Daughters evo 4g is not receiving texts... help - EVO 4G Q&A, Help & Troubleshooting

It stopped receiving texts yesterday.She can send them but cant receive. she doesnt have google voice. a couple days ago or a week ago she had to reboot her phone 7 times because it locked up on her. it took 7 times to get it to restart. It is rooted with either a stock rom or just stock and rooted. i didnt do it, so I dont remember. I know it has the crappy camera on it. I was planning on putting miui on it later this month, but if that wont fix it, I will just unroot her phone and have her take it to the store. But from what Ive read it doesnt seem they will do anything? I hate to take a trip up there if it wont fix her issue.

Try a factory reset
Sent from my PC36100 using xda premium

give tech support a call before un-rooting and taking it back to the store, it may be something on their end they can handle over the phone. Its worth a try

loveshinesthru said:
It stopped receiving texts yesterday.She can send them but cant receive. she doesnt have google voice. a couple days ago or a week ago she had to reboot her phone 7 times because it locked up on her. it took 7 times to get it to restart. It is rooted with either a stock rom or just stock and rooted. i didnt do it, so I dont remember. I know it has the crappy camera on it. I was planning on putting miui on it later this month, but if that wont fix it, I will just unroot her phone and have her take it to the store. But from what Ive read it doesnt seem they will do anything? I hate to take a trip up there if it wont fix her issue.
Click to expand...
Click to collapse
If you can try flashing sense 1.0 rom. Say Tommytomatoe's or Gruesomewolf' or swagstr's. Then try updating profile and prl.
Sent from my lair.

I did have her update profile and prl and it didnt help any. I think she is going to call sprint tomorrow and see if there is anything they can do. Do any of you know if I put a different rom on it if it will fix it? If her phone is rooted will a factory reset mess it up? she did that on her optimus and it didnt have a compatible recovery and it messed up the phone. we thought it was bricked, but my roommate fixed it.

Factory reset will only erase all data so it won't mess up just have her export contacts to sd, get Sms backup and restore from market to. Save her texts if she wants and use titanium backup pro or mybackuproot to save all her apps and data first so. She can restore everything after the reset since she will lose it all
________________________________
{We are legion, for we are many}
>Sent from my Anonymous DeathStar in the depths of GalaXy S2<
-Coming soon to an Evo4G near you?: [AoSP]EViL-MoD_FReEvO v0.1[Free your phone]-

Since your on a stock rooted Tom try this:
1.get msl reader off the market, its free and write down your msl code
2.dial ##data# select edit mode, it'll ask you for your msl code
3. Tap on your data profile option, hit menu and then choose restore profile.
4. Let it restart and if it doesn't restart restart the phone yourself. Let it reprovision and go through the handsfree activation, after its finished cancel the prl update
5. Let it settle now update profile first prl second, restart the phone after both is done and report back if that worked
PS that's usually what I have to do any time I have texting issues and it usually clears everything up. Plus if you call sprint tech support this is what theyll have you do
Sent from my PC36100 using xda premium

Check the memory. She may have to remove some apps. Try that before you get knee deep into unrooting . I had customer per day with similar issues.
Sent from my PC36100 using XDA

Koont said:
Check the memory. She may have to remove some apps. Try that before you get knee deep into unrooting . I had customer per day with similar issues.
Sent from my PC36100 using XDA
Click to expand...
Click to collapse
Im the one with memory issues and I never have a problem with receiving texts.
I havent heard back yet whether doing those 5 steps has worked or not. Shes at work.

makesure google voice is not installed, happened to me..
Sent from my Nexus S using Tapatalk

She doesnt have google voice, that was the first thing I asked her.
She tried the 5 steps and its still not working.

gohstly sms in the market works for me =], i had same issue, i would buy pro tho or else youll have to go to the app, every time, a text is missed, its only a dollar..

so she talked to tech support and theres nothing that can be done. theyve tried everything. it wont work. can the store order her one without paying a fee, or is the only other option assurion?

loveshinesthru said:
so she talked to tech support and theres nothing that can be done. theyve tried everything. it wont work. can the store order her one without paying a fee, or is the only other option assurion?
Click to expand...
Click to collapse
If she has insurance, and/ or if your 30 days isn't up yet, unroot get a new one
sent from my EVO EXPRESS 4g

Ghostly SMS
Seconded, the dual-notification system is annoying but unavoidable and I can't tell you how satisfying it is when Ghostly picks up a text you would have definitively missed.
play.google.com/store/apps/details?id=it.sineo.android.GhostSMS&hl=en

She doesnt want to pay insurance. I talked her through unrooting it, but unrevoked forever son didnt work the two times she tried it, we were running out of time and then we tried the pc36img but her phone doesnt show bootloader option. shes using revolutionary recovery. after we tried all this, now her phone doesnt read her sd card.

