Develop Bugs

[Q] Galaxy Nexus shows "No Command" after Recovery

I have a Galaxy Nexus, GSM version. It was working fine about ~3 weeks ago. I turned it off and removed the SIM card as I upgraded to a new phone.
Now I've turned it on and it just hangs on boot showing the animated X.
I tried recovery mode and get a "No Command" error.
I've never done anything to this phone before, in other words it's just running standard Android. Any advice? I've looked through some past posts but it seems like a lot of people have rooted the phone with custom OS, etc. I've never done any of that. So trying to figure out what the issue is with this phone. Any advice would be appreciated.
Thanks,
GR

<BUMP> sorry for pinging on this again but haven't seen any replies and I'm stuck... not able to get the phone to start. Any help would be much appreciated. Not sure if anyone else has had this problem? Thanks so much. GR
GR5000 said:
I have a Galaxy Nexus, GSM version. It was working fine about ~3 weeks ago. I turned it off and removed the SIM card as I upgraded to a new phone.
Now I've turned it on and it just hangs on boot showing the animated X.
I tried recovery mode and get a "No Command" error.
I've never done anything to this phone before, in other words it's just running standard Android. Any advice? I've looked through some past posts but it seems like a lot of people have rooted the phone with custom OS, etc. I've never done any of that. So trying to figure out what the issue is with this phone. Any advice would be appreciated.
Thanks,
GR
Click to expand...
Click to collapse

GR5000 said:
<BUMP> sorry for pinging on this again but haven't seen any replies and I'm stuck... not able to get the phone to start. Any help would be much appreciated. Not sure if anyone else has had this problem? Thanks so much. GR
Click to expand...
Click to collapse
when you see this "no command", press power + volume up to see the recovery menu

Thank you so much for the info. I'm trying this when I see the no command screen but nothing happens. The phone is just completely locked / frozen. I have to remove the battery. Any additional help would be much appreciated!
Thanks,
GR
samersh72 said:
when you see this "no command", press power + volume up to see the recovery menu
Click to expand...
Click to collapse

Maybe you don't even have a custom recovery installed yet? Not necessary, but since custom recovery are far more convenient than the stock one, you might wanna give it a try.
Sent from Google Nexus 4 @ CM11

The phone is completely stock. I've never done anything to it so not sure why I'm having this issue to begin with. But what custom recovery would you recommend I try? Is there a link that you can send me? And how would I install it given that I cannot even get the phone to boot?
Thank you
AndyYan said:
Maybe you don't even have a custom recovery installed yet? Not necessary, but since custom recovery are far more convenient than the stock one, you might wanna give it a try.
Sent from Google Nexus 4 @ CM11
Click to expand...
Click to collapse

GR5000 said:
And how would I install it given that I cannot even get the phone to boot?
Click to expand...
Click to collapse
Hold both VOLUME+ and VOLUME- keys, and while holding, long press POWER key. Do you see a green Android robot with its lids open? If yes, you're in fastboot mode, from which you can flash recovery, stock ROM, etc. (but if no...)
I'm on the phone now and can't provide links... Just first tell us whether you could boot into fastboot, will catch up later depending on your answer.
Sent from Google Nexus 4 @ CM11

When the phone is off, if I turn it on it just hangs at the animated X.
When the phone is off, if I press volume up/down + power then yes I see the screen that you're talking about. So I can boot into fastboot. When I choose Recovery Mode it restarts and that's when I get the No Command error.
Thank you so much for your help.
GR
AndyYan said:
Hold both VOLUME+ and VOLUME- keys, and while holding, long press POWER key. Do you see a green Android robot with its lids open? If yes, you're in fastboot mode, from which you can flash recovery, stock ROM, etc. (but if no...)
I'm on the phone now and can't provide links... Just first tell us whether you could boot into fastboot, will catch up later depending on your answer.
Sent from Google Nexus 4 @ CM11
Click to expand...
Click to collapse

