Develop Bugs

Google Contacts

Ok, sorry for the double post (I started another thread, but pred text screwed up the title which (for some reason?!?!?) I can't edit?).
Anyway, if I add a new contact to my phone as a Google contact, it won't save, or rather, it initially appears to save, but then for some reason is removed from the contacts list.
I'm also unsure as to when the problem originated, but I have a feeling it's been happening for at least the lat 6 weeks, but unless it's a new contact which will be used frequently, it won't be spotted for a while, which is shy int's only recently I've noticed the issue.
so, any help would be great - this is a very infuriating bug.
Edit: I should add - I have upgraded to Froyo (Tmobile OTA - initial german!?!?! release for UK market).
Cheers!
Sent from my HTC Desire using XDA App

Go to people>menu>view and see if Google contacts are set to visible. maybe that's the issue

I actually have a similar problem i hope somebody can hel with; i have 2 google accounts, one work and one presonal and even though i can save contacts to both accounts, and both are set to sync contacts, i can only see the contacts of one of my accounts, the other just won't show. I have set the "view" settings in contacts to show eveything but still, the contacts from one of my accounts just won't show.....!
Is there any possibility there is some setting in my google account that is not allowing it to share the contacts with my phone??
Thanks in advance

I have found a solution that will probably work in the cases stated above: in your google account go to contacts, and move or copy the contact you want on your phone from "my contacts" to "starred in Android", that did the trick for me!!!
Best of luck!

But the problem for me isn't adding contacts via a website - it's inputting them into my phone, and them staying there in the first place.
I don't know if it's random contacts that aren't storing because I've no idea how long the problem has actually been prevalent.
In People/Menu/View - I have SIM ticked (0), Google (364) ticked, Show auto Gmail contacts not ticked, Myphonebook (0) ticked, Phone (4) ticked (I'm not sure why I have 4 phone contacts as I don't recall entering any in as phone contacts), and Twitter (0) not ticked.
I've now ticked "show auto Gmail contacts".
I've just remembered something - I changed over from Googlemail to Gmail as my email address - could this be affecting things? Gmail addresses were only made available (allegedly) to UK users recently.
So, any thoughts on this people?
Cheers!

Just synced my gmail version of my account to my phone (I think) and no change.
Anyone know if the UK gmail email addresses are .com, or .co.uk?
ie [email protected], or [email protected]?

I've been on quite a comprehensive "google" and from what I've found, it sounds as though this problem has arisen from the Froyo update.
I have tried various things to fix it - dumping caches - exporting contacts to csv - clearing all contacts - syncing to clear - and then reimporting contacts into gmail, and the syncing again.
Again, this hasn't solved the problem...
Still at a loss.

subharmonic said:
Just synced my gmail version of my account to my phone (I think) and no change.
Anyone know if the UK gmail email addresses are .com, or .co.uk?
ie [email protected], or [email protected]?
Click to expand...
Click to collapse
I had mine changed from googlemail to gmail and it stayed as .com
Heard somewhere you can change it to .co.uk be that's not the default change.
Sent from my HTC Desire

Solved the problem, but it took a factory reset to do it.
That being said, Froyo now seems a good deal quicker.
After reset, I had over 100 meg phone storage left (can't remember the exact number).
Any ideas what should be the phone storage on a just "cleaned" phone?
I've still got the dodgy german apps that I can't use on the phone, and these can't be installed from the phone.
What's the best idea?

