Develop Bugs

My replacement phone is way worse than original!

Guys I need some suggestions. About 2 weeks ago I dropped my S3 and smashed the screen. So I used my insurance and ordered another one. I absolutely loved my S3 before......
But the new one that they sent me is absolutely slow and laggy and its driving me insane! Everything I do takes a tiny split second longer than normal, but after a while it gets very annoying. Especially since I know what a perfect working one feels like.
When I press the side button to unlock the phone, its laggy lighting up.
When I swype to unlock the phone, its laggy getting to the home screen.
When I hit the bottom home button, its laggy coming back.
You get my drift...
My original was super quick and snappy, and now this thing is driving me nuts.
What would you suggest that I do? Its been this way right out of the box.
Thanks for any suggestions!

tckelsey said:
Guys I need some suggestions. About 2 weeks ago I dropped my S3 and smashed the screen. So I used my insurance and ordered another one. I absolutely loved my S3 before......
But the new one that they sent me is absolutely slow and laggy and its driving me insane! Everything I do takes a tiny split second longer than normal, but after a while it gets very annoying. Especially since I know what a perfect working one feels like.
When I press the side button to unlock the phone, its laggy lighting up.
When I swype to unlock the phone, its laggy getting to the home screen.
When I hit the bottom home button, its laggy coming back.
You get my drift...
My original was super quick and snappy, and now this thing is driving me nuts.
What would you suggest that I do? Its been this way right out of the box.
Thanks for any suggestions!
Click to expand...
Click to collapse
Root it and install a custom ROM, most of them will make even a good device feel umpteen times better. If it's still running poorly after you've tried a few ROMs then box it back up and take it to a store or call the insurance company back and explain the problem.

Esoteric68 said:
Root it and install a custom ROM, most of them will make even a good device feel umpteen times better. If it's still running poorly after you've tried a few ROMs then box it back up and take it to a store or call the insurance company back and explain the problem.
Click to expand...
Click to collapse
Thanks, yea ive thought about rooting it. Ive just never rooted a phone before so I was hoping there was something I could do that was basic and might fix the problem.

It seems unlikely it's a hardware problem. I'd start with a factory reset and see it it's still laggy, then slowly install apps until you figure out what's slowing down the phone.
I'd guess something in the background is grabbing CPU cycles.

update?

lviv73 said:
Take the phone apart,take out the internals,put a bomb inside it and send it back to them,that will let them know not to ship defective phones.
Click to expand...
Click to collapse
I also heard it's a great way to get sent to Guantanamo bay

yousefak said:
I also heard it's a great way to get sent to Guantanamo bay
Click to expand...
Click to collapse
Don't worry our president will let him out.

Just out of curiosity, did your replacement device look brand new...or did it look refurbished? They say you cant tell, however, i do know from experience that refurbished phones can show some damage. The reason i'm asking is because the Galaxy SIII is so new i would find it amazing that they already have refurbished devices to distribute on insurance claims. If it was brand new you would know. I would call sprint or your insurance provider and demand a new phone if the lag doesnt resolve itself. Sprint charges almost DOUBLE the price for insurance on the galaxy SIII compared to many other devices. I would be pissed if i didn't get a prefect SIII.
Also, I would strongly advise picking up an OtterBox case for your SIII, those things can keep your phone safe during a nuclear war.

RealTic said:
Just out of curiosity, did your replacement device look brand new...or did it look refurbished? They say you cant tell, however, i do know from experience that refurbished phones can show some damage. The reason i'm asking is because the Galaxy SIII is so new i would find it amazing that they already have refurbished devices to distribute on insurance claims. If it was brand new you would know. I would call sprint or your insurance provider and demand a new phone if the lag doesnt resolve itself. Sprint charges almost DOUBLE the price for insurance on the galaxy SIII compared to many other devices. I would be pissed if i didn't get a prefect SIII.
Also, I would strongly advise picking up an OtterBox case for your SIII, those things can keep your phone safe during a nuclear war.
Click to expand...
Click to collapse
If its refurbished it will have a sticker under the battery near the IMEI & S/N information with a date when it was refurbed... u can also look under ##786# under "reconditioned status"

