I left my Moto 360 on the OEM charger overnight as I often do. When I took it off this morning, this is what I see. I have rebooted and power cycled but no change. Is this something that can be fixed, will Best Buy replace it, or should I contact Motorola? I bought it on September 25.
have you tried a factory reset? looks like your watch face profiles are corrupted.
Thanks, I have rebooted, powered off and on, and reset with no change. Guess it's time to contact Motorola.
JimSmith94 said:
I left my Moto 360 on the OEM charger overnight as I often do. When I took it off this morning, this is what I see. I have rebooted and power cycled but no change. Is this something that can be fixed, will Best Buy replace it, or should I contact Motorola? I bought it on September 25.
Click to expand...
Click to collapse
If you got the replacement plan thing from BestBuy, yes they will replace it. I've already replaced my first 360. The back side cracked. Was no issue. Since all data is stored/synced from your phone, you won't lose anything. It'll all sync back over.
johnomaz said:
If you got the replacement plan thing from BestBuy, yes they will replace it. I've already replaced my first 360. The back side cracked. Was no issue. Since all data is stored/synced from your phone, you won't lose anything. It'll all sync back over.
Click to expand...
Click to collapse
Since Motorola's warranty is for one year, I didn't bother with the Best Buy replacement plan. I haven't heard back from Motorola yet, but I wonder if Best Buy honors the manufacturer's warranty in house.
Update: I left it off the charger last night. This morning most, but not all of the white cloudy ring was gone! I thought it was all gone, but I can still see it on light screens like the settings screen. Whether it will go away completely is yet to be seen. Apparently nobody else has had this, so if Motorola will replace it, I'll let them.
Doubtful. You may be able to buy the plan now though. I got it because it covers everything except accidental breakage. You can get accidental breakage coverage for like $10 more. But any reason that it stops working other than me breaking it is covered. Plus in 2 years I'm sure you won't be able to get a new one in store and a new model may be out. In that case you'll get $$$ back and can buy the new one.
I may have just lucked out! A Motorola rep called this afternoon to say that my replacement would be delayed because the the silver with black band is out of stock. She offered several alternatives including black with leather or any of the metal band watches. I opted for the silver with the light metal band. She didn't say anything about an extra charge and I forgot to ask, so I hope I just got a free upgrade!
Related
Just got my Note 10.1 2014 and was so excited to play with it and guess what? The screen is dead. I can hear it boot up and everything even the capacitive menu and back buttons make their annoying "water drop" noises and light up. Anyone know something I can do about this? I've already ordered a replacement from Amazon but would like to try and fix it meanwhile (I put 1 day shipping for a reason...). I'm really impressed with Samsung's quality control. Tinted screens, loose speaker grills, unresponsive tablets, and now one that has a screen that doesn't even work out of the box. Thanks Samsung!
notebooko said:
Just got my Note 10.1 2014 and was so excited to play with it and guess what? The screen is dead. I can hear it boot up and everything even the capacitive menu and back buttons make their annoying "water drop" noises and light up. Anyone know something I can do about this? I've already ordered a replacement from Amazon but would like to try and fix it meanwhile (I put 1 day shipping for a reason...). I'm really impressed with Samsung's quality control. Tinted screens, loose speaker grills, unresponsive tablets, and now one that has a screen that doesn't even work out of the box. Thanks Samsung!
Click to expand...
Click to collapse
This happened to me last night. My screen did eventually work, and it might've been related to it being charged. I still sent mine back to Amazon today, however.
You may want to read this thread: http://forum.xda-developers.com/showthread.php?t=2551881
When I did my RMA last night they only would do a refund since the 32 GB Black model was out of stock at Amazon, so I'm carefully reconsidering what tablet I want now... ugh.
locovaca said:
This happened to me last night. My screen did eventually work, and it might've been related to it being charged. I still sent mine back to Amazon today, however.
You may want to read this thread: http://forum.xda-developers.com/showthread.php?t=2551881
When I did my RMA last night they only would do a refund since the 32 GB Black model was out of stock at Amazon, so I'm carefully reconsidering what tablet I want now... ugh.
Click to expand...
