Develop Bugs

[Bug List]KitKat 4.4.2 Upgrade Bugs

Here's a list of reported bugs since the 4.4.2 kitkat upgrade (bugs may not affect everyone)
1. Horizontal lines during video playback - happens randomly - Rebooting the tablet fixes it / enabling "Disable overlay" in developer settings seems to work -elzeus
2. Audio quality degradation - happens randomly - Rebooting the tablet fixes it / going to test after a clean stock install -elzeus
3. Battery life issues - inaccurate battery level reporting (5% turns 25% after reboot) - alexandruene
4.Chromecast systemui crash is pretty serious. - GldRush98
5.Lockscreen widgets are broken. - GldRush98
6. Emails not showing up in sent folder - jaytee23
7. long press the "period" the "?" doesn't work - RTbar

Battery life
The big issue i have is the battery life. today i couldn't get more then 2 hours on the internet. Did a factory reset and the same thing.
Once it reaches 5 percent if i restart it goes up to 25 but it drops back down to 5 percent in like 5 minutes. Tried with no sd card, no other app's but the same thing. Anyone with a tip on how to get this fixed?? Before the update it was working fine.....

I've added your issues. I have not come across that battery issue on my tablet. Have you tried wiping your cache and user data from recovery before setting up the tablet?
Update for my issues I did a Odin restore with the stock 4.4.2 image and so far no video or sound issues but they took some time to show up before so I'll be keeping a close eye on it.

elzeus said:
So far I've come across 2 major bugs and I'll be updating the list with other bugs when found.
1. Horizontal lines during video playback - happens randomly - Rebooting the tablet fixes it / going to test after a clean stock install -elzeus
2. Audio quality degradation - happens randomly - Rebooting the tablet fixes it / going to test after a clean stock install -elzeus
3. Battery life issues - inaccurate battery level reporting (5% turns 25% after reboot) - alexandruene
Click to expand...
Click to collapse
I can verify random audio quality issue. Happened to me four times since the KK update.
It seems to happen either after you quit an app/game or waking the Note from sleep. I haven't been able to trace the trigger to an exact action or app yet, if there is one.
You don't have to reboot to fix. You can fix by locking and unlocking... maybe once, maybe a few times. But it comes back to normal after one or a few tries for me. Reminds me of the audio bug we had on the HP Touchpad after its final firmware update. Damn! I thought I wasn't going to have to deal with that anymore!
I'll try to be more specific on the lock/unlock fix as I gather more info when it happens again.
And by the way, the fix on the Touchpad was also very similar - lock, wait ten seconds, unlock... lol... maybe Samsung is using the Touchpad audio driver!

jaytee23 said:
I can verify random audio quality issue. Happened to me four times since the KK update.
It seems to happen either after you quit an app/game or waking the Note from sleep. I haven't been able to trace the trigger to an exact action or app yet, if there is one.
You don't have to reboot to fix. You can fix by locking and unlocking... maybe once, maybe a few times. But it comes back to normal after one or a few tries for me. Reminds me of the audio bug we had on the HP Touchpad after its final firmware update. Damn! I thought I wasn't going to have to deal with that anymore!
I'll try to be more specific on the lock/unlock fix as I gather more info when it happens again.
And by the way, the fix on the Touchpad was also very similar - lock, wait ten seconds, unlock... lol... maybe Samsung is using the Touchpad audio driver!
Click to expand...
Click to collapse
Got lines again on video tried to lock a bunch of times didn't work (ill try for audio). Don't they test these updates? This is a pretty nasty bug that didnt happen pre kitkat, I think im going to downgrade until its fixed.

Update after reading this youtube thread https://www.youtube.com/watch?v=NEasAq2ik_A
I'm trying out forced gpu rendering to see if it fixes it. It seems like it is a software issue as it affects the pro 12.2 model as well.

elzeus said:
I've added your issues. I have not come across that battery issue on my tablet. Have you tried wiping your cache and user data from recovery before setting up the tablet?
Did everything but didn't help, last night i left in recovery mode so i can make sure the battery dies completely and to day i saw a big improvement.
I hope it will stay that way.. I will keep you updated
Click to expand...
Click to collapse

Mh, as developer I am always careful to call something a bug.
And for these "bugs" my question is: Why not everyone have it? Why only a small group? Therefore I don't think that these are bugs but have to do with your installation.
Did anyone of your try a factory reset? Try out on a clean installation, which means without any settings changed, any app installed, any sd-card inserted?