I just got a replacement a few hours ago
U just hated those ink spots
My replacement I think it's new
I got it from best buy
The only problem I have is that the usb port is really square on the cover and kinda sharp too
Also on my box there's a sticker that says updated
What does that mean
Sent from my SPH-L710 using xda premium

gtuansdiamm said:
I just got a replacement a few hours ago
U just hated those ink spots
My replacement I think it's new
I got it from best buy
The only problem I have is that the usb port is really square on the cover and kinda sharp too
Also on my box there's a sticker that says updated
What does that mean
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
it means you have one of the latest if not the latest ota update.

Awesome
Sent from my SPH-L710 using xda premium

go into settings, about device and you can check if its refurbished that way easily

Where there
Sent from my SPH-L710 using xda premium

Proximity sensor broken?

Love this awesome phone but as of late the proximity sensor on this note has either broke or is buggy. First started to notice that the red light of the proximity sensor would not turn off. After a while as I make phone calls my screen will turn off but as I put my phone away from my face it doesn't turn back on. This may not seem like a big problem but if I can't have full control of my phone it is rather bothersome. For example I cannot properly end calls or switch to speaker phone or utilize my phone during the call. It is rather annoying talking while keeping the screen on because I end up click all sorts of things while my face is on the phone. Need help in fixing it. Tried rebooting, turning proximity sensor on and off, battery pulls but nothing. It sometimes returns back to normal after a while but due to my line of work I cannot afford to estimate when it's going to work. Any help would be great. I apologize in advance if this issue has already been addressed. Thanks!
Sent from my SPH-L900 using Tapatalk 2

is there a case or screen protector covering the sensor?
has the setting been changed in call settings?
Sent from my SPH-L900 using xda app-developers app

I do have a case but I tried taking it off and it still has same symptoms. I also tried turning the settings on and off. Maybe it's the screen protector but my sgp sits right below the sensor so I doubt it's that either.
Sent from my SPH-L900 using Tapatalk 2

bakarus said:
I do have a case but I tried taking it off and it still has same symptoms. I also tried turning the settings on and off. Maybe it's the screen protector but my sgp sits right below the sensor so I doubt it's that either.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
it may be faulty.
is it rooted? I forgot if you mentioned trying a hard reset or reflash
Sent from my SPH-L900 using xda app-developers app

It happened while completely stock and also rooted as well. I also tried rebooting and battery pulls but same results. I think I'm going to bring it to the sprint store. The funny thing is I brought it in before and magically the tech got it to work again. I was thinking maybe it was the way I was holding it. But I tried holding it with either hand and it still occurs. Hopefully this time I can reproduce it again. I'm fed up trying to figure this out.
Sent from my SPH-L900 using Tapatalk 2

bakarus said:
It happened while completely stock and also rooted as well. I also tried rebooting and battery pulls but same results. I think I'm going to bring it to the sprint store. The funny thing is I brought it in before and magically the tech got it to work again. I was thinking maybe it was the way I was holding it. But I tried holding it with either hand and it still occurs. Hopefully this time I can reproduce it again. I'm fed up trying to figure this out.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
Let me know. I have not seen any faulty ones yet but it could happen
Sent from my SPH-L900 using xda app-developers app

I have this exact same issue. Started out stock, continued rooted. I resently did a full reset and installed the Jelly Bomb Rom - same issue.
It does not appear to be software related.

