Amazon Fire Phone Syncing Contacts Problem - Amazon Fire Phone

I have an Amazon Fire Phone bought from the USA and unlocked to any network but using in the UK on 3 network.
I've rooted the phone and using a different launcher + added Google Play, so for the most part it act's like most Android phones.
However one major problem I have is the device seems to keep losing the names and phone numbers of everyone I have on Gmail. It seems to retain the names and numbers of people on Facebook who have shared their phone number but the majority of my numbers (over 800 people) are stored on Gmail.
The only work around I've found is to go into gmail on my PC and export all my contacts to a VCF file (vCard format) and if the phone loses the contacts I can import them back again from the VCF file but this of course misses out any new people I've added since the last export.
Is there a 3rd party app that will manually let me resync my gmail contacts over the internet at will?
my phone is firmware: Fire OS 4.6.3 (463001620)
I'm using both the original Firephone Contacts Manager and Email software to help keep the contacts in sync with GMAIL
One of the main reasons I also like to use GMAIL to handle my contacts is I like to add photos of people to their details

I had a similar problem but it was because I froze a background system service that was involved with syncing gmail contacts. As soon as I unfroze it problem solved. So make sure you didn't freeze any system services. Sorry I forget exactly which system service it was. You could also go into account settings, delete gmail and re add it. Give it some time and it should sync your contacts.
One other problem I had in the past was that for some reason I had a couple hundred duplicates of one contact (not sure how this happened) and it broke the syncing and the phone just refused to sync contacts giving me a fail message. I went into my gmail contacts and deleted all duplicates. Problem solved.
Also could be a bad contact with a unique field or bad code or just weird symbols. Try making a new gmail account. Add a couple contacts and add that gmail account to your phone. Does it sync fine with the new gmail account?
Sent from my SD4930UR using XDA Free mobile app

The built in contacts app is seriously stupid and its driving me crazy.
it shows several contacts sources and I can't disable the sync of any of them rather than changing the view to Gmail only or so...therefore I ended up with many repeated contacts on my phone from 4 sources (Gmail Contacts , Whatsapp Contacts?!?, Facebook and Linkedin)
I stopped the sync with Linkedin , but every single number that was synced previously is saved in my Whatsapp contacts and everytime I try to delete it says that I can't delete and it will be hidden...I openend a case with Whatsapp and I am pending them to get back to me.
When I use the (join) option to merge the contacts I end up with a very long repeated list of numbers or old numbers that I can't delete....very frustrating.
I tried using third party contacts apps and ended up with too many duplications.
I did send a feedback to amazon about this, advised them to take a look at the HTC contacts app for inspiration as it really outstanding...if by the end of this year they dont fix this phone I am ditching it and getting either iPhone 6s, Samsung S6 Edge or HTC

Related

Help understanding phonebook!

