[Q] Notifications not working when phone is asleep - AT&T Samsung Galaxy Note 4

Hey everyone, has anyone else been having issues with Gmail notifications not working when the phone is locked or asleep. The notifications come in a few moments after I turn on the phone, but they don't come in when the phone is asleep. I checked every setting and it seems like it might be a hardware or software issue with the Note 4 that is preventing the notifications to come in during sleep. Anyone have any ideas as to how I can fix this. This was never an issue with my Note 3 and I matched every setting to it and it all seems to be the same.

aturyan said:
Hey everyone, has anyone else been having issues with Gmail notifications not working when the phone is locked or asleep. The notifications come in a few moments after I turn on the phone, but they don't come in when the phone is asleep. I checked every setting and it seems like it might be a hardware or software issue with the Note 4 that is preventing the notifications to come in during sleep. Anyone have any ideas as to how I can fix this. This was never an issue with my Note 3 and I matched every setting to it and it all seems to be the same.
Click to expand...
Click to collapse
Did you ever resolve this, i'm having the same problem with my new S6 edge. thanks

make sure background data isn't disabled for gmail and that you have either wifi always on or data on

floatingtrees said:
make sure background data isn't disabled for gmail and that you have either wifi always on or data on
Click to expand...
Click to collapse
all those are setup right, i suspect this is some bug with gmail's latest update or lolipop issue but still testing. I do know I'm not the only one

arf8 said:
all those are setup right, i suspect this is some bug with gmail's latest update or lolipop issue but still testing. I do know I'm not the only one
Click to expand...
Click to collapse
forgot to mention turning sync on, also did you disable background data for anything else like google play services? when I did cloudmagic stopped syncing emails for me, if that doesn't work try using a different client

floatingtrees said:
forgot to mention turning sync on, also did you disable background data for anything else like google play services? when I did cloudmagic stopped syncing emails for me, if that doesn't work try using a different client
Click to expand...
Click to collapse
yes way beyond baisic stuff

Update, i called samsung and had them create a ticket, the rep said they have not heard of this issue at all. Long story short if they come up with a fix it will be after 5.1.1 which carriers like ATT have not pushed out and that means it could be a year or longer before it is resolved. They do not work directly with end customers so we are out of luck basically. Frankly for me this is deal breaker and I might be returning my phone and going back to blackberry.

Related

Contacts force close

Anyone have this issue? My contacts randomly crashes even when I'm on the home screen doing nothing.
Happens to me too. No idea why. Maybe because of some app I've disabled. I don't worry about it.
Note 4
marthinollys said:
Happens to me too. No idea why. Maybe because of some app I've disabled. I don't worry about it.
Note 4
Click to expand...
Click to collapse
Try disabling hangouts. That should be the cure. Worked for me.
I also read somewhere Google + can cause contact issues also.
Already disabled. Like I said, I don't sweat the small stuff. ?
Note 4
marthinollys said:
Already disabled. Like I said, I don't sweat the small stuff. ?
Note 4
Click to expand...
Click to collapse
Yep, sorry I quoted you. Meant to quote the OP.
No need to quote people who don't sweat the small stuff!
I would ignore it but it just happened 5 times playing boom beach lol
Waiting for lollipop to factory reset.
A Gmail update causes this to crash I read. I have lollipop now so it seems to be fixed but if your still having the issue uninstall the update on the Gmail app and see if it goes away
I had this issue also.. Drove me nuts... I cleared cache and data for contacts and contacts storage and that solved it for about 2 weeks... Then it happened once right when I opened the dialer... After that was about another 10 days or so without it.. Now I have Lollipop so hopefully it's still gone/fixed
Mince crashed a while back a few times then stopped. Happens on my wifes S5 as well. She doesn't use Hangouts.
Mine crashes now when I try to use the favorites tab and HD calling is enabled. If I use the contacts tab it works just fine. It only crashes on the contacts that also have HD calling. Anyone else experiencing this on 5.0?
I've had this problem dialing my wife from favorites. Clearing contacts storage data only temporarily resolves issue. No idea how to fix.
I did a factory reset and now the contacts work just fine even with HD calling enabled.

