I have an unlocked HTC One with a venom Rom. I have been using it for a number of years and am happy with it. I used a different phone for the last few months then went back to this HTC. Now, when I connect to wifi I get an invalid sim Er05 notification that comes up and I cannot get rid of it by swiping or any other means. When I press on it WFCService is displayed. Wifi Calling is not available to me. This is a Canadian phone but I think the carrier was Wind or someone who might have got their phones from T-Mobile.
I have read a lost of posts on this and the suggestion is to turn off wifi calling. When I try to do it, the box for it is unchecked and wifi calling is marked as disabled. I cannot check the box to enable it.
If I disconnect from wifi the notification disappears, but if I reconnect the notification reappears and can't be removed. I have tried reinserting the sim but it appears that this is a t-mobile feature and you need a proper t-mobile sim or you will get this error. But I have been using this phone for years and not seen it before. I have tried deleting the wifi calling service, but it recreates when the phone reboots. I have reinstalled Venom twice and cleared the cache and dalvik and that does nothing to help. I have booted in safe mode and still the notification appears. I would like to delete wifi calling permanently but do not seem to be able to.
Does anyone have any thoughts on this. The phone is rooted.
I flashed a backup from a few months ago and the problem is resolved. This means it was not the sim card or anything related to the phone. The only changes that I know were made to the phone were that I added three apps. Advanced task killer (I think this is the one that started the issue) Amazon and Grace Remote. I think one of these likely caused the wifi calling to activate even though it was disabled.
Of note is that I no longer have a wifi calling option at all in my settings. It is not there at all. Instead there is an "Internet Calling" option that cant be turned off but can be set to internet or internet and data.
Something glitched and I think it was one of the apps I used. Likely advanced task manager, but perhaps it was grace remote(an app to control my internet radio remotely). I doubt it was the amazon app.
Related
So I have a really odd problem with my DHD.
Pretty much after doing a factory reset I can't connect to the phone network.
On the lock screen it says "Limited Service" and will only allow emergency calls.
Also, it nags me about selecting a network operator like every 30 seconds.
My operator is listed there but when I select it my phone says "Your SIM card does not allow a connection to this network."
It's also the same with the "select automatically" function.
Some other stuff:
- I've done three more system restores to see if that fixed the problem. (To no avail.)
- Tried with a couple of friends SIM cards, with different operators, same problem.
- The mobile network have seemingly at random started working, so I could browse the web over 3G, but still unable to call or send texts.
- I've also not flashed any rooms onto it, it's the stock Android 2.2 one.
- Also tried turning airplane mode on and off
I've scoured the web for a solution, but I can't find anyone with a similar problem. Really frustrating.
So hope the great masters here at xda can wave their magic wand and give me my baby back. ;/
I've been struggling with a problem that I just solved in a stupid way so I'm posting to help other googlers.
As I was using my phone recently, I lost service like I had gone into an area devoid of towers, but service never came back. I verified that another TMobile phone (similar plan) found towers and service just fine. I tried everything I could think of from upgrading Cyanogenmod and the radio to reverting to the stock firmware. No matter what I did, the phone would not get signal. When I went to Settings -> Wireless & networks -> Mobile networks -> Network operators I would simply get "Error while searching for networks".
It turns out that the SIM card had seen the end of its days. I went to the TMobile store and had the SIM card switched out for a new one (free) and everything worked again.
The explanation I was given was that old "legacy" SIM cards sometimes will just stop allowing you to connect to the towers with no other symptoms.
TL;DR: If your TMobile (maybe other carriers too) phone isn't connecting to the towers anymore, don't panic. You probably need a new SIM card and you can probably get one for free.
Seeing the exact same problem in the last few days
Found your post by googling the error message - I've got the exact same situation on my G2, the behavior started this last weekend. The phone sometimes connects but is very, very inconsistent. I'm missing almost all text messages, or getting them up to a day late. I guess it's off to a t-mo store for a new SIM card if this doesn't stop. Funny thing is this phone was purchased with a (supposedly) new SIM card - hard to call it "legacy".