amishbobinc said:
I have this exact same issue. Started out stock, continued rooted. I resently did a full reset and installed the Jelly Bomb Rom - same issue.
It does not appear to be software related.
Click to expand...
Click to collapse
Just an update:
I brought it back to my local Sprint store to have the device checked out a 2nd time last week. I was able to reproduce the problem to the CSR and they immediately took it in to get it repaired. Told me to come back in a hour to come pick it up. Hour came up and as I inquired about my phone, the Sprint technician told me there was nothing she could do since it was rooted and simply handed me back my phone without a single explanation. I asked them how rooting a phone physically caused my proximity sensor to not work, and they simply shrugged. I then asked the CSR to please tell me what I can do alleviate this problem and he simply said, "I never rooted my phone before, so I don't know what to tell you". I was shocked because I work in sales and never before have I ever said that to a customer. I decided not to argue even though I know I could have and asked for the manager. I then decided to unroot my phone and go back to stock to see if that would magically fix my problem and of course it didn't.
Today, I went to the Sprint store near my work place, and HOLY COW, it was different. No wait, no line, and when I went to talk to the CSR and technician they were friendly and took the time to try to fix the problem. The tech went to through all the basics, doing a battery pull, hard reset, and even suggested to take off my SGP screen protector (I KNOW! I really didn't want to!). Unfortunately it didn't work, and the CSR told me to come back in a few days so they would order me a new one. Excited to hear that, I then asked them to specify which day and probably not wanting to deal with me anymore, decided to give me a brand new one on the spot. They set everything up and even gave me the box and everything, so now I have an extra charger, cable, and earbuds. It just goes to show how different Sprint procedures are. Both stores were Sprint owned stores, and both had the same technical support yet I was treated so differently.
To anyone having the same problems, please do yourself a favor and just unroot it just in case. I find that some stores will do or say anything to not replace your phone. I have been a loyal Sprint customer for almost 6 years and I feel that they will still treat you like crap.

i would report the first store for sure
Sent from my SPH-L900 using xda app-developers app

bakarus said:
Love this awesome phone but as of late the proximity sensor on this note has either broke or is buggy. First started to notice that the red light of the proximity sensor would not turn off. After a while as I make phone calls my screen will turn off but as I put my phone away from my face it doesn't turn back on. This may not seem like a big problem but if I can't have full control of my phone it is rather bothersome. For example I cannot properly end calls or switch to speaker phone or utilize my phone during the call. It is rather annoying talking while keeping the screen on because I end up click all sorts of things while my face is on the phone. Need help in fixing it. Tried rebooting, turning proximity sensor on and off, battery pulls but nothing. It sometimes returns back to normal after a while but due to my line of work I cannot afford to estimate when it's going to work. Any help would be great. I apologize in advance if this issue has already been addressed. Thanks!
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
Glad I found this. .I have the exact same issue.
Swyped from my Samsung Galaxy Note™ II.

Glad I could help
Sent from my SPH-L900 using Tapatalk 2

mine works unless on speakerphone...at least once after turning speaker off it still did not work
Sent from my SPH-L900 using xda app-developers app

bakarus said:
Just an update:
I brought it back to my local Sprint store to have the device checked out a 2nd time last week. I was able to reproduce the problem to the CSR and they immediately took it in to get it repaired. Told me to come back in a hour to come pick it up. Hour came up and as I inquired about my phone, the Sprint technician told me there was nothing she could do since it was rooted and simply handed me back my phone without a single explanation. I asked them how rooting a phone physically caused my proximity sensor to not work, and they simply shrugged. I then asked the CSR to please tell me what I can do alleviate this problem and he simply said, "I never rooted my phone before, so I don't know what to tell you". I was shocked because I work in sales and never before have I ever said that to a customer. I decided not to argue even though I know I could have and asked for the manager. I then decided to unroot my phone and go back to stock to see if that would magically fix my problem and of course it didn't.
Today, I went to the Sprint store near my work place, and HOLY COW, it was different. No wait, no line, and when I went to talk to the CSR and technician they were friendly and took the time to try to fix the problem. The tech went to through all the basics, doing a battery pull, hard reset, and even suggested to take off my SGP screen protector (I KNOW! I really didn't want to!). Unfortunately it didn't work, and the CSR told me to come back in a few days so they would order me a new one. Excited to hear that, I then asked them to specify which day and probably not wanting to deal with me anymore, decided to give me a brand new one on the spot. They set everything up and even gave me the box and everything, so now I have an extra charger, cable, and earbuds. It just goes to show how different Sprint procedures are. Both stores were Sprint owned stores, and both had the same technical support yet I was treated so differently.
To anyone having the same problems, please do yourself a favor and just unroot it just in case. I find that some stores will do or say anything to not replace your phone. I have been a loyal Sprint customer for almost 6 years and I feel that they will still treat you like crap.
Click to expand...
Click to collapse
Thanks for the great info. I guess the next step is for me the install the stock rom and unroot....

bakarus said:
Glad I could help
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
Brought my phone in to a sprint repair center store. They fixed it by replacing the sensor. Before I left I inspected it thoroughly, they broke the volume rocker and now they're ordering me a new one since they didn't have the grey in stock and back ordered.

