[Q] Verizon Note 4 with At&t sim - Verizon Galaxy Note 4 Q&A, Help & Troubleshooting

I just recently got a hold of a nice like new Note 4 and would like to start using it as my personal phone. The only issue I have is that I can't get data when I swap my atnt sim in, I don't know what else I can try. I am not familiar with android devices and I am not comfortable with messing with roms/unlocks/jailbreaks so I don't know what i'm doing. I have tried serching on google and on other sites but I have not been able to find a definite answer to my issue. Most other threads are old or have not been answered. What can I try to get data on my Note 4. I believe it is unlocked because I can call and text without issues but no data, I have tried chaning APN settings that I found on google but to no avail.
My Note 4 model is SM-N910V on android 4.4.4. The current phone I have is a 5s on AT&T and I used a sim adapter to get it to work on the Note 4. Maybe I need to call atnt and talk to them, please let me know if anyone has the same issue or is trying to do the same thing as me.

Any ideas/comments, I am clueless as to what to try next or should I just sell the note?

Sell and purchase a gmc device.
Sent from my SM-N910V using XDA Premium 4 mobile app

Changing APN settings
In order to access the data, the APN settings need to be updated. You can find settings on AT&T website. Can't post link because new user

Viechie said:
I just recently got a hold of a nice like new Note 4 and would like to start using it as my personal phone. The only issue I have is that I can't get data when I swap my atnt sim in, I don't know what else I can try. I am not familiar with android devices and I am not comfortable with messing with roms/unlocks/jailbreaks so I don't know what i'm doing. I have tried serching on google and on other sites but I have not been able to find a definite answer to my issue. Most other threads are old or have not been answered. What can I try to get data on my Note 4. I believe it is unlocked because I can call and text without issues but no data, I have tried chaning APN settings that I found on google but to no avail.
My Note 4 model is SM-N910V on android 4.4.4. The current phone I have is a 5s on AT&T and I used a sim adapter to get it to work on the Note 4. Maybe I need to call atnt and talk to them, please let me know if anyone has the same issue or is trying to do the same thing as me.
Click to expand...
Click to collapse
Here is the link for updating the APNs http://www.att.com/esupport/article.jsp?sid=KB424489&cv=820#fbid=IX7estnKEsG

I have a Verizon Note 4 using the APN settings from the previous post and it works fine. Just did the lollipop update and its also working.
I do have a problem with contact matching. the way the number is presented, it doesn't match it against my contacts. This is very annoying.
Anyone know a fix without having to go in and adjust all the numbers?

allonon said:
I have a Verizon Note 4 using the APN settings from the previous post and it works fine. Just did the lollipop update and its also working.
I do have a problem with contact matching. the way the number is presented, it doesn't match it against my contacts. This is very annoying.
Anyone know a fix without having to go in and adjust all the numbers?
Click to expand...
Click to collapse
I'm having the same problem with the contacts like they are all jacked up

Another issue that I came across is you can't redial someone from the call log. since it doesn' include the 1 after +, ATT tries it as an international call. Anyone try replacing the dialer with att dialer?

Related

MMS problems

So I just got the Galaxy Nexus about a week ago. I am on AT&T and everything works great expect MMS messages. Ive tried finding different solutions but every thread I find is from months ago - and well before JB came out. I have tried combinations of every different APN I can get my hands on but no luck. I can send pictures without any problems but I cannot receive them. All that pops up is a button that says "Download" and when I click it I get an error saying it cannot download.
I just spent 3 hours on the phone with AT&T customer service and even ended up getting a new sim card to see if that was the problem. I am out of ideas and hoping someone else can help.
I am currently using the default APN - Cingular 410. Any help is much appreciated!
And I didn't find a thread similar to this so I apologize in advance if there is one out there
Funny thing I'm having the same problem but I'm on tmobile. I spoke to a rep and all they could tell me was my phone was messed up and that I need to get a tmobile phone. I would really like to know what's causing this.
Sent from my Galaxy Nexus using Tapatalk 2
I have the unlocked GNEX on Straight Talk and had the same problem. Then it cleared up. I am guessing you changed all of the APN info to match AT&T?
/b/laZ1n said:
I am guessing you changed all of the APN info to match AT&T?
Click to expand...
Click to collapse
Don't overlook what blazin just said.
/b/laZ1n said:
I have the unlocked GNEX on Straight Talk and had the same problem. Then it cleared up. I am guessing you changed all of the APN info to match AT&T?
Click to expand...
Click to collapse
I found a few different sets of APNs online and tried them all out. I reset it to default since I have not gotten any luck with any others.
But I tried putting my SIM card in other phones and it is still having the same problem which is leading me to think its a problem on AT&T's side. I will give them a call tomorrow and report what I find out.

