[Q] Phone charged, but now won't turn on. Suggestions? - Verizon HTC One (M7)

Okay, so a little background. I was at the gym last night, warming up with jogging on a treadmill. While I was running, I was listening to music through these horrible, horrible headphones. When they are plugged in, sometimes the phone will skip tracks forward or backward for no reason whatsoever, even when I didn't press a button. This was happening last night at the gym, and then all of the sudden, I heard this static crack and my phone turned off. Now my phone won't turn back on. I have tried everything. The phone was charged to about 75%, was running the new unofficial CM12 ROM, and was perfectly fine before the headphones zapped the life out of my phone. I'm almost positive it had nothing to do with the ROM. I have tried almost everything to get it to turn back on, holding the power button for a full minute, the power up and volume down combo for a hard reset, letting the phone sit for a while, even letting it sit on the charger for a while. It won't even take a charge now. It's been a full 12 hours of phone inactivity. Any suggestions?

If it still does not power up, your choices are:
Instant replacement: Verizon store
If you have 6 days with another phone: get online with HTC and get warranteed
I've had better luck dealing with HTC directly. Third party refurbs have a bad reputation
on many posts all over.
Hope it suddenly starts so you can keep trucking...

michaelbsheldon said:
If it still does not power up, your choices are:
Instant replacement: Verizon store
If you have 6 days with another phone: get online with HTC and get warranteed
I've had better luck dealing with HTC directly. Third party refurbs have a bad reputation
on many posts all over.
Hope it suddenly starts so you can keep trucking...
Click to expand...
Click to collapse
So you think it's broken? It just seems weird for it to be broken after it was working perfectly fine. Plus, I am trying to buy a subsidized Nexus 6 through Verizon, but it's not in stores yet, so I don't want to get the phone replaced if I'm going to buy a new one. It's a dilemna

SyrStorm said:
So you think it's broken? It just seems weird for it to be broken after it was working perfectly fine. Plus, I am trying to buy a subsidized Nexus 6 through Verizon, but it's not in stores yet, so I don't want to get the phone replaced if I'm going to buy a new one. It's a dilemna
Click to expand...
Click to collapse
Hope it doesn't come to this: if it's dead, HTC owes you a warranty repair/replace. You don't want to be left
with a doorstop. Worst case: you get it fixed, treat new one like your Princess, then sell it on Swappa or EBay
when you get your hands on the Nexus 6.

SyrStorm said:
So you think it's broken? It just seems weird for it to be broken after it was working perfectly fine. Plus, I am trying to buy a subsidized Nexus 6 through Verizon, but it's not in stores yet, so I don't want to get the phone replaced if I'm going to buy a new one. It's a dilemna
Click to expand...
Click to collapse
I had the power button fail in mine. Drove me nuts too. In the end it wasn't all that terrible to replace and cost about $10. what happens if you sorta play with the power button and wiggle it etc...?
You are still getting the charge light too right?

Success! It finally charges now! It wouldn't charge before. For a whole day it wouldn't turn on with any button combo. For a whole day it wouldn't take any charge. Until now. I plugged it into my laptop and voila! The orange light started flashing, and it finally got to the point where the orange light is stable. It is currently now accepting charge from a power outlet, and I assume it will turn on. I'm not gonna push it yet though. But now it charges, so it will work! Thank god.
A valuable lesson was learned throughout this process (and it applies to daily life): never give up and always be persistent! Even if you have a good connection, and suddenly those connections break, you can still rebuild them again. You can still fix these connections (relationships in life) will a little hard work!

My phone just did this again. This time I'm guessing it is a bug with the unofficial CM12 Android 5.0 ROM on high volume. When my headphones are in and I'm playing music, usually at the highest volume, the phone sort of makes this weird static noise and then turns off. Hopefully this time my phone turns on, and hopefully it doesn't take a day and a half to accept a charge. I fixed it before by pluggin it into my laptop, but now that won't work. I guess it's a waiting game. Idk, I just hope it works

You sure its not your headsets causing the problems? I have ran the same ROM vol high using my klipsch earbuds and no issues. Will test again to see

Dark Jedi said:
You sure its not your headsets causing the problems? I have ran the same ROM vol high using my klipsch earbuds and no issues. Will test again to see
Click to expand...
Click to collapse
I'm not totally sure. I mean it still could be. I hate these damn headphones. It's fairly annoying though tbh. I have no idea when it will be open to accepting a charge. I just kind of have to see if it'll turn on. I guess I can check again with another pair of headphones when groupon finally sends them. I'm just nervous that if it happens again, I'll have to wait again. Let me know what happens with your phone. Also, I'm open to any suggestions on how to turn my phone back on or charge it again. Thanks.

