Develop Bugs

stuck at boot screen

my phone sometimes gets stuck at the 4g bootscreen and only factory reset fixes it, im on stock any ideas
I think it may be from switching out batteries i use a external charger maybe im pulling it out before it shuts down all the way?

can you elaborate your problem a bit more please are you rooted ?any special apps or mods with your stock ROM? what were you doing when rebooting or doesn't matter what your doing if you try and reboot your stuck ?

Might sound funny but im convinced it has to do with swapping out batteries all the time. Does that sound possible?

not at all funny bro interesting actually .... if your doing like you say you are then your phone may never actually know when its fully charged or fully dead when you swap out batteries you are essentially wiping your battery stats, which is actually a bad thing if your doing that frequent..... i would advice to do periodically or use your phone less LOL

krazierokz said:
not at all funny bro interesting actually .... if your doing like you say you are then your phone may never actually know when its fully charged or fully dead when you swap out batteries you are essentially wiping your battery stats, which is actually a bad thing if your doing that frequent..... i would advice to do periodically or use your phone less LOL
Click to expand...
Click to collapse
Hopefully I can get some help.
My phone's battery is fully charged.
I hold the power button and the volume up button then release when I see samsung but it just stalls here:
if I can't make it to the menu screen to wipe cache and if needed do a factory reset I can't do anything.
Please tell me what I need to do. I haven't had use of my phone in 24 hours and I don't have a second phone. possible employers could have called me today let alone an elderly mother who gets hysterical when I don't answer txts.
Please help. This doesn't help the google captcha is my 15 attempt so far, WTH 17 captcha..... 20th captcha. I am not drunk or high why the heck is google messing my phone up now won't let me post a responsse to a forum begging for help an dnot allowing me to with its useless captcha.
Here we go 25th attempt with the google captcha after google has hosed my phone. Now my 30th captcha
I cant have a hyperlink to an image that will explain what mode my phone is in. 60th attempt at the google captcha after googe apps hosed my phone.

LG G3 D855 shutsdown on its own

Hello,
So I bought a G3 the day before yesterday and yesterday was my first day with it, and for that first day my phone had shutdown twice on its own. The first time was when my phone was lying on the bed and doing nothing, it had around 50% battery and was not hot or anything.
The second time was this night i don't know when, i have put my G3 on the charger and went to sleep i woke up and it had shutdown.
I didn't made factory reset when i got i from the box which i will when i come home from work and hopefully this will fix it, but does anyone have a problem like that? If is something serious i will be disappointed to return the phone.
p.s. My previous phone was galaxy s2 and had this king of problem only with custom roms and kernels, but i have not put anything on the G3 yet, except activating the developers options and had switched it to ART and the first time the phone had shutdown i thought that the art was the issue and switched it back to dalvik, the second time though was on dalvik.

Dredd90 said:
Hello,
So I bought a G3 the day before yesterday and yesterday was my first day with it, and for that first day my phone had shutdown twice on its own. The first time was when my phone was lying on the bed and doing nothing, it had around 50% battery and was not hot or anything.
The second time was this night i don't know when, i have put my G3 on the charger and went to sleep i woke up and it had shutdown.
I didn't made factory reset when i got i from the box which i will when i come home from work and hopefully this will fix it, but does anyone have a problem like that? If is something serious i will be disappointed to return the phone.
p.s. My previous phone was galaxy s2 and had this king of problem only with custom roms and kernels, but i have not put anything on the G3 yet, except activating the developers options and had switched it to ART and the first time the phone had shutdown i thought that the art was the issue and switched it back to dalvik, the second time though was on dalvik.
Click to expand...
Click to collapse
I have the exact same problem. The past few days when I go to bed and wake up in the morning, the phone has shut itself off. I haven't rooted or installed any custom roms.

I would advise you both to take a factory reset, only install apps you need for a few days and see if the problem persists, if it doesn't install your apps back one by one as it may well be a particular app causing the reboots.
If you still get reboots after the reset and with no apps installed then you may have to take the phone back to swap it.

