I have a Verizon Note 4 (N910V) that I had unlocked a few weeks ago and am using it on T-Mobile. I'm having a few problems that are REALLY annoying.
1) I can not use the dialpad while in a call. For example, "Press 1 for English" I hit 1 and it does nothing. I've tried all the numbers with different 1-800 numbers and it just does not work.
2) My voicemail does not work. When I press 1 for voicemail, I get an error. I tried calling my number, but to enter my pin I need the dialpad to work. I tried YouMail, but that didn't work either. I never originally setup my T-Mobile voicemail so that could be why YouMail isn't working though.
Any help or suggestions would be appreciated. I'm pulling my hair out trying to google these problems.
On the voicemail tip, you need to change the voicemail number setting... Theres already a threead for how to do this..
http://forum.xda-developers.com/note-4-verizon/general/verizon-note-4-t-mobile-network-t2916727
No clue on your touchscreen
lexbian said:
On the voicemail tip, you need to change the voicemail number setting... Theres already a threead for how to do this..
http://forum.xda-developers.com/note-4-verizon/general/verizon-note-4-t-mobile-network-t2916727
No clue on your touchscreen
Click to expand...
Click to collapse
Thank you for the help. Your link actually fixed my dial pad while in calls. It suggested to change the DTMF to long instead of short and it now works. As for the voicemail thing, I got it to work sort of. If I dial 123, it works just fine now. The only thing is, I can't seem to change the speed dial of 1 to the number 123. I tried and it said it was changed, but it still shows *86. I tried a few times with the same results each time. Is there another step I'm missing?
I haven't had to do this kind of thing to any of my phones in years. I wish I could help better. I just happened to remember changing APN settings was necessary and found that thread.
Awesome that fixed the touchscreen issue too!
i can not change that number
@GamerGuy89: how can you make Verizon Note 4 work with T-mobile?
i put the T-mobile simcard on it and it say "Not verizon Simcard". Signal is 0. Please help me!
And even i add another APN, but i can not change the number of voice mail from *86 to 123.
Thank you so much.
hi all.
i don't know why after updated to 5.0.1, i can not type *#06# to check my IMEI. When i key in that code on my keypad, the phone still there, nothing pop-up.
did my phone failed Rom or system???
Any input will be appreciated!
Thanks
Related
***** FIXED ***** CALLED AT&T TO RESET VOICEMAIL ***** PLEASE REMOVE THREAD *****
I am using a stock GSM GNex, unrooted, and I noticed, when I receive calls, the caller does not go to voicemail and when I attempt to check voicemail, I am told that I do not have a voicemail box. This is a new problem, because before, I had voicemail and I set it up using AT&T. When I long press the number "1" on the dial pad I get a recording that says to enter the phone number of the party you are trying to reach. I enter my phone number and it says that the number is not listed. I can receive and make calls to anyone no problem, but voicemail all of a sudden stopped working. I went into the phone settings and checked the phone number listed as my voicemail number, it is not the same as my regular phone number, so I changed it to my number and I was getting a busy signal when I tried to check my voicemail after that. Any ideas??? I don't think calling AT&T will do me any good as they think I am using a Galaxy S2 Skyrocket. Please help, I need to get voicemails if I don't get to the phone in time!!
Thanks
I'm not sure how to fix your problem but, have you tried google voice as your voicemail client? Maybe you can use that instead.
To be honest I want to fix the issue and I don't want to use Google Voice. When I did a search before posting this I read a lot of people were using that service, but I want to get the real problem fixed. Thanks though.
Does anyone think the problem could be because I have a Galaxy S2 Skyrocket as my main phone on my plan, and that phone uses visual voicemail? And somehow now the phone won't activate voicemail because of that? When I dial my number and call myself, I get a busy tone.
1) Your VM number is either incorrectly programmed into the phone, or whoever set up your account didn't provision you with the VM feature. Call your carrier, they can verify with you whether your phone is correct or it's their system. No one on XDA can't help you with a shortcut.
2) Get Google Voice. Carrier VM systems are utter crap by comparison. That is the "real" solution to your "real problem".