First of all, hopefully people will forgive me for not putting this with the other person's issues with the phone book as mine are slilghtly different.
Basically, I'm not understanding what is going on in my phonebook. Previously I was thinking that my Desire was syncing with All Contacts. But that's not what it's doing. Well, at least not only what it's doing. These are some of the issues that I'm having and I can't explain.
When I tap People - Menu - View, is shows "Google (781)" with "show auto GMail contacts" unchecked. However I have 339 entries in my GMail account for My Contacts and 653 All Contacts. I don't understand the difference.
When I have an unknown number contact me, and I add them to a known contact, "Jo Bloggs" say, when typing in "j - o - ..." I can have up to 3 entried pop up of Jo Bloggs. But then when I go to my People's list, I only see one entry. And in my All Contacts list, I only have one entry.
When I go to add an unknown contact to a known contact, in the list that pops up of (I'm assuming) all my contacts, there are contacts there that I do not see in my People list. I have unchecked "show auto GMail contact" so what is happening?
Can anyone PLEASE explain some of this. I'm trying to clear up my phone book and remove these duplicates and dead weight that I can't always see. It's obviously not simply a problem of syncing All Contacts when you don't want to.
Has anyone noticed any strange behaviour in their People's list???
I also find the phone book confusing along with the texting
I don't know if it is just me not use to smart phones
my last phone was the Sony Ericsson C 902
Did you sync with face book too? As that will added any contacts from their that have phone numbers.
I do not use anything like facebook
so no i did not
Nope. Haven't synced any social networking site at all.
I like to try and get one set sorted at a time. I have another account synced up for the calendar (not contacts). However they share exactly the same contacts so that wouldn't account for the mess of some contacts having no links, some having up to 3 that aren't duplicates. Not that I can find where these contacts came from anyway!
Why dont you copy the numbers you have from your old phone to the SIM card, .. and then import those contacts from SIM card to the Desire (if thats possible). try this before syncing with Gmail and see how it works
sorry to hijack thread but when you have an incoming call and you have a photo attached is it quite blurry or clear?
My sim card, and I think the sim cards of many other people, does not support multiple entries under one name. Nor does it support the amount of contacts I have in my GMail. Actually, I don't even think it supports the amount of information that can be held in phone storage/online accounts (stuff like addresses, birthdays etc)
Cleargrey said:
My sim card, and I think the sim cards of many other people, does not support multiple entries under one name. Nor does it support the amount of contacts I have in my GMail. Actually, I don't even think it supports the amount of information that can be held in phone storage/online accounts (stuff like addresses, birthdays etc)
Click to expand...
Click to collapse
yeah i know, it has very limited functionality, .. but if you got a correct name and phone number in your phone book, than you can sync the rest from Gmail if am not mistaken, this might help in having multiple accounts and such
now this is odd. I'm finding that every test contact I put in the phone, is not getting updated online. More than that, when it syncs, it deletes the contact.
I just tried:
1a Testgeneralgoogle
1a Test
and a third one I can't remember.
They just seemed to replace the former, then get deleted altogether.
But when I added "1a Testonline" to my online account, it appears on my phone.
Am I really the only person who is having this behaviour on their phone??? Is it simply a setting I'm missing?
Can someone try to add a test contact on their phone and see if their GMail contacts are updated properly, please.
(P.S. I should mention that I updated the number of a contact from my Desire, which showed up online. Then I updated their birthday at a separate time which didn't show up online and was reset to the incorrect date I had online.)
I'm getting my phone next week and I have a couple of questions about the phonebook too:
1/ I listed all my current contacts in GMail. So when I enter my GMail address on the phone, will it add them right away?
2/ If I enter my Facebook details and want to browse Facebook pics through the photos app, is it also gonna import my FB contacts? (I don't want it to)
Thanks!
@Ghisy. 1. Yes. 2. Haven't tried it.
I'm getting somewhere with finding out about the syncing issues I'm having. At least a little step. I've just found out that if I create a contact on the phone, and put in a birthdate, it won't appear in my online contacts when the phone syncs and it will get deleted when the phone does update. If there is no birthday, it syncs fine.
Kinda.
I'm finding that businesses are 50:50 when it comes to syncing. Some businesses are even not in my onine account anywhere and yet they're on my phone. And I have no idea where they came from but they are businesses that I have stored their details in the past.
This is almost seeming like a GMail issue as the phone can't make up contacts that I coincidently have used before.
Again, people are welcome to try at least to change a birthday or sync a new contact with a birthday and share what happens. I'd like to go to HTC saying the sync is not working fully, and it's happening to more than just me. If it's true of course.
I also seem to have some trouble wrapping my head around the phonebook (it shouldn't be that difficult should it?) After having read around on the forums I went to my google account and spent a while typing in my contacts which have synced fine as far as I can see.
I've set it under People to show only gmail contacts (and not sim)...but when I hit the "Phone" on the homepage it still shows my sim contacts...any way in changing this to show only gmail contacts? I'm a bit OCD-ish when it comes to this stuff. I like everything nice and neat
From what I've seen on my own, when you go into People - Menu - View, you can select which set of contacts to view. On mine at least, this config works for when tapping Phone and I don't see the other contacts.
Another aparent issue, I've just realised that I don't think there is a way to copy a phone contact to the synced (in my case Google) account. And on top of that, contacts that are sent via vcard, are sent to the phone. You don't seem to get an option.
But as always, I'm still trying to learn so I'm up for someone telling me I'm wrong.
anyone got an idea how to get rid of all the facebook contact/numbers that come up using phone function ? cuz i dont have in my contacts most of the people i have on facebook so its slightly annoying having to scroll through all of them
Cleargrey said:
From what I've seen on my own, when you go into People - Menu - View, you can select which set of contacts to view. On mine at least, this config works for when tapping Phone and I don't see the other contacts.
Another aparent issue, I've just realised that I don't think there is a way to copy a phone contact to the synced (in my case Google) account. And on top of that, contacts that are sent via vcard, are sent to the phone. You don't seem to get an option.
But as always, I'm still trying to learn so I'm up for someone telling me I'm wrong.
Click to expand...
Click to collapse
Yeah I've changed my "People" view to show only google contacts. Just weird that when I go to "Phone" all my sim contacts still show as well as the google ones. I want to keep my contacts on my sim...just want to hide them from view. Hmm more investigating required...
When you ad a new contact, you have to select "contact type" -> "Google" instead of "Phone", if you want the contact to be synchronized with you google contacts.
Argh! This is really annoying me now though -
I've updated my google account with all my contacts from my sim.
The on the phone have gone to People --> Menu --> View --> Google contacts
And that lets me just see my Google contacts in people view (great)
BUT when I hit "Phone" it shows both sim AND google contacts - is there an extra setting that I'm unaware of in the "Phone" section of the phone?
All my previous phones had an option to show only sim or only phone contacts but just can't find it on the Desire...I want to try and avoid deleting the contacts off my sim as I'd like to have a back up.
The only way I can see myself out of this is by exporting onto the memory card and then manually deleting all my sim contacts...which seems a bit of a long way round it. Does anyone else have any other suggestions? Or indeed does anyone else have this same problem?
If it helps, I bought this from CPW PAYG and using my o2 simplicity sim in it.
Thanks!
Do yourself a favour,
Log into google on your pc, and go to contacts, and put ALL your contacts in there.
Then delete them off the phones sim.
It may sound long winded, but once you get the hang off everything being in the cloud, the phone works very well.
All my contacts now have pictures, birthdays, email address's etc on google.com.
And they all automatically appear in my phone, my calender syncs, all my contacts birthdays appear on my phones calender etc,
Fon22
Fon22 said:
Do yourself a favour,
Log into google on your pc, and go to contacts, and put ALL your contacts in there.
Then delete them off the phones sim.
It may sound long winded, but once you get the hang off everything being in the cloud, the phone works very well.
All my contacts now have pictures, birthdays, email address's etc on google.com.
And they all automatically appear in my phone, my calender syncs, all my contacts birthdays appear on my phones calender etc,
Fon22
Click to expand...
Click to collapse
Yep I should just do that - just wanted to see if there were any other options before . I'm guessing that it works both ways - when i add contacts on my phone it'll sync with my google account and add them on there as well right?

