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not sure where to begin, i suppose by listing my phone specs after root--
using the galaxy s2, (epic 4g touch) using kernal 2.6.35-8lostkernelexp+, build number starburst 11.13.11 v1.9.8r and running nothing but the honey theme.
i rooted the phone about a week ago and until today, everything seemed to work fine, then suddenly, i was unable to send pictures via text. not a real big issue, but i travel alot and sending pics back home by messages i a big deal for me. i thought it was just somethin with the phone, and after rebooting and rebooting to see if it would correct, it did not. however, normal text's would go through, just not any pics. i could send and receive normal words with no issues.
then just today, i totally lost internet connection--although the 3g is lit up on top, and i have 4 full bars of signal, i cannot surf, all i get is "unable to display webpage". since im at home, i turned on the wifi option and connected through the router in my house, and all worked fine-- i got online, send pic texts, etc...but when i turned wifi off, nothing.
now, back when i rooted the phone, i still kept getting the annoying "system update" messages that the phone normally does, forcing me to install whatever update the phone grabs. to prevent that, i did the steps on this site which was here--
http://forum.xda-developers.com/showthread.php?t=1388778&highlight=freeze+ota
and disabled my update notifications. well, back to the beginning--now i have no internet at all and god only knows what else is wrong that i have yet to discover.
only thing i can think of at this point, is to unroot the phone , return it to the way it was and see how it goes but i dont want to do that--
any ideas?
yes im a noob said:
not sure where to begin, i suppose by listing my phone specs after root--
using the galaxy s2, (epic 4g touch) using kernal 2.6.35-8lostkernelexp+, build number starburst 11.13.11 v1.9.8r and running nothing but the honey theme.
until today, everything seemed to work fine, then suddenly, i was unable to send pictures via text. not a real big issue, but i travel alot and sending pics back home by messages i a big deal for me. however, normal text's would go through, just not any pics. i could send and receive normal words with no issues.
then, totally lost internet connection--although the 3g is lit up on top, and i have 4 full bars of signal, i cannot surf, all i get is "unable to display webpage". since im at home, i turned on the wifi option and connected through the router in my house, and all worked fine-- i got online, send pic texts, etc...but when i turned wifi off, nothing.
now, back when i rooted the phone, i still kept getting the annoying "system update" messages that the phone normally does, forcing me to install whatever update the phone grabs. to prevent that, i did the steps on this site which was here--
http://forum.xda-developers.com/showthread.php?t=1388778&highlight=freeze+ota
and disabled my update notifications. well, back to the beginning--now i have no internet at all and god only knows what else is wrong that i have yet to discover.
only thing i can think of at this point, is to unroot the phone , return it to the way it was and see how it goes but i dont want to do that--
any ideas?
Click to expand...
Click to collapse
Why not nandroid a backup of your current setup and then do a full factory reset wipe and ODIN over a stock rom and see if that fixes it...if it does then there is no reason to bring a perfectly good phone back.
Diagnostic process bro, get on it.
However if that doesn't yield any results? Might be bad hardware (which I doubt) and probably not your fault.
EDIT: You haven't changed your PRL by chance, have you? Sometimes on 11115 or 00001 I get intermittent MMS function...and a few times, legit PRL or not, my wifi/4g have just stopped working. A wipe and stock-restore took care of that every time...though that was a week or two after the phone came out and we didn't have nearly as many tools and options as we do now.
Also, are you sure that you haven't somehow disabled 3G or put it into airplane mode? As insulting as that sounds I have to ask....
...sometimes even the brightest of us forget to plug things in.
Odin restore would be the first step.
I would try ##72786# in the dialer then entering your msl. After that just just hut yes then let your phone do its thing and reboot and reactivate. Just remember to cancel it during the firmware check.
It burns when I tapatalk...
Beejis said:
I would try ##72786# in the dialer then entering your msl. After that just just hut yes then let your phone do its thing and reboot and reactivate. Just remember to cancel it during the firmware check.
It burns when I tapatalk...
Click to expand...
Click to collapse
Good call...or even just trying to refresh your profile under 'updates' would be the easiest place to start...
The mms issues are likely a limitation of the ROM you are running (I haven't run Starburst in a couple of months so you'll have to ask about that in the ROM thread.) Easily resolved by using a third party app for mms if it is an important feature for you.