How many songs played before your phone dies?

Dark Jedi said:
How many songs played before your phone dies?
Click to expand...
Click to collapse
It depends. Like the first time it shut off I was listening to one song on full volume. Then after it finally booted up, I was listening to the same song on high volume and it turned off again, but that time it booted back up. This time however, I was listening to a different song and it happened. It's not really a matter of songs played, but rather which song is played. I'm not totally sure though. It's just stupid.

OK I played 4 songs now and did hear a buzzing sound but phone didn't shut off or anything. Remember this ROM is still alpha build status. You could try backing up your phone and flash another ROM and see if you can recreate the issue. That way you know for sure if it was ROM or headphone related

I've heard this buzzing in practically every aosp ROM for the m7. It isn't often but does happen occasionally. It had never caused a reboot or shutdown. My guess is that the headphones are bad. I would stop using those lol.

I guess it was the headphones. Finally got new ones, and everything is fine. I think 5.0 definitely aided it though. My phone turned back on a few nights ago, and I forgot to mention it. Every time I've had to wait almost exactly 24 hours to charge it again. It almost seems like a defense mechanism. But alas, it worked!

Related

screen turns on randomly

Hi all. My screen turns on randomly when Im not touchin it. Is this normal? Havent seen a single evo thread with this discussion.
Seems like a battery drainer, although I will admit Ive only noticed it when its chillin on the charger.
actually i think i've seen it discussed before. I'm pretty familiar with my screen waking up when on the charger and it hits somewhere around 70-80% for some reason. It may be the kernel. I'm not sure if it's doing it with the new kernel i recently switched to, I'll have to pay attention while its charging again tomorrow or something.
As long as it only does it on the charger I guess its not a huge deal. Just worries me because my old windows phones screen would always turn on when a program wanted to update anything.
EricSS619 said:
As long as it only does it on the charger I guess its not a huge deal. Just worries me because my old windows phones screen would always turn on when a program wanted to update anything.
Click to expand...
Click to collapse
My phone used to not do this, or it took me half a year to notice, but my screen turns on randomly as well. Both when on the charger and when not plugged in. Very odd. As long as you have it set to turn back off it will probably not drain your battery too bad, unless you have it to turn off after 10 minutes or something.
This is kind of annoying - I was about to start a thread but found this one instead.
are you running a different kernel?
I have stock... yeah I know, I'm not fun.
I've noticed this happen to my phone a few times as well, only while charging though. It has always done it. Before I rooted, and I've seen it happen after rooting. I don't know what causes it, but I haven't noticed any adverse side effects from it. I would also like to know what causes it though.
I watched a story on the news a few months back, about people installing spyware on their significan other's phones, to record everything and watch whats going on through the camera! They said to beware if your screen turns on by itself from time to time! << haha, just tryin to scare ya! doubt it's anything to that nature. Just a quirk of sorts I think.