Elim said:
Mh, as developer I am always careful to call something a bug.
And for these "bugs" my question is: Why not everyone have it? Why only a small group? Therefore I don't think that these are bugs but have to do with your installation.
Did anyone of your try a factory reset? Try out on a clean installation, which means without any settings changed, any app installed, any sd-card inserted?
Click to expand...
Click to collapse
I've done a factory reset & clean installation. I haven't rooted but did add my normal apps after getting it setup with sd card. The next time it happens I'll try unmounting the sd card.
If you check out this video https://www.youtube.com/watch?v=NEasAq2ik_A they also had the issue on their Pro 12.2 but that tablet received a stability update in early April that may have fixed it. It may be that our version was trailing there's or there is some other variable (no magazine UI etc) that is causing it http://forum.xda-developers.com/showpost.php?p=50527314&postcount=20 that person also had the lines in late Feb. I'll pm him and ask him if the issue went away after their update.
Forcing GPU 2d rendering from the developer options didn't seem to work as the corruption came back, but I did enable the "Disable UI overlay" and it did end up going away "crossing fingers" as this is the only thing I've tried that has gotten rid of the lines while the tablet is powered on (usually it only goes away after rebooting).

Another bug I found so far is with the included Email app. I'm using it with my gmail account. The new version included with KK has an issue with sent mail. Specifically, it doesn't update the sent mail folder - at least for me. It used to work perfectly. Now when you send an email from the app, the email doesn't show up in your sent mail folder within the app. I have tried deleting all the email data on the tablet, and the cache, and set it up four times since KK and it it just won't show email you send from the tablet in the sent mail folder. Note, I'm not talking about email that is already in your sent email folder in your gmail account. I'm saying, send a new email from the tablet, and that email should immediately appear in your sent mail folder, but it doesn't. It doesn't ever show up there. Kind of a problem. Can anyone else confirm this? Send an email from the Email app and see if it shows up in your sent mail folder within the email app. Thanks.
---------- Post added at 10:40 PM ---------- Previous post was at 10:19 PM ----------
Elim said:
Mh, as developer I am always careful to call something a bug.
And for these "bugs" my question is: Why not everyone have it? Why only a small group? Therefore I don't think that these are bugs but have to do with your installation.
Did anyone of your try a factory reset? Try out on a clean installation, which means without any settings changed, any app installed, any sd-card inserted?
Click to expand...
Click to collapse
You're a developer and you say that? Are you serious? I'm an expert user. Every platform I've ever owned for the past 30 years from the Commodore 64 to this Note 10.1 has had bugs, some minor, some major. Just like the 24-second touchsceen timeout bug I found and reported in the last firmware version. The new KK update is so new its still rolling out to users. I've already encountered two bugs for sure - the audio quality bug and the email bug I just described in the previous post. The audio bug has been confirmed and I believe the email bug I just reported will also be confirmed. The fact is that certain people are more adept at finding and reporting issues. It also depends on how you use the device and with what regularity. Are you suggesting that we sit on our hands and not report the problems we find? Please.

jaytee23 said:
Another bug I found so far is with the included Email app. I'm using it with my gmail account. The new version included with KK has an issue with sent mail. Specifically, it doesn't update the sent mail folder - at least for me. It used to work perfectly. Now when you send an email from the app, the email doesn't show up in your sent mail folder within the app. I have tried deleting all the email data on the tablet, and the cache, and set it up four times since KK and it it just won't show email you send from the tablet in the sent mail folder. Note, I'm not talking about email that is already in your sent email folder in your gmail account. I'm saying, send a new email from the tablet, and that email should immediately appear in your sent mail folder, but it doesn't. It doesn't ever show up there. Kind of a problem. Can anyone else confirm this? Send an email from the Email app and see if it shows up in your sent mail folder within the email app. Thanks.
Click to expand...
Click to collapse
I normally just use gmail but I setup the stock email app to test it for you. I set it up as a push account and sent a test email. It was briefly in the "Outbox" folder then it was sent out leaving the outbox folder empty. I then checked the Sent folder right underneath the outbox folder and it wasn't updated yet so I hit the refresh button in the top right corner and my test email showed up.