GR5000 said:
When the phone is off, if I turn it on it just hangs at the animated X.
When the phone is off, if I press volume up/down + power then yes I see the screen that you're talking about. So I can boot into fastboot. When I choose Recovery Mode it restarts and that's when I get the No Command error.
Thank you so much for your help.
GR
Click to expand...
Click to collapse
Install the correct ADB and fastboot drivers and files on your PC (I can't help you with this).
When your GNex is in fastboot, connect it to your PC, wait for it to get recognized.
Download CWM recovery here: http://www.clockworkmod.com/rommanager - you'll have to choose your device variant (GSM/Verizon/Sprint), and choose if you want touch or not. Downloaded file should be an *.img file.
Open a command prompt window on your PC, enter "fastboot flash recovery *PATH-TO-YOUR-RECOVERY*.img" (no quotes). After flashing completes, just boot into recovery and do what you should do.
Sent from Google Nexus 4 @ CM11

Just want to thank everyone for all of the help. I really appreciate it. Andy, I did try several of the steps that you mentioned but for some reason the PC just wouldn't recognize the phone in fastboot mode. I tried both the Google and Samsung drivers.
In my searching I found this post though:
http://forum.xda-developers.com/nexus-4/help/nexus-4-stock-recovery-command-issue-t2113478/page2
And realized that I should check samer's advice again. Turns out that I just wasn't pressing those two buttons in the correct sequence. I was doing it simultaneously and I guess you have to do it serially. At any rate was able to restore factory and now the phone is booting. Wow. What a pain. Still not sure what caused the phone to blow up in the first place.
At any rate really appreciate everyone's help.
Warm regards,
GR
AndyYan said:
Install the correct ADB and fastboot drivers and files on your PC (I can't help you with this).
When your GNex is in fastboot, connect it to your PC, wait for it to get recognized.
Download CWM recovery here: http://www.clockworkmod.com/rommanager - you'll have to choose your device variant (GSM/Verizon/Sprint), and choose if you want touch or not. Downloaded file should be an *.img file.
Open a command prompt window on your PC, enter "fastboot flash recovery *PATH-TO-YOUR-RECOVERY*.img" (no quotes). After flashing completes, just boot into recovery and do what you should do.
Sent from Google Nexus 4 @ CM11
Click to expand...
Click to collapse

Bricked HTC One M8 & Want to unroot to make it stock

So I bricked my phone. It just stays on the white htc page and doesn't move. It's the tmobile htc one m8. I just purchased it from someone today and he had the sinless rom on it. How do I unblock this phone and how do I restore it to stock sense 6 for tmobile. Please help ASAP! I have no phone to use!

rmustafa11 said:
So I bricked my phone. It just stays on the white htc page and doesn't move. It's the tmobile htc one m8. I just purchased it from someone today and he had the sinless rom on it. How do I unblock this phone and how do I restore it to stock sense 6 for tmobile. Please help ASAP! I have no phone to use!
Click to expand...
Click to collapse
Unplug phone. Power on. Hold vol up and power for exactly 10 sec. Let go of both. Hold vol down and power to enter bootloader. Usually about 3 seconds. Then look for guide on stock backups.
Sent from my HTC One_M8 using XDA Premium 4 mobile app

an0ther said:
Unplug phone. Power on. Hold vol up and power for exactly 10 sec. Let go of both. Hold vol down and power to enter bootloader. Usually about 3 seconds. Then look for guide on stock backups.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I can't get out of the htc screen. Nothing is working.

rmustafa11 said:
I can't get out of the htc screen. Nothing is working.
Click to expand...
Click to collapse
I lied. I didn't brick my phone but it's just stuck on the white htc screen. What do I do and how do I get my phone to work again.

rmustafa11 said:
I lied. I didn't brick my phone but it's just stuck on the white htc screen. What do I do and how do I get my phone to work again.
Click to expand...
Click to collapse
Like he said, Press and hold Volume UP + Power Button for exactly 10 seconds and then press and hold Volume DOWN + Power button to enter into bootloader. From there you can either reflash a ROM or go back to stock.
If it's frozen there then you can only press and hold Volume UP + Power button (But not the whole time, just for 10 seconds) it "simulates" a battery pull on the device and will reboot. Make sure device is not connected to PC though.