loveshinesthru said:
She doesnt want to pay insurance. I talked her through unrooting it, but unrevoked forever son didnt work the two times she tried it, we were running out of time and then we tried the pc36img but her phone doesnt show bootloader option. shes using revolutionary recovery. after we tried all this, now her phone doesnt read her sd card.
Click to expand...
Click to collapse
I had a similar problem with the sdcard just reformat it on a pc and put it back in it should work or use a new sd card and transfer her old files
Sent from my PG86100 using xda premium

I finally have the phone and I did a factory reset, which surprise, did not fix the issue. (being sarcastic) I installed another stock rom and it works just fine. In the meantime she bought an iphone and is very happy with it, so its either going on CL or ebay. has a video docking station and a motorola bluetooth speaker. 16gb card... hope I can get 150 or more for it..

volk9029 said:
If you can try flashing sense 1.0 rom. Say Tommytomatoe's or Gruesomewolf' or swagstr's. Then try updating profile and prl.
Sent from my lair.
Click to expand...
Click to collapse
This worked for me! Thanks!

Punkrocker924 said:
Seconded, the dual-notification system is annoying but unavoidable and I can't tell you how satisfying it is when Ghostly picks up a text you would have definitively missed.
play.google.com/store/apps/details?id=it.sineo.android.GhostSMS&hl=en
Click to expand...
Click to collapse
It is avoidable, just disable the notification in the sms app. Either the downloaded one or stock.
EVO 4G: Swagged Out with Swagged Out Stock+.