Nexus 5X Gmail not syncing

Hi,
No matter what, gmail emails will not automatically be synced unless i manually refresh the gmail app. On my old Nexus 5 and any other android device I've used the gmail app will always send a push notification whenever i receive an email but that does not happen on my N5X. I have enabled all the sync settings etc, compared them with the N5 to see if i had any setting unticked etc but they are the same yet my new 5X doesn't sync.
Anyone know any solutions?
Hi
Nathtech said:
Hi,
No matter what, gmail emails will not automatically be synced unless i manually refresh the gmail app. On my old Nexus 5 and any other android device I've used the gmail app will always send a push notification whenever i receive an email but that does not happen on my N5X. I have enabled all the sync settings etc, compared them with the N5 to see if i had any setting unticked etc but they are the same yet my new 5X doesn't sync.
Anyone know any solutions?
Click to expand...
Click to collapse
Working okay here. Doze mode can stop Gmail notifications, so if the phone is left for 30 minutes or so and isn't moved that might explain it. Generally the notifications then ping through when you turn on the phone, or they just arrive late at the next scheduled wake-up event that Doze controls.
It might just be a registration problem at Googles side with their cloud notification system, it may sort itself out, have you tried restarting the phone?
Are Hangout notifications coming through okay?
Regards
Phil
Check your settings in Gmail. I had checked do not notify me for every message at one point. But to check your situation unchecked that and am getting a good sync
I am experiencing this issue. Gmail just stopped syncing a week ago. It doesn't even check for new emails when I open Gmail app. Only Gmail has sync problem. Other apps including other Google apps don't have any problems. I'm on OnePlus One CM13 nightlies.
Thank god, I'm not alone. This has been happening for a week plus, for me. It's ridiculous. And only on my 5x. Tablet is fine.
I am not having any issues with syncing of Gmail. I am having an issue with getting notified from any inbox that's not my primary inbox (like social and promotions, etc...). When i open gmail and before it refreshes it says i have new emails. I have made sure I have my label Notifications set correctly. This started around December 24th.
Also just noticed this as well I have Light Manager installed and when i get a new email the light will blink informing me I received a new email, but there won't be any notification on the lock screen or in the notification bar. Hopefully Google gets this sorted out
having the same problem. The last sync occured on Xmas. WTF?
cgeen said:
having the same problem. The last sync occured on Xmas. WTF?
Click to expand...
Click to collapse
Yeah, it's been flaky for me lately the last couple of weeks. I read on 9 to 5 google about a bug around the do not disturb feature, I wonder if this weirdness is related. I'll be fine for a while, then i'll go hours without syncing until I manually sync. Not sure what's going on.
I fixed the same problem by uninstalling greenify and rebooting.
There's a bug ticket on this:
https://code.google.com/p/android/issues/detail?id=197805
Star or comment and maybe they'll take the hint.
Been happening to me now for quite some time, even before 6.0.1. Neither Gmail nor Inbox are auto-syncing.
Sent from my Nexus 5X using Tapatalk
Same problem, only with Inbox. I have to enter the app in order to get it to sync. Starred the bug @plwalsh88 has posted.
Hi guys,
