Background:
I rooted my phone back in August using the method described in this video (http://androidandme.com/2010/07/phones/intro-to-rooting-your-sprint-htc-evo-4g-video/) I've flashed numerous ROMs to my phone without much issue. However I recently flashed the latest Fresh ROM and have no data connection. I know its not the ROM itself because I nandroid restored back to 3 different ROMs and still cannot connect.
I upgraded and downgraded my PRI and Radio to various versions but still no luck. So next I called Sprint and asked them to reactivate my phone thinking that it would reset the connection and fix my issue. They asked me to type in ##(somenumbers)## which rebooted my phone and brought me to the hands-free activation screen. Not only did this not work, but I fully lost all connectivity. Previously I had a 3G logo that wasn't lit up, but my phone was able to download "some" data at very slow speeds. Now no 3G logo and no connection.. (idk why I called sprint?!?)
I figure loosing root and installing the latest OTA should fix my problem. So I initially tried the method described in the forums (http://forum.xda-developers.com/showthread.php?t=743192), and got stuck at a black screen with an HTC logo. My HBOOT number changed to 0.93.0000 but im still rooted.
Next I downloaded the latest ota through my phone via wifi, but the install process fails about half way through. So now I'm thinking that if I downloaded the latest unrooted ota to my PC and flashed to the ROM I could lose root that way.
Solution?:
What are your thoughts? Do you think going back to stock unrooted android will fix my issue?
I truly appreciate ANY help you can give me. I'm completely "lost" without a working phone!
THANKS!!!
cjsph88 said:
Background:
I rooted my phone back in August using the method described in this video (http://androidandme.com/2010/07/phones/intro-to-rooting-your-sprint-htc-evo-4g-video/) I've flashed numerous ROMs to my phone without much issue. However I recently flashed the latest Fresh ROM and have no data connection. I know its not the ROM itself because I nandroid restored back to 3 different ROMs and still cannot connect.
I upgraded and downgraded my PRI and Radio to various versions but still no luck. So next I called Sprint and asked them to reactivate my phone thinking that it would reset the connection and fix my issue. They asked me to type in ##(somenumbers)## which rebooted my phone and brought me to the hands-free activation screen. Not only did this not work, but I fully lost all connectivity. Previously I had a 3G logo that wasn't lit up, but my phone was able to download "some" data at very slow speeds. Now no 3G logo and no connection.. (idk why I called sprint?!?)
I figure loosing root and installing the latest OTA should fix my problem. So I initially tried the method described in the forums (http://forum.xda-developers.com/showthread.php?t=743192), and got stuck at a black screen with an HTC logo. My HBOOT number changed to 0.93.0000 but im still rooted.
Next I downloaded the latest ota through my phone via wifi, but the install process fails about half way through. So now I'm thinking that if I downloaded the latest unrooted ota to my PC and flashed to the ROM I could lose root that way.
Solution?:
What are your thoughts? Do you think going back to stock unrooted android will fix my issue?
I truly appreciate ANY help you can give me. I'm completely "lost" without a working phone!
THANKS!!!
Click to expand...
Click to collapse
Do this first, update your PRL and Profile, always do this when you update the radio.
Then if that does not work, proceed with the steps below.
Do the nandroid restore, I would hope you are using ARMON RA b/c it backs up your WIMAX(wimax.img). Get you phone working again then focus on the the
radio(s).
Related
I did the OTA root of my phone earlier this week and applied the Fresh ROM and the WiMax Radio Update. After that my WiMax stopped working. I get "Connected to Sprint" , "Disconnected" , back to Scanning. I did notice that my WiMax MAC was not correct and followed the steps using the adb commands to correct it. This still did not solve the WiMax connection issues.
