Fire TV Remote: Battery Life??? - Fire TV Q&A, Help & Troubleshooting

Anyone else experience horrible battery life with their remote's "new" batteries? Mine died almost a month after unboxing. Is this normal?!?

spyder3 said:
Anyone else experience horrible battery life with their remote's "new" batteries? Mine died almost a month after unboxing. Is this normal?!?
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I think mine is 3 months old. I haven't had to change batteries yet.
Sent from my SCH-I545 using Tapatalk

Are you talking about the batteries that came with it? Those batteries are always crap and last maybe 1/3 of good brand batteries.

Fire TV Remote: Battery Life... Me Too!
spyder3 said:
Anyone else experience horrible battery life with their remote's "new" batteries? Mine died almost a month after unboxing. Is this normal?!?
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Click to collapse
I'm have the same problem. I recently bought a new pack of Durecell coppertop AAA, and they lasted 5 days, and I got a message saying my batteries are running extremely low. I use my AFTV exclusively for XBMC. Any help would be appreciated.
Thanks.

My "new" from the box Amazon batteries only lasted 1 week before I got the on screen message to replace :crying: I've changed to a set of cheap Lidl batteries, so far they've lasted longer than the originals.

Has anyone updated the remote firmware? Mine says it is due for an update, but I haven't seen anything about it...

spyder3 said:
Has anyone updated the remote firmware? Mine says it is due for an update, but I haven't seen anything about it...
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Yes, i've updated my remote to the latest version and I've been using the batteries that came with it for about a month now. Which reminds me, better pick up a package of triple AAA's...

I think I've changed batteries once, had my boxes since early June

Battery problem
I am having a bizarre problem with the Amazon Fire TV Remote batteries. I put in Energizer batteries and they last about 2-3 days before dying. I am on my 3rd set of batteries after about 8 days of owning this device. I think I have a defective remote somehow.
EDIT: I returned the damn thing to Staples and got another one.

twqwctf said:
I am having a bizarre problem with the Amazon Fire TV Remote batteries. I put in Energizer batteries and they last about 2-3 days before dying. I am on my 3rd set of batteries after about 8 days of owning this device. I think I have a defective remote somehow.
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Edit: That did not help. I am on my 3rd set of batteries in less than a month of opening the fire TV. At this rate, I better stock on AAA batteries. I am on the latest prerooted Firmware.

I think SPMC's new "let Fire TV sleep" feature may help with this too.

spyder3 said:
I think SPMC's new "let Fire TV sleep" feature may help with this too.
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others complaining about FireTV remote batteries dying also here
http://www.amazon.com/forum/fire/re...orum=Fx2L8EBNTOXFSA7&cdThread=Tx2MCRHDPVFEJ87

I had exchanged by FireTV at Staples for another one. The batteries were dying in 2-3 days only. Yikes. The new one doesn't have this issue yet anyway. If anyone is having issues where their FireTV remote is eating batteries really fast, I suggest return/exchange.

I just went through 4 sets of Energizer AAA batteries. It dies in about 2-3 days. I contacted support, and all they can do is replace everything. I spent like two days setting a bunch of stuff up on the Fire TV. So I just ordered another remote. When it arrives, I'll just package up the broken remote and return it for a refund. I hope the problem is on the remote side and not on the Fire TV itself somehow draining the remote. The remote was updated to the latest firmware, and it still drained the batteries. I paired the Fire TV with my Fire Stick remote, and apparently, the Fire Stick Remote doesn't have any firmware. I'm not an electrical engineer or anything, actually I am, but I'm guessing that the mic might be draining the battery. Our kids are loud and they make noise all freaking day. So the remote is probably trying to process all the gibberish from the kids all day long. I might just put some electrical tape to cover up the mic, and see if that makes a difference.

