HTC One M8 Apps won't connect to wifi - One (M8) Q&A, Help & Troubleshooting

I just bought this phone a couple days ago and it was working perfectly fine, I started downloading the updates, i eventually got to the 5.01 lollipop update and updated, I booted up and was excited to see the awesome android L features, sadly whenever I open any app (example kik, instagram, snapchat, or even google chrome) it will not connect to the internet, I used my data and it works fine, so I decided maybe it was just a bug so I did a factory reset and it still didn't fix it, so I unlocked the bootloader flashed a recovery and several custom roms which still did not fix the Wifi issue. I am stuck and don't know what to do at this point. Please help, thanks.

Hello. I have the same problem. I contacted HTC support and they admin it is software problem. Let me explain.
It is very stupid error. Some apps are working some not. But if you try to connect to diffrent WiFi access point it will work. I have problem with ZTE router and with him phone WiFi is not working . But with Cisco. Dlink unifi all is ok. HTC promised to release update to solve thug enconviance.

tomislav177 said:
Hello. I have the same problem. I contacted HTC support and they admin it is software problem. Let me explain.
It is very stupid error. Some apps are working some not. But if you try to connect to diffrent WiFi access point it will work. I have problem with ZTE router and with him phone WiFi is not working . But with Cisco. Dlink unifi all is ok. HTC promised to release update to solve thug enconviance.
Click to expand...
Click to collapse
any update on that? I am too using ZTE and half of apps are not working! I'm on ViperOne 5.0.2

HTC one m8 won,t connect to wifi
Hi
I,have the same problem and did some different solution but still the same problem please help.
thanks

