Hi - while trying to install Skype, the entire OS simply crashed. The phone does switches on but no longer finds the OS. Hence, I have no way to get an ActiveSync connection. Is there any way to install a clean O/S onto it?
Thanks in advance,
First step take your time to read the sticky located at the top of forum..
You could try an hard-reset and if all else fails flash stock ROM via bootloader, then update to ROM of choice.
Error 300
Thanks. I did. Particularly the "unbricking instructions post" from ookba.
The issue is that my Dash does not even start up. Hence, there is no way for me to get an active sync connection.
Current Status:
- phone can be started by pressing the Camera key and Power, which shows the red-green-blue screen
- phone can then be connected to the PC via a USB connection. I hear the ba-bing, but the phone does/will not establish an Active Sync (which makes sense)
- downloaded the TMO official ROM from the TMO site which is a WM6. Now, I know my phone did not previously have WM6. It probably had WM5.x but I cannot find the SHIPPED ROM anywhere.
- when I tried the RRU from TMO WM6 ROM, I got through all the way to upgrading. At which point, the mobile screen went to a white/grey with status bar stuck at 0%. But the PC application crashed and gave an error 300.
repeated the same with Kavana's ROM and the same issue.
I am looking through the forums for error 300 but most solutions seems to require an Active Sync connection. Any other suggestions?
Thanks.
have you tried hard reset? thats your best option
like stylez said, find the stock rom that was already on your phone and flash that.
i know you said you cant find it but it'll be online somewhere
look here
http://forum.xda-developers.com/showthread.php?t=381726&highlight=official+roms
The key here is that you find your original stock rom, I had the same issue a while ago and took some time to get my stock rom in the web, since the forum didn't have it. I found it in the rapidshare library http://rapidlibrary.com/index.php?q=rapidshare+library, searching under HTC s621 rom. Additionally, have u try method # 3 in the unbricking tutorial? It worked for me.
Hi..hoping someone can help me out.
BACKGROUND
Got an unlocked, unbranded, basically unaltered-from-the-factory HTC Desire A8181.
Been eagerly awaiting the Froyo update which I happily noted (on the phone itself) was available yesterday in OTA
Unhappily, I was unable to complete the update with it stopping around the 50% mark when I ran into a data download limit.
ISSUE
I have now tried reconnecting to get the update (Settings > About Phone > System software updates) and the phone is thinking it is up to date! (Your phone is up to date. There are no updates available for your phone)
Clearly, it isn't up to date (Settings > About Phone > Software Information: Firmware version=2.1-update1)
QUESTION
Is there a "registry" or something somewhere that I need to hack to tell it that it isn't up to date?
Thanks in anticipation - really want to get the update!!
(yes..I've tried restarting the phone..no luck though it did come up with a notification that other programs had updates but not the Android OS itself!)
DesireOwner10 said:
Hi..hoping someone can help me out.
BACKGROUND
Got an unlocked, unbranded, basically unaltered-from-the-factory HTC Desire A8181.
Been eagerly awaiting the Froyo update which I happily noted (on the phone itself) was available yesterday in OTA
Unhappily, I was unable to complete the update with it stopping around the 50% mark when I ran into a data download limit.
ISSUE
I have now tried reconnecting to get the update (Settings > About Phone > System software updates) and the phone is thinking it is up to date! (Your phone is up to date. There are no updates available for your phone)
Clearly, it isn't up to date (Settings > About Phone > Software Information: Firmware version=2.1-update1)
QUESTION
Is there a "registry" or something somewhere that I need to hack to tell it that it isn't up to date?
Thanks in anticipation - really want to get the update!!
(yes..I've tried restarting the phone..no luck though it did come up with a notification that other programs had updates but not the Android OS itself!)
Click to expand...
Click to collapse
Sounds like you using an Asian ROM, they haven't been released yet. I had the same, so I Made a gold card, changed to a WWE rom and then updated OTA.
Let me know if you need instructions.
Thanks for the reply wickedpenguin (ah..gotta to love forum names).
So that it is clear:
This A8181 is from the UK
It did indicate there was an OTA update available which as I said I was half way through prior to data disconnection - the A8181 only thought it was up to date after this update interruption.
So since it is from the UK and I did get an indication an update was available..do I have an Asian ROM? (please forgive me if I'm wrong..new at this).
If I do have an Asian ROM..did what you write before mean changing it to another type? (obviously from that it means I will need instructions if this is something I need to do)
Thanks!
