So, I got my Z1C a week ago. Didn't notice at first, but the upper part has a rather big gap between the white plastic frame and the metal one.
Got a replacement from amazon.de, now the top is fine, but there are now same type of gaps on the sides. What's worse, pressing on the white frame causes the gaps to close. According to amazon, this gap might affect the waterproof. I am pretty disappointed, the build quality of an M2 was worlds ahead even though it only used plastic. For this price I expected more. Thinking about getting a refund.
See attachment for an example. Both phones were manufactured in 14W44 according to the paper slip near the SIM. Bad batch?
Crim Soukyuu said:
So, I got my Z1C a week ago. Didn't notice at first, but the upper part has a rather big gap between the white plastic frame and the metal one.
Got a replacement from amazon.de, now the top is fine, but there are now same type of gaps on the sides. What's worse, pressing on the white frame causes the gaps to close. According to amazon, this gap might affect the waterproof. I am pretty disappointed, the build quality of an M2 was worlds ahead even though it only used plastic. For this price I expected more. Thinking about getting a refund.
See attachment for an example. Both phones were manufactured in 14W44 according to the paper slip near the SIM. Bad batch?
Click to expand...
Click to collapse
I know just how you feel as my 5 week old z1c screen cracked in my pocket and sony will not do any thing about this and mine is 14W41
With no response to any touch any where on the screen
Sent from my XT890 using XDA Free mobile app
I actually looked at the second device (the one with gaps on the sides) one more time after posting this and the plastic frame was perfectly straight, while the metal one looked slightly bent. That's straight out of the box. Screw you, Sony. Sent both of the devices back and getting a refund. The wait for a good affordable smartphone continues...
Strange. I have had the S, Z, Z1 twice after a theft, the Xperia Tablet Z and now the Z1c. Excellent build quality was one of the reasons why I stuck with Sony (good looks and waterproof design are the others).
Your experience is unfortunate
Maybe you were shipped a used phone as new?
Related
Ive only had mine since the Saturday before last and already I have a tiny scuff on the lens and a hairline scratch on the screen. I've not dropped, manhandled or in any way mistreated the handset and I keep it in my jeans pocket with no other items....I can't for the life of me work out how this has happened. Luckily It's going back to T-Mobile as I'm not happy with the headphone loudness...unfortunately it will spoil my enjoyment of the device a little as I'm going to be constantly worrying about scratches .appearing from nowhere.
Just thought I'd let you guys know that it might be wise to get a case and screen protector for your Desire and not assume that careful handling will prevent it getting irritating scratches or marks.
I have not received mine yet (it should be tomorrow), but I got same experience like yours with my HTC Kaiser.
I put it in my jeans pocket with nothing else, but yeah ... got scratches and the LENS cover is dirty which you cannot clean it.
I could buy the back part where the lens cover reside, but that's 30 euro in cost.
So, now, I bought a "seal" type of pouch for my upcoming HTC Desire
http://www.fommy.co.uk/view-full-page.asp?divid=Google&cat=Cases&skuno=82280
I already received it, it is soft leather and look nice. It should cover the whole device with slide open on top.
And I will buy screen protector later from martinshields.com (bit expensive, but it never let me down on my HTC Kaiser, Touch Dual, and Nintendo DSi). Strong, clear, thin and NO BUBBLES!
leoni1980 said:
Ive only had mine since the Saturday before last and already I have a tiny scuff on the lens and a hairline scratch on the screen. I've not dropped, manhandled or in any way mistreated the handset and I keep it in my jeans pocket with no other items....I can't for the life of me work out how this has happened. Luckily It's going back to T-Mobile as I'm not happy with the headphone loudness...unfortunately it will spoil my enjoyment of the device a little as I'm going to be constantly worrying about scratches .appearing from nowhere.
Just thought I'd let you guys know that it might be wise to get a case and screen protector for your Desire and not assume that careful handling will prevent it getting irritating scratches or marks.
Click to expand...