rmustafa11 said:
I lied. I didn't brick my phone but it's just stuck on the white htc screen. What do I do and how do I get my phone to work again.
Click to expand...
Click to collapse
hold the power button down and the volume up button at the same time for like 10 seconds or until the phone starts to reboot. as soon as the screen goes black switch to holding the volume down button.
you should get into recovery like that. if so you can fix yer phone. try it and report back.

BerndM14 said:
Like he said, Press and hold Volume UP + Power Button for exactly 10 seconds and then press and hold Volume DOWN + Power button to enter into bootloader. From there you can either reflash a ROM or go back to stock.
If it's frozen there then you can only press and hold Volume UP + Power button (But not the whole time, just for 10 seconds) it "simulates" a battery pull on the device and will reboot. Make sure device is not connected to PC though.
Click to expand...
Click to collapse
How do I go back to stock? I wiped my whole phone so there is no rom on it I am assuming because it just stays at the white htc screen if I reboot it.

rmustafa11 said:
How do I go back to stock? I wiped my whole phone so there is no rom on it I am assuming because it just stays at the white htc screen if I reboot it.
Click to expand...
Click to collapse
Well, which T-Mobile variant do you have? Do you know what the original software version on your device was? It'll make things easier...
Out of curiousity though, how did you wipe your entire phone if you're stuck at the boot screen?

BerndM14 said:
Well, which T-Mobile variant do you have? Do you know what the original software version on your device was? It'll make things easier...
Out of curiousity though, how did you wipe your entire phone if you're stuck at the boot screen?
Click to expand...
Click to collapse
I am a noob lol.... I just know it's from tmobile and not google play edition. I believe I have 4.4.2? I wiped everything before I was stuck at the boot loader screen. I just want to be able to use my phone again with it being how it came right out the box. I need like step by step instructions lol

rmustafa11 said:
I am a noob lol.... I just know it's from tmobile and not google play edition. I believe I have 4.4.2? I wiped everything before I was stuck at the boot loader screen. I just want to be able to use my phone again with it being how it came right out the box. I need like step by step instructions lol
Click to expand...
Click to collapse
Ok, where are you from then? Did you buy it from T-Mobile somewhere in the USA, T-Mobile Germany... T-Mobile Poland? T-Mobile Planet Jupiter?
Each of them have a different version number for the carrier/region x.xx.531.x , x.xx.111.x x.xx.118.x etc
If we can know that much we can look into finding the right stock version you require.
That aside, did you manage to get the device back into bootloader yet?

BerndM14 said:
Ok, where are you from then? Did you buy it from T-Mobile somewhere in the USA, T-Mobile Germany... T-Mobile Poland? T-Mobile Planet Jupiter?
Each of them have a different version number for the carrier/region x.xx.531.x , x.xx.111.x x.xx.118.x etc
If we can know that much we can look into finding the right stock version you require.
That aside, did you manage to get the device back into bootloader yet?
Click to expand...
Click to collapse
I am in the USA & I am in the boot loader screen I believe. I see options like fast boot, recovery, factory reset, simlock, check smarted, image cry, show barcode. The CID is 11111111? It's unlocked & it says SHIP S-OFF under unlocked.

rmustafa11 said:
I am in the USA & I am in the boot loader screen I believe. I see options like fast boot, recovery, factory reset, simlock, check smarted, image cry, show barcode. The CID is 11111111? It's unlocked & it says SHIP S-OFF under unlocked.
Click to expand...
Click to collapse
[Recovery] [RUU] [TWRP Nandroids] [Radio IMGs]
From that thread you can get the stock recovery and stock nandroid backup for T-Mobile US.
It's TWRP backups, I'm assuming you're using TWRP?

