Screen Artifacts? - Moto 360

So I just ordered my moto 360 a few days ago on amazon from one of their warehouse deals. I got it today and plugged it all in and you cant even see anything. just artifacts (Picture below) so i left it on the charger and went to dinner. I come back and it shows things! YAY! though... its in a different language... so figuring it hadnt been factory reset I chose to factory reset it and it turned off... then once it turned on again the artifacts are back! Has anyone had this problem and fixed it? will probably leave it charging and see if a full charge brings it back to life again. Probably going to get a refund with amazon since all they said was it had "cosmetic wear" "Used - Very Good"

Errrr.... looks like having problem... Please do contact amazon

weird...

Yeah I contacted amazon and am getting a full refund. Just bought a new one directly from MOTO and should be here thursday. Sorta rediculous since they say they "test for functionality" I wonder who tested this one....

I think ppl from the matrix is trying to communicate with u.

wilsonliang777 said:
I think ppl from the matrix is trying to communicate with u.
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Click to collapse
Lol possibly ! I am returning it to Amazon and I just received my new moto straight from Motorola today and it works perfectly lol

Related

[Q] Imported Galaxy Nexus hard brick

Hey all. I now have an imported Galaxy Nexus that won't turn on, here's what happened...
I bought the phone back in April and haven't had a single problem with it until now. On this past Monday I woke up, got ready for work and unplugged my fully charged GNex from my wall charger as I do every morning. On my way to work I popped my GNex into the Samsung car dock to listen to music as I do every morning. When I got to work I popped out my GNex from the dock and sat at my desk for a while. I went to check something on my phone and it felt kinda hot, I thought nothing of it and kept working. Maybe 10 minutes later I checked if it was still hot and it was, uncomfortably hot, and the battery was at like 40% (this was about 40 minutes after I took it out of the car dock).
This made me think that by some chance a program was running crazy in the background, so I restarted my phone. Booted back up, plugged it into a wall charger I have at my desk, and let it sit for about 10 minutes. I then picked it back up and it was still burning hot, now I shut it down again, unplugged it, and pulled the battery out until it cooled down (about another 10 minutes).
Now I popped the battery back in and booted it up. Starts to get hot again and now the battery is at 4%. At this point I think "WTF..." and turn the phone off and let it sit there with the battery in. Keep it in there until the battery completely discharges (the phone isn't hot anymore) thinking that maybe it's having trouble reading the battery stats idk no big deal right? Turns out no, very big deal.
Let it sit there for an hour with no battery in it, then plugged it in and tried to power it on. Nothing. Pulled the battery, popped it back in, and let it sit with the charger in it for 30 minutes. Nothing. The phone isn't getting hot at this point like it was. So I try all the button combinations with the volume buttons and power buttons and still nothing. Even when I plug the phone in the charging battery animation doesn't show up.
When I leave it plugged into the wall charger now, the phone gets a little warm as you'd expect when you charge your phone, not hot like before. I took the phone apart and saw nothing wrong with it, but then again I'm not a hardware guy so I took it to a phone repair shop. He took a look at it and couldn't find anything weird with it either (besides it doesn't work).
In this mess I tried to contact Samsung and take advantage of my "International" warranty but no dice as I'm sure most of you know (this is my $450 lesson). Samsung USA said they won't even fix it if I pay them, I have to do it through Samsung UK which is a nightmare.
The last kick to floor was seeing my credit card charged for the desk dock that I ordered a week before the day this happened. I've ordered a new battery on the off chance that maybe that's the problem, if not I'll be buying another GNex with a US Warranty from the Play Store.
Any bits of hope anyone has for me? Is it even worth my while to ship it off to another phone repair store that says they can "fix it no problem"? Sorry for the long post, everyone always says to post as much detail as possible so I did!! lol. Thanks for reading!!
In the same boat, my Nexus just died today. It is completely unresponsive. Plugging the phone into the computer with no battery will not display any OMAP hardware.
hmm I'm wondering now what is the reason? is it 4.0.4 update? my phone is getting warm after the update too, and the cpu consumes 30% power. but its not too hot, only one area, on the virtual SD card area.
where did you order your GN from? depending on which website... they may "fulfill" your warranty if you're within their warranty time frame.
zephiK said:
where did you order your GN from? depending on which website... they may "fulfill" your warranty if you're within their warranty time frame.
Click to expand...
Click to collapse
Off an Amazon retailer, I already checked and they said no :-( I should be getting this battery soon, hopefully that fixes it. I highly doubt it though.
Good news, the website I got mine from(Dailysteals) is willing to do an exchange or refund for me. Surprisingly, I didn't even have to go through a lot of trouble for them to issue an RMA for me. I just had to explain my situation with them about Samsung USA/UK unwillingly to repair the phone.
tenchir said:
Good news, the website I got mine from(Dailysteals) is willing to do an exchange or refund for me. Surprisingly, I didn't even have to go through a lot of trouble for them to issue an RMA for me. I just had to explain my situation with them about Samsung USA/UK unwillingly to repair the phone.