As far as the rest, the code provided by beejis is the reprovisioning code, also called a hands free reset and there is a bit more to the process than he stated (at least for a noob.) Hit the toolkit link in my signature and you'll find step by step instructions.
If that doesn't work, starting fresh is an incredibly simple process.
Also, posting the exact same question in two different forums is breaking a Cardinal rule, so you probably want to refrain from that, it won't win you many friends.
Sent from my SPH-D710 using xda premium
Beejis said:
I would try ##72786# in the dialer then entering your msl. After that just just hut yes then let your phone do its thing and reboot and reactivate. Just remember to cancel it during the firmware check.
It burns when I tapatalk...
Click to expand...
Click to collapse
yes i tried that, after the phone reboots, it says uptop "device not activated" and nothiing....i have to manually go into settings/about phone/system update and do it from there and even then, after a few secs, i get an error message saying unable to complete...
daneurysm said:
Good call...or even just trying to refresh your profile under 'updates' would be the easiest place to start...
Click to expand...
Click to collapse
yes, tried that to.....get nothing but "error cannot complete" messages. all i can do now is make calls
If you have titanium backup, go into that app then click backup/restore at the top. Find system updates and click on it to see if it's frozen, if it is defrost it. Then try my steps again. Other than that I'd try to Odin a stock ROM.
It burns when I tapatalk...
daneurysm said:
Good call...or even just trying to refresh your profile under 'updates' would be the easiest place to start...
Click to expand...
Click to collapse
ok thanks, i went back to odin stock rom, did it from qbking77's post and the phone is back on stock...however............still no internet/data!!
i did do the ##number thing, the phone rebooted but notihng happened--i thought it was supposed to auto activate or something. so i went into settings/about phone/update profile....it scanned and after a few mins, i still get the error message "update could not be completed, if problem persists contact sprint customer support"
so im back on factory rom, but nothings changed---im where i was before--no data/internet....
before installing a different rom and such, i figure ill stop here and see what other suggestions may come about....sooooo, what next?
Take your phone in to a sprint store, an exchange may be in your future.
Just_s said:
Also, posting the exact same question in two different forums is breaking a Cardinal rule, so you probably want to refrain from that, it won't win you many friends.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
yes indeed, sorry about that. when i made the post here, i originally couldnt find it and thought it was auto deleted somehow because i had checked "is this a question" button at the bottom, so i went into the q/a section and made the post there...
didnt mean to do it twice
phatmanxxl said:
Take your phone in to a sprint store, an exchange may be in your future.
Click to expand...
Click to collapse
gee i hope not... i got the phone dec 14th, cant imagine having probs this early....
what if i did a total wipe, factory reset? i know ill loose everything on the phone, and now that its not rooted any longer, i have no way to back up anything (or at least not that i know of)
just hoping theres a better fix than a return/ factory reset
Now that you are stock, call sprint tell them your issue (only tell then internet doesn't work) and they'll do stuff on their end to trouble shoot it. Hopefully that will fix it.
It burns when I tapatalk...
I would try this. This will reset you back to exactly the way you got the phone. If you are still having problems then you will have to take it back to Sprint.
http://www.youtube.com/watch?v=_vmEmheJnyg
cds0699 said:
I would try this. This will reset you back to exactly the way you got the phone. If you are still having problems then you will have to take it back to Sprint.
http://www.youtube.com/watch?v=_vmEmheJnyg
Click to expand...
Click to collapse
thanks. thats exactly what i did before you made this reply hehe...
as before, still no data/internet
yes im a noob said:
thanks. thats exactly what i did before you made this reply hehe...
as before, still no data/internet
Click to expand...
Click to collapse
That sucks, I'd recommend taking the phone to Sprint/where you bought it, and get it replaced/fixed. Good news is you're now back on stock so they won't really look into rooting as a problem. I always put phones back to stock before I take it in for a claim.
cds0699 said:
That sucks, I'd recommend taking the phone to Sprint/where you bought it, and get it replaced/fixed. Good news is you're now back on stock so they won't really look into rooting as a problem. I always put phones back to stock before I take it in for a claim.
Click to expand...