I spent a good amount of time yesterday trying to "unroot" the phone and go back to stock. The RUU methods weren't working because of bootloader version issues. I finally found some advice here to to use Toasts Step 2 Method to downgrade the bootloader. This worked and I was able to then apply the Stock ROM using the RUU File RUU_Supersonic_1.32.651.1_Radio_1.39.00.04.26_release_171253
After getting back to stock I allowed all the OTA updates to apply. I'm still having the same WiMax 4G issue. The WiMax radio turns on, goes to scanning, connecting, disconnected, scanning.
I called Sprint last night and they had me do a ##786# reset with my MSL code, PRL Update, Profile Updates, etc. They also tried having CC remove the 4G services and re-provision. I'm still stuck with out the ability to connect to WiMax.
Before I return the phone ... anyone else have any suggestions I should try?
Appreciate the help.
ksujace said:
I did the OTA root of my phone earlier this week and applied the Fresh ROM and the WiMax Radio Update. After that my WiMax stopped working. I get "Connected to Sprint" , "Disconnected" , back to Scanning. I did notice that my WiMax MAC was not correct and followed the steps using the adb commands to correct it. This still did not solve the WiMax connection issues.
I spent a good amount of time yesterday trying to "unroot" the phone and go back to stock. The RUU methods weren't working because of bootloader version issues. I finally found some advice here to to use Toasts Step 2 Method to downgrade the bootloader. This worked and I was able to then apply the Stock ROM using the RUU File RUU_Supersonic_1.32.651.1_Radio_1.39.00.04.26_release_171253
After getting back to stock I allowed all the OTA updates to apply. I'm still having the same WiMax 4G issue. The WiMax radio turns on, goes to scanning, connecting, disconnected, scanning.
I called Sprint last night and they had me do a ##786# reset with my MSL code, PRL Update, Profile Updates, etc. They also tried having CC remove the 4G services and re-provision. I'm still stuck with out the ability to connect to WiMax.
Before I return the phone ... anyone else have any suggestions I should try?
Appreciate the help.
Click to expand...
Click to collapse
I am having the same exact problem, i was told its something deeper than just the MAC address problem, i would just get a warranty replacement or exchange your phone since youre within the 30 days.
I just installed Netarchy's Stock 2.2 with Root, then applied the radio updates he listed, doing WiMax last. My 4G just says "scanning" when I turn it on, and never actually connects. I am hoping the tower near me is just down at the moment, but I am doubtful.
After I check in a couple of areas if 4G is still not working, I will try reseting the phone and root it again, running the 2.2 w/root, without installing radio updates.
Other then my WiMax getting flushed, Froyo ROCKS. Battery is lasting much longer, better features, etc.
I updated my radios with:
Radio update: 2.15.00.07.28
and
Wimax Update 26023
This is all you have to do:
http://forum.xda-developers.com/showthread.php?t=715915
Only thing that worked for me, do this step, then install the ROM you had before. Like I said, only thing that works!
bigupurself7 said:
This is all you have to do:
http://forum.xda-developers.com/showthread.php?t=715915
Only thing that worked for me, do this step, then install the ROM you had before. Like I said, only thing that works!
Click to expand...
Click to collapse
I tried this ... started over all the way back to original RUU. Still no 4G. I took my phone to the Sprint Store today, left it for a tech to look at.
has anyone else heard of certificate issues that are used in WiMax authentication? I wonder if those certs were damaged by the radio updates. You'd think going back to stock RUU would repair that.
Maybe the stock RUU doesn't actually update the radio device?
If you have the latest radio and 4g is not working you need to flash the Rom again, just the Rom as the radio is already update.
Ps: remember do a titanium and or nandroid back up b4 flashing, good luck.
Sent from my Evo using XDA App
jahnile said:
If you have the latest radio and 4g is not working you need to flash the Rom again, just the Rom as the radio is already update.
Ps: remember do a titanium and or nandroid back up b4 flashing, good luck.
Sent from my Evo using XDA App
Click to expand...