[Q] Help with Verizon SCH-I535 Phone to use on T-mobile

Hey everyone and thanks for taking the time to read this,
So the story goes as so: After doing some research couple months ago about the capability of the Verizon Galaxy S3 to work on T-mobile, i purchased it, and got it to successfully work on T-mobile(texts, calls, wi-fi). The problem is, i just recently upgraded to include a data plan, and i cannot access the internet, despite taking my phone to my cell phone dealer and contacting T-mobile.T-mobile even sent me a guide to do a mastery reset to factory in hopes to solve this problem, only to tell me afterwards that the phone version SCH-I535 is a "verizon locked-software" and i won't be able to set up an APN to work on the T-mobile network. This was all due to the fact that i was not able to set up a APN for T-mobile, and every time i tried to access it through setting, it brought me to a blank black page with the only option of "Reset to Default". After reading other forums and talking with some people, many have suggested i take this issue to XDA to find a solution.
So, here i am.....Does anyone know if it is possible for me to break/root/ or whatever it is called so i can successfully access the t-mobile network on my phone? Preferably an easier guide since i am sort of a newbie at this sort of stuff.
Thanks again for reading.
Before your Contract change, you were able to receive and make calls successfully with T-Mo Sim right ? Even now you can make calls too correct ? The reason I am asking this is to be able to check if you are really unlocked off of VZW. If you are not unlocked, then that would be the first step.
You are right, the APNs do drive Data Connection. If the stock firmware does not allow you to change APNs then you will have to root. Please post a screen of your Settings > About phone that shows your Rom Version, Baseband and Kernel.
Perseus71 said:
Before your Contract change, you were able to receive and make calls successfully with T-Mo Sim right ? Even now you can make calls too correct ? The reason I am asking this is to be able to check if you are really unlocked off of VZW. If you are not unlocked, then that would be the first step.
You are right, the APNs do drive Data Connection. If the stock firmware does not allow you to change APNs then you will have to root. Please post a screen of your Settings > About phone that shows your Rom Version, Baseband and Kernel.
Click to expand...
Click to collapse
Hey Perseus, thanks a lot for taking the time to reply. I bought the phone in the summer off someone who had verizon. I have always had T-mobile, and considering this phone is GSM, i decided to buy it because it would probably work for T-mobile. I had the phone unlocked, and i am currently using it to make calls, texts, and even use wi-fi with no problem. The only problem at this time is that i recently added a data plan which i cannot currently use. Here is a screen shot of what you have requested.
Thanks again
First try
Settings > More > Mobile Networks > Preferred Network Type.See what it is set to. Change it to LTE/GSM/WCDMA if needed. See the other option System Select as well.
Also separately try the following.
Hit ##DATA# in the Dialer. In the subsequent Menu choose EDIT > OTHERS > LTE APN
If all fails, please Root the phone and then try. The way you go about is
1. Flash a Custom Recovery via Odin. Make sure the version of Custom recovery is for your model D2VZW not D2TMO.
2. Flash a SuperSU zip file via Recovery and then hit fix permissions in the recovery.
Try the APN Settings after that. IF you can actually access them, then set them according to this link.
If all the above fails, I'd suggest a custom Rom for d2VZW.
You will never get 4g trust me I had one... you will just get the E
Sent from my SGH-T999L using xda app-developers app
Ok, so i tried to changed it to LTE and i got no service at all, so i switched it back to Global. I also tried the dialer thing several times, and got the " connection problem or invalid MMI code"
So i guess i am going to have to root the phone? Does anyone know a good video tutorial or written tutorial on how to safely do this? Also, what exactly is rooting?
HackThisThing said:
Ok, so i tried to changed it to LTE and i got no service at all, so i switched it back to Global. I also tried the dialer thing several times, and got the " connection problem or invalid MMI code"
So i guess i am going to have to root the phone? Does anyone know a good video tutorial or written tutorial on how to safely do this? Also, what exactly is rooting?
Click to expand...
Click to collapse
You have to enable the mmi codes to use them. Anyway as stated above your reply you will never get 3g or 4g just edge (seen it personally) which is pretty darn slow.. Not worth it if you ask me and be paying for data.. If you still want to root it and keep trying to add sons check the Verizon forums.. They could probably help you a lot more than on this side of the forums
Sent from my SGH-M919 using Tapatalk
Guys, he is not getting ANY data signal at all. His problem isn't getting the specific icon but being not able to change APNs.
@HackThisThing, you are better off following up on Verizon Device forum. That forum does have a video tutorial for Rooting. Here's forum link.
I don't think you will be able to change APNs without rooting. I checked with a buddy of mine who has the same device as you.
Here's a good answer to What is Rooting ?
Even if you CAN fix it, why bother if you can only get 2G? I'd sell it or trade it for a phone that's more compatible with T-Mobile 's network instead of paying for data and only getting dial-up speeds. I get that solving problems is fun, but OP do you want to live with only 2G?
Sent from my SGH-T999 using Tapatalk
I don't agree with that assessment. Just like the T999L phone, this device will work on LTE Bands just fine. OP just needs to wait for LTE to be rolled out in their area. There's a coverage map and roll out schedule on T-Mo website and the T-Mo News blog.
It's worth a look, but could still leave them with patchy coverage. If it's going to be a while, why wait when it's not hard to just trade the phone? I guess I don't see a reason why hold out on getting a Verizon phone to work when you could just get one that works now with little to no monetary loss. It's just a Verizon S3, not really something worth "waiting" for when they could get the same thing but more functional on their network of choice.
They made an honest mistake and waiting might give them "good enough" service - but other than that they're stuck with dial up speed only and risk bricking a phone they could just trade or sell now.
Maybe I'm just impatient and risk averse.
Sent from my SGH-T999 using Tapatalk
OP has already purchased this VZW version.
Same Problem...
I have the same problem....
How to get any type of data...?