synching contacts

I'm still confused about syncing contacts. I have a Desire on Orange. I have a gmail account, and I use the htc mail app and connect to my gmail account using exchange. I sync my contacts to my gmail account using `google/sync contacts` from the sync page, and I sync my mail using `exchange activesync`. I do this because I can see/edit my contacts via the web gmail page (which is easier/faster than doing it on the phone), and because the mail app is better than the gmail app. But it seems that I have some contact information on my phone which is not visible via the gmail website. To pick one example, it's showing as a `linked contact` between 'exchange' and 'google'. Can I see my exchange contacts online? Where are they? I want them in one place, so I can back them up occasionally (I've already lost my contacts once as I set my phone up). It would seem to make sense, given that some contact info appears to be on exchange somewhere, to have them all there - then I can stop syncing with 'google' on my phone altogether, but I have to be able to see/edit/back them up first.
I've tried googling for this, but all I see is Googles own pages for other platforms, non-free apps to do exchange etc etc.
poldie said:
I'm still confused about syncing contacts. I have a Desire on Orange. I have a gmail account, and I use the htc mail app and connect to my gmail account using exchange. I sync my contacts to my gmail account using `google/sync contacts` from the sync page, and I sync my mail using `exchange activesync`. I do this because I can see/edit my contacts via the web gmail page (which is easier/faster than doing it on the phone), and because the mail app is better than the gmail app. But it seems that I have some contact information on my phone which is not visible via the gmail website. To pick one example, it's showing as a `linked contact` between 'exchange' and 'google'. Can I see my exchange contacts online? Where are they? I want them in one place, so I can back them up occasionally (I've already lost my contacts once as I set my phone up). It would seem to make sense, given that some contact info appears to be on exchange somewhere, to have them all there - then I can stop syncing with 'google' on my phone altogether, but I have to be able to see/edit/back them up first.
I've tried googling for this, but all I see is Googles own pages for other platforms, non-free apps to do exchange etc etc.
Click to expand...
Click to collapse
I have the same issues too
Well i don't use exchange, but i can say how i use my gmail sync:
I use Sync/google account on the definitions menu to sync my google calendar, contacts and mail.
This allows me to use mail on gmail app (not htc mail app), calendar on android calendar (i can use htc calendar widgets) and manage online contacts.
Since i previously added my "phone" contacts to phone memory and to a group on google contacts, they have linked to each other and i can mantain an online and local copy of them (this is great to add a hi res picture to contact, since i add the picture to online and local and then choose local picture to be displayed).
I do know that some fields from online google contacts and local contacts are different, and i think this is as stupid as the picture not having quality on google contacts online, but i hope they would solve it in a near future.
I hope that from now on, since google is saying that the BIG changes on Android are done, they will spend some time dealing with the little details that can be very annoying...
Same issue here.
Sync of Contacts
Google-Contacts -> Desire: works
Desire -> Google-Contacts: dosent work
If i try to add or change a birthday on the phone it does not arrive theo google-contacts account. The other way works. Biggest issue on this fine phone.
Hexxer said:
Same issue here.
Sync of Contacts
Google-Contacts -> Desire: works
Desire -> Google-Contacts: dosent work
If i try to add or change a birthday on the phone it does not arrive theo google-contacts account. The other way works. Biggest issue on this fine phone.
Click to expand...
Click to collapse
Hi, that issues are from Android and Gmail and not from the Desire.
You should add birthday dates to Google contacts or else the synchronization wont work well, but i do agree these are major stuffs that really annoy me!
There could be an interesseting thing.
I have Software-Version 1.15.XXXX (T-Mobile, rooted Phone) and i found an O2 User with 1.20.XXX - he said it works at his phone.
Hexxer said:
There could be an interesseting thing.
I have Software-Version 1.15.XXXX (T-Mobile, rooted Phone) and i found an O2 User with 1.20.XXX - he said it works at his phone.
Click to expand...
Click to collapse
Uau! How can he have an 1.20.xxx? I have unlocked Desire also with 1.15.XXX and no updates for me!
Well I now have 1.21.405.2 updated from ota.