Related

Serious BUG, i'm coming to XDA for help or guidance

My issue involves the phone not accepting incoming calls.
CLIFFS:
Roughly 1/3 calls are affected, ive tried various kernals, radios, and roms. What else can i try (short of getting a refurb)?
This has only been an issue for the last 2 or 3 weeks, for months before that i never experienced this at all.
DETAILS:
It is very sporadic but happens quite frequently.
Sometimes i will see an incoming call, hear the ringer, then when i click "Accept" it appears to be connected, but i hear dead silence. Then about 10 seconds later the call is ended. It may happen a few times in a row, and it also may not happen. I never have any issues dialing out though.
when im saying "hello? hello?" and hearing nothing ... if i hit the "End Call" button there is a split second i can hear the audio from the other party before the phone hangs up
I know the people calling me, and sometimes it is people who don't call regularly. They wouldn't play games like prank call me.
I have confirmed i am having this issue with at least these ROM's:
SkyRaider 3.2
SkyRaider 3.3
SkyRaider 3.3.1
SkyRaider 3.3.2
virtuous 2.7 + custom kernal
virtuous 2.7 + stock kernal
Have tried the following Kernals:
KK #5
Stock HTC Kernal .15
Stock HTC Kernal .17
Have tried the following radios:
2.07.00.07.16
2.15.00.07.28
2.15.00.09.01
2.05.00.06.11
Does anyone have any suggestions on what else i can try?? I am so in love with my phone, but this is hurting my business and must be resolved.
Has anyone even heard of an issue like this? I dont even know what to search for
Thank you so much if you can help.
This could be a hardware.issue if it persists across still these combinations. Just a thought. You might want to un root it then take it to verizon to ruin done diagnostics...
Sent from my ADR6300 using XDA App
Is that something they do on the spot? Or do they have to take my phone away?
Also if it came down to having to have the phone replaced, are there any known ways of ensuring i receive a new unit?
Thank you.
Im really upset over this because i love my phone so much If it were a problem with BT or something else i may just ignore it, but to not be able to receive calls?? LOL
Try doing a RUU back to stock, and see if your problems are fixed after a factory reset.
Have you tried updating the PRL?
AndrewGL said:
Try doing a RUU back to stock, and see if your problems are fixed after a factory reset.
Click to expand...
Click to collapse
So dont do a factory reset now? Go back to stock 2.2 first, then factory reset?
WoZZeR999 said:
Have you tried updating the PRL?
Click to expand...
Click to collapse
No, im assuming i can find out how to do this with a quick search .. unless you have a moment to explain?
Thank you so much.
FYI, today i got the issue using another radio, will update original post
rsarno said:
So dont do a factory reset now? Go back to stock 2.2 first, then factory reset?
Yes
No, im assuming i can find out how to do this with a quick search .. unless you have a moment to explain?
Thank you so much.
FYI, today i got the issue using another radio, will update original post
Click to expand...
Click to collapse
*228 option 2 this will reprogram and restart your phone.
ramcharger1979 said:
*228 option 2 this will reprogram and restart your phone.
Click to expand...
Click to collapse
Thank you. I did it, and went from 51920 to 52011
I wonder if this will have any affect
Just an update on this, since changing my PRL i have not yet had the issue happen again!!
I only received like 5 calls, but i usually always get it 1/3 typically
Ill update if anything changes, but thanks so much!!
The PRL did not work afterall.
What are my next steps? If i take my phone to VZW can they run some sort of test on the spot? or will they want to send it away?
Or should i dial 611 and make a stink until they send me a new phone?
I dont know what to do
rsarno said:
The PRL did not work afterall.
What are my next steps? If i take my phone to VZW can they run some sort of test on the spot? or will they want to send it away?
Or should i dial 611 and make a stink until they send me a new phone?
I dont know what to do
Click to expand...
Click to collapse
Un root it first then take it back to stock. Lots of info out there about how to do that. Then take it back to verizon store. Be sure to s-on the phone...
Sent from my ADR6300 using XDA App
Yep thats what its looking like
I downloaded the RUU and flashed it, but there was an error saying "Bad" and abandoned. Any idea where i can find a confirmed copy?
I then tried flashing the earliest backup i had from Recovery, it appears to be from just before i rooted.
Im going to see if i have the issue on this rom.
If i do, i will go S-On and they will see me in the store
what pisses me off most is i cant replicate it to do testing!!
Im sitting here literally calling myself over and over, to see if it connects lol
ok then, I had issues too with my network, and doing *228 was not good enough for some reason soooo do this.
Do a RUU by following the directions in this thread, and by using the file provided there.
http://www.incredibleforum.com/foru...-how-get-back-complete-stock-s-off-2-2-a.html
Then once you have gotten through the set up of your stock 2.2 incredible, Factory reset (pick the option that wipes the most data). When you turn back on your phone, it will ask you to activate it, like you just got a new phone. That has been fixing a lot of peoples weird problems lately.
AndrewGL said:
ok then, I had issues too with my network, and doing *228 was not good enough for some reason soooo do this.
Do a RUU by following the directions in this thread, and by using the file provided there.
http://www.incredibleforum.com/foru...-how-get-back-complete-stock-s-off-2-2-a.html
Then once you have gotten through the set up of your stock 2.2 incredible, Factory reset (pick the option that wipes the most data). When you turn back on your phone, it will ask you to activate it, like you just got a new phone. That has been fixing a lot of peoples weird problems lately.
Click to expand...
Click to collapse
So you unrooted, flashed 2.2, factory reset, then re-rooted?
Only way to get a new unit is to go in the store and freak out cuz you lost it and you need a phone NOW! They can call asurion for you and get what's called an emergency replacement or something like that. Just tell them you have buisness the next day and it's out of state. But the downside is you will get a Incredible with a SLCD screen and not your original AMOLED. But aleast it's new
Sent from my ADR6300 using XDA App
Okay i fooled a lot and it hasnt happened yet (i have my toes crossed)
Here is what i did:
First, i flashed back to my very first backup right after root. So i went back to stock, but still had root.
Next i did a factory reset, wiped all data
Next i flashed SkyRaider3.3.2, newest radio, and manually reinstalled all apps and settings
so far its been 24hrs and i haven't had the issue!!
going on 4 days without an issue, thanks everyone for the help and advice