jaytee23 said:
Every platform I've ever owned for the past 30 years from the Commodore 64 to this Note 10.1 has had bugs, some minor, some major.
Click to expand...
Click to collapse
I never said that there are no bugs. I am only saying that not every issue is a bug. I mean when your are playing with the developer options (which normally hidden with a reason) then you should understand what yiu are doing and not call then probelms because of it a bug.
jaytee23 said:
I've already encountered two bugs for sure
Click to expand...
Click to collapse
No, I am not sure and that is what I am saying.
jaytee23 said:
Are you suggesting that we sit on our hands and not report the problems we find? Please.
Click to expand...
Click to collapse
I never did that. I only mentioned not to call issues a bug. This didn't help anyone. People who didn't have this problem begin to fear it and people who have will stop searching the real reason because it is a bug.
I mean what I see are already hundreds of downloads of KK and only 3 persons complaint the video "bug". Did you think that only 3 "power" users are watching videos?
---------- Post added at 08:36 AM ---------- Previous post was at 08:16 AM ----------
elzeus said:
and my test email showed up.
Click to expand...
Click to collapse
Same here and I checked it also with other KK devices and there it is the same, which is for me also normal. But maybe I didn't understand your problem?

elzeus said:
I normally just use gmail but I setup the stock email app to test it for you. I set it up as a push account and sent a test email. It was briefly in the "Outbox" folder then it was sent out leaving the outbox folder empty. I then checked the Sent folder right underneath the outbox folder and it wasn't updated yet so I hit the refresh button in the top right corner and my test email showed up.
Click to expand...
Click to collapse
Do you have an SD card inserted?
I just tried something where:
1) I deleted my email account from the client again
2) deleted the data/cache from the Email app
3) ejected my SD card
4) set up the account again in the Email client
5) sent a test email
6) sent email now shows up in sent email folder but only after a manual refresh
7) reinserted SD card
8) sent another test email
9) sent email still showing up in sent email folder, but only after a manual refresh (shouldn't have to do that) and it takes awhile.... hmmm....
I tried this because I was reading a thread in the 12.2 forum (http://forum.xda-developers.com/showthread.php?t=2670065) where a guy mentioned a similar issue. I thought I would try dismounting the SD card and setting up the account again... still not happy... still uncertain about this... something wonky here.
I'll try more tomorrow... must sleep now.

Chromecast systemui crash is pretty serious.
Lockscreen widgets are broken.

jaytee23 said:
Do you have an SD card inserted?
Click to expand...
Click to collapse
Yes SD card inserted 24/7 never removed it after the initial 4.4.2 recovery setup.
GldRush98 said:
Chromecast systemui crash is pretty serious.
Lockscreen widgets are broken.
Click to expand...
Click to collapse
Adding to the list, I could have sworn before I reinstalled 4.4.2 that my lockscreen widgets were working after upgrading from 4.3 but now I have no option to enable them in 4.4.2.
Elim said:
Same here and I checked it also with other KK devices and there it is the same, which is for me also normal. But maybe I didn't understand your problem?
Click to expand...
Click to collapse
I didn't have any problem with email I was tracing my steps for jaytee in case I did anything different from him in the way his email is setup. As for the list if they aren't bugs then what are they? People make bug lists so they can get fixed or so people can post workarounds. The only reason I enabled the developer options was to find a solution for the video lines...so far the disable overlay checkbox has worked.

elzeus said:
As for the list if they aren't bugs then what are they?
Click to expand...
Click to collapse
Maybe it is personal but I would call them problems and not bugs. The difference for me is that a problem is my problem and I have to find a solution or work-around (or someone else for me) and a bug came from Samsung and normally can only be solved by Samsung. A problem didn't have anybody, can be constructive be solved and create a positive atmosphere here in xda. A bug have anybody, can be solved only by experts and is something negative because the product didn't work like it should be.
Therefore I find good that you start such a list but I would more mentioned what you did before (how you get the update), which update, if rooted or not, what happens and what was expected and then if a solution or work-around exists.