Click to collapse
leoni1980 said:
Ive only had mine since the Saturday before last and already I have a tiny scuff on the lens and a hairline scratch on the screen. I've not dropped, manhandled or in any way mistreated the handset and I keep it in my jeans pocket with no other items....I can't for the life of me work out how this has happened. Luckily It's going back to T-Mobile as I'm not happy with the headphone loudness...unfortunately it will spoil my enjoyment of the device a little as I'm going to be constantly worrying about scratches .appearing from nowhere.
Just thought I'd let you guys know that it might be wise to get a case and screen protector for your Desire and not assume that careful handling will prevent it getting irritating scratches or marks.
Click to expand...
Click to collapse
Similar situation with me - a few tiny scratches on the screen. Have to look hard to see them, but they're there. Waiting on screen protectors.
Just in case your getting confused... The screen has a cross hatch set of lines in it... Its part of the multitouch hardware i think. you can only see it in some angles of light. Same with the gridded dots.
Though i did buy a cheap felt pouch to keep it safe untill the PDAir cases come out.
I had a spare screen protector from my Milestone i just cut it to size and used that, far better than not having one at all, even though my old phone the Milestone had gorilla glass which they say you can't scratch i still never trusted it.
put it in a pouch.
Just cos there's no keys, pens etc. in your pocket, does not mean there's no fluff, grit or something else in there that will scratch the screen when it's pressed against your leg. all it takes is a tiny particle of grit or sand to get between the lining of your pocket and the screen and it'll scratch it to buggery!
I put an old Hero screen protector on mine, its covered the main screen portion but not the bezel area, waiting on my official screen protector though!
lets hope zagg release their invisible shield soon. those things are awesome!
I am going to try buy these official screen protectors
http://www.clove.co.uk/viewProduct.aspx?product=20776861-6444-496C-B236-423388B27C27
I thought it had the same glass screen as the HD2?
They have uploaded video of someone using keys and knives on an HD2 screen to try and scratch it and have failed...
@leoni1980
You had hd2 if I remember correctly?
I consider buying desire, could you compare overall build quality of this two devices? Also, is call quality in desire better than hd 2?
One more question:
In a phone call, does proximity sensor works like one on hd2 or iphone? Or do you must turn the screen on/off manualy?
Thanks.
hrcro said:
@leoni1980
You had hd2 if I remember correctly?
I consider buying desire, could you compare overall build quality of this two devices? Also, is call quality in desire better than hd 2?
One more question:
In a phone call, does proximity sensor works like one on hd2 or iphone? Or do you must turn the screen on/off manualy?
Thanks.
Click to expand...
Click to collapse
The screen turns off when you lift the phone to your face in a call, and turns back on when you bring it down.
The build quality is as good I think, although this opinion is somewhat tainted by the fact that under the same circumstances my HD2 never developed a single scratch or scuff. I have a few tiny nicks on my camera lens already which is incredibly annoying since it is literally just 11 days of usage....one would expect a phone kept purely in a trouser pocket on its own to endure longer than a week and a half before developing marks.....
I'm really quite put off by this. When I get my replacement it'll be going straight in a gel case, though lord knows what I will use to protect the lens (which is clearly very susceptible to damage).
This is why I always say: use a pouch and use a screen protector! And e.g. when placing the phone on a hard surface, use the pouch as protection (read: put the phone on top of the pouch or keep the phone inside the pouch).
Mobiles are becoming disposable objects more and more. People use them for two years and then get rid of them (in the garbage bin). So not all people care about scratches etc. They will probably think the pouch and screen protector is nonsense.
Btw, getting a scratch doesn't nescecarily say something about the quality of the phone. In my experience getting a scratch on the phone is usually just bad luck. E.g. I had my Omnia for half a year, no scratches whatsoever. And my Hero was scratched the first week (even when I am so carefull with my stuff). Build quality of the Hero is much better than the Omnia imho (Omnia is all plastic, and chrome paint etc usually damages quickly). It only takes one silly moment to get a scratch unfortunately.
I always sell my phones after some time, every scratch is less value!
Guys Guys...It's a phone, scratch the baby up a bit let her live a little, all you are doing is keeping it tidy for the next owner, my phones are f**ked by the time the next all singing handset comes out so it gives me an excuse to buy the next one.