Click to collapse
Thanks for the link. I don't know if I want to open up the back cover and risk breaking anything as of now because I only got it like an hour ago, but I'm going to try charging it fully to see if it works later. That really sucks that they don't have it in stock anymore and Samsung should really be getting a lot of **** for this. Nobody wants to spend 500-600 dollars on a tablet and have it not work after a week let alone the first hour. I have been thinking about the iPad Air, but I like the S-Pen so much I don't know what to do. Sigh, first world problems. :crying:
notebooko said:
Thanks for the link. I don't know if I want to open up the back cover and risk breaking anything as of now because I only got it like an hour ago, but I'm going to try charging it fully to see if it works later. That really sucks that they don't have it in stock anymore and Samsung should really be getting a lot of **** for this. Nobody wants to spend 500-600 dollars on a tablet and have it not work after a week let alone the first hour. I have been thinking about the iPad Air, but I like the S-Pen so much I don't know what to do. Sigh, first world problems. :crying:
Click to expand...
Click to collapse
Well, the wonderful thing (sarcasm) is that it was back in-stock this morning, but my RMA was already set up for a return and I was sending a case back too. I could probably tell Amazon to switch it back but at this point I'd rather just see this through and figure out where to go from there.
In my case I didn't remove the back. What I did initially was just plug it into the charger. At first it didn't even turn on then, but after a little bit the backlight did turn on in charging mode. Then it would work on the initial boot but not come on after it first turned off, and then after a while that ended and it just worked normally. FWIW, my battery was at 0 or 1% when I got it and around 15% when it started working completely correct, so it possibly is related to the charge level.
locovaca said:
Well, the wonderful thing (sarcasm) is that it was back in-stock this morning, but my RMA was already set up for a return and I was sending a case back too. I could probably tell Amazon to switch it back but at this point I'd rather just see this through and figure out where to go from there.
In my case I didn't remove the back. What I did initially was just plug it into the charger. At first it didn't even turn on then, but after a little bit the backlight did turn on in charging mode. Then it would work on the initial boot but not come on after it first turned off, and then after a while that ended and it just worked normally. FWIW, my battery was at 0 or 1% when I got it and around 15% when it started working completely correct, so it possibly is related to the charge level.
Click to expand...
Click to collapse
Charged it to 100% and didn't work. Oh well, my replacement will be here tomorrow. I'm pretty sure they forgot to connect the display connector or something. I can take screenshots and look at the screenshots through my computer with the tablet connected and even navigate through the menus and things. Don't know how quality control missed the tablet that didn't even have a connected display. Thanks for the help and good luck on deciding on a new tablet.
Mine arrived on Tuesday with a dead screen as well. And I had ordered mine from Samsung. Horrible customer service BTW.
Sent from a galaxy far, far away!
Ok so I bought my silver moto 360 in september of 2014 and fell in love with it instantly. Of course I got the one with the leather band since the metal ones weren't available. It wasn't until January that my moto 360 started to act a little very strange. It would reboot constantly and would get very hot. At one point in time, it would just bootloop till the battery died. So me being the tech geek that I am, I searched the Web far and wide and couldn't find anyone with my similar problem. So I decided to see what motorola would do. They were very understanding of my stress with my device and offered to give me another one but with the cost of withholding $200 dollars on my credit card. Me being broke thought that maybe the moto 360 should just sit for awhile and when I got the money, I would get it fixed. So 3 weeks ago I finally got the money to get my moto 360 fixed. I called motorola and they began the process and withheld my $200 . 4 days after that, I got an email saying that the device I requested wasn't available and they would send me the black one with the black band........so I was like......ummmm I think not. Don't nobody want that black thing. So I called and she explained that the model number that I had was out of stock but the could send me a black one. I explained to her that I just bought a silver pebble steel band and it wouldn't match so she put me on hold and said she would try to help me out......25 minutes later......literally......she got back on and said ," well how about the model number 00421NARTL". I Googled it real quick and seen that it was the silver model, not paying attention to the fact that it comes with the original moto 360 silver band. So I approved and she overnight shipped it. I got my moto 360 and took it out of the shipping package and realized the front of the moto 360 box had a silver band........my heart dropped as I destroyed the tape on the box and behold.........my new moto 360 with the silver band........so I just want to rate there customer service a 10/10 and I like how the dealt with me and my situation just to make me happy. My next phone might be a Motorola phone lol
Great story, but I'm presently going through hell trying to get a refund of $359 for a Gold 360 that I returned weeks ago.
They have pulled all types of shady moves to cheat me, or at least discouraged me from returning a Motorola product ever again.
Beware!
