Firmware: 6.0.1
Model: SM-N920A
UPDATE: Problem solved. Turns out it's an issue with the WIFI scanning in LOCATION, not in the wifi settings. While I still think this is an issue with the firmware, at least there's a way to get it to stop freaking out until they get it fixed.
Whenever I turn on the Wifi, it will often begin a cycle of rapidly turning off and back on again. If you watch the switch that indicates 'on' and 'off', it's constantly fluctuating between the two. -Immediately- after the switch shows it's turned on, the text just below the switch says "turning off.." and it turns off, immediately afterward turning back on, and the process repeats constantly until the phone dies.
Something is either forcing it to turn off, or forcing it to turn on. I've tried adjusting the settings for my third-party texting app (Textra), and even after disabling the entire app and using the stock one, the issue persisted.
I've tried restarting, I've tried clearing the cache via the bootloader.
I've exhausted the entire suite of options in settings for anything Wifi related, no configuration of settings has resolved the issue, including turning off wifi scanning.
I've tried entering the combination of "#", "*", and 0's and 1's (can't remember it off the top of my head) to access the wifi settings to turn off the power saving, but my phone under the listed model and firmware showed no such option.
The problem persists in any location, so I know it's not anything to do with the network I'm trying to connect to.
The only way I've gotten it to stop is going to the wifi settings menu, and rapidly tapping the switch while it constantly goes back and forth. I've managed to get it to stay in the "on" position, but that's the closest thing to a fix I've been able to find.
I've combed through many threads in the AT&T Note 5 troubleshooting topic, and can hardly find anything that describes this particular issue, only with wifi "not staying connected" or other obscure descriptions that upon further inspection were -not- the issue I'm having here.
Were it up to me I would root the thing and put stock Nougat on there and be done with it. But alas, AT&T has removed that option.
I am willing to do a factory reset, but I'd like to know if anyone else has had this issue and if there is any other way to solve it, so I can avoid it in the future.
Settings > wifi > more (top right corner) > advanced > always allow scanning - set to 'off'
Like I said, I've exhausted all possible options in the menus relating to wifi.
This is what I see when I go into the "Advanced" settings in Wifi.
Network Notification (on or off)
Hotspot 2.0 (on or off)
Keep wifi on during sleep (never)
Auto connect to AT&T wifi (on or off)
Install network certificates
MAC address
IP address
That's all there is. I just factory reset my phone, restored it, and the problem in the OP persists.
I rebooted it in safe mode, and the problem still persists. At this point, it looks like it's an issue with the individual handset, unless there's anything I've missed. This is beyond frustrating.
Sorry but can you explain to me how you stop this from happening?
Mine going crazy from time to time, drives me nuts, and i can't stop it.
Btw this doesn't exist on my AT&T Note 5 --> Settings > wifi > more (top right corner) > advanced > always allow scanning - set to 'off'
Kill AT&T Wifi Direct and AT&T Hot Spots.. Remove them as System Apps also.. You should get a message that it is replacing it with the stock version somewhere along this path then your wifi will work flawlessly again even with 5GHz, go figure I guess Google does a better job at WiFi.'
Edit: (sloppy instructions)
DEVICE|APPLICATION MANAGER
"MORE" top right corner
CHANGE SYSTEM SETTINGS
<disable AT&T smart WiFi and anything else that is AT&T or Samsung, including theme nonsense if you want)
Now remove it from Apps....
DEVICE|APPLICATION MANAGER
Force Stop AT&T Smart Wifi. Disable AT&T Smart WiFI.. (Select Storage in same screeen, restrict background data.. Remove permissions)
I realize some of my steps are redundant but AT&T will update stuff then turn those apps back on somehow.. But not if you gut it like I described above
droidvoider said:
Kill AT&T Wifi Direct and AT&T Hot Spots.. Remove them as System Apps also.. You should get a message that it is replacing it with the stock version somewhere along this path then your wifi will work flawlessly again even with 5GHz, go figure I guess Google does a better job at WiFi.'
Edit: (sloppy instructions)
DEVICE|APPLICATION MANAGER
"MORE" top right corner
CHANGE SYSTEM SETTINGS
<disable AT&T smart WiFi and anything else that is AT&T or Samsung, including theme nonsense if you want)
Now remove it from Apps....
