnected and worked when I got back home. Dont know if it was a fluke or I've just been lucky, but it seems to have stabilized for me (at least for now) will report back it if acts up again.
UPDATE 2:
welp, looks like I jinxed myself. not been able to use wifi calling all day now...
Noticed a pattern though, last time it did this was when it rained, I wonder if wifi calling requires the GPS to be connected so rain kills it. (or it might be a coincidence, just something to think about)
cody_cummins said:
It was fixed, now its doing it again, I bet its this sweet modem that im renting from Comcast, what a joke of a company
Click to expand...
Click to collapse
Don't rent modems from the cable company. Usually its a cheap piece of crap. For what they charge you to rent the modem you can buy one on anazin/newegg and it'll pay for itself in less then a year
Sent from my SM-N910P using XDA Free mobile app
I have a question. I have "keep WIFI on during sleep" option set to "Never".
When I wake up my phone from sleep after 30 minutes or more of not using it, the wifi does not reactivate itself (it's off, no icon in statusbar), but when I go to settings, it says that Wifi is enabled. Just like in the picture below...
I want to know if this is normal or what? Happens to me on both stock and custom rom.
EDIT :
I fixed this by putting my Wi-Fi frequency band from 2.4 GHz to "Automatic" in advanced wifi settings. Htc and google really need to fix their ****!
I also disabled ipv6 in my router settings, not sure if that helped
Sadly for you, it works as expected for me. I let my phone sit for about 40 mins hoping I wouldn't get a text. Picked it up and the Wi-Fi turned on and connected right away.
Stock Rom (1.91.617.1)
Root
Ex kernel .20 (stock except min perf 0% & GPU medium)
ivicask v17 performance
mosincredible said:
Sadly for you, it works as expected for me. I let my phone sit for about 40 mins hoping I wouldn't get a text. Picked it up and the Wi-Fi turned on and connected right away.
Stock Rom (1.91.617.1)
Root
Ex kernel .20 (stock except min perf 0% & GPU medium)
ivicask v17 performance
Click to expand...
Click to collapse
This is just plain weird for me. Not a real problem, but strange, maybe has something to do with my wifi connection (router).
Thanks for the reply!
Just confirmed that one other guy that just got the phone has the same issue.
I fixed this by putting my Wi-Fi frequency band from 2.4 GHz to "Automatic" in advanced wifi settings. HTC and google really need to fix their ****!
I also disabled ipv6 in my router settings, not sure if that helped
CroCop18 said:
I fixed this by putting my Wi-Fi frequency band from 2.4 GHz to "Automatic" in advanced wifi settings. HTC and google really need to fix their ****!
I also disabled ipv6 in my router settings, not sure if that helped
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Click to collapse
I have had the WiFi Frequency Band set to Automatic since I got the HTC 10. I came looking for this topic because of what mine does. When I wake up the screen, there is often a message on the screen "wifi has disconnected", and it will show connected to mobile data in the notification bar. It usually will reconnect to WiFi within a few seconds. But it is annoying, so I am looking for a fix, if there is one. I turned on the setting to keep it on WiFi during sleep a couple days ago, but it didn't change this behavior.
From what I am reading here, this sounds like it is common to the HTC 10 regardless of that setting. I am therefore thinking perhaps the "wifi has disconnected" message is actually left over and still on the display from when I turned the display off? But what I don't understand is that I get notifications such as incoming email and hangouts messages while the display is still sleeping. Unless those are coming via the mobile data connection. Perhaps I should try turning off mobile data and leaving wifi on to test if it still does that, but obviously leaving the mobile radio connection off is not desireable, even if that did help. Does the HTC 10 silently always switch to a mobile connection and turn off wifi whenever the screen is off, meaning that keep wifi on setting is flawed?
Zoandroid said:
I have had the WiFi Frequency Band set to Automatic since I got the HTC 10. I came looking for this topic because of what mine does. When I wake up the screen, there is often a message on the screen "wifi has disconnected", and it will show connected to mobile data in the notification bar. It usually will reconnect to WiFi within a few seconds. But it is annoying, so I am looking for a fix, if there is one. I turned on the setting to keep it on WiFi during sleep a couple days ago, but it didn't change this behavior.
From what I am reading here, this sounds like it is common to the HTC 10 regardless of that setting. I am therefore thinking perhaps the "wifi has disconnected" message is actually left over and still on the display from when I turned the display off? But what I don't understand is that I get notifications such as incoming email and hangouts messages while the display is still sleeping. Unless those are coming via the mobile data connection. Perhaps I should try turning off mobile data and leaving wifi on to test if it still does that, but obviously leaving the mobile radio connection off is not desireable, even if that did help. Does the HTC 10 silently always switch to a mobile connection and turn off wifi whenever the screen is off, meaning that keep wifi on setting is flawed?