Thank you, I just stopped getting service today randomly and nothing I did could get it back. I went in to panic mode and was flashing and wiping and everything I could think of then I saw this post. I didn't think it could work but sure enough it did.
way to be....i learned my fact for the day.
mine just bit the dust.
called t-mobile and they suggested a new SIM as well.
ah well
I had the same issue and after doing tons of troubleshooting i seen that there was a space right under the keyboard that was fully flush with the phone. I lightly pressed until both sides snapped back into place and full service returned. So if you have this issue check to see if there are any spaces open and snap it closed.
halfak said:
I've been struggling with a problem that I just solved in a stupid way so I'm posting to help other googlers.
As I was using my phone recently, I lost service like I had gone into an area devoid of towers, but service never came back. I verified that another TMobile phone (similar plan) found towers and service just fine. I tried everything I could think of from upgrading Cyanogenmod and the radio to reverting to the stock firmware. No matter what I did, the phone would not get signal. When I went to Settings -> Wireless & networks -> Mobile networks -> Network operators I would simply get "Error while searching for networks".
It turns out that the SIM card had seen the end of its days. I went to the TMobile store and had the SIM card switched out for a new one (free) and everything worked again.
The explanation I was given was that old "legacy" SIM cards sometimes will just stop allowing you to connect to the towers with no other symptoms.
TL;DR: If your TMobile (maybe other carriers too) phone isn't connecting to the towers anymore, don't panic. You probably need a new SIM card and you can probably get one for free.
Click to expand...
Click to collapse
Mine has been doing this sporadically, it comes and goes and sometimes I cannot get it to find a service provider. I have to keep doing it over and over and over. Sometimes I have to set phone down and come back in a few minutes to do it again and it finally shows a provider.
The question I have is if you take your phone into Tmobile store to have sim. card replaced do you have to revert phone back to stock G2? Will they say something to you if you are rooted and running CM?
This problem happened to me too and a SIM swap fixed it. They don't check if you are rooted- they might ask you to reboot and change some settings to rule out the obvious stuff like airplane mode, correct carrier, etc.
Maybe not same issue, but also have a soultion for similar issue on G2X
Maybe I didn't have the exact same issue, but I had the exact same symptoms, so throwing my solution up here for other Googlers trying to troubleshoot this as well...
I actually have a G2X, went to Canada where I disabled roaming data and used the t-Mobile wifi calling stuff primarily...
When I got back home to the USA, I couldn't get a signal, but I also didn't have the little x next to the icon... When I went into my settings, I couldn't seem to get the "Use 2G Network" setting to stay off, and of course I couldn't make calls or anything over the mobile network...
So I figured I just needed to force the phone to register on the local network, maybe all the roaming got it mixed up or something, but when I went to the "Network operators" setting, I couldn't "Search Networks" and "Select Automatically" didn't work either, I kept seeing the error "Error while searching for networks".... spent some time playing with libril.so and friends, but it made no difference.
Anyway, long story short, it turns out that there's a setting in the T-Mobile "Wifi Calling" app under "Connection preferences", if you select "Wifi Only", it applies to your setting all the time, even when wifi is disabled, disconnected, and even if the "Wifi Calling" app is disabled too !! So just change that setting back to something else when you're done requiring that behavior and everything will work again, Yay!
intangible said:
Anyway, long story short, it turns out that there's a setting in the T-Mobile "Wifi Calling" app under "Connection preferences", if you select "Wifi Only", it applies to your setting all the time, even when wifi is disabled, disconnected, and even if the "Wifi Calling" app is disabled too !! So just change that setting back to something else when you're done requiring that behavior and everything will work again, Yay!
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Click to collapse
I can verify that this is the solution that works. I have the LG G2 w/ T-Mobile. I hadn't had any problems until today. Stumbled upon this thread after the T-Mobile chat support couldn't help me. Went to System Settings and turned wifi calling off completely. Back in business.