I had the same issue back when I first got my Nexus 5X. I fixed it eventually by factory resting the device. Been great since, no issues. I suggest you guys try the same if you want a possible solution.
Cheers,
Nath
That's what I was thinking... Wonder what rom you guys are running because everything is fine on pure stock. Gmail and everything else syncs without problems.
You may want to go back to a nightly from before Xmas and see if that fixes it. Or read the change log to find out what changed.
berndblb said:
That's what I was thinking... Wonder what rom you guys are running because everything is fine on pure stock. Gmail and everything else syncs without problems.
You may want to go back to a nightly from before Xmas and see if that fixes it. Or read the change log to find out what changed.
Click to expand...
Click to collapse
I am pure stock. Haven't even rooted or anything. Just taken the two OTAs I've received since I bought the phone back in Oct, putting me on MMB29K now. Waiting to see if anything comes out of the bug ticket before factory resetting... Shouldn't have to do that on a pure stock, unmodified phone.
Sent from my Nexus 5X using Tapatalk
Nathtech said:
Hi guys,
I had the same issue back when I first got my Nexus 5X. I fixed it eventually by factory resting the device. Been great since, no issues. I suggest you guys try the same if you want a possible solution.
Cheers,
Nath
Click to expand...
Click to collapse
I dont see that as a reasonable solution
berndblb said:
That's what I was thinking... Wonder what rom you guys are running because everything is fine on pure stock. Gmail and everything else syncs without problems.
You may want to go back to a nightly from before Xmas and see if that fixes it. Or read the change log to find out what changed.
Click to expand...
Click to collapse
I'm on stock. No mods to my phone. No root. Have not unlocked.
mecasull said:
I dont see that as a reasonable solution
Click to expand...
Click to collapse
Me neither. But I'm just suggesting it in case you desperately need it fixed. Otherwise feel free to wait and see if Google bother to fix it.
Sent from my Nexus 5X using Tapatalk
I've had issues with Gmail for over a year and nothing fixed it, I had to use inbox to get any notifications since then. I did notice that I haven't had any inbox notifications in the past week, but my connection hasn't been stable until today so I didn't think about it.
with my nexus 7 close by, i noticed as well that my 5x wasn't syncing gmail properly while having the exact same settings. what seems to have done the in my case was deactivating the battery-optimization for gmail. i have had it like that for almost a week now. mails once again come throug without me entering the app and i have not noticed any difference in the apps energy consumption.
So a couple more comments on this. 1) I read somewhere I believe on the bug post, about turning off the doze feature for GMail might solve the problem. I tried that along with turning it off for Nine(I use that for work Exchange email) 2) I see the problem with Nine also, so it's not just GMail. I'm thinking maybe Doze and ActiveSync aren't playing nice together. I've turned off Doze for both the email applications as of yesterday morning and so far, no issues. Anecdotal unfortunately at this point as It's not a simple repeatable problem to know for sure yet if it's really fixed.
I'm having the same issue. It's definitely the Nexus 5X and not gmail as I have my Nexus 7 with me and it notifies me fine (in fact, that's how I know I have emails most of the time). Not sure what's going on, but it's really getting annoying. I'm desperate enough to try a factory data reset soon.