Click to collapse
yea, dunno...
i did call sprint per Beejis reply here just above yours. after going through a ton of crap that i did yesterday and all today, the ## number crap, they tell me there's a nationwide outage. now i find that hard to believe since both my other phones in the house, wife/kid work just fine and they have data/internet and other ppl i know have no problems....i told the tech person that it just must be my phone only cuz everyone else's seems to work.
she did give me an outage number, maybe someone on here can verify it -- 8622911 so who the heck knows. what i do know is, i sure spent a heck of alota time on here, resetting my phone, unrooting, blahh blahh just to find out there's an outage which i doubt in the first place ...
we'll see,,,,,
If you are now stock/rooted, sounds like you need to use sfhubs auto root script to go back to stock recovery (overwrite your custom recovery) unroot, and take it back to Sprint.
DataHawg said:
If you are now stock/rooted, sounds like you need to use sfhubs auto root script to go back to stock recovery (overwrite your custom recovery) unroot, and take it back to Sprint.
Click to expand...
Click to collapse
its just stock odin at this point, as if it came from the store.
also, still no data/internet as of this morning. dont know why sprint
is telling me this bs story of an outage, and even if so, i find it way hard to beleive its a 4 day outage
but yes, looks like im headed back to the store-- i got it at best buy, have insurance and all that, but ill wait till tomorrow or something just in case this phantom outage corrects itself
by the way, where do i find this sfhubs root your talking about?
oh one other thing i discovered today also, now gps dont work either, no location, no search no nothing and it is turned on......... sigh
It stopped receiving texts yesterday.She can send them but cant receive. she doesnt have google voice. a couple days ago or a week ago she had to reboot her phone 7 times because it locked up on her. it took 7 times to get it to restart. It is rooted with either a stock rom or just stock and rooted. i didnt do it, so I dont remember. I know it has the crappy camera on it. I was planning on putting miui on it later this month, but if that wont fix it, I will just unroot her phone and have her take it to the store. But from what Ive read it doesnt seem they will do anything? I hate to take a trip up there if it wont fix her issue.
Try a factory reset
Sent from my PC36100 using xda premium
give tech support a call before un-rooting and taking it back to the store, it may be something on their end they can handle over the phone. Its worth a try
loveshinesthru said:
It stopped receiving texts yesterday.She can send them but cant receive. she doesnt have google voice. a couple days ago or a week ago she had to reboot her phone 7 times because it locked up on her. it took 7 times to get it to restart. It is rooted with either a stock rom or just stock and rooted. i didnt do it, so I dont remember. I know it has the crappy camera on it. I was planning on putting miui on it later this month, but if that wont fix it, I will just unroot her phone and have her take it to the store. But from what Ive read it doesnt seem they will do anything? I hate to take a trip up there if it wont fix her issue.
Click to expand...
Click to collapse
If you can try flashing sense 1.0 rom. Say Tommytomatoe's or Gruesomewolf' or swagstr's. Then try updating profile and prl.
Sent from my lair.
I did have her update profile and prl and it didnt help any. I think she is going to call sprint tomorrow and see if there is anything they can do. Do any of you know if I put a different rom on it if it will fix it? If her phone is rooted will a factory reset mess it up? she did that on her optimus and it didnt have a compatible recovery and it messed up the phone. we thought it was bricked, but my roommate fixed it.
Factory reset will only erase all data so it won't mess up just have her export contacts to sd, get Sms backup and restore from market to. Save her texts if she wants and use titanium backup pro or mybackuproot to save all her apps and data first so. She can restore everything after the reset since she will lose it all
________________________________
{We are legion, for we are many}
>Sent from my Anonymous DeathStar in the depths of GalaXy S2<
-Coming soon to an Evo4G near you?: [AoSP]EViL-MoD_FReEvO v0.1[Free your phone]-
Since your on a stock rooted Tom try this:
1.get msl reader off the market, its free and write down your msl code
2.dial ##data# select edit mode, it'll ask you for your msl code
3. Tap on your data profile option, hit menu and then choose restore profile.
4. Let it restart and if it doesn't restart restart the phone yourself. Let it reprovision and go through the handsfree activation, after its finished cancel the prl update
5. Let it settle now update profile first prl second, restart the phone after both is done and report back if that worked
PS that's usually what I have to do any time I have texting issues and it usually clears everything up. Plus if you call sprint tech support this is what theyll have you do
Sent from my PC36100 using xda premium
Check the memory. She may have to remove some apps. Try that before you get knee deep into unrooting . I had customer per day with similar issues.