BerndM14 said:
[Recovery] [RUU] [TWRP Nandroids] [Radio IMGs]
From that thread you can get the stock recovery and stock nandroid backup for T-Mobile US.
It's TWRP backups, I'm assuming you're using TWRP?
Click to expand...
Click to collapse
There are 2 for each section? Which one do I download? Also how would I put them on my phone and where on my phone? Sorry for these stupid questions. I just have no idea what to do.

Like which one do I download from recovery and which one from android backups and how do I use them.

rmustafa11 said:
There are 2 for each section? Which one do I download? Also how would I put them on my phone and where on my phone? Sorry for these stupid questions. I just have no idea what to do.
Click to expand...
Click to collapse
Download the 1.57.531.7 backup and stock recovery.
Sorry, I'll be heading home now, my shift is over...So I can't help yet, I'll be back in like an hour to 1.5hour max. I'll come back to this thread as soon as I get home to give you the rest of instructions etc to help restore device.

rmustafa11 said:
Like which one do I download from recovery and which one from android backups and how do I use them.
Click to expand...
Click to collapse
download the t-mobile stock rom backup linked above and put it on a microSD card. then go into recovery from the bootloader screen and then you can flash that from recovery. wipe everything first which is an option in recovery, then flash the stock rom backup and you should be good to go.
i had the same issue except on AT&T so i just found an AT&T stock rom backup to flash.

pixelsquish said:
download the t-mobile stock rom backup linked above and put it on a microSD card. then go into recovery from the bootloader screen and then you can flash that from recovery. wipe everything first which is an option in recovery, then flash the stock rom backup and you should be good to go.
i had the same issue except on AT&T so i just found an AT&T stock rom backup to flash.
Click to expand...
Click to collapse
Wait you both said 2 different things..... Does your option basically put the phone how it was when it came out the box and makes it unrooted?

rmustafa11 said:
Wait you both said 2 different things..... Does your option basically put the phone how it was when it came out the box and makes it unrooted?
Click to expand...
Click to collapse
i kept root. you get the option when you flash your phone with the stock rom. the recovery will ask you if you want to root.
that was my experience.
phone's been working great ever since i thought i bricked it.

pixelsquish said:
i kept root. you get the option when you flash your phone with the stock rom. the recovery will ask you if you want to root.
that was my experience.
phone's been working great ever since i thought i bricked it.
Click to expand...
Click to collapse
Okay can you take me through the steps because I cannot find it. I opened recovery from boot loader and the options I see now are install, wipe, backup, restore, mount, settings, advanced, and reebot but I do not see the file anywhere

rmustafa11 said:
Okay can you take me through the steps because I cannot find it. I opened recovery from boot loader and the options I see now are install, wipe, backup, restore, mount, settings, advanced, and reebot but I do not see the file anywhere
Click to expand...
Click to collapse
yes that is correct. goto wipe. first wipe everything. then reboot into recovery. then select Restore. you should be able to click on where it says storage and then choose micro SD.
at that point you should see the stock T-Mobile ROM zip file tyou put on your microSD card. pick that, and you are good to go.

[Q] One M8 Stuck on Logo...Period

I am in need of some serious help. My AT&T M8 won't boot past the HTC logo screen and won't allow me to go into recovery or the hboot screen. I believe I may have wiped the OS on it; this is the only thing I can think of that makes sense. Furthermore, when I try to power down the device by long pressing the power button, it doesn't respond at all. It just stays on the logo screen. It was so bad that I just left it plugged in overnight and I don't have a clue as to how long it took to power off because I fell asleep before it did. If there's a video tutorial out there that someone has or simply a link that can show me how to install something via backdoor on this device, that would be great!

alpinesun said:
I believe I may have wiped the OS on it; this is the only thing I can think of that makes sense. !
Click to expand...
Click to collapse
Recount as best you can, all the steps that got the phone to this point.
What were you trying to do when this happened?
Also, need much more info in order to help:
1) bootloader unlocked?
2) custom or stock recovery
3) custom ROM?
4) what hboot number?
5) s-on or s-off
6) did you make a nandroid with custom recovery?
alpinesun said:
Furthermore, when I try to power down the device by long pressing the power button, it doesn't respond at all. It just stays on the logo screen.
Click to expand...
Click to collapse
Hold power and vol up for several seconds to force a reboot. The moment the screen goes dark to reboot, let go of those buttons, and just hold vol down. Don't let go until the hboot screen appears.