People / Contact list issues, Facebook for HTC Sense issue

I have really, really annoying problem, or two in fact, but they're probably related, in the People / contact app.
It doesn't remember all my settings.
For unknown reasons, it forgets my settings on many contacts, but not all.
If I open one contact, and change it to show it's name as the one reported from Facebook, it's fine for a while, but then without any warning, it just changes back to what's stored straight on the Phone.
No matter how many times I try setting it back to showing it as the one reported by Facebook as it's name, it just reverts back sooner or later (within couple minutes, though)
It never forgets the sync/link with Facebook though, the updates the statuses fine, the photos appear normally etc
And then the other, I originally had just Phone contacts enable, but I decided to save myself some time and just use Facebook contacts as addition, instead of manually entering them first to my phone and then linking.
So, I opened up People, clicked menu > view, and ticked "Only contacts with phone number" and "Facebook" in addition to already ticked Phone, and then Done.
Boom, the facebook contacts who have their phonenumber there are listed!
But just like with the issue above, couple minutes, and they're gone.
If I go back to People > Menu > View, the Only people with phone numbers and Phone are still ticked, but Facebook isn't.
And yes, I do have all the sync options enabled in Accounts & Sync settings for Facebook for HTC Sense (and even though I've added the "just" Facebook, too, it doesn't appear in the accounts list separately)
--
Then another, probably not related issue.
In people, if I go to Facebook directory, it only shows 205 contacts total, while in reality it should show 207 contacts.
I know for a fact that at least one of the missing contacts used to be there, and still is on my "normal facebook"
I had somehow gotten 2 contacts mixed into 1, with 2 numbers, 2 facebook links etc, after trashing that and re-creating the 2 as separate contacts, only one of them could be found from Facebook directory, while the other couldn't.
I've tried uninstalling Facebook updates (it doesn't allow uninstalling the whole thing), removing all the data & cache files etc, same for Facebook for HTC Sense, and even removed the account(s) alltogether from my phone, with no luck.
After re-creating the account, getting all the updates etc, it still doesn't show the 2 missing contacts (which of at least 1 was definately there in the beginning)
--
Any suggestions how to fix these issues?
Is there any other way than removing all possible backups from SD and doing "hard reset" on the phone?
try running the friend stream app, friends tab, menu, options, update
I did a hard reset of the phone tonight, and even after that, I'm missing 2 contacts from the facebook list
Now I also know which 2 are now missing, and I know that one of them wasn't missing just before hard reset, and that his contact information (which I backed up on my comp) has the HTC-made link for Facebook in it, but it's not showing up on the phone, probably due the fact that the phone thinks such facebook profile ID isn't my friend.
After the reset, the phone seems to remember the other settings, though.
Hey I've got the exactly same issue with one of my Facebook friend's not being recognised as a friend. I have her on my normal Facebook, but not via the phone so can't select her to add and sync profile Joe details. It is so annoying. I've tried everything apart from hard reset, but no joy.
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Sent via the XDA Tapatalk App
mobobat said:
Hey I've got the exactly same issue with one of my Facebook friend's not being recognised as a friend. I have her on my normal Facebook, but not via the phone so can't select her to add and sync profile Joe details. It is so annoying. I've tried everything apart from hard reset, but no joy.
-------------------------------------
Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
Well, via hard reset I apparently got one friend that was missing back, lost another and one that was missing is still missing
edit:
Scratch that, it doesn't remember the settings anymore, don't know why, now it resets to showing only contacts with phone numbers, exchange and phone. It clears Facebook tick by itself, and adds exchange tick by itself.
bump for solution?
I have the same issue. I can actually see the contact in the facebook app. However, it is not there when I try to link my people contact with the facebook contact. It simply isn't displayed...! Annoying!!
Ha! Actually I have similar problem as you but it happened with Gmail contact and Exchange contact.
I prefer the contact to display my Exchange contact name, since it's a real name I input, then link the person with Gmail contact. However, after sync with Gmail contact, the Desire contact always forget my setting and display people by Gmail name.
It seems the Desire contact has a rule that favor Gmail name >Exchange name>Facebook name
The only way for me to resolve this is once all Gmail contact are sync, I disabled Gmail contact sync. (Gmail sync for mail is okay to keep) without Gmail contact sync, no more name setting lost issue.
Hope this helps!
Sent from my HTC Desire using XDA App
Have the same problem, htc facebook shows 4 friend less than facebook web... and something curious, when i enter flickr app and the missing contacts are here!
Using DJ droid, wiped lots of times losed friends keep losed, but only in htc contacts, flickr app show all
I am pretty sure that it is your friends' Facebook settings that are blocking them from appearing in the HTC Sense contact list. My wife just disappeared a few weeks ago, and she confirmed that she had recently updated her Facebook profile to block 3rd party apps from accessing her contact information. This makes sense, as she was there one day, and disappeared the next. My guess is that this will start to happen more and more as people begin to lock down their Facebook accounts for security reasons.
Finally i knew how to solve this...
Actually WE knew it, me and my wife went crazy because suddenly out of no where she is no longer appearing in my HTC Desire (facebook for HTC sense) contacts!
I did everything you can think of even complete RESET for my phone!
But REJOICE Android HTC users, IT IS NOT YOUR FAULT.... or better say, it is NOT HTC's fault, it is because of the Privacy Settings of that friend in his/her facebook account.
He/She has activated the (Turn Off All Platform Apps) under Privacy Settings -> Apps and Websites -> Apps You Use !!!
Once the user changes their settings and you Sync, they will appear back again, but you have to re-link them.
Many thanks for this information.
This setting has take some hourse of try and error to solve the problem on my device.