[Q] Verizon Note 4 on T-mobile: A few issues

Hi, all~ If anything below bothers, forgive me 'cause I'm a newbie
I'm currently using Verizon Note 4 on T-mobile network. It seemed perfect in the beginning, but a few issues have been found.
1. Touchpad not working when connected to the automated system ?
(when the phone is connected to the automated system, we are often required put a number to select an option. But, even if I touch a number, it never gets through.)
2. Wifi-Calling:
Is there anyway to use wifi-calling?
3. Mobile Hotspot:
Mobile hotspot is not activate.
If you know a solution to any of the issues listed above, please let me know.
Thanks a lot
tjdream1 said:
Hi, all~ If anything below bothers, forgive me 'cause I'm a newbie
I'm currently using Verizon Note 4 on T-mobile network. It seemed perfect in the beginning, but a few issues have been found.
1. Touchpad not working when connected to the automated system ?
(when the phone is connected to the automated system, we are often required put a number to select an option. But, even if I touch a number, it never gets through.)
2. Wifi-Calling:
Is there anyway to use wifi-calling?
3. Mobile Hotspot:
Mobile hotspot is not activate.
If you know a solution to any of the issues listed above, please let me know.
Thanks a lot
Click to expand...
Click to collapse
1) I am not sure on how to resolve that issue.
2) You will never get wifi-calling on the Verizon edition as it is a feature of T-Mobile.
3) Mobile hotspot will not work either because it has to authenticate using a Verizon Sim card.
1..I suggest factory reset..had couple issues too when I just got the phone fresh out the box.. did phone factory reset helped as well as battery improvement.
2...I wouldn't mind using Google hangout slightly different but an alternative.
3..few people I've heard used foxfi..Google play..
Sent from my SM-N910V using Tapatalk
Also, you can't flash a T-Mobile Stock Rom on the Verizon Note 4 or else you might as well brick the device. The Verizon Note 4 has a slightly different, internally speaking.

