Hi Guys,
Ive noticed that sometimes when i use the speakerphone (either by pushing the on-screen button or flipping the phone over), it works fine. However, once the call is over, the touchscreen is deactivated it seems. Nothing works. Cant press anything. As for the hardware buttons, the windows button works, and the power button works. The volume, call, and end call buttons do nothing.
Not sure if this is relevant, but I only notice it if the phone was flipped over (with touchscreen down). If i used speakerphone with the phone facing up, doesnt seem to happen.
The only ways ive found to fix this are to soft reset with that little button under the cover, or to miss a call. (obviously, if a call comes in, I cant answer it as none of the ways you'd use to answer a call still work). After the call is missed though, the touchscreen comes back to life.
any ideas??
thanks
havent notice quite this.. but something similar...
when i wanna make a quick phone call
i open the keyboard type name of contact,
select the contact and hit enter to make the
phone call.. when i close the keyboard to turn
the phone to my ear, half of the screen looks
normal and have of it looks all MESSED UP...
im sure is not a hardware problem or anything.. ( well i hope so )
i think is not bcuz it only do it on that situation..
besides that my screen is normal..
bump
phone been around a while now...maybe someone else noticed this problem...
I've noticed that sometimes my phone will go into "sleep" mode like when you quickly press the power button. Maybe a quick tap of the power button to wake it up will help.
Hello boys
from about 1 week i have this problem on my device, if i have the keyboard out and write an sms or typing an url when slide the keyboard in the device automatically reset itself...
anyone knwo this problem or the solution ?
Thanks for the help
Nicola
Hi,
I have a problem with my keyboard too, I've searched the forum but i didn't see the same problem as i have or the solution. My phone's screen turns off when i slide out the keyboard. Actually phone stays on but the light of the screen goes off. when i slide it out i'm able to write something or make calls. when i slide it back, screen keeps itself off and i press the sleep key "2 times"!(screen looks like off but it isn't) to reopen it again. I press the sleep key for the first time to turn the screen actually off, and press it one more time to turn it on again. i did a soft and a hard reset to the phone, didn't solve it. I don't think it is a software problem but i hope it is
img714.imageshack.us/img714/167/70305198.png
These are the photos of the occasion.
The screen keeps itself on until the end of the slide. it turns off then. when I slide it back, i can see the backlight of the screen and the light of the buttons.( i don't think that you would see it on the photo, 3rd photo).
I'm waitin for your help guys, thank you so much.
Isn't there anyone to help my problem? I'm waiting for your answers..
I'm also having this same issue. When I slide the keyboard in it just turns off sometimes. At first I thought it might be a physical issue with the internals of the phone and the sliding impact of the keyboard was causing it to reset, but it doesn't do it all the time for me. I can jam on it and nothing happens sometimes, or other times it resets from a gentle nudge. I am running Energy GTX from August 26 or 28, whatever version that was.
I also have this issue now where my end key is unresponsive. Doesn't. Work. Ever. and that is so freaking annoying. If anyone has any insight here PLEASE share it.
Thank you.
Wow i just saw your message and suprised. Is that my phone you're using? Because I have that end key problem too. It works when I press too hard. And I have 3rd problem now. I think my phone's microphone is not working. People i'm talking on the phone is always complaning about that they can not hear my voice or it's too low. Now I have three problems:
1. Phone is turning itself off when i slide the keyboard out.
2. End key is not responsive.
3. Microphone is low or its broken..
Maybe reflash your phone to origional rom.
I was using WM 6.5 without hardspl when the problem occured. then i did hardspl and installed custom roms, i even tried with WM 6.1. It didn't help about any of it. I'm used to not using the keyboard actually, but the problem with microphone is annoying..
Same problem with the keyboard
gurcanmerdal said:
Wow i just saw your message and suprised. Is that my phone you're using? Because I have that end key problem too. It works when I press too hard. And I have 3rd problem now. I think my phone's microphone is not working. People i'm talking on the phone is always complaning about that they can not hear my voice or it's too low. Now I have three problems:
1. Phone is turning itself off when i slide the keyboard out.
2. End key is not responsive.
3. Microphone is low or its broken..
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Click to collapse
I have the same problem !!!! Did you manage to resolve because I am sure this is software relatred. I had android on my phone prior to this and fixated that the issue is coming from this
Had the same keyboard issues, found that it was a battery issue. when you shut the phone, the battery would loose connection.
bluewaterkayak,
more info on the loose battery connection.
i have the same problem with sliding the keyboard down and the screen turning off. closing it, pressing the sleep button 2x, turns the phone back on. i can slide the keyboard down just enough and hold it to type out a text, any more and it'll go off.