Click to collapse
Flashed the ROM multiple times, still no luck.
ok have you tried a different rom? Just flash a different rom and test the wifi to see if you have the same issue. If it works then you know your issue was with the rom...
jahnile said:
ok have you tried a different rom? Just flash a different rom and test the wifi to see if you have the same issue. If it works then you know your issue was with the rom...
Click to expand...
Click to collapse
In my case flashing back to 2.1 stock, 4G worked again, no problem. But I want the 2.2... The thread for Netarchy's 2.2 stock rom with root has a few people having the same issue, but for most people it looks like the rom is working without WiMax issues.
ksujace said:
I did the OTA root of my phone earlier this week and applied the Fresh ROM and the WiMax Radio Update. After that my WiMax stopped working. I get "Connected to Sprint" , "Disconnected" , back to Scanning. I did notice that my WiMax MAC was not correct and followed the steps using the adb commands to correct it. This still did not solve the WiMax connection issues.
I spent a good amount of time yesterday trying to "unroot" the phone and go back to stock. The RUU methods weren't working because of bootloader version issues. I finally found some advice here to to use Toasts Step 2 Method to downgrade the bootloader. This worked and I was able to then apply the Stock ROM using the RUU File RUU_Supersonic_1.32.651.1_Radio_1.39.00.04.26_release_171253
After getting back to stock I allowed all the OTA updates to apply. I'm still having the same WiMax 4G issue. The WiMax radio turns on, goes to scanning, connecting, disconnected, scanning.
I called Sprint last night and they had me do a ##786# reset with my MSL code, PRL Update, Profile Updates, etc. They also tried having CC remove the 4G services and re-provision. I'm still stuck with out the ability to connect to WiMax.
Before I return the phone ... anyone else have any suggestions I should try?
Appreciate the help.
Click to expand...
Click to collapse
exact same prob. 2 days trying everything and have gotten nowhere. i guess we have a unique prob. so frustrated.
Sprint Store ordered me a warranty replacement after leaving it there yesterday for service.
ksujace said:
I did the OTA root of my phone earlier this week and applied the Fresh ROM and the WiMax Radio Update. After that my WiMax stopped working. I get "Connected to Sprint" , "Disconnected" , back to Scanning. I did notice that my WiMax MAC was not correct and followed the steps using the adb commands to correct it. This still did not solve the WiMax connection issues.
I spent a good amount of time yesterday trying to "unroot" the phone and go back to stock. The RUU methods weren't working because of bootloader version issues. I finally found some advice here to to use Toasts Step 2 Method to downgrade the bootloader. This worked and I was able to then apply the Stock ROM using the RUU File RUU_Supersonic_1.32.651.1_Radio_1.39.00.04.26_release_171253
After getting back to stock I allowed all the OTA updates to apply. I'm still having the same WiMax 4G issue. The WiMax radio turns on, goes to scanning, connecting, disconnected, scanning.
I called Sprint last night and they had me do a ##786# reset with my MSL code, PRL Update, Profile Updates, etc. They also tried having CC remove the 4G services and re-provision. I'm still stuck with out the ability to connect to WiMax.
Before I return the phone ... anyone else have any suggestions I should try?
Appreciate the help.
Click to expand...
Click to collapse
exact same prob. 2 days trying everything and have gotten nowhere. i guess we have a unique prob. so frustrated.
ipclark1 said:
exact same prob. 2 days trying everything and have gotten nowhere. i guess we have a unique prob. so frustrated.
Click to expand...
Click to collapse
Your 4g certificate keys got messed up. There is no known solution other than a replacement. I've been to Sprint, I've been online with HTC. There is no solution. Doesn't feel like there will ever be one.
rocolema said:
Your 4g certificate keys got messed up. There is no known solution other than a replacement. I've been to Sprint, I've been online with HTC. There is no solution. Doesn't feel like there will ever be one.
Click to expand...
Click to collapse
thanks ill go in tommorow for replacement....jeez i'm at my wits end. going to try one more factory reset-root-flash....then im throwing it at the wall.