No Forwarding of Calls

I have gone thru 2 sim cards, 2 SM-N910A with similar results.
In settings, call, additional settings, it comes up with Network or SIM card error. AT&T has replaced two sim card, one a micro sim, one a nano sim with adapter.
From the keypad, **21*808551999# the error message as attach
The AT&T associate spent an hour with the advanced tech support to no avail.
I have a Nexus 6 and I can access all the above function, so my account is provisioned properly and I'm post paid
Did you ever find a solution? I'm having the same problem.
It's something to do with the phone, as you seem to be aware of, I had a customer come in who wanted to forward his note 4 to his gear s, the same issue happened, from what I can gather it seems to just be an issue with the call app itself, a fix I read but never go to try was taking a sim card from a known working phone that has call forwarding on and inserting it into the unworking phone.
Try stopping the phone app and clear all data. I got a new sim card and then did that and my call forwarding worked. YMMV
I have the same problem. I called tech support today and the lady I talked to didn't even know that the gear app could auto forward you calls. She said she would set it up for me on her end. Not what I wanted. I want this 2 high end devices to perform the way they are suppose to before att got there hands on it.
So what I did was, I pulled out my Note 3. Updated to latest FireKat Rom and problem solved.
My note 4 and gear s worked perfectly when I first got them. THEN WE GOT AN UPDATE--------THE ONLY UPDATE.
That's when I first started having this problem.
Not only do we not have root, but now it isn't doing the cool things it should. I'm sorry for the long winded ***** but I shouldn't have to wait for the chance of a possible maybe sometime in the future if everything goes right update that may or may not correct this problem and could possibly inject more issues. I'm sure someone will correct me if I'm wrong.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
thanitos said:
It's something to do with the phone, as you seem to be aware of, I had a customer come in who wanted to forward his note 4 to his gear s, the same issue happened, from what I can gather it seems to just be an issue with the call app itself, a fix I read but never go to try was taking a sim card from a known working phone that has call forwarding on and inserting it into the unworking phone.
Click to expand...
Click to collapse
jrtireman said:
I have the same problem. I called tech support today and the lady I talked to didn't even know that the gear app could auto forward you calls. She said she would set it up for me on her end. Not what I wanted. I want this 2 high end devices to perform the way they are suppose to before att got there hands on it.
So what I did was, I pulled out my Note 3. Updated to latest FireKat Rom and problem solved.
My note 4 and gear s worked perfectly when I first got them. THEN WE GOT AN UPDATE--------THE ONLY UPDATE.
That's when I first started having this problem.
Not only do we not have root, but now it isn't doing the cool things it should. I'm sorry for the long winded ***** but I shouldn't have to wait for the chance of a possible maybe sometime in the future if everything goes right update that may or may not correct this problem and could possibly inject more issues. I'm sure someone will correct me if I'm wrong.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
Click to expand...
Click to collapse
I came across this post:
This is a problem with AT&T. I'm running 4.4.4 Android on a new Note 4 and discovered that Google Voice wouldn't run on the phone. I suspect the issue is tied to AT&T's implementation of their Visual Voicemail.
After spending a few calls with AT&T Tech Support, I was able to get my Google Voice to work by using the Call Forwarding Settings of "Forward When Busy", "Forward When Unavailable", and "Forward When Unreachable" to be set to my Google Voice number. The problem is that the Note 4 has the bug you mention. It's not possible for the user to access the settings on the phone without getting the "Network or SIM card error" message.
AT&T Tech Support can manually configure these settings, but this will only help if you don't change the settings often because a call to AT&T is required. I'm hoping they fix this bug in the Lollipop build.
Be careful when calling AT&T Tech Support, the first two times I called, the Tech Support Agent had no idea that this type of Call Forwarding Settings were configurable.
For the 3rd try at calling them, I got someone more knowledgeable who first reset my voicemail to "Basic Voicemail". This is done in the AT&T system, not on the individual phone. Once that had been done, I then had to "activate" the Basic Voicemail by configuring my box. As soon as that was done, the AT&T rep was able to go into the AT&T system and manually configure the three Call Forwarding options that I wanted.
It was a huge pain to go through, especially because all I wanted to do was use Google Voice which has worked on AT&T Samsung phones going back to my first Galaxy SII.