I am on my sixth set of AAA batteries since setting up the Fire TV
"I just went through 4 sets of Energizer AAA batteries. It dies in about 2-3 days. I contacted support, and all they can do is replace everything. I spent like two days setting a bunch of stuff up on the Fire TV. So I just ordered another remote. When it arrives, I'll just package up the broken remote and return it for a refund. I hope the problem is on the remote side and not on the Fire TV itself somehow draining..."
I have had to put knew batteries in the remote every other day if use. Over the holidays, each evening I tried to use it required new batteries. I believe the box never actually turns off so the remote continuously searches and waits for a command. There is no on off button on the box. It may be a design flaw. Last evening I removed the remote batteries. I might have to do this each time I'm finished watching for the day. Annoying!

Batteries and remote
All of a sudden, I too seem to ahve that problem. In fact I put in fresh and those lasted about 1/2 hour. Mayabe it was the batteries but now I have a new set. I agree with one person.. think it might be a bad remote.?

I think everyone is most probably experiencing exactly what I've experienced, it's not that the batteries are dying from you take one out and then put it back in the remote then works. I have 3 fire boxes and all three remotes do this, can be within minutes of using, can be days. No idea why this is happening but sounds like this could be an on going problem.

2 weeks ago I changed the batteries out of my remote, the ones that came with the remote when I got it like what, almost 2 years now? But there has been like 2 or 3 times I did have to take the batteries out and put them back in to get the remote working/recognized by my FireTV 1. So it has happened to me, but not very often.

donload the remote app and you save the battery! app called CetusPlay, you can find it on google play store,and there is another on called wukong tv remote, but know it seems not working in the mouse.

We have two Fire TV boxes and two voice remotes. They both have worked fine, except the one remote has recently started chewing through good quality alcaline batteries within 1-2 weeks at the most. The other remote is fine.
Is this a firmware issue on the remote? With so many people complaining for so many years it must have come to Amazon's attention ?

Related

Acer replacement/spare parts?