Elim said:
Mh, as developer I am always careful to call something a bug.
And for these "bugs" my question is: Why not everyone have it? Why only a small group? Therefore I don't think that these are bugs but have to do with your installation.
Did anyone of your try a factory reset? Try out on a clean installation, which means without any settings changed, any app installed, any sd-card inserted?
Click to expand...
Click to collapse
jaytee23 said:
You're a developer and you say that? Are you serious? I'm an expert user. Every platform I've ever owned for the past 30 years from the Commodore 64 to this Note 10.1 has had bugs, some minor, some major. Just like the 24-second touchsceen timeout bug I found and reported in the last firmware version. The new KK update is so new its still rolling out to users. I've already encountered two bugs for sure - the audio quality bug and the email bug I just described in the previous post. The audio bug has been confirmed and I believe the email bug I just reported will also be confirmed. The fact is that certain people are more adept at finding and reporting issues. It also depends on how you use the device and with what regularity. Are you suggesting that we sit on our hands and not report the problems we find? Please.
Click to expand...
Click to collapse
You're both sort-of correct. There are pervasive "bugs" and situational bugs. @Elim is right, it's pretty clear that some of the issues being reported are situational bugs caused by some combination of elements that affect a subset of users. Add to that no two Android devices are configured the same way and it's easy to see how things that affect one user (or set of users) don't affect another. Some people rooted, some use tons of system/memory managers and battery boosters, some flashed over 4.3, and some are using a ROM from a different CSC than assigned to their h/w. All those things can cause issues of varying degrees.
Not everyone's having the battery life, Chromecast, and video lines issues so you can pretty much assume it's not the 4.4 s/w alone causing some folks to have problems. Like Elim said, if it were in the core ROM s/w everyone would be experiencing the issues equally. His advice was solid; do a restore through recovery and before loading any personal apps or settings see if the problem(s) still there. If it's not, it's something related to an individual configuration.

I don't have a problem with Chromecast or lockscreen widgets.
Sent from my SM-P605V using Tapatalk

KwestJones said:
I don't have a problem with Chromecast or lockscreen widgets.
Click to expand...
Click to collapse
Are you on official 4.4.2?

elzeus said:
Are you on official 4.4.2?
Click to expand...
Click to collapse
Yes... Got an official OTA update
Sent from my SM-N900P using Tapatalk

Access permissions with Nougat

Not sure if anyone else has run into this problem since upgrading to Nougat but I wanted to throw it out there in case someone has noticed it or has any suggestions.
Every time I restart my phone, app permissions are reset. Notifications revert back to stock. Camera asks for storage permissions. Calendar needs access to accounts etc. It's hasn't gotten me frustrated enough to reflash but if anyone else has had this experience or has a suggestion I am willing to try it.

My HTC One M9 only recently got the Nougat update (within this month, March 2017). I too have been plagued with access permissions being randomly forgotten at start up. The most annoying being Gmail and Calendar, but I too have had Camera asking for them to be allowed too. Very very annoying.
Since the Nougat update I have had a strange problem with Gmail, even when permissions have been correctly set. The phone completely forgets the two Gmail accounts that I use. I decided to try to uninstall the app but it takes you back out of the updates to the factory installed level. Then when I tried to put my two Gmail accounts in the Google account option was frozen, just could not add them. I finally decided that HTC Sense might have something to do with it! So I disabled it, then re-enabled it and Gmail account setup suddenly responded with my two accounts already showing! So I have now gone to Google Play Store to download the latest Gmail updates and it all appears working. But for how long?
What has HTC done with its Nougat update? The phone was once stable, now its an unreliable mess!
Derek

fingerstoo said:
My HTC One M9 only recently got the Nougat update (within this month, March 2017). I too have been plagued with access permissions being randomly forgotten at start up. The most annoying being Gmail and Calendar, but I too have had Camera asking for them to be allowed too. Very very annoying.
Since the Nougat update I have had a strange problem with Gmail, even when permissions have been correctly set. The phone completely forgets the two Gmail accounts that I use. I decided to try to uninstall the app but it takes you back out of the updates to the factory installed level. Then when I tried to put my two Gmail accounts in the Google account option was frozen, just could not add them. I finally decided that HTC Sense might have something to do with it! So I disabled it, then re-enabled it and Gmail account setup suddenly responded with my two accounts already showing! So I have now gone to Google Play Store to download the latest Gmail updates and it all appears working. But for how long?
What has HTC done with its Nougat update? The phone was once stable, now its an unreliable mess!
Derek
Click to expand...
Click to collapse
Same issue same phone, I triedclearing cache from TWRP, doesn't work. Are you rooted? I am systemless root with Magisk, so I have a feeling it could be due to this.

