My very poor experience with ZenWatch. - Asus ZenWatch

I purchased my Zen Watch on 11/24 from Best buy with the Geek Squad 2 Year Accidental protection plan. Upon update 5.0.1 my watch stopped charging. I rebooted the watch and reset the watch and it still did not fix the problem. I played around with the cradle one day and all of a sudden it started charging again. So I contacted Asus and asked for a replacement cradle for my watch. The watch itself is covered under warranty however the cradle is not. So if any of you that own the cradle break it you are screwed. Especially when it comes to this part: I contacted the Asus store and looked to see if they sold the product and of course they do not. I then traveled to my closest Best Buy which for me is over an hour away and they were able to refund me the full price of the watch. I have since bought a Moto 360 and would caution anyone from buying the Zen Watch even though it was my first smartwatch

Buy one from best buy, swap the cradles, return it within the 14 days, enjoy your watch.

painter_ said:
Buy one from best buy, swap the cradles, return it within the 14 days, enjoy your watch.
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Already swapped out for a Moto 360. Although the battery doesn't last near as long, there seems to be more options for it in the way of faces, etc.

Weapondrift said:
I purchased my Zen Watch on 11/24 from Best buy with the Geek Squad 2 Year Accidental protection plan. Upon update 5.0.1 my watch stopped charging. I rebooted the watch and reset the watch and it still did not fix the problem. I played around with the cradle one day and all of a sudden it started charging again. So I contacted Asus and asked for a replacement cradle for my watch. The watch itself is covered under warranty however the cradle is not. So if any of you that own the cradle break it you are screwed. Especially when it comes to this part: I contacted the Asus store and looked to see if they sold the product and of course they do not. I then traveled to my closest Best Buy which for me is over an hour away and they were able to refund me the full price of the watch. I have since bought a Moto 360 and would caution anyone from buying the Zen Watch even though it was my first smartwatch
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If you have the two year protection plan couldn't you take it back to best buy and tell them it's not charging and get an exchange. I exchanged a bluetooth headset three times with them.

RojasTKD said:
If you have the two year protection plan couldn't you take it back to best buy and tell them it's not charging and get an exchange. I exchanged a bluetooth headset three times with them.
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The Best Buy where I exchanged didn't carry it. So it was easier to go for the 360.

Weapondrift said:
The Best Buy where I exchanged didn't carry it. So it was easier to go for the 360.
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Yes, for some reason Best Buy stores don''t seem to be stocking the ZenWatch, but you can buy it from Best Buy online and via their eBay store.

RojasTKD said:
Yes, for some reason Best Buy stores don''t seem to be stocking the ZenWatch, but you can buy it from Best Buy online and via their eBay store.
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Really? I bought mine at a store here in CT.
Sent from my SM-G900P using XDA Free mobile app

bfilipowski said:
Really? I bought mine at a store here in CT.
Sent from my SM-G900P using XDA Free mobile app
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I haven't seen it in-store here, and even online it says store pickup isn't an option.

Crack back is a common problem for Moto 360, furthermore it's too thick compared with Zenwatch..

It's in there store now
They finally have it on their store page... Just not at a fair price .
$30 and only a 3 month warranty?

I have had almost the same experience with Asus Zen Watch. I don't like the smart watch. I think it is not a innovative smart watch so I am waiting for the next level of smart watch. I am waiting for the Block Modular Smart Watch.

Rickyzx said:
I am waiting for the Block Modular Smart Watch.
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http://www.chooseblocks.com/
Interesting concept but looks strange and bulky to me.