[Q] Error 1012 no matter what Sprint or I do

For the past week and 1/2 i get error 1012 if i do a profile or prl update. I play with my radios in different area to test. So i always follow up with a profile update. So then i have to call sprint, have them refresh my phone and then it works for a short period of time. If i do a profile restore it never activates and have to call sprint.
Running synergy rc1 hw 0002
Lastest radios were flashed in fastboot and have worked before.
When i called sprint they gave me a credit if i was to go to the store and it be free of charge and id get a new phone. But i dont want to end up with 2.3 and loose root.
Also she said it no longer matter if your phone is rooted. You can bring it for service.
Sent from my hTc Evo!
Joey SR said:
For the past week and 1/2 i get error 1012 if i do a profile or prl update. I play with my radios in different area to test. So i always follow up with a profile update. So then i have to call sprint, have them refresh my phone and then it works for a short period of time. If i do a profile restore it never activates and have to call sprint.
Running synergy rc1 hw 0002
Lastest radios were flashed in fastboot and have worked before.
When i called sprint they gave me a credit if i was to go to the store and it be free of charge and id get a new phone. But i dont want to end up with 2.3 and loose root.
Also she said it no longer matter if your phone is rooted. You can bring it for service.
Sent from my hTc Evo!
Click to expand...
Click to collapse
The being rooted and not matter I can say is true.
Sorry I can't help with the rest.
Sent from my PC36100 using Tapatalk
I also had trouble updating my PRL today, running Synergy RC1. First time I've ever had problems updating the PRL.
ncfastls1 said:
I also had trouble updating my PRL today, running Synergy RC1. First time I've ever had problems updating the PRL.
Click to expand...
Click to collapse
Did you use clockwork mod? This guy had a similar prob.
I am having this issue as well, I posted in the forum in that link.
This is odd. We can make calls on the phone, internet, text, can not update PRL, profile and it will not receive picture texts. I messed up and DID NOT make a backup of the stock ROM, as I put a new 16g SD card in it. So I dont know if I can go back to the Stock rom or not and try it all again.
I really dont want to go to Sprint and then be given a new 2.3.3 phone.
Thanks to all that have any ideas.
I have another EVO and did the same thing to it, and it works perfectly.
I had this problem, too. The only thing that fixed it for me was a full wipe using ##786#. You will need the MSL code to do this. If you don't have it and you are rooted, you can get MSL reader from the market. If you are not rooted, then you need to call Sprint and sweet talk them into giving it to you. Back up all your apps/user date with Titanium (or whatever you use) before attempting this because it WILL wipe everything from your phone.
i use amon recovery. wiped my whole phone and reinstalled the rom, even flashed others with no go. Downgraded radio = nothing, upgraded again = nothing
I have had lots of problems getting my Data to work on my EVO running on the Boost Mobile Network(A.K.A. Sprint). Still continue not to have Data on it. I assumed it was PRL Version, but was incorrect. Well, I would get the same Error Code. I managed to update PRL manually using the link below.
http://forum.xda-developers.com/showthread.php?t=898628
Still NO DATA on my HTC EVO 4G!
Still get calls & text messages, but no internet!
I got a refurb phone a couple days ago, and they were having provisioning problems then when trying to update it at store. Perhaps it's still occurring?
UPDATE:
I took it to the store yesterday. When I went to go pick it up i noticed a scuff mark on the bottom left along with the screen lifting. Went back today to get my refurb only for this one have the whole bottom lift and fiber in the rear camera and the lense. Back to the store I go and hopefully I get a new one.
UPDATE: given another refurb. This one is perfect, no issues. no more errors. also its hardware version 0002. Weird. The other was 0004. So about $37 at the store. when i called sprint I received a $50 credit along with the $37 I spent on the phone. New phone plus credit = a happy customer.
1012 error
rugedraw said:
I had this problem, too. The only thing that fixed it for me was a full wipe using ##786#. You will need the MSL code to do this. If you don't have it and you are rooted, you can get MSL reader from the market. If you are not rooted, then you need to call Sprint and sweet talk them into giving it to you. Back up all your apps/user date with Titanium (or whatever you use) before attempting this because it WILL wipe everything from your phone.
Click to expand...
Click to collapse
I have been working on my HTC EVO phone for several days trying to get my number transferred and the phone activated. I have done a factory reset called customer service, tried rooting it, everything. I got the MSL code from the previous service providers, luckily, and reset the meid imsi and everything. Finally I came across this post and it was a life saver. You providing the ##786# was what i needed to totally clear everything. It is finally activated. Thank you so much it worked!!
jjshleprock said:
The being rooted and not matter I can say is true.
Sorry I can't help with the rest.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
Mám problém s "Neplatná karta SIM " píše mi to služby 4G nejsou k dispozici protože SIM/UICC je neplatné.Kontaktujte služby zákazníkům.
Nerozumím tomu porad Tě mi,prosím.

