Develop Bugs

Defy earpiece begining to fail (T-mobile US)

My speaker just started to fail. I recieved a call and it wouldent work period. I just assumed a bad connection. I tried making a call later, and I figured that it might be the ear speaker so I tried gently pushing on the top left corner like if read people doing, and well, it began working. it would cut in and out, but it was obvious there was a problem. I tried the speakerphone and it worked perfectly fine.
Anyone else in the states have a problem with their defy. any suggestions. Im really happy with the phone, but this cant continue. it hasn't even been two weeks!!!

https://supportforums.motorola.com/message/306104#306104
many people have the same prob
what‘s your msn code？ from msn code, you can know the production date

So far it is less prevalent in the states. If you go on the T-Mo Defy site, or the US Defy site at Motorola you'll see some, but if you go to the non-US site on Motorola there are a lot. No one's sure iof it's a software or hardware issue. Some have (temporaitly) restored their speaker by messing around with the "Voice Quality" settings.

i think i've read somewhere that moto had admitted it was a manufacture defect..

I've got this problem (UK) and I'm not happy, I've already replaced one because of a dead pixel, from what I've read people aren't certain whether it's a hardware or software problem. I'm guessing hardware though.

scrannel said:
So far it is less prevalent in the states. If you go on the T-Mo Defy site, or the US Defy site at Motorola you'll see some, but if you go to the non-US site on Motorola there are a lot. No one's sure iof it's a software or hardware issue. Some have (temporaitly) restored their speaker by messing around with the "Voice Quality" settings.
Click to expand...
Click to collapse
This morning my handset speaker went silent after about a month of owning the device. I'm in US, and I never used headphones. Cold booting, nor playing with the voice quality settings made any difference, the handset speaker is really a goner.

Yup. No one seems to have a cause yet. Still it seems far less common in the US. I found this post from the US Motorola forum from a T-Mo salesperson:
"I have only had one returned out of the 100+ that we have sold in the store I work in, and it was because the phone was "too smart" (her words) for her. No returns due to ear piece issues."

bought 2 Defys for my kids - opened both on Christmas day and one now has a failed earpiece.
Purchased through T-Mobile UK.
Grrrr

My son's Defy went back to T-Mobile (UK) last week with the same problem. Was fine on speakerphone but no sound at all from the earpiece.
A common fault according to the customer service lady on the phone.

now would be a great time for a develope to step in(because motorola are impotents and cant back up theyre own products) and heres my genius idea:
Instead of talking to it the normal way, turn it arround with the back loud speaker(lower the volume) to the year, and use the noise canceling mic to talk, now the front mic that should've been normally used is going to work as noise canceling.
picture:
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@mariu$
That is genius

Got an exchange
I purchased a Defy in mid November through Vodafone UK. The earpiece started to fail occasionally after 2 weeks. I thought it was self caused due to me playing around in water. However everything else seemed to function alright.
After pushing slightly on top of the phone, I managed to get some sound from time to time.
I called Vodafone two days ago (Dec 30th), and they immediately sent me a replacement phone! Got the package yesterday!
backup everything didn't seem to save my angry birds scores though
//Dave - Happy again.

@simbo
agreed

Mine just crapped out two days ago....at first I just thought it wasnt dialing until today I turned on speaker and BAM.....so I called tmobile and they are sending out my 3rd device....Guy told me on the phone if this one has problem they will reset my upgrade credit and send me a new phone of our choice (within reasonable price range)

SlightlyAmused said:
Mine just crapped out two days ago....at first I just thought it wasnt dialing until today I turned on speaker and BAM.....so I called tmobile and they are sending out my 3rd device....Guy told me on the phone if this one has problem they will reset my upgrade credit and send me a new phone of our choice (within reasonable price range)
Click to expand...
Click to collapse
The bug phone was made in December？or Nov？
You can know it by MSN code.

Hi,
anyone have tried to repair the call speaker by itself?