Dead screen out of box

Just got my Note 10.1 2014 and was so excited to play with it and guess what? The screen is dead. I can hear it boot up and everything even the capacitive menu and back buttons make their annoying "water drop" noises and light up. Anyone know something I can do about this? I've already ordered a replacement from Amazon but would like to try and fix it meanwhile (I put 1 day shipping for a reason...). I'm really impressed with Samsung's quality control. Tinted screens, loose speaker grills, unresponsive tablets, and now one that has a screen that doesn't even work out of the box. Thanks Samsung!
notebooko said:
Just got my Note 10.1 2014 and was so excited to play with it and guess what? The screen is dead. I can hear it boot up and everything even the capacitive menu and back buttons make their annoying "water drop" noises and light up. Anyone know something I can do about this? I've already ordered a replacement from Amazon but would like to try and fix it meanwhile (I put 1 day shipping for a reason...). I'm really impressed with Samsung's quality control. Tinted screens, loose speaker grills, unresponsive tablets, and now one that has a screen that doesn't even work out of the box. Thanks Samsung!
Click to expand...
Click to collapse
This happened to me last night. My screen did eventually work, and it might've been related to it being charged. I still sent mine back to Amazon today, however.
You may want to read this thread: http://forum.xda-developers.com/showthread.php?t=2551881
When I did my RMA last night they only would do a refund since the 32 GB Black model was out of stock at Amazon, so I'm carefully reconsidering what tablet I want now... ugh.
locovaca said:
This happened to me last night. My screen did eventually work, and it might've been related to it being charged. I still sent mine back to Amazon today, however.
You may want to read this thread: http://forum.xda-developers.com/showthread.php?t=2551881
When I did my RMA last night they only would do a refund since the 32 GB Black model was out of stock at Amazon, so I'm carefully reconsidering what tablet I want now... ugh.
Click to expand...
Click to collapse
Thanks for the link. I don't know if I want to open up the back cover and risk breaking anything as of now because I only got it like an hour ago, but I'm going to try charging it fully to see if it works later. That really sucks that they don't have it in stock anymore and Samsung should really be getting a lot of **** for this. Nobody wants to spend 500-600 dollars on a tablet and have it not work after a week let alone the first hour. I have been thinking about the iPad Air, but I like the S-Pen so much I don't know what to do. Sigh, first world problems. :crying:
notebooko said:
Thanks for the link. I don't know if I want to open up the back cover and risk breaking anything as of now because I only got it like an hour ago, but I'm going to try charging it fully to see if it works later. That really sucks that they don't have it in stock anymore and Samsung should really be getting a lot of **** for this. Nobody wants to spend 500-600 dollars on a tablet and have it not work after a week let alone the first hour. I have been thinking about the iPad Air, but I like the S-Pen so much I don't know what to do. Sigh, first world problems. :crying:
Click to expand...
Click to collapse
Well, the wonderful thing (sarcasm) is that it was back in-stock this morning, but my RMA was already set up for a return and I was sending a case back too. I could probably tell Amazon to switch it back but at this point I'd rather just see this through and figure out where to go from there.
In my case I didn't remove the back. What I did initially was just plug it into the charger. At first it didn't even turn on then, but after a little bit the backlight did turn on in charging mode. Then it would work on the initial boot but not come on after it first turned off, and then after a while that ended and it just worked normally. FWIW, my battery was at 0 or 1% when I got it and around 15% when it started working completely correct, so it possibly is related to the charge level.
locovaca said:
Well, the wonderful thing (sarcasm) is that it was back in-stock this morning, but my RMA was already set up for a return and I was sending a case back too. I could probably tell Amazon to switch it back but at this point I'd rather just see this through and figure out where to go from there.
In my case I didn't remove the back. What I did initially was just plug it into the charger. At first it didn't even turn on then, but after a little bit the backlight did turn on in charging mode. Then it would work on the initial boot but not come on after it first turned off, and then after a while that ended and it just worked normally. FWIW, my battery was at 0 or 1% when I got it and around 15% when it started working completely correct, so it possibly is related to the charge level.
Click to expand...
Click to collapse
Charged it to 100% and didn't work. Oh well, my replacement will be here tomorrow. I'm pretty sure they forgot to connect the display connector or something. I can take screenshots and look at the screenshots through my computer with the tablet connected and even navigate through the menus and things. Don't know how quality control missed the tablet that didn't even have a connected display. Thanks for the help and good luck on deciding on a new tablet.
Mine arrived on Tuesday with a dead screen as well. And I had ordered mine from Samsung. Horrible customer service BTW.
Sent from a galaxy far, far away!

Overheating when used as navigation?