Calendar not syncing Outlook.com

Hello,
last week I upgraded to Android 4.4.2 without any issue. Yesterday I realized a missing calender which was not synced from my outlook.com account. So I did something stupid and deleted the calendar apps data and cache as well as the calendar storage data and cache. From then things went worse...nothing synced with my calendar. So I first deleted my account and set it up again - which did not work. In desperation I used the LG Tool to do a upgrade recovery and wipe everything with a factory reset. Afterwards I setup my acount again using (s.outlook.com like stated on a Microsoft help page). But I can not manage my calendar to sync with my outlook.com account. My iPhone works well - no problems in syncing. Emails seem to work but I have not checked if push works properly.
I've found some threads where people said something about a known problem with Exchange Active Sync (EAS) in combination with 4.4 (even with 4.4.2?). Does anybody know what I can do or how I can "log" or "debug" the problem? Can I somehow write a calendar sync log file or something?
Kind regards,
Michael

I'm using Sony Z and after I've done the 4.4 update under stock ROM I have issues on the Outlook.com agenda either.
iI sync two calendars, that seem to be present, but what happens is one of the calendars (family shared calendar in Outlook.com) works 100%, while my personal calendar (Outlook.com) shows visible only if the calendar screen on the phone is set to "Agenda" or "Month" view. Running the calendar screen in "Day" or "Week" view does not show any events at all for my personal calendar only (family calendar is there), though as said in Agenda mode everything seems to be there and OK for both calendars.
Also, apart of having the personal calendar visible only under "Agenda" or "Month" view, there are no notifications at all about possible events i have scheduled for the personal calendar (family calendar drops notifications as expected)....
I've tried to uninstall and re-install Outlook.com, purge data, reconfigure outloook.com, though the issue still presists
Anyone seen similar issue ?

Outlook Calendar
Hi
Just tried mine as not tried since upgrade to 4.4 I am LG stock software and used the latest PC suite
All worked Ok but it did take twice But on checking PC it has duplicated some dates from G pad but G pad has all my new Appointments so it does work.
I think the duplicates occur when you modify on G pad and when synchronising with PC it sees them as different to put them in.
The second time Outlook was open and minimised

Failed
brian566 said:
Hi
Just tried mine as not tried since upgrade to 4.4 I am LG stock software and used the latest PC suite
All worked Ok but it did take twice But on checking PC it has duplicated some dates from G pad but G pad has all my new Appointments so it does work.
I think the duplicates occur when you modify on G pad and when synchronising with PC it sees them as different to put them in.
The second time Outlook was open and minimised
Click to expand...
Click to collapse
Just been trying for about a hour to synchronise calendar with outlook but not no able to do it says "Synchronisation error " worked ok for about a month only thing I have deleted item on calendar on G pad ???

LG G4 Facebook contacts won't sync

Hello everyone,
My device is G4, LG-H815 variant and it's updated to Android 5.1, not rooted. My problem: there seems to be no way to import Facebook contacts to contacts list.
I have migrated all my settings and apps from my G3 using LG Backup successfully. The Facebook and Messenger apps work fine, show all my contacts, and are configured to sync contacts. I have also gone into Contacts settings and made sure Facebook sync is enabled. But no matter how long I wait (1 day), only my Gmail contacts show. There also seems to be no syncing option for Messenger.
Things I've tried to no avail:
- rebooting
- reinstalling Facebook and Messenger app and configuring them from a scratch
- restarting Contacts app
- unsyncing and syncing again
- removing my Facebook account and adding it again

searme9 said:
Hello everyone,
My device is G4, LG-H815 variant and it's updated to Android 5.1, not rooted. My problem: there seems to be no way to import Facebook contacts to contacts list.
I have migrated all my settings and apps from my G3 using LG Backup successfully. The Facebook and Messenger apps work fine, show all my contacts, and are configured to sync contacts. I have also gone into Contacts settings and made sure Facebook sync is enabled. But no matter how long I wait (1 day), only my Gmail contacts show. There also seems to be no syncing option for Messenger.
Things I've tried to no avail:
- rebooting
- reinstalling Facebook and Messenger app and configuring them from a scratch
- restarting Contacts app
- unsyncing and syncing again
- removing my Facebook account and adding it again
Click to expand...
Click to collapse
I always turned Facebook sync off, I never use it [emoji14], but I'll try to give you some suggestions.
1. have you tried setting Contact to display in contact app settings to All contacts?
2. is the contact sync in the Facebook app settings turned on for all contact?
that's as far as I know in android syncing. if it doesn't work, maybe the other could help you. sorry!

aquavalanche said:
1. have you tried setting Contact to display in contact app settings to All contacts?
Click to expand...
Click to collapse
Yes, of course.
aquavalanche said:
2. is the contact sync in the Facebook app settings turned on for all contact?
Click to expand...
Click to collapse
Naturally.