Click to expand...
Click to collapse
Nice! When did you buy it from them?
Mine just bit the dust today as well. Just contacted Handtec and hoping they'll warranty it. It was running just fine up until today and now ODIN won't write to NAND. The same thing that happened in this thread is what happened to my phone:
http://forum.xda-developers.com/showthread.php?t=1671044
kurczynski said:
Nice! When did you buy it from them?
Click to expand...
Click to collapse
I bought it back in March when they had it for $465.
tenchir said:
I bought it back in March when they had it for $465.
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Click to collapse
Damn you! lol. It specifically says on the site that I got it from that they don't offer any warranty.
dawgpound6985 said:
Mine just bit the dust today as well. Just contacted Handtec and hoping they'll warranty it. It was running just fine up until today and now ODIN won't write to NAND. The same thing that happened in this thread is what happened to my phone:
http://forum.xda-developers.com/showthread.php?t=1671044
Click to expand...
Click to collapse
welcome to the club. why don't you just buy another one with a us warranty like i want to? oh ya that's right they're illegal to sell right now...
kurczynski said:
Damn you! lol. It specifically says on the site that I got it from that they don't offer any warranty.
Click to expand...
Click to collapse
When I bought it, I remembered that it says 1 year warranty in the description. I mentioned this to them when I explain to them that I can't get it repaired by either Samsung USA/UK.
tenchir said:
When I bought it, I remembered that it says 1 year warranty in the description. I mentioned this to them when I explain to them that I can't get it repaired by either Samsung USA/UK.
Click to expand...
Click to collapse
hmmmmm might be worth a shot
kurczynski said:
welcome to the club. why don't you just buy another one with a us warranty like i want to? oh ya that's right they're illegal to sell right now...
Click to expand...
Click to collapse
I just hope Handtec covers it. I've never dealt with their warranty before and I've been trying to find if anyone had any experiences with it. I remember people saying they'd cover it for 24 months which is why I went with them in the first place.
kurczynski said:
hmmmmm might be worth a shot
Click to expand...
Click to collapse
Good luck, they probably updated the warranty thing after the March sale because of the confusion with the warranty status.
YYYYYYYYYYYYYYYYEEEEEEEEEEEEEEEEEEEESSSSSSSSSSSSSSSSSSSSS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Great success!!!!!!!! My extended battery just came in the mail and that was indeed the problem. WTF!? Never had that happen to me with a phone before. Totally didn't think that was gonna help lol.
kurczynski said:
YYYYYYYYYYYYYYYYEEEEEEEEEEEEEEEEEEEESSSSSSSSSSSSSSSSSSSSS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Great success!!!!!!!! My extended battery just came in the mail and that was indeed the problem. WTF!? Never had that happen to me with a phone before. Totally didn't think that was gonna help lol.
Click to expand...
Click to collapse
Can you explain? You mean to say you replaced your battery with an extended battery and it started working again?
dawgpound6985 said:
Can you explain? You mean to say you replaced your battery with an extended battery and it started working again?
Click to expand...
Click to collapse
Absolutely. I replaced the batter with the official Samsung extended 200mAh and it turned on, funny thing is though that the same thing is happening again...it still turns on but it's getting super hot and draining almost instantly. The phone shows that it's plugged into power but it says under the battery option that the device is not charging, weird. This is what it shows my battery stats as:
https://docs.google.com/open?id=0ByadaWWGExhWMjRTUUhQOHdXZnc
https://docs.google.com/open?id=0ByadaWWGExhWbFNiR0NSTkJGcUE
The first death drop in charge is when this all started, the second one is what's happening now. It seems to be charging okay now via PC USB which doesn't make sense to me, cause I tried my wall charger and my car charger earlier and it got super hot and said it wasn't charging.
My phone is getting hot right around the area of the "Texas Instruments TWL6030 Fully Integrated Power Management with Switch Mode Charger" as seen here:
http://www.ifixit.com/Teardown/Samsung-Galaxy-Nexus-Teardown/7182/2
I'm gonna poke around with a couple things that I found on the net and hopefully resolve it, hopefully it can be fixed with software tweaks!!! Here's some stuff that I found:
http://code.google.com/p/android/issues/detail?id=22878
http://productforums.google.com/forum/#!topic/mobile/RahZtFg39DU
Try asking Google ( if you haven't already ). They maybe able to tell you a more detailed reason, and may help resolve it. Never know and Gl
Sent from my Transformer Prime TF201 using Tapatalk 2
I see. So your phone is draining the battery and not charging at all. Have you considered doing a factory reset? Maybe invest in a battery charger for the time being until the phone starts to charge the phone properly.
Oh, just a follow up on my situation. My NAND is still broken beyond repair. Tried ODIN, OMAP flash, different USB cables, drivers and nothing will write to the NAND. I contacted Handtec and they told me to RMA it to them. So I'm gonna be doing that some time this week. They want original box and everything that came with the phone so I'm trying to gather all of that before I ship it to them. Hopefully the turn around will be quick cause this Galaxy S (which also had a NAND hardware failure and repaired once by Samsung then failed again) is getting old quick.

