I am unable to receive calls and texts when my phone is connected to wifi network. The call will go to voicemail and I won't receive any notification even when the phone's screen is on. Once I turn off the wifi, voicemails, and text will come in rapid succession.
If I again turn on the wifi, everything will work fine for next 20-30mins and then the same problem will come back.
I am on OOS 5.1.1 not rooted. My network is t-mobile. I have done a factory reset and explored multiple options on the web.
Users reported similar problems with previous versions of Oneplus.
My wife has one plus 5 and she is also having the same problem.
Any solution will be appreciated.
Same issue here
Rooted, OOS 5.1.2, T-Mobile.
I guess no one anywhere in the op5/t community has this issue except 3 of us? Anyone? Can anyone help?
@DragonMessor Hey everyone on T-mobile with this issue. I solved it. I had to go into the T-mobile app and then click the "more" tab. Go to address and then check the box that says "make this the e911 address for all lines".
That will lock in the VoWifi in and allow texts over wifi. My texts over wifi now work with no cell signal and even with wifi off. I am using google messages and I don't even have the option for advanced messaging in the app. Hopefully the OP gets this if he didn't move on to another phone yet and hopefully it helps someone. ?
@micet
Related
I love the phone and having the hardest time resisting turning the phone back in. I'm on my 2nd S3 and my third Sim card. Everything appears to be going well but I noticed that when my phone is in WiFi calling mode, incoming calls go straight to voice mail. I don't get an alert or anything. If they leave a voicemail, I get that. I searched other phones that have had this issue not just the S3. I am running stock OS but I am rooted.
Can anyone else verify that there incoming calls are working on Wifi Calling ? Any ideas on what I could try ? outgoing calls work fine.
EDIT: Sometimes calls go through, sometimes it doesn't. When it does go through, I can't swipe the green button to answer. It goes through the swipe motion but nothing happens. When I am off of WiFi calling, I can receive calls correctly and I can properly swipe to answer them
soljaofjesus said:
I love the phone and having the hardest time resisting turning the phone back in. I'm on my 2nd S3 and my third Sim card. Everything appears to be going well but I noticed that when my phone is in WiFi calling mode, incoming calls go straight to voice mail. I don't get an alert or anything. If they leave a voicemail, I get that. I searched other phones that have had this issue not just the S3. I am running stock OS but I am rooted.
Can anyone else verify that there incoming calls are working on Wifi Calling ? Any ideas on what I could try ? outgoing calls work fine.
EDIT: Sometimes calls go through, sometimes it doesn't. When it does go through, I can't swipe the green button to answer. It goes through the swipe motion but nothing happens. When I am off of WiFi calling, I can receive calls correctly and I can properly swipe to answer them
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Click to collapse
Ah-ha, you just solved a mystery for me! I like to have my phone automatically connect to any wifi in my usual hangouts to save data. I kept wondering why I was missing calls without hearing my ringtone. I have a theory on what is happening. Back on my old Vibrant, wifi-calling could not work on slower networks. I could get it to initialize but never could it actually make a call. I noticed this when up in the mountains at a lodge that had very slow internet. Maybe it's the same issue? Hopefully others will chime in.
Not sure if this a slow network issue or and ICS issue. My S3 does this also and is frustrating since I auto connect to wifi at home and work. Keep missing damn calls. My S2 started doing the same thing when I updated from GB to ICS. Maybe its a Samsung and ICS thing now that I think about it because the wife and kids all run ICS on HTC Amaze without issue.
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Disappointing. Are you on T-mobile? (I expect yes as this, to my understanding, is the only US network licensed to use wifi calling?)
I am thinking of buying an S3 but I have to have wifi calling working on UK operator orange.
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I think most of these threads are locked because XDA is trying to separate them all. Anyways, this is the only way I could respond. Since my first post, I have had more positive experiences with wifi-calling. I think it may be a little of both, slow connection and this newer implementation. On a slow connection it definitely wont work correctly which is what I would expect. What I mean is you can't successfully answer or make a call as the phone app will just hang. Going straight to Voicemail is another mystery altogether. I have 4g internet at home so there is no reason I can think of for that to happen. But like I said since my first post I have successfully made and answered several calls from home using wifi-calling and even a few from a location that had decent internet. Call quality was decent for what it is.