The voicemail number is the same as it was when I set it up the first time. BTW, using Google Voice is not the "real" solution to my "real problem". If you don't know the answer to the question or you think no one else here will, you don't have to emphasize your love of Google Voice, I just don't want to use it so I am trying to figure out how to fix it. Thank you.
Oh, and maybe you should change your user name if you hate AT&T so much.
On my wife's GSM Galaxy Nexus, running JB 4.1.1, all incoming calls are getting forwarded directly to voicemail. I've tried quite a few things to remedy the issue, but to no avail. Here are some of the relevant details.
Phone worked fine for at least a week after the JB update.
She can place calls without any problem.
She can receive email and browse the web without issue, both on WiFi and on 3G/H.
I can forward her phone to our home number and the forwarding works perfectly.
We use Google Voice for our voicemail service. When I try to reset voicemail settings to our cellular carrier (AT&T), the phone does NOT seem to reset the voicemail numbers (they still appear as her Google Voice number). However, when I do remove Google Voice and then call the phone, I get a message that her voicemail is not set up. Which makes sense: we've never set up AT&T voicemail.
I've done a factory reset: calls still go straight to voicemail. And the voicemail number after a factory reset is STILL her Google Voice number.
Any help would be greatly appreciated!
Did you port the # to Google voice? I that would explain the settings sticking after reset.. It sounds like a GV issue and not a phone issue
Sent from my Galaxy Nexus using xda premium
KevinAlbrecht said:
Did you port the # to Google voice? I that would explain the settings sticking after reset.
Click to expand...
Click to collapse
No, we did not. I'd agree with you that it's a Google Voice issue...except everything was working fine up until one or two days ago. Calls both in and out worked without issue, as did voicemail.
Very strange. I'm going to contact AT&T to get their take on things.
AT&T seem to think its a bad SIM card. I'm going to pick up a new one tomorrow.
last time this happened my girlfriend somehow added me to the auto reject list lol
Crittias said:
AT&T seem to think its a bad SIM card. I'm going to pick up a new one tomorrow.
Click to expand...
Click to collapse
I'm not sure if you said calling to google voice number wouldn't work or calling the mobile number...
If it's the mobile, its not a gvoice issue..
I really would not think that a sim card would cause the problem itselt, but it might reset your forwarding options... I dont know.. you can try this if it doesn't work...
dial #002#
this will reset ALL of your call forwarding options just in case something is wrong / corrupt there... after you verify that calls to the number work, then you can setup the conditional call forwarding..
pdxtechdoctor said:
I really would not think that a sim card would cause the problem itselt, but it might reset your forwarding options... I dont know.. you can try this if it doesn't work...
dial #002#
this will reset ALL of your call forwarding options just in case something is wrong / corrupt there... after you verify that calls to the number work, then you can setup the conditional call forwarding..
Click to expand...
Click to collapse
Great idea. I thought something similar, but when I try to enter any call forwarding codes (like the one above), I get "Call forwarding connection problem or invalid MMI code." Again, this leads me to think that perhaps the sim card really is the problem. If not, it's an AT&T network setup issue.
I'll post again later today with whatever progress I've made. Thanks for trying to help!
Picked up a new sim card, and it completely resolved the problem. Strange, but whatever. As long as the wife's phone is working, all is well!
Is anyone having issues getting Google Voice to work with their Note 4? I've never had an issue with it before... I've done the whole *71 (GV#), *90 (GV#), *92 (GV#). All after setting up the GV app...
I don't understand! I've done it several times now. But still when I call my number from a different phone, I just get a "We could not complete your call - please try again" after like 8 rings or whatever... No chance to leave VM. I don't get it....
I'm about to flip, so I thought I'd toss the question over to the best and brightest.
Thanks in advance for your help!
So I guess I'm the only one with this problem - haha.
Several views but no response means something. But not sure what it means yet.
I'm not having this problem. When i swapped out my sim card from my S5 after leaving best buy, all i did was download the GV app and set it up and thats it. Didn't dial any of the *71 or whatever. I'm receiving calls and voice mail.
stanleybb50 said:
Is anyone having issues getting Google Voice to work with their Note 4? I've never had an issue with it before... I've done the whole *71 (GV#), *90 (GV#), *92 (GV#). All after setting up the GV app...