Lennyuk said:
I would advise you both to take a factory reset, only install apps you need for a few days and see if the problem persists, if it doesn't install your apps back one by one as it may well be a particular app causing the reboots.
If you still get reboots after the reset and with no apps installed then you may have to take the phone back to swap it.
Click to expand...
Click to collapse
Yes as I said in the first post the factory format and hard reset will be the first thing that will be done as soon I am at home. About the apps i have pretty much basic apps (facebook, messenger, soundcloud, etc) all from the market except smashhit of which i have the apk and installed from the internal memory.
Except those apps I have 2 mp3s and some wallpapers and nothing else, becouse when i got my phone it was late on the evening and i had no time to do anything else. So the phone is pretty much out off the box and I was verry frustrated when the secound shutdown happened, becouse i tought the first was from the ART runtime.
Anyway today I will have more time to spend on the phone and we will see what will happend.
p.s. The phone does not reboots, just shuts off.

Dredd90 said:
Yes as I said in the first post the factory format and hard reset will be the first thing that will be done as soon I am at home. About the apps i have pretty much basic apps (facebook, messenger, soundcloud, etc) all from the market except smashhit of which i have the apk and installed from the internal memory.
Except those apps I have 2 mp3s and some wallpapers and nothing else, becouse when i got my phone it was late on the evening and i had no time to do anything else. So the phone is pretty much out off the box and I was verry frustrated when the secound shutdown happened, becouse i tought the first was from the ART runtime.
Anyway today I will have more time to spend on the phone and we will see what will happend.
p.s. The phone does not reboots, just shuts off.
Click to expand...
Click to collapse
Is it definitely off or is the phone just stuck on a black screen? It is quite common on some devices when something is not quite right for the kernel to be unable to wake the phone up, the phone is still technically on but stuck in deep sleep.
does holding the power button for 2 seconds turn it on? or do you have to hold it for say 7-8 seconds?

Lennyuk said:
Is it definitely off or is the phone just stuck on a black screen? It is quite common on some devices when something is not quite right for the kernel to be unable to wake the phone up, the phone is still technically on but stuck in deep sleep.
does holding the power button for 2 seconds turn it on? or do you have to hold it for say 7-8 seconds?
Click to expand...
Click to collapse
It is definetly shut down around 2 seconds(the normal time to hold the power button to turn on) it turns on and work perfectly and does not show anything suspicious in its behavior, it's super fast, not laggy and etc, may be a little high on ram consumptions but with this havy skin i think it is normal or could not be normal idk, the ram consumptions go from about 1,2GB the lowest i have seen to up to 2,3 the highes i have seen.
Anyway about the shut off think yes defenetly 100% sure it is off, it happend again a while ago and i thoght the same thing may be it si deep asleep even i had chacked the weather 10 min ago and call myself from a friends phone and the operator said that the phone is off or i am somewhere without network covarage.

i got same problem. it turn off it selft and black screen even battery still 70%. rmust remove the battery to restart again, ealy bad. huft

mandrive said:
i got same problem. it turn off it selft and black screen even battery still 70%. rmust remove the battery to restart again, ealy bad. huft
Click to expand...
Click to collapse
If you have to remove the battery to get it to restart then its not actually shut off, its just stuck in deep sleep! which is usually caused by a bad app.

Yes if you have to remove the battery the problem is different, i just have to push the power button and it boots right away after it have shuted off by its self........

i didnt have this issue with my 855. but i did a factory reset after i got the phone just for the hell of it

So it's reset time i finally have some time to the some staff on the phone so hopefully everything will be fine. I will post if this fix or not the problem to inform the other people in this thread.

Dredd90 said:
So it's reset time i finally have some time to the some staff on the phone so hopefully everything will be fine. I will post if this fix or not the problem to inform the other people in this thread.
Click to expand...
Click to collapse
did you have any luck with the problem? I have the same issue, performed a factory reset and restored, hopefully it will fix too..