Oh wow well at least it goes to show they are aware of the problem and I guess it's better that you will be getting a new phone.
Sent from my SPH-L900 using Tapatalk 2

00mred00 said:
mine works unless on speakerphone...at least once after turning speaker off it still did not work
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
I would bring it in. To me if something is working incorrectly it is every right for you to get an exchange. I mean I paid $300 for this phone, I better get one that works flawlessly.
Sent from my SPH-L900 using Tapatalk 2

bakarus said:
I would bring it in. To me if something is working incorrectly it is every right for you to get an exchange. I mean I paid $300 for this phone, I better get one that works flawlessly.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
i work at sprint
Sent from my SPH-L900 using xda app-developers app

Lol well tell the employees at the flushing, ny store that they are doing something wrong and should handle customer services better
Sent from my SPH-L900 using Tapatalk 2

bakarus said:
Love this awesome phone but as of late the proximity sensor on this note has either broke or is buggy. First started to notice that the red light of the proximity sensor would not turn off. After a while as I make phone calls my screen will turn off but as I put my phone away from my face it doesn't turn back on. This may not seem like a big problem but if I can't have full control of my phone it is rather bothersome. For example I cannot properly end calls or switch to speaker phone or utilize my phone during the call. It is rather annoying talking while keeping the screen on because I end up click all sorts of things while my face is on the phone. Need help in fixing it. Tried rebooting, turning proximity sensor on and off, battery pulls but nothing. It sometimes returns back to normal after a while but due to my line of work I cannot afford to estimate when it's going to work. Any help would be great. I apologize in advance if this issue has already been addressed. Thanks!
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
The reason the red light stays on is because you have smotion on. With smotion the proximity sensor stays on the whole time. If you turn it off the red light will go off. Don't know if that will also fix your other problem. With the smotion on I don't have any issues.
Sent from my SPH-L900 using xda app-developers app

bakarus said:
Just an update:
I brought it back to my local Sprint store to have the device checked out a 2nd time last week. I was able to reproduce the problem to the CSR and they immediately took it in to get it repaired. Told me to come back in a hour to come pick it up. Hour came up and as I inquired about my phone, the Sprint technician told me there was nothing she could do since it was rooted and simply handed me back my phone without a single explanation. I asked them how rooting a phone physically caused my proximity sensor to not work, and they simply shrugged. I then asked the CSR to please tell me what I can do alleviate this problem and he simply said, "I never rooted my phone before, so I don't know what to tell you". I was shocked because I work in sales and never before have I ever said that to a customer. I decided not to argue even though I know I could have and asked for the manager. I then decided to unroot my phone and go back to stock to see if that would magically fix my problem and of course it didn't.
Today, I went to the Sprint store near my work place, and HOLY COW, it was different. No wait, no line, and when I went to talk to the CSR and technician they were friendly and took the time to try to fix the problem. The tech went to through all the basics, doing a battery pull, hard reset, and even suggested to take off my SGP screen protector (I KNOW! I really didn't want to!). Unfortunately it didn't work, and the CSR told me to come back in a few days so they would order me a new one. Excited to hear that, I then asked them to specify which day and probably not wanting to deal with me anymore, decided to give me a brand new one on the spot. They set everything up and even gave me the box and everything, so now I have an extra charger, cable, and earbuds. It just goes to show how different Sprint procedures are. Both stores were Sprint owned stores, and both had the same technical support yet I was treated so differently.
To anyone having the same problems, please do yourself a favor and just unroot it just in case. I find that some stores will do or say anything to not replace your phone. I have been a loyal Sprint customer for almost 6 years and I feel that they will still treat you like crap.
Click to expand...
Click to collapse
Well after a few hours of work/waiting I am sad to say that I did not benefit from the good customer service you got.
I went in today around 10 and dropped off my phone to be looked at by the Tech, who was not in until 11.
Around 12:15 I got a call (on my wifes phone) and they let me know that the phone would have to be entirely replaced. The tech told me he could not swap one out for me. I asked to speak to a manager.
Manager, "hello this is Matt"
Me: "Hi Matt, (explained issue again) and I was hoping you guys could replace my phone for me. "
Manager: "We don't have any phones available for that, we will have to order one from the depot"
Me: ' Oh, you don't have any note II's at the store?"
Manager: "We do, But they are for new customers and activation's only.
Oh... WAIT WHAT?
Ok ok. I understand that if he isn't allowed to and MUST order them from the depot....BUT HOW ARE YOU STUPID ENOUGH TO SAY THAT?
I have worked in various customer service capacities for most of my life, and here is what he said sounded like to me:
(not a real quote): "Here at Sprint and/or our store new customers and activation's are the priority."
What he should have said: "I am sooooo sorry. I am not allowed to do that, I absolutely would if I could. How about I order one from the depot for you and let you know as soon as I have an arrival date?"
sigh. So after all that, because I don't have TEP (sprints monthly insureance) I have to pay $35 to get a "new device"
They PROMISED me that it would be new and not refurb. So we will see how that works out.
Thank you for patiently hearing (reading?) my rant......