Dead screen out of box

Just got my Note 10.1 2014 and was so excited to play with it and guess what? The screen is dead. I can hear it boot up and everything even the capacitive menu and back buttons make their annoying "water drop" noises and light up. Anyone know something I can do about this? I've already ordered a replacement from Amazon but would like to try and fix it meanwhile (I put 1 day shipping for a reason...). I'm really impressed with Samsung's quality control. Tinted screens, loose speaker grills, unresponsive tablets, and now one that has a screen that doesn't even work out of the box. Thanks Samsung!
notebooko said:
Just got my Note 10.1 2014 and was so excited to play with it and guess what? The screen is dead. I can hear it boot up and everything even the capacitive menu and back buttons make their annoying "water drop" noises and light up. Anyone know something I can do about this? I've already ordered a replacement from Amazon but would like to try and fix it meanwhile (I put 1 day shipping for a reason...). I'm really impressed with Samsung's quality control. Tinted screens, loose speaker grills, unresponsive tablets, and now one that has a screen that doesn't even work out of the box. Thanks Samsung!
Click to expand...
Click to collapse
This happened to me last night. My screen did eventually work, and it might've been related to it being charged. I still sent mine back to Amazon today, however.
You may want to read this thread: http://forum.xda-developers.com/showthread.php?t=2551881
When I did my RMA last night they only would do a refund since the 32 GB Black model was out of stock at Amazon, so I'm carefully reconsidering what tablet I want now... ugh.
locovaca said:
This happened to me last night. My screen did eventually work, and it might've been related to it being charged. I still sent mine back to Amazon today, however.
You may want to read this thread: http://forum.xda-developers.com/showthread.php?t=2551881
When I did my RMA last night they only would do a refund since the 32 GB Black model was out of stock at Amazon, so I'm carefully reconsidering what tablet I want now... ugh.
Click to expand...
Click to collapse
Thanks for the link. I don't know if I want to open up the back cover and risk breaking anything as of now because I only got it like an hour ago, but I'm going to try charging it fully to see if it works later. That really sucks that they don't have it in stock anymore and Samsung should really be getting a lot of **** for this. Nobody wants to spend 500-600 dollars on a tablet and have it not work after a week let alone the first hour. I have been thinking about the iPad Air, but I like the S-Pen so much I don't know what to do. Sigh, first world problems. :crying:
notebooko said:
Thanks for the link. I don't know if I want to open up the back cover and risk breaking anything as of now because I only got it like an hour ago, but I'm going to try charging it fully to see if it works later. That really sucks that they don't have it in stock anymore and Samsung should really be getting a lot of **** for this. Nobody wants to spend 500-600 dollars on a tablet and have it not work after a week let alone the first hour. I have been thinking about the iPad Air, but I like the S-Pen so much I don't know what to do. Sigh, first world problems. :crying:
Click to expand...
Click to collapse
Well, the wonderful thing (sarcasm) is that it was back in-stock this morning, but my RMA was already set up for a return and I was sending a case back too. I could probably tell Amazon to switch it back but at this point I'd rather just see this through and figure out where to go from there.
In my case I didn't remove the back. What I did initially was just plug it into the charger. At first it didn't even turn on then, but after a little bit the backlight did turn on in charging mode. Then it would work on the initial boot but not come on after it first turned off, and then after a while that ended and it just worked normally. FWIW, my battery was at 0 or 1% when I got it and around 15% when it started working completely correct, so it possibly is related to the charge level.
locovaca said:
Well, the wonderful thing (sarcasm) is that it was back in-stock this morning, but my RMA was already set up for a return and I was sending a case back too. I could probably tell Amazon to switch it back but at this point I'd rather just see this through and figure out where to go from there.
In my case I didn't remove the back. What I did initially was just plug it into the charger. At first it didn't even turn on then, but after a little bit the backlight did turn on in charging mode. Then it would work on the initial boot but not come on after it first turned off, and then after a while that ended and it just worked normally. FWIW, my battery was at 0 or 1% when I got it and around 15% when it started working completely correct, so it possibly is related to the charge level.
Click to expand...
Click to collapse
Charged it to 100% and didn't work. Oh well, my replacement will be here tomorrow. I'm pretty sure they forgot to connect the display connector or something. I can take screenshots and look at the screenshots through my computer with the tablet connected and even navigate through the menus and things. Don't know how quality control missed the tablet that didn't even have a connected display. Thanks for the help and good luck on deciding on a new tablet.
Mine arrived on Tuesday with a dead screen as well. And I had ordered mine from Samsung. Horrible customer service BTW.
Sent from a galaxy far, far away!

Messed up display!

I left my Moto 360 on the OEM charger overnight as I often do. When I took it off this morning, this is what I see. I have rebooted and power cycled but no change. Is this something that can be fixed, will Best Buy replace it, or should I contact Motorola? I bought it on September 25.
have you tried a factory reset? looks like your watch face profiles are corrupted.
Thanks, I have rebooted, powered off and on, and reset with no change. Guess it's time to contact Motorola.
JimSmith94 said:
I left my Moto 360 on the OEM charger overnight as I often do. When I took it off this morning, this is what I see. I have rebooted and power cycled but no change. Is this something that can be fixed, will Best Buy replace it, or should I contact Motorola? I bought it on September 25.
Click to expand...
Click to collapse
If you got the replacement plan thing from BestBuy, yes they will replace it. I've already replaced my first 360. The back side cracked. Was no issue. Since all data is stored/synced from your phone, you won't lose anything. It'll all sync back over.
johnomaz said:
If you got the replacement plan thing from BestBuy, yes they will replace it. I've already replaced my first 360. The back side cracked. Was no issue. Since all data is stored/synced from your phone, you won't lose anything. It'll all sync back over.
Click to expand...
Click to collapse
Since Motorola's warranty is for one year, I didn't bother with the Best Buy replacement plan. I haven't heard back from Motorola yet, but I wonder if Best Buy honors the manufacturer's warranty in house.
Update: I left it off the charger last night. This morning most, but not all of the white cloudy ring was gone! I thought it was all gone, but I can still see it on light screens like the settings screen. Whether it will go away completely is yet to be seen. Apparently nobody else has had this, so if Motorola will replace it, I'll let them.
Doubtful. You may be able to buy the plan now though. I got it because it covers everything except accidental breakage. You can get accidental breakage coverage for like $10 more. But any reason that it stops working other than me breaking it is covered. Plus in 2 years I'm sure you won't be able to get a new one in store and a new model may be out. In that case you'll get $$$ back and can buy the new one.
I may have just lucked out! A Motorola rep called this afternoon to say that my replacement would be delayed because the the silver with black band is out of stock. She offered several alternatives including black with leather or any of the metal band watches. I opted for the silver with the light metal band. She didn't say anything about an extra charge and I forgot to ask, so I hope I just got a free upgrade!