Hi all!
I have and have had the same problem and think I've pinpointed the problem to Google Search but can't 100% confirm it yet. I didn't do a factory reset when I got the phone and it shutdown during the night. I did a factory reset, made sure it got enough time to update everything properly. Problem was gone and worked fine. HOWEVER, the phone kept asking me which home screen I prefer at random times when I hit the home button. With random I mean like 4+ times per day. I searched the net and found a threat saying that a guy with a G2 solved the problem by removing Google Search updates. So I decided to do just that and get the factory version back and the questions disappeared but guess what, the phone shut down the following night.
Any takers or might this just be random? Note that it was working fine for three days with the updated Google Search and shutdown the first night after the downgrade.

So I did hard reset and so far so good the phone had not shutted down itself, and I updated everything which need to be updated (mentioning this for the guy with the upper post). So far so good I will keep you in touch if something goes bad...

Dredd90 said:
So I did hard reset and so far so good the phone had not shutted down itself, and I updated everything which need to be updated (mentioning this for the guy with the upper post). So far so good I will keep you in touch if something goes bad...
Click to expand...
Click to collapse
Let me know if you also encounter the problem with the home screen questions! :good:
Good luck!

mandrive said:
i got same problem. it turn off it selft and black screen even battery still 70%. rmust remove the battery to restart again, ealy bad. huft
Click to expand...
Click to collapse
Had you enabled ART instead of Dalvik ?

turt said:
Had you enabled ART instead of Dalvik ?
Click to expand...
Click to collapse
whether the use of ART
The problem will be resolved?

I suggest take it to your dealer and get it replaced asap. I've seen lots of returned phones(my job at XXXXXXX company ) with the same issue, and as long as the defect is reproducible the dealer will give you a new phone. If it's outa replacement period then they'll probably repair it.

aaaaaaaaaaaaaaaaaaaaand shut down again but this time it took quite a bit time longer to shut off by its self so i tought the problem was fixed, but it's not, so i am going to the store which i buy it from to replace the device.....

Does this also happen with the korean models?

Something Isn't Right With Note 4 Battery Life

It was bad on 5.0.1 and it's still bad on 5.1.1. Android System is at the top by a lot (right now around 42%, then Cell Standby 8%, then Screen 7%). I tried multiple fixes (disabling apps, factory resets, uninstalling apps, etc) but they did not work. I would post a picture but I don't know how to (this is my first post)

Did you do a factory reset after you upgraded? I did and 5.1.1 is as smooth as KK4.4
Sent from my SM-N910V using Tapatalk

It might be the battery, as well. There have been quite a few people who have had battery issues that ended up being caused by long term battery abuse under 5.01. Frequent quick charging and heat can cause batteries to fail early.

I had the same problem and a factory reset fixed it. I personally think it is an Android bug that causes logical corruption after a certain point. I have had this same problem with other phones before. But, once you factory restore and it overwrites the system files with a fresh image everything it great.

outcasted2003 said:
Did you do a factory reset after you upgraded? I did and 5.1.1 is as smooth as KK4.4
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
Ditto

Factory resets especially suck on a non-rooted phone where you have to manually reinstall everything. But sometimes it really is the only option. My wife refuses to do this because of all of the work involved in setting the phone back up, and I've watched all of her phones go to crap over time. Mine all stay good, because of factory resets.
On the good side, it is an opportunity to get rid of apps that you never use. A clean phone is a happy phone.

usmaak said:
Factory resets especially suck on a non-rooted phone where you have to manually reinstall everything. But sometimes it really is the only option. My wife refuses to do this because of all of the work involved in setting the phone back up, and I've watched all of her phones go to crap over time. Mine all stay good, because of factory resets.
On the good side, it is an opportunity to get rid of apps that you never use. A clean phone is a happy phone.
Click to expand...
Click to collapse
Yes, but with Samsung backup, google account sync, KIES, etc..it's not that much work, and like you said...a clean phone is a happy phone.

I'm not familiar with any of these. Until now, every phone that I have had has been rooted. I've just used titanium to restore everything after flashing.
Sent from my iPad using Tapatalk

Use Kies and do a complete back up of your phone. Do a factory reset but make sure the auto restore options are unchecked in settings before doing the reset. After you do the factory reset and complete the phone setup, hook the phone back up to Kies and do a restore. It will apply all your phone settings, wallpapers, ringtones and apps. Good luck!
Sent from my SM-N910V using Tapatalk

outcasted2003 said:
Use Kies and do a complete back up of your phone. Do a factory reset but make sure the auto restore options are unchecked in settings before doing the reset. After you do the factory reset and complete the phone setup, hook the phone back up to Kies and do a restore. It will apply all your phone settings, wallpapers, ringtones and apps. Good luck!
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
Thanks for the information.
After an hour of backing up, it got to 100% and then crashed. When I got back in, there was no backup. Samsung - Everything mostly works.