Can't recieve messages/calls no matter what ROM I use

I'm rooted and have been for a while. I just switched to Team-Nocturnals_Shoooter_RLS3.1.1 rom. I have a problem where sometimes I can't recieve messages on the stock messaging app, I notice this because I have Gingerbread Ghostly constlantly running and that app recieves the message but not the stock messging app. I also don't recieve calls every once in a while.
The first time I ever noticed this was about a month ago when I was running a Going-Green rom but it only happened when i switched to that Rom, never happened before then. So I upgraded my radio to 2.15.00.08.08 because that Rom ran so smoothly on my phone and wanted to keep it. The problem kept happening so i switched to another Rom and it happened on that one as well.
I've switched between different roms probably 5 to 8 times and I still don't recieve messages or calls sometimes and I don't know how to fix it. A while back, user on here was nice and tried helping me out by telling me it could have to do with Google voice, so i completely deactivated Google voice and its still happening.
I would really appreciate any input and info you may have on this and please help if you can. Also can I downgrade my radio? Would that help? Thanks.
What radio version do you have? The newer radios will not allow you to downgrade. But then again, you wouldn't want to downgrade your radio anyway.
When I had this issue it was because Google Voice completely F'ed my phone. My messaging wouldn't work no matter what ROM I flashed. I ended up fixing the phone by accident as I was unrooting it to take it into the store. Here is a link on what I did with mine.
http://forum.xda-developers.com/showpost.php?p=18399552&postcount=2
Follow that process and fully unroot your phone back to bone stock. Once you've got it back to bone stock try sending yourself a message and see if it works. If it does then feel free to unroot once again and reflash whatever ROM you wish. If it still doesnt work then, while unrooted, make sure your phone has accepted all of the OTA updates from Sprint and then update your profile. If it STILL doesnt work then give Sprint tech support a call and ask them what the ## code is to reset your phone's network signal. I wrote it down somewhere from when I tried it on mine but I cannot find that damn piece of paper. If NONE of that works for you then you may have to take it into Sprint. Good news though, it's already fully unrooted so you don't have to worry about the risk of the techs denying you.
Let me know if any of this helps.
I just switched to decks gingerbread rom which is the first time I've gone without sense and I've had no problems so far. Could it have to do with sense?
Sent from my PC36100 using Tapatalk
Doubtful it is sense. What rom were you using before?
I doubt it was Sense because I was having the same problem with an AOSP ROM.
I was using a lot of different sense 3.0/3.5 roms like gruesomewolfs Rom, hybrid beta 8.5, sinister Rom, I've tried almost all.
Sent from my PC36100 using Tapatalk
I'm trying synergy non-godmode for the first time now and will see if I have problems with it. It doesn't make any sense to me at all why I keep having these problems.
Im trying to avoid un-rooting then re-rooting but will do it if that fixes it.
Sent from my PC36100 using Tapatalk
Concordium said:
What radio version do you have? The newer radios will not allow you to downgrade. But then again, you wouldn't want to downgrade your radio anyway.
When I had this issue it was because Google Voice completely F'ed my phone. My messaging wouldn't work no matter what ROM I flashed. I ended up fixing the phone by accident as I was unrooting it to take it into the store. Here is a link on what I did with mine.
http://forum.xda-developers.com/showpost.php?p=18399552&postcount=2
Follow that process and fully unroot your phone back to bone stock. Once you've got it back to bone stock try sending yourself a message and see if it works. If it does then feel free to unroot once again and reflash whatever ROM you wish. If it still doesnt work then, while unrooted, make sure your phone has accepted all of the OTA updates from Sprint and then update your profile. If it STILL doesnt work then give Sprint tech support a call and ask them what the ## code is to reset your phone's network signal. I wrote it down somewhere from when I tried it on mine but I cannot find that damn piece of paper. If NONE of that works for you then you may have to take it into Sprint. Good news though, it's already fully unrooted so you don't have to worry about the risk of the techs denying you.
Let me know if any of this helps.
Click to expand...
Click to collapse
About a week ago I switched to a stock Rom and then called Sprint and they updated the profile and everything and used the ##782?? or whatever number that is lol.
Sent from my PC36100 using Tapatalk
Call sprint from a secondary phone, tell them that you are getting very delayed text messages and not receiving calls at random. have them update your profile. If that doesnt work have them reprogram your phone. had to reprogram mine when i was receiving text messages 5 hours after they were sent
lmoore55 said:
Call sprint from a secondary phone, tell them that you are getting very delayed text messages and not receiving calls at random. have them update your profile. If that doesnt work have them reprogram your phone. had to reprogram mine when i was receiving text messages 5 hours after they were sent
Click to expand...
Click to collapse
What do you mean by them reprogramming my phone? Do i need to return to stock and unroot for them to do that or can I use a stock rooted rom?
Sent from my PC36100 using Tapatalk
Concordium said:
What radio version do you have? The newer radios will not allow you to downgrade. But then again, you wouldn't want to downgrade your radio anyway.
When I had this issue it was because Google Voice completely F'ed my phone. My messaging wouldn't work no matter what ROM I flashed. I ended up fixing the phone by accident as I was unrooting it to take it into the store. Here is a link on what I did with mine.
http://forum.xda-developers.com/showpost.php?p=18399552&postcount=2
Follow that process and fully unroot your phone back to bone stock. Once you've got it back to bone stock try sending yourself a message and see if it works. If it does then feel free to unroot once again and reflash whatever ROM you wish. If it still doesnt work then, while unrooted, make sure your phone has accepted all of the OTA updates from Sprint and then update your profile. If it STILL doesnt work then give Sprint tech support a call and ask them what the ## code is to reset your phone's network signal. I wrote it down somewhere from when I tried it on mine but I cannot find that damn piece of paper. If NONE of that works for you then you may have to take it into Sprint. Good news though, it's already fully unrooted so you don't have to worry about the risk of the techs denying you.
Let me know if any of this helps.
Click to expand...
Click to collapse
Oh i have 2.15.00.08.08 radios. I used the all in one zip which has the newest radio, wimax, and something else.
Sent from my PC36100 using xda premium
scottypeterson said:
Oh i have 2.15.00.08.08 radios. I used the all in one zip which has the newest radio, wimax, and something else.
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
It's always best to flash each of those separately. Flash the radio and then reboot the phone. Then flash the wimax and reboot the phone. And so on and so on. I flashed one of those all in one packages and I had problems with getting everything set properly. So I did them one by one and they worked flawlessly. I then read, afterwards, that its best to do them individually. I'm not exactly sure why....but that's what has worked best for me and apparently for the majority of other people. So I recommend going back and flashing each of those individually to make sure they all installed correctly.
Concordium said:
It's always best to flash each of those separately. Flash the radio and then reboot the phone. Then flash the wimax and reboot the phone. And so on and so on. I flashed one of those all in one packages and I had problems with getting everything set properly. So I did them one by one and they worked flawlessly. I then read, afterwards, that its best to do them individually. I'm not exactly sure why....but that's what has worked best for me and apparently for the majority of other people. So I recommend going back and flashing each of those individually to make sure they all installed correctly.
Click to expand...
Click to collapse
Ok thanks. Ill definitely get that a try and flash them separately. Thanks for your help again. Its greatly appreciated.
Sent from my PC36100 using xda premium
Dang, after reflashing the radios yesterday im still having the same problems. Looks like i may be un-rooting then re-rooting if i cant do something else that coukd fix it.
Sent from my PC36100 using xda premium
I was also just thinking this this started happening when i switched to Going-green rom but after i partitioned my sdcard and started using dtapps2sd. Is it possible that dtapps2sd could be messing with my phone to where i miss calls and messages?
Sent from my PC36100 using xda premium
I ended up getting a replacement evo 4g and now this phone is not receiving all the text messages either. I am using ghostly sms so it lets me know when i miss a message. I also tried using Handcent messaging app from the market and it misses the messages too. Anyone have any idea why?
Sent from my PC36100 using xda premium

