Develop Bugs

Mail versus GMail

I want to try using the Mail app instead of the GMail one, but is it actually possible to disable the GMail app without losing all the other functionality you get from logging into your Google account? - there seems to be a unified log in used by GMaps as well, for example. And when I try to remove the account in settings, it says I have to do a factory reset, this seems bonkers to me.

I couldn't manage to get my Google Mail account to sign into the Mail app...

patp said:
I want to try using the Mail app instead of the GMail one, but is it actually possible to disable the GMail app without losing all the other functionality you get from logging into your Google account? - there seems to be a unified log in used by GMaps as well, for example. And when I try to remove the account in settings, it says I have to do a factory reset, this seems bonkers to me.
Click to expand...
Click to collapse
Turn off sync for Gmail under Settings->Accounts & sync.
You might also want to switch of notifications in the Gmail app too.
Regards,
Dave

Will the phone sync google mail contacts via imap on the mail app or do I need to stick to the gmail app for that?

foxmeister said:
Turn off sync for Gmail under Settings->Accounts & sync.
You might also want to switch of notifications in the Gmail app too.
Click to expand...
Click to collapse
I think you must have a different version from mine. I have
Settings - Accounts& Sync
Background Data (tickbox)
AutoSync (tickbox)
Manage Accounts
Google
Stocks
Weather
If I tick Google I get a new screen:
Sync calendar
Sync contacts
Sync Google Mail
Sync Picassa Web Albums
(These all just trigger a sync)
At the bottom there are 2 buttons, Sync Now and Remove Account.
If I try remove account a box pops up warning that it will delete all the data, I say OK, then another box that says it can't do it, I have to factory reset because it is required by some applications.

I have been using the Google Mail app since I've had my phone, but today came across a problem - I could not copy & paste a tracking # from an email. I then quickly set up my gmail in the Mail app, & was able to perform this action very easily.
So my question is: has anyone used both apps extensively, & could they give me a quick "pro's & cons"?

thebosh said:
So my question is: has anyone used both apps extensively, & could they give me a quick "pro's & cons"?
Click to expand...
Click to collapse
Here you go someone has already done that:
http://forum.xda-developers.com/showpost.php?p=6175293&postcount=43
The only thing that really annoys me is the fact that your Mail widget does not update the list of emails unless you open the Mail application.
Even if you already updated the email list in your GMail appl.
For example: I receive an email. I get a notification in the notification bar. I open it and it takes me to the Gmail appl (by default). I check my emails, read them, exit the application.
However, my HTCMail Widget (sitting on the desktop) does not show any updates. I have to open the HTCMail manually, sync (again!) and only then can I see the updated list.
Aaaargh!

I've been tempted to move to using the mail application over the gmail one as well.
I think ill setup the mail application with my other gmail account then compare the 2

I much prefer the gmail app. I think its quicker and easier to reply, and it syncs straight away unlike the mail app.
Only downside is the lack of widget, but with the number of apps I have on my homescreens, this isn't an issue.

I always feel it's worth mentioning k9mail at this point, if only because it supports IMAP IDLE.

Facebook contact pic updating

I can't seem to get facebook contact pictures to update in the people/contacts app. The facebook pictures populated in contacts when first setup, but loads of my contacts have updated their facebook profile pics since and they just won't update on my Desire no matter what I do. I've sync'd, removed facebook, relinked contacts etc no joy. Anyone know how to make this update?

waterworth said:
I can't seem to get facebook contact pictures to update in the people/contacts app. The facebook pictures populated in contacts when first setup, but loads of my contacts have updated their facebook profile pics since and they just won't update on my Desire no matter what I do. I've sync'd, removed facebook, relinked contacts etc no joy. Anyone know how to make this update?
Click to expand...
Click to collapse
I am having the same problem. Anyone able to help?