Sent ZF2 for RMA, came back and its WORSE

Hey there, this is my second post on here. I'm amazed that it's my second time having bad experiences with the Zenfone 2 when I see everyone so happy with it. Ok, here I go.
A month ago, my (one month old) phone died, you can check the issue and answers here: http://forum.xda-developers.com/zenfone2/help/zenfone-2-charging-dead-t3149072
I asked for a replacement and was denied, sent the phone for RMA instead (spent around $90 to send it and another $10 to get it back, cause I live in South America and had to pay for any costs sorrounding mailing).
I was pretty frustrated already, because I had chosen to spend $200 for a phone for the first time in my life and I ended up spending $300. I expected it to return at least in better shape than how I sent it. When it got back, it had a deep scratch on the case cover that barely missed the camera lens by a milimeter (apparently someone used an xacto knife to cut the foam wrap open and did it so well it even cut through the phone, real classy RMA service indeed).
I emailed Asus about the problem and wrote a review on Amazon posting the before/after pictures and whatnot. Asus replied they'd send me a new case cover at no cost, which I was really satisfied with. The phone worked fine for 10 days.
Yesterday when I woke up and turned off the phone's alarm clock, it went dead and then it started turning on and off repeatedly on its own. I got scared so when it turned on finally, I turned it off and left it like that the whole morning cause I had to go to work. At 12:30 in the afternoon I decided maybe it was a good time to check on it and when I grabbed it I realized it was really, REALLY hot, like 'about to burst into flames' hot. I freaked out and pried the case cover open and took out the sim and memory card, left the phone on the floor so that it would cool down. An hour later it was still hot. Two hours later it cooled down but it kept turning on and off on its own.
I only use Asus accesories and I've never dropped the phone, I've never rooted it nor customized it in any way (haven't even had time to do much with it, actually) so what's happened just eludes me. I'm really mad about this and I want to ask you what I should do.
I sent an email to Asus asking for a refund, but even IF they do agree to that I'll have to send the phone back, and by the time this is over I'll have spent the price of two Zenfone 2 in, like, 3 months.
I don't even have money left to buy another phone, I'm not sure what I should do and want to ask if anyone here has experienced similar issues or knows how to solve this.
Is ASUS Customer Service and RMA always like this? Is it because I live very far away and can't sue the reason they might not be taking my case seriously?
Sorry if it's too long or rant-ish, I'm just over my head with this phone x_x
thanks!
Hello there,
Yes I had the same turning on and off problem so I sent it for repair through RMA.
You can check my post I made on Zentalk here : http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=26940
I experienced the same issue when experimenting with smart lock. Turning on smart voice and smart location sent my phone into a series of reboots . Once I turned them of things returned to normal.
Sent from my ASUS_Z00AD using Tapatalk
Smart lock wasn't on, as far as I know (nor smart voice or smart location).
I sent my complaint to ASUS last week, it's been five days now and it should've been answered within 48hs. I'm fuming now. Phone still doesn't work.
Blasterkat101 said:
Hey there, this is my second post on here. I'm amazed that it's my second time having bad experiences with the Zenfone 2 when I see everyone so happy with it. Ok, here I go.
A month ago, my (one month old) phone died, you can check the issue and answers here: http://forum.xda-developers.com/zenfone2/help/zenfone-2-charging-dead-t3149072
I asked for a replacement and was denied, sent the phone for RMA instead (spent around $90 to send it and another $10 to get it back, cause I live in South America and had to pay for any costs sorrounding mailing).
I was pretty frustrated already, because I had chosen to spend $200 for a phone for the first time in my life and I ended up spending $300. I expected it to return at least in better shape than how I sent it. When it got back, it had a deep scratch on the case cover that barely missed the camera lens by a milimeter (apparently someone used an xacto knife to cut the foam wrap open and did it so well it even cut through the phone, real classy RMA service indeed).