[Q] Major problem!!!

not sure where to begin, i suppose by listing my phone specs after root--
using the galaxy s2, (epic 4g touch) using kernal 2.6.35-8lostkernelexp+, build number starburst 11.13.11 v1.9.8r and running nothing but the honey theme.
i rooted the phone about a week ago and until today, everything seemed to work fine, then suddenly, i was unable to send pictures via text. not a real big issue, but i travel alot and sending pics back home by messages i a big deal for me. i thought it was just somethin with the phone, and after rebooting and rebooting to see if it would correct, it did not. however, normal text's would go through, just not any pics. i could send and receive normal words with no issues.
then just today, i totally lost internet connection--although the 3g is lit up on top, and i have 4 full bars of signal, i cannot surf, all i get is "unable to display webpage". since im at home, i turned on the wifi option and connected through the router in my house, and all worked fine-- i got online, send pic texts, etc...but when i turned wifi off, nothing.
now, back when i rooted the phone, i still kept getting the annoying "system update" messages that the phone normally does, forcing me to install whatever update the phone grabs. to prevent that, i did the steps on this site which was here--
http://forum.xda-developers.com/showthread.php?t=1388778&highlight=freeze+ota
and disabled my update notifications. well, back to the beginning--now i have no internet at all and god only knows what else is wrong that i have yet to discover.
only thing i can think of at this point, is to unroot the phone , return it to the way it was and see how it goes but i dont want to do that--
any ideas?
yes im a noob said:
not sure where to begin, i suppose by listing my phone specs after root--
using the galaxy s2, (epic 4g touch) using kernal 2.6.35-8lostkernelexp+, build number starburst 11.13.11 v1.9.8r and running nothing but the honey theme.
until today, everything seemed to work fine, then suddenly, i was unable to send pictures via text. not a real big issue, but i travel alot and sending pics back home by messages i a big deal for me. however, normal text's would go through, just not any pics. i could send and receive normal words with no issues.
then, totally lost internet connection--although the 3g is lit up on top, and i have 4 full bars of signal, i cannot surf, all i get is "unable to display webpage". since im at home, i turned on the wifi option and connected through the router in my house, and all worked fine-- i got online, send pic texts, etc...but when i turned wifi off, nothing.
now, back when i rooted the phone, i still kept getting the annoying "system update" messages that the phone normally does, forcing me to install whatever update the phone grabs. to prevent that, i did the steps on this site which was here--
http://forum.xda-developers.com/showthread.php?t=1388778&highlight=freeze+ota
and disabled my update notifications. well, back to the beginning--now i have no internet at all and god only knows what else is wrong that i have yet to discover.
only thing i can think of at this point, is to unroot the phone , return it to the way it was and see how it goes but i dont want to do that--
any ideas?
Click to expand...
Click to collapse
Why not nandroid a backup of your current setup and then do a full factory reset wipe and ODIN over a stock rom and see if that fixes it...if it does then there is no reason to bring a perfectly good phone back.
Diagnostic process bro, get on it.
However if that doesn't yield any results? Might be bad hardware (which I doubt) and probably not your fault.
EDIT: You haven't changed your PRL by chance, have you? Sometimes on 11115 or 00001 I get intermittent MMS function...and a few times, legit PRL or not, my wifi/4g have just stopped working. A wipe and stock-restore took care of that every time...though that was a week or two after the phone came out and we didn't have nearly as many tools and options as we do now.
Also, are you sure that you haven't somehow disabled 3G or put it into airplane mode? As insulting as that sounds I have to ask....
...sometimes even the brightest of us forget to plug things in.
Odin restore would be the first step.
I would try ##72786# in the dialer then entering your msl. After that just just hut yes then let your phone do its thing and reboot and reactivate. Just remember to cancel it during the firmware check.
It burns when I tapatalk...
Beejis said:
I would try ##72786# in the dialer then entering your msl. After that just just hut yes then let your phone do its thing and reboot and reactivate. Just remember to cancel it during the firmware check.
It burns when I tapatalk...
Click to expand...
Click to collapse
Good call...or even just trying to refresh your profile under 'updates' would be the easiest place to start...
The mms issues are likely a limitation of the ROM you are running (I haven't run Starburst in a couple of months so you'll have to ask about that in the ROM thread.) Easily resolved by using a third party app for mms if it is an important feature for you.
As far as the rest, the code provided by beejis is the reprovisioning code, also called a hands free reset and there is a bit more to the process than he stated (at least for a noob.) Hit the toolkit link in my signature and you'll find step by step instructions.
If that doesn't work, starting fresh is an incredibly simple process.
Also, posting the exact same question in two different forums is breaking a Cardinal rule, so you probably want to refrain from that, it won't win you many friends.
Sent from my SPH-D710 using xda premium
Beejis said:
I would try ##72786# in the dialer then entering your msl. After that just just hut yes then let your phone do its thing and reboot and reactivate. Just remember to cancel it during the firmware check.
It burns when I tapatalk...
Click to expand...
Click to collapse