Guys, take a look at this thread. It concerns wifi signal dropping and re-enabling. That would certainly explain why some of the calls made to me when I was at home on wifi went to Voicemail even though I have 4g. I did notice some of this last week.
http://forum.xda-developers.com/showthread.php?t=1790187
Not sure if this a slow network issue or and ICS issue. My S3 does this also and is frustrating since I auto connect to wifi at home and work. Keep missing damn calls. My S2 started doing the same thing when I updated from GB to ICS. Maybe its a Samsung and ICS thing now that I think about it because the wife and kids all run ICS on HTC Amaze without issue.
Wifi Calling
sflagg73 said:
Not sure if this a slow network issue or and ICS issue. My S3 does this also and is frustrating since I auto connect to wifi at home and work. Keep missing damn calls. My S2 started doing the same thing when I updated from GB to ICS. Maybe its a Samsung and ICS thing now that I think about it because the wife and kids all run ICS on HTC Amaze without issue.
Click to expand...
Click to collapse
Disappointing. Are you on T-mobile? (I expect yes as this, to my understanding, is the only US network licensed to use wifi calling?)
I am thinking of buying an S3 but I have to have wifi calling working on UK operator orange.
This happens on sprint phones as well...
I see this thread is open again. My experiences with wifi-calling have bore out what I thought: A weak signal will cause problems. I only wish that every call went to voicemail. What happens often with me is that wifi-calling will partially work, as in I can answer a call but the person can't hear me at all and I may catch one or two words from them. If they terminate the call, the phone app is fine, but if I terminate the call, the phone app hangs and freezes everything! Today it was so bad I had to pull the battery and reboot. Maybe wifi calls going to voicemail is an imperfect function that Samsung or rather T-Mobile built into the app. It kinda makes sense as this app could never complete a wifi call if you were connected to slow internet when it was a separate app. In any case I would rather have my wifi calls go straight to voicemail (and get a pop-up notification) than have the app try to work but wind up hanging my phone. What do you guys think?
I don't know about slow networks. I've already exchanged one T-Mobile S III because of Wi-Fi calling problems. My replacement works much better on my work network than it does on my home network and it is much, much slower than my home network is.
dcugooner said:
I don't know about slow networks. I've already exchanged one T-Mobile S III because of Wi-Fi calling problems. My replacement works much better on my work network than it does on my home network and it is much, much slower than my home network is.
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This isn't particularly good news for me. If it isn't software problem that manifests when coupled with a slow network then a future update won't fix it. That's what I was hoping the problem would turn out to be. If its hardware, then the time I have to do something about it is limited as I dropped my first phone and the replacement has a limited warranty, I think. Plus, I've paid to have invisi-shield placed on the front and back and would have to eat that cost if I get another replacement.
Epic Fail
I have this issue and am at my wits end to resolve it. Wifi calling is a major feature that worked fine(except echo) with my Vibrant. However, nothing I have tried will fix my ability to answer calls on WiFi. I have the SIM from the GS3 box. My E911 address exists since my bb8900. WiFi Power Save is off. All routers I use, Linksys E4200 and Linksys WNR1000, Linksys 614. Wireless N and G. T-mo CS could not help. I understand that the WiFi calling changed from UMA to IMS. No separate app. GS2 users with same issue. Anyone with a clue? Please help.
IrieBro said:
I have this issue and am at my wits end to resolve it. Wifi calling is a major feature that worked fine(except echo) with my Vibrant. However, nothing I have tried will fix my ability to answer calls on WiFi. I have the SIM from the GS3 box. My E911 address exists since my bb8900. WiFi Power Save is off. All routers I use, Linksys E4200 and Linksys WNR1000, Linksys 614. Wireless N and G. T-mo CS could not help. I understand that the WiFi calling changed from UMA to IMS. No separate app. GS2 users with same issue. Anyone with a clue? Please help.
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Click to collapse
how did you turn off the wifi power save?
I experience the bad quality calls on wifi, at my workplace it is perfect, but at my home, its terrible.
my home network is faster than my workplace.