Related

[Q] Wifi -> Reboot

Hello there,
I have a problem with my htc one V... When i connect to my home wifi and start browsing on market or facebook app or instagram or this kind app which need internet to work my phone ususaly crash and reboot it self:/ Does anybody have same issue or know the solution for my problem?:/
My phone sw:
android: 4.0.3
sense: 4.0
sw no: 2.08.401.2
api htc sdk 4.11
version of extensioni HTC: HTCExtension_403_1_GA_5
---------
version core.0.16-g42caf24
[email protected] #1
PREEMPT
version broadband 20.72.30.0833U_3831.17.00.18_M
assambly no: 2.08.401.2 CL65416 relese-keys
browser webKit/534.30
I bought this sell on trustable e-shop, so no "gray inport" .
ovik88 said:
Hello there,
I have a problem with my htc one V... When i connect to my home wifi and start browsing on market or facebook app or instagram or this kind app which need internet to work my phone ususaly crash and reboot it self:/ Does anybody have same issue or know the solution for my problem?:/
My phone sw:
android: 4.0.3
sense: 4.0
sw no: 2.08.401.2
api htc sdk 4.11
version of extensioni HTC: HTCExtension_403_1_GA_5
---------
version core.0.16-g42caf24
[email protected] #1
PREEMPT
version broadband 20.72.30.0833U_3831.17.00.18_M
assambly no: 2.08.401.2 CL65416 relese-keys
browser webKit/534.30
I bought this sell on trustable e-shop, so no "gray inport" .
Click to expand...
Click to collapse
No such issues with my phone ...
thats bad...:/ im hopeless...
barhate.rahul said:
No such issues with my phone ...
Click to expand...
Click to collapse
Same for me - no such (or other) WiFi issues at all.
Probably caused by a hardware defect?! Have you tried a hard-reset?
I have the same software and problem with wifi and mobile network too.
It has started after last software update.
My solution is:
settings->about->software updates->scheduled check unchecked
After that phone works as usual.
yes, i did hard reset (restore factory setting), but with no luck.
Exactly, after last update which comes with HD media link this issue started...
thank you bouth for replay i ll try uncheck this automatic sw update check. hope it ll work..
well..."settings->about->software updates->scheduled check unchecked" doenst work for me....!! :-////
I am having the exact same problem.
Occured after installing the new update.
A hard/factory reset did not help.
This evening I will try to connect to another WiFi network to see if it only happens at my home network.
I hope that HTC will release an update very soon that fixes this problem/bug.
Wrong section...Please keep all question/help related threads in the Q&A section. Thank You.
Thread Moved.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"If you choose not to decide, you still have made a choice"~Rush
Sent from my HTC One X, using XDA Premium.
well...we all know that issue started after last update, but why only few people have this problem...its like only 1 of 100(or 1000?). It sounds strange to me if 99% are ok with their one v and 1% have this issue...:-//
I almost managed to solve my problem.
Here, at home, I have a normal laptop (this one) and a small netbook (for music). Both are on WiFi. Right now I have my normal laptop on WiFi + the phone on WiFi. As soon as I boot up the netbook and as soon as it connects to WiFi too my phone starts rebooting.
I also noticed that this problem did not occur on another WiFi network that I was connected to earlier. Basically it seems to interfere with my netbook. I assume they are on the same IP address. Therefore I will give them both unique fixed addresses and it is likely that the problem is solved with that.
Thank you for your observation, im testing it right now so i hope it will solve this problem once for all.
Edit: well...no luck... i fix ip for my phone and since then(3 minutes) i restart twice...it even worse at all ((
After a while mine started rebooting again as well.
Since I did not have this problem on another WiFi network I really think it is some sort of setting in my Router. Even applying MAC addresses as a filter in the router for each connecting device does not help.
Hopefully someone with more knowledge of routers is able to find a solutions.
For what it's worth, I'm on a Huawei hg655d. I was unable to find firmware updates or downloads anywhere.
its look like we are getting somewhere...im also using Huawei but model no. HG622u.
would be nice to know if all users are using this piece of junk too and it cause our problems...
ok your rooted right? do you have the android sdk installed? if so run this
adb logcat -d > logcat.txt
(it will save in platform-tools in the android folder)
also make sure android debugging is switched on in your phone..and after the reboot happens upload the logcat.txt here. we can have a look at whats causing the problem
Hello Lloir. My phone is not rooted. Everything is original. Have not rooted it and I am not planning on rooting it either.
Being that ovik88 also has a Huawei router I think that the router really is the problem here.
RocketGuns said:
Hello Lloir. My phone is not rooted. Everything is original. Have not rooted it and I am not planning on rooting it either.
Being that ovik88 also has a Huawei router I think that the router really is the problem here.
Click to expand...
Click to collapse
i just remembered i dont think you need to be rooted, just go into development tools and enable usb debugging and follow what i said above
yup im not rooted either.
ok ill give a try..give me a sec to another self "unwantad" reboot
edit:deleted
well i found adb and writ the line but it save just txt right now stat isn it? but if it restart its not includet in there right?
some logs
here i get 3 logs hope there will be something useful...
I was unable to do that - no idea how to do that. But perhaps ovik88's logs will prove to be useful!
So far I have not been able to figure out what the problem is. I figure I'll just don't go on WiFi and wait for a software update. My data plan is fine.
Still, I wonder what it is that my phone doesn't like about this WiFi network. It's secured with WPA2 and what-not.

Wifi issue after update

Hi all
yesterday my i9195 recieved an update to JDQ39.I9195XXUBMJ7 but since then WIFI refuses to work.
Contactting Samsung on twitter they say to backup and update by wifi, duhhh.
Trying by pc, KIES says : doesn't support software upgrade
Even KIES3 does
So now i'm lost to fix wifi issue
Luckily i run on private Phone my note 2
Thnx for helping
rayblo said:
Hi all
yesterday my i9195 recieved an update to JDQ39.I9195XXUBMJ7 but since then WIFI refuses to work.
Click to expand...
Click to collapse
I am experiencing the same issue, same phone and rom i9195 JDQ39.I9195XXUBMJ7. Wifi works after reboot for about 10 minutes and then stops responding. It may stay connected for a few hours after it stops working, but the phone can't send data over it.
I have wiped data/factory reset the phone to no avail.
I read somewhere about a few people with other devices on 4.2 having troubles with AES encryption on their routers. Might be somewhere for us to start troubleshooting. The other option is to just try downgrading to the previous version.