I am having the same issue with several roms. I just keep going back to the 2.1 when it fails. I have tried every update for the radio I can find, I am going to try again with some new radio zips, but so far 4g is just not working on any 2.2 rom that I try.
Hi. Well I had rooted my phone and was running CM6.1.1 with snapdragon kernel. When the evo shift came out, I bought it and changed over to the shift. 3days in to using shift, the micro usb port failed and would not charge. It wouldn't even recognize when connected to my computer. So had to go and return it.
But when I changed over to evo, it started having problems with data connection. I could make calls but it would not be able to connect via 3g. It could connect through wifi but that was it.
So I unrooted my phone using .ruu and haven't tried it yet. Could you guys help me out and advise me in what option I have. Thanks again.
I had a similar problem when I had my hero....I lost 3g and ended up finding the solution was to wipe all, flash a sense rom and then go back to cyanogen....
Thanks. I'll try that and see what happens. I'll switch to evo tomorrow and see how it goes..
i had a similar problem with 3g data being very faulty after i updated all of my radios to the latest versions. what i did to fix the problem was full data/cache/dalvik wipe and then flash the radio: EVO_Radio_2.15.00.11.19, flash the wimax:EVO_WiMAX_27167_R01, and flash the PRI: EVO_PRI_1.77_003. Prior to that, i had the latest PRI and it would constantly screw with my data connection, so whatever you do, do not update to the latest PRI. Its actually been said that something weird is up with it and that this problem is common.
the radios can be found right here:
http://forum.xda-developers.com/showthread.php?t=715485
good luck man, hope this helped!
I have the same issue. I went from CM7 to a sense ROM and I still dont have date even after the new radio updates. Is there anything else I can do?
Have you already tried reverting back to your old radio that worked?
sure did. Nothing.
I actually did a full unroot using ruu. Then started my phone again back in stock mode. It worked after full unroot. Now I re-rooted my phone and back to using CM6.1.1 with snap dragon kernel.
Same Issue Please Help
Im having the same issue as the OP. I went from CM7 to a sense ROM and lost my Data connection. I can only connect through wifi. However I can't update my profile or my PRL This is a pretty big issue for me as I can't use any data features on the phone except when connected via wifi.
Can someone please suggest a way to re-establish my ability to connect to the sprint network. I do not have 4G in my area so I can't try that route. I have searched the forum for the last day and a half and still haven't found a solution. Ive tried reflashing the newest radios and still no luck. I have cleared the dalvik, cache and factory data reset mutiple times and I have tried sprint lovers newest ROm and also even tried reverting back to the original backup I took when I first rooted before I flashed any ROM's and still no luck. I also tried the ##3283#/MSL code/Data/ restore option and still nothing.
ANY Suggestions? Unrooting would be a last resort option followed by going to sprint and getting a new phone.
roger69504 said:
Im having the same issue as the OP. I went from CM7 to a sense ROM and lost my Data connection. I can only connect through wifi. However I can't update my profile or my PRL This is a pretty big issue for me as I can't use any data features on the phone except when connected via wifi.
Can someone please suggest a way to re-establish my ability to connect to the sprint network. I do not have 4G in my area so I can't try that route. I have searched the forum for the last day and a half and still haven't found a solution. Ive tried reflashing the newest radios and still no luck. I have cleared the dalvik, cache and factory data reset mutiple times and I have tried sprint lovers newest ROm and also even tried reverting back to the original backup I took when I first rooted before I flashed any ROM's and still no luck. I also tried the ##3283#/MSL code/Data/ restore option and still nothing.
ANY Suggestions? Unrooting would be a last resort option followed by going to sprint and getting a new phone.
Click to expand...
Click to collapse
going to a sense rom, dialing ##data# and then entering your msl, then going to edit mode, top section, hit menu, and do a reset?
this usually fixes alot of data issues from what i am aware. It won't harm your phone anyway.