Hi all, my refurbished tab suddenly decided to stop charging, so I'm looking to see where I can get spare parts for it? Either the battery, the charger, and/or the AC-in port are bad. I already contacted the vendor, and it's still in the 90 day period... but I wanted to have a back up plan.
For argument's sake, The original charger seems dead, I connect it and nothing. I have a car charger, plugged into a DC-AC adapter that starts to charge it briefly, but then it starts acting crazy (it rapidly changes from charging to not charging). I think the AC port might be messed up since there's a faint smell of burned circuits when I sniff the little "port" (was going to use hole )
The tab does turn on, and if I leave it connected to the DC charger it should eventually charge (it charged about 3% with the tab off in about 4 hours).
Ideally I will get a positive response from the vendor (only reason I haven't opened the tab up), but as I said, I rather have a backup plan.
I'm sorry but did you say you kept charging it even after sniffing its (I'll do it) hole and smelling burning? I hope I Mis understood that part. However to offer some kind of help, do you smell anything using the stock charger, and have you wiggled it at all to see if it picks up? Also I would check that other adapter output, 12v and 1.5a iirc. Lower may account for the switching of charging and not, also slow charging. To high may be the smell and you toasting your tablet.
Sent from my LG-P999 using Tapatalk 2
Yes I did try to charge it after I smelled the burning. I only noticed that the tab wasn't charging when I heard it whine about low battery even though it was still connected. I then tried plugging it in, and out multiple times and wiggling the connector about to see if it would make proper contact. By the time I got around to sniffing stuff, if something were going to happen I'm sure it would have happened, but just in case I haven't pushed the issue with the stock charger, though it's pretty clear it's as dead as a sexually active teenager in a Friday the 13th movie.
I'm actually tempted to buy a replacement charger if I find one around locally; I'm not going to order it online and wait for "X" amount of days.
In any case, I got enough of a charge to restore it to stock ICS, no unlocked bootloader, no root.... *SIGH* these things are really NOT fun in their stock state.
OK...one last thing to check....the charger has 2 parts on the wall plug side. There's a tab you push down and the blades slide off, under that on the plug side will be 2 metal tabs, check those. I don't know if you had to put that on when you got it, but its something worth checking out. Maybe lightly pull the tabs up, don't get crazy just a little, slide the blades back on and give it a shot.
I would suggest checking the middle pin, however it takes a charge from the other charger you tried, so I doubt that's it, but maybe something worth checking anyways.
I know this isn't the point of the thread, but why replace if its a simple fix?
Sent from my A100 using Tapatalk 2
masr1979 said:
Hi all, my refurbished tab suddenly decided to stop charging, so I'm looking to see where I can get spare parts for it? Either the battery, the charger, and/or the AC-in port are bad. I already contacted the vendor, and it's still in the 90 day period... but I wanted to have a back up plan.
For argument's sake, The original charger seems dead, I connect it and nothing. I have a car charger, plugged into a DC-AC adapter that starts to charge it briefly, but then it starts acting crazy (it rapidly changes from charging to not charging). I think the AC port might be messed up since there's a faint smell of burned circuits when I sniff the little "port" (was going to use hole )
The tab does turn on, and if I leave it connected to the DC charger it should eventually charge (it charged about 3% with the tab off in about 4 hours).
Ideally I will get a positive response from the vendor (only reason I haven't opened the tab up), but as I said, I rather have a backup plan.
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If you smelt a burnt smell coming from the tablet power port i would not recommend using it and replace it. The charger port is available on ebay as i was searching for other things for this tablet.
Well tried to inspect the charger... the thing looks brand new (well it is only a month old) pins are fine, and the contacts look fine as well. Believe me whenever possible I try to fix things more because I just like tinkering with stuff than anything else, but what I was thinking is that while I'm messing around with that I won't be able to use the tab. I will admit that messing around with power sources/adapters/etc isn't my strong suit... but that makes it even more exciting LOL!
dslayer83, I guess my searching skills have been found wanting. Before posting anything I did some searches but could not find anything through google, or ebay. Just about the only thing I found was the vache's thread where he uploaded the service manual, which has a slew of part #s, but sadly google searches for the parts that interest me don't turn up much.
In any case, I was contacted by the seller today asking if I wanted a refund or a replacement, so maybe I won't have to resort to plan"B". Still curious as to what the hell happened that made the tab go crazy, this is the first time I've had what appear to be hardware related issues with any of my electronics (coming from somebody who owned and abused a 3rd revision PS2, that's quite the statement), so it's all so new. Oh well, guess I'll ignore my curiosity this one time.
Thanks guys.
I would exchange it for sure. Or return, up to you. Aside from battery life and learning to use the screen around that 1 horrid angle, this tab has been amazing, coming.from a nook color to nook tab to kindle fire to a100. For 7" I'm not sure anything comes close for the money.
As for what happened, its hard to say. Could be something stuck in the port burned off, the charger wasn't regulating properly before it died, any number of things. The tab seems alright aside from hole sniffing and charging...anyways if you plan to exchange, make sure you get a new charger too.
Sent from my LG-P999 using Tapatalk 2
pio_masaki said:
I would exchange it for sure. Or return, up to you. Aside from battery life and learning to use the screen around that 1 horrid angle, this tab has been amazing, coming.from a nook color to nook tab to kindle fire to a100. For 7" I'm not sure anything comes close for the money.
As for what happened, its hard to say. Could be something stuck in the port burned off, the charger wasn't regulating properly before it died, any number of things. The tab seems alright aside from hole sniffing and charging...anyways if you plan to exchange, make sure you get a new charger too.
Sent from my LG-P999 using Tapatalk 2
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Ditto on the return or exchange. Why tempt to repair something that can be replaced. I love my a100 and its the first tablet ive owned and only paid $80 for it. I know i got my money worth out of it already.