I think this is something to do with the firewall as well.
and I couldn't find the way to turn off firewall on the dam verizon fios actionnet router.
---------- Post added at 01:27 PM ---------- Previous post was at 01:27 PM ----------
you can also try to broadcast the wifi on channel 3 only, that helped me in my case.
WPSM
There is a link earlier in this thread to another XDA thread. Phone app --> *#0011# --> menu button --> WiFi--> Press WPSM On/Off button.
My GS3 would drop a WiFi signal 3 inches from the router at work and 3 feet from the router at home. At least THAT is fixed now. However, I don't seem to get the same WiFi signal range as my Vibrant did using the same routers Trying the channel 3. I do have a few setting set to auto at least on my home router.
-greenboy- said:
how did you turn off the wifi power save?
I experience the bad quality calls on wifi, at my workplace it is perfect, but at my home, its terrible.
my home network is faster than my workplace.
I think this is something to do with the firewall as well.
and I couldn't find the way to turn off firewall on the dam verizon fios actionnet router.
---------- Post added at 01:27 PM ---------- Previous post was at 01:27 PM ----------
you can also try to broadcast the wifi on channel 3 only, that helped me in my case.
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Click to collapse
when my wifi calling was giving me issues i had to go on the tmobile site and set my area for 911 calls for the wifi calling. after that it worked flawlessly
duhitsrandy said:
when my wifi calling was giving me issues i had to go on the tmobile site and set my area for 911 calls for the wifi calling. after that it worked flawlessly
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Click to collapse
Yes, that's required, but not the underlying issue of the thread.
I've had wifi calling weirdness too. I called my sisters Verizon cell and there was no tone but after xx seconds it got her voicemail. When I call my phone on my house phone (Comcast) my phone rings but there's no tone on the house phone!
I NEVER get a ring. Just someone picks up our voicemail does.
Sent from my SGS3 Stock Rooted & Odexed
I love this thing!
I under that Sprint VoLTE may get rolled out next year which may fix this problem.
My hotspot works on my Note 4 but if I receive a phone call or a text message it automatically shuts down and I receive the following error. "Unable to connect to data network, turning off Hotspot"
I know I can't surf and talk on the phone at the same time but is there a way for the hotspot to stay on so when I hang up the phone I can go back to surfing?
This is an major inconvience because I have my Note 4 tied to my home phone system through bluetooth. My Note 4 stays upstairs in a window where I get the best reception in my house. So when the hotspot errors, I have to go upstair and turn it back on.
Any advice?
Thanks.
Slash
+1 Very annoying indeed. I have the same problem... It's especially annoying because I set up Google voice to answer all my calls but as soon as it rings from hangouts I lose Internet connection and the voip call drops. Then the phone goes to cellular and I have to answer the phone that way... How do I prevent this? Not call screening I hope.
Easy fix - don't use Sprint for your ISP.
Some of us don't have that option.
That's fine, just realize that you're violating the T&C of your contact and leaching the bandwidth for the rest of us. If you do this, don't EVER complain about crappy download speeds on LTE or 3g since it's probably just someone using that tower as their personal pipeline. RIP unlimited data if this continues.
And there is a fix, use the search function.
Pilotmills, do you have a link to the fix?
Or, do you know what words I should search on?
I can't find the fix.
Thanks.
Slash
I've had my phone for just over a month now, and I got a text from T-mobile saying that my credit card was charged and my account is good for another month, blah blah blah... However, I've received this message at least 40 times since the plan renewed on Friday the 11th.
I've done some searching around and found this thread on the Tmobile forums:
https://support.t-mobile.com/thread/86838?start=0&tstart=0
It sounds like Tmobile support will give the standard "tun off your phone, take out the battery, etc" and "do a factory restore" responses, that apparently don't fix the problem. Others have posted that it may be a Wifi-calling issue, but turning off Wifi/Wifi-calling only helps temporarily.
So I'm wondering if anyone here has had the issue and knows a solution that works. I'm on stock, unrooted and at he latest software update, 20e.
Thanks!
rubejb said:
I've had my phone for just over a month now, and I got a text from T-mobile saying that my credit card was charged and my account is good for another month, blah blah blah... However, I've received this message at least 40 times since the plan renewed on Friday the 11th.
