I've had to exchange my Smartwatch 3 (which I like btw) 3 times... I keep getting a problem with the screen where it has square, or rectangular grey and blue solid patches appearing now and again. I changed the watch face choice, reset, restarted etc. but the problem keeps occurring - any ideas? Thanks...
MarkSonySmartWatch3 said:
I've had to exchange my Smartwatch 3 (which I like btw) 3 times... I keep getting a problem with the screen where it has square, or rectangular grey and blue solid patches appearing now and again. I changed the watch face choice, reset, restarted etc. but the problem keeps occurring - any ideas? Thanks...
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This is Smartwatch 2 Q&A forum...
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Hello,
The screen of my moto 360 goes randomly off and vibrates at that moment, just like when you dim the screen with your hand., but now I'm using it. It's very frustrating because I can't even open an app normally or the screen goed of and I need to start over again. Does anyone know how to fix this?
Having same issues with mine.
Really strange and really annoying. Its like when u cover it with palm. It vibrates and screen goes off but ur in the middle of trying to do something. Anyone else having this problem?
Glad I'm not the only one having this issue, just got my Moto 360 today. I'll be in the Settings or other parts of the watch and it will just randomly turn off. It is really frustrating to deal with.
I have the same issue. I have pretty hairy arms so I wonder if the hairs are somehow triggering the capacitive touch screen.
you guys try to do a reset on the watch yet?? not just a reboot..
Any updates on this? I'm having the same issue
Any updates? I have the same issue I think it happend after udate to 5.0.2 but I'm not sure.
I'm also having the same problem. I picked up a new Moto 360 during the BBY sale rush of the last couple of days. At first it was buggy but the screen seemed to stay on while working with it. Then it had a system update, and since then most bug issues (like the faces not updating with the companion app changes) went away, however from that point the screen constantly shuts off, usually with a little buzz, while I'm interacting with the watch.
For instance, regarding the sensor used to turn off the watch if you palm it. I thought maybe that was it, so I was looking for a way to turn that off. I went into settings, and spend about 10 times of the screen shutting off before I could get to "accessibility settings" just to see if that might be there.
This problem occurs whether I'm wearing the watch or not (trying to eliminate arm hair or similar), and has occurred after a factory reset and re-pair with my phone (Note 4). Ambient sensor settings don't help, because all that does is make the screen go dark instead of off, but it still reverts back to the clock no matter what I was doing.
Any ideas? Any way to turn off a sensor perhaps, maybe in a custom ROM? Since this seems to be associated with an update near as I can tell, I wonder if a fix is coming from Moto or if it's too rare of an issue to be on their radar.
As an update, I replaced the watch with a new one, and this new watch is perfect. It started on outdated software which I left on for a bit to make sure it didn't show the problem, then I updated. Still no issues. I think there is a chance the problem is software regardless, but either way it must be a small portion of watches and isn't necessarily tied to any particular outside software influence (phone model or android version, or installed apps as NONE of those things changed). My advice to people reading this thread is to exchange the watch or get an RMA if possible.
Same Issue
Hi All,
I have the same issue. Sent it back for repair so let's see...
Same issue here as well
My nexus 5 was recently updated and my moto 360 is barely usable. I would sometimes miss notifications before this update but recently it's been a lot worse. Sometimes the watch face disappears completely and it's just a blank screen. I'm also getting errors saying that fit needs android wear to update.
I've tried doing a factory reset as well with no luck
isamu982 said:
My nexus 5 was recently updated and my moto 360 is barely usable. I would sometimes miss notifications before this update but recently it's been a lot worse. Sometimes the watch face disappears completely and it's just a blank screen. I'm also getting errors saying that fit needs android wear to update.
I've tried doing a factory reset as well with no luck
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uninstall the wear app then reinstall it
I've noticed that after the update some notifications doesn't wake up the watch or make it vibrate, when you use the "try notifications" from the Android wear app just 4 of them wake up the watch, i hope that with the next update al notifications are shown in the watch .
This may sound stupid but it worked for me. I was only getting some notifications too. Tried setting new watch faces and syncing from my phone but nothing fixed it. This is what fixed it for me. I changed the watch face from the watch itself, and then hit the little settings gear on the watch face, edited something, and then selected the face. All notifications worked after that.
Hi,
I've noticed that, when I have "display always on" enabled with time showing on display, if I receive notification, whole display flashes white for 1 ms and then it shows notification icon etc.
I can reproduce the issue every 2nd time if I put the phone in my pocket and take it out. You don't need to press any button.
Anyone else having the same issue?
Yes, I have the same issue but I find mine does this more commonly than the specific method you mention. I've noticed it when I turn on the display or sometimes when switching between apps. I've talked to Google and they are processing a return for me. I had a Pixel 2 that I returned twice due to random reboots - now this Pixel 2 XL shows flashing and I'm seeing some random reboots too!