Isidrology said:
Same issue same phone, I tried clearing cache from TWRP, doesn't work. Are you rooted? I am systemless root with Magisk, so I have a feeling it could be due to this.
Click to expand...
Click to collapse
Good to hear from you, especially as you are a fellow sufferer.
I have a stock phone, not rooted at all. Sadly I gave up my "nerd" hacking a few years ago. I prefer not to mess these days and stick with what the manufacturer supplies.
However, I still find it odd that no-one else has reported this, but you and I. I am now convinced there is a bug with HTC's tailoring of Nougat. And I believe the reason is that no-one reports it is because they leave their phone on all the time, even when charging. I always close the phone down at night and put it on charge overnight. It seems the complete restart triggers this behaviour. It doesn't do it every time though. I even wondered at some stage if it was simply app updates being applied, as the Gmail, Calendar and other popular apps are often being fiddled with (sorry, enhanced) by Google. However, I also have had the problem at start of day, even after no updates have been applied.
It is very annoying. I wonder if I should try never switching the phone off completely to see if the permissions remain then? What do you think?
Derek

fingerstoo said:
Good to hear from you, especially as you are a fellow sufferer.
I have a stock phone, not rooted at all. Sadly I gave up my "nerd" hacking a few years ago. I prefer not to mess these days and stick with what the manufacturer supplies.
However, I still find it odd that no-one else has reported this, but you and I. I am now convinced there is a bug with HTC's tailoring of Nougat. And I believe the reason is that no-one reports it is because they leave their phone on all the time, even when charging. I always close the phone down at night and put it on charge overnight. It seems the complete restart triggers this behaviour. It doesn't do it every time though. I even wondered at some stage if it was simply app updates being applied, as the Gmail, Calendar and other popular apps are often being fiddled with (sorry, enhanced) by Google. However, I also have had the problem at start of day, even after no updates have been applied.
It is very annoying. I wonder if I should try never switching the phone off completely to see if the permissions remain then? What do you think?
Derek
Click to expand...
Click to collapse
So I found my issue was due to a encrypted SD Card which constantly resets permission. So what I did was I formatted my SD Card and replace with existing backed up data from the computer, and it worked.

Isidrology said:
So I found my issue was due to a encrypted SD Card which constantly resets permission. So what I did was I formatted my SD Card and replace with existing backed up data from the computer, and it worked.
Click to expand...
Click to collapse
I've noticed the issue, for sometime now and I've been updated to Nougat since day 1. My phone never sleeps so I didn't noticed. It's pretty annoying. Will try the SDCard formatting and see. I'll let know how it goes.

contact sync after flashing 8.1 system image not syncing all contacts

anyone else experiencing this issue? I am only showing 370/408 contacts. I tried to troubleshoot this with google and they couldn't figure it out. They reassured me that it would eventually sync.

Yup. Same issue, only on an OG Pixel XL.

yes, same issue, even reset phone twice now to try and get it to work
giving errors at time also if I try to add a new one.

Same here on smaller Pixel 2 on 8.1. WTF Google. Do they ever test their ****?

So I do frequent the Pixel 2 XL forum b/c I had one and returned it but looking to get another if the price drops. Point of me posting now though is that I am still using my 6P and having this issue as well. So looks like google messed up something. Luckily they released a december patch for 8.0 as well so I'm going to do that instead since I'm missing contacts that I frequently communicate with. No clue how they can mess up something so simple.
edit: also, my win10 laptop will not recognize the phone in MTP mode unless usb debugging is on. 8.0 didn't have that issue either. I did freshly flash twice and factory reset just in case but that made no difference with the contacts issue nor the MTP mode not working without USB debugging on.

Just a note, the issue exists on the 8.1 stable, and on the 8.0 stable. I don't think it's related to the update, it's an issue with contacts itself.