WIFI will not turn on

Hi guys i have a lg g3 that has been running fine on kitkat
it the received the lollipop update OTA and all went fine apart from now it wont turn the WiFi on
you can click it on and it moves to on but seems to be always trying to turn on..?? without turning on.?
any ideas..?
I have done a reset etc still no joy
Did you try to reflash? (I think that you mean by resetting that you full wiped your phone and not reflashed the rom)
KingOfDope said:
Did you try to reflash? (I think that you mean by resetting that you full wiped your phone and not reflashed the rom)
Click to expand...
Click to collapse
Yes after it updated to lollipop I lost the ability to turn on wifi..
It was there to turn on but would not it showed it trying to turn on but just hung trying to turn on..device updated from kitkat to lollipop via its own update OTA.
Cn not work it out
sas007 said:
Yes after it updated to lollipop I lost the ability to turn on wifi..
It was there to turn on but would not it showed it trying to turn on but just hung trying to turn on..device updated from kitkat to lollipop via its own update OTA.
Cn not work it out
Click to expand...
Click to collapse
Try flashing the correct modem
KingOfDope said:
Try flashing the correct modem
Click to expand...
Click to collapse
Why or how could I do that..
Device was on stock kit Kat and it updated itself to lollipop..
Sent from my LG-D855 using XDA Free mobile app
Same issue here.
I get around it by forgetting network then just signing in again. Wifi works perfectly until I leave the house and return later. Then I just do the above and viola, working wifi.
I've checked with speed test app and wifi is definitely working.
Funny thing is, if I switch off wifi then turn back on it also works.
Only when ive left home and returned later does this bug arise.
Hello guys,
This thread is a little bit old, but I am curious to know if you found a workaround for this issue.
I have the same problem as the OP (not at the second poster): since I received Stock Lollipop the WiFi won't turn on. When I try to, it says "turning on" for a while then acts like it is off.
I just bought my LG G3, NCIX the reseller, refuses to refund me or replace my phone...
I performed several factory resets and tried to flash different KK stock Roms. The weird thing is that the WiFi works with KK...
Thanks for your help.
Identical experience here.
I recently got a D855 16GB, which was on stock unbranded V10a, jumped through several OTA updates through V10g, V10j, and V10k (IIRC) all with wifi working fine before getting the lollipop upgrade OTA for V20c.
Immediately wifi will not switch on - the switch itself is on, but with the off section a lighter grey compared to the bluetooth switch.
On the wifi screen itself it says "Turning Wi-Fi on..." but after a while the switch reverts to off.
It's now had OTAs to V20e and V20h, but wifi is dead on both versions.
Note that this is stock and unrooted (never rooted) so I can't believe it's something I've done. Next trick will be to root and poke around /data/misc/wifi.
Does bluetooth work or the problem is only with the wifi? I also have the same problem, wifi, bluetooth is not working and when I check in the settings the mac adress it says "unknown".
Sent from my Onda V975m using Tapatalk
Accountability
Unfortunately this isn't a unique problem. There have been countless bad updates from multiple manufacturers. In this litigious world, I'm surprised no one has sought damages for bad updates that effect usability.
I have the same problem from yesterday. wifi and bluetooth seem to be turning on but they never turn on. i've done many factory resets but it didn't work. has someone found a solution?
^^^ Exactly the same issue. Would love a solution!
Same issue. Tried Hard and soft reset and have also updated firmware using LG Mobile Support Tool but had no success.
sazi said:
I have the same problem from yesterday. wifi and bluetooth seem to be turning on but they never turn on. i've done many factory resets but it didn't work. has someone found a solution?
Click to expand...
Click to collapse
ok, after 24h with this problem I think I got it back to working. Let me explain what have I done:
1. Mine is a dual sim model, that I bought in hong kong by the end of 2014.
2. Yesterday, I removed sim #2 (no longer needed), without removing the battery. I had a couple of messages indicating to restart the phone, blah blah. Can't remember if I finally restarted it or not.
3. This morning I saw no wifi connection in my phone, only 3G. Tried to start wifi in the quick access menu, but this kept blinking, never starting wifi. Restarting phone... nothing. turning off bluetooth... nothing.
I figured out that the problem had to be related with the SIM as this is the last thing I had done with the phone. Thus, I tried this, with success:
4. I turned off the phone, changed sim from slot #1 to slot#2 and started the phone. Wow, it worked for some minutes, then stopped, then started again. Well, a good sign.
5. Changed again sim from slot #2 to slot #1: Wifi working again. After some time it stopped working, but soon started again. Hasn't given me more problems (after only 30 min, that's true).
Hope it helps.
jimbobmcginty said:
Identical experience here.