I don't understand! I've done it several times now. But still when I call my number from a different phone, I just get a "We could not complete your call - please try again" after like 8 rings or whatever... No chance to leave VM. I don't get it....
I'm about to flip, so I thought I'd toss the question over to the best and brightest.
Thanks in advance for your help!
Click to expand...
Click to collapse
Go into your google voice settings and enable do not disturb. Then try it let me know result.
brennerj said:
Go into your google voice settings and enable do not disturb. Then try it let me know result.
Click to expand...
Click to collapse
Hey thanks for this! I actually figured out what happened..... (This is weird)
So I went to Google Voice (via chrome on my PC) and my old Google voice number wasn't showing up anymore. Like there was no Google voice number any longer. What I was entering was my "Google Voice ACCESS number". So naturally it wasn't working and frankly for whatever reason, I had no actual Google Voice number to tie to anyway.
So I got a new Google Voice number and then used that instead, and all worked perfectly. (Although it rang too many times that way).
So cue your suggestion and now it goes straight to the Google Voice voice-mail the second it forwards. So now it works and I have the right number of rings.
I have no idea why my old number disappeared. Especially when it was working on my Note 3 just days before... Oh well. Works now!
weird thing is i can't do the *71 to enable it on my phone anymore. says, welcome to verizon, your call cannot be completed as dialed. so call forwarding is completely broken on my line now lol
Hi all, I've been asking around on AC forums and haven't got an answer yet, but going to see if tomorrow I can get to an ATT store for tech help. No help on the phone at all, just 3 different Tech reps going over the same thing again and again, with no result. Tried third party apps Google Voice and Youmail, can't even get the access codes to go through. The phone seems to be having errors, because it's looking for the Verizon Voicemail and even though I was able to set speed dial #2 for dialing ATT's Voicemail service, all I get is Missed Call notifications. Not every missed call leaves a voicemail, so would like some sort of Notification to alert me to my voicemails. Need this feature a lot. When I dial the access codes or even try changing to the ATT voicemail their Way with Holding down "1" , all i get is Call can't be completed and an error code. Also a message at the top of keypad screen saying No Sim, Sim Error. To me it seems like it's trying to dial the Verizon number, and it can't because of being on ATT. Has anyone had this problem?
Does anybody know a workaround. I was able to get google voice forwarded to my cell phone number, but doesn't still give a notification. I do get emails sent, even though send a text is clicked on Google Voicemail. Also spent time with their tech support with no help there. Notifications is Set and I have an alert for it on the Phone's Voicemail setting, so that's not working either. Any help would be greatly appreciated. Thanks.
You can set att voicemail to speed dial 1. I don't know the number. I just downloaded att visual voicemail app and got it to work. In order to set voicemail you need to go to settings>aplications>call>voicemail settings. Then input the number you're trying to use. It will save it as speed dial #1
I have a T-mobile T889v unlocked and on AT&T LTE rooted with DN4, everything is working great for the most part but voice mail. When I dial VM it keeps saying password not recognized. I've been searching threads to address this with no luck. I went to device settings and under my number it shows unknown... is this why VM does not recognize my password? If so how do I change it show it shows my number? Thanks for any help....
freshroot said:
I have a T-mobile T889v unlocked and on AT&T LTE rooted with DN4, everything is working great for the most part but voice mail. When I dial VM it keeps saying password not recognized. I've been searching threads to address this with no luck. I went to device settings and under my number it shows unknown... is this why VM does not recognize my password? If so how do I change it show it shows my number? Thanks for any help....
Click to expand...
Click to collapse
I wonder, since you've got a different carrier than the phone, if it is dialing the wrong number. From what I understand, you're have AT&T as your wireless provider, right? When I tried looking at AT&T's support forums, it shows to dial your number to access your voice mail. So, when you press and hold 1 to speed dial your voice mail, is it dialing your number? If it's not your number, first try dialing your number manually and see if your password works that way.
Now, I don't have DN4 so I'm not sure what kind of settings you'll have. For me, I use Team UB's Lollipop release and I can open my dialer, go to settings, and there is a "Call Settings" menu where I can change the number it dials for Voice mail. It's gotta be somewhere in the dialer settings, I assume.
I hope this helps.
All you need is your Carriers Voicemail number and place it in the Call Settings.