Gmail not syncing properly since system update

Hey guys,
A few weeks ago my Verizon Samsung Note 4 received an OTA update - nothing major, I believe it just added some security patches and removed some bloatware. But since then, my gmail app has not been syncing properly.
The sync is definitely still ON, because it does sync sometimes but it's very sporadic. But it's not syncing as soon as emails come in, and often it will take a couple hours for new emails to show up (which I can see if I'm home near my computer). Some mornings I'll wake up and my emails from overnight will be there, and some mornings, nothing will have synced from overnight.
And as far as I can tell, there's nothing specific that finally prompts it to sync (in other words, turning my phone on, or simply opening gmail doesn't make it sync. It just seems to be totally random).
Any ideas on how to fix this? Thanks!!
Dude I though it was me.. I been having the same problem. Anyone else having this problem and figured it out?
Same
I got the 5.1.1 update 8 days ago and exact same issue. I've been through 3 factory resets both using previous backups and starting fresh. Also used troubleshooting fixes from other posts... clearing data, clearing cache, turn sync off/on, removed/added Google account, etc. Nothing so far
Same issue here...
Strange. I've also taken the update (actually, if memory serves, there were 2 updates within a couple of weeks) and aren't experiencing the problems you all are seeing. I know, that doesn't help you any.
Hmm, well it does help to hear from others that are having the same problem, so at least I'm not driving myself crazy trying things that won't fix it! Thanks for the replies.
And of course, if anyone has any solutions, I'd still love to hear from you too . . .
I know this also is not much help, but I've sent an email to the Dev but no reply yet...
Same here in note 3 and since updating gmail app my gear 2 no longer gets notications from gmail even when gmail DOES show up on phone notifications.
Leave it to Verizon to screw everything up after finally making some big progress with the first 5.1 update. That update fixed SO MANY issues I was having with the phone. I was ready to switch to a new one, but the update made me want to keep it. Then I wake up to see this latest 2nd update was installed without it asking me, and now I am having major issues with things like Gmail not syncing, but also answering a phone call is horrendously bugged. I will have to swipe the green answer button like 8 times before it actually picks up the freaking call. My wifi will randomly stop sending and receiving any packets and my signal will just drop out completely, airplane mode doesn't fix it and it requires a hard reset. Like holy hell Verizon, what the actual freak do you guys do to your phones...