I recently got a D855 16GB, which was on stock unbranded V10a, jumped through several OTA updates through V10g, V10j, and V10k (IIRC) all with wifi working fine before getting the lollipop upgrade OTA for V20c.
Immediately wifi will not switch on - the switch itself is on, but with the off section a lighter grey compared to the bluetooth switch.
On the wifi screen itself it says "Turning Wi-Fi on..." but after a while the switch reverts to off.
It's now had OTAs to V20e and V20h, but wifi is dead on both versions.
Note that this is stock and unrooted (never rooted) so I can't believe it's something I've done. Next trick will be to root and poke around /data/misc/wifi.
Click to expand...
Click to collapse
HELLO
I have exactly the same problem and I think we're not the only...
D855 :
-Wifi and Bluetooth doesn't work.
-Wifi keep turning on itself and the battery drain..
-3g/4g works perfectly.
-Downgraded on kk and Wi-Fi works so it is not a hardware issue
-Even on fulmics Rom Wi-Fi and Bluetooth doesn't work
HEELP ME PLEASE
Got the same problem here. I have my G3 since november 2014 and recently I rooted it to install CM 13 on it and Xposed bcs I got tired of the laggy software of LG. One morning I woke up to drink some water and saw my phone restarting a lot of time... ok I thought its a simple bootloop. Tried to install CM again, didnt fix it. Flashed stock software and still... Bought new battery and new power flex and the problem is still there. I go into download mode, installed the software with LGs support tool and got pass the bootloop, but now wifi nor bluetooth works. I thought it's the software so I dared myself again to root it and installed TWRP and CM13, but it wouldn't boot. I installed then Liquidsmooth, based on CM13, and got it to boot up, but in the configuration menu where WiFi is needed to be added it couldn't turn on. I skiped it and in the middle of the process it started again to restart. I don't know if it's a hardware based problem or software... But I would like to try everything out before I have to buy a new phone.
SoulEater45 said:
Got the same problem here. I have my G3 since november 2014 and recently I rooted it to install CM 13 on it and Xposed bcs I got tired of the laggy software of LG. One morning I woke up to drink some water and saw my phone restarting a lot of time... ok I thought its a simple bootloop. Tried to install CM again, didnt fix it. Flashed stock software and still... Bought new battery and new power flex and the problem is still there. I go into download mode, installed the software with LGs support tool and got pass the bootloop, but now wifi nor bluetooth works. I thought it's the software so I dared myself again to root it and installed TWRP and CM13, but it wouldn't boot. I installed then Liquidsmooth, based on CM13, and got it to boot up, but in the configuration menu where WiFi is needed to be added it couldn't turn on. I skiped it and in the middle of the process it started again to restart. I don't know if it's a hardware based problem or software... But I would like to try everything out before I have to buy a new phone.
Click to expand...
Click to collapse
I'm not the only one
I don't understand why it doesn't work because if you downgrade on kk versions your wifi & bluetooth will be back...
tchointeur said:
I'm not the only one
I don't understand why it doesn't work because if you downgrade on kk versions your wifi & bluetooth will be back...
Click to expand...
Click to collapse
Have you maybe tried to change the kernel of your device? I have never done that so I am scared if I would damage something.
http://forums.androidcentral.com/google-nexus-7-tablet-2013/306730-wifi-stuck-turning.html
Here someone says it's the kernel that is having problems and installing a new one and going maybe back to the old one will fix it.
SoulEater45 said:
Have you maybe tried to change the kernel of your device? I have never done that so I am scared if I would damage something.
http://forums.androidcentral.com/google-nexus-7-tablet-2013/306730-wifi-stuck-turning.html
Here someone says it's the kernel that is having problems and installing a new one and going maybe back to the old one will fix it.
Click to expand...
Click to collapse
Maybe but wich kernel do we haveto use? Even on fulmics 5.3 it doesn't work!
tchointeur said:
Maybe but wich kernel do we haveto use? Even on fulmics 5.3 it doesn't work!
Click to expand...
Click to collapse
I installed CM13 and in the setup screen I actually had wifi and I could connect to my router. It was kinda strange. But bcs I have some problems beside wifi, the reboot thing, I couldn't test out if it works too. Try flashing CM13 or ROMs that are based on it like Liquidsmooth. Maybe it will help.
SoulEater45 said:
I installed CM13 and in the setup screen I actually had wifi and I could connect to my router. It was kinda strange. But bcs I have some problems beside wifi, the reboot thing, I couldn't test out if it works too. Try flashing CM13 or ROMs that are based on it like Liquidsmooth. Maybe it will help.
Click to expand...
Click to collapse
I tried flashing other roms but twrp says "unmount of /system failed: no such volume " "script succeeded: result was (0.20000)".. when i restart it's on bootloop NO CHANCE