My battery starts dropping right after I take it off the charger. I charged it this morning, took it off about 8am, and I've barely used it except for 3 phone calls and couple whatsapp messages, its now at 72%, because I literally avoided using it. If I do, its charged to 100 at 8am, and down to 50% by noon, 1pm on regular usage. This sucks.
Yes, I did a factory reset once I got the OTA Lollipop update.

Is my phone lost?

So i have had my zenfone for awhile now. i unlocked the bootloader and was able to root it with a temp CWM. it was going fine for a long time.
Then one day my phone started to act up. wouldn't read texts right, false notifications, and app crashing. i thought maybe i had a virus so i ran a cleaning app (Clean Master and Lookout) but they found nothing. so i thought why not restarting the phone? seems to work for some.... *sigh*
Upon restarting the phone i am now stuck on the ZenPhone flip case thing... with the info on the circle. i thought maybe i dropped my phone sometime or somewhere and the case got stuck. okay simple fix, i tried using a magnet to open the case... and it did nothing.
Then I tired going into recovery mode by going through fast boot. but selecting anything in fast boot causes the phone to "freeze" and endlessly vibrate. It can't even detect when its plugged into the computer so i cant do commands on it from fast boot. i cant even do it from the OS as i think when its in the flip thing it doesn't allow PC access (at least i think). but the strange part about being on the OS, is that when phone goes to sleep (screen turns off), it "freezes".
What i'm asking here is there a way to fix this or is this phone lost. i made this account just for this... please help!

Good luck, I wish I had never bought this phone. I've sent it back to A-Sucks two damn times and it's still nothing more than a phone that always has some kind of an issue.

Chocketbear said:
Good luck, I wish I had never bought this phone. I've sent it back to A-Sucks two damn times and it's still nothing more than a phone that always has some kind of an issue.
Click to expand...
Click to collapse
Well i'm not one for giving up so easily. tho i am stumped on this, i would like it if i didnt have to send this back to asus... plus i think i voided my warranty.

Sonrio224 said:
Well i'm not one for giving up so easily. tho i am stumped on this, i would like it if i didnt have to send this back to asus... plus i think i voided my warranty.
Click to expand...
Click to collapse
You have a different issue, yeah don't send it back.

Maybe you can try twrp manager app to flash recovery if you can boot the system

titou4488 said:
Maybe you can try twrp manager app to flash recovery if you can boot the system
Click to expand...
Click to collapse
I tried that. my computer, or any other computer i tried, doesn't detect its connected when in fast boot nor in the OS.
when trying to use the normal recovery on the phone. it gets stuck in an endless vibration until i turn it off.
Booting into anything (i.e. Normal boot, recovery) from fast boot causes the vibration hang

Sonrio224 said:
I tried that. my computer, or any other computer i tried, doesn't detect its connected when in fast boot nor in the OS.
when trying to use the normal recovery on the phone. it gets stuck in an endless vibration until i turn it off.
Booting into anything (i.e. Normal boot, recovery) from fast boot causes the vibration hang
Click to expand...
Click to collapse
Re-read that, nothing was said about the PC...

ultramag69 said:
Re-read that, nothing was said about the PC...
Click to expand...
Click to collapse
my bad... either way, i still cant get into the OS as its stuck on the ZenPhone flip case thing as i stated above. it wont let me do anything from there.
if the phone cannot be saved. i might as well sell it for parts.