GS3 Bricked and need help.

Ok, guys. I typically know what I'm doing, but I wasn't paying full attention when flashing my phone while I was doing a mock fantasy football draft. I went into recovery and flashed a ROM that was for the i9305. Obviously a different phone, but I wasn't paying attention.
The phone does not boot. I plug it in without a battery and it shows the red LED, but that is the only response I can get from it.
I'm not sure where to go from here and that's why I'm wondering what to do from the wonderful members over here.
Any help is appreciated. Thanks

About your only option is to send it in for JTAG service Google mobile tech videos they do it for around 50 I believe, there are others that do JTAG for cheaper but don't have the reputation of mobile tech video
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Shoot, that's what i really don't want to do.
I ordered a usb jig and I hope that works. Otherwise I might just talk to ATT and see if I can upgrade this line early. Thanks for the input, maybe I can hear some good news from someone else.

ThEiiNoCeNT said:
Shoot, that's what i really don't want to do.
I ordered a usb jig and I hope that works. Otherwise I might just talk to ATT and see if I can upgrade this line early. Thanks for the input, maybe I can hear some good news from someone else.
Click to expand...
Click to collapse
This happened to me couple of weeks ago. JTAG is your only option. I used another guy who was cheaper ($25 for JTAG + $5 for shipping and $5 for me to ship the phone over to him). I mailed him the my phone on Friday and it was back in my hand the next Thursday. If your phone is not under warranty, that's your best option. Here's one of his eBay listings: http://www.ebay.com/itm/Unbrick-Sam...653?pt=LH_DefaultDomain_0&hash=item417592da4d
Just bite the bullet and use an old flip phone for one week
Good luck.

doctorbva said:
This happened to me couple of weeks ago. JTAG is your only option. I used another guy who was cheaper ($25 for JTAG + $5 for shipping and $5 for me to ship the phone over to him). I mailed him the my phone on Friday and it was back in my hand the next Thursday. If your phone is not under warranty, that's your best option. Here's one of his eBay listings: http://www.ebay.com/itm/Unbrick-Sam...653?pt=LH_DefaultDomain_0&hash=item417592da4d
Just bite the bullet and use an old flip phone for one week
Good luck.
Click to expand...
Click to collapse
Thanks for the recommendation! That guy does look legit and I may have to go that route. I can't believe I did something this dumb. I may walk into the ATT first and play dumb, maybe get a replacement. I bricked my phone on the wrong day, that's for sure. I'll contact the seller in the meantime and thanks again! Saved me $15 if I have to go that option.

