I have gone thru 2 sim cards, 2 SM-N910A with similar results.
In settings, call, additional settings, it comes up with Network or SIM card error. AT&T has replaced two sim card, one a micro sim, one a nano sim with adapter.
From the keypad, **21*808551999# the error message as attach
The AT&T associate spent an hour with the advanced tech support to no avail.
I have a Nexus 6 and I can access all the above function, so my account is provisioned properly and I'm post paid
Did you ever find a solution? I'm having the same problem.
It's something to do with the phone, as you seem to be aware of, I had a customer come in who wanted to forward his note 4 to his gear s, the same issue happened, from what I can gather it seems to just be an issue with the call app itself, a fix I read but never go to try was taking a sim card from a known working phone that has call forwarding on and inserting it into the unworking phone.
Try stopping the phone app and clear all data. I got a new sim card and then did that and my call forwarding worked. YMMV
I have the same problem. I called tech support today and the lady I talked to didn't even know that the gear app could auto forward you calls. She said she would set it up for me on her end. Not what I wanted. I want this 2 high end devices to perform the way they are suppose to before att got there hands on it.
So what I did was, I pulled out my Note 3. Updated to latest FireKat Rom and problem solved.
My note 4 and gear s worked perfectly when I first got them. THEN WE GOT AN UPDATE--------THE ONLY UPDATE.
That's when I first started having this problem.
Not only do we not have root, but now it isn't doing the cool things it should. I'm sorry for the long winded ***** but I shouldn't have to wait for the chance of a possible maybe sometime in the future if everything goes right update that may or may not correct this problem and could possibly inject more issues. I'm sure someone will correct me if I'm wrong.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
thanitos said:
It's something to do with the phone, as you seem to be aware of, I had a customer come in who wanted to forward his note 4 to his gear s, the same issue happened, from what I can gather it seems to just be an issue with the call app itself, a fix I read but never go to try was taking a sim card from a known working phone that has call forwarding on and inserting it into the unworking phone.
Click to expand...
Click to collapse
jrtireman said:
I have the same problem. I called tech support today and the lady I talked to didn't even know that the gear app could auto forward you calls. She said she would set it up for me on her end. Not what I wanted. I want this 2 high end devices to perform the way they are suppose to before att got there hands on it.
So what I did was, I pulled out my Note 3. Updated to latest FireKat Rom and problem solved.
My note 4 and gear s worked perfectly when I first got them. THEN WE GOT AN UPDATE--------THE ONLY UPDATE.
That's when I first started having this problem.
Not only do we not have root, but now it isn't doing the cool things it should. I'm sorry for the long winded ***** but I shouldn't have to wait for the chance of a possible maybe sometime in the future if everything goes right update that may or may not correct this problem and could possibly inject more issues. I'm sure someone will correct me if I'm wrong.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
Click to expand...
Click to collapse
I came across this post:
This is a problem with AT&T. I'm running 4.4.4 Android on a new Note 4 and discovered that Google Voice wouldn't run on the phone. I suspect the issue is tied to AT&T's implementation of their Visual Voicemail.
After spending a few calls with AT&T Tech Support, I was able to get my Google Voice to work by using the Call Forwarding Settings of "Forward When Busy", "Forward When Unavailable", and "Forward When Unreachable" to be set to my Google Voice number. The problem is that the Note 4 has the bug you mention. It's not possible for the user to access the settings on the phone without getting the "Network or SIM card error" message.
AT&T Tech Support can manually configure these settings, but this will only help if you don't change the settings often because a call to AT&T is required. I'm hoping they fix this bug in the Lollipop build.
Be careful when calling AT&T Tech Support, the first two times I called, the Tech Support Agent had no idea that this type of Call Forwarding Settings were configurable.
For the 3rd try at calling them, I got someone more knowledgeable who first reset my voicemail to "Basic Voicemail". This is done in the AT&T system, not on the individual phone. Once that had been done, I then had to "activate" the Basic Voicemail by configuring my box. As soon as that was done, the AT&T rep was able to go into the AT&T system and manually configure the three Call Forwarding options that I wanted.
It was a huge pain to go through, especially because all I wanted to do was use Google Voice which has worked on AT&T Samsung phones going back to my first Galaxy SII.
My phone still shows the "Network or SIM card Error" whenever I try to access the Call Forwarding Settings, but at least I was able to get the Call Forwarding configured for my Google Voice to work again.
I don't know if this info helps you out, but I wanted to pass it along.
Went back to AT&T yesterday, this time armed with my Nexus 6. Got a nano sim. Nexus 6 call forwarding function work. Working sim into Note 4. same crap happens.