Same here only way I can update is deleting the sync and re syncing.
Sent from my HTC Desire using XDA App

This is well documented on here guys as something that needs fixing. The only way to get the pics updated is to remove your facebook account and then re-add it.
Various people I beleive have aready emailed HTC (including myself) about this problem.

I have the exact same issue though about 2 weeks ago I noticed one of my contacts pictures had updated on my phone without me doing anything but it was only the 1 from what I can see and don't know what makes that one different from the rest
Sent from my HTC Desire using XDA App

I tried it and removed the FB account and also the FB app but after adding them back it won't load any FB contacts at all!!
The app works fine and the account show like it syncs but in contacts when i choose which ones to show it just says: facebook (0)
What gives?

[Q] Facebook contacts added to phone

Hi,
I've got an issue, not a massive one but it bugs me nonetheless.
Currently, when I tap the Phone button from the home screen it brings up a list which shows my recent call list, if I scroll down I get a long list of all my contacts. The thing I find annoying is that the long list includes all of my Facebook "friends" that have a telephone number listed.
What I would like is for this list to only contain my contacts (copied over from my SIM), and for the ones that are linked to a Facebook account, to have their status etc updated. I do not want my random Facebook "friends" to be in the list.
The most recent thing I've done to try and solve this issue is to go into the Facebook app on the phone and change the 'Sync Contacts' settings (Menu-> Settings) to 'Don't sync'. I then went into (phone) Settings-> Applications-> Manage Applications-> All (tab)-> Contacts storage-> Clear Data. I then copied my contacts back over from the SIM. (I've also tried the 'Sync with existing contacts' option as well)
All was well for a while, my contacts linked up again and I got facebook details for my contacts when calling them. However I noticed to my annoyance that my Phone list now contains my facebook contacts again!
I notice under Settings->Accounts and Sync I have two (removable) Facebook accounts, one is Facebook, the other is Facebook for HTC Sense. Does anyone know if it would help to remove either of these accounts?
Can anyone help me find a way to solve this issue (preferably without extra software or going through the People menu)?
Any help would be appreciated,
Thanks,
Grim.

I just fixed this myself.
I think it's something to do with how HTC Facebook interacts with official Facebook. If I turned of syncing on both (but left contact sync disabled in both) I'd still get contacts in Phone (and also in suggestions in sms app). If I removed both, then added Facebook official only I'd still get them.
In the end, opening up Facebook on my PC and going into privacy then apps and disabling Facebook for HTC Sense seemed to solve it to me. I could then use the official Facebook app without getting all these contacts I'd never use.
I didn't care about getting contact pictures and stuff so I never tried letting official Facebook sync with existing contacts only, but it might work properly.
Hope this helps, completely unscientific but it seemed to for me!

jbrizz said:
I just fixed this myself.
I think it's something to do with how HTC Facebook interacts with official Facebook. If I turned of syncing on both (but left contact sync disabled in both) I'd still get contacts in Phone (and also in suggestions in sms app). If I removed both, then added Facebook official only I'd still get them.
In the end, opening up Facebook on my PC and going into privacy then apps and disabling Facebook for HTC Sense seemed to solve it to me. I could then use the official Facebook app without getting all these contacts I'd never use.
I didn't care about getting contact pictures and stuff so I never tried letting official Facebook sync with existing contacts only, but it might work properly.
Hope this helps, completely unscientific but it seemed to for me!
Click to expand...
Click to collapse
Hi JBrizz thanks for your reply.
I didn't think of logging into the facebook website to disable anything. I'll give that a try.
In the meantime I've fiddled about with the accounts in 'Accounts and Sync'. I've tried deleting both the Facebook and Facebook for HTC Sense accounts.
After deleting both I went into the Facebook app and signed in, which recreates the account in Accounts and Sync. I set the sync options in the app to not sync any contacts. I waited around for a while and no extra contacts (from Facebook) appeared in my Phone list.
I then went into the Facebook app and changed the sync settings to 'sync with existing contacts' - which I assumed should only sync the data for the people currently in my phone book? Anyway after a few minutes I checked an all of my Facebook friends were now in my Phone list AGAIN
I started from fresh again and tried a similar thing with the other Facebook for HTC Sense account - I had to recreate this in the Accounts and Sync settings screen.
Again after a few minutes all my Facebook friends where there on my Phone list
Maybe this functionality isn't available with this phone / app?
Anyone else have any ideas?