If you are rooted you can use Titanium backup to backup angry birds and it will maintain your scores.
dave79 said:
I purchased a Defy in mid November through Vodafone UK. The earpiece started to fail occasionally after 2 weeks. I thought it was self caused due to me playing around in water. However everything else seemed to function alright.
After pushing slightly on top of the phone, I managed to get some sound from time to time.
I called Vodafone two days ago (Dec 30th), and they immediately sent me a replacement phone! Got the package yesterday!
backup everything didn't seem to save my angry birds scores though
//Dave - Happy again.
Click to expand...
Click to collapse

I think I'm starting to have this problem.
Does anyone know that it can be 100% fixed if it's sent away to be seen by an engineer?
I've already swapped my Defy once due to being unhappy with the battery performance of the original and the new handset's an absolute stormer in that respect, so I don't want to swap it again only to end up with another one that has a poorer battery life.
Not to mention, there's no guarantee that the earpiece on the replacement phone won't end up with the same problem...
So, with that in mind, I'd rather send it off and just have it fixed, provided that once it's fixed it's guaranteed to stay that way.

Rhyr said:
Hi,
anyone have tried to repair the call speaker by itself?
Click to expand...
Click to collapse
I think the same...
Any photo of Defy inside?
Any web of Defy parts?
what is really the hardware issue? the jack? the speaker?
Nobody just open the Phone to auto repare?
thanks in advance

ox said:
I think the same...
Any photo of Defy inside?
Any web of Defy parts?
what is really the hardware issue? the jack? the speaker?
Nobody just open the Phone to auto repare?
thanks in advance
Click to expand...
Click to collapse
Some years ago i had an i-mate jam, and the device was affected, due to a contact problem, by an absence of sound on the call-speaker.
So, from my past experience, i can suppose that the problem is on speaker contact, becuase most of call-speaker are not soldered on the board.
On the jam i resolved soldering two wires between the speaker and the board.
But i don't know exactly how is inside the defy, so I can only assume with no certainty...

Insurance question

My headphone jack is failing on me all of a sudden. With a little bit of movement it stops sending sound towards one side of the headphones. My phone has A LOT of scuffs and scratches. Will I be able to get it fixed by taking it to a Sprint store? Or would I have to send it to Asurion?

I personally haven't dealt with this problem, so I'm assuming here.
If the jack is off the board (similar to charging port issues) with peeled circuit board, it would be an insurance claim. Otherwise, the store can handle it.

Yep, Sprint's official policy is, if the port is loose on the board, they will replace it. If the port is completely broken off, they will send you to asurion.
As far as the scratches, most stores dont care about scratches. If you have cracks, dents, etc, then they will probably turn you away.

Okay, I took my phone today and they said they'll give it a look. Hour and a half later they returned it and said they fixed the problem. Also, they replaced my kick stand and camera which is really nice of them. The technician even did a final check with her headphones to see if it was fixed. I went home and when I plugged in my headphones I got sound from both sides. All fine and dandy until I moved and then no more noise from the right side. Same issue. I know it isn't broken off since if I jiggle the headphone jack slightly there is sound coming off both sides. (checked to see if my headphones were the problem with multiple things but I got sound from both sides) If the headphone jack gets a little movement then the sound gets cut off again. I then went a second time and said the problem was happening again and brought my headphones and my iPod this time with me to show them that my headphones weren't the problem. The sales rep took out his headphones and told me nothing was wrong. He said my headphones needed more power to function properly. (I have been using my headphones with my EVO for 6 months without a problem) His headphones had a 90 degree jack while mine had a straight jack. (This might have helped them see the problem) I showed him the problem using my headphones and he definitely acknowledged it. He finally told me that since they have no issues using their headphones, there isn't a thing they can do.
What can I do so they can fix it?
Here are pictures of the different jacks:
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This is similar to my headphones. Notice how the jack is long and straight.
This jack is similar to the sales rep's headphones. Notice how short it is.