I just check again this morning, and my Note 3 is working flawlessly. Gear app autofowards my calls as it should and advanced call settings does not show error message. I believe it's a problem with the Note 4 not able to register it's self with the network. If I use another phone it registers fine, call forwarding work as does tethering hot spot. If I try my Note 4 neither wants to work. When I call att they can fix my tethering hot spot but can't fix forwarding. My Note 3 just works by its self without having to do anything such as clear app data or anything with I have tried along with phone reset multiple times. I'm going to use my Note 3 for a while.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
Used my Note 3 all day today. Everything worked flawlessly. Got home and started my tethering hotspot and no problems. I'm thinking that I'm getting tired of my Note 4. My Note 3 running Firekat is just as fast. The only thing is the camera and the screen is so good. I wish my Note 4 was as, we'll I'll stop there. Thinking about trading Note 4 in for the iPhone 6 plus. I'll still have my Note 3 that everything works perfectly on. I get bored and like to be able to switch up the experience so if I have android, Note 3 would be note 4 but, and the hated ios witch just works and that can be jailbroken with a lot more help because they are all the same device and dose not have individually locked boot loaders. ????? What to do???
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
jrtireman said:
Used my Note 3 all day today. Everything worked flawlessly. Got home and started my tethering hotspot and no problems. I'm thinking that I'm getting tired of my Note 4. My Note 3 running Firekat is just as fast. The only thing is the camera and the screen is so good. I wish my Note 4 was as, we'll I'll stop there. Thinking about trading Note 4 in for the iPhone 6 plus. I'll still have my Note 3 that everything works perfectly on. I get bored and like to be able to switch up the experience so if I have android, Note 3 would be note 4 but, and the hated ios witch just works and that can be jailbroken with a lot more help because they are all the same device and dose not have individually locked boot loaders. ????? What to do???
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
Click to expand...
Click to collapse
Tethering should work unless you have unlimited data, all mobile share plans from att include thethering, also you can pre-order the s6 on Friday, if I remember what our new Sammy rep was talking to me about, got to play with it for 30 seconds before a customer walked in, the ui is nice and smooth and the new octa exynos chip is suppose to run cooler and it seemed, just for ui scrolling, to sail through it all. I like the look and feel, I want it......
Edit: keep in mind that you'll be in the same position you are now as far as root and unlocked bootloader, if you want these things wait to see who sells the phone unlocked then buy it at full retail and use it on your account. I work for att, I know even the nexus 6, the most close to stock phone we sell has bloat ware and is locked down tight. If I get the s6 it's out right and unlocked.
Yes I agree. It should work. If I switch my sim to another phone it works just fine. Everything works as it should, but if I put my sim back in my Note 4 in phone settings advanced settings I get an simcard or network error and call forwarding does not work. Also tethering will fail telling me to call 611 or visit website to register device for tethering. Gear app will fail to forward calls also and I have had problems with network data. If you Google this problem it is a problem with note 4. Some people on the att forums are just hoping for an update soon. That's is not acceptable to me. It worked when I bought the phone then there was an update that was pushed to my phone and now my phone is turned off and I'm using my Note 3. So by the time this gets resolved and I can enjoy my phone it will be old in the world of phone technology. So why should I keep it, hoping it will be updated sometime in the near future which keeps getting pushed back for some unknown to me reason. Don't get me wrong. I love my Note 4 but I want it to work now.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
---------- Post added at 11:21 PM ---------- Previous post was at 11:16 PM ----------
The S6 Edge does look nice though.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
jrtireman said:
Yes I agree. It should work. If I switch my sim to another phone it works just fine. Everything works as it should, but if I put my sim back in my Note 4 in phone settings advanced settings I get an simcard or network error and call forwarding does not work. Also tethering will fail telling me to call 611 or visit website to register device for tethering. Gear app will fail to forward calls also and I have had problems with network data. If you Google this problem it is a problem with note 4. Some people on the att forums are just hoping for an update soon. That's is not acceptable to me. It worked when I bought the phone then there was an update that was pushed to my phone and now my phone is turned off and I'm using my Note 3. So by the time this gets resolved and I can enjoy my phone it will be old in the world of phone technology. So why should I keep it, hoping it will be updated sometime in the near future which keeps getting pushed back for some unknown to me reason. Don't get me wrong. I love my Note 4 but I want it to work now.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
---------- Post added at 11:21 PM ---------- Previous post was at 11:16 PM ----------
The S6 Edge does look nice though.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
Click to expand...