Problem with Google contacts

Last night i decided to sort out my google contacts because the ones in the phone were well sorted but the ones in my gmail account weren't. So I exported the contacts to the SD card then i transfered them to my PC and replaced the ones on GMail with them. I made some changes and on GMail and then exported the new contacts to the PC then SD card and then deleted and replaced the ones on the phone. Now both the phone and the Gmail account have the same info on them. After awhile i made a few minor changes to the contacts on Gmail and since then it won't sync with my phone contacs anymore.
In theory i could retry the above process but that would be a temporary fix until i need to change or add something on either the Gmail account or the phone. What can i do to make google contacts sync to my phone? (BTW, I have a stock HTC Desire 2.2 Froyo with the latest OTA update and i'm running Windows 7 on my PC)
Were your Gmail contacts syncing with the phone previously? The default behavior is for changes you make in the browser to appear on the phone right away. This can be toggled on/off by going to Menu/Settings/Accounts and sync and touching "Auto-sync". Check that first, and "Background data" above it are both checked. You will see your active accounts below those two things under "Manage Accounts". If the two boxes above are checked and your Gmail account is listed below, then I'm out of ideas.
I have the same problem - but it seems that I have misunderstud the greatnes of google contacts???
Because it works for me to sync my Desire with the changes I make in my google contacts ON MY COMPUTER - however (and this is what I thought was the cool bit with google contacts...) I cannot sync my contacts on my gmail (on the computer) with my Desire when I ex create a new contact ON MY DESIRE...
Any solutions, missing settings...???
Push contact info from phone to Google
foxhunter123,
When I go to save a new contact on my phone, I usually start at the call history. Let's assume you dialed a new number for someone and now you want to save that number you just called as a new contact.
Touch the plus sign next to the number in your call history. You should get prompt to "Save to People" with options to create a new contact or save to an existing one.
Choose the option you want, then the next window asks you what type of contact. Google, SIM, or Phone. Choose Google and then input whatever other info you want, like their name, etc. Note that if you sync the phone with more than one Google account, they will all appear here, and you need to pick the right one.
Once you save it, it should sync that info to your Google contacts you see on your computer. In other words, the phone will push the new contact info to Google, instead of the other way around.
There are probably several different ways of doing this, but this way works just fine for me. I have an unrooted Desire running the latest stock ROM with all the updates current. If you try this and it does not work, you might be better off rooting and trying out a different ROM, or trying a factory reset.
Double check your settings I mention in the second post, and try the above steps. Good luck and post here again if you are not successful.
Hello
And thank you very very much for trying to help me!
I just cannot get it to work... :-(
I have just exported my contacts from my gmail on my computer using the vcard format (the only format I can find on my Desire when importing?) and then I deleted all my contacts on my Desire and then imported the vcard file so that both the gmailcontacts on my computer gmail and the desire is identical.
But I just cannot get new contacts to apear in my pc-gmail when I add them on the Desire!!!
When I go to settings, acounts and syncronization, everything is tjecked and when I press my google acount it's also tjecked in all 3 options.
However - and this is perhaps the problem... - the date of my syncronizecantacts is wrong - it says 21/112010 but both gmail and calender has the current date...
Is there something that can block the sync of contacts?
I have previosly used HTC sync but that was when I tried to sync my contacts to my pc's outlook and since I'm now 100 % google I don't use it anymore...
I really hope you (or somebody else) can help me... ;-)
Oh and Happy New Year
My google contact sync stopped working a few weeks ago. The last time this happened it was down to a facebook issue. However this time I ignored the problem and use MyPhoneExplorer (free) to sync contacts between Android and PC.
Well I'm out of ideas. At this point, you should try doing a factory reset to see if that fixes it. If not, root and try a different ROM. If the phone is still under warranty you could also try returning or exchanging it.
Well... I took the big step and made a factory reset and now everything just works perfect!
And I now can see why the android system is so great!
A thing to remark though is, that it's a know issue that you have to have a google acount BEFORE you start up the Desire the first time, but I think that it's also safe to say that you also have to have your contacts stored as google contacts before you start up the Desire for the first time!(?)
I also thought that I had to import my contacts to my Desire wich isn't the case since they now come automatically from my Gmail (Googlecontacts on my pc/the internet) to my Desire... ;-)
Another very huge advantage with doing the above is that after installing all of my programs again I have still 50 MB free where there previously only was 26 MB left...???
My biggest problem now is that I have to start all over in Angry Birds and seasons... Or is there a way to restore my levels completed in the games?
Foxhunter123 said:
Another very huge advantage with doing the above is that after installing all of my programs again I have still 50 MB free where there previously only was 26 MB left...???
Click to expand...
Click to collapse
That sounds like the Contacts memory leak problem.
See:
http://androidforums.com/htc-desire/127440-internal-memory-again.html
Next time, before doing a factory reset, try clearing data for both Contacts and Contacts Storage from the Application Manager. The Google sync should kick in shortly after and put everything back on your phone from your Google account.