[Q] No WIFI Connection to eduroam anymore

Hi,
About one month ago i began installing Custom Roms on my phone, when I installed Bliss i had my first exam so I went to university. I tried to connect to the eduroam wifi but it wasn't able to get a connection. It always said: Connectin.... and then Saved. So for the next exam yesterday i reinstalled the Stock rom from robalm's thread and the same thing happened. The wifi is protected with PEAP and MS-CHAP-V2, you also need Telekom Root CA 2 (included since Android 4). I tried several combinations of Authentification methods but nothing works. It works for my friends, and it works on my Windows laptop as well.
It doesn't seem to be a question for a rom thread, because I have the problem with any rom, even Stock.
Thank you.
I have a similar issue I posted about it a few weeks ago but no help so far. I'll follow this thread and really hope somebody come up with a solution
https://code.google.com/p/android/issues/detail?id=188867

Device forgets all saved WiFi passwords when toggling it off and on again

Hello guys!
I have weird problem!
I got broken OP3 A3003 (64gb model) and repaired it. It works perfectly but there is just one annoying fault that i cant seem to find answer to. The WiFi will not reconnect to saved hotspots after i toggle it off and back on again. Everytime i must give the password again and again. after i connect it works perfectly an no hiccups at all. just the reconnecting not working. I can see the saved network in the list but deleting it does not work. I havent yet rooted, im on latest stock and the bootloader is locked. Tried factory reset but same problem occurs.
Searching web and Oneplus forums pointed that there is couple others having same problems but no solution from anyone.
Do anyone have had any of this kind of problem and how did you solve it?
I like Oxygen OS itself but rooting is a must! after i can give logs or stuff if needed!
Update to latest oxygen os or open beta, if updating won't fix your problem then perform a factory reset.
Like I said I tried factory reset but did not help unfortunately I updated to open beta 38 last night but did not help either. 'm gonna try open bootloader and flash the firmware again completely and see.

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