It is a google problem, not a HTC problem.
The HTC app is doing what it should be doing. If you go to the people app, click on your contact (far left) and then menu -> view you can see the facebook option is unchecked.
However the Phone dialer (google product) just syncs everything.
There is a issue no for this, 10618 @
code.google.com/p/android/issues/detail?id=10618&can=5&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars
(unfortunately I can't post links as I am a newbie!!)
Best thing to do is you guys reply and make this defect more and more noticeable.

I've posted on the google issue site, cheers for the link!

Twitter contact entries

Not sure if this is ROM related, OS related, App related or otherwise, but my twitter contacts are not syncing to the phone and people app.
I used to see twitter contacts with their own card in the people app that I could connect/join to their google/facebook etc entry and get them all available in one entry.
For full infos sake I'm using BugglessBeast 4.1.1, and have the latest twitter app installed but just want to get a consensus and see if how its working for everyone else.
A) Anyone know what I'm talking about?
B) Anyone used to see this and doesnt on Jelly bean?
C) Anyone know how to fix it if possible?
Thanks.

I noticed that in Accounts and Sync, where there used to be a box for contact sync, the only thing there is "sync twitter" was that always the case? anyone have an old twitter version i can test against?

Twitter contacts sync doesn't work.

Yeah, after looking around this afternoon, I realized that since it wasnt working, they simply took it out isntead of fixing it.
So now I'm wondering if theres an app out there that will sync my twitter contacts to the people app with statuses similar to how HAXSYNC does.
Thanks.

LG G4 Facebook contacts won't sync

Hello everyone,
My device is G4, LG-H815 variant and it's updated to Android 5.1, not rooted. My problem: there seems to be no way to import Facebook contacts to contacts list.
I have migrated all my settings and apps from my G3 using LG Backup successfully. The Facebook and Messenger apps work fine, show all my contacts, and are configured to sync contacts. I have also gone into Contacts settings and made sure Facebook sync is enabled. But no matter how long I wait (1 day), only my Gmail contacts show. There also seems to be no syncing option for Messenger.
Things I've tried to no avail:
- rebooting
- reinstalling Facebook and Messenger app and configuring them from a scratch
- restarting Contacts app
- unsyncing and syncing again
- removing my Facebook account and adding it again

searme9 said:
Hello everyone,
My device is G4, LG-H815 variant and it's updated to Android 5.1, not rooted. My problem: there seems to be no way to import Facebook contacts to contacts list.
I have migrated all my settings and apps from my G3 using LG Backup successfully. The Facebook and Messenger apps work fine, show all my contacts, and are configured to sync contacts. I have also gone into Contacts settings and made sure Facebook sync is enabled. But no matter how long I wait (1 day), only my Gmail contacts show. There also seems to be no syncing option for Messenger.
Things I've tried to no avail:
- rebooting
- reinstalling Facebook and Messenger app and configuring them from a scratch
- restarting Contacts app
- unsyncing and syncing again
- removing my Facebook account and adding it again
Click to expand...
Click to collapse
I always turned Facebook sync off, I never use it [emoji14], but I'll try to give you some suggestions.
1. have you tried setting Contact to display in contact app settings to All contacts?
2. is the contact sync in the Facebook app settings turned on for all contact?
that's as far as I know in android syncing. if it doesn't work, maybe the other could help you. sorry!

aquavalanche said:
1. have you tried setting Contact to display in contact app settings to All contacts?
Click to expand...
Click to collapse
Yes, of course.
aquavalanche said:
2. is the contact sync in the Facebook app settings turned on for all contact?
Click to expand...
Click to collapse
Naturally.