gmail sync problems (even in pie)

Hello
as far as i saw
and i research there's no solution right now for ages of the sync problem of Gmail app (or it is the android it self), there is any application that can over it so i can get really notifications on time without any delay like the Gmail app?
it can be at Gmail delay till i open the screen , till now i tried all the available solutions including full wipe of the device and install from scratch, yet the problem there, so i thought maybe to move to another app that can do the same sync without delays.
thank you
I7210I said:
Hello
as far as i saw
and i research there's no solution right now for ages of the sync problem of Gmail app (or it is the android it self), there is any application that can over it so i can get really notifications on time without any delay like the Gmail app? it can be at Gmail delay till i open the screen , till now i tried all the available solutions including full wipe of the device and install from scratch, yet the problem there, so i thought maybe to move to another app that can do the same sync without delays. thank you
Click to expand...
Click to collapse
Does your issue extend to other phones other than the Pixel? You have posted this same issue several times over a long period of time. You don't mention that your carrier is Swisscom, or consider that to be a contributing factor. What phone did you have before the Pixel.... was it the N6P? Whatever phone it was, did you have the same issue? I'd have to go back and look at my messages but I am pretty sure we had a conversation, you did wipe your phone, Gmail sync time is not adjustable, and maybe you should try/test a different carrier or chalk it up to your location? When you "wiped" your phone did you fastboot flash a full image leaving the wipe switch (-w) in the flash-all script in place or did you remove it?
v12xke said:
Does your issue extend to other phones other than the Pixel? You have posted this same issue several times over a long period of time. You don't mention that your carrier is Swisscom, or consider that to be a contributing factor. What phone did you have before the Pixel.... was it the N6P? Whatever phone it was, did you have the same issue? I'd have to go back and look at my messages but I am pretty sure we had a conversation, you did wipe your phone, Gmail sync time is not adjustable, and maybe you should try/test a different carrier or chalk it up to your location? When you "wiped" your phone did you fastboot flash a full image leaving the wipe switch (-w) in the flash-all script in place or did you remove it?
Click to expand...
Click to collapse
yes, i fully wiped the phone.
second, it was from day zero with new device - pixel 2 xl.
thered, ot was also with n6p, also, the wipe was a flash of full image leaving the wipe switch (-w) in the flash-all script in place
and the issue is with WiFi so the carrier here is not a factor.
and like the other posts, i think it's android thing and not carrier/isp thing
Sent from my Pixel 2 XL using Tapatalk
I7210I said:
yes, i fully wiped the phone.
second, it was from day zero with new device - pixel 2 xl.
thered, ot was also with n6p, also, the wipe was a flash of full image leaving the wipe switch (-w) in the flash-all script in place
and the issue is with WiFi so the carrier here is not a factor.
and like the other posts, i think it's android thing and not carrier/isp thing
Click to expand...
Click to collapse
Well, ok but if I had two different new phones from two different manufacturers (across multiple versions of Android) exhibit the exact same issue, I would conclude differently than you have. Best of luck to you, I know this must be frustrating.
I actually installed Microsoft Outlook because I have, or had, this same problem with Gmail, and the Outlook notifications work. The only thing is there seem to be more notifications since it doesn't screen message priority the same way. Although, after the update to Pie, and a factory reset, the notifications on Gmail have improved to where I took the accounts off of the Outlook app. However, the phone originally seemed to do notifications just fine and then one day just didn't, so we'll see how it goes.
If I have my ipad on and/or my old Note 4, or Nexus 5X on, they'll often show the notifications, while the Pixel 2XL won't. In fact I keep them around because sometimes they're the only way I catch something in time.
I also started having problems with calendar notifications on the Pixel 2XL many months back. I think it has improved after Pie, but seems hit and miss. Again, my prior phones show them just fine.
Voicebox said:
I actually installed Microsoft Outlook because I have, or had, this same problem with Gmail, and the Outlook notifications work. The only thing is there seem to be more notifications since it doesn't screen message priority the same way. Although, after the update to Pie, and a factory reset, the notifications on Gmail have improved to where I took the accounts off of the Outlook app. However, the phone originally seemed to do notifications just fine and then one day just didn't, so we'll see how it goes.
If I have my ipad on and/or my old Note 4, or Nexus 5X on, they'll often show the notifications, while the Pixel 2XL won't. In fact I keep them around because sometimes they're the only way I catch something in time.
I also started having problems with calendar notifications on the Pixel 2XL many months back. I think it has improved after Pie, but seems hit and miss. Again, my prior phones show them just fine.
Click to expand...
Click to collapse
thank you,
so actually you say that in pie Microsoft Outlook is better than the Gmail in terms of notification of Google account?
I7210I said:
thank you,
so actually you say that in pie Microsoft Outlook is better than the Gmail in terms of notification of Google account?
Click to expand...
Click to collapse
Little late on the reply, but yeah, the notifications work with Outlook. Which is much better than Gmail if they aren't. But, as I said before, my Gmail came back to life after the last update, so I only have my Hotmail account on Outlook now. Outlook app does tend to show more alerts than Gmail app.
i did also tried the edisson email and it's quit fast than gmail itself
Sent from my Pixel 2 XL using Tapatalk
I7210I said:
Hello
as far as i saw
and i research there's no solution right now for ages of the sync problem of Gmail app (or it is the android it self), there is any application that can over it so i can get really notifications on time without any delay like the Gmail app?
it can be at Gmail delay till i open the screen , till now i tried all the available solutions including full wipe of the device and install from scratch, yet the problem there, so i thought maybe to move to another app that can do the same sync without delays.
thank you
Click to expand...
Click to collapse
hello there, my gmail sync is really slow, as in 2 hours, did you ever found a solution since posting this? thank you

