Develop Bugs

People / Contact list issues, Facebook for HTC Sense issue

I have really, really annoying problem, or two in fact, but they're probably related, in the People / contact app.
It doesn't remember all my settings.
For unknown reasons, it forgets my settings on many contacts, but not all.
If I open one contact, and change it to show it's name as the one reported from Facebook, it's fine for a while, but then without any warning, it just changes back to what's stored straight on the Phone.
No matter how many times I try setting it back to showing it as the one reported by Facebook as it's name, it just reverts back sooner or later (within couple minutes, though)
It never forgets the sync/link with Facebook though, the updates the statuses fine, the photos appear normally etc
And then the other, I originally had just Phone contacts enable, but I decided to save myself some time and just use Facebook contacts as addition, instead of manually entering them first to my phone and then linking.
So, I opened up People, clicked menu > view, and ticked "Only contacts with phone number" and "Facebook" in addition to already ticked Phone, and then Done.
Boom, the facebook contacts who have their phonenumber there are listed!
But just like with the issue above, couple minutes, and they're gone.
If I go back to People > Menu > View, the Only people with phone numbers and Phone are still ticked, but Facebook isn't.
And yes, I do have all the sync options enabled in Accounts & Sync settings for Facebook for HTC Sense (and even though I've added the "just" Facebook, too, it doesn't appear in the accounts list separately)
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Then another, probably not related issue.
In people, if I go to Facebook directory, it only shows 205 contacts total, while in reality it should show 207 contacts.
I know for a fact that at least one of the missing contacts used to be there, and still is on my "normal facebook"
I had somehow gotten 2 contacts mixed into 1, with 2 numbers, 2 facebook links etc, after trashing that and re-creating the 2 as separate contacts, only one of them could be found from Facebook directory, while the other couldn't.
I've tried uninstalling Facebook updates (it doesn't allow uninstalling the whole thing), removing all the data & cache files etc, same for Facebook for HTC Sense, and even removed the account(s) alltogether from my phone, with no luck.
After re-creating the account, getting all the updates etc, it still doesn't show the 2 missing contacts (which of at least 1 was definately there in the beginning)
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Any suggestions how to fix these issues?
Is there any other way than removing all possible backups from SD and doing "hard reset" on the phone?

try running the friend stream app, friends tab, menu, options, update

I did a hard reset of the phone tonight, and even after that, I'm missing 2 contacts from the facebook list
Now I also know which 2 are now missing, and I know that one of them wasn't missing just before hard reset, and that his contact information (which I backed up on my comp) has the HTC-made link for Facebook in it, but it's not showing up on the phone, probably due the fact that the phone thinks such facebook profile ID isn't my friend.
After the reset, the phone seems to remember the other settings, though.

Hey I've got the exactly same issue with one of my Facebook friend's not being recognised as a friend. I have her on my normal Facebook, but not via the phone so can't select her to add and sync profile Joe details. It is so annoying. I've tried everything apart from hard reset, but no joy.
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mobobat said:
Hey I've got the exactly same issue with one of my Facebook friend's not being recognised as a friend. I have her on my normal Facebook, but not via the phone so can't select her to add and sync profile Joe details. It is so annoying. I've tried everything apart from hard reset, but no joy.
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Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
Well, via hard reset I apparently got one friend that was missing back, lost another and one that was missing is still missing
edit:
Scratch that, it doesn't remember the settings anymore, don't know why, now it resets to showing only contacts with phone numbers, exchange and phone. It clears Facebook tick by itself, and adds exchange tick by itself.

bump for solution?

I have the same issue. I can actually see the contact in the facebook app. However, it is not there when I try to link my people contact with the facebook contact. It simply isn't displayed...! Annoying!!

Ha! Actually I have similar problem as you but it happened with Gmail contact and Exchange contact.
I prefer the contact to display my Exchange contact name, since it's a real name I input, then link the person with Gmail contact. However, after sync with Gmail contact, the Desire contact always forget my setting and display people by Gmail name.
It seems the Desire contact has a rule that favor Gmail name >Exchange name>Facebook name
The only way for me to resolve this is once all Gmail contact are sync, I disabled Gmail contact sync. (Gmail sync for mail is okay to keep) without Gmail contact sync, no more name setting lost issue.
Hope this helps!
Sent from my HTC Desire using XDA App

Have the same problem, htc facebook shows 4 friend less than facebook web... and something curious, when i enter flickr app and the missing contacts are here!
Using DJ droid, wiped lots of times losed friends keep losed, but only in htc contacts, flickr app show all

I am pretty sure that it is your friends' Facebook settings that are blocking them from appearing in the HTC Sense contact list. My wife just disappeared a few weeks ago, and she confirmed that she had recently updated her Facebook profile to block 3rd party apps from accessing her contact information. This makes sense, as she was there one day, and disappeared the next. My guess is that this will start to happen more and more as people begin to lock down their Facebook accounts for security reasons.

