OK, Phone just started this yesterday, every time i go to make a phone call and hit the call button my screen goes black. i can hear the phone ring i can talk to the other party i cant get to the keypad, speaker phone volume or anything. I cant even end the call.. when the other party ends the call screen comes back on like normal and every thing works as it should until i try to call and it goes black again??? I re installed the rom same thing, went to stock twice same thing, tried two custom roms same thing????????????????????????????????????????????????????????????????????. PLEASE HELP!!!
blake .l said:
OK, Phone just started this yesterday, every time i go to make a phone call and hit the call button my screen goes black. i can hear the phone ring i can talk to the other party i cant get to the keypad, speaker phone volume or anything. I cant even end the call.. when the other party ends the call screen comes back on like normal and every thing works as it should until i try to call and it goes black again??? I re installed the rom same thing, went to stock twice same thing, tried two custom roms same thing????????????????????????????????????????????????????????????????????. PLEASE HELP!!!
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Hello brother! i have the same problem. its actually an issue of your proximity sensor. its common with this phone.
there is not permanent fix for this ( other then disassembling the phone and correctly attaching the proximity sensor to the glass).
what i do is i press from the front cam side but not covering the sensor. it gives a display. this is a temporary fix.
one more thing. take off your back cover. and press the sensor area with your fingers. apply pressure but not enough to damage the touch. i did this two days ago and seems like it is fixed for me.
hope this help you.
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hi everybody!
any one can explain why the touch hd hangs up tel conversation after few sec or few mins...? it is impossible to make a full call phone, or sometimes it works fine with headset and sometime no.
thx for your help!
Are you using an old sim card?
Having been a touch screen phone user for quite a while now, on to my fourth. I have experienced this problem on every phone i've had. The cause of the problem is that i cut off the call on the screen during a call with my ear......Sounds silly but its a problem, they always seem to put an "end call" button right in the middle of the screen on these phones, very easy to push with your ear. The HD has a nice big end call button too, cut myself off on this on a few times too in the last couple of months. Maybe go back to the home screen during a call so your ears cant touch any onscreen buttons.
If your getting it during calls whith a headset then i'm talking rubish. Mybe a handset fault, have you dropped it? Dont think they like it..... Good luck.
This same problem came up when I was using MIUI and now I am on CM7 and I thought it would go away.
When I try to make a phone call (for example, like trying to activate the phone) the screen shuts off during the phone call but the sound still works. I can even talk to the person from Verizon but I can't get the screen or touch screen to work. I can push any button. I can't even turn the phone off with the power button.
The only way to get the phone to work normally again is to pull out the battery.
This so far has ONLY happened with phone calls. Everything else works great.
The only thing I can think of is the sensor that detects if your ear is up to it is glitching.
Does anyone have any suggestions ?
This used to happen to me every once and a while, usually playing with the track button would fix it though. A few hard presses and moving your finger over it real fast would snap the phone out of it and the screen would light.
The sensor was just blocked off and apparently was causing the problem. Took the screen off and removed what was blocking it and it now works perfectly. Did this about 14 days ago and its been good ever since.
I got a Note 2 SCH-317 with broken LCD. After replaced new LCD everything works fine except phone screen is off right after connected to another phone. Still can talk and hear or communicate with another phone but screen is just off with no image, (all buttons and touch function do not work when screen is off and I have to take the battery out to turn off the phone).
I tried make phone call without the middle frame then it is okay no problem at all but when insert the mid-frame on the problem is again and the screen is only off when making the phone call (exactly right after it connected with another phone) Lately I found out if I press (little hard) on both corners (up right and down left) the screen is on and when it is on touch function and all buttons work fine.
There is anyone tell me how to handle this matter and explain why this happen? Thank you in advance
Also just found another way to keep the screen on during call. After dial the number and phone is in dialing menu, if I press and have the speaker on then the screen is on but screen will turn off again if speaker is off. Weird though !!!!!
Does anyone have an idea???
everytime I make a call on my phone the screen goes blank as if the phone has turned off (the call still goes through).
after the call the screen doesnt come back on.
I have to hold the power button in to reset the phone.
I done a factory resetbut still the same issue.
Any ideas people?
confrontation said:
everytime I make a call on my phone the screen goes blank as if the phone has turned off (the call still goes through).
after the call the screen doesnt come back on.
I have to hold the power button in to reset the phone.
I done a factory resetbut still the same issue.
Any ideas people?
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it might be your proximity sensor..
Whenever you make a call and hold the phone near your ear the proximity sensor detects this low distance between your phone and you and turns the screen off (maybe to save battery) ..
it means your proximity sensor might be damaged...
I'd recommend you to download CPUZ and check if the proximity sensor is working properly by holding your hand near and from the phone.. you should get 2 values:
0 cm while holding your hand near the phone
5 cm while holding away
you can also check out the lg hidden menu by typing in dialer
3845#*975# - lg e975
3845#*970# - lg e970
in the hidden menu goto DEVICE TEST then INDIVIDUAL ITEM then KEY PRESS TEST ..
Test it by holding your hand near away as i explained above ..
if the proximity sensor is working well.. I'd recommend you to factory reset
thanks I will give that a go.
btw I have already tried a factory reset.
confrontation said:
everytime I make a call on my phone the screen goes blank as if the phone has turned off (the call still goes through).
after the call the screen doesnt come back on.
I have to hold the power button in to reset the phone.
I done a factory resetbut still the same issue.
Any ideas people?
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Click to collapse
Hi, did you get your phone working good when making a call? I have the same problem with mine and cant figure out how to fix it.
Hi . here is my problem. When I'm on a call (does not matter whether I receive or make call), my screen turns off when I have it near my ear. That is fine and I understand it.
However when I take phone away from my ear and would like to end the call, the screen does not turn on. There is no way to turn it on from my end. No button helps. As a results, I cannot end call (or do anything else) unless the other party ends call.
The only help here is to hold power button long enough so the phone restarts.
if the other party ends call, my phone works fine.
Can anybody help me to solve this?
Thank you for any advice
I had a similar problem when I replaced my screen. I followed this and it has been working fine ever since.
Hope it works for you!
EDIT : [DELETE]
Sorry, same thing has been linked.
calibrated, will check after some use. Thank you guys
it works