Click to collapse
I updated to 5.01, still has the same issue. This is quite possibly the last Samsung phone I'll ever buy
Elpidio said:
I updated to 5.01, still has the same issue. This is quite possibly the last Samsung phone I'll ever buy
Click to expand...
Click to collapse
force stop the phone app and it should fix your issue.
icexshinigami said:
force stop the phone app and it should fix your issue.
Click to expand...
Click to collapse
thanks for the tip, I force stop all three phone apps to no avail.
Elpidio said:
thanks for the tip, I force stop all three phone apps to no avail.
Click to expand...
Click to collapse
I know you tried , the dialer codes.
always call forward setting , **21*808551999# (did you make sure it is 10digits? should be , **21*1808551999# if you are in the us. it might be worth a try.
conditional call forwarding **004*1808551999# (busy, rejected, missed calls)
icexshinigami said:
force stop the phone app and it should fix your issue.
Click to expand...
Click to collapse
icexshinigami said:
I know you tried , the dialer codes.
always call forward setting , **21*808551999# (did you make sure it is 10digits? should be , **21*1808551999# if you are in the us. it might be worth a try.
conditional call forwarding **004*1808551999# (busy, rejected, missed calls)
Click to expand...
Click to collapse
sorry, there's one digit missing in my original post
should have been +18085519959
There's definitely something wrong with how AT&T network supporting this phone. I have no problem with my Nexus 6. It's very frustrating but it's something I have to live with if I want to keep using this phone.
Anyways, thanks for trying to help.
Elpidio said:
I updated to 5.01, still has the same issue. This is quite possibly the last Samsung phone I'll ever buy
Click to expand...
Click to collapse
The upgrade fixed the problem for me. I didn't change anything else besides the OTA update.
scrtsqrrl said:
The upgrade fixed the problem for me. I didn't change anything else besides the OTA update.
Click to expand...
Click to collapse
only thing I have not done is "wipe data/factory reset" from the recovery mode. I'll see if I can back up my data on ODIN
Elpidio said:
only thing I have not done is "wipe data/factory reset" from the recovery mode. I'll see if I can back up my data on ODIN
Click to expand...
Click to collapse
Weird that would have been one of the first things I did.. Assumed you already went that way.. If after all this it doesn't work it seems you may have a defective device and should bring it up with samsung or att for an exchange...
icexshinigami said:
Weird that would have been one of the first things I did.. Assumed you already went that way.. If after all this it doesn't work it seems you may have a defective device and should bring it up with samsung or att for an exchange...
Click to expand...
Click to collapse
I did the "wipe data/factory reset" from recovery and its still the same. You maybe right that the device is defective and since its more than 30 days, either I'll call Samsung for a replacement or claim insurance, however, by looking at AT&T community forum thread, I read that it all worked with N910AUCU1ANIE firmware, when AT&T updated that firmware, all hell broke loose. I'll see if I can have Samsung replace it.
https://forums.att.com/t5/Samsung-D...e-Update-Broke-my-Phone-Settings/td-p/4170378
Elpidio said:
I did the "wipe data/factory reset" from recovery and its still the same. You maybe right that the device is defective and since its more than 30 days, either I'll call Samsung for a replacement or claim insurance, however, by looking at AT&T community forum thread, I read that it all worked with N910AUCU1ANIE firmware, when AT&T updated that firmware, all hell broke loose. I'll see if I can have Samsung replace it.
https://forums.att.com/t5/Samsung-D...e-Update-Broke-my-Phone-Settings/td-p/4170378
Click to expand...
Click to collapse
Its on its way to Samsung Repair Center in Plano, TX
Related
[BUG]&[FIX] Can not Add Call or Create Conference call, or put call on Hold on T989
Hello,
I am unable to make 2 calls at the same time or a conference call. Everytime I try this I get android.acore.phone force closed. I have tried with Roman's kernel and stock rooted rom and with beastmnod 2.1. I want to find out if this is a software issue or issue with my device.
Can anyone try this and post results? Thanks,
install the Telus based kernel
Tmo based kernels seems to require that annoying ID App from Tmo before it lets you do it.
basically they are trying to sell you another "feature"
AllGamer said:
install the Telus based kernel
Tmo based kernels seems to require that annoying ID App from Tmo before it lets you do it.
basically they are trying to sell you another "feature"
Click to expand...