Before that, have you tried totally discharging the battery, leaving for a day or 2 to get rid of any last traces of power from the RAM then recharging and starting up again?
Might be something screwy going on with the phones hardware but these things are literally PC's and sometimes they need to have a good shutdown to get rid of all the quirks stuck in ram.
If you don't want to wait, you could just open up and disconnect the battery. You were only going to sell as parts anyway....

ultramag69 said:
Before that, have you tried totally discharging the battery, leaving for a day or 2 to get rid of any last traces of power from the RAM then recharging and starting up again?
Might be something screwy going on with the phones hardware but these things are literally PC's and sometimes they need to have a good shutdown to get rid of all the quirks stuck in ram.
If you don't want to wait, you could just open up and disconnect the battery. You were only going to sell as parts anyway....
Click to expand...
Click to collapse
haven't tried that. ill fully drain the battery and see where i get

Okay so good news. that actually worked... i think. i took the battery out for a bit and let it sit, then i put it back in and it booted up just fine!
but now i have a new issue, i can no longer talk on phone calls. speaker isn't working for some reason. might have put it back together wrong.
all things considered, thank you so much for the help!

No worries, good luck on the speaker issue...

HELP!! S20 Ultra stuck in boot loop during REGULAR USE, Wont go in Recovery Mode!!

Hello all,
I need some serious help here. I was using my Samsung Galaxy S20 Ultra when DURING USAGE, the phone decided to reboot. It is rare but it happens. But the problem escalated when it refused to reboot again. It has constantly been in a boot loop ever since. It did fully RESTART TWICE in the middle but before I could unlock the phone it slipped back into its boot loop coma.
Everything on the phone is stock, updated to the latest versions for all I know. No combination of power and volume buttons help. What it only does it switch it from boot loops to a static boot screen.
ANY HELP OR EXPLAINATION WILL BE APPRECIATED !!
Sincerely,
SRV

These phones should never spontaneously reboot. That indicates a potentially severe problem; always take any sign of system instability seriously. Often it's the only warning you get before a boot loop.
You need to get into safe mode or the boot menu to do a factory reset. Make sure you're using the proper sequence and timing matters. Try holding the power button down for at least 30 seconds.
Poorly written apps can do this. It may be the firmware was corrupted (possibly a single event upset) or a hardware failure. Play with it...

@blackhawk
I have tried:
power button hold for long
power button + volume up
power button + volume down
all three
The current situation is:
It is stuck on boot screen for 5~10 random minutes then starts cycling again. What do you figure could be the reason for it to have fully restarted (then gone back bootlooping) when the situation was fresh ?
Do you think i should let it drain out ? (How long would it take lol)
Perhaps try unplugging the battery/ removing SD card WHILE its still booting ?

Don't know, not normal behavior. Maybe someone else has seen this before.
Try pulling the SD card* and sim card.
Try hooking up to the PC. Let it drain out ie hard reboot. Anything to break the cycle.
*it's backed up, right?

My S20U had the exact same issue last year. I had to send it in for repair and they replaced the motherboard.

planeinmountain said:
My S20U had the exact same issue last year. I had to send it in for repair and they replaced the motherboard.
Click to expand...
Click to collapse
You weren't able to get it in recovery at all right ? and how much did it end up costing you ?

blackhawk said:
Don't know, not normal behavior. Maybe someone else has seen this before.
Try pulling the SD card* and sim card.
Try hooking up to the PC. Let it drain out ie hard reboot. Anything to break the cycle.
*it's backed up, right?
Click to expand...
Click to collapse
I let it drain to zero, it calmly powers off and saves a tiny amount of battery just to display the 0% battery image when I try to turn it on. The the moment I plug it back in, bootloop.
Though I'm sure you mean let it drain dead zero, I've left it to do that.