THIS IS SUPER ANNOYING
Bumpski. Really need this fixed.
What ever you last installed take it off. If not you might have to go factory restore
It's definitely not a software issue. The screen itself somehow gets disconnected when slid up all the way.
Took it apart and found nothing obvious wrong. Is there something to look at exactly when the slider is at the end of it's travel? The cables seemed fine. The problem only happens at the end of travel.
I cleaned the slider area and pried some contacts down. Nothing. Put it back together and same problem.
Ideas??
See here:
http://forum.xda-developers.com/showthread.php?t=561151
Tried the fix posted in the last link with Kapton Tape.
Didn't work.
Any ideas?
I have the same issue. My old VZW TP2 is sitting in a drawer in my house because people kept saying they couldn't hear me on the other end. Also on my new one, when i slide the keyboard in/out sometimes it turns off, not always though. I figured it has to be a hardware issue as well, if i do it slowly nothing happens but if i just slide it open and let the springs kick in, it usually cuts off once it 'snaps' to the end of the sliding path.
This same problem came up when I was using MIUI and now I am on CM7 and I thought it would go away.
When I try to make a phone call (for example, like trying to activate the phone) the screen shuts off during the phone call but the sound still works. I can even talk to the person from Verizon but I can't get the screen or touch screen to work. I can push any button. I can't even turn the phone off with the power button.
The only way to get the phone to work normally again is to pull out the battery.
This so far has ONLY happened with phone calls. Everything else works great.
The only thing I can think of is the sensor that detects if your ear is up to it is glitching.
Does anyone have any suggestions ?
This used to happen to me every once and a while, usually playing with the track button would fix it though. A few hard presses and moving your finger over it real fast would snap the phone out of it and the screen would light.
The sensor was just blocked off and apparently was causing the problem. Took the screen off and removed what was blocking it and it now works perfectly. Did this about 14 days ago and its been good ever since.
I got a Note 2 SCH-317 with broken LCD. After replaced new LCD everything works fine except phone screen is off right after connected to another phone. Still can talk and hear or communicate with another phone but screen is just off with no image, (all buttons and touch function do not work when screen is off and I have to take the battery out to turn off the phone).
I tried make phone call without the middle frame then it is okay no problem at all but when insert the mid-frame on the problem is again and the screen is only off when making the phone call (exactly right after it connected with another phone) Lately I found out if I press (little hard) on both corners (up right and down left) the screen is on and when it is on touch function and all buttons work fine.
There is anyone tell me how to handle this matter and explain why this happen? Thank you in advance
Also just found another way to keep the screen on during call. After dial the number and phone is in dialing menu, if I press and have the speaker on then the screen is on but screen will turn off again if speaker is off. Weird though !!!!!
Does anyone have an idea???
OK, Phone just started this yesterday, every time i go to make a phone call and hit the call button my screen goes black. i can hear the phone ring i can talk to the other party i cant get to the keypad, speaker phone volume or anything. I cant even end the call.. when the other party ends the call screen comes back on like normal and every thing works as it should until i try to call and it goes black again??? I re installed the rom same thing, went to stock twice same thing, tried two custom roms same thing????????????????????????????????????????????????????????????????????. PLEASE HELP!!!
blake .l said:
OK, Phone just started this yesterday, every time i go to make a phone call and hit the call button my screen goes black. i can hear the phone ring i can talk to the other party i cant get to the keypad, speaker phone volume or anything. I cant even end the call.. when the other party ends the call screen comes back on like normal and every thing works as it should until i try to call and it goes black again??? I re installed the rom same thing, went to stock twice same thing, tried two custom roms same thing????????????????????????????????????????????????????????????????????. PLEASE HELP!!!
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Click to collapse
Hello brother! i have the same problem. its actually an issue of your proximity sensor. its common with this phone.
there is not permanent fix for this ( other then disassembling the phone and correctly attaching the proximity sensor to the glass).
what i do is i press from the front cam side but not covering the sensor. it gives a display. this is a temporary fix.
one more thing. take off your back cover. and press the sensor area with your fingers. apply pressure but not enough to damage the touch. i did this two days ago and seems like it is fixed for me.
hope this help you.