My black moto360 is doing this very same thing... I'm sending it back for another , due to the fact that I charged it fully , pulled it off the charger and went to work. I was there for about 3 hours , and felt a vibration so I checked it. It crashed completely , then got very hot. Now that I have it home , I put it on the charger and it booted back up. I don't trust it now , and my battery life has been very poor for the last few weeks. Honestly , I didnt expect it to even boot up or charge considering how hot it got. Hope I don't end up with someone else's headache.
Sent from my XT1254 using XDA Free mobile app
Hey there, this is my second post on here. I'm amazed that it's my second time having bad experiences with the Zenfone 2 when I see everyone so happy with it. Ok, here I go.
A month ago, my (one month old) phone died, you can check the issue and answers here: http://forum.xda-developers.com/zenfone2/help/zenfone-2-charging-dead-t3149072
I asked for a replacement and was denied, sent the phone for RMA instead (spent around $90 to send it and another $10 to get it back, cause I live in South America and had to pay for any costs sorrounding mailing).
I was pretty frustrated already, because I had chosen to spend $200 for a phone for the first time in my life and I ended up spending $300. I expected it to return at least in better shape than how I sent it. When it got back, it had a deep scratch on the case cover that barely missed the camera lens by a milimeter (apparently someone used an xacto knife to cut the foam wrap open and did it so well it even cut through the phone, real classy RMA service indeed).
I emailed Asus about the problem and wrote a review on Amazon posting the before/after pictures and whatnot. Asus replied they'd send me a new case cover at no cost, which I was really satisfied with. The phone worked fine for 10 days.
Yesterday when I woke up and turned off the phone's alarm clock, it went dead and then it started turning on and off repeatedly on its own. I got scared so when it turned on finally, I turned it off and left it like that the whole morning cause I had to go to work. At 12:30 in the afternoon I decided maybe it was a good time to check on it and when I grabbed it I realized it was really, REALLY hot, like 'about to burst into flames' hot. I freaked out and pried the case cover open and took out the sim and memory card, left the phone on the floor so that it would cool down. An hour later it was still hot. Two hours later it cooled down but it kept turning on and off on its own.
I only use Asus accesories and I've never dropped the phone, I've never rooted it nor customized it in any way (haven't even had time to do much with it, actually) so what's happened just eludes me. I'm really mad about this and I want to ask you what I should do.
I sent an email to Asus asking for a refund, but even IF they do agree to that I'll have to send the phone back, and by the time this is over I'll have spent the price of two Zenfone 2 in, like, 3 months.
I don't even have money left to buy another phone, I'm not sure what I should do and want to ask if anyone here has experienced similar issues or knows how to solve this.
Is ASUS Customer Service and RMA always like this? Is it because I live very far away and can't sue the reason they might not be taking my case seriously?
Sorry if it's too long or rant-ish, I'm just over my head with this phone x_x
thanks!
Hello there,
Yes I had the same turning on and off problem so I sent it for repair through RMA.
You can check my post I made on Zentalk here : http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=26940
I experienced the same issue when experimenting with smart lock. Turning on smart voice and smart location sent my phone into a series of reboots . Once I turned them of things returned to normal.
Sent from my ASUS_Z00AD using Tapatalk
Smart lock wasn't on, as far as I know (nor smart voice or smart location).
I sent my complaint to ASUS last week, it's been five days now and it should've been answered within 48hs. I'm fuming now. Phone still doesn't work.
Blasterkat101 said:
Hey there, this is my second post on here. I'm amazed that it's my second time having bad experiences with the Zenfone 2 when I see everyone so happy with it. Ok, here I go.
A month ago, my (one month old) phone died, you can check the issue and answers here: http://forum.xda-developers.com/zenfone2/help/zenfone-2-charging-dead-t3149072
I asked for a replacement and was denied, sent the phone for RMA instead (spent around $90 to send it and another $10 to get it back, cause I live in South America and had to pay for any costs sorrounding mailing).
I was pretty frustrated already, because I had chosen to spend $200 for a phone for the first time in my life and I ended up spending $300. I expected it to return at least in better shape than how I sent it. When it got back, it had a deep scratch on the case cover that barely missed the camera lens by a milimeter (apparently someone used an xacto knife to cut the foam wrap open and did it so well it even cut through the phone, real classy RMA service indeed).
I emailed Asus about the problem and wrote a review on Amazon posting the before/after pictures and whatnot. Asus replied they'd send me a new case cover at no cost, which I was really satisfied with. The phone worked fine for 10 days.