Finally i knew how to solve this...
Actually WE knew it, me and my wife went crazy because suddenly out of no where she is no longer appearing in my HTC Desire (facebook for HTC sense) contacts!
I did everything you can think of even complete RESET for my phone!
But REJOICE Android HTC users, IT IS NOT YOUR FAULT.... or better say, it is NOT HTC's fault, it is because of the Privacy Settings of that friend in his/her facebook account.
He/She has activated the (Turn Off All Platform Apps) under Privacy Settings -> Apps and Websites -> Apps You Use !!!
Once the user changes their settings and you Sync, they will appear back again, but you have to re-link them.

Many thanks for this information.
This setting has take some hourse of try and error to solve the problem on my device.

[Q] Facebook contacts added to phone

Hi,
I've got an issue, not a massive one but it bugs me nonetheless.
Currently, when I tap the Phone button from the home screen it brings up a list which shows my recent call list, if I scroll down I get a long list of all my contacts. The thing I find annoying is that the long list includes all of my Facebook "friends" that have a telephone number listed.
What I would like is for this list to only contain my contacts (copied over from my SIM), and for the ones that are linked to a Facebook account, to have their status etc updated. I do not want my random Facebook "friends" to be in the list.
The most recent thing I've done to try and solve this issue is to go into the Facebook app on the phone and change the 'Sync Contacts' settings (Menu-> Settings) to 'Don't sync'. I then went into (phone) Settings-> Applications-> Manage Applications-> All (tab)-> Contacts storage-> Clear Data. I then copied my contacts back over from the SIM. (I've also tried the 'Sync with existing contacts' option as well)
All was well for a while, my contacts linked up again and I got facebook details for my contacts when calling them. However I noticed to my annoyance that my Phone list now contains my facebook contacts again!
I notice under Settings->Accounts and Sync I have two (removable) Facebook accounts, one is Facebook, the other is Facebook for HTC Sense. Does anyone know if it would help to remove either of these accounts?
Can anyone help me find a way to solve this issue (preferably without extra software or going through the People menu)?
Any help would be appreciated,
Thanks,
Grim.

I just fixed this myself.
I think it's something to do with how HTC Facebook interacts with official Facebook. If I turned of syncing on both (but left contact sync disabled in both) I'd still get contacts in Phone (and also in suggestions in sms app). If I removed both, then added Facebook official only I'd still get them.
In the end, opening up Facebook on my PC and going into privacy then apps and disabling Facebook for HTC Sense seemed to solve it to me. I could then use the official Facebook app without getting all these contacts I'd never use.
I didn't care about getting contact pictures and stuff so I never tried letting official Facebook sync with existing contacts only, but it might work properly.
Hope this helps, completely unscientific but it seemed to for me!

jbrizz said:
I just fixed this myself.
I think it's something to do with how HTC Facebook interacts with official Facebook. If I turned of syncing on both (but left contact sync disabled in both) I'd still get contacts in Phone (and also in suggestions in sms app). If I removed both, then added Facebook official only I'd still get them.
In the end, opening up Facebook on my PC and going into privacy then apps and disabling Facebook for HTC Sense seemed to solve it to me. I could then use the official Facebook app without getting all these contacts I'd never use.
I didn't care about getting contact pictures and stuff so I never tried letting official Facebook sync with existing contacts only, but it might work properly.
Hope this helps, completely unscientific but it seemed to for me!
Click to expand...
Click to collapse
Hi JBrizz thanks for your reply.
I didn't think of logging into the facebook website to disable anything. I'll give that a try.
In the meantime I've fiddled about with the accounts in 'Accounts and Sync'. I've tried deleting both the Facebook and Facebook for HTC Sense accounts.
After deleting both I went into the Facebook app and signed in, which recreates the account in Accounts and Sync. I set the sync options in the app to not sync any contacts. I waited around for a while and no extra contacts (from Facebook) appeared in my Phone list.
I then went into the Facebook app and changed the sync settings to 'sync with existing contacts' - which I assumed should only sync the data for the people currently in my phone book? Anyway after a few minutes I checked an all of my Facebook friends were now in my Phone list AGAIN
I started from fresh again and tried a similar thing with the other Facebook for HTC Sense account - I had to recreate this in the Accounts and Sync settings screen.
Again after a few minutes all my Facebook friends where there on my Phone list
Maybe this functionality isn't available with this phone / app?
Anyone else have any ideas?