I realize this is a worse case scenario, but i used my phone as navigation for the first time today and after maybe 20 minutes of having it on my dash, charging, listeing to bluetooth music while navigating it quit charging and the red notification light started blinking. I had power saver on with the screen at its lowest Automatic Brightness set. I know this is a stress test for it, but lots of other phones I've had didnt have a problem like this. I dont use it as navigation too often, but it cant not charge if i do use it that way.
Anyone elses do this too?
stevessvt said:
I realize this is a worse case scenario, but i used my phone as navigation for the first time today and after maybe 20 minutes of having it on my dash, charging, listeing to bluetooth music while navigating it quit charging and the red notification light started blinking. I had power saver on with the screen at its lowest Automatic Brightness set. I know this is a stress test for it, but lots of other phones I've had didnt have a problem like this. I dont use it as navigation too often, but it cant not charge if i do use it that way.
Anyone elses do this too?
Click to expand...
Click to collapse
Mine starts to get pretty hot with the basics....browsing..youtube...charging while not using. It's not happening all the time but it gets frustrating. This is my second m8 ( I returned my first for heat issues) so it's happened on both non-rooted m8s.
I went back to the tmobile i bought it from, they hooked it up to a laptop and ran a few tests on it and declared it fine. They said to call corporate tmobile tomorrow (since they took the holiday off today) and tell them whats going on and they can put it in my notes to have the store replace my phone tomorrow.
Anyone else's phone do this? I ask because corporate gave the store the OK to exchange my phone, and if this is a problem with all M8's, theres no point to exchange it.
I am debating on getting a different phone all together. I flashed a few Roms.... Still having the heat issue.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
So I was able to trade my phone for a new one at the store,...I'm now past the 14 day trial, so I hope this one is OK.
Are you guys sure it gets that hot? This is the same thing with the M7 and people were saying the same thing. It's thermal conductivity which you guys are feeling. Keep in mind just because your other phones don't feel as hot doesn't mean it's not the same temperature. Here's a video about what happens and how people confuse themselves. The M7 and M8 are different and the M8 should conduct more heat due to it being more metal.
https://www.youtube.com/watch?v=vqDbMEdLiCs
Although yes, it's hot to the touch, I'm talking about the battery getting so hot it quits charging , the Orange led blinks, and the battery starts going backwards even though it's plugged in to the car charger.
That's why I was making sure if it isn't merely it feels hot, and not actually being hot.
Are you using a 1.5 amp or something higher? I notice when I use large amp charger it'll get hotter than usual, but it does charge quicker.
It's a Verizon generic car charger, 1 amp. I'll be using the replacement phone tomorrow afternoon for navigation, I'll report back if it's any better with it.
I Just found a 2.4 amp Rocmetfish charger that gets good write ups at best buy. Wonder if that would help.....2.4a is a lot more than 1a.

Overheating when used as navigation?

I have a T-Mobile M8, but didnt get much response, so I'm posting here in hopes of more answers. I realize this is a worse case scenario, but i used my phone as navigation for the first time today and after maybe 20 minutes of having it on my dash, charging, listeing to bluetooth music while navigating it quit charging and the red notification light started blinking. I had power saver on with the screen at its lowest Automatic Brightness set. I know this is a stress test for it, but lots of other phones I've had didnt have a problem like this. I dont use it as navigation too often, but it cant not charge if i do use it that way.
Anyone elses do this too?
stevessvt said:
I have a T-Mobile M8, but didnt get much response, so I'm posting here in hopes of more answers. I realize this is a worse case scenario, but i used my phone as navigation for the first time today and after maybe 20 minutes of having it on my dash, charging, listeing to bluetooth music while navigating it quit charging and the red notification light started blinking. I had power saver on with the screen at its lowest Automatic Brightness set. I know this is a stress test for it, but lots of other phones I've had didnt have a problem like this. I dont use it as navigation too often, but it cant not charge if i do use it that way.
Anyone elses do this too?
Click to expand...
Click to collapse
This is probably going to sound like a dumb question but believe me I did it
It wasn't hear the heating vents was it?
grentuu said:
This is probably going to sound like a dumb question but believe me I did it
It wasn't hear the heating vents was it?
Click to expand...
Click to collapse
Ha,...no,..it was on top of the dash, and here in S. Florida it was pretty hot (90F). But, with that said, I had the windows up, AC on. My previous phones (I'm a phone-a-holic), the S4, G2, Xperia ZL, and Note 3 all worked fine in the same situation. If its a common occurrence for this particular phone in general I'll deal with it. But if its unique to mine I will exchange it. But I'd rather not have to restore another phone if the new one will act the same way.
Maybe I should mention the phone has a clear hard case on it, too.
Hot day, phone in direct sunlight, phone in case, Bluetooth, screen, data, CPU probably running at max, it's all going to contribute. Obviously the phone couldn't keep up with the power requirements. Do you use an official HTC car charger?
I have no problems with charging using Navigation with Co-pilot, it does get warm, but so has any other phone when using Nav apps. I wouldn't use Google navigation as that doesn't have offline maps and will tax the phone even more.
Thanks for responding,...I had it in power saver mode and auto brightness at its lowest setting. I'm not even sure there is an official HTC car charger,...is there? Maybe it's a by product of being a metal case, but my past phones, the G2 the note 3 and Sony xperia zl never had this problem. If this replacement (I was able to swap for a new one at TMo yesterday)phone does it too then I'll deal with, I just didn't know if it's the phone as a whole, or my particular unit.