OSully said:
Just a note, the issue exists on the 8.1 stable, and on the 8.0 stable. I don't think it's related to the update, it's an issue with contacts itself.
Click to expand...
Click to collapse
I was just coming back in here to mention that. I clean flashed back to 8.0 with dec security patch for my 6P and those same contacts are missing. Not sure what channel to go through to report this issue.

same problem pixel 2 xl

i found that if I removed the profile url a contact would sync to the phone. see atttachment
hrkahn said:
anyone else experiencing this issue? I am only showing 370/408 contacts. I tried to troubleshoot this with google and they couldn't figure it out. They reassured me that it would eventually sync.
Click to expand...
Click to collapse

halteach said:
i found that if I removed the profile url a contact would sync to the phone. see atttachment
Click to expand...
Click to collapse
wow that 100% works anyway to select all contacts that have this?

hrkahn said:
wow that 100% works anyway to select all contacts that have this?
Click to expand...
Click to collapse
I have the same problem after flashing the 8.1 update - this also worked for me....but damn thats a lot of contacts to comb through.

Nightwraith said:
I have the same problem after flashing the 8.1 update - this also worked for me....but damn thats a lot of contacts to comb through.
Click to expand...
Click to collapse
is there a way to isolate those contacts?

hrkahn said:
is there a way to isolate those contacts?
Click to expand...
Click to collapse
I found if you go to the old contacts UI web interface, you can select people in your circles from G+. At least for my contacts, everyone that had a linked G+ account had that profile URL in the contact entry.

I just got my Pixel 2 XL today, immediately flashed 8.1.....and I have this problem.

I exported all my contacts to csv, removed the profile columns, deleted all Gmail contacts, and re imported

halteach said:
i found that if I removed the profile url a contact would sync to the phone. see atttachment
Click to expand...
Click to collapse
Thanks for this! Great catch.
Sent from my Pixel XL using Tapatalk

Thank God for XDA, I was going nuts after noticing half of my contacts were gone, including my wife's, mom and brother. Thought it was related to the 8.1 update but guess not. Hopefully we get a fix later tonight or tomorrow.

I have the same issue. Brand New Pixel... I thought it was defective. Just pulled it out the box and when it didn't sync I thought i had a major issue so I did the google support call and the rep told me it was a known issue and should be resolved in 1 to 2 days.

Funny, I was just noticing the same. And it's bad because one of the missing contacts is my wife! Lol

This is not a 8.1 or a Pixel issue, I tested it on a Nexus 5 on Marshmallow by removing and re-adding my account and it also happened there. Took me a few factory resets to finally figure it out cause I was setting up a new Pixel 2 XL by copying from another phone. I realized that as soon as the phone is copied all the contacts are there on the new phone, but after a contact sync some go away, so I just tuned contact sync off immediately after entering Android on first boot. I'm gonna wait it out until they fix it on their end.

gmail sync problems (even in pie)

Hello
as far as i saw
and i research there's no solution right now for ages of the sync problem of Gmail app (or it is the android it self), there is any application that can over it so i can get really notifications on time without any delay like the Gmail app?
it can be at Gmail delay till i open the screen , till now i tried all the available solutions including full wipe of the device and install from scratch, yet the problem there, so i thought maybe to move to another app that can do the same sync without delays.
thank you

I7210I said:
Hello
as far as i saw
and i research there's no solution right now for ages of the sync problem of Gmail app (or it is the android it self), there is any application that can over it so i can get really notifications on time without any delay like the Gmail app? it can be at Gmail delay till i open the screen , till now i tried all the available solutions including full wipe of the device and install from scratch, yet the problem there, so i thought maybe to move to another app that can do the same sync without delays. thank you
Click to expand...
Click to collapse
Does your issue extend to other phones other than the Pixel? You have posted this same issue several times over a long period of time. You don't mention that your carrier is Swisscom, or consider that to be a contributing factor. What phone did you have before the Pixel.... was it the N6P? Whatever phone it was, did you have the same issue? I'd have to go back and look at my messages but I am pretty sure we had a conversation, you did wipe your phone, Gmail sync time is not adjustable, and maybe you should try/test a different carrier or chalk it up to your location? When you "wiped" your phone did you fastboot flash a full image leaving the wipe switch (-w) in the flash-all script in place or did you remove it?