It is a google problem, not a HTC problem.
The HTC app is doing what it should be doing. If you go to the people app, click on your contact (far left) and then menu -> view you can see the facebook option is unchecked.
However the Phone dialer (google product) just syncs everything.
There is a issue no for this, 10618 @
code.google.com/p/android/issues/detail?id=10618&can=5&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars
(unfortunately I can't post links as I am a newbie!!)
Best thing to do is you guys reply and make this defect more and more noticeable.

I've posted on the google issue site, cheers for the link!

Google Contacts drives me nuts!!!!

Hi folks,
I could not manage my contacts between my device, my google contacts and my google+ account in a proper way such as merging the duplicates and showing/hiding the contacts that I want.
Serously.. Google should simplify it with couple of clicks only!!!

Hi !
I'm sorry but i don't understand so much what's the problem with the contact management ?
You can't merged them together or that's not sync with your others devices ?

When I signed up in Google+, Google+ created a new list in Google Contacts. It shows an option to merge my Google Plus contacts with my current contacts, I clicked yes! Guess what? I got merged contacts but with duplications!! So I decided to clean up the mess, Google didn't implement any unmerege option. WTH, also it messes my contacts in my phone.
So I need now to delete the contacts and build up the contacts again from scratsh.
I will try to export the contacts, fix them. Then, import them to Google Contacts again.

I believe you can unmerge them via google+ settings in the app itself or via setting-accounts and sync. Tap on your gmail account and uncheck sync google+
Sent from my Galaxy Nexus using Tapatalk

Woaw, indeed, that's strange =/
Very strange !
And if you try to work directly (for this time only to clean up) on the web version, to use the "find & merge the duplicates" ? And/Or use the backup into the Contact too
I didn't have the problem when G+ was implemented into Gmail =/ it's weird that's happen

You can Join & Unjoin contacts in the People app.

you can edit your google contacts by visiting
google.com/contacts
this helps out by cleaning up duplicates and is easier than just doing over the phone.

gmanunited said:
you can edit your google contacts by visiting
google.com/contacts
this helps out by cleaning up duplicates and is easier than just doing over the phone.
Click to expand...
Click to collapse
Problem is the sync is one way, from gmail to android, not from Android to gmail. If I have a phone number on Android it doesnt show up on gmail. Why oh why?

I don't know... I've honestly never had any of these issues. My contacts work perfect.

kkhanmd said:
If I have a phone number on Android it doesnt show up on gmail. Why oh why?
Click to expand...
Click to collapse
I've never seen that issue myself.... sync works both ways.. always.

thequinox said:
I don't know... I've honestly never had any of these issues. My contacts work perfect.
Click to expand...
Click to collapse
xyzulu said:
I've never seen that issue myself.... sync works both ways.. always.
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Click to collapse
Man that would make life so easy, I had to do this to bring my phone numbers to gmail:
http://forum.xda-developers.com/showthread.php?t=1417215

SO I take it any contact as long as it is not facebook and skype or whatsapp or twitter will sync with gmail contacts.

i also noticed contacts are a bit difficult, i almost lost all my contacts..
but i just leave them as they are and sometimes see i do need to adjust or merge one, but i aint touching them anymore.

Google COnTACTS has option : click MORE an then RESTORE CONTACTS
A menu opens where you can choose time to restore to (1 h ago, a day ago...)

[Q] People App & Facebook Sync

Hey guys,
Is anyone else experiencing Facebook status updates not automatically updating within the People app?
I'm displaying my Google Contacts but have linked the contacts with their FB profile within the app. It shows a status update they've made but doesnt update anymore to their latest status.
This seems to have only cropped up since I did a factory reset on the HOX.
I've gone through Accounts & Sync & manually sync'd but no change.
Trivial issue I know, but just wanted to know if anyone else experiencing the same?