Same issue
Thank god I'm not the only one with this issue!! I thought I was going mad. I just got this phone & not used to LG phones.
Okay, so I haven't done as much as you, I have uninstalled/reinstalled fb and msngr though & still nothing. When I select to see only fb or msngr contacts it shows none, only myself.
I'm slowly losing hope to see a resolution as this is the first post I've seen with this issue!
I will keep checking this thread Thanks for posting

I have a similar problem but with Dragon Quest 8....the thing refuse to sync my save on the cloud....i remember that on a M8 i hasnt problems at all ;_;

Vikki690 said:
Thank god I'm not the only one with this issue!! I thought I was going mad. I just got this phone & not used to LG phones.
Click to expand...
Click to collapse
I feel just the same. I can confirm than syncing worked just fine on my LG G3. With G4, it looks just like the Contacts app doesn't see my Facebook account for some reason, regardless of the settings.

Same thing is happening to me... Any of you with this problem have a second phone? I have an s6 with no sync problems for work in addition to my g4. My only possible thought is some how that is affecting my lg...? Hopefully someone figures this out ASAP

Been talking to UK LG Mobile Support today, their advice is to enable syncing from Facebook app's settings. When told that this didn't work for me, they said they're not aware of anybody having this issue. So, has anybody solved this yet?
Alright, here's the reason behind the problem:
Apparently Facebook no longer supports syncing for Android devices. Just like that. As confirmed by Facebook itself under a link I can't post.

searme9 said:
Been talking to UK LG Mobile Support today, their advice is to enable syncing from Facebook app's settings. When told that this didn't work for me, they said they're not aware of anybody having this issue. So, has anybody solved this yet?
Alright, here's the reason behind the problem:
Apparently Facebook no longer supports syncing for Android devices. Just like that. As confirmed by Facebook itself under a link I can't post.
Click to expand...
Click to collapse
Hey there,
Poked around a bit more...not sure that is true. Seems like a lot of internet BS generated from frustrated people with the same problem we are having. There are no concrete facts from Facebook or Google that currently support that theory.
On another note, this problem started happening on my G4 about two weeks ago, at which time it was synced to my facebook contacts prior...so, it may be possible a software update was pushed and this functionality was not carried over?
My current workaround (i'm not giving up on this, don't worry)...buy/borrow an older android device from a friend or off CL, sync your facebook, manually program the names of the contacts you need from facebook sync on that phone to your G4...I already tried exporting the CSV from my work phone to my G4 with no luck of carrying over my facebook contacts.
Cole

Facebook changed the api download most of the photo sync apps from the appstore they do nothing now
Sent from my LG-H815 using Tapatalk

I spent three awesome hours last night pretending like it was 2002 and manually copying numbers from my work phone to my new phone since it is still sync'd with facebook...at least now they are permanently in my google account

Had the same issue. I uninstalled the FB updates to factory. Re-syncedb and set Facebook to manual updates.

Hi!
I know this post is relatively old, but I recently purchased the LG G4 Vigor. While at the Kiosk of my service provider, they transferred all my contacts for me. Bad idea!!! I spent the last two days trying to figure out why my Facebook contacts would not transfer. Furthermore, all the addresses were not transferred at all. So, I worked hard to find the problem. I simply had to Reset Factory data! . For some reason, when they transferred my contacts, it was interrupting the Facebook contacts from transferring. Before doing so, make sure you save all info on your SD card. I took out my SD card, for good safety measure. After the Reset, do not install the SD card right away. Open Facebook and go through login etc., then in your phone contacts settings, accounts & sync, add Facebook, then go to "contacts to display", click all contacts. Check your contacts folder to be sure. Do this before transferring your data from your SD card. Unfortunately, you will have to go through and delete those contacts, from FB, you don't want. At least they are all there, with picture and info! Hope this helps!!!