This morning I decided to do the lollipop update, everything seemed to go well and im pretty sure my wifi calling was working after I did the update, now later on this afternoon I cant get it to connect its showing a wifi calling symbol on my notification bar with a slash through it and keeps telling me Wifi Calling connection error, anyone have any idea how to fix this? Thanks!!
Yep, I'm getting the same thing today. It happened the other day and I restarted my phone and it resolved itself. Today a restart hasn't fixed it. No idea why it's not working. Nothing has changed with my phone's software. Doesn't make any sense.
cody_cummins said:
This morning I decided to do the lollipop update, everything seemed to go well and im pretty sure my wifi calling was working after I did the update, now later on this afternoon I cant get it to connect its showing a wifi calling symbol on my notification bar with a slash through it and keeps telling me Wifi Calling connection error, anyone have any idea how to fix this? Thanks!!
Click to expand...
Click to collapse
I didn't try WiFi calling since the update last week, and sure enough, I had the same issue. I even went as far as doing packet captures on my network to see what the issue was. I found a few "fixes" on the Sprint forums but none worked. So, I have two SSID's at my house, one is 2.4Ghz and one is 5Ghz (a new access point) I always connect to the 5ghz here at the house (but I don't use wifi calling at my house). So, for the heck of it, I switched my connection to the 2.4Ghz and turned on Wifi calling and BAM! It worked(I had previously used wifi calling on this network when I was testing it out when I first got my phone last year)! I switched back to the 5Ghz, didn't work. What I did to get it working: While I switched back to the 2.4ghz AP, i went into SETTINGS-WIFI CALLING, pressed and held on the 5Ghz network and tapped "remove", then re-added that SSID to wifi calling and now it works.
Please note I also have "Wi-fi Range Alert" and "Update address Notification" selected in Wi-Fi Calling settings (three dots on the upper right hand) and it did ask me to update my address information (and I saved the information). Not sure if this is critical, but I can only say this fixed the issue I had. Also note that I had previously tried:
1) Clearing the cache from APPLICATION MANAGER-ALL-> WFC SETTINGS and WI-FI CALLING
2) Dialing ##72786#
I can't say for sure doing the above two things actually did anything to help.
Earlier I tried reprovisioning my phone and it didn't fix it, also tried other things, so decided to give sprint a phone call a little bit ago and they had me go through the provision process again but they were refreshing it on they're end and it fixed the issue, hope the same works for you!!
Edit: Maybe that's what I didn't do was clear the cache before provision, I did it after wards!
MrSickle said:
I didn't try WiFi calling since the update last week, and sure enough, I had the same issue. I even went as far as doing packet captures on my network to see what the issue was. I found a few "fixes" on the Sprint forums but none worked. So, I have two SSID's at my house, one is 2.4Ghz and one is 5Ghz (a new access point) I always connect to the 5ghz here at the house (but I don't use wifi calling at my house). So, for the heck of it, I switched my connection to the 2.4Ghz and turned on Wifi calling and BAM! It worked(I had previously used wifi calling on this network when I was testing it out when I first got my phone last year)! I switched back to the 5Ghz, didn't work. What I did to get it working: While I switched back to the 2.4ghz AP, i went into SETTINGS-WIFI CALLING, pressed and held on the 5Ghz network and tapped "remove", then re-added that SSID to wifi calling and now it works.
Please note I also have "Wi-fi Range Alert" and "Update address Notification" selected in Wi-Fi Calling settings (three dots on the upper right hand) and it did ask me to update my address information (and I saved the information). Not sure if this is critical, but I can only say this fixed the issue I had. Also note that I had previously tried:
1) Clearing the cache from APPLICATION MANAGER-ALL-> WFC SETTINGS and WI-FI CALLING
2) Dialing ##72786#
I can't say for sure doing the above two things actually did anything to help.