Man, I'm just getting tired of these issues!
Hi and thanks for replying. I, somehow, totally missed your response.
I did also talk to Google Support and new pixel 2 xl is on its way. I really really hope I wont get the same issues again :S
So I've gotten Redmi Note 8t half a month ago or so.. and about the time I updated to MIUI 11 I've started experiencing this weird bug.. Any app or screen or page or icons from the home screen or buttons from apps that remain turned on for some time (literally anything longer than 15 seconds) kind of stay "etched" on my screen for some time (relatively equivalent to the time the relevant app/screen/page was turned on).
I have no idea why this is happening so any help would be massively appreciated. A photo of the problem attached.
Ps this bug appears on every darker screen, not just on home screen.
novak.vujacic97 said:
So I've gotten Redmi Note 8t half a month ago or so.. and about the time I updated to MIUI 11 I've started experiencing this weird bug.. Any app or screen or page or icons from the home screen or buttons from apps that remain turned on for some time (literally anything longer than 15 seconds) kind of stay "etched" on my screen for some time (relatively equivalent to the time the relevant app/screen/page was turned on).
I have no idea why this is happening so any help would be massively appreciated. A photo of the problem attached.
Ps this bug appears on every darker screen, not just on home screen.
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the images don't seem to be loading for me, but looking at your description it appears to be a burn-in problem.
I'd suggest you bring it to a service center to have it checked.
jc9896 said:
the images don't seem to be loading for me, but looking at your description it appears to be a burn-in problem.
I'd suggest you bring it to a service center to have it checked.
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Thanks for your reply. Try opening them by clicking on the link and then tapping on "view full image" - it's the only way they'll load I've no idea why, today the whole xda website behaved very unresponsive for me, maybe they didn't upload properly.
Anyway I've just now googled "burn-in" (yep I'd never heard about this before) and from whar I've seen it seems pretty similar to my problem.
Although, in my case, the icons/buttons/keyboard letters that "etch" themselves into the screen after being used for some time do disappear after some time (usually dependant on the time those apps/icons/letters were shown/used on the main screen.
PS The thing is new, I've no idea how this could have happened.
jc9896 said:
the images don't seem to be loading for me, but looking at your description it appears to be a burn-in problem.
I'd suggest you bring it to a service center to have it checked.
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I had this issue with a Moto G5, apparently it is not permanent, wich is nice, because when its permanent like in the case of amoled displays, the only real solucion is to replace the display. In this case to minimize it I downloaded a blue screen filter app and lowered the screen brightness to around 70 or less, btw this usually happens when you are watching bright stuff or when the phone is hot, also try to use dark mode whenever you can.
FOUND A SOLUTION
After tampering with many a setting, I found out that setting the colour temperature of the display in the stock settings of the phone to cool renders the burn-in almost completely invisible.
novak.vujacic97 said:
FOUND A SOLUTION
After tampering with many a setting, I found out that setting the colour temperature of the display in the stock settings of the phone to cool renders the burn-in almost completely invisible.
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nice to see your problem has been solved!
some LCDs have screen retention when displaying certain colour temperatures.
also, seems like your attached photos are working again
Hi all.
I recently got an issue with the TCL android Tv (75C4US/75c8). I realised on certain scenes on videos(youtube,netflix) and TV, the TV just blacks out with backlight still on and sound still playing in the background. I tried to do a factory reset as well as to reinstall the firmware pkg provided by TCL but the problem still recurs. I realised the scenes were like lightning flashes, camera flashes, fire burning scenes.
I then did a little bit of exclusion of things that trigger the blackout of the screen. I realised if I display a full screen of the colour white, this triggers the black out of the screen. The blackout can only be fixed by rebooting the TV. This makes the TV useless as there are bound to be scenes in videos with a full white screen.
Does this sound like a software or hardware issue?
Thanks all!!
Having the same issue with the same model the last few days (generally blanking on adverts) with no reset processes addressing the problem. Given your post, I am hoping now it may be an update issue that will be resolved.
j.zagami said:
Having the same issue with the same model the last few days (generally blanking on adverts) with no reset processes addressing the problem. Given your post, I am hoping now it may be an update issue that will be resolved.
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seems like it is a software thing if we are both getting the same issue? they got a technician coming to see it
warhunter said:
seems like it is a software thing if we are both getting the same issue? they got a technician coming to see it
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possibly, will know if more people start seeing the issue
j.zagami said:
possibly, will know if more people start seeing the issue
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i found out how to trigger the black screen, Just display something that shows a white background, then it triggers the black screen. the sound still works in the background
the technician came. have to replace the t con cable and the mainboard. he said its a very common problem and tcl knows about it. u should approach ur local consumer rights office.
Ok mates i will keep in mind for future ... your suggestions are beneficial..