You might get 50 quid less by sending it off to envirofone or whatever but who cares it's only a phone and does not need leather fluffy cases
ronnyuk, you took the words out of my mouth. Spending time opening cases or sliding in and out of a pouch isnt worth it. Get past the first few scratches and then you can enjoy you phone without the worry. No scratches on mine yet though. Somehow I don't think the desire is going to stand up to what my touch pro went through. That was one seriously tough phone. I have dents in my wall from that baby.
RaptorRVL,
Did you specifically buy a pouch for your HTC Desire?
Or is it a used one from your other device?
If possible, let me know which one and where did you buy the pouch.
As I noted above, I got simple and nice soft-leather pouch from Fommy.co.uk, but if your pouch is nicer I will change
RaptorRVL said:
This is why I always say: use a pouch and use a screen protector! And e.g. when placing the phone on a hard surface, use the pouch as protection (read: put the phone on top of the pouch or keep the phone inside the pouch).
Mobiles are becoming disposable objects more and more. People use them for two years and then get rid of them (in the garbage bin). So not all people care about scratches etc. They will probably think the pouch and screen protector is nonsense.
Btw, getting a scratch doesn't nescecarily say something about the quality of the phone. In my experience getting a scratch on the phone is usually just bad luck. E.g. I had my Omnia for half a year, no scratches whatsoever. And my Hero was scratched the first week (even when I am so carefull with my stuff). Build quality of the Hero is much better than the Omnia imho (Omnia is all plastic, and chrome paint etc usually damages quickly). It only takes one silly moment to get a scratch unfortunately.
I always sell my phones after some time, every scratch is less value!
Click to expand...
Click to collapse
The Desire screen is certainly alot harder than the Touch HD due, I assume, to the different technologies. Thus I am hoping to get away without a protective screen - which I could never seem to get on the HD perfectly.
I was just wondering though whether, if the worst came to the worst, and my Desire does get scratched can you use a Displex ( http://www.displex.com ) type scratch remover? Worked very well on my early non-touch screen phones but clearly would not on the soft finish of the HD.
Anyone know whether OK on the capacactive Desire screen - still have half a tube left?
gogol said:
RaptorRVL,
Did you specifically buy a pouch for your HTC Desire?
Or is it a used one from your other device?
If possible, let me know which one and where did you buy the pouch.
As I noted above, I got simple and nice soft-leather pouch from Fommy.co.uk, but if your pouch is nicer I will change
Click to expand...
Click to collapse
I got this one :
http://cgi.ebay.nl/ws/eBayISAPI.dll?ViewItem&item=160415564575&ssPageName=STRK:MEWNX:IT
It's super cheap, 4 euros. It's for the nexus but fits the Desire very nicely (same size). Perhaps it could have been a few mm longer, that would have been perfect (little bit more protection at the top). But I guess it will all stretch a bit since its neoprene.
Can take a picture tomorrow with the Desire in if you want.
RaptorRVL said:
I got this one :
http://cgi.ebay.nl/ws/eBayISAPI.dll?ViewItem&item=160415564575&ssPageName=STRK:MEWNX:IT
It's super cheap, 4 euros. It's for the nexus but fits the Desire very nicely (same size). Perhaps it could have been a few mm longer, that would have been perfect (little bit more protection at the top). But I guess it will all stretch a bit since its neoprene.
Can take a picture tomorrow with the Desire in if you want.
Click to expand...
Click to collapse
I'd like to see a pic of it if possible, as I've ordered it too but shipping takes quite a while.
Thanks
Recently i received my Xperia Z1C White. After some careful checking (that happens when you are a techy) i noticed that the frame bends slightly inwards at the back side. I made a small example of what i mean on a photo. The problem is. If you can press those parts of the frame inwards, what happens with the waterproof seal between that part of the frame and the plastic bezel on top of this? Is this the case with every Xperia Z1C or is this a rare problem?
I suspect this also is the reason why you can hear a sound while pressing the screen slightly.
Rinneh said:
Recently i received my Xperia Z1C White. After some careful checking (that happens when you are a techy) i noticed that the frame bends slightly inwards at the back side. I made a small example of what i mean on a photo. The problem is. If you can press those parts of the frame inwards, what happens with the waterproof seal between that part of the frame and the plastic bezel on top of this? Is this the case with every Xperia Z1C or is this a rare problem?