panzer27 said:
I let it drain to zero, it calmly powers off and saves a tiny amount of battery just to display the 0% battery image when I try to turn it on. The the moment I plug it back in, bootloop.
Though I'm sure you mean let it drain dead zero, I've left it to do that.
Click to expand...
Click to collapse
The last really good flagship Samsung made was the N10+ snap. Everything that followed has had hardware issues, mostly the displays. The only way you know there are issues though is when people post about them on forums. Who knows what the actual number is? Only Samsung and those wimps won't owe up to it.
It may still be a firmware issue and not hardware.
If it is hardware it may be an issue with a ribbon cable or other module, and not the mobo. A Samsung Experience center at Best buy may be able to help and reflash it. Don't give up quit yet.
Yes drain it until it won't try to boot and the battery auto shuts down. You probably saw a "robound" effect where the battery recovered enough to have enough power to boot.
If it needs a mobo consider the repair price vs the price of a new (still available) or used N975U1/N975U. In my opinion this is a better Note in spite of some of the missing features. Just a rock solid work horse that's form factor is superb, well balanced with perhaps the best display in terms of color/gamma accuracy and calibration. I have two of them... no regrets. They are a joy to use.
The 3 yo one has over 8k hours on it and it looks, feels and runs like new, zero display degradation.
Only repair has been a battery replacement. A new one will be loaded with Android 10 which I prefer over 11/12. Pie though is still my favorite and the oldest one is still running on Pie.
I'm not pleased with Samsung's flagships since the N10+... Samsung just keeps dropping balls and lives on hype rather than solid performance.
Sammy, you suck elephant balls bad now.

My wife and I also experienced a similar issue with our S20 Ultra 5G. Except ours was an update that literally just killed the device. We tried every combination of buttons to get into recovery or bootloader mode with no success. Ultimately we had to send the device to a Samsung service center to have the LCD, battery and motherboard switched out.

blackhawk said:
The last really good flagship Samsung made was the N10+ snap. Everything that followed has had hardware issues, mostly the displays. The only way you know there are issues though is when people post about them on forums. Who knows what the actual number is? Only Samsung and those wimps won't owe up to it.
It may still be a firmware issue and not hardware.
If it is hardware it may be an issue with a ribbon cable or other module, and not the mobo. A Samsung Experience center at Best buy may be able to help and reflash it. Don't give up quit yet.
Yes drain it until it won't try to boot and the battery auto shuts down. You probably saw a "robound" effect where the battery recovered enough to have enough power to boot.
If it needs a mobo consider the repair price vs the price of a new (still available) or used N975U1/N975U. In my opinion this is a better Note in spite of some of the missing features. Just a rock solid work horse that's form factor is superb, well balanced with perhaps the best display in terms of color/gamma accuracy and calibration. I have two of them... no regrets. They are a joy to use.
The 3 yo one has over 8k hours on it and it looks, feels and runs like new, zero display degradation.
Only repair has been a battery replacement. A new one will be loaded with Android 10 which I prefer over 11/12. Pie though is still my favorite and the oldest one is still running on Pie.
I'm not pleased with Samsung's flagships since the N10+... Samsung just keeps dropping balls and lives on hype rather than solid performance.
Sammy, you suck elephant balls bad now.
Click to expand...
Click to collapse
Thanks for your inputs...
I let the battery drain condiderably, then with that low battery, I just pressed power button. Voila, recovery screen.
I have wiped the cache partition and am waiting for it to reboot (which the command line the screen says)
Does it say "rebooting..." for a long time or am I screwed further ?

panzer27 said:
Thanks for your inputs...
I let the battery drain condiderably, then with that low battery, I just pressed power button. Voila, recovery screen.
I have wiped the cache partition and am waiting for it to reboot (which the command line the screen says)
Does it say "rebooting..." for a long time or am I screwed further ?
Click to expand...
Click to collapse
Go for safe mode at the most. Normal mode will likely loop you again.
If you don't need to recover data> factory reset most rikky tik. Clearing the cache for this won't do squat.
The user data partition is corrupted at the least. If a factory reset clears the boot loop, be careful what you reload... or you'll be doing this again.
This is assuming the loop was caused by a 3rd party app or malware. A definite possibility.
Remember if you encrypted the SD card a factory reset will wipe that key and your access.