Click to collapse
That is strange, because I'm using the stock kernel with Phantom ROM and I'm able to do conference calls.
my information is based of 3 guys that has been complaining about dropped calls when trying to do 3 way or putting another caller on hold
all 3 of those topics suggest it's that Tmo ID application, so take it with a grain of salt, it might or might not be correct
personally i have no problem with 2 callers, but i've not yet tried conferencing calling
i'm on Juggernaut 2
in that case the work around is to install a widget
i'll suggest Widgetsoid 2 from Market https://market.android.com/details?id=com.jim2
AllGamer said:
install the Telus based kernel
Tmo based kernels seems to require that annoying ID App from Tmo before it lets you do it.
basically they are trying to sell you another "feature"
Click to expand...
Click to collapse
Thanks AllGamer, I just tried Telus kernel but still no luck
parusia said:
That is strange, because I'm using the stock kernel with Phantom ROM and I'm able to do conference calls.
Click to expand...
Click to collapse
Thanks, I tried this as well, still force close
So should I assume my phone is defective then?
Try to restore/re-install T-Mobile Name ID and check.
THANK YOU GUYS, it is the damn Tmobile Namecaller bloat.
VICosPhi said:
THANK YOU GUYS, it is the damn Tmobile Namecaller bloat.
Click to expand...
Click to collapse
woah! so now we got 4 people that confirmed the same thing...
it's it only affecting people using Tmo SIM cards?
because it works for me, without that Tmo broadware name ID app
It would be strange if it has to do something with the SIM. But yes, i'm using TMO SIM and that too the new one which came in the box.
AllGamer said:
woah! so now we got 4 people that confirmed the same thing...
it's it only affecting people using Tmo SIM cards?
because it works for me, without that Tmo broadware name ID app
Click to expand...
Click to collapse
Good point. Hmm I could test it without Tmo sim but the other ATT sim I have is only for data and does not have any minutes. Also, I got my phone for full retail but that does not seem to make any difference. AllGamer do you have yours SIM unlocked? (Must be since you are using a different SIM I assume).
thanks.
VICosPhi said:
Good point. Hmm I could test it without Tmo sim but the other ATT sim I have is only for data and does not have any minutes. Also, I got my phone for full retail but that does not seem to make any difference. AllGamer do you have yours SIM unlocked? (Must be since you are using a different SIM I assume).
thanks.
Click to expand...
Click to collapse
definitely LoL I wouldnt be able to use it if it was not SIM umlocked
Sent from my SGH-T989 using xda premium
AllGamer said:
definitely LoL I wouldnt be able to use it if it was not SIM umlocked
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
True! Unless you are on Simple Mobile (Defending my stupidity lol)
i had a dropped call when i was on the phone with someone and tried to switch over to another call...when it happened, i had a couple of people call my phone and i tried it again...i tested it like 3 times..it works..i can switch between calls and merge them..maybe the first time was just an isolated incident for me
AllGamer said:
woah! so now we got 4 people that confirmed the same thing...
it's it only affecting people using Tmo SIM cards?
because it works for me, without that Tmo broadware name ID app
Click to expand...
Click to collapse
i told you long time ago!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11
Dropped calls in conferance calling? After installing roms/root? Solution here!!!
download the attached below is the name id.apk for t-mobile.....
INSTALL IT ON YOUR GS2 AND PROBLEM SOLVED!
This will solve the problem for people having issues with drop calls in a conference call/ 2 CALLS/SWAPING CALLS etc.....
Confirmed!!! This is the solution!!!
What if I'm not a T-Mobile customer? Will it make any difference? Because T-Mobile Name ID is just going to check back with T-Mobile and find out I'm not their customer and do nothing afterwards, right?
513263337 said:
What if I'm not a T-Mobile customer? Will it make any difference? Because T-Mobile Name ID is just going to check back with T-Mobile and find out I'm not their customer and do nothing afterwards, right?
Click to expand...
Click to collapse
it seems to only affect people on Tmobile
i'm on Wind and i'm not having issues
where is that file supposed to be stored? under normal apps? or is it a system app? i have had the problem once..i just want to check if i already have it installed as to avoid it happening again
---------- Post added at 06:42 PM ---------- Previous post was at 06:31 PM ----------
i just installed it, i guess i didnt have it as it didnt prompt me about overwriting or replacing it...i just opened it and it said "tmobile name id is unable to contact the server" does that mean its not working?
nevermind..i got it to connect...its a paid service? lol...do i really need to have this on my phone to ensure that call waiting and 3 way calling works? this is stupid
so i installed it, rebooted..i just got a call from my friend...it listed his location and #...so im guessing its the app kicking in? its actually pretty cool..i dont recall it giving me that information before i installed the app...i never agreed to paying the $3/mo fee...how is it still working?