I've done some searching around and found this thread on the Tmobile forums:
https://support.t-mobile.com/thread/86838?start=0&tstart=0
It sounds like Tmobile support will give the standard "tun off your phone, take out the battery, etc" and "do a factory restore" responses, that apparently don't fix the problem. Others have posted that it may be a Wifi-calling issue, but turning off Wifi/Wifi-calling only helps temporarily.
So I'm wondering if anyone here has had the issue and knows a solution that works. I'm on stock, unrooted and at he latest software update, 20e.
Thanks!
Click to expand...
Click to collapse
I had this problem with TMO a few months ago. Forums seemed to indicate that calling support might help, but I just waited it out and it fixed itself in a few days. Since then, I've only seen one duplicate message.
scoppola said:
I had this problem with TMO a few months ago. Forums seemed to indicate that calling support might help, but I just waited it out and it fixed itself in a few days. Since then, I've only seen one duplicate message.
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Click to collapse
Thanks for the quick response. So do you use Wifi Calling a lot by chance? Were the dupes happening when you were on Wifi?
Some have theorized that it's caused because there isn't a "received" signal being sent back to the sender when on wifi calling, so the messages get sent again and again until that signal is received. And that turning off Wifi (or Wifi Calling) for a while will let this signal go through.
I haven't had a chance to try this, as I get very poor reception at both home and work, so Wifi Calling is a necessity.
I'm going to answer my own question since I think I've figured things out, although I don't really have a solution for my problems...
Basically, whenever I use Wifi Calling, then go off of Wifi, I get no voice service even though I have plenty of bars of signal and can use the data connection. This means I can't make/receive calls or send/receive texts. There's no 100% method that fixes this issue, sometimes I can just toggle the Data connection on and off, other times I have to reboot the phone.
Since I've had Wifi Calling on for the last week or so, I haven't gotten out on T-mobiles voice network. And for whatever reason as I stated above, texts coming in on Wifi Calling will continue to come in as duplicates because the sender isn't getting a "received" signal back. (This is still just a theory, but I've sort of proven it.) Yesterday I turned of Wifi Calling, restarted my phone and left Wifi Calling off. I got one more copy of the text message I had already received 50 times or so, and that was it, no more dupes.
So my main issue is still that my phone doesn't switch back to T-mobile's network fully after being on Wifi Calling. If it did so, the duplicate texts wouldn't be as much of an issue because they'd go away once I was on the mobile network.
TLDR:
It seems that Wifi Calling is stopping my phone from switching back to the Tmobile network when I'm out of range of wifi, and the duplicate texts are caused by Wifi Calling.
If anyone has a solution to this issue, please let me know. Thanks!
Hello, I have Tmobile and an unlocked firephone running the latest 4.6.6 (but this issue also happened prior to the latest update) When I am connected to WiFi at home, i do not receive text or calls, and yes i have full service, as soon as I turn of WiFi, all my texts and missed calls come pouring through all at once. is anyone else experiencing this? and if so, is there a fix? I have tried changing the Preferred network types and APN settings. Maybe there's a configuration I'm missing...
Hi folks,
I posted in the main G3 forum, here:
https://forum.xda-developers.com/lg-g3/help/mm-update-messaging-mms-doesnt-wifi-t3577069
So sorry to cross post, but on reflection I think this may be something specific to T-Mobile's implementation of the Marshmallow update on our phones due to T-mobile wifi calling.
Basically, when I'm on the cell network, but connected to a WIFI access point, and can receive cellular calls and SMS just fine, MMS messaging doesn't work, which includes group messaging. Messages just sit there "sending." Lots of reports of similar phenomena around, no real solution. Textra has a "T-Mobile wifi calling fix" that works for me, even though my wifi calling is switched off (I'm using the phone on ATT network). But I want to go back to Google Messages.
It seems the phone doesn't know how to use the cellular data in cases where there is a protocol-driven reason not to use wifi, in the case where the phone is connected to wifi. Basically, it's failing to drop back to cellular.
Any ideas here? I'll try anything!
Thanks
I have noticed this as well. I have not found a work around to send MMS over Wi-Fi calling.