I suspect this also is the reason why you can hear a sound while pressing the screen slightly.
Click to expand...
Click to collapse
Same on my phone, but only the charging port side, and my phone squeaks too.
Me too - i can also press the frame inward. Oh my god, i´m a bit confused now...lets hope everything is ok and water is no problem for that...
*EDIT* But i have to say that this also is an issue to find on my Z1 !
Had a bit of convex shape on the back, barely noticeable. Hairdryer and pressing did the trick.
And no, don't be too harsh to the phone.
Glue seems to be unequally applicated.
Made in China after all.
I don't know why, but it doesn't seems any problem with my white phone.
I wonder hwo wide spread or problematic this is. On a normal phone this wouldnt be a problem at all. But on a waterproof phone every error can be a problem.
Mine seems to have the same microscopic gap on the back around the docking port.
I dunked it in a bowl of water and let it sit for 5 minutes. Took it out, dried it off - no problems.
The back of mine flexes when pressed hard in the center, but there are no gaps at the edges (even when pressed)
Is this something they'd accept a warranty replacement for? Where do you go about requesting such?
slvrarrow said:
Is this something they'd accept a warranty replacement for? Where do you go about requesting such?
Click to expand...
Click to collapse
I think no warranty on this, they will probably consider it normal.
The problem with high precision designed devices like this and iphones is, that if something is a bit off you notice it easier.
I do regret it a bit that i didnt exchange it within the 7 days that it is possible to exchange a product after buying it in holland. But if it is widespread, then the case of a phone without the flexing frame/misaligned frame would be very small.
For anyone worried about the waterproof nature of their device, the only thing I can say is - test it. If the product works as intended you're golden. If not, you're covered by warranty.
I'm avid photographer and diver and with all new waterproof equipment, the first thing I do is test their waterproofing by either dunking them in the tub or the sink full of water.
You've bought a device with a capability which you should be able to trust. No need to find out 1 year later when you drop it in the toilet that your device is faulty.
Hejnfelt said:
Mine seems to have the same microscopic gap on the back around the docking port.
Click to expand...
Click to collapse
Same here, only a small gap around docking port that can be ever so slightly pressed in under higher-than-normal pressure, never noticed it in every day handling.
Mine keeps pulling hairs out of my beard!
Sent from my Nexus 7 using Tapatalk
I believe there's a sensor-like surface when you open up one of the flaps (the micro-USB one I think). It's a small white square and it turns red when in contact with water.
This is how the service centres know that you are complying to proper usage. So do be careful not to get the internals wet
That would make sense
Sent from my D5503 using Tapatalk
I have exchanged mine, still a little flex around the charging port but the back is definitely more flush. No small gap and less cracking noise when pressing the back as well. Very content with the built quality of this phone now.
The display edges come off in a well defined 3 mm frame. The separation is under the glass!
Started in the bottom edge, now getting around. Best to be seen on the attached picture.
Anyone else seen that flaw?
fisch21 said:
The display edges come off in a well defined 3 mm frame. The separation is under the glass!
Started in the bottom edge, now getting around. Best to be seen on the attached picture.
Anyone else seen that flaw?
Click to expand...
Click to collapse
Yup a good few of us have it. I got a silicone case to hide it.
There are quite a few online shops selling them. Go for a black one as all the others are transparent and don't cover the fault so well.
Is there any hint how to solve it? Only screen replacement?
THX,
Sim
I have the same, started from the top.
Has there been any progress on this?
Mine started showing the same symptoms about a month ago. At first, it was just on the sides, just a bit, now I can see it on about 75% of each side and 100% of the top border, and has also started to show on the bottom side. I don't care much because one of the first things I did when I bought the phone was sticking a tempered glass protector, so I guess the protector would eventually prevent the screen from completely separating from the body. Anyway, I've just purchased a brand new Asus Zenfone 2 and the P8000 will rest inside a drawer. I might eventually give it to my girlfriend if her already 3 year old Samsung phone stops working in the future, so that's when I'll see whether it gets worse
Mine has started to show this in the top right corner of the screen - Moto G4 might get purchased soon. At least I can buy it in the UK and get a warranty.