Sent from my PC36100 using XDA
Koont said:
Check the memory. She may have to remove some apps. Try that before you get knee deep into unrooting . I had customer per day with similar issues.
Sent from my PC36100 using XDA
Click to expand...
Click to collapse
Im the one with memory issues and I never have a problem with receiving texts.
I havent heard back yet whether doing those 5 steps has worked or not. Shes at work.
makesure google voice is not installed, happened to me..
Sent from my Nexus S using Tapatalk
She doesnt have google voice, that was the first thing I asked her.
She tried the 5 steps and its still not working.
gohstly sms in the market works for me =], i had same issue, i would buy pro tho or else youll have to go to the app, every time, a text is missed, its only a dollar..
so she talked to tech support and theres nothing that can be done. theyve tried everything. it wont work. can the store order her one without paying a fee, or is the only other option assurion?
loveshinesthru said:
so she talked to tech support and theres nothing that can be done. theyve tried everything. it wont work. can the store order her one without paying a fee, or is the only other option assurion?
Click to expand...
Click to collapse
If she has insurance, and/ or if your 30 days isn't up yet, unroot get a new one
sent from my EVO EXPRESS 4g
Ghostly SMS
Seconded, the dual-notification system is annoying but unavoidable and I can't tell you how satisfying it is when Ghostly picks up a text you would have definitively missed.
play.google.com/store/apps/details?id=it.sineo.android.GhostSMS&hl=en
She doesnt want to pay insurance. I talked her through unrooting it, but unrevoked forever son didnt work the two times she tried it, we were running out of time and then we tried the pc36img but her phone doesnt show bootloader option. shes using revolutionary recovery. after we tried all this, now her phone doesnt read her sd card.
loveshinesthru said:
She doesnt want to pay insurance. I talked her through unrooting it, but unrevoked forever son didnt work the two times she tried it, we were running out of time and then we tried the pc36img but her phone doesnt show bootloader option. shes using revolutionary recovery. after we tried all this, now her phone doesnt read her sd card.
Click to expand...
Click to collapse
I had a similar problem with the sdcard just reformat it on a pc and put it back in it should work or use a new sd card and transfer her old files
Sent from my PG86100 using xda premium
I finally have the phone and I did a factory reset, which surprise, did not fix the issue. (being sarcastic) I installed another stock rom and it works just fine. In the meantime she bought an iphone and is very happy with it, so its either going on CL or ebay. has a video docking station and a motorola bluetooth speaker. 16gb card... hope I can get 150 or more for it..
volk9029 said:
If you can try flashing sense 1.0 rom. Say Tommytomatoe's or Gruesomewolf' or swagstr's. Then try updating profile and prl.
Sent from my lair.
Click to expand...
Click to collapse
This worked for me! Thanks!
Punkrocker924 said:
Seconded, the dual-notification system is annoying but unavoidable and I can't tell you how satisfying it is when Ghostly picks up a text you would have definitively missed.
play.google.com/store/apps/details?id=it.sineo.android.GhostSMS&hl=en
Click to expand...
Click to collapse
It is avoidable, just disable the notification in the sms app. Either the downloaded one or stock.
EVO 4G: Swagged Out with Swagged Out Stock+.
Hey everyone, I can't seem to recieve/send text messages and I cannot place calls (says EMERGENCY ONLY)
I am on the T-Mobile network and have done nothing to my phone that could've cause this. I still have signal though.
I tried:
-Flashing 10c and 10m modem
-Reboot
-Turn on Airplane mode and turn it back off
-Took out sim card, put it back in (while phone is off)
and nothing worked. I also tried put my sim card in my Galaxy S3 to see if I get data and can place calls, and everything on the Galaxy S3 works fine! But not on my G3
Here is a picture that shows my network status. I also still have my IMEI, it isn't lost. So what could've cause this? And what can I do? :crying:
I'm in Austin, TX if that matters.
Thank you!
Edit: Fixed my problem! Callled T-mobile and they removed an accidental block on my phone (weird...).
Nabeel10 said:
Hey everyone, I can't seem to recieve/send text messages and I cannot place calls (says EMERGENCY ONLY)
I am on the T-Mobile network and have done nothing to my phone that could've cause this. I still have signal though.