Yeah I have tried the ##data# restore multiple times and still nothing. It will reboot and begin the hands free activation but it never successfully completes it. Afterwards when I try to update profile it just sits in a loop saying "the network is preparing you services..." for 20 mins and then times out with nothing happening. I even tried the ##data# restore method again after reading this, for good measure, and still nothing.
Is it possible to connect via 4G and update my profile even tho I cant via 3G? I'm about an hour away from any 4G service I think Cincinnati may be the closest.
this is extremely frustrating and the worst part is that I dont know how it happened as I followed every instruction to the tee and Ive flashed mutiple multiple ROMS over the last 6 months and have had no problem until I tried going from CM7 to myn's warm2.2 rls5. After flashing the ROM and wiping EVERYTHING except the SD card I flashed the new Radio's (Cualkin's Combo pack with the newest Radios) and that's when I noticed the data connection was gone. I'm not sure as which step of the process caused the issue as I didn't notice it until I began to go thru the initial setup on the phone and was unable to connect to my gmail account.
I have backed up a few versions of rom's. Would they have the Data info I need and maybe a could just copy and paste a file or does this info need to be downloaded from sprint in order to setup the phone?
Please any advice??? I'd like to try all my options before I reroot and exchange it, If unrooting and returning is my only option can someone please point me to a good guide for the process? I used Unrevoked 3.21 for the root.
Ok, so I've been using Fresh 3.5.0.1 for a while now, and recently I noticed something odd. My signal stregnth would differ greatly from a stock evo. Mine would show no signal at times when the stock evo showed it had full signal. This was a minir inconvienience at times, but recently I screwed something up, and I don't know how to fix it. I used Fresh updater to update my phone to Fresh 4.0b3, and after the update I had no signal at all. I've tried everything I can find to try to fix this, and like an idiot I didn't do a nandroid backup before flashing. I'm really stuck here. I went back to 3.5.0.1, have radio 2.15.00.11.19, PRI 1.90_003. Does anybody have any ideas? What went wrong? As of now, I can't make or receive calls.
Update: I just opened up GMail, and I had 5 bars and 3G, and it checked for new email. about 20 seconds later, no signal, 3G is grayed out, and I can't make or receive calls.
Are you sure it's just your phone & not Sprint? From what I've heard they have had outages recently.
If it is your phone, try doing the fix mentioned here: http://androidforums.com/evo-4g-tips-tricks/280082-major-solution-fix-your-slow-3g-speeds-evo4g.html
Also try downgrading your PRI. If that doesn't work, you can try flashing the stock rom or unrooting & returning to stock. If it still persists at that point, I would take it back to Sprint for a replacement.
I think Sprint may have something to do with it, I've had to call them to reset my profile once already, but my girlfriend has a stock evo, and she always has full signal in our area. I'll give the steps in the link you provided a try. Thanks for the help.
I had this problem twice before....each time I did a factory reset in settings then rebuilt with sprint lovers rom image then went back to the rom I was using at the time..hope this helps..
I don't know exactly what the problem was, but 30 minutes with tech support got it working again. I think I'm going to leave it as is for now, and wait until Fresh 4.0 comes out of beta. Or, I'll just wait until I get my hands on the EVO 3D
Thanks for the support, its comfoting to know that there is a resource (these forums) where people are willing to help others with their problems. I've done reserch using XDA, but never posted anything. Thanks for the help!
I'll give you all the info I can as this has all happened since last night.
Yesterday I was bored, and decided to Root my SGH-I747M [Virgin Mobile, runs off Bell I believe] I used to jailbreak my apple products all this time, my S3 is getting old so I figured heck why not. I was curious about all the Kit Kat hubbub lol.
I Rooted it successfully, then installed the CyanogenMod 4.4 Nightly Custom Rom onto my phone.
That was also successful minus two things that happened, I don't like some of the features & I lost cell service [NOT due to and EFS/IMEI issues]
Decided to downgrade and unroot as the only reason for rooting was to install Kit Kat.