Actually, it sounds like a wire in your headphones may be kinked or shorted, since it worked with a different pair of headphones. I've had the same thing happen, thinking that the port went out when it was actually the headphones.
Try a third pair and see if it does it.

I love The Wall, nice headphones too

If it isn't the headphones, just try a different store. I've been to two different Sprint stores with problems with my Evo - one store gave me a hard time while the other replaced the phone no questions asked... for the same problem.
(from... Evo/MIUI/Tapatalk)

Yeah, just to double check, try your headphones with a few devices just to make sure thats not it. But it has nothing to do with the "power" of your headphones, they are dumb.
Otherwise, try a different sprint store. If the headphone port is loose or broken, there is no way to fix it. They need to completely replace the main board, or give you a new phone. Don't stop trying until they do, Sprint is cheaper than my grandma, they will fight you to not replace your device so they dont lose a few bucks.

Bluetooth headset with Caller ID (Stereo)

I'm an avid mountain biker and I would like to find a good stereo bluetooth headset with caller id which is compatible with the One X. When I'm biking the phone is stored in a zipped pocket and I would like to see who is calling without taking the phone out. Any recommendations?

Your only option I can think of are the Sony Ericsson products, get them quick though as I suspect they are no longer in production, given the changes going on at that company.

Found the perfect one!
Sony, (without Ericsson) are about to release an amazing stereo bt headset with an OLED display which even allows you to read messages and email. Supposed to be released on the 30th. I'm pre-ordering now
Check it out:
http://store.sony.com/webapp/wcs/st...gId=-1&productId=8198552921666448402#features

I use Jabra Sport with my HOX! If sweat, dirt and dust is your concern go with Jabra Sport no callerid though and your phone has to be close to the earpiece...
US mil spec Rain, sweat and shock protection.
http://www2.jabra.com/sites/mobile/ap-en/products/pages/jabrasport.aspx

@ozaghloul, Brilliant find thx mate. If those will be working as fine as the old MW600 this is going to be my next buy. although I would like to see some review first:S Perhaps if you get yours soon ?
[EDIT]
The UK Clove has committed short video of the pre-mentioned smart headset pro from Sony showing the full package contents and demonstrating its functionality and It can be found HERE
Mine has been delivered today morning and after the whole day of my playing with it, its been working flawlessly with my HOX and DHD (both phones running mike's roms) so Its a keeper for me and worthy replacement of the good old MW600

It's not the functionality of the phone that determines the called id part? I have the Plantronics Backbeat 903 stereo bluetooth headset (which is awesome, by the way, although I don't have any experience with other stereo bluetooth headsets to compare it with), but I've never tried to get it to read caller id.
If you can't get the caller id functionality you are looking for with the headset, what about adding a "smart watch"? Not ideal, but certainly better than stopping and taking your phone out of your pocket.
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Billy

try the nokia bh-221 it has a oled display and also has nfc support.....so we can easily pair it with our phone by tapping it on the back..
here is the link
http://europe.nokia.com/find-products/accessories/headsets/stereo-bluetooth-headsets/nokia-bluetooth-stereo-headset-bh-221

Try Tasker,
You will be able to easily set up a profile that will read a caller ID and set it so that it's only active when connected to bluetooth or a headset!