DEVICE|APPLICATION MANAGER
Force Stop AT&T Smart Wifi. Disable AT&T Smart WiFI.. (Select Storage in same screeen, restrict background data.. Remove permissions)
I realize some of my steps are redundant but AT&T will update stuff then turn those apps back on somehow.. But not if you gut it like I described above
Click to expand...
Click to collapse
Thank You!
Much easier to understand and follow..
Appreciate it.
Related
I did something inadvertently and lost my 3g and data connections. As far as I can see, the settings are all right "Mobile network" is clicked under Wireless and Networks, the Mobile Icon is green -- but suddenly I lost 3g.
Could someone give me a checklist of things to do?
Desparately...
Joe
Have you maybe deleted your APN's?
menu>settings>wireless and networks>mobile networks>access point names. Also while in thre check network mode is set to gsm/wcdma auto.
the access point I have is Orange Internet -- with juicedefender-orangeinternet underneath. Should there be another one?
Joe
Turn aeroplane mode on and off, if that doesn't work turn off and remove battery. Sounds like you've got an issue that many had and that I use to have.Do a search for the work around, try data connection issues. It was a pain for many data would occasionally just stop working. The new update apparently fixes it.
I would also try things with juicedefender turned off to see if it is causing any problems.
Have you also checked your network mode isn't set to use 2g only?
tried airplane off and on -- no luck. Ditto with battery out and juice defender disabled.
How do I check if Network mode is set to 2G? And how do I get the new upgrade?
(Many thanks for your help, by the way.)
Joe
I've had exactly the same issue.
First thing I did was delete the APN for the faster TMob speeds and reverted to default. This immediately made it work for a few moments before all data connection was lost.
So I then after trying the various things (ie airplane mode - can't remember what else - maybe switching off juice defender?), I did a factory reset. This solved things - until I reinstalled JD, and then the problem rearose. I ahve since binned JD, and I don't have any issue - just a rapidly decreasing battery level...
I just did a hard reset to switch to gmail!
Is there some way to uninstall juice defender?
Also, I just noticed that when I turn my Desire on, I no longer get the choice to choose HTC Sense -- what could have caused that?
Joe
If you performed a hard reset, then this should have deleted Juice Defender and all your pre-installed apps.
To delete it manually, go to Menu > Settings > Applications > Manage Applications and select Juice Defender from the list and choose the Uninstall option.
To check if you network is set to 2G, go to Menu > Settings > Wireless & Networks > Network Mode. If it shows GSM only selected, then it is set as 2G, set it to the GSM/WCDMA instead.
For Sense, go to Settings > Applications > Sense UI then clear defaults and force stop, then hit the home button and choose Home when given the option. You can then set it as default and turn it off or on.
Ta for that. 3g is still on, I've uninstalled Juice Defender and still no joy. (It had gone when I did the reset, but I installed it again. Didn't have any problem with it at first.) Strangely, I can't find Sense UI amongst the applications. Could the hard reset have deleted it?
Anyway, its beginning to look like another hard reset tonight, when I have access to wifi....
Joe
Apologies... it would show up as HTC Sense, not Sense UI
You can also try the HomeSwitcher app, to easily switch between launchers: http://www.androlib.com/android.application.ymst-android-homeswitcher-qEw.aspx
Hello,
i have the exact same trouble.... Lost of all data connexion! Wifi is working properly, but in 3G sometime i lose connexion and i m unable to connect back!
Only way to do it is to turn off the phone and turn it back in, and most of the time it works.
The thing i get since 2 days (since the update in fact) is that before i go to bed i surf a bit, its working, then i plug the phone and go to sleep... then on the morning, no more data connexion!
This is REALLY annoying, and i can't figure out why it is behaving like that.... i have APNdroid installed, but when i lost the connexion even if i try to enable/disable it, nothing to do....
Please help!!
Orange?
Any of you guys on Orange by any chance?
My work mate and I both have a desire and lose 3G when at work. We can call our handsets and they both go straight to vm. They also fail sms.
We can only reliably use the handsets on GSM.
When I go home I switch back to GSM/WCDMA auto and all is OK, except my buddy doesn't live far from work so is on the same cell.