[Q] Contacts - Exchange, Windows live, Facebook and Linkedin

I don't have a Windows phone, yet, but I am trying to prepere my contact lists for my new phone.
This is how I started:
I have an private exchange account with about 200 contacts.
I have made my exchange account a Windows Live, because i use mye exchange account with MSN Messenger (about 80 of 200 contacts)
In Windows Live, I have connected Facebook and Linkedin to sync contacts from this services.
How will this exampel contact look on Windows Phone ?
Exchange: Don Johnsen, [email protected], company phone: 1122334455
Windows Live: Don Johnsen, [email protected]
Facebook: Don Johnsen, [email protected], privat phone: 5544332211, Works for Company1, Private adresse: Privatelane 123
Linkedin: Don Johnsen, [email protected], Works for Company1, Company1 adresse, Company fax nr: 55555555
How will the calender look on Windows Phone ?
Will I get facebook events in the calender ?
You don't get Facebook events in the calendar by default. I don't know if there's a way to get them to show there.
Your LinkedIn contact info will show as Live. You can link multiple sources to one contact card, it works fairly well.
Thanks.
Someone with an example of a contactcard with multiple contact info ?
What profile pictures will it use, or can I change from facebook, Linkedin or MSN ?
Will I be able to choose mailadress to send to ?
By default it uses the picture from Facebook, but you can change that and use a photo from a different contact source or from your phone.
Yes, you can choose email addresses.
It's difficult to show a contact card because there's no way to make a screenshot. There are pictures on the internet, a quick Google search will help you.
basically what happens is that you can "link" contact cards together, so that way you can see all the different information from the different places in 1 card. the disadvantage is that you will get double ups (so if you had the same email address for the person across 3 places, you'd see it 3 times in their contact card with it saying where each came from).
as for editting details, i'm not sure but from what i'm aware, you edit for 1 type. so for example, you had 1 contact with 3 different locations for data (your exchange, windows live, facebook), you cannot edit facebook of course, so what would happen is you would be given the option to edit which one you want (your exchange or windows live). so if you wanted the data to sync, you would have to edit twice, one for your windows live and one for your exchange. somewhat sucks, but that's the way it works. there might be third party applications (desktop) that can sync exchange with windows live regularly so you don't have to worry, but i'm not familiar enough with it.
I am having an issue with syncing new contacts. I connected LinkedIn to my Windows Live account. It updated some of my contacts that I already had and added others that were only in LinkedIn and not in the Live account.
They are showing up correctly in my Live account but the new contacts and updated info that LinkedIn merged are not syncing/showing on my phone.
Any ideas how to fix this?
I have several question regarding contacts, cause it seems little bit chaotic.
1. I set up my Live account, connected it with my gmail, facebook, linked in etc. and then syncd with phone - zero contacts in my phone. SO I realized, that you can sync live with gmail, but it will not import phone contacts... and if you set gmail account on your phone (not in live) it will download the contacts from the account, but will not sync them with live. It sucks. You can import contacts in live from gmail directly in browser (there is an import gmail option). Buit anyway, it sucks, because I thought, that my live account will be able to sync different contacts so they will be updated all the time - I will change something in gmail and it will be updated in WP7, I will change WP7 and it will sync with gmail. NO WAY THIS IS HAPPENING. SAD.
2. LinkedIn - my LinkedIn contacts are showing OK in Live.com, with pictures etc. But, they are not showing with pictures on the phone and they are not even showing all information from linkedin. Is there a way how to change it (I want pictures from these contacts to some of my phone conracts after i link them?
3. Facebook - I thought, that when I connect facebook in live.com, that it will be connected automatically in the phone as well. It isnt. It does show updates in people hub, but it will not show contacts in contact list, if you want them to show, again, you will have to add facebook account to your phone. BUt these will not be synced with your live, so when you link facebook contact with linked in conbtact and gmail contact and then you hard reset the phone and sync it with live, you will not have ONE contact, you will have three different unlinked contacts, becuase link is done just in phone. WHICH SUCKS.
4. Oh, and I just realized, that when I imported my contacts from gmail to live and then synced them to WP7, the contacts on my phone do not show phone numbers! My live contacts show the phone numbers, but they are not synced to the phone! WTF? Aarrrgh... So I will have to sync my gmail contacts with numbers with my phone as a separate account to be able to call those contacts...
Any advices how to avoiud these problems, or am i wrong?
chumaj001 said:
I have several question regarding contacts, cause it seems little bit chaotic.