pio_masaki, you like this tab more than the Nook Tablet? I don't particularly like the design, but I thought the NT would be the better tablet... then again that just might be because I'm not a die hard Nvidia fan. I know I definitely like it better than the Kindle Fire since I've dealt with those (no SDCARD?... who came up with that?) I do agree though, that for what I paid nothing comes remotely close... though I paid $100 more than dslayer83 (lucky bastard).
Anyways, yeah I'm going for the exchange. If the seller was going to start giving me too much grief I was ready to repair it myself, but they seem to be complying so maybe there will be no need.
It doesn't really have anything to do with me liking nvidia, actually I don't care for nvidia for a few reasons, however the performance and price can't be beat. The nook tablet is just a bootloader locked color with dual core, imo not worth its price. The a100 is a true tablet, cameras, GPS, etc for the same price new.vs new last I looked. Plus now that ics dropped the sources will propel the a100 way beyond the others for performance and rom/kernel deving.
When I had the NT they could only root the stock, no cwm or custom roms available, it may be different now,but for me and what I want from my devices the a100 couldn't be beat. The fire would be second for me, my mom uses it now and it runs fine on ics for the most part.
Sent from my LG-P999 using Tapatalk 2
Sorry didn't mean to imply you where an nvidia fan, just that I don't really like them and usually go out of my way to evade them, whenever possible. That said, I just think the Ti chips on the NT and the Fire is better than the Tegra2, plus I hear wonders about the NT screen which I will say is the one area that the A100 didn't really feel great (despite me saying that the Ti chips are better I'm in no way complaining about this tabs power, not by a long shot). It looks super indoors but outdoors it's closed to impossible to read; still that's not a biggie.
Tomorrow I'm sending it back to get replaced, so fingers crossed I get a replacement by the end of next week, or sooner
On a side note, last I checked the NT had CWM, CM9 and the whole thing, though CM9 didn't seem like it wasn't at the daily driver level. I think devs were concentrating on porting the 3.0 kernel to it. I was really interested in getting one, but due to it's shape it wasn't a good fit with what I needed.
I completely agree on the nvidia thing, I have quite a beef about their drivers, also a laptop that has burned out 3 $600 replacement video cards, the last took the motherboard with it. That aside, for my money the t2 offered the performance I wanted vs price and.development at the time. I'm glad they cracked.open the NT, its going to be a very tough unit to beat once 3.0 gets going on it.
Im pro TI by far, and my next phone will likely be one sporting their hardware, or rather anything not tegra like my g2x. The a100 certainly fails screen wise, and if I decide to move from my Acer the NT is definitely on the list again.
Back on topic I'm glad to hear the seller is stepping up and handling business in a professional manner, so many stories about sellers flaking on their products makes hearing of a good one kind of rare. If you don't mind, who did you go through? It may help others looking for a good deal and a seller they can trust will do the right thing.
Sent from my LG-P999 using Tapatalk 2
masr1979 said:
though I paid $100 more than dslayer83 (lucky bastard).
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Heh, well i work in a cellphone repair shop and we buy and sell as well. I see plenty of knock offs come through the door but this puppy was well worth the buy. Im enjoying exploring what all i can do with it. Already using my Infuse wireless hotspot for its internet when im not around wifi. Might just get a car mount and use it for long trips for gps instead of tying up my phone.
pio_masaki said:
...Back on topic I'm glad to hear the seller is stepping up and handling business in a professional manner, so many stories about sellers flaking on their products makes hearing of a good one kind of rare. If you don't mind, who did you go through? It may help others looking for a good deal and a seller they can trust will do the right thing.
Sent from my LG-P999 using Tapatalk 2
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I'm also hoping to get a phone using TI hardware in the future, but since I'll probably be going to republic wireless in a few months my options will be limited... *SIGH* In the mean time I'm probably buying a pandaboard at some point, though I'm not even sure for exactly what yet. I'd use it for an htpc, but I'm going to use a Raspberry Pi I'm supposed to be getting in June to run XBMC, maybe I'll just shove the pandaboard, instead of the a100, in the car, so many plans, so little money to do them all LOL!
Anyways, the seller is 1saleaday down side it's not a constant stock thing, they'll have deals for well... 1 day. A lot of the times their electronics are refurbished, but despite that everything that I've ordered has come to me looking not "like" new, but brand spanking new. This tablet in particular was refurbished by Acer themselves according to a little label... and while it did crap out, I'm perfectly aware that "sh*t happens". On the topic of shiesty sellers, my attitude until I heard from them should indicate what I think about most stores and their services, but glad to be pleasantly surprised this time.
dslayer83 said:
Heh, well i work in a cellphone repair shop and we buy and sell as well. I see plenty of knock offs come through the door but this puppy was well worth the buy. Im enjoying exploring what all i can do with it. Already using my Infuse wireless hotspot for its internet when im not around wifi. Might just get a car mount and use it for long trips for gps instead of tying up my phone.
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Well I'm not hating dude more power to you if you can get cheap toys... still that only further reiterates my previous statement... lucky bastard (LOL)
I'm considering a rpi for the bedroom, but the living room has an atv1 with Ubuntu and a crystal decoder for HD playback and the other bedroom an atv2 both running xbmc, been running since my dash on my Xbox lol. Glad to meet another user. Now if only I could get xbmc for my tablets....
Sent from my LG-P999 using Tapatalk 2
pio_masaki said:
I'm considering a rpi for the bedroom, but the living room has an atv1 with Ubuntu and a crystal decoder for HD playback and the other bedroom an atv2 both running xbmc, been running since my dash on my Xbox lol. Glad to meet another user. Now if only I could get xbmc for my tablets....
Sent from my LG-P999 using Tapatalk 2
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That would be epic... but in the mean time it's cool using the tab as a control
masr1979 said:
That would be epic... but in the mean time it's cool using the tab as a control
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Yeah the tab does make a very nice remote lol
Tapatalked from my A100 - Flex Reaper RF1.