yes i tried that, after the phone reboots, it says uptop "device not activated" and nothiing....i have to manually go into settings/about phone/system update and do it from there and even then, after a few secs, i get an error message saying unable to complete...
daneurysm said:
Good call...or even just trying to refresh your profile under 'updates' would be the easiest place to start...
Click to expand...
Click to collapse
yes, tried that to.....get nothing but "error cannot complete" messages. all i can do now is make calls
If you have titanium backup, go into that app then click backup/restore at the top. Find system updates and click on it to see if it's frozen, if it is defrost it. Then try my steps again. Other than that I'd try to Odin a stock ROM.
It burns when I tapatalk...
daneurysm said:
Good call...or even just trying to refresh your profile under 'updates' would be the easiest place to start...
Click to expand...
Click to collapse
ok thanks, i went back to odin stock rom, did it from qbking77's post and the phone is back on stock...however............still no internet/data!!
i did do the ##number thing, the phone rebooted but notihng happened--i thought it was supposed to auto activate or something. so i went into settings/about phone/update profile....it scanned and after a few mins, i still get the error message "update could not be completed, if problem persists contact sprint customer support"
so im back on factory rom, but nothings changed---im where i was before--no data/internet....
before installing a different rom and such, i figure ill stop here and see what other suggestions may come about....sooooo, what next?
Take your phone in to a sprint store, an exchange may be in your future.
Just_s said:
Also, posting the exact same question in two different forums is breaking a Cardinal rule, so you probably want to refrain from that, it won't win you many friends.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
yes indeed, sorry about that. when i made the post here, i originally couldnt find it and thought it was auto deleted somehow because i had checked "is this a question" button at the bottom, so i went into the q/a section and made the post there...
didnt mean to do it twice
phatmanxxl said:
Take your phone in to a sprint store, an exchange may be in your future.
Click to expand...
Click to collapse
gee i hope not... i got the phone dec 14th, cant imagine having probs this early....
what if i did a total wipe, factory reset? i know ill loose everything on the phone, and now that its not rooted any longer, i have no way to back up anything (or at least not that i know of)
just hoping theres a better fix than a return/ factory reset
Now that you are stock, call sprint tell them your issue (only tell then internet doesn't work) and they'll do stuff on their end to trouble shoot it. Hopefully that will fix it.
It burns when I tapatalk...
I would try this. This will reset you back to exactly the way you got the phone. If you are still having problems then you will have to take it back to Sprint.
http://www.youtube.com/watch?v=_vmEmheJnyg
cds0699 said:
I would try this. This will reset you back to exactly the way you got the phone. If you are still having problems then you will have to take it back to Sprint.
http://www.youtube.com/watch?v=_vmEmheJnyg
Click to expand...
Click to collapse
thanks. thats exactly what i did before you made this reply hehe...
as before, still no data/internet
yes im a noob said:
thanks. thats exactly what i did before you made this reply hehe...
as before, still no data/internet
Click to expand...
Click to collapse
That sucks, I'd recommend taking the phone to Sprint/where you bought it, and get it replaced/fixed. Good news is you're now back on stock so they won't really look into rooting as a problem. I always put phones back to stock before I take it in for a claim.
cds0699 said:
That sucks, I'd recommend taking the phone to Sprint/where you bought it, and get it replaced/fixed. Good news is you're now back on stock so they won't really look into rooting as a problem. I always put phones back to stock before I take it in for a claim.
Click to expand...
Click to collapse
yea, dunno...
i did call sprint per Beejis reply here just above yours. after going through a ton of crap that i did yesterday and all today, the ## number crap, they tell me there's a nationwide outage. now i find that hard to believe since both my other phones in the house, wife/kid work just fine and they have data/internet and other ppl i know have no problems....i told the tech person that it just must be my phone only cuz everyone else's seems to work.
she did give me an outage number, maybe someone on here can verify it -- 8622911 so who the heck knows. what i do know is, i sure spent a heck of alota time on here, resetting my phone, unrooting, blahh blahh just to find out there's an outage which i doubt in the first place ...
we'll see,,,,,
If you are now stock/rooted, sounds like you need to use sfhubs auto root script to go back to stock recovery (overwrite your custom recovery) unroot, and take it back to Sprint.
DataHawg said:
If you are now stock/rooted, sounds like you need to use sfhubs auto root script to go back to stock recovery (overwrite your custom recovery) unroot, and take it back to Sprint.
Click to expand...
Click to collapse
its just stock odin at this point, as if it came from the store.
also, still no data/internet as of this morning. dont know why sprint
is telling me this bs story of an outage, and even if so, i find it way hard to beleive its a 4 day outage
but yes, looks like im headed back to the store-- i got it at best buy, have insurance and all that, but ill wait till tomorrow or something just in case this phantom outage corrects itself
by the way, where do i find this sfhubs root your talking about?
oh one other thing i discovered today also, now gps dont work either, no location, no search no nothing and it is turned on......... sigh