I tried:
-Flashing 10c and 10m modem
-Reboot
-Turn on Airplane mode and turn it back off
-Took out sim card, put it back in (while phone is off)
and nothing worked. I also tried put my sim card in my Galaxy S3 to see if I get data and can place calls, and everything on the Galaxy S3 works fine! But not on my G3
Here is a picture that shows my network status. I also still have my IMEI, it isn't lost. So what could've cause this? And what can I do? :crying:
I'm in Austin, TX if that matters.
Thank you!
Click to expand...
Click to collapse
This crap happened to me yesterday too!! I think I ended up disabling mobile data, changing the Network Mode to another setting like WCDMA ONLY for a minute… once I put Network Mode back to the GSM/WCDMA//LTE only and turned mobile data back on it was fine. It made NO SENSE though!! How can you have service and full signal, but only be able to call 911!?!? Another BS T-Mobile glitch! I'm SERIOUSLY going back to Verizon this weekend I think. No wonder T-Mobile is cheaper and Verizon is more expensive. Why do I ALWAYS forget that YOU GET WHAT YOU PAY FOR!!!
calebcabob said:
This crap happened to me yesterday too!! I think I ended up disabling mobile data, changing the Network Mode to another setting like WCDMA ONLY for a minute… once I put Network Mode back to the GSM/WCDMA//LTE only and turned mobile data back on it was fine. It made NO SENSE though!! How can you have service and full signal, but only be able to call 911!?!? Another BS T-Mobile glitch! I'm SERIOUSLY going back to Verizon this weekend I think. No wonder T-Mobile is cheaper and Verizon is more expensive. Why do I ALWAYS forget that YOU GET WHAT YOU PAY FOR!!!
Click to expand...
Click to collapse
I tried doing what you did, but it didn't work. I have no idea why this is happening. Im going to restore a nandroid from a month ago and see what will happen. Ill report back here if anything changes...
Nabeel10 said:
I tried doing what you did, but it didn't work. I have no idea why this is happening. Im going to restore a nandroid from a month ago and see what will happen. Ill report back here if anything changes...
Click to expand...
Click to collapse
I also disabled most of my xposed modules too. Not sure if that did the trick or not. I did several things. I'll let u know if I can remember any other details to how I fixed it. Good luck bud.
Update: Restoring an early nandroid backup DID NOT fix my issue
I fixed my problem! I called T-mobile and they said someone filed an insurance claim on my account! Apparently it was a glitch in their system. I'm actually shocked that something like that could have happened. That's really sad. Oh well, my problem got fixed! Thanks for your help!
Nabeel10 said:
I fixed my problem! I called T-mobile and they said someone filed an insurance claim on my account! Apparently it was a glitch in their system. I'm actually shocked that something like that could have happened. That's really sad. Oh well, my problem got fixed! Thanks for your help!
Click to expand...
Click to collapse
I hope you talked your way into a discounted month or something similar because that's [email protected]#$% up!
Anyone else having troubles with this happened on my note 3 too
I've edited my APN nothing its very spotty works maybe 50% of the time
Well a few thing. And it a pain in the ass. If they don't have it set up right on t mobile ur screwed. It took me calling 5 times to get someone on the line who knew their job. Setting is hidden on their system. So they need to know location. I had same issues till I fought with them. Now it works.
BAD ASS G3
BACARDILIMON said:
Well a few thing. And it a pain in the ass. If they don't have it set up right on t mobile ur screwed. It took me calling 5 times to get someone on the line who knew their job. Setting is hidden on their system. So they need to know location. I had same issues till I fought with them. Now it works.
BAD ASS G3
Click to expand...
Click to collapse
Grrr might have to call or go in to the corporate store they seem to know what's going on
CheesyNutz said:
Anyone else having troubles with this happened on my note 3 too
I've edited my APN nothing its very spotty works maybe 50% of the time
Click to expand...
Click to collapse
What "issues"? Define "issues."
Also, only the stock Messaging app can send MMS over WiFi. If you're using anything else, it won't work.
CheesyNutz said:
Grrr might have to call or go in to the corporate store they seem to know what's going on
Click to expand...