Third Party Battery Charging

I bought a couple of cheap Chinese replacement batteries for my Xperia Play just to see if they were any good. So far, they seem to be lasting a lot longer than the original battery, but I've noticed I cannot charge them using the phone (it seems I have to use the standalone charger that came with the batteries). Is there any way I can convince the phone to charge these batteries, or is there some kind of hardware lockout for third party batteries that I won't be able to get around?
jmetal88 said:
I bought a couple of cheap Chinese replacement batteries for my Xperia Play just to see if they were any good. So far, they seem to be lasting a lot longer than the original battery, but I've noticed I cannot charge them using the phone (it seems I have to use the standalone charger that came with the batteries). Is there any way I can convince the phone to charge these batteries, or is there some kind of hardware lockout for third party batteries that I won't be able to get around?
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It's probably not a hardware lockout, just that the batteries are cheap. It comes with it's limitations, I presume.
ridder215215 said:
It's probably not a hardware lockout, just that the batteries are cheap. It comes with it's limitations, I presume.
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Click to collapse
The thing is, if there wasn't a lockout, I would assume the phone would at least be trying to charge them. It doesn't even show the charging icon when I plug it in. It just sits there running off USB power without providing any charging voltage to the battery. It may very well be that since the batteries are cheap, the manufacturer didn't bother to put a correct ID chip in or something, though. I'm just wondering if there's something I can change in the phone's settings or in some configuration file, or if it's something I can't do anything about at all. I did change the capacity in build.prop to match what's on the label for the batteries, if that might have affected the charging capabilities in some way.
Okay, the second battery of the two did show the charging icon when I plugged the USB cable into the phone. Interesting. Of course, it was already fully charged when I booted the phone with the USB cable attached, so maybe that had something to do with it. I'll have to see if the behavior is the same once it's been run down a little.
You get what you paid for. Sounds more truerer than ever. No pun intended.
chery2k said:
You get what you paid for. Sounds more truerer than ever. No pun intended.
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No need to lecture me, I knew I was probably headed for some issues. Just feeling optimistic, haha.
What's awesome is that they really do last a lot longer than the stock battery. Phone's been on for almost 5 hours now, I've been tethering over WiFi for at least two hours, and the battery is just over half depleted. My stock battery would be blinking the 10% warning after this amount of tethering.
Okay, weirdness. The second battery charges in the phone without any problem (I let it run all the way down this time, then plugged in the USB connection). I wonder if it has anything to do with the way the label on the first battery bunched up when I inserted it? Maybe that was causing one of the contacts to not make a solid connection or something. I'll have to try it out again later.
chery2k said:
You get what you paid for. Sounds more truerer than ever. No pun intended.
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I'm sorry, I just re-read this, and I'm genuinely confused by your statement regarding puns. I'll accept it as true, but I'm not sure which part of the preceding statement could be taken for a pun. I mean there's 'more truerer', which is kind of a funny way to word things, but it doesn't call the word 'pun' to my mind, haha.
Alright, well, I tried it again with the label un-bunched, and I guess battery #1 is just defective. Battery #2 still charges happily. I'll e-mail the seller and ask if they're willing to send me another battery or give me a partial refund (although a partial refund out of $22 wouldn't be that much, haha).
EDIT: Alright, I sent the seller a message, and they're just going to send me a replacement battery. I don't even have to send back the defective one! I just hope the new battery works like the 'good' one of the two I got in this set, and not like the 'bad' one. If anyone's curious, these are the MPJ brand batteries available on eBay. At the price they sell for, and with the willingness of the seller to correct a situation like the one I got into, they're probably worth the risk.
I only wish I could say whether the batteries are better than a brand new stock battery. The battery I got with my phone was sealed and unused, but for some reason it was a year older than the phone itself, so it might have already been suffering from diminished capacity due to age. The MPJ batteries definitely last a lot longer than my phone's battery when I first got the phone back in January, though.