I have the same problem.
I canceled the update due to i wanted to run it from a WiFi connection and now i cannot update anymore.
I receive that the phone is up to date, but it is not
Can someone help us!!!
wolfcry said:
I have the same problem.
I canceled the update due to i wanted to run it from a WiFi connection and now i cannot update anymore.
I receive that the phone is up to date, but it is not
Can someone help us!!!
Click to expand...
Click to collapse
Exactly the same thing here. I tried a factory wipe also tried wiping the cache and booting without SDCard, nothing seems to work.
I can't post links yet but had similar experiences and have documented my experience in the "Desire General" section. The key for me was to update using a Gold Card.
I had the same problem this morning, but now it's available again.
Arrgh! Foiled again!!
Ok..I second the above. I managed to get the Desire to recognise it wasn't up to date today. After waiting a LONG time for the 90Mb update I then run into another problem...
DESIRE NEEDS 25Mb phone memory to do the update!
I cleared the space but then ended up with the same problem where the phone thinks it is up to date (when it isn't).
So..take home message people - make sure your phone has at least 25Mb memory free! (bring on the App2SD)
Android OS developers - please take note that the phone should check for this prior to downloading a 90Mb system update!! Alternatively..make it obvious to the user how to run an update that has already been downloaded (I can't even see where it is on my SD card).
Now I'm back to square one. Is the day in which you tried to do a failed update a factor in the phone recognising if it is up to date or not? If so..I suppose I just have to try this again tomorrow? Grr..
@ DesireOwner10 i noticed you did a factory wipe, but did you mean factory settings restore or hard drive format (via the volume down + on/off button menu) ?
I too am having this problem recieved the notification earlier, but no longer available. My phone is or has never been rooted. Please help!!!
any solution
hi guys,
same problem for me here - it did indicate the update, but I had no time to install, so just canceled that.
Now, when I have time, there is no update available ;-) what the hell is going on ??
I don't want to use gold card if not really necessary.
Jan
Gaborel said:
@ DesireOwner10 i noticed you did a factory wipe, but did you mean factory settings restore or hard drive format (via the volume down + on/off button menu) ?
Click to expand...
Click to collapse
Thanks for response.
I bought this phone from someone else. I myself didn't do a factory wipe on it but given what you're saying, is that what Firmware version=2.1-update1 means?
It has been 2 days since my 2nd unsuccessful up date - the phone still thinks it is up to date.
I got in touch with HTC. Their suggestion was to wind the phone forward 2 years - not sure if this would work but would if I could: The phone is managing to hang onto the current date despite me manually setting it (yes, I have unchecked the "Use network-provided values" option and have even gone as far as taking out the SIM card to stop it from getting onto the cell network).
Anyone have any ideas on how to get my phone to get with the program or at least force it to go forward 2 years to see if that will work?
Thanks.
DesireOwner10 said:
It has been 2 days since my 2nd unsuccessful up date - the phone still thinks it is up to date.
I got in touch with HTC. Their suggestion was to wind the phone forward 2 years - not sure if this would work but would if I could: The phone is managing to hang onto the current date despite me manually setting it (yes, I have unchecked the "Use network-provided values" option and have even gone as far as taking out the SIM card to stop it from getting onto the cell network).
Anyone have any ideas on how to get my phone to get with the program or at least force it to go forward 2 years to see if that will work?
Thanks.
Click to expand...
Click to collapse
Exactly the same problem here. I've got the same firmware version as you. I bought the phone brand new from Amazon UK.
I read elsewhere about the date trick. I'm having the same issue updating the date, it instantly changes back. This doesn't happen when the phone is disconnected from the internet so I presume the date is being updated from an NTP server or something. Of course, the phone has to be connected to do the update so I'm looking for a way of switching this auto-date feature off, or blocking it at the router. Blocking the NTP port doesn't seem to work. Any ideas? Does this date trick even work anyway?!
beavis82 said:
Exactly the same problem here. I've got the same firmware version as you. I bought the phone brand new from Amazon UK.
I read elsewhere about the date trick. I'm having the same issue updating the date, it instantly changes back. This doesn't happen when the phone is disconnected from the internet so I presume the date is being updated from an NTP server or something. Of course, the phone has to be connected to do the update so I'm looking for a way of switching this auto-date feature off, or blocking it at the router. Blocking the NTP port doesn't seem to work. Any ideas? Does this date trick even work anyway?!
Click to expand...