Actually don't have that issue t-mobile puts it under change services as t-mobile name id free trial I told them to remove that because I don't want to be charged for something I don't use.
Sent from my SGH-T989 using xda premium
joselarajan87 said:
download the attached below is the name id.apk for t-mobile.....
INSTALL IT ON YOUR GS2 AND PROBLEM SOLVED!
This will solve the problem for people having issues with drop calls in a conference call/ 2 CALLS/SWAPING CALLS etc.....
Confirmed!!! This is the solution!!!
Click to expand...
Click to collapse
What is the actual name of the NameId apk? I know it is on here for download, but the named download is not the original naming. I am trying to pull from stock backup so I can drop into system folder to test a couple of other issues. As for the 3way/merge issue. Without the name id app, I get some failures, and some successes.
Anyway, if someone know the actual name of the app I would appreciate it.
Hello
I recently got my Galaxy Nexus and I am trying to use Google Wallet but running into a problem I haven't seen yet (A search revealed 1 other person with the problem but was able to resolve by wiping data from the app. This didn't work for me.)
I am running 4.0.4 AKOP build 29. I am unlocked and rooted. Wallet version 1.1-R52v7.
The app installs just fine. I have it linked to my google account. However, I cannot add a Google Prepaid card. It attempts to add for ~ 1min, then says, "Error adding card. Try again later."
I tried uninstalling / reinstalling. I tried the previous version. I also tried wiping the data from the app itself. Nothing has worked so far
Can someone point me in the right direction?
Thanks in advance.
Anyone? I'm very anxious to use GWallet!
You need to use a US credit card. View the adding funds thread for instructions that usually work.
Google wallet won't work if your rooted. Very disappointing.
Sent from my Galaxy Nexus using xda premium
Big-A-Rob said:
Google wallet won't work if your rooted. Very disappointing.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Any Proof? I have seen many reports of Rooted Users having it work just fine?
Big-A-Rob said:
Google wallet won't work if your rooted. Very disappointing.
Click to expand...
Click to collapse
Rubbish ... It works fine.. You just get a banner warning that it's on an "unsupported device".
RobbieCrash said:
You need to use a US credit card. View the adding funds thread for instructions that usually work.
Click to expand...
Click to collapse
I am located in the US. I also don't have the option to add funds because it will not allow me to add a prepaid card.
vk2bea said:
Rubbish ... It works fine.. You just get a banner warning that it's on an "unsupported device".
Click to expand...
Click to collapse
I have this banner. I simply used superSU to get rid of it, so the phone it thinks it does not have root. However, with/without superSU it still does not allow me to add a prepaid card
Can anyone else shed some light on this?
Anyone? I'm so close I can feel it!
Mine does the same. Idk wtf is going on. It worked before on my other nexus.
Sent from my Galaxy Nexus using XDA
So I called Google, they connected me to the money network. Guy took a quick look. It is something on their end nothing to do with my phone. He can see my IMEI trying to activate but erroring out.Was escalated to T2 tech support and I am waiting on a phone call back.
They called me back. Had me reset the app. Still nothing worked. This has been escalated now to T3 tech support. I was told I would get a call back tomorrow :-/
Does anyone have any ideas on how to fix this issue?
impass3093 said:
They called me back. Had me reset the app. Still nothing worked. This has been escalated now to T3 tech support. I was told I would get a call back tomorrow :-/
Does anyone have any ideas on how to fix this issue?
Click to expand...
Click to collapse
Did u reset the app before you wiped data sounds like you didn't and have been locked out. If so you will need a new phone
Sent from my GNex {GSM} T-Mobile
Just out of curiosity, has your IMEI number maybe reverted to Samsung's default number?
Reason I ask is because that happened to me while using my Nexus S and I had the same issue you're having.
Sent from my Galaxy Nexus using xda premium
I'm also experiencing this issue. So frustrating! I used to have Wallet on my phone...but I tried to reset it to get the extra $5 and haven't been able to get it back up and running since. That's what I get for being greedy!
If anyone has any ideas...it would be greatly appreciated. I've done almost everything: reset app, clear cache, uninstalled, installed older versions....cant get it for the life of me!
brmayhem said:
Just out of curiosity, has your IMEI number maybe reverted to Samsung's default number?
Reason I ask is because that happened to me while using my Nexus S and I had the same issue you're having.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
What do you mean Samsung's default number? I have came to the general conclusion that it something to do with the Money Network. They are blocking my phone, my IMEI, from connecting. I was able to login with my Google account on another phone just perfectly and get my prepaid card.
spaceman860 said:
Did u reset the app before you wiped data sounds like you didn't and have been locked out. If so you will need a new phone
Sent from my GNex {GSM} T-Mobile
Click to expand...