v12xke said:
Does your issue extend to other phones other than the Pixel? You have posted this same issue several times over a long period of time. You don't mention that your carrier is Swisscom, or consider that to be a contributing factor. What phone did you have before the Pixel.... was it the N6P? Whatever phone it was, did you have the same issue? I'd have to go back and look at my messages but I am pretty sure we had a conversation, you did wipe your phone, Gmail sync time is not adjustable, and maybe you should try/test a different carrier or chalk it up to your location? When you "wiped" your phone did you fastboot flash a full image leaving the wipe switch (-w) in the flash-all script in place or did you remove it?
Click to expand...
Click to collapse
yes, i fully wiped the phone.
second, it was from day zero with new device - pixel 2 xl.
thered, ot was also with n6p, also, the wipe was a flash of full image leaving the wipe switch (-w) in the flash-all script in place
and the issue is with WiFi so the carrier here is not a factor.
and like the other posts, i think it's android thing and not carrier/isp thing
Sent from my Pixel 2 XL using Tapatalk

I7210I said:
yes, i fully wiped the phone.
second, it was from day zero with new device - pixel 2 xl.
thered, ot was also with n6p, also, the wipe was a flash of full image leaving the wipe switch (-w) in the flash-all script in place
and the issue is with WiFi so the carrier here is not a factor.
and like the other posts, i think it's android thing and not carrier/isp thing
Click to expand...
Click to collapse
Well, ok but if I had two different new phones from two different manufacturers (across multiple versions of Android) exhibit the exact same issue, I would conclude differently than you have. Best of luck to you, I know this must be frustrating.

I actually installed Microsoft Outlook because I have, or had, this same problem with Gmail, and the Outlook notifications work. The only thing is there seem to be more notifications since it doesn't screen message priority the same way. Although, after the update to Pie, and a factory reset, the notifications on Gmail have improved to where I took the accounts off of the Outlook app. However, the phone originally seemed to do notifications just fine and then one day just didn't, so we'll see how it goes.
If I have my ipad on and/or my old Note 4, or Nexus 5X on, they'll often show the notifications, while the Pixel 2XL won't. In fact I keep them around because sometimes they're the only way I catch something in time.
I also started having problems with calendar notifications on the Pixel 2XL many months back. I think it has improved after Pie, but seems hit and miss. Again, my prior phones show them just fine.

Voicebox said:
I actually installed Microsoft Outlook because I have, or had, this same problem with Gmail, and the Outlook notifications work. The only thing is there seem to be more notifications since it doesn't screen message priority the same way. Although, after the update to Pie, and a factory reset, the notifications on Gmail have improved to where I took the accounts off of the Outlook app. However, the phone originally seemed to do notifications just fine and then one day just didn't, so we'll see how it goes.
If I have my ipad on and/or my old Note 4, or Nexus 5X on, they'll often show the notifications, while the Pixel 2XL won't. In fact I keep them around because sometimes they're the only way I catch something in time.
I also started having problems with calendar notifications on the Pixel 2XL many months back. I think it has improved after Pie, but seems hit and miss. Again, my prior phones show them just fine.
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Click to collapse
thank you,
so actually you say that in pie Microsoft Outlook is better than the Gmail in terms of notification of Google account?

I7210I said:
thank you,
so actually you say that in pie Microsoft Outlook is better than the Gmail in terms of notification of Google account?
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Click to collapse
Little late on the reply, but yeah, the notifications work with Outlook. Which is much better than Gmail if they aren't. But, as I said before, my Gmail came back to life after the last update, so I only have my Hotmail account on Outlook now. Outlook app does tend to show more alerts than Gmail app.

i did also tried the edisson email and it's quit fast than gmail itself
Sent from my Pixel 2 XL using Tapatalk

I7210I said:
Hello
as far as i saw
and i research there's no solution right now for ages of the sync problem of Gmail app (or it is the android it self), there is any application that can over it so i can get really notifications on time without any delay like the Gmail app?
it can be at Gmail delay till i open the screen , till now i tried all the available solutions including full wipe of the device and install from scratch, yet the problem there, so i thought maybe to move to another app that can do the same sync without delays.
thank you
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Click to collapse
hello there, my gmail sync is really slow, as in 2 hours, did you ever found a solution since posting this? thank you

Question Google's Messages stuck on "trying to verify" in chat features activation menu

Never had an issue with this app doing this before, but here we are. I've made sure my number was correct, and even added the Messages app to MagiskHide (which I've never had to do before). It still is stuck. Eventually it gives up trying to verify, but tapping the button just repeats the same issue again. Any ideas?