ThEiiNoCeNT said:
Thanks for the recommendation! That guy does look legit and I may have to go that route. I can't believe I did something this dumb. I may walk into the ATT first and play dumb, maybe get a replacement. I bricked my phone on the wrong day, that's for sure. I'll contact the seller in the meantime and thanks again! Saved me $15 if I have to go that option.
Click to expand...
Click to collapse
If your phone is still under warranty, you can walk into AT&T and play dumb. They'll give you a refurb replacement.

I played dumb when I did the exact same thing worked for me. Lol
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

jmatt78 said:
I played dumb when I did the exact same thing worked for me. Lol
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Haha, I hope it works the same way with me! I'm heading over tomorrow morning. Did they give you a refurb in-store, or did they mail it to you? And I'm guessing you had to give them your old phone?

ThEiiNoCeNT said:
Haha, I hope it works the same way with me! I'm heading over tomorrow morning. Did they give you a refurb in-store, or did they mail it to you? And I'm guessing you had to give them your old phone?
Click to expand...
Click to collapse
Go to a warranty and repair center if you want a refurb, the stores are just sales reps who will point you in that direction.

berryman13 said:
Go to a warranty and repair center if you want a refurb, the stores are just sales reps who will point you in that direction.
Click to expand...
Click to collapse
One small problem with that, there isn't one close to my location at all. So, I'll head down to my usual store and see what they say. Thanks for the input though. I happen to be the 1%...

There is also a whole thread how to restore after flashing another phones ROM.
http://forum.xda-developers.com/showthread.php?t=1727443
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

blaker13 said:
There is also a whole thread how to restore after flashing another phones ROM.
http://forum.xda-developers.com/showthread.php?t=1727443
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
If i could actually get into download mode that would be helpful, but my phone is dead.

ThEiiNoCeNT said:
If i could actually get into download mode that would be helpful, but my phone is dead.
Click to expand...
Click to collapse
Sometimes you can get into DL mode without the screen on... You will see Odin pick it up... Or you might need JTAG. There are a few videos to do it yourself on you tube.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

blaker13 said:
Sometimes you can get into DL mode without the screen on... You will see Odin pick it up... Or you might need JTAG. There are a few videos to do it yourself on you tube.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
:/ I've tried tons of ways to try and get into download mode. I read that if you are hard bricked, a jig wont work. Odin doesn't want to pick anything up.
I'm heading to ATT in about an hour when they open and hopefully something good comes out of it. I'll be sure to update you guys on what happens.

To every story there is an ending, and here is mine.
I went to the ATT store and played dumb, I tripped when walking into the store and pretended to hurt my leg.
Ok, not really. I walked in, talked to a nice lady and explained how the recent update to 4.1.2 made my phone stop working. Perfect timing, I know, haha. She tried the usual, removing battery, plugging it in and putting in a new battery. Didn't work.
She was very nice and basically said, well, we'll replace it for you for free. I was ecstatic(on the inside). She called up some higher power from the phone and talked to them for a bit. She explained the situation to them and then to me. The device was still under the 1 year warranty from Samsung and they'll replace it for me. I should be getting my new phone in the mail in a few days and just have to mail the bricked one back to them. So happy!
Thank's for the everyone and if anyone finds this story later on, this method works. It's not the most morally acceptable method, but if you look at the big picture, we should technically shouldn't be paying hundreds for a phone plan anyways.
Thanks again, cheers.

[Q] Brand New Note 3 problem

Hi guys, I have a weird problem and I need your advice.
My brand new galaxy Note 3 Sm-N900T is having screen blackouts....
Its like after the screen timeout the screen goes off and then when I press the power button it doesn't go back on again.
Or if I turn the screen off it doesn't go back on again... the buttons are working the sounds are on, I can answer calls and everything but the screen is black.
If I play with it (pressing power or home buttons) for a while it comes back on. Sometimes the phone restarts (rarely, I think because i press power button).
I have tried everything from playing with settings to wiping the cache and resetting the phone few times.
It looks like its a software issue to me, or maybe sensor.. but i think that when power button is pressed the screen should turn on regardless of sensors.
I do have the custom S-Case but I had the issue even before I got that.
Now.. I have few choices :
1. Go to t-Mobile and get a replacement.. probably refurbished, not a fact that the problem will away because I heard of lots of people having this issue ...
I of course do not want to do that.. I have this phone for less than a month.
2. Wait for KitKat....
3. install some kind of custom rom and see if problem goes away.
If anyone can help, Id really appreciate it.