blackhawk said:
Go for safe mode at the most. Normal mode will likely loop you again.
If you don't need to recover data> factory reset most rikky tik. Clearing the cache for this won't do squat.
The user data partition is corrupted at the least. If a factory reset clears the boot loop, be careful what you reload... or you'll be doing this again.
This is assuming the loop was caused by a 3rd party app or malware. A definite possibility.
Remember if you encrypted the SD card a factory reset will wipe that key and your access.
Click to expand...
Click to collapse
I am dead sure it is Malware.
I got it up and running and looping a few times now. The battery draining probably cleared some flags that prevented a normal reboot.
Phone has survived a minute in safe mode. Let's see

blackhawk said:
Go for safe mode at the most. Normal mode will likely loop you again.
If you don't need to recover data> factory reset most rikky tik. Clearing the cache for this won't do squat.
The user data partition is corrupted at the least. If a factory reset clears the boot loop, be careful what you reload... or you'll be doing this again.
This is assuming the loop was caused by a 3rd party app or malware. A definite possibility.
Remember if you encrypted the SD card a factory reset will wipe that key and your access.
Click to expand...
Click to collapse
Current status is that it stays on for 2~5 minutes.
There is a software update should I go for it ?

panzer27 said:
Current status is that it stays on for 2~5 minutes.
There is a software update should I go for it ?
Click to expand...
Click to collapse
Negative. Keep the playing field level. An update now could brick it.
Factory reset if you can. No known rootkits can worm out of the user data partition on Android 9 or higher. A factory reset will purge it if that's the cause. Kill the intruder.
Delete your Samsung and especially Google accounts in settings first if possible. Reset your Google account password after you factory reset, write it down. If it was malware try to figure out when, where and how it breached the device. Any odd behavior that signaled the event.

blackhawk said:
Negative. Keep the playing field level. An update now could brick it.
Factory reset if you can. No known rootkits can worm out of the user data partition on Android 9 or higher. A factory reset will purge it if that's the cause. Kill the intruder.
Delete your Samsung and especially Google accounts in settings first if possible. Reset your Google account password after you factory reset, write it down. If it was malware try to figure out when, where and how it breached the device. Any odd behavior that signaled the event.
Click to expand...
Click to collapse
I should have read this on time, I wen for the software update Wont go beyond 25%. Boot looping

blackhawk said:
Negative. Keep the playing field level. An update now could brick it.
Factory reset if you can. No known rootkits can worm out of the user data partition on Android 9 or higher. A factory reset will purge it if that's the cause. Kill the intruder.
Delete your Samsung and especially Google accounts in settings first if possible. Reset your Google account password after you factory reset, write it down. If it was malware try to figure out when, where and how it breached the device. Any odd behavior that signaled the event.
Click to expand...
Click to collapse
I am in download mode. Can I flash a stock firmware using odin ? and will that Still keep my phone legit ?

panzer27 said:
I should have read this on time, I wen for the software update Wont go beyond 25%. Boot looping
Click to expand...
Click to collapse
Did it completely download the update?
If not try to get into boot menu again. Factory reset. Otherwise it will need to be reflashed.

panzer27 said:
I am in download mode. Can I flash a stock firmware using odin ? and will that Still keep my phone legit ?
Click to expand...
Click to collapse
As long as you flash the correct stock rom. Make sure it's the right one!!!
Not sure about the best method. Make sure you find out what is the best shot as you could hard brick the phone if you goof this up.
Throw it to Samsung if in doubt.
I've been fortunate and never had to do this. One reason I leave the Android firmware alone, avoiding even upgrades and updates. Android firmware flashing is the most complicated I've seen. A PC bios or a Canon Pro shooter, router are a snap to do by comparison.

blackhawk said:
Did it completely download the update?
If not try to get into boot menu again. Factory reset. Otherwise it will need to be reflashed.
Click to expand...
Click to collapse
It downloaded everything, rebooted and started installing the update. Reached 30% then slipped to bootlooping vigorously. To get to the boot menu I would have to discharge the phone again. Because of the installation process, do you think draining the battery could brick the phone ? I could leave it to discharge if this is not a risk and 30% will be rolled back.
Do advise.

panzer27 said:
It downloaded everything, rebooted and started installing the update. Reached 30% then slipped to bootlooping vigorously. To get to the boot menu I would have to discharge the phone again. Because of the installation process, do you think draining the battery could brick the phone ? I could leave it to discharge if this is not a risk and 30% will be rolled back.
Do advise.
Click to expand...
Click to collapse
Update or reflashing the stock rom?
You should never interrupt when it's flashing. Yeah it could definitely at least soft brick it.