My screens just cracked from the groove in case by earphone jack, must be a pressure point phone was in my pocket.
Not being too technical if I want to fix this can I just buy one of those cheap tempered glass screen £1-2 ( I think there just for protection though) or do I need full screen set seem around £40.
I'm with IM7 think getting Moto G4 plus, but shame bin the P8000 just for cracked glass screen.
lu
blueflash said:
My screens just cracked from the groove in case by earphone jack, must be a pressure point phone was in my pocket.
Not being too technical if I want to fix this can I just buy one of those cheap tempered glass screen £1-2 ( I think there just for protection though) or do I need full screen set seem around £40.
I'm with IM7 think getting Moto G4 plus, but shame bin the P8000 just for cracked glass screen.
lu
Click to expand...
Click to collapse
Slowly but surely the delamination is spreading. Headphone socket is also now broken and unusable. Oh well - it was fun while it lasted. At least the huge battery works!
Last 2 weeks has been a pain without headphone socket - 1700 miles and not able to play Spotify downloads in my car, or listen to music relaxing by the pool. Add to that a rapid spreading of screen delamination that looks like it's spreading inwards further than before.
Dual SIM Moto G4 ordered for delivery tomorrow....
Can we do something about the screen delamination? My phone is still fully functional but it looks gross...
Gesendet von meinem Elephone P8000 mit Tapatalk
I recently bought the LG G7+ in India. The entire package is awesome for the price but after using it for some days, i noticed theres a gap between the back glass slab and the metal frame holding the glass. Its significant enough that my fingers feel the edges and even my beard when rolled through it gets struck. I even inserted a paper to see it and it did infact go in just a bit. And not only me, a few others buyers on flipkart(indian e-commerce site) confirmed it. So are our devices flawed or the production itself is like that? Please help me so that i can order a replacement.
allajagat said:
I recently bought the LG G7+ in India. The entire package is awesome for the price but after using it for some days, i noticed theres a gap between the back glass slab and the metal frame holding the glass. Its significant enough that my fingers feel the edges and even my beard when rolled through it gets struck. I even inserted a paper to see it and it did infact go in just a bit. And not only me, a few others buyers on flipkart(indian e-commerce site) confirmed it. So are our devices flawed or the production itself is like that? Please help me so that i can order a replacement.
Click to expand...
Click to collapse
My G7 EU got that to. Notice that to in the hand but did not bother me. The device is built great personal. I believe because aluminium stretches a bit tru hot and cold wheater conditions, so it could could breath to prevent cracking of the glass and that would make it also protect better with drop impact to. Thats my theory attleast to except the small gap. My LG G6 have that to so i would not worry abouth it.
Sent from my LM-G710 using XDA Labs
Don1003 said:
My G7 EU got that to. Notice that to in the hand but did not bother me. The device is built great personal. I believe because aluminium stretches a bit tru hot and cold wheater conditions, so it could could breath to prevent cracking of the glass and that would make it also protect better with drop impact to. Thats my theory attleast to except the small gap. My LG G6 have that to so i would not worry abouth it.
Sent from my LM-G710 using XDA Labs
Click to expand...
Click to collapse
Oh, i see. I was afraid that it might lose its waterproofing capability cuz of that gap. Even when i use flashlight, a bit of light comes from the top portion between the glass and frame. You can try it at night by switching the flash ON and covering it with finger. You'll see a light path. On one side, the camera blocks it.
allajagat said:
Oh, i see. I was afraid that it might lose its waterproofing capability cuz of that gap. Even when i use flashlight, a bit of light comes from the top portion between the glass and frame. You can try it at night by switching the flash ON and covering it with finger. You'll see a light path. On one side, the camera blocks it.
Click to expand...
Click to collapse
I notice that light shine tru the corner angle. Who would know?I allways got a case on. I've seen waterproof test did great with the g7 so im not worry abouth that. It's glass with a sticker inside, it will not stick to the edges of the glass. I'll see later if the g6 have the same with flashlight.
Sent from my LM-G710 using XDA Labs
Picture of the G6. The G6 glass is inside the frame and the g7 got it more on top of the frame so its more vissible..