My phone still shows the "Network or SIM card Error" whenever I try to access the Call Forwarding Settings, but at least I was able to get the Call Forwarding configured for my Google Voice to work again.
I don't know if this info helps you out, but I wanted to pass it along.
Went back to AT&T yesterday, this time armed with my Nexus 6. Got a nano sim. Nexus 6 call forwarding function work. Working sim into Note 4. same crap happens.
I just check again this morning, and my Note 3 is working flawlessly. Gear app autofowards my calls as it should and advanced call settings does not show error message. I believe it's a problem with the Note 4 not able to register it's self with the network. If I use another phone it registers fine, call forwarding work as does tethering hot spot. If I try my Note 4 neither wants to work. When I call att they can fix my tethering hot spot but can't fix forwarding. My Note 3 just works by its self without having to do anything such as clear app data or anything with I have tried along with phone reset multiple times. I'm going to use my Note 3 for a while.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
Used my Note 3 all day today. Everything worked flawlessly. Got home and started my tethering hotspot and no problems. I'm thinking that I'm getting tired of my Note 4. My Note 3 running Firekat is just as fast. The only thing is the camera and the screen is so good. I wish my Note 4 was as, we'll I'll stop there. Thinking about trading Note 4 in for the iPhone 6 plus. I'll still have my Note 3 that everything works perfectly on. I get bored and like to be able to switch up the experience so if I have android, Note 3 would be note 4 but, and the hated ios witch just works and that can be jailbroken with a lot more help because they are all the same device and dose not have individually locked boot loaders. ????? What to do???
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
jrtireman said:
Used my Note 3 all day today. Everything worked flawlessly. Got home and started my tethering hotspot and no problems. I'm thinking that I'm getting tired of my Note 4. My Note 3 running Firekat is just as fast. The only thing is the camera and the screen is so good. I wish my Note 4 was as, we'll I'll stop there. Thinking about trading Note 4 in for the iPhone 6 plus. I'll still have my Note 3 that everything works perfectly on. I get bored and like to be able to switch up the experience so if I have android, Note 3 would be note 4 but, and the hated ios witch just works and that can be jailbroken with a lot more help because they are all the same device and dose not have individually locked boot loaders. ????? What to do???
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
Click to expand...
Click to collapse
Tethering should work unless you have unlimited data, all mobile share plans from att include thethering, also you can pre-order the s6 on Friday, if I remember what our new Sammy rep was talking to me about, got to play with it for 30 seconds before a customer walked in, the ui is nice and smooth and the new octa exynos chip is suppose to run cooler and it seemed, just for ui scrolling, to sail through it all. I like the look and feel, I want it......
Edit: keep in mind that you'll be in the same position you are now as far as root and unlocked bootloader, if you want these things wait to see who sells the phone unlocked then buy it at full retail and use it on your account. I work for att, I know even the nexus 6, the most close to stock phone we sell has bloat ware and is locked down tight. If I get the s6 it's out right and unlocked.
Yes I agree. It should work. If I switch my sim to another phone it works just fine. Everything works as it should, but if I put my sim back in my Note 4 in phone settings advanced settings I get an simcard or network error and call forwarding does not work. Also tethering will fail telling me to call 611 or visit website to register device for tethering. Gear app will fail to forward calls also and I have had problems with network data. If you Google this problem it is a problem with note 4. Some people on the att forums are just hoping for an update soon. That's is not acceptable to me. It worked when I bought the phone then there was an update that was pushed to my phone and now my phone is turned off and I'm using my Note 3. So by the time this gets resolved and I can enjoy my phone it will be old in the world of phone technology. So why should I keep it, hoping it will be updated sometime in the near future which keeps getting pushed back for some unknown to me reason. Don't get me wrong. I love my Note 4 but I want it to work now.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
---------- Post added at 11:21 PM ---------- Previous post was at 11:16 PM ----------
The S6 Edge does look nice though.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
jrtireman said:
Yes I agree. It should work. If I switch my sim to another phone it works just fine. Everything works as it should, but if I put my sim back in my Note 4 in phone settings advanced settings I get an simcard or network error and call forwarding does not work. Also tethering will fail telling me to call 611 or visit website to register device for tethering. Gear app will fail to forward calls also and I have had problems with network data. If you Google this problem it is a problem with note 4. Some people on the att forums are just hoping for an update soon. That's is not acceptable to me. It worked when I bought the phone then there was an update that was pushed to my phone and now my phone is turned off and I'm using my Note 3. So by the time this gets resolved and I can enjoy my phone it will be old in the world of phone technology. So why should I keep it, hoping it will be updated sometime in the near future which keeps getting pushed back for some unknown to me reason. Don't get me wrong. I love my Note 4 but I want it to work now.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
---------- Post added at 11:21 PM ---------- Previous post was at 11:16 PM ----------
The S6 Edge does look nice though.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
Click to expand...
Click to collapse
I updated to 5.01, still has the same issue. This is quite possibly the last Samsung phone I'll ever buy
Elpidio said:
I updated to 5.01, still has the same issue. This is quite possibly the last Samsung phone I'll ever buy
Click to expand...
Click to collapse
force stop the phone app and it should fix your issue.
icexshinigami said:
force stop the phone app and it should fix your issue.
Click to expand...
Click to collapse
thanks for the tip, I force stop all three phone apps to no avail.
Elpidio said:
thanks for the tip, I force stop all three phone apps to no avail.
Click to expand...
Click to collapse
I know you tried , the dialer codes.
always call forward setting , **21*808551999# (did you make sure it is 10digits? should be , **21*1808551999# if you are in the us. it might be worth a try.
conditional call forwarding **004*1808551999# (busy, rejected, missed calls)
icexshinigami said:
force stop the phone app and it should fix your issue.
Click to expand...
Click to collapse
icexshinigami said:
I know you tried , the dialer codes.
always call forward setting , **21*808551999# (did you make sure it is 10digits? should be , **21*1808551999# if you are in the us. it might be worth a try.
conditional call forwarding **004*1808551999# (busy, rejected, missed calls)
Click to expand...
Click to collapse
sorry, there's one digit missing in my original post
should have been +18085519959
There's definitely something wrong with how AT&T network supporting this phone. I have no problem with my Nexus 6. It's very frustrating but it's something I have to live with if I want to keep using this phone.
Anyways, thanks for trying to help.
Elpidio said:
I updated to 5.01, still has the same issue. This is quite possibly the last Samsung phone I'll ever buy
Click to expand...
Click to collapse
The upgrade fixed the problem for me. I didn't change anything else besides the OTA update.
scrtsqrrl said:
The upgrade fixed the problem for me. I didn't change anything else besides the OTA update.
Click to expand...
Click to collapse
only thing I have not done is "wipe data/factory reset" from the recovery mode. I'll see if I can back up my data on ODIN
Elpidio said:
only thing I have not done is "wipe data/factory reset" from the recovery mode. I'll see if I can back up my data on ODIN
Click to expand...
Click to collapse
Weird that would have been one of the first things I did.. Assumed you already went that way.. If after all this it doesn't work it seems you may have a defective device and should bring it up with samsung or att for an exchange...
icexshinigami said:
Weird that would have been one of the first things I did.. Assumed you already went that way.. If after all this it doesn't work it seems you may have a defective device and should bring it up with samsung or att for an exchange...
Click to expand...
Click to collapse
I did the "wipe data/factory reset" from recovery and its still the same. You maybe right that the device is defective and since its more than 30 days, either I'll call Samsung for a replacement or claim insurance, however, by looking at AT&T community forum thread, I read that it all worked with N910AUCU1ANIE firmware, when AT&T updated that firmware, all hell broke loose. I'll see if I can have Samsung replace it.
https://forums.att.com/t5/Samsung-D...e-Update-Broke-my-Phone-Settings/td-p/4170378
Elpidio said:
I did the "wipe data/factory reset" from recovery and its still the same. You maybe right that the device is defective and since its more than 30 days, either I'll call Samsung for a replacement or claim insurance, however, by looking at AT&T community forum thread, I read that it all worked with N910AUCU1ANIE firmware, when AT&T updated that firmware, all hell broke loose. I'll see if I can have Samsung replace it.
https://forums.att.com/t5/Samsung-D...e-Update-Broke-my-Phone-Settings/td-p/4170378
Click to expand...
Click to collapse
Its on its way to Samsung Repair Center in Plano, TX