I would do an exchange.. you paid good money for it and a defect is a defect, I wouldn't depend on a 3rd party patch for this
Sent from my SM-N900T using Tapatalk

?
go to the store for change this defective note.

This may be jelly bean bug... Lots and lots of people report the same problem...
If I replace my piece I will probably get a refurbished one with a great chance of having this or some kind of another problem......

Keda_P said:
This may be jelly bean bug... Lots and lots of people report the same problem...
If I replace my piece I will probably get a refurbished one with a great chance of having this or some kind of another problem......
Click to expand...
Click to collapse
sucks man.
I know on my htc onei have the purple camera problem but everything else was fine. they had to send me 2 replacements because the first one had a yellow screen and worse camera then mines.
Tmobile doesnt even check there replacement. Most of the time there phones that people traded in. And all they do with those is a power on check.
Now if you just got the phone and within the 14 exchange you can take it to the store and get a brand new one.

Had it for more than 2 weeks now.. since i was always playing with it i did not notice the problem .. (the screen was always on).
I called Samsung and Tmobile. I told tmobile that samsung said i have a defective phone. so Tmobile is sending me a "Like new" phone meaning that someone returned it within 14 days. I get to check it and if i dont like it i will just send them their phone back. and suddenly mine doesnt do the problem for 30 minutes lol.. maybe it got scared. Personally i think that KitKat would fix it.

Any force closes? I had this problem too untill I stopped using the crapy My Magazine bloatware, which was also sometimes force closing...
Sent from my SM-N900T using Tapatalk

No, no force closes, but one time it was funny, a little bit of status bar appeared from the bottom and on top it was a little bit cutoff.... like someone slid the screen up few pixels.
And whatever was cut just came from the bottom. Its weird... for $700 phone it should be flawless... I hope they dont send me crap phone and i hope they dont send my phone to someone else.
How can i get rid of it to see if that was the problem?

My phone works perfect and I had if since the first week they came out. .. It's not a jellybean thing you phone has a problem. ..
Sent from my SM-N900T using XDA Premium 4 mobile app

djtheraven said:
My phone works perfect and I had if since the first week they came out. .. It's not a jellybean thing you phone has a problem. ..
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I figured id try to reflash (not data reset, but reflash via Kies) so far so good no problem.
The whole thing looks like soft prob, not hard.
If it comes back Ill let you know. This could be a nice fix if works.

I'm in nyc, and my local store called the warrenty center and got me a brand new SGS2 one time. It still had all the blue plastic in the sim card and sd card slots, and plastic on the screen. So I'm know they can request it, just depends on your store if they are willing.
Sent from my SM-N900T using Tapatalk

Keda_P said:
I figured id try to reflash (not data reset, but reflash via Kies) so far so good no problem.
The whole thing looks like soft prob, not hard.
If it comes back Ill let you know. This could be a nice fix if works.
Click to expand...
Click to collapse
My sgs2 had problems out of the box. After I installed custom ROM they went away. It does happen. Restored stock via Odin, still no problems. Sometimes the software doesn't flash correctly from the manufacturer.
Sent from the phablet of the year!

noobtoob said:
My sgs2 had problems out of the box. After I installed custom ROM they went away. It does happen. Restored stock via Odin, still no problems. Sometimes the software doesn't flash correctly from the manufacturer.
Sent from the phablet of the year!
Click to expand...
Click to collapse
Well, I dont know what to think anymore... Looks like the problem persists but happens so rare that without the past I wouldnt notice it.
This makes me believe that with KitKat it will probably disappear. If soft changes cause this to go away or be less it means (to me) that the phone is not defective. New phone is still on the way, to bad I did not purchase it at local store... I did it online, so there is no one to yell at.
It will arrive on Feb 6th so I have plenty of time to test my phone, with some luck KitKat will roll out during this time and then I will be able to definitely see. And if new phone is cool I have the option of exchange anyway .
Thank you all for your help, keep posting, its an interesting issue.