Related

Amazon 2 X 1500 Batteries

Has anyone checked this deal out at all?
2 1500mAH and a charger for $29.99
Dan
Update - The seller has now raised the price by $5.
I haven't seen it before. But, two batteries and an external charger for $30? Can't beat that, just bought it.
Let me know how it does.
Will do. Ground shipping so it'll probably be later this week.
From what I have read on them (ChiChiTech), expect on par or slightly less than OEM, but will serve purpose. Customer service sucks, but Amazon takes care of that, so should be ok. They also sell on ebay.
I think I can't order it. They used the most tasteless SEO.
This is a High Quality Battery for the HTC VERIZON THUNDERBOLT 4G LTE. Keep one as a spare and you're good to go that extra mile at work, checking emails, chatting with your friends or surfing the web on the road, Japan Tsunami Earthquake.
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WTF. They just threw in such a terrible disaster to get more views?!
setite said:
I think I can't order it. They used the most tasteless SEO.
WTF. They just threw in such a terrible disaster to get more views?!
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i always find non oem batteries die the day after the return policy is up. i'd rather pay the extra money to get one you know won't fry in your bolt when you overclock it
dan0matic said:
Has anyone checked this deal out at all?
2 1500mAH and a charger for $29.99
Dan
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Click to collapse
This is the same thing that is on ebay for around $12 free shipping. I bought one for my DINC and it worked great. Gonna get another set for the Bolt from ebay.
Update they are $10.99 free shipping with two 1500mah batteries...
I have to agree on the SEO issue, it's in poor taste to use the horrific events to sell a product. They likely work for Groupon and the superbowl ad company they used.
kendive said:
This is the same thing that is on ebay for around $12 free shipping. I bought one for my DINC and it worked great. Gonna get another set for the Bolt from ebay.
Update they are $10.99 free shipping with two 1500mah batteries...
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Click to collapse
Looks like you can get 3 for $11.34
Might just throw the dice on this deal...
Dan
dan0matic said:
Looks like you can get 3 for $11.34
Might just throw the dice on this deal...
Dan
Click to expand...
Click to collapse
Ordered the same set up on the 18th, so hopefully it's here by end of month.
I agree - for $12, it's worth a punt - worse comes to worse, I'm out lunch + coffee money for a day (I live in NY ). Best case scenario obviously I then have 4 batteries.
Estimated between April 08 - April 21
WOW, just wow! hope you dont need them soon! id find another seller on ebay and pay a few dollars more for within a week atleast.
dan0matic said:
Looks like you can get 3 for $11.34
Might just throw the dice on this deal...
Click to expand...
Click to collapse
Picked it up last night. I don't care how long it takes, it's worth it just for the external charger, even if the batteries suck.
Worst case scenario, it would still get me a few extra hours. Best case: 4 batteries. Good deal.
CorporateGoth said:
I agree - for $12, it's worth a punt - worse comes to worse, I'm out lunch + coffee money for a day (I live in NY ). Best case scenario obviously I then have 4 batteries.
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Seems way too cheap to me but I just pulled the trigger too. Hopefully at least the charger works.
Their website is htcexpress.com. I got the 1800 mah batteries for my DInc. One of them gets way better than stock life and the other about the same. So hit or miss, I guess. I ordered some 1500s for my Bolt. Looks like it uses the same batteries as the MyTouch 4G.
You guys know thats an aftermarket battery in the amazon listing
deceiving pictures
I have purchased the "replacement" aftermarket batteries from overseas for the third time now. The first was for the Touch Pro, next for the Touch Pro 2 and now for the Thunderbolt. They arent as good as the OEM IMHO but do they really need to be?? I suggest being very careful with the wall charger though, very easy to brake stuff on the inside of the thing. After that happens it takes time (plugging and unplugging the stupid thing in the wall) to get it to charge a battery. Overall for the price u cant beat it!
http://www.amazon.com/gp/product/B004GSWOZQ from what I've read the MyTouch has the same battery, I've purchased it and I'll give an update when I receive it. It's only 24.99 versus the 34.99 that they're marketing for the Thunderbolt.
sweet man. I might just have to get this

So it's September - where is the wireless charger?