Click to collapse
I've tried the same thing, but I've also tried to disable WiFi, change date on mobile internet and then try to update. The date has changed, but still i get a message that everything is up to date.
snakemaycry said:
I've tried the same thing, but I've also tried to disable WiFi, change date on mobile internet and then try to update. The date has changed, but still i get a message that everything is up to date.
Click to expand...
Click to collapse
Wow, quick reply! Really enjoying this forum...
So are you saying that setting the date forward, say 2 years, doesn't trick the phone into updating?
Might be getting somewhere with this...
I've blocked all network traffic to my HTC Desire at my wifi's firewall, and checked via the phone's browser to make sure that the phone can't get online. Then I tried to check for updates again, and the phone came back with the same message 'Your phone is up to date'. It couldn't possibly have checked, as it can't communicate with the update server.
The router reports that the phone is trying to access 63.241.57.68 when checking for updates. Using my laptop, I've found that I can't access this IP address. Traceroute doesn't work, and centralops.net can't reach it. So I wonder if the reason that our phones won't update is either because they're either attempting to connect to the wrong IP address, or the update server is down (or overloaded)?
Si
dakarcz said:
hi guys,
same problem for me here - it did indicate the update, but I had no time to install, so just canceled that.
Now, when I have time, there is no update available ;-) what the hell is going on ??
I don't want to use gold card if not really necessary.
Jan
Click to expand...
Click to collapse
I have a same problem. I have unbranded Desire (never locked, never rooted, bought in EU) and I get a message that my phone is up to date. My friends who bought Desire at a same carrier as I did already got Froyo on their phones. I can move the date forward (2011 or 2012), but as soon as I enable Wlan connection, date goes back to 2010. I don't want to use gold card because Froyo should be already available OTA.
The more I look into this, the more I think that it's just a case of the update servers being hammered.
Apparently the traceroute I tried earlier wouldn't have worked anyway, as the connection is routed through attens.net who block traceroutes, pings etc. for security reasons.
Just keep trying, I'm sure eventually we'll get through!
Thanks for the contributions all
beavis82 said:
Might be getting somewhere with this...
I've blocked all network traffic to my HTC Desire at my wifi's firewall, and checked via the phone's browser to make sure that the phone can't get online. Then I tried to check for updates again, and the phone came back with the same message 'Your phone is up to date'. It couldn't possibly have checked, as it can't communicate with the update server.
Click to expand...
Click to collapse
So according to the above it would seem the problem is more fundamental to the phone itself thinking it is up to date..perhaps it records the last date of its latest "update" and checks that against the current date? If that's the case, the moving the date forward thing might work but there doesn't seem to be a way of doing this.
Besides..it was only 1 day between my 1st & 2nd failed update attempts so unless this changes, one should only need to wait a day between attempts?
Anyone with any further thoughts? Thanks.
Another possibility is that the phone just says it's up to date unless it receives a message from the update server saying otherwise? So that no reply would still result in that same message.
If I knew how to inspect the actual data being transmitted and received by the phone, I could investigate further. Any ideas?
Background:
I rooted my phone back in August using the method described in this video (http://androidandme.com/2010/07/phones/intro-to-rooting-your-sprint-htc-evo-4g-video/) I've flashed numerous ROMs to my phone without much issue. However I recently flashed the latest Fresh ROM and have no data connection. I know its not the ROM itself because I nandroid restored back to 3 different ROMs and still cannot connect.
I upgraded and downgraded my PRI and Radio to various versions but still no luck. So next I called Sprint and asked them to reactivate my phone thinking that it would reset the connection and fix my issue. They asked me to type in ##(somenumbers)## which rebooted my phone and brought me to the hands-free activation screen. Not only did this not work, but I fully lost all connectivity. Previously I had a 3G logo that wasn't lit up, but my phone was able to download "some" data at very slow speeds. Now no 3G logo and no connection.. (idk why I called sprint?!?)
I figure loosing root and installing the latest OTA should fix my problem. So I initially tried the method described in the forums (http://forum.xda-developers.com/showthread.php?t=743192), and got stuck at a black screen with an HTC logo. My HBOOT number changed to 0.93.0000 but im still rooted.
Next I downloaded the latest ota through my phone via wifi, but the install process fails about half way through. So now I'm thinking that if I downloaded the latest unrooted ota to my PC and flashed to the ROM I could lose root that way.
Solution?:
What are your thoughts? Do you think going back to stock unrooted android will fix my issue?