Thanks already. I didn't realize I had to hold down the volume down button after it goes dark. It got me into twrp. I believe I should be good from here after I download a new rom to sideload. But to give you a run down, I was prepping the phone to sell it by wiping the data and installing the rom the guy said he wanted on it. When I was going thru the normal procedure to install the rom (wipe, flash, etc) that's when the phone started sticking on the logo screen. My assumption was that I downloaded a bad rom, so since then I've been trying to get back into twrp so I can load a new rom and finally was able to after you told me this. I'll report back if a new rom actually didn't help the situation. I only thought I wiped the OS because something similar happened with my Note when I was tinkering and that was the result.

alpinesun said:
I'll report back if a new rom actually didn't help the situation.
Click to expand...
Click to collapse
If you need any further help, please answer all the questions I previously asked.
Good luck.

redpoint73 said:
Recount as best you can, all the steps that got the phone to this point.
What were you trying to do when this happened?
Also, need much more info in order to help:
1) bootloader unlocked?
2) custom or stock recovery
3) custom ROM?
4) what hboot number?
5) s-on or s-off
6) did you make a nandroid with custom recovery?
Hold power and vol up for several seconds to force a reboot. The moment the screen goes dark to reboot, let go of those buttons, and just hold vol down. Don't let go until the hboot screen appears.
Click to expand...
Click to collapse
So, it seems I'm still having the problem, even while trying to install cyanogen. Here are the answers to those questions...
1) bootloader unlocked?... YES
2) custom or stock recovery... TWRP
3) custom ROM?... It was a custom AOSP Rom
4) what hboot number?... 3.16.0.0000
5) s-on or s-off... S-OFF
6) did you make a nandroid with custom recovery?... It was erased
Any help you can give from this point would be awesome. Thanks again!

alpinesun said:
So, it seems I'm still having the problem, even while trying to install cyanogen.
Click to expand...
Click to collapse
Failure to flash ROMs can often be solved with fastboot erase cache, then install TWRP by fastboot again. Update TWRP version, if you are using an outdated one.
Also, if you try to flash any ROMs based on Sense software beyond version 1.x (huge majority of them are past 1.x at this point) you will likely experience extremely long boot times (10 minutes or more) and broken WiFi due to outdated firmware. But CM should be okay.
alpinesun said:
6) did you make a nandroid with custom recovery?... It was erased
Click to expand...
Click to collapse
It was erased, or you wiped it?

Okay. Do you suggest trying an older sense rom to see if it works? The last time touched the phone was when I picked up my Note 4, so I will look for something that predates that.
As for the nandroid being erased, I can only assume it was my actions that caused it to be deleted, but I don't recall intentionally doing it.

alpinesun said:
Okay. Do you suggest trying an older sense rom to see if it works?
Click to expand...
Click to collapse
Sure, it couldn't hurt. With your current firmware, you will need a ROM based on 1.x software. There aren't a heck of a lot of those left. But there are a few. GoldenEye is one I can personally vouch for, since I was running it for a while back in the day:
http://forum.xda-developers.com/showthread.php?t=2705640
But I would definitely recommend just trying fastboot erase cache and re-install TWRP first. I've lost count how many times suggesting this simple fix has helped other users here on XDA, when ROMs fail to flash.
alpinesun said:
As for the nandroid being erased, I can only assume it was my actions that caused it to be deleted, but I don't recall intentionally doing it.
Click to expand...
Click to collapse
Fair enough. Just FYI, don't do a factory reset in bootloader (in the OS settings or recovery is OK). On modded phones this may cause the internal storage to become corrupted. Nandroids have sometimes been lost this way. This may or may not be what happened to you. Just wanted to throw that out there.
Also, there has been the occasional occurrence of internal storage being corrupted, possibly by TWRP. It may not even have been something you caused.