I think my battery is dying

My kindle has been doing this thing where the battery will randomly jump from a healthy percentage to zero, displaying an exclamation mark, and then reboot, after which it will return to it's previous healthy percentage.
Does this mean the battery is dying? Or could it be a software issue? I've had it for about 18 months and I purchased it refurbished. Plus I use it a lot.
If it is in fact the battery, do I have any options as far as replacing it? I'm guessing it's no longer under warranty, especially since I rooted it and put a custom rom on it.
I suggest replacing it but, Kindle batteries only last a few months before they start pH*uck up.
Sent from my Amazon Kindle Fire using xda app-developers app
404-Not Found said:
I suggest replacing it but, Kindle batteries only last a few months before they start pH*uck up.
Sent from my Amazon Kindle Fire using xda app-developers app
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Click to collapse
I'll have to disagree with you on that. I have had my three Kindle Fires for close to two years now and I've never had an issue with the battery that wasn't brought on as a result of the ROM that was installed. Several other users have had the same issue in the past and it seems to be a bug found in some ROMs.
OP, I'd suggest you update your ROM or install a different one and see if the problem persists.
soupmagnet said:
I'll have to disagree with you on that. I have had my three Kindle Fires for close to two years now and I've never had an issue with the battery that wasn't brought on as a result of the ROM that was installed. Several other users have had the same issue in the past and it seems to be a bug found in some ROMs.
OP, I'd suggest you update your ROM or install a different one and see if the problem persists.
Click to expand...
Click to collapse
Ive had 4 Kindles, all with the same damn battery problem, which is annoying to me. But I don't know if I have had defective Kindles. All new and last a few 5-9 months.
Sent from my Amazon Kindle Fire using xda app-developers app
Wow I'm using my fire for over a year now. Only have that charging issue (which I fixed DIY style).
Sent from my nuclear powered toaster.
jji7skyline said:
Wow I'm using my fire for over a year now. Only have that charging issue (which I fixed DIY style).
Sent from my nuclear powered toaster.
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Click to collapse
Oh yeah, the charger is crap. It was poorly designed, doesn't seat very well and I've gone through four of them, I'm sure, because of this. The devices would "act" like it was a battery issue, but in the end it was just the chargers failing (I'm sure it causes serious wear on the mother board as well).
After purchasing the quick charger and black usb cable, I've never had an issue since.
soupmagnet said:
Oh yeah, the charger is crap. It was poorly designed, doesn't seat very well and I've gone through four of them, I'm sure, because of this. The devices would "act" like it was a battery issue, but in the end it was just the chargers failing (I'm sure it causes serious wear on the mother board as well).
After purchasing the quick charger and black usb cable, I've never had an issue since.
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Click to collapse
All my chargers didn't work with the kindle except one.
Sent from my Amazon Kindle Fire using xda app-developers app