I emailed Asus about the problem and wrote a review on Amazon posting the before/after pictures and whatnot. Asus replied they'd send me a new case cover at no cost, which I was really satisfied with. The phone worked fine for 10 days.
Yesterday when I woke up and turned off the phone's alarm clock, it went dead and then it started turning on and off repeatedly on its own. I got scared so when it turned on finally, I turned it off and left it like that the whole morning cause I had to go to work. At 12:30 in the afternoon I decided maybe it was a good time to check on it and when I grabbed it I realized it was really, REALLY hot, like 'about to burst into flames' hot. I freaked out and pried the case cover open and took out the sim and memory card, left the phone on the floor so that it would cool down. An hour later it was still hot. Two hours later it cooled down but it kept turning on and off on its own.
I only use Asus accesories and I've never dropped the phone, I've never rooted it nor customized it in any way (haven't even had time to do much with it, actually) so what's happened just eludes me. I'm really mad about this and I want to ask you what I should do.
I sent an email to Asus asking for a refund, but even IF they do agree to that I'll have to send the phone back, and by the time this is over I'll have spent the price of two Zenfone 2 in, like, 3 months.
I don't even have money left to buy another phone, I'm not sure what I should do and want to ask if anyone here has experienced similar issues or knows how to solve this.
Is ASUS Customer Service and RMA always like this? Is it because I live very far away and can't sue the reason they might not be taking my case seriously?
Sorry if it's too long or rant-ish, I'm just over my head with this phone x_x
thanks!
Click to expand...
Click to collapse
Dear Blasterkat101,
In regards to the power issue, is the phone charging showing any LED indicator light when power is connected?
Have you tried a different USB cable?
Please visually inspect USB cable and connector port on the phone to see if there is any obstruction or damage.
Have you tried connecting to a PC to see if it can be recognized?
Sincerely,
Frank
ASUS_USA
[email protected]
ZF2
I feel your pain. I purchase my ZF2 in July, it failed in September with the cover sensor constantly thinking I was opening and closing the phone. I paid $25 for the advanced RMA, then sent me a replacement phone that was well used and stained.
The stained phone worked good for about a week, then the power button failed. I paid the $25 for another advanced RMA, they sent me a brand new phone (looked new in box) and this one was also a dud. Would not power on at all, and wouldn't respond to being connected to the charger.
Now I have to RMA this 3rd phone, wait for it to be processed (can't have 2 RMA's at the same time) and try to open a new standard RMA after Thanksgiving.
In the mean time, I'm using my Nokia 1520 with Windows 10 (another converstation)
I know that ASUS is not a top tier provider, but this has been an unbelievable process.
Had one do that
I love my zenfone 2 so much that when my son needed a new phone I got him one. His did the same thing after 2 days. After fussing with it for 20 minutes I was able to get it into the factory recovery. A factory reset later and his phone was fine.
I had purchased 2 ZenFone 2, 1 for me and my wife on 5/11/2015.
Well my wife's Zen2 wouldn't turn on and it had a full charge 3 days ago.
I've tired a hard reset connected to a different usb cable and also charger, messed with it for 2 days and NADA it was DEAD......
She doesn't use the phone much maybe 1 gb of data for the month and under 100 mins and she hates to text..
But I did get the extended warranty from Newegg for $25 per phone and they will email you a gift card for the same price of what I paid for the phone.
As soon as the Tracking info hit UPS the gift card came in my email within 36 hours and I ordered her The ZenFone 2 Laser which should be here Tomorrow hopefully she will be happy with it.
Zenfone2
My support experience with ASUS has been truly awful. Has anyone else seen this happen? It's almost like ASUS knows the phone is a dud, and they're just going through the motions.