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Click to collapse
No. You probably have "Auto-switch to mobile network" enabled in advanced wifi settings.
CroCop18 said:
No. You probably have "Auto-switch to mobile network" enabled in advanced wifi settings.
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Click to collapse
Thank you for replying. The only 3 boxes I have checked in WiFi > Advanced are as follows:
WiFi Notification
Show Wi-Fi pop-up
Hotspot sign-in
All the other check boxes are blank.
So I have similar problem. When I leave the house it switches to mobile network just fine. When I come back home it doesn't auto connect until I turn on the screen. My advanced wifi settings are below with basically nothing checked.
I agree this is a serious problem and for me I have no mobile network at home and depend on wifi and hangouts for voice calls.
Just curious what firmware is everyone on? Mine is 1.91.617.1.
This thread discusses it quite a bit, mentioning different settings changes to try.
http://forum.xda-developers.com/htc-10/help/wifi-issues-htc-10-weak-signal-fail-t3368165
I tried some of these changes, and things seemed better today for awhile, until I found out my phone actually wasn't getting the internet over the solid WiFi connection to my network. :/ I had to undo all the changes so I could get back online with it.
CroCop18 said:
I fixed this by putting my Wi-Fi frequency band from 2.4 GHz to "Automatic" in advanced wifi settings. HTC and google really need to fix their ****!
I also disabled ipv6 in my router settings, not sure if that helped
Click to expand...
Click to collapse
Interesting. Mine was already on Automatic. I never touched it.
Firmware: 6.0.1
Model: SM-N920A
UPDATE: Problem solved. Turns out it's an issue with the WIFI scanning in LOCATION, not in the wifi settings. While I still think this is an issue with the firmware, at least there's a way to get it to stop freaking out until they get it fixed.
Whenever I turn on the Wifi, it will often begin a cycle of rapidly turning off and back on again. If you watch the switch that indicates 'on' and 'off', it's constantly fluctuating between the two. -Immediately- after the switch shows it's turned on, the text just below the switch says "turning off.." and it turns off, immediately afterward turning back on, and the process repeats constantly until the phone dies.
Something is either forcing it to turn off, or forcing it to turn on. I've tried adjusting the settings for my third-party texting app (Textra), and even after disabling the entire app and using the stock one, the issue persisted.
I've tried restarting, I've tried clearing the cache via the bootloader.
I've exhausted the entire suite of options in settings for anything Wifi related, no configuration of settings has resolved the issue, including turning off wifi scanning.
I've tried entering the combination of "#", "*", and 0's and 1's (can't remember it off the top of my head) to access the wifi settings to turn off the power saving, but my phone under the listed model and firmware showed no such option.
The problem persists in any location, so I know it's not anything to do with the network I'm trying to connect to.
The only way I've gotten it to stop is going to the wifi settings menu, and rapidly tapping the switch while it constantly goes back and forth. I've managed to get it to stay in the "on" position, but that's the closest thing to a fix I've been able to find.
I've combed through many threads in the AT&T Note 5 troubleshooting topic, and can hardly find anything that describes this particular issue, only with wifi "not staying connected" or other obscure descriptions that upon further inspection were -not- the issue I'm having here.
Were it up to me I would root the thing and put stock Nougat on there and be done with it. But alas, AT&T has removed that option.
I am willing to do a factory reset, but I'd like to know if anyone else has had this issue and if there is any other way to solve it, so I can avoid it in the future.
Settings > wifi > more (top right corner) > advanced > always allow scanning - set to 'off'
Like I said, I've exhausted all possible options in the menus relating to wifi.
This is what I see when I go into the "Advanced" settings in Wifi.
Network Notification (on or off)
Hotspot 2.0 (on or off)
Keep wifi on during sleep (never)
Auto connect to AT&T wifi (on or off)
Install network certificates
MAC address
IP address
That's all there is. I just factory reset my phone, restored it, and the problem in the OP persists.
I rebooted it in safe mode, and the problem still persists. At this point, it looks like it's an issue with the individual handset, unless there's anything I've missed. This is beyond frustrating.
Sorry but can you explain to me how you stop this from happening?
Mine going crazy from time to time, drives me nuts, and i can't stop it.
Btw this doesn't exist on my AT&T Note 5 --> Settings > wifi > more (top right corner) > advanced > always allow scanning - set to 'off'
Kill AT&T Wifi Direct and AT&T Hot Spots.. Remove them as System Apps also.. You should get a message that it is replacing it with the stock version somewhere along this path then your wifi will work flawlessly again even with 5GHz, go figure I guess Google does a better job at WiFi.'