Click to collapse
I be honest they might be able I went up to the TMOBILE engineer department only cause I said if you advertise it does it better make sure it does or my lawyer would deal with it and I would call the BBB AND REPORT THEM. I also thru in a FCC complaint lol. It sucked.
BAD ASS G3
siraltus said:
What "issues"? Define "issues."
Also, only the stock Messaging app can send MMS over WiFi. If you're using anything else, it won't work.
Click to expand...
Click to collapse
won't send over wifi some times and BS it happens on stock message app too
stock it send 50 % of the time
textra 50%
evolveSMS 50%
as well
I have gone thru 2 sim cards, 2 SM-N910A with similar results.
In settings, call, additional settings, it comes up with Network or SIM card error. AT&T has replaced two sim card, one a micro sim, one a nano sim with adapter.
From the keypad, **21*808551999# the error message as attach
The AT&T associate spent an hour with the advanced tech support to no avail.
I have a Nexus 6 and I can access all the above function, so my account is provisioned properly and I'm post paid
Did you ever find a solution? I'm having the same problem.
It's something to do with the phone, as you seem to be aware of, I had a customer come in who wanted to forward his note 4 to his gear s, the same issue happened, from what I can gather it seems to just be an issue with the call app itself, a fix I read but never go to try was taking a sim card from a known working phone that has call forwarding on and inserting it into the unworking phone.
Try stopping the phone app and clear all data. I got a new sim card and then did that and my call forwarding worked. YMMV
I have the same problem. I called tech support today and the lady I talked to didn't even know that the gear app could auto forward you calls. She said she would set it up for me on her end. Not what I wanted. I want this 2 high end devices to perform the way they are suppose to before att got there hands on it.
So what I did was, I pulled out my Note 3. Updated to latest FireKat Rom and problem solved.
My note 4 and gear s worked perfectly when I first got them. THEN WE GOT AN UPDATE--------THE ONLY UPDATE.
That's when I first started having this problem.
Not only do we not have root, but now it isn't doing the cool things it should. I'm sorry for the long winded ***** but I shouldn't have to wait for the chance of a possible maybe sometime in the future if everything goes right update that may or may not correct this problem and could possibly inject more issues. I'm sure someone will correct me if I'm wrong.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
thanitos said:
It's something to do with the phone, as you seem to be aware of, I had a customer come in who wanted to forward his note 4 to his gear s, the same issue happened, from what I can gather it seems to just be an issue with the call app itself, a fix I read but never go to try was taking a sim card from a known working phone that has call forwarding on and inserting it into the unworking phone.
Click to expand...
Click to collapse
jrtireman said:
I have the same problem. I called tech support today and the lady I talked to didn't even know that the gear app could auto forward you calls. She said she would set it up for me on her end. Not what I wanted. I want this 2 high end devices to perform the way they are suppose to before att got there hands on it.
So what I did was, I pulled out my Note 3. Updated to latest FireKat Rom and problem solved.
My note 4 and gear s worked perfectly when I first got them. THEN WE GOT AN UPDATE--------THE ONLY UPDATE.
That's when I first started having this problem.
Not only do we not have root, but now it isn't doing the cool things it should. I'm sorry for the long winded ***** but I shouldn't have to wait for the chance of a possible maybe sometime in the future if everything goes right update that may or may not correct this problem and could possibly inject more issues. I'm sure someone will correct me if I'm wrong.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
Click to expand...
Click to collapse
I came across this post:
This is a problem with AT&T. I'm running 4.4.4 Android on a new Note 4 and discovered that Google Voice wouldn't run on the phone. I suspect the issue is tied to AT&T's implementation of their Visual Voicemail.
After spending a few calls with AT&T Tech Support, I was able to get my Google Voice to work by using the Call Forwarding Settings of "Forward When Busy", "Forward When Unavailable", and "Forward When Unreachable" to be set to my Google Voice number. The problem is that the Note 4 has the bug you mention. It's not possible for the user to access the settings on the phone without getting the "Network or SIM card error" message.
AT&T Tech Support can manually configure these settings, but this will only help if you don't change the settings often because a call to AT&T is required. I'm hoping they fix this bug in the Lollipop build.
Be careful when calling AT&T Tech Support, the first two times I called, the Tech Support Agent had no idea that this type of Call Forwarding Settings were configurable.