I truly appreciate ANY help you can give me. I'm completely "lost" without a working phone!
THANKS!!!
cjsph88 said:
Background:
I rooted my phone back in August using the method described in this video (http://androidandme.com/2010/07/phones/intro-to-rooting-your-sprint-htc-evo-4g-video/) I've flashed numerous ROMs to my phone without much issue. However I recently flashed the latest Fresh ROM and have no data connection. I know its not the ROM itself because I nandroid restored back to 3 different ROMs and still cannot connect.
I upgraded and downgraded my PRI and Radio to various versions but still no luck. So next I called Sprint and asked them to reactivate my phone thinking that it would reset the connection and fix my issue. They asked me to type in ##(somenumbers)## which rebooted my phone and brought me to the hands-free activation screen. Not only did this not work, but I fully lost all connectivity. Previously I had a 3G logo that wasn't lit up, but my phone was able to download "some" data at very slow speeds. Now no 3G logo and no connection.. (idk why I called sprint?!?)
I figure loosing root and installing the latest OTA should fix my problem. So I initially tried the method described in the forums (http://forum.xda-developers.com/showthread.php?t=743192), and got stuck at a black screen with an HTC logo. My HBOOT number changed to 0.93.0000 but im still rooted.
Next I downloaded the latest ota through my phone via wifi, but the install process fails about half way through. So now I'm thinking that if I downloaded the latest unrooted ota to my PC and flashed to the ROM I could lose root that way.
Solution?:
What are your thoughts? Do you think going back to stock unrooted android will fix my issue?
I truly appreciate ANY help you can give me. I'm completely "lost" without a working phone!
THANKS!!!
Click to expand...
Click to collapse
Do this first, update your PRL and Profile, always do this when you update the radio.
Then if that does not work, proceed with the steps below.
Do the nandroid restore, I would hope you are using ARMON RA b/c it backs up your WIMAX(wimax.img). Get you phone working again then focus on the the
radio(s).
Hi All,
I got an update today for 3.31.651.32.
The problem is that now none of my data works. It will show the LTE icon on the top but will not establish any kind of data connection. I've switched to 3G, same results. When connecting to wifi, I am able to connect to networks, but I receive an error that the internet connection is unstable and I am not able to use it. Phone calls and text messages work just fine.
I've contacted Sprint, they recommend replacing the phone. I've contacted HTC and they recommend contacting Sprint.
Has anyone else had this issue? We've tried all the standard troubleshooting, (resetting, factory restore, etc).
Can you give more details like is your phone rooted or S-OFF etc.
outkasted said:
Can you give more details like is your phone rooted or S-OFF etc.
Click to expand...
Click to collapse
It was previously rooted. Though I have reverted it back to stock. It is currently S-ON. No custom software of any kind on it.
try a factory reset or flash the lastest ruu for your phone and see if that may help correct the problem
http://forum.xda-developers.com/showthread.php?t=2729173
I just bought this phone a couple days ago and it was working perfectly fine, I started downloading the updates, i eventually got to the 5.01 lollipop update and updated, I booted up and was excited to see the awesome android L features, sadly whenever I open any app (example kik, instagram, snapchat, or even google chrome) it will not connect to the internet, I used my data and it works fine, so I decided maybe it was just a bug so I did a factory reset and it still didn't fix it, so I unlocked the bootloader flashed a recovery and several custom roms which still did not fix the Wifi issue. I am stuck and don't know what to do at this point. Please help, thanks.
Hello. I have the same problem. I contacted HTC support and they admin it is software problem. Let me explain.
It is very stupid error. Some apps are working some not. But if you try to connect to diffrent WiFi access point it will work. I have problem with ZTE router and with him phone WiFi is not working . But with Cisco. Dlink unifi all is ok. HTC promised to release update to solve thug enconviance.
tomislav177 said:
Hello. I have the same problem. I contacted HTC support and they admin it is software problem. Let me explain.
It is very stupid error. Some apps are working some not. But if you try to connect to diffrent WiFi access point it will work. I have problem with ZTE router and with him phone WiFi is not working . But with Cisco. Dlink unifi all is ok. HTC promised to release update to solve thug enconviance.
Click to expand...
Click to collapse
any update on that? I am too using ZTE and half of apps are not working! I'm on ViperOne 5.0.2
HTC one m8 won,t connect to wifi
Hi
I,have the same problem and did some different solution but still the same problem please help.
thanks