Click to collapse
I can open the app just find. It initializes, lets me sign in, make my PIN code, just not add a prepaid card. And I have wiped the data from in the app multiple times trying to get it to work
mattyb65 said:
I'm also experiencing this issue. So frustrating! I used to have Wallet on my phone...but I tried to reset it to get the extra $5 and haven't been able to get it back up and running since. That's what I get for being greedy!
If anyone has any ideas...it would be greatly appreciated. I've done almost everything: reset app, clear cache, uninstalled, installed older versions....cant get it for the life of me!
Click to expand...
Click to collapse
Me too, I want this working so bad! Hopefully T3 tech support can help me out. I feel like all that they need to do is reset/unblock/do something, with my IMEI number on their end.
Does anyone else have any ideas?
24hr bump
impass3093 said:
What do you mean Samsung's default number? I have came to the general conclusion that it something to do with the Money Network. They are blocking my phone, my IMEI, from connecting. I was able to login with my Google account on another phone just perfectly and get my prepaid card.
Click to expand...
Click to collapse
A while back I flashed a ROM to my Nexus S that corrupted my nv_data.bin file which in turn changed my original IMEI to Samsung's generic's. (004999010640000)
After that happened I was unable to re-use Wallet because Money Network's service will not allow that IMEI to work in their system, for obvious reasons.
Check the IMEI on your phone's back cover or box and compare it to the one in your Android's system. Hopefully they match. There's no solutions for the Nexus S currently. You'd have to send it back to Samsung. Good luck.
This happened to me even after Google fixed the provisioning of the Prepaid Card. I just kept Removing and Adding the Card. Eventually, after a couple of days it fixed itself. Try Resetting the App, Deleting Data, uninstalling, and then re-installing.
Money network finally got it working for me. I believe they did a master reset. It now works
Sent from my Galaxy Nexus
How do I contact Money Market? I am having the same exact issue.
Anyone else getting double text messages? I've searched up solutions but they all required rooting.
So I have a stock unrooted Note 3 rocking regular touchwiz and when I get a text it'll come once but then again a few seconds later, both times with the notification. Does this in the regular messages app and in hangouts if I enable SMS.
I've uninstalled all my other messaging apps in case that was the problem but that didn't fix it.
It happens with everyone so I know it's a problem with my phone.
Tmobile customer service is awful and couldn't help beyond offering to replace the phone if I pay shipping and go phoneless for a week.
BableMan said:
Anyone else getting double text messages? I've searched up solutions but they all required rooting.
So I have a stock unrooted Note 3 rocking regular touchwiz and when I get a text it'll come once but then again a few seconds later, both times with the notification. Does this in the regular messages app and in hangouts if I enable SMS.
I've uninstalled all my other messaging apps in case that was the problem but that didn't fix it.
It happens with everyone so I know it's a problem with my phone.
Tmobile customer service is awful and couldn't help beyond offering to replace the phone if I pay shipping and go phoneless for a week.
Click to expand...
Click to collapse
First you would not be phone less for a week cause they send u a phone then you swap it out.
The fix for this is to do a factory reset and before you turn phone back on you call T-Mobile and tell them to remove you from network then to add you back on then power the phone back on and it fixed.
TWEAKED 2.0
BACARDILIMON said:
First you would not be phone less for a week cause they send u a phone then you swap it out.
The fix for this is to do a factory reset and before you turn phone back on you call T-Mobile and tell them to remove you from network then to add you back on then power the phone back on and it fixed.
TWEAKED 2.0
Click to expand...
Click to collapse
They do send a phone if you can put a 800$ hold on your card, I'm a college student so a 80$ hold would be too pricey.
I was asking them to do just that since I had this issue with Cricket once but they said "we can't remove your phone without deleting your account". They tried to claim it was a GSM/CDMA difference but that seemed silly. I know I probably just got a few abysmal reps in a row but I seem to always get that. Thanks for letting me know that is still possible, so I don't have to deal with their epsilon class agents would this work just as well?
resetting this phone
hopping onto my tmobile and changing my device
changing it back
turning this phone back on
BableMan said:
They do send a phone if you can put a 800$ hold on your card, I'm a college student so a 80$ hold would be too pricey.