For the 3rd try at calling them, I got someone more knowledgeable who first reset my voicemail to "Basic Voicemail". This is done in the AT&T system, not on the individual phone. Once that had been done, I then had to "activate" the Basic Voicemail by configuring my box. As soon as that was done, the AT&T rep was able to go into the AT&T system and manually configure the three Call Forwarding options that I wanted.
It was a huge pain to go through, especially because all I wanted to do was use Google Voice which has worked on AT&T Samsung phones going back to my first Galaxy SII.
My phone still shows the "Network or SIM card Error" whenever I try to access the Call Forwarding Settings, but at least I was able to get the Call Forwarding configured for my Google Voice to work again.
I don't know if this info helps you out, but I wanted to pass it along.
Went back to AT&T yesterday, this time armed with my Nexus 6. Got a nano sim. Nexus 6 call forwarding function work. Working sim into Note 4. same crap happens.
I just check again this morning, and my Note 3 is working flawlessly. Gear app autofowards my calls as it should and advanced call settings does not show error message. I believe it's a problem with the Note 4 not able to register it's self with the network. If I use another phone it registers fine, call forwarding work as does tethering hot spot. If I try my Note 4 neither wants to work. When I call att they can fix my tethering hot spot but can't fix forwarding. My Note 3 just works by its self without having to do anything such as clear app data or anything with I have tried along with phone reset multiple times. I'm going to use my Note 3 for a while.
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Used my Note 3 all day today. Everything worked flawlessly. Got home and started my tethering hotspot and no problems. I'm thinking that I'm getting tired of my Note 4. My Note 3 running Firekat is just as fast. The only thing is the camera and the screen is so good. I wish my Note 4 was as, we'll I'll stop there. Thinking about trading Note 4 in for the iPhone 6 plus. I'll still have my Note 3 that everything works perfectly on. I get bored and like to be able to switch up the experience so if I have android, Note 3 would be note 4 but, and the hated ios witch just works and that can be jailbroken with a lot more help because they are all the same device and dose not have individually locked boot loaders. ????? What to do???
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jrtireman said:
Used my Note 3 all day today. Everything worked flawlessly. Got home and started my tethering hotspot and no problems. I'm thinking that I'm getting tired of my Note 4. My Note 3 running Firekat is just as fast. The only thing is the camera and the screen is so good. I wish my Note 4 was as, we'll I'll stop there. Thinking about trading Note 4 in for the iPhone 6 plus. I'll still have my Note 3 that everything works perfectly on. I get bored and like to be able to switch up the experience so if I have android, Note 3 would be note 4 but, and the hated ios witch just works and that can be jailbroken with a lot more help because they are all the same device and dose not have individually locked boot loaders. ????? What to do???
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
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Tethering should work unless you have unlimited data, all mobile share plans from att include thethering, also you can pre-order the s6 on Friday, if I remember what our new Sammy rep was talking to me about, got to play with it for 30 seconds before a customer walked in, the ui is nice and smooth and the new octa exynos chip is suppose to run cooler and it seemed, just for ui scrolling, to sail through it all. I like the look and feel, I want it......
Edit: keep in mind that you'll be in the same position you are now as far as root and unlocked bootloader, if you want these things wait to see who sells the phone unlocked then buy it at full retail and use it on your account. I work for att, I know even the nexus 6, the most close to stock phone we sell has bloat ware and is locked down tight. If I get the s6 it's out right and unlocked.