So it's September - where is the wireless charger?
Seems to have been forgotten!!!
You know if they released this on day 1 I would have bought it with the phone but now I had time to think I just don't want or need it.
So I honestly hope almost no one buys this thing so Samsung doesn't have these ridiculous delays in the future.
Geordie Lad said:
You know if they released this on day 1 I would have bought it with the phone but now I had time to think I just don't want or need it.
So I honestly hope almost no one buys this thing so Samsung doesn't have these ridiculous delays in the future.
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Agreed. Same with the 4 new colors.... F-ing Samsung....
msgnyc said:
Agreed. Same with the 4 new colors........
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true.. they really messed up by delaying color choices..
nicesoni_ash said:
true.. they really messed up by delaying color choices..
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I wouldn't have cared as much if they actually "delayed" the alt color choices, but for that to have happened they would've had to let people know their would actually be color choices other then White and "Blurple" before or around launch. Not after selling numerous millions of devices........
Id've held off on the Blurple had I known a Black or Silver were in the works, but the news came long after my 30 days were up.
msgnyc said:
I wouldn't have cared as much if they actually "delayed" the alt color choices, but for that to have happened they would've had to let people know their would actually be color choices other then White and "Blurple" before or around launch. Not after selling numerous millions of devices........
Id've held off on the Blurple had I known a Black or Silver were in the works, but the news came long after my 30 days were up.
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Click to collapse
Colours are just superficial problems and just an annoyance more than a problem, but not being able to get 32 or 64gb versions still after 3 months is inexcusable since Samsung stupidly didn't include moving Apps to external SD.
This is embarassing, even nokia gets the wireless charging earlier on the market.
Sent from my GT-N8000 using xda app-developers app
These guys were supposed to release their product by Sept 1 as well, haven't seen anything.
http://www.makezens.com/how-does-it-work-for-my-samsung-galaxy-s3/
Don't buy it. No case on the planet will work with it. I've had it for a week now.
If you don't want to use a case and buy this kit, Just go to the Verizon store and ask them to get it from the back.
Mine is sitting on my desk right now. Works perfectly. VZW is selling the LG charging pad on their website. I had to go to ebay for a couple of the wireless charging doors, but they work great. I have a pebble blue, so I affixed the white charging element to the back of my Defender and it works perfectly with the case on. I could not be happier with the convenience.
robroy90 said:
Mine is sitting on my desk right now. Works perfectly. VZW is selling the LG charging pad on their website. I had to go to ebay for a couple of the wireless charging doors, but they work great. I have a pebble blue, so I affixed the white charging element to the back of my Defender and it works perfectly with the case on. I could not be happier with the convenience.
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What do you exactly mean by wireless charging doors?
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Just seen a video on YouTube with a wireless charger set up. Followed the link and they are excepting pre orders. $78.00 for the entire kit.
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kevindd992002 said:
What do you exactly mean by wireless charging doors?
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The wireless charging is built into the battery door. Verizon probably didn't have them instock so he bought them online.
Geordie Lad said:
Colours are just superficial problems and just an annoyance more than a problem, but not being able to get 32 or 64gb versions still after 3 months is inexcusable since Samsung stupidly didn't include moving Apps to external SD.
Click to expand...
Click to collapse
?
I have a 32 gig version, verizon branding, bought it about 3 weeks ago...
I've never seen/used wireless charger and wondering how much output does it provide? The stock wall charger is not able charge the phone when the phone is being heavily used, such as video call (GTalk/Skype) over cell network and GPS active. What are the chances that the phone has to be totally idle and nothing running in the background for the wireless charger being able do it's job?
just seen one in china, will post photo's later on.
Base
input 19V--1A
output 5-1A
pad
input 5V-700mA
kms108 said:
just seen one in china, will post photo's later on.
Base
input 19V--1A
output 5-1A
pad
input 5V-700mA
Click to expand...
Click to collapse
Color me intrigued... How much that run you?
Is it the full battery cover replacement or just the inductive pad itself to put under the stock cover? Looks like just the pad itself sitting on a charging station. Not that is mind that one bit so long as it didn't bulge the case much. Been tempted to buy the Verizon covers and peeling the pads off to do just that actually
I have the Verizon cover, on AT&T phone and it works great except for that the NFC does not work , there is an extra contact that is only available on the Verizon version not sure why that is
== Yea.. I tapped that!
le_novo said:
This is embarassing, even nokia gets the wireless charging earlier on the market.
Sent from my GT-N8000 using xda app-developers app
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Click to collapse
They merely announced them, none of the new gear is actually available yet.
FOR REAL...... how hard is it if all the hackers on here have modified them and the damn factory can't? I have no desire to physically mod this phone, even though I've got a car in the garage with a ridiculous amount of work done to it - I like to mod things like this but I'm really hoping Samsung can figure this out soon so I don't have to resort to it!