Same issue
Thank god I'm not the only one with this issue!! I thought I was going mad. I just got this phone & not used to LG phones.
Okay, so I haven't done as much as you, I have uninstalled/reinstalled fb and msngr though & still nothing. When I select to see only fb or msngr contacts it shows none, only myself.
I'm slowly losing hope to see a resolution as this is the first post I've seen with this issue!
I will keep checking this thread Thanks for posting

I have a similar problem but with Dragon Quest 8....the thing refuse to sync my save on the cloud....i remember that on a M8 i hasnt problems at all ;_;

Vikki690 said:
Thank god I'm not the only one with this issue!! I thought I was going mad. I just got this phone & not used to LG phones.
Click to expand...
Click to collapse
I feel just the same. I can confirm than syncing worked just fine on my LG G3. With G4, it looks just like the Contacts app doesn't see my Facebook account for some reason, regardless of the settings.

Same thing is happening to me... Any of you with this problem have a second phone? I have an s6 with no sync problems for work in addition to my g4. My only possible thought is some how that is affecting my lg...? Hopefully someone figures this out ASAP

Been talking to UK LG Mobile Support today, their advice is to enable syncing from Facebook app's settings. When told that this didn't work for me, they said they're not aware of anybody having this issue. So, has anybody solved this yet?
Alright, here's the reason behind the problem:
Apparently Facebook no longer supports syncing for Android devices. Just like that. As confirmed by Facebook itself under a link I can't post.

searme9 said:
Been talking to UK LG Mobile Support today, their advice is to enable syncing from Facebook app's settings. When told that this didn't work for me, they said they're not aware of anybody having this issue. So, has anybody solved this yet?
Alright, here's the reason behind the problem:
Apparently Facebook no longer supports syncing for Android devices. Just like that. As confirmed by Facebook itself under a link I can't post.
Click to expand...
Click to collapse
Hey there,
Poked around a bit more...not sure that is true. Seems like a lot of internet BS generated from frustrated people with the same problem we are having. There are no concrete facts from Facebook or Google that currently support that theory.
On another note, this problem started happening on my G4 about two weeks ago, at which time it was synced to my facebook contacts prior...so, it may be possible a software update was pushed and this functionality was not carried over?
My current workaround (i'm not giving up on this, don't worry)...buy/borrow an older android device from a friend or off CL, sync your facebook, manually program the names of the contacts you need from facebook sync on that phone to your G4...I already tried exporting the CSV from my work phone to my G4 with no luck of carrying over my facebook contacts.
Cole

Facebook changed the api download most of the photo sync apps from the appstore they do nothing now
Sent from my LG-H815 using Tapatalk

I spent three awesome hours last night pretending like it was 2002 and manually copying numbers from my work phone to my new phone since it is still sync'd with facebook...at least now they are permanently in my google account

Had the same issue. I uninstalled the FB updates to factory. Re-syncedb and set Facebook to manual updates.

Hi!
I know this post is relatively old, but I recently purchased the LG G4 Vigor. While at the Kiosk of my service provider, they transferred all my contacts for me. Bad idea!!! I spent the last two days trying to figure out why my Facebook contacts would not transfer. Furthermore, all the addresses were not transferred at all. So, I worked hard to find the problem. I simply had to Reset Factory data! . For some reason, when they transferred my contacts, it was interrupting the Facebook contacts from transferring. Before doing so, make sure you save all info on your SD card. I took out my SD card, for good safety measure. After the Reset, do not install the SD card right away. Open Facebook and go through login etc., then in your phone contacts settings, accounts & sync, add Facebook, then go to "contacts to display", click all contacts. Check your contacts folder to be sure. Do this before transferring your data from your SD card. Unfortunately, you will have to go through and delete those contacts, from FB, you don't want. At least they are all there, with picture and info! Hope this helps!!!