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Click to collapse
It was fixed, now its doing it again, I bet its this sweet modem that im renting from Comcast, what a joke of a company
Having the same issue sperradically. Literally just before clicking on this thread I went to my phone and it had the symbol with the exclamation mark, pulled it down said "Connection Erro..." tapped on it, made a 'boop' sound then nothing) which is what I had since I got home around 5:30 today... and by the time Ifinished reading these posts, it went back to "WiFi Calling is Ready"
today I wonder if they were doing maintenence or something since a lot of ppl had the problem, (for me I first turned it on day-before-yesterday and it worked great till today though I might just have been lucky) I tried turning it off and on, I tried forcing stop and restarting, re-setting my location, etc and I still got the same error till just now, so... yeah... Sprint WiFi Calling seems flakey... (I have a skype in/out account I've been using for calls since I dont get decent reception and was hoping to replace it with this, but...)
Same here, decided to update this morning and WIFI calling is dead Jim. Tried reprovisioning after a cache clear, no change. Still dead, which sucks because I depend on it due to my in house signal being so poor.
Anyone have any other ideas?
If your desperate you can do what I did to solve my lack-of-reception...
Set up Skype
Add a skype-in number (~$4/month iirc)
Add skype out subscription (~$4/month iirc)
Activate "Google Voice Integration" on your sprint account
Add the skype-in number to google voice
turn off voice to the sprint mobile device (inside google voice)
Now when people call your number it gets routed through google-voice to skype, which will ring on your phone like normal. (just dont plan on getting a Gear because so far I've found NO way to accept/place skype calls using the gear)
Follow up that has fixed my issue with WFC after the 5.01 update on my Note 4.
Contacted Sprint via Chat.
updated Profile and PRL under system update in settings.
Pulled the battery for 30 sec and restarted. Turned on location and updated E911 settings and I'm back up and going.
Update:
For the last two days I've had no issues with wifi calling except when I went to town (where I dont need it anyway) it even reconnected and worked when I got back home. Dont know if it was a fluke or I've just been lucky, but it seems to have stabilized for me (at least for now) will report back it if acts up again.
UPDATE 2:
welp, looks like I jinxed myself. not been able to use wifi calling all day now...
Noticed a pattern though, last time it did this was when it rained, I wonder if wifi calling requires the GPS to be connected so rain kills it. (or it might be a coincidence, just something to think about)
cody_cummins said:
It was fixed, now its doing it again, I bet its this sweet modem that im renting from Comcast, what a joke of a company
Click to expand...
Click to collapse
Don't rent modems from the cable company. Usually its a cheap piece of crap. For what they charge you to rent the modem you can buy one on anazin/newegg and it'll pay for itself in less then a year
Sent from my SM-N910P using XDA Free mobile app
Hi,
*Message edited now that I've done more testing *
Got a weird problem with mobile data on my Z1C:
If I'm on the cell network with no wifi, I don't get any notifications for Gmail, WhatsApp etc. As soon as I reconnect to wifi a bunch of notifications flood in. Data and notifications work normally on wifi and in an open app. I have a 2GB data plan and use <20% of this.
The exact same thing happens with my Vodafone UK SIM and Asda (EE) PAYG SIM, and when booted into Safe Mode.
Restrict Background Data is NOT set - neither the global setting nor the app-specific setting. "Set mobile data limit" is NOT set.
If I put either SIM into a different device, I receive my notifications fine.
I have tried re-downloading my Internet Settings from the "wireless and networks" screen and messed about with the Voda APN - followed Voda's online instructions and found some alternative ones online (e..g use the Internet APN rather than WAP one) but no change.
I used this phone successfully on O2 for two years and never had any trouble with data. I have recently (after leaving O2) rebuilt the phone to install new power flex and new screen - might that be related? I saw a post from someone who said his Z1C data connection keeps dropping and the only way to bring it back is to reseat the SIM multiple times.
The device isn't rooted and has never had Greenify installed.
I'm on KitKat.
Any suggestions please?
Update:
I never found a fix to this so ended up doing a factory data reset, which fixed the problem.
So I got this phone from my Grandpa who recently passed. I was able to insert my AT&T SIM, reboot, and use the phone as normal on 4G+ without any issues what so ever.
Fast foward 24 hours and after rebooting my phone a couple of times and accidentally "Updating Profile" my 3G/4G no longer wants to connect. What's strange is Voice and Text still work as long as the text isn't a MMS since that server is also no longer connecting.