We think it's an issue with an Orange 3G mast that serves our area.
Same thing happens with my N97 and I thought it was handset related.
Data Connection Problem
Hey People,
I have a similar problem with my Galaxy S2 too, on Resurrection remix 4.0.3. I have tried everything well almost everything I know about. I have also installed automatic net services from Orange romania. It didn't help too. I believe there are people who can help fix this problem and releases my pain.
Any helpwould be appreciated.
I had the same problem once. It was the EPST settings.
1. Who is your carrier?
2. What rom do you have? In order to edit the EPST settings you need to
a. Know what your doing
b. Have the ORIGINAL sense rom installed.
You will probably need to call your carrier and tell them your data is not working and you believe it to be the EPST settings. To get into these settings, (in the ORIGINAL sense rom) dail ##778#, click edit mode, then type in password (usually 000000), but it depends on ur carrier.
From there it depends on what your carrier needs the settings to be.
I messed with the APNs settings on my phone for weeks and nothing worked. Then i stumbled upon EPST settings and that fixed it. I had to contact someone in upper data communications in Bluegrass Cellular to get the correct settings. So good luck!
---------- Post added at 04:40 PM ---------- Previous post was at 04:38 PM ----------
beaverHausen said:
Any of you guys on Orange by any chance?
My work mate and I both have a desire and lose 3G when at work. We can call our handsets and they both go straight to vm. They also fail sms.
We can only reliably use the handsets on GSM.
When I go home I switch back to GSM/WCDMA auto and all is OK, except my buddy doesn't live far from work so is on the same cell.
We think it's an issue with an Orange 3G mast that serves our area.
Same thing happens with my N97 and I thought it was handset related.
Click to expand...
Click to collapse
Not all towers support 3G or even internet. That could explain that but idk about the calling and sms.
Is there a setting I'm missing somewhere? When I manually turn WiFi off when I get to work I'll look down some time later and the phone will have turned WiFi back on by itself. I'm not sure how long this takes, but so far I'm having no luck finding a setting that would affect this. I didn't have this problem on my EVO 4G, so does anyone have any idea why this is happening. I've got a Sprint S3, btw.
Sprint Connection Optimizer I think is causing your problem...not sure where the setting is since my 32Gb is lost in Sprint/Samsung Limbo, but look under network settings I think.
Settings> more settings>mobile networks>automatic connections> uncheck sprint automatic connections
Sent from my SPH-L710 using XDA
Actually, I'll try that, but I think it may have actually been the "Network Notification" under the Wifi advanced settings. You can't change that setting when Wifi is off, but it remains checked if Wifi is manually turned off, so I wonder if there's a bug where Wifi will turn back on to to fulfill the network notification function.
So far, since turning that option off I haven't had the issue, but I'll keep an eye out. Either way, thanks for pointing out the Sprint Automatic Connections location, I couldn't find it to save my life. I'll leave it enabled for now, to see if the network notification setting actually fixes the issue.
Sprint Connections Optimizer
Here's a screenshot of how Sprint describes their Sprint Connections Optimizer. I wonder how much this monitors our use of WiFi Tether on rooted devices and reports it back to Sprint. Probably safer to leave unchecked until we know more from the developers on what it actually records and submits.
I'd love to see a thread on all the Sprint bloatware and which ones can be safely removed with Titanium Backup without disabling any major functionality like visual voice mail.
yea, i see this "solution" all over. it does not work, my optimizer is off, i go into menu with *#0011# and shut off wifi power mode. neither work, it just keeps coming on "while im driving" and kicks me off of my internet radio. any other suggestion im willing to try. i dont want to root this phone just to keep wifi off.
If you have any remembered wifi connections forget them so your phone can't auto connect and if the sprint optimizer connections has been disabled then it's weird that wifi keeps triggering. Because wifi shouldn't auto connect to found hotspots automatically.
ranmachan said:
yea, i see this "solution" all over. it does not work, my optimizer is off, i go into menu with *#0011# and shut off wifi power mode. neither work, it just keeps coming on "while im driving" and kicks me off of my internet radio. any other suggestion im willing to try. i dont want to root this phone just to keep wifi off.
Click to expand...
Click to collapse
Are you rooted? If so, use Titanium Backup to freeze the connection optimizer.