Unfortunately trying to Unroot something went wrong, after pushing start in Odin and my phone froze in Download Mode and Odin failed.
After rebooting my phone I got the typical "Firmware upgrade encountered a problem" so I hooked up to Kies, entered my phone model and s/n and did a full Firmware recovery.
Still had no cell service, could make calls but no SMS.
Found a post that said to take out battery, take out SIM card, boot, then take battery out, replace SIM and reboot.
I believe I have full service back with no issues.
But after the Kies recovery, I have this constant screen on my phone as picutred in the attachment!
I can use my phone, I can touch anything/everything it doesn't block anything thats behind it, but that screen stays. It goes away if I need to go into settings but it comes back shortly. My phone is also still set as "custom" in the info so I'm assuming it's still Rooted???
Update: A friend of mine suggest doing another Kies recovery. So I'm waiting for that now.
And I'm not sure if it's still rooted, Went to settings>More>About Device>Status> And Device Status reads Official.
Alrighty another update incase anyone reads this and can either help or point me to help lol, I am searching forums/google like crazy trying everything.... I figured out that the screenshot is showing me factory mode is on.
Turned it off, after re-rooting and installing SU/Root Explorer.
So factory mode is off, now my only problem is Mobile Network: Disconnected despite Service State: In Service and all the other stats seemingly normal?
It seems I can make calls, but I can not use data or send sms/mms.
Really not sure what to do here, and I'm starting to get very frustrated, especially since I know exactly what the issue is and I can't find a solution... So here is everything I did up to this point in detail. I wanted to go back to stock for a while, but I remembered not being able to update at all last time I tried this. I used the LG Flash Tool to go back to 10b (I think? Earliest firmware out there) It started when my phone would tell me that "My Device was not registered yet" in the System Update settings. I did some Googling and found out it was because my IMEI number was blanked out (All zeroes), and I found a tutorial that was for the G2, but worked for the G3, to repair the IMEI. I first rooted with the LG One Click Root Tool when I got to Lollipop, used the IMEI that was under my battery, converted it to HEX and injected it into my phone with RF_NV_Manager, which was installed with QPST by Quallcom. After doing this, my IMEI was fixed, it matched the same IMEI that was under the battery on my phone, though I never texted or called anyone from there so I never noticed anything strange. I was able to update to the latest official Lollipop firmware, but then my phone started telling me I left the home network. Thinking it was just a glitch or something, because I had roaming issues before on stock, I switched to a custom ROM since that fixed it last time before I even knew that IMEI's existed. That didn't fix it at all. I was on LiquidSmooth Alpha and my phone will still go to roaming, and the way I would fix it was to piss around with the mobile network settings and change them back, then I would get 4G LTE for a few minutes, but I would NEVER be able to call or text. Since it was a discontinued ROM, I thought I just got unlucky, so I went to an official Nightly for CM12.1. At the moment I have LTE but no calling or texting... Then I found out that these issues tend to occur after IMEI fixes, so what do I do? Can anyone point me to a proper tutorial on how to fix this? After looking, I ended up downloading and installing something called EFS Professional 2.1 but now I'm even more confused...
EDIT: I tried going into ADB and inputting "adb reboot nvrestore" but that didn't fix it... The site said it's based on a backup that was automatically created when the phone was first built but that was on a completely different forum for a different phone. Going to try to flash back to stock KitKat.
EDIT: Alrighty! I'm getting somewhere! I flashed back to 10B with the Upgrade DL option, before I used Board DL. I can call and text now, as well as LTE, and OTA updates work, but I'm just going to root and go straight to the Nightly CM12.1 that I wanted to go to in the first place.
EDIT3: That seems to have done the trick. For people who have had issues with roaming after IMEI repairs, try flashing your stock TOT with the Upgrade DL option, then root and install your preferred ROM.