Question Pixel 6 pro-Google dialer

Good morning. Does anyone have any idea how I can solve the problem I have with the google dialer? When I am called, it takes a long time for the screen to turn on while the sound is ringing and it is generally slow to show who is calling .... I have tried to clear the application cache .... I have checked that irrelevant applications do not have access to the phone application but nothing .... Is there a solution? Thanks
I have the same issue, it actually started with my Pixel 4 XL. Back then I thought maybe it's just getting old. Now I'm having the exact same issue with my P6P. Tried a factory reset thinking it might have been something that migrated with my backup but that did not help.
I'm chiming in only to say I haven't seen this problem, and hope you figure it out. Not rooted? No custom kernel?
Not rooted and no custom kernel, been considering those as a solution
I never tried the google dialer. Didn't trust the phone enough to put a sim in it until I had self-built google-free aosp (now grapheme) installed. I have not experienced this with aosp dialer.
eddiedimitris said:
Good morning. Does anyone have any idea how I can solve the problem I have with the google dialer? When I am called, it takes a long time for the screen to turn on while the sound is ringing and it is generally slow to show who is calling .... I have tried to clear the application cache .... I have checked that irrelevant applications do not have access to the phone application but nothing .... Is there a solution? Thanks
Click to expand...
Click to collapse
Did you ever solve this? Not even a factory reset seems to solve it for me
slimfady said:
Did you ever solve this? Not even a factory reset seems to solve it for me
Click to expand...
Click to collapse
Which update is your phone on? November or December? If November, maybe try manually flashing the December update, potentially removing the "-w " so that it doesn't wipe your phone.
roirraW edor ehT said:
Which update is your phone on? November or December? If November, maybe try manually flashing the December update, potentially removing the "-w " so that it doesn't wipe your phone.
Click to expand...
Click to collapse
I'm on the December update, but had it even on the November build
When I open the Google dialer and click on the button to pop up the numbers it's very slow to open up
slimfady said:
I'm on the December update, but had it even on the November build
Click to expand...
Click to collapse
When you factory reset, did you test the Google dialer without restoring any of your old apps or data?
If the January update doesn't fix it for you when it comes out, I'd consider trying that.
Tried before restoring the apps, but I did restore my contacts and SMS. Same result. Could it be something related to my contacts (around 1400 contacts)?
slimfady said:
Tried before restoring the apps, but I did restore my contacts and SMS. Same result. Could it be something related to my contacts (around 1400 contacts)?
Click to expand...
Click to collapse
I doubt it, although I "only" have 635 contacts. Right now I'd say everything is suspect, however. You've got to eliminate every possibility.
I might suspect the number/size of SMS before the number of contacts, but it's worth eliminating both at the same time just to see. Or, as I said, wait until the late January update, but if you still have the problem then you'd have to start from scratch yet again to eliminate those possibilities.
roirraW edor ehT said:
I doubt it, although I "only" have 635 contacts. Right now I'd say everything is suspect, however. You've got to eliminate every possibility.
I might suspect the number/size of SMS before the number of contacts, but it's worth eliminating both at the same time just to see. Or, as I said, wait until the late January update, but if you still have the problem then you'd have to start from scratch yet again to eliminate those possibilities.
Click to expand...
Click to collapse
Thanks, will give it a shot after the January update drops
My best guess is that this delay happens when you have got paired an android wear with your phone. Just for testing, I paired amazfit gtr 3 pro with my P6P and this delay does not occur.
But at the same time, If you are running aosp rom, this delay doesn't happen with the dialer even with android wear paired. Strange
asif4self said:
My best guess is that this delay happens when you have got paired an android wear with your phone. Just for testing, I paired amazfit gtr 3 pro with my P6P and this delay does not occur.
But at the same time, If you are running aosp rom, this delay doesn't happen with the dialer even with android wear paired. Strange
Click to expand...
Click to collapse
Interesting thought, I don't have an Android wear watch paired but I have a fitbit Versa. I haven't had this issue since the January update plus a full wipe.
I had a seperate theory which is related to the number of Google accounts I have on my phone (I had 4 before wiping). I'll keep an eye on it and try to unpair the watch if it re-occurs.
slimfady said:
Interesting thought, I don't have an Android wear watch paired but I have a fitbit Versa. I haven't had this issue since the January update plus a full wipe.
I had a seperate theory which is related to the number of Google accounts I have on my phone (I had 4 before wiping). I'll keep an eye on it and try to unpair the watch if it re-occurs.
Click to expand...
Click to collapse
Well well well, I acted as per your theory and deleted all my google account except one that is linked to contacts and I am experiencing quite instant call-in and call-out screen and the contacts also show almost instantly.
Its a shame that android is google's own product and these issues (having more than google account) jeopardize the whole experience. I have read a lot of posts on reddit and other forums for the the same issue and all what google guys suggest is factory reset which is not a pleasant way and the problem persists after that.
Maybe I am too quick to give my feedback and this issue resurfaces even with 1 account. Will keep an eye on that and will post my further findings.
asif4self said:
Well well well, I acted as per your theory and deleted all my google account except one that is linked to contacts and I am experiencing quite instant call-in and call-out screen and the contacts also show almost instantly.
Its a shame that android is google's own product and these issues (having more than google account) jeopardize the whole experience. I have read a lot of posts on reddit and other forums for the the same issue and all what google guys suggest is factory reset which is not a pleasant way and the problem persists after that.
Maybe I am too quick to give my feedback and this issue resurfaces even with 1 account. Will keep an eye on that and will post my further findings.
Click to expand...
Click to collapse
I think it's confirmed. I've added two more accounts and the call screen is now back to taking forever to showup when I get a call
slimfady said:
I think it's confirmed. I've added two more accounts and the call screen is now back to taking forever to showup when I get a call
Click to expand...
Click to collapse
Yeah I reconfirm it as well, no delay in call screens if having 1 Gmail account only.
Culprit is Google phone app I guess, may be it goes through all accounts to search n display the contact that cause this delay. I have tried Google phone app on samsung s21 ultra too n there is same delay with having more than 1 accounts while Samsung own dialer app doesn't suffer this issue.

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