Messed up display!

I left my Moto 360 on the OEM charger overnight as I often do. When I took it off this morning, this is what I see. I have rebooted and power cycled but no change. Is this something that can be fixed, will Best Buy replace it, or should I contact Motorola? I bought it on September 25.
have you tried a factory reset? looks like your watch face profiles are corrupted.
Thanks, I have rebooted, powered off and on, and reset with no change. Guess it's time to contact Motorola.
JimSmith94 said:
I left my Moto 360 on the OEM charger overnight as I often do. When I took it off this morning, this is what I see. I have rebooted and power cycled but no change. Is this something that can be fixed, will Best Buy replace it, or should I contact Motorola? I bought it on September 25.
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If you got the replacement plan thing from BestBuy, yes they will replace it. I've already replaced my first 360. The back side cracked. Was no issue. Since all data is stored/synced from your phone, you won't lose anything. It'll all sync back over.
johnomaz said:
If you got the replacement plan thing from BestBuy, yes they will replace it. I've already replaced my first 360. The back side cracked. Was no issue. Since all data is stored/synced from your phone, you won't lose anything. It'll all sync back over.
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Since Motorola's warranty is for one year, I didn't bother with the Best Buy replacement plan. I haven't heard back from Motorola yet, but I wonder if Best Buy honors the manufacturer's warranty in house.
Update: I left it off the charger last night. This morning most, but not all of the white cloudy ring was gone! I thought it was all gone, but I can still see it on light screens like the settings screen. Whether it will go away completely is yet to be seen. Apparently nobody else has had this, so if Motorola will replace it, I'll let them.
Doubtful. You may be able to buy the plan now though. I got it because it covers everything except accidental breakage. You can get accidental breakage coverage for like $10 more. But any reason that it stops working other than me breaking it is covered. Plus in 2 years I'm sure you won't be able to get a new one in store and a new model may be out. In that case you'll get $$$ back and can buy the new one.
I may have just lucked out! A Motorola rep called this afternoon to say that my replacement would be delayed because the the silver with black band is out of stock. She offered several alternatives including black with leather or any of the metal band watches. I opted for the silver with the light metal band. She didn't say anything about an extra charge and I forgot to ask, so I hope I just got a free upgrade!