I was asking them to do just that since I had this issue with Cricket once but they said "we can't remove your phone without deleting your account". They tried to claim it was a GSM/CDMA difference but that seemed silly. I know I probably just got a few abysmal reps in a row but I seem to always get that. Thanks for letting me know that is still possible, so I don't have to deal with their epsilon class agents would this work just as well?
resetting this phone
hopping onto my tmobile and changing my device
changing it back
turning this phone back on
Click to expand...
Click to collapse
Whoever told you that was straight up lying. T-Mobile has a 1 year warranty that they will do the exchange. And everytime I get a replacement it gets removed off network by them and then added back on. I think you need to speak to a supervisor cause they playing you. A reset might fix it but need the rest of it.
TWEAKED 2.0
This isn't a problem with the phone itself. Are the notifications the exact same icon? If you use Hangouts SMS, go into the stock messenger settings and disable notifications. Otherwise a factory reset will resolve the issue.
Sent from my SM-N900T using Tapatalk
BACARDILIMON said:
Whoever told you that was straight up lying. T-Mobile has a 1 year warranty that they will do the exchange. And everytime I get a replacement it gets removed off network by them and then added back on. I think you need to speak to a supervisor cause they playing you. A reset might fix it but need the rest of it.
TWEAKED 2.0
Click to expand...
Click to collapse
Trust this man. he's had the note 3 replaced 8 times I think
I kid I kid BACARDILIMON
Sent from my SM-N900T on 4.4.2
Had same problem had to factory rest
Sent from my SM-N900T using XDA Premium 4 mobile app
Factory Resets and reinstalling apps can suck
This also worked Settings>more networks>Mobile Networks>Network operators>Search>Select Automatically
I just recently got a hold of a nice like new Note 4 and would like to start using it as my personal phone. The only issue I have is that I can't get data when I swap my atnt sim in, I don't know what else I can try. I am not familiar with android devices and I am not comfortable with messing with roms/unlocks/jailbreaks so I don't know what i'm doing. I have tried serching on google and on other sites but I have not been able to find a definite answer to my issue. Most other threads are old or have not been answered. What can I try to get data on my Note 4. I believe it is unlocked because I can call and text without issues but no data, I have tried chaning APN settings that I found on google but to no avail.
My Note 4 model is SM-N910V on android 4.4.4. The current phone I have is a 5s on AT&T and I used a sim adapter to get it to work on the Note 4. Maybe I need to call atnt and talk to them, please let me know if anyone has the same issue or is trying to do the same thing as me.
Any ideas/comments, I am clueless as to what to try next or should I just sell the note?
Sell and purchase a gmc device.
Sent from my SM-N910V using XDA Premium 4 mobile app
Changing APN settings
In order to access the data, the APN settings need to be updated. You can find settings on AT&T website. Can't post link because new user
Viechie said:
I just recently got a hold of a nice like new Note 4 and would like to start using it as my personal phone. The only issue I have is that I can't get data when I swap my atnt sim in, I don't know what else I can try. I am not familiar with android devices and I am not comfortable with messing with roms/unlocks/jailbreaks so I don't know what i'm doing. I have tried serching on google and on other sites but I have not been able to find a definite answer to my issue. Most other threads are old or have not been answered. What can I try to get data on my Note 4. I believe it is unlocked because I can call and text without issues but no data, I have tried chaning APN settings that I found on google but to no avail.
My Note 4 model is SM-N910V on android 4.4.4. The current phone I have is a 5s on AT&T and I used a sim adapter to get it to work on the Note 4. Maybe I need to call atnt and talk to them, please let me know if anyone has the same issue or is trying to do the same thing as me.
Click to expand...
Click to collapse
Here is the link for updating the APNs http://www.att.com/esupport/article.jsp?sid=KB424489&cv=820#fbid=IX7estnKEsG
I have a Verizon Note 4 using the APN settings from the previous post and it works fine. Just did the lollipop update and its also working.
I do have a problem with contact matching. the way the number is presented, it doesn't match it against my contacts. This is very annoying.
Anyone know a fix without having to go in and adjust all the numbers?
allonon said:
I have a Verizon Note 4 using the APN settings from the previous post and it works fine. Just did the lollipop update and its also working.
I do have a problem with contact matching. the way the number is presented, it doesn't match it against my contacts. This is very annoying.
Anyone know a fix without having to go in and adjust all the numbers?
Click to expand...
Click to collapse
I'm having the same problem with the contacts like they are all jacked up
Another issue that I came across is you can't redial someone from the call log. since it doesn' include the 1 after +, ATT tries it as an international call. Anyone try replacing the dialer with att dialer?