Hi All,
I am still lumbering on with an old HTC Desire running CM 7.07282011-Nightly and have had no real issues up until a couple of days ago.
Whilst in France (not that that make a lot of difference) the Wi-Fi access stopped working and the phone stopped being able to see any Wi-Fi networks. Basically, it switches itself off after around 30 seconds and cannot pick up any networks. In addiiton, the WiFi MAC address shows as unavailable although teathering via a WiFi hotspot works fine. I was switch between teather and normal Wi-Fi when the problem occurred.
If I go into Settings --> Wireless and Networks -->WiFi setting, then switch on the Wi-Fi, I get the "Turning on" message but then a Sorry warning saying "Application Settings (in process com.andriod.settings is not responding" and I can either "force a close" or "wait". If I wait, the Wi-Fi will simply switches itself off after about 30 seconds.
I did read in another post that this might be to do with the Wi-Fi sleep status but I tried all 3 options (from the menu in the Wi-Fi setting page) but that didn't do anything.
The issue appears to be that that phone has lost the Wi-Fi adaptors MAC address (says unavailable). However, I can still use Wireless Tethering and connect to to the phones WiFi hotspot. I think something has go screwy with the Wi-Fi tethering and Wi-Fi access (as I was switching between both when on my travels), but I need some help in trying to fix it.
Any Help Welcome
Chris
I tried updating to cm-7-20130301-NIGHTLY-bravo (whuch was the last release version), but still no joy.
Any help welcome
Well, after trying pretty much everything, I had to run a factory reset on the phone. Finally, my Wi-Fi is working again. Of course I now have the ball aching job of setting the phone up and re-installing all my apps again. Google restore is pretty rubbish
Looks like there must have been a config setting that got screwed somewhere. I did take a backup of the ROM and if anyone knows where this might be resolved, I wouldn't mind restoring.
I've started noticing weird issues with wifi recently - when I move from one wifi access point to another, wifi list is not refreshed (says "Connected" to AP that is way out of reach although wifi icon in status bar is inactive), and this is not happening even when I tap "Scan" manually. To connect to other AP I have to turn wifi off, wait few seconds, then turn it on (both AP's have saved passwords, reconnect happens automatically).
What's interesting, wifi access points lookup works fine in general and I continue seeing "Wifi access point available" notifications from time to time.
Confirmed this problem on firmware v.14.3.A.0.757 (4.4.2), upgrade to 761 did not fix anything. This is not very likely a setting issue, tried playing with "Scanning always available", "Wi-Fi optimization" settings, etc. Not 100% sure stock firmware had this issue (14.2.А.1.114 (4.3)), although if there is some easy way to downgrade I might go with it.
Does anyone encountered the same issue? What can be done to diagnose this issue?
There will be many times when my data icon will be persistent even on wifi.
I'm pretty sure it's not actually downloading anything because I don't see the download and upload arrows lighting up.
At times, the issue will go away, but in others it reappears. I've made sure to disable "Keep Mobile data turned on" in the developer options.
Has anyone else been experiencing this? I'm on T-Mobile.
Settings > WiFi > 3 dots top right menu > advanced > switch to mobile data (Turn off)
*Detection* said:
Settings > WiFi > 3 dots top right menu > advanced > switch to mobile data (Turn off)
Click to expand...
Click to collapse
Thank you. I forgot to mention that when I usually leave data and wifi on, wifi automatically overrides it. I still leave my data on because of this fact. Right now, it seems to be working (as in the phone is only showing wifi with both data and wifi enabled).
darklime said:
Thank you. I forgot to mention that when I usually leave data and wifi on, wifi automatically overrides it. I still leave my data on because of this fact. Right now, it seems to be working (as in the phone is only showing wifi with both data and wifi enabled).
Click to expand...
Click to collapse
WiFi will override it as long as you do not have that setting enabled, if you do the phone will switch between data and wifi randomly when it thinks data will give a better connection
You do not need that setting enabled to leave data on, I do not have it enabled and my phone will switch to data once I leave wifi, that setting just gives the phone a dumb brain that barely works and forces it to switch back and forth regardless, it has never worked properly since the S5 series
You can safely disable that setting and still have data come back on automatically once you leave wifi