I'm confused. There are several.
https://www.google.com/search?sugexp=chrome,mod=14&sourceid=chrome&ie=UTF-8&q=steroe+bluetooth+caller+id#hl=en&sa=X&ei=83_VT_TBEaXq2QX5xbm7Dw&ved=0CBwQvwUoAQ&q=stereo+bluetooth+caller+id&spell=1&bav=on.2,or.r_gc.r_pw.r_cp.r_qf.,cf.osb&fp=2db105060e3663e9&biw=1012&bih=1024
It's how I found this post, too. (I have a note, and it's too big for pulling out just to see who's calling,. I'm using a 5-year-old Jabra BT810, it vibrates on an incoming call, too, which is nasty if you have it in your ear, but I wanted to see what was new. I'm surprised there's nothing stellarly better, but there's enough. No, I'm not selling it.)
This one looks OK, but it looks pretty dim in the YouTube video I looked at.
http://www.ebay.com/itm/New-R5-Portable-Bluetooth-Stereo-Headset-Headphone-Earphone-Caller-ID-display-/320899912395?pt=US_Headphones&hash=item4ab72012cb#ht_9656wt_920
This one look like you can use a decent wired pair of earbuds with it, but I don't see a clip or any way to attach it to yourself.
http://www.dealextreme.com/p/bluedio-w699-bluetooth-2-0-stereo-caller-id-headset-handsfree-3-hour-talk-time-50-hour-standby-34311 I've had pretty good luck with DealExtreme. It's one of those joints that'll sell anything, and you get what you pay for.

jabra stone 2 has caller id function but its not stereo

I've got the old MW600 and the only thing i really disliked about it was, the inability to listen while charging. does this new smart sony do the same thing?

lowendz said:
I've got the old MW600 and the only thing i really disliked about it was, the inability to listen while charging. does this new smart sony do the same thing?
Click to expand...
Click to collapse
Actually there is something weird about it, with old MW600 once connect to laptop or wall charger its stops everything and start charging only.
The new headset continues to play but it doesn't show the battery charging animation. i will try full discharge tonight and test again.
Its not a biggie for me as it never has been a problem for me with the old MW600 though and the headset with the app from playstore does everything it says it might do

Ch3vy78 said:
Actually there is something weird about it, with old MW600 once connect to laptop or wall charger its stops everything and start charging only.
The new headset continues to play but it doesn't show the battery charging animation. i will try full discharge tonight and test again.
Its not a biggie for me as it never has been a problem for me with the old MW600 though and the headset with the app from playstore does everything it says it might do
Click to expand...
Click to collapse
Which app from play store?
Sent from my HTC One X using XDA

ozaghloul said:
Which app from play store?
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Its called Liveware manager, through that you can set-up the supported devices, and applications (there is few more extras in the play store, but I'm using only gmail, missed calls and calendar)
Sony provides their own app to manage all their "smart" accessories. I think its mostly to assure that all functions remain available to you, regardless phone and rom you might be using. (it turns on and off automagically every time you trigger your Bluetooth)
Hope that help and address your question correctly

The HW1 headset pro can be used while connected to charger
Provides caller id, TTS for gmail and SMS. Have yet to get email working...
Sent from my SGH-I747M using Tapatalk 2

S3 and SG Note 10.1
Does MW1 and MW600 compatible for S3 and Galaxy Note 10.1?
I also found another one which doing search.
And would jelly bean will have issue connecting to both units. Thanks in advance for further info.

Odd car audio problem I've seen no duplication of...

I'm using the AT&T Galaxy SIII Pebble Blue 16 GB.
I searched high and low for a thread about this issue but I haven't seen one. Hopefully someone will embarrass me and bring one to light!
Maybe its just the make of my car (08 Saab 9-3 but the head unit is pretty standard across a few GM products), but getting car audio (Using Aux in) to work in this car is very flaky and unreliable. If I plug both ends in directly and try to play the "Earphones connected" message never pops up. The moment i remove the cable from the head unit the ear phones connected pops up. Plug it back in to the car, it goes away and still no audio.
The work around is very annoying. I have the unplug it from the car and press play on Spotify, then plug it in hoping that it will work. It does sometimes... but after I get it plugged in if I receive a text or phone call it will immediately cut out the audio from the car and replace it with a periodic crackling sound. My old iPhone, iPod touch, and Galaxy SII do not have this problem. My friends brand new Galaxy SIII is having the exact same issue.
If ANYONE knows of this issue any help you can provide will be much appreciated.