Sent from my LM-G710 using XDA Labs
Anybody else has a visible gap between the glass and metal casing at the top edges of the phone? It is big enough to collect dust and is present on the front and the back of the phone. Galaxy S20.
Vidicgapi said:
Anybody else has a visible gap between the glass and metal casing at the top edges of the phone? It is big enough to collect dust and is present on the front and the back of the phone. Galaxy S20.
Click to expand...
Click to collapse
that gap is for the earpiece speaker.
mangdionisio said:
that gap is for the earpiece speaker.
Click to expand...
Click to collapse
I said at the edges of the top not the center. Also in the front and back.
Vidicgapi said:
I said at the edges of the top not the center. Also in the front and back.
Click to expand...
Click to collapse
Do you have a photo? The only gap I have is the middle top part of the phone for earpiece. The rest is same with the rest of the phone, down the sides and to the bottom of the phone.
Mine is a s20+ though
Sent from my SM-G985F using Tapatalk
I hope it is visible enough
Looks like you haven't cleaned your phone since the day you bought it with all that dust on it. Get a microfiber cloth and Zeiss eye glass cleaner which is safe for all eye glass coatings so it also safe for your phone. Then put it in a good case. I use the 3 piece OtterBox Defender Pro which also comes with a holster. No case is just begging for disaster to happen the first time you lose your grip and drop that thing on the floor. If it's in a case there won't be any dust getting in the cracks because it won't be exposed.
Didn't buy a pretty phone to put it in a fat ass case.
Vidicgapi said:
Didn't buy a pretty phone to put it in a fat ass case.
Click to expand...
Click to collapse
Hope you got Premium are or some other insurance. Good Luck!
Got the same gap on my S20 Ultra LTE Black version which I purchased yesterday :-
My S10+ also had same gap on exactly same location, Link of the topic : https://forum.xda-developers.com/s10-plus/help/gap-left-corner-s10-t3935197
So samsung also have bad quality control now.
This is the reply I received from Samsung :-
Of course he gonna say that's fine XD I worked for samsung customer care and we had briefings where they told us always to push the narrative that's it's fine so we get the least amount of RMA's.
I cannot fit a fingernail between mine, definitely not part of the design
There is a thick gasket inside there which will raise the glass.
Sent from my MI MAX 3 using Tapatalk
So is it still safe from water and dust or ? I have noticed dust going in that gap but they are just stuck there. Been trying with the service center since few days for getting a DOA but there is a very low chance to get it. Even my S10+ which I bought last year had exactly same gap at exactly same location.. maybe something wrong with the manufacturing. Idk how they could manufacture two different phones purchased/manufactured in a gap of 1 year.
Pr0Ankit said:
This is the reply I received from Samsung :-
Click to expand...
Click to collapse
That's a generic answer that makes absolutely no sense. If that were the case than all the phones would have a gap.
If you can I would return it and exchange for a new phone.
I have no possiblity to return it to store and get a replacement. None of the offline authorized resellers for any smartphone brand in my country have a replacement policy. I went to the service center but they just sent the snapshots of the gap to their HQ for a RMA and told me that they will call me back within 48 hours with the response of their seniors, however I received no response from the service center yet, its been more than 72 hours. I had already sent an email to Samsung India CEO's Desk and they are following up my case with the service center but I think that it's all just their drama.. they are very reluctant to not issue a RMA for such an expensive phone. I wish I hadnt switched from Apple to Samsung knowingly that there will be 90% chance that all my Samsung phones purchased after 2018 had gaps.
Mine doesnt seem to have that gap or at least it is not as visible, i have black color - if your screen uniformity is acceptable i wouldnt risk replacing phone as you may get one with poor uniformity and that is then a problem
I looked at mine, also grey, it is not like yours.. the gaps is al the same, corners the side, bottom and top.
So I don't think yours is part of the design.
Maybe it wasn't enough to fail at there inspection but I wouldn't be happy with that.
Yeah it seems like that, + the black colour makes the gap look more wider. I have submitted my device to service center yesterday along with the box, bill and accessories. They said that they will be processing the DOA and issue me the certificate today to get a replacement from store. If possible I will try to get a Gray variant this time.