Battery = Crap

Is anyone else having massive battery issues? My 360 dies from 100% in about an hour, and is red hot the entire time. It has become unusable as a result. Seems like this device has gotten a lot of bad rep on battery issues but no one has nailed it down. About to actually throw this thing away but before I do it I'm making one last post on here to see if anyone has ANYTHING I can do.
Did a factory reset, took three times to actually do the reset instead of just rebooting like it was doing. After everything synced up, battery was still draining. I don't really have much of anything installed, battery life is still utter crap and the watch is overheating. To the trash it goes!
theres something very very wrong there , sounds like a app is draining your watch to me, have a look at the wear app on your phone to see if theres anything a miss
ratcom said:
theres something very very wrong there , sounds like a app is draining your watch to me, have a look at the wear app on your phone to see if theres anything a miss
Click to expand...
Click to collapse
Battery stats show no app information. Just says that my battery is going to die in 45 mins from 90%
i would bite the bullet and wipe my phone and watch ..... because its clearly doing something in there
What is the phone doing to cause this? Is it the ROM? I'm on Pure Nexus on the 6P.
Why don't you contact Motorola and ask them for a replacement?
I did when my watch got a crack in the backplate (caused by me doing press ups, whilst wearing it) and they arranged for it to be collected, repaired and re-delivered free of charge.
I was thinking about that but I got it over a year ago so I'm not sure how long the warranty is.
I'm having the same issues, though not as severe as yours. My watch gets about fourteen hours, much less than it used to. I wish there was a place for me to send it to have the battery replaced. I'd send it to Moto, but given their [poor] history of customer service, I'll pass.
It's a shame, really; I like this device, and was thinking of picking up a second one in silver, especially now that the 1st gen prices have dropped as much as they have, but I also don't want to throw good money after bad.
I might just trash this one and get the Asus watch...Moto support was bad from what I read too.
agentfazexx said:
I might just trash this one and get the Asus watch...Moto support was bad from what I read too.
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I have a colleague who sent her son's Moto watch in for warranty exchange, and then waited more than three months before they finally told her that it would be a while before the replacement came, and there are numerous stories out there like that. It's really a shame, because it's a nice watch. The ASUS watch is too expensive for my taste, I really don't want to spend that much on it.
The Asus one on Amazon is $150 new. The original Asus watch is $99. Cheaper than the Moto.
agentfazexx said:
The Asus one on Amazon is $150 new. The original Asus watch is $99. Cheaper than the Moto.
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My mistake, I was thinking about another Android Wear device that was around $300.
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PDADoc said:
My mistake, I was thinking about another Android Wear device that was around $300.
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That was the Huawei one probably.
agentfazexx said:
That was the Huawei one probably.
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Yep, that's the one!
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PDADoc said:
Yep, that's the one!
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Yeah, I kinda want that one but Asus is a solid brand... I dunno.
throw it away, mines been to Moto already for a replacement and a few months later the pixels on the screen are starting to die, bottom right corner is all messed up. Moto are no longer the company they were. Get another watch from a better maker (LG, Huawei)
IINexusII said:
throw it away, mines been to Moto already for a replacement and a few months later the pixels on the screen are starting to die, bottom right corner is all messed up. Moto are no longer the company they were. Get another watch from a better maker (LG, Huawei)
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Click to collapse
Yes, I agree with you. Moto simply isn't anywhere near the same company since all the acquisitions, damn shame. I don't really want to spend $300+ for a Huawei or another watch. Guess I'll just use it until it dies completely and then go back to my Gear Live. I like Android Wear, but hate Tizen!
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My 360 used to last all day and still have 20% charge. Its now going for 2 hours and completely dead. Wiped numerous times. It started around last week.
larrycc said:
My 360 used to last all day and still have 20% charge. Its now going for 2 hours and completely dead. Wiped numerous times. It started around last week.
Click to expand...
Click to collapse
Planned obsolescence. [emoji53]
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Help With Getting A Replacement Device

I have a Google Pixel XL purchased around November of last year at Best Buy through Verizon. Over the past month I have noticed my battery life isn't as strong. Not only that but my chargers fit loosely in my phone and sometimes slips. Also my USB C to USB C charger needs to be jiggled and held in a ceirtan spot in order to get a charge. My USB A charger also takes an incredibly long time to charge my phone as well.
Who should I contact? Best Buy, Verizon or Google? I also have a cracked screen so I'm hoping I can do this over the phone and mail it and have it covered under shipping insurance as if it was damaged in transit. Or is it better to go to the store? If not I'm fine with paying the money to fix the screen and then having it fixed or exchanged.
best buy while you can as google will not send a temp. phone while yours is being worked on.
jackalsmp said:
best buy while you can as google will not send a temp. phone while yours is being worked on.
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Click to collapse
This helps me out a lot. Although I did go into best buy and they told me they couldn't help. But I also spoke to a friend at Verizon and they told me I should go back and ask for a district manager. Apparently it's supposed to be their responsibility.

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