Incoming calls

So I'm noticing that I am not able to receive incoming calls. When someone calls me it rings and goes to voicemail but doesn't show anything on my end. I'm on Verizon with a nano sim card and have BL unlocked with root and pure nexus ROM. Any info would be helpful. Thanks in advance
STIKID said:
So I'm noticing that I am not able to receive incoming calls. When someone calls me it rings and goes to voicemail but doesn't show anything on my end. I'm on Verizon with a nano sim card and have BL unlocked with root and pure nexus ROM. Any info would be helpful. Thanks in advance
Click to expand...
Click to collapse
Do you have google voice on the phone? If not, check APN settings.
I do not think I have google voice and I'm assuming APN is access point network if so is there a certain one its suppose to be? It was working and just stopped.
STIKID said:
I do not think I have google voice and I'm assuming APN is access point network if so is there a certain one its suppose to be? It was working and just stopped.
Click to expand...
Click to collapse
Maybe you have recently installed any apps that would cause the issue. I am with T-Mobile and don't know if some of the settings are the same, but you can check under cellular>access point names. Once you tap on the one that is selected, scroll down to "APN protocol:" and play with settings by setting it to IPv4, iPv6 or both IPv4/IPv6, saving after each change, calling your phone. If won't work, then try to reset network settings - could be under "backup and restore"
Still didn't help. Any other ideas? Could I get or download google voice and could that solve this issue?
STIKID said:
Still didn't help. Any other ideas? Could I get or download google voice and could that solve this issue?
Click to expand...
Click to collapse
Another person with totally different phone, had an issue few months ago and we found an issue which was google voice, but in your case, it seems something else. Did you get any OTA update recently? Also do you have Wi-Fi calling on?
Haven't had any update since the beginning of November for security update and do not have WiFi calling on
have you tried rebooting the phone? are you able to make any outbound calls?
I have tried rebooting. Removing sim and reinstalling sim. Everything works as for as text messages incoming and outgoing. I can call out just no incoming calls.
Is there an issue with the sim? You don't have "do not disturb" on, do you? Have you dug through the settings of your custom ROM to make sure some sort of call blocking feature isn't enabled?
No problem with my sim its brand new and have not messed with any call settings in my ROM that'd mess with phone setting and do not have the "do not disturb" setting on either. I did a lot of research last night and I was seeing that the nexus 5 also had something similar but was fixed in 4.2 I believe. Possibly could it be that I'm still on 6.0 and not on 6.0.1?
Does anyone else have Verizon and can tell me wat APN theirs is set to?
STIKID said:
Does anyone else have Verizon and can tell me wat APN theirs is set to?
Click to expand...
Click to collapse
APN: VZWINTERNET, MCC 311, MNC 480, APN type: default, dun, supl; APN protocol: IPv4/IPv6
Sent from my Nexus 5X using Tapatalk
Weird its exactly the same
STIKID said:
Weird its exactly the same
Click to expand...
Click to collapse
How about pressing "Reset to Default" on the APN menu? Settings/Cellular Networks/Access Point Name then tap the three dots on the top right.
Also, did you match the bootloader, radio, and everything else with your rom base? 6.0 to 6.0, 6.0.1 to 6.0.1.
Sent from my Nexus 5X using Tapatalk
I believe so everything I did was off the pure nexus forum and it was before anything about 6.0.1 was out so I'm pretty sure its all set to 6.0
STIKID said:
I believe so everything I did was off the pure nexus forum and it was before anything about 6.0.1 was out so I'm pretty sure its all set to 6.0
Click to expand...
Click to collapse
All things considered, you may want to flash stock, root, then put on Pure Nexus again and see if that issue is still there. If no one else is having the issue, it's gotta be something that can be easily resolved on your end.
Sent from my Nexus 5X using Tapatalk
is it possible that when I flashed it, I also flashed a vendor.img could that have made this happen if it doesn't the right one?
your best best would be to flash to stock then see if the issue persists, if not, flash your rom then check again, if the issue crops up again after flashing your rom you will then know where your problem lies.
Flash back to stock last night issue was still present. Chatted with Verizon this morning and the rep said it was my sim card. Some how it became inactive. So went to Verizon the store got a quick this isn't a Verizon phone told them its a Google phone that will work with Verizon and them activated a new sim and now its working. Thanks to all that tried to help me try and fix it.

Categories

Resources