Brandnew70x7 said:
I'm using the AT&T Galaxy SIII Pebble Blue 16 GB.
I searched high and low for a thread about this issue but I haven't seen one. Hopefully someone will embarrass me and bring one to light!
Maybe its just the make of my car (08 Saab 9-3 but the head unit is pretty standard across a few GM products), but getting car audio (Using Aux in) to work in this car is very flaky and unreliable. If I plug both ends in directly and try to play the "Earphones connected" message never pops up. The moment i remove the cable from the head unit the ear phones connected pops up. Plug it back in to the car, it goes away and still no audio.
The work around is very annoying. I have the unplug it from the car and press play on Spotify, then plug it in hoping that it will work. It does sometimes... but after I get it plugged in if I receive a text or phone call it will immediately cut out the audio from the car and replace it with a periodic crackling sound. My old iPhone, iPod touch, and Galaxy SII do not have this problem. My friends brand new Galaxy SIII is having the exact same issue.
If ANYONE knows of this issue any help you can provide will be much appreciated.
Click to expand...
Click to collapse
Am I really the only one?

Brandnew70x7 said:
Am I really the only one?
Click to expand...
Click to collapse
I haven't had this issue with my 2007 Chevy Cobalt, which seems to have a VERRRRYYYY similar stereo...
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vs
yours=first, mine=second (and my display looks exactly like yours)
But, mine does do one thing that really bothers me... as soon as I plug in the aux cable it automatically starts playing stuff (I think it's whatever the last thing I was playing). I'm not sure if this just happens in my car or in other places too. I just plugged in some headphones at my desk and it didn't do anything so I'm thinking it's the car. I'd ask if you have experienced this too, but it sounds like your problem would supersede mine.
(It also doesn't stop playing when I unplug the cable, which is really annoying, but that one I know is a TouchWiz thing. The problem I explained above I can't tell yet whether it's a TouchWiz "feature" or some sort of weird bug)

You'd be right..
I can "trick" it to work... which involves plugging the jack into the phone pressing play on Spotify then plugging it into the aux in on my car and it will work. Any stop in music playing (Like the end of a playlist) will disconnect it and any text or anything of that nature will too..
Its so annoying...

I have an '07 9-3 and have the same exact issue.Streaming music in my car is one of the main uses of my phone and the fact I cannot is a huge annoyance.
My thought on a way to "fix" this problem was to create a widget (perhaps using something like AnyCut) that switched the phone into earphones mode. The change into earphone mode is obviously normally done by a physical action (plugging something into the jack) but I was hoping there might be a manual way to do it. However my knowledge on the matter is very limited. My phone is rooted and I was searching databases using SQLite Editor for a variable to change to put it in earphones mode but was unable to find one. Does anyone know if this is even a viable way to do it and if so how to implement such an action?
Cheers,
Celtic Browncoat

I also have an 08 saab 9-3 and am having the same problem. It figures that the problem would only exist with a saab

Not sure if everyone has come up with a solution, but in my 2007 9-5, I found that grabbing an inline volume control from Radioshack fixed the issue. I plugged it in on the phone side and everything works as it did with my old Droid X.

pibbsman said:
Not sure if everyone has come up with a solution, but in my 2007 9-5, I found that grabbing an inline volume control from Radioshack fixed the issue. I plugged it in on the phone side and everything works as it did with my old Droid X.
Click to expand...
Click to collapse
Hey! I stumbled across this old post a few days ago, as I was looking for a solution to the exact same issue with my 2010 9-3/Samsung Galaxy S4. The inline volume control cable ($10 from RadioShack) fixed the issue for me as well. Thanks!