Hey all,
So I have a Galaxy Note 4 for AT&T but I am currently using it on the T-mobile network and experience no problems whatsoever. I recently tried to update my device from Android 5.0.1 to 5.1 but keep getting an error message saying Software Update Interrupted even though it hasn't even downloaded anything. I simply pressed "Check for updates" and after a few seconds I receive the error message. My theory as to why it is not receiving the update is because of the conflict between it being an AT&T phone on T-mobile. Also note that I tried connecting my phone to a few computers, but neither kies nor will the computer recognize the phone.
I have tried to:
-Clear cache in settings->storage->cache
-Clear cache partition from android recovery menu
-Looked for update on 4g data and not on wifi
Any help is appreciated :laugh:
Superdudekk said:
Hey all,
So I have a Galaxy Note 4 for AT&T but I am currently using it on the T-mobile network and experience no problems whatsoever. I recently tried to update my device from Android 5.0.1 to 5.1 but keep getting an error message saying Software Update Interrupted even though it hasn't even downloaded anything. I simply pressed "Check for updates" and after a few seconds I receive the error message. My theory as to why it is not receiving the update is because of the conflict between it being an AT&T phone on T-mobile. Also note that I tried connecting my phone to a few computers, but neither kies nor will the computer recognize the phone.
I have tried to:
-Clear cache in settings->storage->cache
-Clear cache partition from android recovery menu
-Looked for update on 4g data and not on wifi
Any help is appreciated :laugh:
Click to expand...
Click to collapse
You need to be on At&t network with register to AT&T sim card in phone. Then if you do not receive updates you need to call AT&T.
Sent from my SAMSUNG-SM-N920A using XDA Premium HD app
In the AT&T Note 4 general section there are Odin files available for upgrading.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
@norbarb I read that forum however it didnt work. I also read somewhere there that I had to have AT&T "push" the update to my phone but not sure how. I have a AT&T sim card but it won't activate for some reason.
@Amos420en the problem with that is that my computer will not recognize my note 4 (tried different wires, computers, etc.) I also read that Kies doesn't always have the most "updated" software.
Have you tried to update by connecting to attwifi access point? I read that it will work for folks not connected to att network..
Sent from my SAMSUNG-SM-N910A using Tapatalk
Do you have some type of link to a forum or external site as to where I can do that? Is that connected through the APN? Example: eps.mobile.com or fast.tmobile.com?
I haven't tried the files myself, seemed like several people were able to confirm Odin was working. I'm still on 5.0.1 haven't had time to try to update, I'll have to do it manually seeing that I'm on metro pcs network. That's weird you've tried multiple ways to get your phone to connect to a computer and it wont. Could be a driver issue possibly, I know my USB 3.0 port doesn't work with my phone.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
nktwister said:
Have you tried to update by connecting to attwifi access point? I read that it will work for folks not connected to att network..
Sent from my SAMSUNG-SM-N910A using Tapatalk
Click to expand...
Click to collapse
Yah I tried connetcting to an ATT APN but it wont save it for some reason.
Ok so here waa the end rest and my conclusion.
I went to Best Buy's Samsung Experiencr Center, and I told them about my issue. They said to try an AT&T sim card that is activated and working. So I went to a kiosk right next to the Samsung Center (still in best buy) and I spole to a very nice man who would let me use his Sim card and his data to download and install the update. Unfortunately that didn't work and I thanked the man.
I asked him who would update my phone and he suggested an AT&T retail store and promised me they would be able to do it.
I went to the AT&T store and a woman asked for my name, number, etc. and asked for my reason and what problems Iwas having. I told her, but once I mentioned that I was a T-mobile customer you felt that she didnt want me in the store. And she straight up told me that since I wasnt a paying AT&T customer, I couldnt get any help. I was angered and I told her that I have a $600 phone from their carrier and they will help me
So I went and talked to the manager(a very helpful one and very nice). He tried to do everything including giving me an AT&T activated sim card to keep for myself and trying at home. I thanked the man and left to a T-mobile store.
At the T-mobile store the lady at the front desk simply called Tech support which was helpful and the lady at tech support tried multiple techniques and even offered to submit a ticket but told me that nothing was problably going to heppen but said that it was worth a shot.
So conclusion?
The man from the AT&T kiosk at best buy told me I wasn't the first to have this problem. He suggested I simply sell the phone and get another T-mobile note 4 which is what I'm going to do. He also suggested I load the odin files like some of you suggested but im afraid to wreck and brick this phone. So in my opinion its better to just do a trade off to a Tmobile Note 4. If any of you have other alternatives please do reply. Iwant to thank everyone for their input.
And for others with the same problem just know it is a common one and I hope this forum helped.
Android on fellow users!