:/
Phone went worse and worse everyday ... now the S-Pen "Air Command" doesnt pop up, several weird disfunctions...
Waiting for the replacement.

G3 Strange Behaviour, any help?

Hey everyone,
All of a sudden this afternoon I was struggling to respond via Facebook messenger and pull down the notification shade and then all of a sudden the phone was doing whatever it wanted selecting things on its own and generally ignoring my commands.
I did a factory reset but the issues remain and after doing a restore via a kdz file it seems that again the issues remain.
It seems like I can use the touch screen but everything requires me to hold the on screen selection down for a few seconds to get it to respond...
It's been working fine up to this point and I don't have a clue what's gone wrong...
Sent from my iPad using Tapatalk HD

Faulty digitizer? Have you tried pulling the battery and letting it sit for a few minutes?

americasteam said:
Faulty digitizer? Have you tried pulling the battery and letting it sit for a few minutes?
Click to expand...
Click to collapse
Yeah done that but still nothing, was in a dialler a minute ago and all number keys worked fine but then other keys wouldn't and now number keys need holding down again too...
Sent from my iPad using Tapatalk HD

If I press rapidly on buttons on the screen it will respond first time to app icons etc, for example if i rapidly press on the back button and then press on the app icons with another finger it works straight away.
Otherwise I have to hold on a button for a couple of seconds before the touch registers...
Sent from my iPad using Tapatalk HD

Sounds like a defective unit, I'd return it asap.

Semantics said:
Sounds like a defective unit, I'd return it asap.
Click to expand...
Click to collapse
I'm leaving it off and with the battery removed to try again in the morning, would I need to send it back to LG?
I got it off amazon...
Sent from my iPad using Tapatalk HD

matw01 said:
I'm leaving it off and with the battery removed to try again in the morning, would I need to send it back to LG?
I got it off amazon...
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
How long have you had the phone? What carrier? I would think you could contact the seller and let them know you need a replacement unit. You might even be able to bring it back to the carrier store if its branded by one of the US carriers.

Semantics said:
How long have you had the phone? What carrier? I would think you could contact the seller and let them know you need a replacement unit. You might even be able to bring it back to the carrier store if its branded by one of the US carriers.
Click to expand...
Click to collapse
A couple of weeks maybe and it's a sim free European model, I live in the uk...
Sent from my iPad using Tapatalk HD

matw01 said:
A couple of weeks maybe and it's a sim free European model, I live in the uk...
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
I would contact the seller immediately and let him know the unit is defective. This is the first time I've heard of anything like this happening, I can't find another instance on the forums here.

Semantics said:
I would contact the seller immediately and let him know the unit is defective. This is the first time I've heard of anything like this happening, I can't find another instance on the forums here.
Click to expand...
Click to collapse
I know, been working fine all day and then all of a sudden it went...
I will contact amazon, might have to go through lg though.
Sent from my iPad using Tapatalk HD

Checked my phone after leaving it over night and its still not working although part of the touch screen seems more responsive now it's still definitely got issues.

Call Amazon support, explain the problem. They should send you a replacement for you to get tomorrow morning even before you sent yours to them. Happened to me in the past in the UK (with my Galaxy S3), I was impressed by their customer support. They even asked me if I wanted a refund or a replacement, and it was 8 or 9 months after I had bought it!

Please help: different strange behavior
Today while I was on the google now screen my phone stopped what it was doing, vibrated, and took 4-5 photos with the flash (at 11:45am). This same behavior happened yesterday also, though I'm not sure what time.
My phone is still unrooted, running the google now launcher (installed from a downloaded apk, but updated from play store) and all other apps directly from play store. I didn't have any apps running that had access to the camera, so I am nervous that something is wrong with the phone.
Anyone else seeing similar behavior? Thanks!!!

spoke to LG but they have to check my imdi number which they can't do till monday