Amazon Fire Phone Syncing Contacts Problem

I have an Amazon Fire Phone bought from the USA and unlocked to any network but using in the UK on 3 network.
I've rooted the phone and using a different launcher + added Google Play, so for the most part it act's like most Android phones.
However one major problem I have is the device seems to keep losing the names and phone numbers of everyone I have on Gmail. It seems to retain the names and numbers of people on Facebook who have shared their phone number but the majority of my numbers (over 800 people) are stored on Gmail.
The only work around I've found is to go into gmail on my PC and export all my contacts to a VCF file (vCard format) and if the phone loses the contacts I can import them back again from the VCF file but this of course misses out any new people I've added since the last export.
Is there a 3rd party app that will manually let me resync my gmail contacts over the internet at will?
my phone is firmware: Fire OS 4.6.3 (463001620)
I'm using both the original Firephone Contacts Manager and Email software to help keep the contacts in sync with GMAIL
One of the main reasons I also like to use GMAIL to handle my contacts is I like to add photos of people to their details

I had a similar problem but it was because I froze a background system service that was involved with syncing gmail contacts. As soon as I unfroze it problem solved. So make sure you didn't freeze any system services. Sorry I forget exactly which system service it was. You could also go into account settings, delete gmail and re add it. Give it some time and it should sync your contacts.
One other problem I had in the past was that for some reason I had a couple hundred duplicates of one contact (not sure how this happened) and it broke the syncing and the phone just refused to sync contacts giving me a fail message. I went into my gmail contacts and deleted all duplicates. Problem solved.
Also could be a bad contact with a unique field or bad code or just weird symbols. Try making a new gmail account. Add a couple contacts and add that gmail account to your phone. Does it sync fine with the new gmail account?
Sent from my SD4930UR using XDA Free mobile app

The built in contacts app is seriously stupid and its driving me crazy.
it shows several contacts sources and I can't disable the sync of any of them rather than changing the view to Gmail only or so...therefore I ended up with many repeated contacts on my phone from 4 sources (Gmail Contacts , Whatsapp Contacts?!?, Facebook and Linkedin)
I stopped the sync with Linkedin , but every single number that was synced previously is saved in my Whatsapp contacts and everytime I try to delete it says that I can't delete and it will be hidden...I openend a case with Whatsapp and I am pending them to get back to me.
When I use the (join) option to merge the contacts I end up with a very long repeated list of numbers or old numbers that I can't delete....very frustrating.
I tried using third party contacts apps and ended up with too many duplications.
I did send a feedback to amazon about this, advised them to take a look at the HTC contacts app for inspiration as it really outstanding...if by the end of this year they dont fix this phone I am ditching it and getting either iPhone 6s, Samsung S6 Edge or HTC

G4 deleting my contacts after I add them - WTF

Hey guys,
For the last month, since I changed sim cards with a different network, every time I add a new contact to my phone it saves it in and then 15 minutes later it is deleted.
Contacts are being saved to my Google account (not to my sim card or to the phone) and contacts are being displayed from my google account as well.
If I lookup the contacts on gmail they also don't appear.
I used to be able to view the contacts on my google contacts list and edit and delete contacts over there which would sync directly to my phone.
In short - no settings have been changed on my phone at all and it appears that there is a sync issue.
I also tried deleting the system cache and nothing has changed.
I have deleted my google account on my phone more than once and tried it again but it STILL doesn't work...
What the hell is going on and how do I fix this?? I cannot continue like this anymore as I am losing contacts when I think they are being saved
I just added a girls number to my phone. It was on for like 5 minutes. Showed up with her name on whatsapp etc. and then it just erased itself and the contact dissapeared and the name on whatsapp.
I might also like to add that I have the same issue with Gmail - e-mails are not pushing on my phone anymore and only manual checking works... it's terrible I am just so angry at the moment with anything google and this stupid G4 !!!!!!!!!!
Thank you!!!