Edit: (sloppy instructions)
DEVICE|APPLICATION MANAGER
"MORE" top right corner
CHANGE SYSTEM SETTINGS
<disable AT&T smart WiFi and anything else that is AT&T or Samsung, including theme nonsense if you want)
Now remove it from Apps....
DEVICE|APPLICATION MANAGER
Force Stop AT&T Smart Wifi. Disable AT&T Smart WiFI.. (Select Storage in same screeen, restrict background data.. Remove permissions)
I realize some of my steps are redundant but AT&T will update stuff then turn those apps back on somehow.. But not if you gut it like I described above
droidvoider said:
Kill AT&T Wifi Direct and AT&T Hot Spots.. Remove them as System Apps also.. You should get a message that it is replacing it with the stock version somewhere along this path then your wifi will work flawlessly again even with 5GHz, go figure I guess Google does a better job at WiFi.'
Edit: (sloppy instructions)
DEVICE|APPLICATION MANAGER
"MORE" top right corner
CHANGE SYSTEM SETTINGS
<disable AT&T smart WiFi and anything else that is AT&T or Samsung, including theme nonsense if you want)
Now remove it from Apps....
DEVICE|APPLICATION MANAGER
Force Stop AT&T Smart Wifi. Disable AT&T Smart WiFI.. (Select Storage in same screeen, restrict background data.. Remove permissions)
I realize some of my steps are redundant but AT&T will update stuff then turn those apps back on somehow.. But not if you gut it like I described above
Click to expand...
Click to collapse
Thank You!
Much easier to understand and follow..
Appreciate it.
I am unable to receive calls and texts when my phone is connected to wifi network. The call will go to voicemail and I won't receive any notification even when the phone's screen is on. Once I turn off the wifi, voicemails, and text will come in rapid succession.
If I again turn on the wifi, everything will work fine for next 20-30mins and then the same problem will come back.
I am on OOS 5.1.1 not rooted. My network is t-mobile. I have done a factory reset and explored multiple options on the web.
Users reported similar problems with previous versions of Oneplus.
My wife has one plus 5 and she is also having the same problem.
Any solution will be appreciated.
Same issue here
Rooted, OOS 5.1.2, T-Mobile.
I guess no one anywhere in the op5/t community has this issue except 3 of us? Anyone? Can anyone help?
@DragonMessor Hey everyone on T-mobile with this issue. I solved it. I had to go into the T-mobile app and then click the "more" tab. Go to address and then check the box that says "make this the e911 address for all lines".
That will lock in the VoWifi in and allow texts over wifi. My texts over wifi now work with no cell signal and even with wifi off. I am using google messages and I don't even have the option for advanced messaging in the app. Hopefully the OP gets this if he didn't move on to another phone yet and hopefully it helps someone. ?
@micet
I have an unlocked HTC One with a venom Rom. I have been using it for a number of years and am happy with it. I used a different phone for the last few months then went back to this HTC. Now, when I connect to wifi I get an invalid sim Er05 notification that comes up and I cannot get rid of it by swiping or any other means. When I press on it WFCService is displayed. Wifi Calling is not available to me. This is a Canadian phone but I think the carrier was Wind or someone who might have got their phones from T-Mobile.
I have read a lost of posts on this and the suggestion is to turn off wifi calling. When I try to do it, the box for it is unchecked and wifi calling is marked as disabled. I cannot check the box to enable it.
If I disconnect from wifi the notification disappears, but if I reconnect the notification reappears and can't be removed. I have tried reinserting the sim but it appears that this is a t-mobile feature and you need a proper t-mobile sim or you will get this error. But I have been using this phone for years and not seen it before. I have tried deleting the wifi calling service, but it recreates when the phone reboots. I have reinstalled Venom twice and cleared the cache and dalvik and that does nothing to help. I have booted in safe mode and still the notification appears. I would like to delete wifi calling permanently but do not seem to be able to.
Does anyone have any thoughts on this. The phone is rooted.
I flashed a backup from a few months ago and the problem is resolved. This means it was not the sim card or anything related to the phone. The only changes that I know were made to the phone were that I added three apps. Advanced task killer (I think this is the one that started the issue) Amazon and Grace Remote. I think one of these likely caused the wifi calling to activate even though it was disabled.
Of note is that I no longer have a wifi calling option at all in my settings. It is not there at all. Instead there is an "Internet Calling" option that cant be turned off but can be set to internet or internet and data.
Something glitched and I think it was one of the apps I used. Likely advanced task manager, but perhaps it was grace remote(an app to control my internet radio remotely). I doubt it was the amazon app.