[Q] samsung epic 4g will not send texts

I have tried everything, updated prl, updated profile, restored backups. nothing. It sits there and tries to send for a good ten seconds, then says message not sent. every ten or so texts one leaks through but that is unacceptable. It is a stock rooted rom with cwm. I dont think its a network problem because my brother has a nexus s and says its working fine.
Have you contacted Sprint to have them run through hands-free activation again? Something might have gotten borked in your data nvram settings.
yes, they sent me to customer service and told me to take it into a store. I bought it used though, so i dont even know if they would replace it.
richyrocket said:
I have tried everything, updated prl, updated profile, restored backups. nothing. It sits there and tries to send for a good ten seconds, then says message not sent. every ten or so texts one leaks through but that is unacceptable. It is a stock rooted rom with cwm. I dont think its a network problem because my brother has a nexus s and says its working fine.
Click to expand...
Click to collapse
Call sprint again, have them reset ur "network profile" on they're end. After they do that, leave ur phone off for 10 minutes. Once its completely back on, do nothing for 1min 30 secs. Then send urself a text 3x
Sent from my SPH-D700 using xda premium
Its very very important to turn ur phone off for about 10 mins every night. It allows an automatic reset to occur in the switch systen.
Sent from my SPH-D700 using xda premium
Sprint did this for me once and they had me make a phone call and stay on for at least a minute to make all the network connections then it was all good. You need to call Sprint again and do exactly what Lord said. It is also possible that some data settings were messed with since it is used. It might have even been flashed to an alternate carrier. So you need Sprint to reset everything and they can do this over the phone.
Well thanks for all the help, but as soon as I left the house it slowly started sending them again. thanks again.
richyrocket said:
Well thanks for all the help, but as soon as I left the house it slowly started sending them again. thanks again.
Click to expand...
Click to collapse
Do you have an Airave at the house? If so reset it.

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