Moto 360 2nd gen reboot loop

My watch has entered a weird state. Probably after an update but I haven't noticed anything.
While off charger, it just tries to restart all the time. The screen is black and every 10 seconds it does once or twice a short vibration. In one case I noticed it went further with the boot up sequence and occasionally I can see bootloader / fastboot there (dark screen, small colorful text, debug info). This is happening until the battery dies off.
When I put it on charger, it usually starts booting up. It often goes up to the "Installing apps 1 of 20" screen. Very often it restarts itself during this phase but sometimes it goes beyond that and the watch actually starts. I can see the charging indicator and change it colors with swipe.
If removed from the charger, it immediately dies
What's weird that after a while, the charging indicator disappears and is replaced with the actual Android Wear interface I can interact with. I tried to go to settings and hit reset, but it just restarts the watch. Doesn't do the reset.
Usually the longer the watch sits in the charger, the worse the behavior is (ie it's just constantly restarting after a while). I get the best results when I let the battery die and then put it on the charger.
Also the watch is really really warm the whole time.
To me it seems like a software problem. If it was a phone, I'd just invoke factory reset somehow, over the cable or through boot menu. Is there a trick how to do it with the watch as well? Are there any stores with required equipment? I really don't want to send it back.
Same here mate, did you eventually solve it?? How? I really don't want to return it..
nicofit said:
Same here mate, did you eventually solve it?? How? I really don't want to return it..
Click to expand...
Click to collapse
I did not. I used my warranty and sent it back to Motorola. I have a new watch now.
I understand that you don't want to return it. The process was extremely long, painful and annoying. They decided that I'm entitled to get a new watch pretty quickly and sent me a coupon for a new one. I never got that coupon. I spent lots of time calling Motorola trying to find out what was going on and it took a couple of weeks before they found where the mistake was. When they finally sent me the coupon, it was only for the base watch, it did not cover the metal band and the special bezel that my original watch had. So more calls and e-mails to Motorola followed...
Anyway, I know this is the last thing you want to hear but the sooner you accept that your watch is just broken, the sooner you'll get a new one I wish you more luck than I had.
tobice said:
I did not. I used my warranty and sent it back to Motorola. I have a new watch now.
I understand that you don't want to return it. The process was extremely long, painful and annoying. They decided that I'm entitled to get a new watch pretty quickly and sent me a coupon for a new one. I never got that coupon. I spent lots of time calling Motorola trying to find out what was going on and it took a couple of weeks before they found where the mistake was. When they finally sent me the coupon, it was only for the base watch, it did not cover the metal band and the special bezel that my original watch had. So more calls and e-mails to Motorola followed...
Anyway, I know this is the last thing you want to hear but the sooner you accept that your watch is just broken, the sooner you'll get a new one I wish you more luck than I had.
Click to expand...
Click to collapse
You're right, not what I wanted to read... I turned it off now, with the silly hope to wake up tomorrow and see it working again. While leaving it on the charger it became way too warm.
The worst is that this is my wife's watch, and she is even less patient than I am
Damn
Hello,
I have the almost the same issue. Last Friday my watch died randomly when I walked home from work. The screen went black, flashed a bit in different colors and then died. Haven't been able to turn it on since. When I try to charge it, it keeps getting stuck in a reboot loop. I can't do nothing...super annoying. It's been 10 months for me since I bought it but I guess that's out of these "6 months warranty" that then give. Crazy, only 6 months!
Same issue
Does soneone has a solition so far?
wjhessels said:
Does soneone has a solition so far?
Click to expand...
Click to collapse
have you tried getting it on to bootloader whilst on the charger just hold the power button down mine does it sometimes but it boots eventualy

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