I have confirmed the radio is functioning as I can switch it off, verify it's receiving signal from the nearest WCDMA tower through the 4636 menu.
As well as airplane mode and wifi are working
Sometimes my wifi will not connect first-time unless I "forget this network" and use WPS button on Router to connect - it's like my phone won't authenticate the network once a password is entered. Once connected it stays connected without issue.
Some things I have tried already:
I have attempted to change APN settings to strictly AT&Ts 3G connection - no luck.
I've installed custom ROM, Recovery (Bad Boyz HTC 10 Oreo Stock ROM, TWRP) - no luck.
I've reinstalled stock firmware from HTC RUU - no luck.
Got a new SIM from AT&T and had a tech "diagnose" my phone - no luck.
I've searched all over the internet and found multiple threads about having no signal or no IMEI, but this doesn't completely fit my issue as you can see in my pictures I still have a valid IMEI and cell signal. AT&T said everything is fine on their end regarding my phone, but since it is not an AT&T phone any other support I'm going to have to find elsewhere (Screw AT&T)
The only other thing I can think to try is purchasing a Sunshine license to S-OFF and try manually deleting the radio partitions and then reflashing an older radio or stock radio, but I'd rather not spend $25 for this solution to not work or further complicate my matters.
My question is has anyone experienced this random loss of 4G connection but still have the ability to call and text on their HTC 10? I know this is an older phone, but I really like this phone after using my LG V20 for so long.
UPDATE: Put the SIM in my LG V20 that I was using prior to switching to this device and it is also now having the same issues.... Wtf is going on?
Thanks for any responses!
Pictures (album):
https://imgur.com/a/hjVi5X5
silentdeath631 said:
So I got this phone from my Grandpa who recently passed. I was able to insert my AT&T SIM, reboot, and use the phone as normal on 4G+ without any issues what so ever.
Fast foward 24 hours and after rebooting my phone a couple of times and accidentally "Updating Profile" my 3G/4G no longer wants to connect. What's strange is Voice and Text still work as long as the text isn't a MMS since that server is also no longer connecting.
I have confirmed the radio is functioning as I can switch it off, verify it's receiving signal from the nearest WCDMA tower through the 4636 menu.
As well as airplane mode and wifi are working
Sometimes my wifi will not connect first-time unless I "forget this network" and use WPS button on Router to connect - it's like my phone won't authenticate the network once a password is entered. Once connected it stays connected without issue.
Some things I have tried already:
I have attempted to change APN settings to strictly AT&Ts 3G connection - no luck.
I've installed custom ROM, Recovery (Bad Boyz HTC 10 Oreo Stock ROM, TWRP) - no luck.
I've reinstalled stock firmware from HTC RUU - no luck.
Got a new SIM from AT&T and had a tech "diagnose" my phone - no luck.
I've searched all over the internet and found multiple threads about having no signal or no IMEI, but this doesn't completely fit my issue as you can see in my pictures I still have a valid IMEI and cell signal. AT&T said everything is fine on their end regarding my phone, but since it is not an AT&T phone any other support I'm going to have to find elsewhere (Screw AT&T)
The only other thing I can think to try is purchasing a Sunshine license to S-OFF and try manually deleting the radio partitions and then reflashing an older radio or stock radio, but I'd rather not spend $25 for this solution to not work or further complicate my matters.
My question is has anyone experienced this random loss of 4G connection but still have the ability to call and text on their HTC 10? I know this is an older phone, but I really like this phone after using my LG V20 for so long.
UPDATE: Put the SIM in my LG V20 that I was using prior to switching to this device and it is also now having the same issues.... Wtf is going on?
Thanks for any responses!
Pictures (album):
https://imgur.com/a/hjVi5X5
Click to expand...
Click to collapse
At your own risk, this:
In the bootloader enter these commands:
fastboot erase modemst1
fastboot erase modemst2
(this will wipe the faulty modem partitions we are about to reset)
https://forum.xda-developers.com/sprint-htc-10/help/lte-sprint-network-t3557987/page2