Yesterday when I woke up and turned off the phone's alarm clock, it went dead and then it started turning on and off repeatedly on its own. I got scared so when it turned on finally, I turned it off and left it like that the whole morning cause I had to go to work. At 12:30 in the afternoon I decided maybe it was a good time to check on it and when I grabbed it I realized it was really, REALLY hot, like 'about to burst into flames' hot. I freaked out and pried the case cover open and took out the sim and memory card, left the phone on the floor so that it would cool down. An hour later it was still hot. Two hours later it cooled down but it kept turning on and off on its own.
I only use Asus accesories and I've never dropped the phone, I've never rooted it nor customized it in any way (haven't even had time to do much with it, actually) so what's happened just eludes me. I'm really mad about this and I want to ask you what I should do.
I sent an email to Asus asking for a refund, but even IF they do agree to that I'll have to send the phone back, and by the time this is over I'll have spent the price of two Zenfone 2 in, like, 3 months.
I don't even have money left to buy another phone, I'm not sure what I should do and want to ask if anyone here has experienced similar issues or knows how to solve this.
Is ASUS Customer Service and RMA always like this? Is it because I live very far away and can't sue the reason they might not be taking my case seriously?
Sorry if it's too long or rant-ish, I'm just over my head with this phone x_x
thanks!
Click to expand...
Click to collapse
Dear Blasterkat101,
In regards to the power issue, is the phone charging showing any LED indicator light when power is connected?
Have you tried a different USB cable?
Please visually inspect USB cable and connector port on the phone to see if there is any obstruction or damage.
Have you tried connecting to a PC to see if it can be recognized?
Sincerely,
Frank
ASUS_USA
[email protected]
ZF2
I feel your pain. I purchase my ZF2 in July, it failed in September with the cover sensor constantly thinking I was opening and closing the phone. I paid $25 for the advanced RMA, then sent me a replacement phone that was well used and stained.
The stained phone worked good for about a week, then the power button failed. I paid the $25 for another advanced RMA, they sent me a brand new phone (looked new in box) and this one was also a dud. Would not power on at all, and wouldn't respond to being connected to the charger.
Now I have to RMA this 3rd phone, wait for it to be processed (can't have 2 RMA's at the same time) and try to open a new standard RMA after Thanksgiving.
In the mean time, I'm using my Nokia 1520 with Windows 10 (another converstation)
I know that ASUS is not a top tier provider, but this has been an unbelievable process.
Had one do that
I love my zenfone 2 so much that when my son needed a new phone I got him one. His did the same thing after 2 days. After fussing with it for 20 minutes I was able to get it into the factory recovery. A factory reset later and his phone was fine.
I had purchased 2 ZenFone 2, 1 for me and my wife on 5/11/2015.
Well my wife's Zen2 wouldn't turn on and it had a full charge 3 days ago.
I've tired a hard reset connected to a different usb cable and also charger, messed with it for 2 days and NADA it was DEAD......
She doesn't use the phone much maybe 1 gb of data for the month and under 100 mins and she hates to text..
But I did get the extended warranty from Newegg for $25 per phone and they will email you a gift card for the same price of what I paid for the phone.
As soon as the Tracking info hit UPS the gift card came in my email within 36 hours and I ordered her The ZenFone 2 Laser which should be here Tomorrow hopefully she will be happy with it.
Zenfone2
My support experience with ASUS has been truly awful. Has anyone else seen this happen? It's almost like ASUS knows the phone is a dud, and they're just going through the motions.
My P2X touchscreen randomly died recently. Now, I've had it for over 3 years and already changed the screen once and it was no stranger to drops. But I legit woke up one morning to no touch. Thankfully I had replaced my main phone and was in transition phase. With the setup-transfer of data + pics in the cloud era, it was no urgent matter, but I would like to do something with it. But now I want to repurpose it or get rid of it. I found a screen for $100 on ebay, about half the price of iFixit. Does anyone know if these $100 screen are reputable? Is it worth replacing the screen just to sell it? If I can buy a "For Parts" phone with a good screen, could that conceivably be worth it?
It's a VZW model so I would guess there's no root for it, right? Thought I'd ask...
Or is it just junk? Of note, I wouldn't mind coming out in the red (not too much) for the funsies of another phone repair under my belt even as Right To Repair is slowly dwindling away...
Thoughts?
Edit:
Unrelatedly, it seems it's been a while since I've been around here (I guess because after my G2, I have not had a rootable phone (Thanks, Big Red...)
That has a cracked and non working screen too...Not sure I ever offloaded that data...I think I have an OTG adapter somewhere...