Super Saiyan said:
Hey guys,
Is anyone else experiencing Facebook status updates not automatically updating within the People app?
I'm displaying my Google Contacts but have linked the contacts with their FB profile within the app. It shows a status update they've made but doesnt update anymore to their latest status.
This seems to have only cropped up since I did a factory reset on the HOX.
I've gone through Accounts & Sync & manually sync'd but no change.
Trivial issue I know, but just wanted to know if anyone else experiencing the same?
Click to expand...
Click to collapse
Yes. I have the same setup as you it seems. Just done a hard reset due to other reasons and tried from the stock FB app and then via the latest FB app with no luck - some feeds/updates are not updating,
I'm experiencing a lot of frustration with FB and syncing. The sync works ok after some manual linking and I receive updated photo's for most of my contacts however, what I don't like is, if you have any of the two sync options selected when you create the FB sync account ('sync all' or sync with existing contacts') then ALL your facebook contacts appear in your phone list/dialler and messages drop down, regardless if you have FB shown as an active/viewable account under 'People' or not. The only way to get rid of this it seems is to delete the FB app or use a Android dialler (which has the ability to filter which accounts/contacts you can see) instead of the HTC dialler.
To me this isetup is frustrating and I cannot seem to find a simple workaround. Someone did mention on another forum to uninstall the FB app, clear the app data/cache then reinstall the app selecting 'don't sync' and then use a third party app to get the photos, such as SyncMyPix however this obviously won't sync the updates/feeds that some people like.
For the time being I am not going to be syncing FB contacts until I find a workaround.

You can buy HaxSync off the play store if you want to sync your Facebook account with your contacts

OriginalFire said:
You can buy HaxSync off the play store if you want to sync your Facebook account with your contacts
Click to expand...
Click to collapse
Appreciate you can get alternative 3rd party apps however this shouldn't be required. The Facebook/Google integration needs to be a lot sleeker so there isn't a need to download and use additional apps...

It used to be a lot sleeker but I think google & facebook had an argument over data rights and google just stopped syncing data with facebook.

Amazon Fire Phone Syncing Contacts Problem

I have an Amazon Fire Phone bought from the USA and unlocked to any network but using in the UK on 3 network.
I've rooted the phone and using a different launcher + added Google Play, so for the most part it act's like most Android phones.
However one major problem I have is the device seems to keep losing the names and phone numbers of everyone I have on Gmail. It seems to retain the names and numbers of people on Facebook who have shared their phone number but the majority of my numbers (over 800 people) are stored on Gmail.
The only work around I've found is to go into gmail on my PC and export all my contacts to a VCF file (vCard format) and if the phone loses the contacts I can import them back again from the VCF file but this of course misses out any new people I've added since the last export.
Is there a 3rd party app that will manually let me resync my gmail contacts over the internet at will?
my phone is firmware: Fire OS 4.6.3 (463001620)
I'm using both the original Firephone Contacts Manager and Email software to help keep the contacts in sync with GMAIL
One of the main reasons I also like to use GMAIL to handle my contacts is I like to add photos of people to their details

I had a similar problem but it was because I froze a background system service that was involved with syncing gmail contacts. As soon as I unfroze it problem solved. So make sure you didn't freeze any system services. Sorry I forget exactly which system service it was. You could also go into account settings, delete gmail and re add it. Give it some time and it should sync your contacts.
One other problem I had in the past was that for some reason I had a couple hundred duplicates of one contact (not sure how this happened) and it broke the syncing and the phone just refused to sync contacts giving me a fail message. I went into my gmail contacts and deleted all duplicates. Problem solved.
Also could be a bad contact with a unique field or bad code or just weird symbols. Try making a new gmail account. Add a couple contacts and add that gmail account to your phone. Does it sync fine with the new gmail account?
Sent from my SD4930UR using XDA Free mobile app

The built in contacts app is seriously stupid and its driving me crazy.
it shows several contacts sources and I can't disable the sync of any of them rather than changing the view to Gmail only or so...therefore I ended up with many repeated contacts on my phone from 4 sources (Gmail Contacts , Whatsapp Contacts?!?, Facebook and Linkedin)
I stopped the sync with Linkedin , but every single number that was synced previously is saved in my Whatsapp contacts and everytime I try to delete it says that I can't delete and it will be hidden...I openend a case with Whatsapp and I am pending them to get back to me.
When I use the (join) option to merge the contacts I end up with a very long repeated list of numbers or old numbers that I can't delete....very frustrating.
I tried using third party contacts apps and ended up with too many duplications.
I did send a feedback to amazon about this, advised them to take a look at the HTC contacts app for inspiration as it really outstanding...if by the end of this year they dont fix this phone I am ditching it and getting either iPhone 6s, Samsung S6 Edge or HTC