All stock and locked but no recovery mode?

I have an HTC One M9, all stock, locked, and untampered with but I cannot boot into Recovery. I can boot into Download mode, and the Bootloader but when I try to go from the Bootloader to the Recovery menu it gives me the red triangle exclamation point and then does nothing. I've talked to Verizon no service and they just read from the screen, hold the vol button blah blah blah. Talked to best guy's geek squad and they had no clue what a Bootloader or Recovery mode were, so I'm here where I know the community is all about phones. Anyway I've tried factory resetting from the menu and going looking for Recovery I've tried with SD and SIM removed, I've tried with both removed before after and during a FR. Same result. I'm thinking either someone had installed spyware on the device or this app called Google Device Policy are doing me from accessing it? I'm trying right now to find out of somehow I have a Corp over stock return cause everything I've come across on that device policy app says it's used by Corps and the government for tracking device usage. It doesn't appear in any list I've been able to find for native apps installed on HTC or more specifically the M9. Hopefully here I won't get asked why I want to boot into Recovery, hahaha.

Well it seems this one even stumps the pros. At the minimum I thought someone would have heard of that Google Device Policy app and commented. Well tomorrow I'm contacting my insurance co and seeing if this would qualify as a defect and try to have it replaced. I mean I can't get locked out of my phone cause I'd have no way to reset it in order to get back into it. One last thing, I was able to select to disable that policy app but disabled or not I still have no recovery menu. And of course it's not one that can be uninstalled.
I've also considered that my soon to be ex may have placed a spy app on the device. From what I've read they can prevent the device being FR, I'm assuming to prevent themselves from being uninstalled. Some require root which my device says that it has not been, and she is not savvy enough on her own to accomplish. I can FR from the menu but I'm not sure this doesn't stimulate a FR or something crazy like that... Which again I think would require root... And around we go again. Hey crazy ex's while going thru divorce can make you a little noidded, which maybe I am but it still doesn't trump the fact that I have no recovery and there's this strange app on the phone I can see and maybe something I can't???
Sent from my HTC6535LVW using XDA Free mobile app

Well HTC got me to Recovery. Still not happy that it's not a typical route.
So everything as normal until I get to the red triangle. Once there, hold the power button and tap the up vol button and I have all of my Recovery mode options.
Sent from my HTCOX using XDA Free mobile app

VidJunky said:
Well HTC got me to Recovery. Still not happy that it's not a typical route.
So everything as normal until I get to the red triangle. Once there, hold the power button and tap the up vol button and I have all of my Recovery mode options.
Sent from my HTCOX using XDA Free mobile app
Click to expand...
Click to collapse
Thanks man, you are a lifesaver. I just updated my HTC One M8 to marshmallow and couldnt find the right combination to enter recovery. I tried everything and nothing worked until THIS!

i cannot believe how ridiculously difficult HTC made it do get into stock recovery.
I had SAME problem for hours!! trying to load the stupid stock recovery. i tried Labtofers instructions pressing all 3 buttons after selecting "recovery" in menu. then i tried Android revolution rom said press vol up then power. didn't work. (but they did say try other combinations). then tried vold down and power. it just got back to bootloader and download mode. . then I read this thread, and after hold power THEN CLICK VOL UP! did it. (tks guys). this instruction should be in ALL the recovery OP threads. so stupid HTC os sometimes. (... and I still can't xxxx install OTA update from phone, even though my new replacement phone is completely stock!)
OT (rant- My last M9 was s-off and rooted. i was hoping that i could update this new replacement phone to Marshmallow and stay stock for a while, but now its stuck on 2.9.xxx.xx firmware as the original system update 2.10.xxx.xx fails every time! and its a new phone! htc really need get their act together. This is my second M9, and my first M9 already had so many problems before also. rant over. sorry had to get that out. the how to get to stock recovery was just last straw today. peace)