Random shutdown after latest update

When i try to start the watch, it seems to get to the watch face, but when i hit the settings, it seems to shutdown, and the only thing i can do is put back on the cradle. If i leave on the cradle it seems to work fine. What i don't understand is i have two of the same watch one black one silver, and the silver works flawless. I am wondering if i have to clear cache, or how do i collect a log of whats happening. I've tried factory reset. uninstalling aw app, nothing seems to work. Any advice is appreciated.
Thanks
I am getting same thing for last couple updates. Don't even use watch anymore Cuz it just shuts off randomly. Tried clearing everything and reinstalling, etc. No luck so far.
Same thing here, but mine shuts down during my run when I listen music off of it, around 75-80% battery, but works fine when I use it normally, without connected Bluetooth headphones
I've been getting random shutdowns for the last few months.
Sometimes I feel like it's triggered by lots of vibrating on the watch, but no correlation to battery level, most of the time it's in the 60% percentage.
I've done a factory reset and deleted and uninstalled and reinstalled android wear on the phone several times, and it always fixes it temporarily...
Sounds epidemic.
How hard was it to get a replacement?
Anybody able to find a fix? TIA
Same problem. At first I figured it was a but that came with an update and would get fixed on the next one. I stopped wearing it for a while. Now, months later, still doing it.
I got the 360 the first day it was available. I'm thinking that I'm probably out of warranty now. Should have placed a complaint when it first happened.
Has anyone found a resolution?
MarkCoburn said:
Same problem. At first I figured it was a but that came with an update and would get fixed on the next one. I stopped wearing it for a while. Now, months later, still doing it.
I got the 360 the first day it was available. I'm thinking that I'm probably out of warranty now. Should have placed a complaint when it first happened.
Has anyone found a resolution?
Click to expand...
Click to collapse
My experience is nearly identical to yours. Bought my Moto 360 on release day, it started having problems about 9 months shutting down. I factory reset, removed apps, eventually upgraded to a different phone, all the problems continued.
When I finally called Moto support, my warranty had expired, but they told me for $100 they'd replace it. I did that and just got my replacement, and I must say it's Awesome. I forgot what it was like to have a smart watch that lasts 18 hours and never shuts down regardless of how much I use it!
So, $100... you can buy a new or refurb Moto 360 for that online, so maybe it's not worth it. It's still a great smart watch IMO though. At this point I feel no need to upgrade to 2nd gen.
For the defects, this appears to be a widespread problem for Moto 360 1st gen. Best of luck to you.
still any solution
Did anyone find solution to this?
I've the same problem. In fact, it won't restart until I put if back in the cradle. On top of that, I no longer get any messaging/email notifications.
Well, about 16 months in to my replacement and it started happening again... OG Moto 360, just like the original. I suppose it's time to upgrade. Still, 16 months for $100 outdated technology smart watch worn every day isn't terrible.
I had the same issue, would randomly shut down and whenever I tried to open an app or settings it would just die. It was the battery, i found a replacement battery on ebay for around $25 replaced it and now it's working as expected.
Rick Butts said:
I had the same issue, would randomly shut down and whenever I tried to open an app or settings it would just die. It was the battery, i found a replacement battery on ebay for around $25 replaced it and now it's working as expected.
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Wow, seriously?! I just looked, and sure enough the batteries are all over eBay. How difficult was it to replace?
not too hard to replace... Check out the instructions on YouTube... Took me about 15 minutes

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