1. I set up my Live account, connected it with my gmail, facebook, linked in etc. and then syncd with phone - zero contacts in my phone. SO I realized, that you can sync live with gmail, but it will not import phone contacts... and if you set gmail account on your phone (not in live) it will download the contacts from the account, but will not sync them with live. It sucks. You can import contacts in live from gmail directly in browser (there is an import gmail option). Buit anyway, it sucks, because I thought, that my live account will be able to sync different contacts so they will be updated all the time - I will change something in gmail and it will be updated in WP7, I will change WP7 and it will sync with gmail. NO WAY THIS IS HAPPENING. SAD.
2. LinkedIn - my LinkedIn contacts are showing OK in Live.com, with pictures etc. But, they are not showing with pictures on the phone and they are not even showing all information from linkedin. Is there a way how to change it (I want pictures from these contacts to some of my phone conracts after i link them?
3. Facebook - I thought, that when I connect facebook in live.com, that it will be connected automatically in the phone as well. It isnt. It does show updates in people hub, but it will not show contacts in contact list, if you want them to show, again, you will have to add facebook account to your phone. BUt these will not be synced with your live, so when you link facebook contact with linked in conbtact and gmail contact and then you hard reset the phone and sync it with live, you will not have ONE contact, you will have three different unlinked contacts, becuase link is done just in phone. WHICH SUCKS.
Any advices how to avoiud these problems, or am i wrong?
Click to expand...
Click to collapse
My problem is the same as your number 2 problem. If anyone knows how to sync all the data it would be greatly appreciated.
I tried to google it and realized, that I am not the only one in the world with the same problem. There are lot of people with that problem and it seems, that it may appear during time, first everything is synced right from live, and then it stops working, phone numbers and pictures dissapear etc. Also, there is no answer to that problem from MS.
So, I tried following:
1. Deleted all my contacts from live
2. Diconected all the social networks in live.
3. Synced my phone with live, so there were no contacts on my phone as well
4. Deleted all account on my phone (facebook)
5. Restarted the phone
5. Imported contacts from gmail to live again
6. Connected live with facebook and linkedin again
7. Synced my phone with live
At first, it seemed to work, my gmail contacts appeared with numbers again.
There were no pictures at gmail contatcs that should have them (even that during my first sync, they were imported)
And the worst thing is, that when I started syncing my liveID to my phone it went to same weird loop. I have 350 contacts in live, but the syncing doesnt seem to stop, right now it says it is syncing contact 10000 (!) and continues to sync (also reported by many other users on MS answers forum).
So, the whole thing seems to be totally screwed.
Any advices?
I wonder if a hard reset then resyncing with my Live account would work. I'm not sure if since I added the LinkedIn relationship after the initial transfer that is the problem.
So, I hardreseted and the problem remains. It is probably caused by some incompatible data from gmail (i gues it could be HTC Sense notes about my facebook links on android). Most bizzare thing is, that it doesnt happen when you sync the same contacts directly with gmail. Hotmail is definitelly ****ed up and nobody at support is trying to solve this. There is couple of really desperate guys at MS forums.
chumaj001 said:
I have several question regarding contacts, cause it seems little bit chaotic.
1. I set up my Live account, connected it with my gmail, facebook, linked in etc. and then syncd with phone - zero contacts in my phone. SO I realized, that you can sync live with gmail, but it will not import phone contacts... and if you set gmail account on your phone (not in live) it will download the contacts from the account, but will not sync them with live. It sucks. You can import contacts in live from gmail directly in browser (there is an import gmail option). Buit anyway, it sucks, because I thought, that my live account will be able to sync different contacts so they will be updated all the time - I will change something in gmail and it will be updated in WP7, I will change WP7 and it will sync with gmail. NO WAY THIS IS HAPPENING. SAD.
2. LinkedIn - my LinkedIn contacts are showing OK in Live.com, with pictures etc. But, they are not showing with pictures on the phone and they are not even showing all information from linkedin. Is there a way how to change it (I want pictures from these contacts to some of my phone conracts after i link them?
3. Facebook - I thought, that when I connect facebook in live.com, that it will be connected automatically in the phone as well. It isnt. It does show updates in people hub, but it will not show contacts in contact list, if you want them to show, again, you will have to add facebook account to your phone. BUt these will not be synced with your live, so when you link facebook contact with linked in conbtact and gmail contact and then you hard reset the phone and sync it with live, you will not have ONE contact, you will have three different unlinked contacts, becuase link is done just in phone. WHICH SUCKS.