3rd Party Chargers (also, beware of faulty ASUS chargers)

I'm curious if anyone's found any 3rd party chargers (or cradles) yet. Mine overheated and had a meltdown and I'm having some difficulty getting Asus to replace the darn thing.
Pics below. Beware. The watch seems fine, but was hot as hell when I took it off the charger in the morning.
jed123 said:
I'm curious if anyone's found any 3rd party chargers (or cradles) yet. Mine overheated and had a meltdown and I'm having some difficulty getting Asus to replace the darn thing.
Pics below. Beware. The watch seems fine, but was hot as hell when I took it off the charger in the morning.
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Click to collapse
The charging cradle is now available here:
http://store.asus.com/us/category/A21026
jed123 said:
I'm curious if anyone's found any 3rd party chargers (or cradles) yet. Mine overheated and had a meltdown and I'm having some difficulty getting Asus to replace the darn thing.
Pics below. Beware. The watch seems fine, but was hot as hell when I took it off the charger in the morning.
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Click to collapse
Jed123, I had the same thing happen to my charger this morning. Did you have success getting ASUS to replace it? THanks.
HuskerDad3 said:
Jed123, I had the same thing happen to my charger this morning. Did you have success getting ASUS to replace it? THanks.
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Click to collapse
I tried for 2 weeks to get them to help me and both tech & customer service were pretty inept. By the time I'd gotten to the point where they were willing to replace the cradle, I decided to just return the thing to Best Buy.
Were I to do this entire thing all over again, I'd have just gone to Best Buy for an exchange. They do it immediately, no questions asked. Asus is hopeless.
But to be honest, I was sorta glad to give it back, charging issues aside. The watch just didn't do enough for me. I liked it while I kept my expectations low and tried not to think about it. But when I did, boy I'd get a bit frustrated with how half-baked it was, even as an early adopter product.
jed123 said:
I liked it while I kept my expectations low and tried not to think about it. But when I did, boy I'd get a bit frustrated with how half-baked it was, even as an early adopter product.
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Weird, I feel almost exactly the opposite, that there's very little about it that needs improvement. I guess I'm coming from a different place. I was really an early adopter: I used the first Sony Smartwatch for 2-1/2 years before getting the Asus. Compared to the old Sony, these Wear devices are amazingly good.
Same here. Love mine for now. lol
Could be the problem root cause be that the charger shipped with the cradle has an 1.35 A output , while the cradle itself is badged Input 5V, 0.5A ??? little bit too much current!!!
rdgs
H.
I actually had really good customer service from Asus. I emailed them, got an RMA and sent the watch and charging cradle to them and had it back within a week. They replaced the battery in my watch and gave me a new cradle. I sent the watch too bc I couldn't even power it on. I have pretty happy with it and have had it since Christmas.
Sent from my Droid Turbo 64GB BN
I charge watch from PC with USB 2.0 with max current is less than 1A (my guess it is limited to 0.5A) so hopefully it won't overheat. Still enough to fully charge watch in a reasonable time.
No. As long as the voltages match, you should be good. The current needs to be the same or greater than what the watch expects. It will pull what it needs. What would be bad would be an adapter that is greater than 5V. I fried an old Palm PDA that way back in the day when I was getting started. I'd be curious to know if the watch was doing anything intensive when it was charging (something that would keep it on an generate heat and warming the charging paddle up) or if it was placed somewhere that would cause it to heat up?
Hi,
I'm using the usb cable connected to my laptop USB, it takes a long time to charge (sometimes it's seems like it's not charging).
And i also have flickering screen when browsing through the quick settings.
can anyone tell me where i can get a EU charger? i've ordered mine in the US , but i live in europe.
Or maybe i just can use a generic US to EU adapter for the wall charger?
Thanks!
It doesn't work that way. The current rating denotes the max current the watch would ever draw, and the max current capable of being produced by the converter.
The converter can output a maximum of 1350 milliamps, whereas the watch consumes 500 milliamps. There's no way the watch would (under normal circumstances) consume more than 500ma, unless there's a short circuit. I suspect the problem was a thermal issue in the internal lithium-ion battery. If the charge regulator doesn't detect that the battery is fully charged, it won't shut off the input current, and the battery can (eventually) go into thermal breakdown. See Thermal Runaway.