Yes I agree. It should work. If I switch my sim to another phone it works just fine. Everything works as it should, but if I put my sim back in my Note 4 in phone settings advanced settings I get an simcard or network error and call forwarding does not work. Also tethering will fail telling me to call 611 or visit website to register device for tethering. Gear app will fail to forward calls also and I have had problems with network data. If you Google this problem it is a problem with note 4. Some people on the att forums are just hoping for an update soon. That's is not acceptable to me. It worked when I bought the phone then there was an update that was pushed to my phone and now my phone is turned off and I'm using my Note 3. So by the time this gets resolved and I can enjoy my phone it will be old in the world of phone technology. So why should I keep it, hoping it will be updated sometime in the near future which keeps getting pushed back for some unknown to me reason. Don't get me wrong. I love my Note 4 but I want it to work now.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
---------- Post added at 11:21 PM ---------- Previous post was at 11:16 PM ----------
The S6 Edge does look nice though.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
jrtireman said:
Yes I agree. It should work. If I switch my sim to another phone it works just fine. Everything works as it should, but if I put my sim back in my Note 4 in phone settings advanced settings I get an simcard or network error and call forwarding does not work. Also tethering will fail telling me to call 611 or visit website to register device for tethering. Gear app will fail to forward calls also and I have had problems with network data. If you Google this problem it is a problem with note 4. Some people on the att forums are just hoping for an update soon. That's is not acceptable to me. It worked when I bought the phone then there was an update that was pushed to my phone and now my phone is turned off and I'm using my Note 3. So by the time this gets resolved and I can enjoy my phone it will be old in the world of phone technology. So why should I keep it, hoping it will be updated sometime in the near future which keeps getting pushed back for some unknown to me reason. Don't get me wrong. I love my Note 4 but I want it to work now.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
---------- Post added at 11:21 PM ---------- Previous post was at 11:16 PM ----------
The S6 Edge does look nice though.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
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I updated to 5.01, still has the same issue. This is quite possibly the last Samsung phone I'll ever buy
Elpidio said:
I updated to 5.01, still has the same issue. This is quite possibly the last Samsung phone I'll ever buy
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force stop the phone app and it should fix your issue.
icexshinigami said:
force stop the phone app and it should fix your issue.
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thanks for the tip, I force stop all three phone apps to no avail.
Elpidio said:
thanks for the tip, I force stop all three phone apps to no avail.
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I know you tried , the dialer codes.
always call forward setting , **21*808551999# (did you make sure it is 10digits? should be , **21*1808551999# if you are in the us. it might be worth a try.
conditional call forwarding **004*1808551999# (busy, rejected, missed calls)
icexshinigami said:
force stop the phone app and it should fix your issue.
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Click to collapse
icexshinigami said:
I know you tried , the dialer codes.
always call forward setting , **21*808551999# (did you make sure it is 10digits? should be , **21*1808551999# if you are in the us. it might be worth a try.
conditional call forwarding **004*1808551999# (busy, rejected, missed calls)
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sorry, there's one digit missing in my original post
should have been +18085519959
There's definitely something wrong with how AT&T network supporting this phone. I have no problem with my Nexus 6. It's very frustrating but it's something I have to live with if I want to keep using this phone.
Anyways, thanks for trying to help.
Elpidio said:
I updated to 5.01, still has the same issue. This is quite possibly the last Samsung phone I'll ever buy
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The upgrade fixed the problem for me. I didn't change anything else besides the OTA update.
scrtsqrrl said:
The upgrade fixed the problem for me. I didn't change anything else besides the OTA update.
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only thing I have not done is "wipe data/factory reset" from the recovery mode. I'll see if I can back up my data on ODIN
Elpidio said:
only thing I have not done is "wipe data/factory reset" from the recovery mode. I'll see if I can back up my data on ODIN
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Weird that would have been one of the first things I did.. Assumed you already went that way.. If after all this it doesn't work it seems you may have a defective device and should bring it up with samsung or att for an exchange...
icexshinigami said:
Weird that would have been one of the first things I did.. Assumed you already went that way.. If after all this it doesn't work it seems you may have a defective device and should bring it up with samsung or att for an exchange...
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I did the "wipe data/factory reset" from recovery and its still the same. You maybe right that the device is defective and since its more than 30 days, either I'll call Samsung for a replacement or claim insurance, however, by looking at AT&T community forum thread, I read that it all worked with N910AUCU1ANIE firmware, when AT&T updated that firmware, all hell broke loose. I'll see if I can have Samsung replace it.
https://forums.att.com/t5/Samsung-D...e-Update-Broke-my-Phone-Settings/td-p/4170378
Elpidio said:
I did the "wipe data/factory reset" from recovery and its still the same. You maybe right that the device is defective and since its more than 30 days, either I'll call Samsung for a replacement or claim insurance, however, by looking at AT&T community forum thread, I read that it all worked with N910AUCU1ANIE firmware, when AT&T updated that firmware, all hell broke loose. I'll see if I can have Samsung replace it.
https://forums.att.com/t5/Samsung-D...e-Update-Broke-my-Phone-Settings/td-p/4170378
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Its on its way to Samsung Repair Center in Plano, TX