_tyler_ said:
My P2X touchscreen randomly died recently. Now, I've had it for over 3 years and already changed the screen once and it was no stranger to drops. But I legit woke up one morning to no touch. Thankfully I had replaced my main phone and was in transition phase. With the setup-transfer of data + pics in the cloud era, it was no urgent matter, but I would like to do something with it. But now I want to repurpose it or get rid of it. I found a screen for $100 on ebay, about half the price of iFixit. Does anyone know if these $100 screen are reputable? Is it worth replacing the screen just to sell it? If I can buy a "For Parts" phone with a good screen, could that conceivably be worth it?
It's a VZW model so I would guess there's no root for it, right? Thought I'd ask...
Or is it just junk? Of note, I wouldn't mind coming out in the red (not too much) for the funsies of another phone repair under my belt even as Right To Repair is slowly dwindling away...
Thoughts?
Edit:
Unrelatedly, it seems it's been a while since I've been around here (I guess because after my G2, I have not had a rootable phone (Thanks, Big Red...)
That has a cracked and non working screen too...Not sure I ever offloaded that data...I think I have an OTG adapter somewhere...
Click to expand...
Click to collapse
Pixel 2 XLs in good condition are going from around $100-140 on Swappa right now. So you may be able to make around $40 at the most. Depends if that's worth it to you.
No, you won't be able to root a Verizon model. Their bootloaders are locked.
I have a factory unlocked SM-N975U1 Note 10+, using on AT&T's network. It recently had an update pushed to it (early April 2022) that I let install before I went to sleep, then the next day found that wireless charging no longer works. I suspect the update is the culprit - so a software glitch. I have tried everything listed here: https://tinyurl.com/yckk9mmr by The Droid Guy, from rebooting to refreshing the system cache, to no avail. The wireless charger in my truck, on my desk at home, and my husband's wireless charger - all of with which it worked perfectly before the update to charge the phone - all recognize the phone is there but the LED on each begins to flash rapidly, so I am certain it is something with the phone. I am about to try to root the phone so I can install Titanium Backup or try Nandroid then do a factory reset. Short of that option of last resort, do any of you have any idea what else could possibly be the issue here? The only other thing I can think of would be the fact that the back glass is cracked, but has been for a while now, so while I could see correlation, I do not see causation. But I am by no means anywhere close to being an expert, so I may be wrong on that point. Any advice or suggestions would be greatly appreciated! I do not want to incur the expense of a repair from Samsung, and am considering perhaps just getting a Qi receiver - the type you'd add to a phone between the phone and case to add wireless charging to any phone. If nothing else, if you have any recommendations on that point as well they would be most welcome.
Thank you in advance for your time and assistance.
Could be a battery failure. Get the rear cover replaced and the phone inspected for damage.
Replaced battery if it capacity is less than 80% of when new ie SOT.
Updates can break things and make troubleshooting more difficult. This could've been caused by the update or be purely coincidental.
bdh1975 said:
I have a factory unlocked SM-N975U1 Note 10+, using on AT&T's network. It recently had an update pushed to it (early April 2022) that I let install before I went to sleep, then the next day found that wireless charging no longer works. I suspect the update is the culprit - so a software glitch. I have tried everything listed here: https://tinyurl.com/yckk9mmr by The Droid Guy, from rebooting to refreshing the system cache, to no avail. The wireless charger in my truck, on my desk at home, and my husband's wireless charger - all of with which it worked perfectly before the update to charge the phone - all recognize the phone is there but the LED on each begins to flash rapidly, so I am certain it is something with the phone. I am about to try to root the phone so I can install Titanium Backup or try Nandroid then do a factory reset. Short of that option of last resort, do any of you have any idea what else could possibly be the issue here? The only other thing I can think of would be the fact that the back glass is cracked, but has been for a while now, so while I could see correlation, I do not see causation. But I am by no means anywhere close to being an expert, so I may be wrong on that point. Any advice or suggestions would be greatly appreciated! I do not want to incur the expense of a repair from Samsung, and am considering perhaps just getting a Qi receiver - the type you'd add to a phone between the phone and case to add wireless charging to any phone. If nothing else, if you have any recommendations on that point as well they would be most welcome.
Thank you in advance for your time and assistance.
Click to expand...
Click to collapse
What happens when you charge with the usb c cable? Any warning message?
Is Samsung replacing these phones for this issue? I am so irritated. Just press the back of the phone hard and it will work again??? I remember the Fonz hitting the jukebox on Happy Days, but seriously on a $1,000 phone? Gimme a break.