Random shutdown after latest update

When i try to start the watch, it seems to get to the watch face, but when i hit the settings, it seems to shutdown, and the only thing i can do is put back on the cradle. If i leave on the cradle it seems to work fine. What i don't understand is i have two of the same watch one black one silver, and the silver works flawless. I am wondering if i have to clear cache, or how do i collect a log of whats happening. I've tried factory reset. uninstalling aw app, nothing seems to work. Any advice is appreciated.
Thanks
I am getting same thing for last couple updates. Don't even use watch anymore Cuz it just shuts off randomly. Tried clearing everything and reinstalling, etc. No luck so far.
Same thing here, but mine shuts down during my run when I listen music off of it, around 75-80% battery, but works fine when I use it normally, without connected Bluetooth headphones
I've been getting random shutdowns for the last few months.
Sometimes I feel like it's triggered by lots of vibrating on the watch, but no correlation to battery level, most of the time it's in the 60% percentage.
I've done a factory reset and deleted and uninstalled and reinstalled android wear on the phone several times, and it always fixes it temporarily...
Sounds epidemic.
How hard was it to get a replacement?
Anybody able to find a fix? TIA
Same problem. At first I figured it was a but that came with an update and would get fixed on the next one. I stopped wearing it for a while. Now, months later, still doing it.
I got the 360 the first day it was available. I'm thinking that I'm probably out of warranty now. Should have placed a complaint when it first happened.
Has anyone found a resolution?
MarkCoburn said:
Same problem. At first I figured it was a but that came with an update and would get fixed on the next one. I stopped wearing it for a while. Now, months later, still doing it.
I got the 360 the first day it was available. I'm thinking that I'm probably out of warranty now. Should have placed a complaint when it first happened.
Has anyone found a resolution?
Click to expand...
Click to collapse
My experience is nearly identical to yours. Bought my Moto 360 on release day, it started having problems about 9 months shutting down. I factory reset, removed apps, eventually upgraded to a different phone, all the problems continued.
When I finally called Moto support, my warranty had expired, but they told me for $100 they'd replace it. I did that and just got my replacement, and I must say it's Awesome. I forgot what it was like to have a smart watch that lasts 18 hours and never shuts down regardless of how much I use it!
So, $100... you can buy a new or refurb Moto 360 for that online, so maybe it's not worth it. It's still a great smart watch IMO though. At this point I feel no need to upgrade to 2nd gen.
For the defects, this appears to be a widespread problem for Moto 360 1st gen. Best of luck to you.
still any solution
Did anyone find solution to this?
I've the same problem. In fact, it won't restart until I put if back in the cradle. On top of that, I no longer get any messaging/email notifications.
Well, about 16 months in to my replacement and it started happening again... OG Moto 360, just like the original. I suppose it's time to upgrade. Still, 16 months for $100 outdated technology smart watch worn every day isn't terrible.
I had the same issue, would randomly shut down and whenever I tried to open an app or settings it would just die. It was the battery, i found a replacement battery on ebay for around $25 replaced it and now it's working as expected.
Rick Butts said:
I had the same issue, would randomly shut down and whenever I tried to open an app or settings it would just die. It was the battery, i found a replacement battery on ebay for around $25 replaced it and now it's working as expected.
Click to expand...
Click to collapse
Wow, seriously?! I just looked, and sure enough the batteries are all over eBay. How difficult was it to replace?
not too hard to replace... Check out the instructions on YouTube... Took me about 15 minutes

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