GS3 Car Stereo - Aux Input issue

Hello everyone,
I have noticed an issue with my s3 and thought I'd ask around. I tried connecting my phone with my cars stereo using an aux cable but every time I do that the sounds comes through the phones speakers. Plugging the cable in and out once gets the sound through the car but it again stops if I change the song or if I receive a notification even.
It doesn't seem to be an isolated instance since i saw another person face the exact same problem on another forum. I'm thinking that maybe my 2 contact aux cables might be to blame here, but really don't wanna buy a third one before getting some input. I also guess it can equally be a software or even a hardware issue.
So has anyone else noticed this?? Any help would be appreciated. Thanks

i plug in to my car's aux jack all the time while using pandora and have had no problems.

what type of 3.5mm audio jack are you using, the really thick ones, or the thin ones? thick ones cause problems sometimes by not getting full contact(as the base is too big), had this issue with a new car stereo and my old g2.
basically, this is the one that's too thick, especially for aftermarket stereos:
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this type fits just right and makes proper contact:

Cobra281 said:
what type of 3.5mm audio jack are you using, the really thick ones, or the thin ones? thick ones cause problems sometimes by not getting full contact(as the base is too big), had this issue with a new car stereo and my old g2.
basically, this is the one that's too thick, especially for aftermarket stereos:
this type fits just right and makes proper contact:
Click to expand...
Click to collapse
To be honest the ones that i have ( both of them actually) appear to be too thick as compared to the OEM headphone's pin. Was the problem that you were facing similar to the one I am now i.e. sound starts playing sometimes and stops when u change the track ?

I have the same problem. Let me guess... you have to plug it in and out to make a call with earphones too?

Zza1989 said:
I have the same problem. Let me guess... you have to plug it in and out to make a call with earphones too?
Click to expand...
Click to collapse
Hey Zza1989, thanks for the reply. I havent made that many calls using the earphone, but when i tried it now it seemed to work ok. However the S3 seems to have a tough time detecting my cars stereo when plugged into it.
If you're facing the same issue with the aux, can i please know what car you are using it with. I replied on another forum where someone was facing the same issue and it turned out that we were both using the phones with Saab's. What about you ?

saadi107 said:
Hey Zza1989, thanks for the reply. I havent made that many calls using the earphone, but when i tried it now it seemed to work ok. However the S3 seems to have a tough time detecting my cars stereo when plugged into it.
If you're facing the same issue with the aux, can i please know what car you are using it with. I replied on another forum where someone was facing the same issue and it turned out that we were both using the phones with Saab's. What about you ?
Click to expand...
Click to collapse
I'm actually using an aftermarket stereo by Sony. But I still get the same problem. I doubt it has anything to do with the car as the sane thing happens to me with my skull candy earphones ad well as my car stereo with aux connection. Only with the stock Samsung earphones provided with the phone does it work properly. And even then it's a little sketchy sometimes.

Zza1989 said:
I'm actually using an aftermarket stereo by Sony. But I still get the same problem. I doubt it has anything to do with the car as the sane thing happens to me with my skull candy earphones ad well as my car stereo with aux connection. Only with the stock Samsung earphones provided with the phone does it work properly. And even then it's a little sketchy sometimes.
Click to expand...
Click to collapse
Ohh... So if you're facing issues with other headphones it might even be a hardware issue I guess. I think I'll send an email to Samsung support team and see if they respond or not :s
Kinda sucks for such an awesome phone !!

saadi107 said:
To be honest the ones that i have ( both of them actually) appear to be too thick as compared to the OEM headphone's pin. Was the problem that you were facing similar to the one I am now i.e. sound starts playing sometimes and stops when u change the track ?
Click to expand...
Click to collapse
that's not the issue i had. the issue i had was that the sound was VERY distorted and low, but trying a smaller cable worked. try a smaller cable. they cost like 99 cents on monoprice, or amazon

saadi107 said:
Ohh... So if you're facing issues with other headphones it might even be a hardware issue I guess. I think I'll send an email to Samsung support team and see if they respond or not :s
Kinda sucks for such an awesome phone !!
Click to expand...
Click to collapse
Agreed. That's the only semi-major issue I've had with the phone so far. I hate to think what's going to happen when my earphones start to fail (I them extensively). I'll just have to buy new OEM earphones.
I would like to hear what kind of response you get for that email.