I just had the same problem. Is this really a thing? I can't believe this is a known issue. I followed pressing just below the camera to the right of the back and now it works.
(see the post I found below).
There seems to be a problem with the wireless assembly’s contact to the
mother board which has a temp sensor attached. Give your phone a gentle
press on the back just under the camera and a little bit to the right.
This is just a temporary fix as the wireless charger will probably lose
contact again. Hope this helps.
From: https://de.ifixit.com/Antworten/Ansehen/644492/note+10+temperature+too+low
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BlackberryOne4579
·7 mo. ago
Thanks! This worked for me! Pressed on it a bit and something made a little click and boom it works
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Beb0p27
·7 mo. ago
No problem! Glad it worked!
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https://www.reddit.com/user/fwmccabe/
level 3
fwmccabe
·7 mo. ago
My Galaxy Note10+ quit wirelessly charging yesterday. I tried this and it worked! Thanks!
If I recall correctly the coil for wireless charging on the N10+ is connected by a ribbon cable. It may have become detached. Unlike the contact points Samsung used for the GPS antenna like on the S4 they should not fail.
Always use a good case to protect the N10+ from high G loading during drops as they can damaged the mobo or knock connectors loose even if there's no apparent outside damage. These are relatively heavy phones that wuv to corner impact when dropped.
Thank you for responding!
Weird, I have never dropped it. Its brand new and I have a good case on it at all times. Maybe it was just loose to begin with? Will this fix it for good as long as it doesn't get jarred loose?
So you are saying the contact points like the S4 would fail and this ribbon cable should not fail, just can come loose?
What does "wuv to corner impact" mean?
Tenacious--M said:
Thank you for responding!
Weird, I have never dropped it. Its brand new and I have a good case on it at all times. Maybe it was just loose to begin with? Will this fix it for good as long as it doesn't get jarred loose?
So you are saying the contact points like the S4 would fail and this ribbon cable should not fail, just can come loose?
What does "wuv to corner impact" mean?
Click to expand...
Click to collapse
The S4 had point contacts that were held in place by pressure and could corrode over time, completely different from a ribbon connector.
Whatever is loose or broken will likely need to be serviced eventually.
I wouldn't sweat, I never used wireless charging on my N10+'s, don't even know if it works. Cable charging is superior, faster and the C port socket on the N10+ is robust. Good for many thousands of cycles.
Tenacious--M said:
What does "wuv to corner impact" mean?
Click to expand...
Click to collapse
Wuv is love with a mean twist added...
Oh, lol!
Would pressing harder on the recommended spot possibly get it to mount down firmly to where it wont have constant problems? Or will it just get worse?
Tenacious--M said:
Oh, lol!
Would pressing harder on the recommended spot possibly get it to mount down firmly to where it wont have constant problems? Or will it just get worse?
Click to expand...
Click to collapse
Have the rear cover pulled and see what you got.
The coil assembly may have failed.
If the battery is near 80% of its original capacity then replace that then too. This phone is too valuable to be mucking with it by pressing on the rear cover... not a good plan.
So guess what? I had recently purchased this unit as NEW, Sealed with 1 year factory warranty with on eBay. Seller had good feedback so I thought I could trust them. I was so perturbed with this charging issue after only have it for two weeks that I got with Samsung Support. I figured I was covered since it was new, sealed and had a 1 year warranty with Samsung. They verified that this phone was activated April of 2020 and the warranty expired April 2021. He also said he can see that the battery life has been used to where it only has about 50% of the potency it had when it was new. Total fraud!!!
Tenacious--M said:
So guess what? I had recently purchased this unit as NEW, Sealed with 1 year factory warranty with on eBay. Seller had good feedback so I thought I could trust them. I was so perturbed with this charging issue after only have it for two weeks that I got with Samsung Support. I figured I was covered since it was new, sealed and had a 1 year warranty with Samsung. They verified that this phone was activated April of 2020 and the warranty expired April 2021. He also said he can see that the battery life has been used to where it only has about 50% of the potency it had when it was new. Total fraud!!!
Click to expand...
Click to collapse
Contact your bank and see if you can return it and have the bank do a charge back. Your state attorney general's office may be able to help as well but I would go with the first option and a full cash refund.
I do know a reliable vendor for new ones if you need that contact. I've used them. A1.
Thank you, I sure do appreciate that. Yes, I would love your contact if you would be so kind.