Hi ,,I have unlocked s off m9 sprint with deleted os while trying to flash new rom ,,now stuck into bootloader ,,no recovery what shud I do now

Life saver

VidJunky said:
Well HTC got me to Recovery. Still not happy that it's not a typical route.
So everything as normal until I get to the red triangle. Once there, hold the power button and tap the up vol button and I have all of my Recovery mode options.
Sent from my HTCOX using XDA Free mobile app
Click to expand...
Click to collapse
I still cant believe that this trick helped me ! This is only post on hundreds of sites and themes about this problem.
Thanks !!!

pashutin said:
I still cant believe that this trick helped me ! This is only post on hundreds of sites and themes about this problem.
Thanks !!!
Click to expand...
Click to collapse
Just a sidenote: It's explained in the FAQ of the ReadMe thread which is pinned at the top of the General and the Q&A section. So this thread is not the only place where the key combination gets mentioned.

HTC One M9 boot and recovery mode is not working

Dear All,
I have a strange problem with my HTC One M9. The phone turns on, but it cannot boot finally, it continuously turns off and turns on again and again... If I enter the bootloader menu with PWR and Volume down, the menu is appear, I can use the buttons up and down, but if I start the recovery mode, the phone shows the HTC logo with black background and it stucks here, so I cannot enter the recovery mode, therefore I cannot conduct factory reset and any of command in it. Is there any solution for that? Does have anyone boot file which can useable with microsd card and install automatically the android to the phone? How can I fix it?
Thank you.

evosonix said:
Dear All,
I have a strange problem with my HTC One M9. The phone turns on, but it cannot boot finally, it continuously turns off and turns on again and again... If I enter the bootloader menu with PWR and Volume down, the menu is appear, I can use the buttons up and down, but if I start the recovery mode, the phone shows the HTC logo with black background and it stucks here, so I cannot enter the recovery mode, therefore I cannot conduct factory reset and any of command in it. Is there any solution for that? Does have anyone boot file which can useable with microsd card and install automatically the android to the phone? How can I fix it?
Thank you.
Click to expand...
Click to collapse
Can you get into download mode? If so, we'll be best able to help you if you can tell us the OS version that is displayed there.
Also, have you read the readme thread at the top of this forum? You might be especially interested in learning about RUU files - what they are and how to use them. If there is a path forward with your phone, it most likely will be in applying a RUU file, if possible.

computerslayer said:
Can you get into download mode? If so, we'll be best able to help you if you can tell us the OS version that is displayed there.
Also, have you read the readme thread at the top of this forum? You might be especially interested in learning about RUU files - what they are and how to use them. If there is a path forward with your phone, it most likely will be in applying a RUU file, if possible.
Click to expand...
Click to collapse
Hello,
I cannot enter download mode, phone says me "Failed to boot to download mode", thus I cannot tell you the OS version. This phone is not rooted or not performed any custom rom.

evosonix said:
Hello,
I cannot enter download mode, phone says me "Failed to boot to download mode", thus I cannot tell you the OS version. This phone is not rooted or not performed any custom rom.
Click to expand...
Click to collapse
HTC Service center is the only way to fix.

evosonix said:
Hello,
I cannot enter download mode, phone says me "Failed to boot to download mode", thus I cannot tell you the OS version. This phone is not rooted or not performed any custom rom.
Click to expand...
Click to collapse
I'm sorry to echo the post above, but without download mode there isn't anything you can do. You'll need HTC to service the device, or a competent 3rd party with the expertise and hardware to tackle motherboard failures (I have no idea who that might be).

computerslayer said:
I'm sorry to echo the post above, but without download mode there isn't anything you can do. You'll need HTC to service the device, or a competent 3rd party with the expertise and hardware to tackle motherboard failures (I have no idea who that might be).
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You can try to flash signed hosd file maybe this could fix it...maybe