4. Oh, and I just realized, that when I imported my contacts from gmail to live and then synced them to WP7, the contacts on my phone do not show phone numbers! My live contacts show the phone numbers, but they are not synced to the phone! WTF? Aarrrgh... So I will have to sync my gmail contacts with numbers with my phone as a separate account to be able to call those contacts...
Any advices how to avoid these problems, or am i wrong?
Click to expand...
Click to collapse
All I did was to setup my Contacts in Windows Live uploading them from Outlook in the first place. Then I cleaned them up and finally I added my Facebook account.
The phone automatically matched more then half of my contacts and linked their accounts. I needed to manually link some of them because of accents in their names, but that was not a problem.
i think i may hit some these problem when i install windows phone 7 (currently running android). im looking at sorting out my calenders and contacts and need some advice. here is my setup:
i have 7 email accounts i want to sync with my phone:
2x windows live (1 main one and 1 work one)
2x google mail (1 main one and 2 work ones)
1x yahoo 1
1x ISP (virgin media)
1x work
currently i use outlook 2010 to send/recieve mail from all of them, and manage my contacts that i use. the contacts are managed as follows:
main gmail: phonebook contacts (i.e. everyone i have a phone number for)
work gmail: no contacts
yahoo: online addressbook with outdated contacts (not managed through outlook)
ISP: no contacts
work: no contacts
work windows live: work contacts (email only)
main windows live: a mix of everything, some outdated contacts
on top of this, my facebook and linked in accounts are linked to my main windows live account.
for calenders, i currently run 2, 1 from outlook, and 1 from windows live. the outlook calender is automatically synced with the main gmail calender through the google calender sync app on the pc.
my questions are:
1. what is the best account to have the 'phonebook' contacts in
2. does windows phone 7 merge all addressbooks into 1 big address book
3. if i wanted to kep my contacts/calenders synced between all my email accounts and my wp7 device, how could i go about this?
4. if i had the same address book in each mail account, would i end up with multiple contacts/multiple details in my address book on my phone?
the reason i have so many email addresses is a do freelance work on the side of my studying, and i have a seperate email account for each client i do work for. i also use things like yahoo groups and the google services.
i suppose an additional question would be:
5. can i merge all the email account into 1 account, and seperate the emails into groups (this would need to be done on the pc and on the phone). this would probably cut down my email accounts 4!
^^^
1) You can use your personal Windows Live account as the default. It works great for having your main contacts (phonebook) and calendar synced.
2) No, you get one separate Tile for each account so you can pin it to the start screen and see the number of unread emails per account.
3) I would try to cut them down to two at the most. One for Windows Live and one for Gmail. Having too many would be a PITA and bothersome to keep tabs on.
4) The phone will automatically match contacts and their details from different account. If you find that some are not linked, you can always do it manually. This feature works great, either automatically or manual adding.
5) You can configure you main Windows Live account to retrieve mails from other account and have them separated by folders. You can even send mail using those accounts.
You can also have your two WL account merged and have one Gmail account retrieve mail from the other and keep. This way, you will end up with just two separate account, one for WL and one for Gmail.
Hope this helps.
ajua said:
^^^
1) You can use your personal Windows Live account as the default. It works great for having your main contacts (phonebook) and calendar synced.
2) No, you get one separate Tile for each account so you can pin it to the start screen and see the number of unread emails per account.
3) I would try to cut them down to two at the most. One for Windows Live and one for Gmail. Having too many would be a PITA and bothersome to keep tabs on.
4) The phone will automatically match contacts and their details from different account. If you find that some are not linked, you can always do it manually. This feature works great, either automatically or manual adding.
5) You can configure you main Windows Live account to retrieve mails from other account and have them separated by folders. You can even send mail using those accounts.
You can also have your two WL account merged and have one Gmail account retrieve mail from the other and keep. This way, you will end up with just two separate account, one for WL and one for Gmail.
Hope this helps.
Click to expand...
Click to collapse
i think it does. i suppose one of my other concerns is that i dont want all of my windows live contacts in my phonebook, as they are email only. is there a way of only listing contacts with phone numbers? i think what i am going to do it set up mail forwarding, and then have the mail sorted into folders in my windows live account. i have aquired a lot of contacts over the years and im sure i dont need/use about 75% of them any more!

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