GuyInDogSuit said:
Never had an issue with this app doing this before, but here we are. I've made sure my number was correct, and even added the Messages app to MagiskHide (which I've never had to do before). It still is stuck. Eventually it gives up trying to verify, but tapping the button just repeats the same issue again. Any ideas?
Click to expand...
Click to collapse
It's really annoying I've had this before. What I did I'd clear data cache in the messages app restart phone then do same again delete data cache then open messages app and try again. If that fails then you have to turn chat off for 7 days don't try turning chat on within the 7 days otherwise it resets to 7 days again. It's a right pain in the but.

I wish I had a answer for you. I was having the same issue on stock, switching to global, switching to eu, etc. Just a couple nights ago I installed magisk and no modules and left my phone alone for a bit (maybe a hour?), When I picked it back up I had 10 encrypted messages I couldn't read come in from a friend that must have came in over the past couple weeks. It was just random.

dalelindley76 said:
It's really annoying I've had this before. What I did I'd clear data cache in the messages app restart phone then do same again delete data cache then open messages app and try again. If that fails then you have to turn chat off for 7 days don't try turning chat on within the 7 days otherwise it resets to 7 days again. It's a right pain in the but.
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Click to collapse
Seven days?
Seems excessive. How/where did you get this length of time?
Jhoopes517 said:
I wish I had a answer for you. I was having the same issue on stock, switching to global, switching to eu, etc. Just a couple nights ago I installed magisk and no modules and left my phone alone for a bit (maybe a hour?), When I picked it back up I had 10 encrypted messages I couldn't read come in from a friend that must have came in over the past couple weeks. It was just random.
Click to expand...
Click to collapse
That's unfortunate. Have you ever had this issue with any other device?

GuyInDogSuit said:
Seven days?
Seems excessive. How/where did you get this length of time?
That's unfortunate. Have you ever had this issue with any other device?
Click to expand...
Click to collapse
Not that wasn't cleared up with a wipe data/cache and restarting the app.

Jhoopes517 said:
Not that wasn't cleared up with a wipe data/cache and restarting the app.
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Click to collapse
I tried Dale's suggestion, clearing data and cache and rebooting the phone. After a minute it popped up the message "enabling chat features, we'll let you know when it's ready." Checked the settings 15 minutes later, and it said "Trying to verify..." STILL but the button to manually verify was usable.
This sucks.

This had happened to me ever since I got the phone and since my carrier is Verizon, It didn't work right out the gate and tried so many different solutions.
then I read that it could still be linked to your old phone so i put my sim card back and then turned off features and then popped it back to the OP and then just left the messages app run in the background and then it suddenly said chat features enabled.
I don't know if this will help you but it worked for mine.

wooo000 said:
This had happened to me ever since I got the phone and since my carrier is Verizon, It didn't work right out the gate and tried so many different solutions.
then I read that it could still be linked to your old phone so i put my sim card back and then turned off features and then popped it back to the OP and then just left the messages app run in the background and then it suddenly said chat features enabled.
I don't know if this will help you but it worked for mine.
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Click to collapse
I turned it off on my old device (doesn't have service anyway). Still no dice. Ugh!!

I've had multiple issues with apps not sending OTP codes or being able to log in completely, and I even think I've had the same issue you are having when I had "dns.adguard.com" set as my private dns setting. Also, if you use AdAway, that could cause the issue. For some reason I have to disable AdAway to use the Amazon app. Weird.

GuyInDogSuit said:
I tried Dale's suggestion, clearing data and cache and rebooting the phone. After a minute it popped up the message "enabling chat features, we'll let you know when it's ready." Checked the settings 15 minutes later, and it said "Trying to verify..." STILL but the button to manually verify was usable.
This sucks.
Click to expand...
Click to collapse
If you have some sort of vpn running, try disabling it and activating chat features. For me it won't work until I turn my vpn off.

is Google carrier services app is up to date on your phone?

TheKnux said:
I've had multiple issues with apps not sending OTP codes or being able to log in completely, and I even think I've had the same issue you are having when I had "dns.adguard.com" set as my private dns setting. Also, if you use AdAway, that could cause the issue. For some reason I have to disable AdAway to use the Amazon app. Weird.
Click to expand...
Click to collapse
Oh yep, in fact I had another thread about that. Turns out the new AdAway seems to inadvertently block a lot of things. Try adding "*amazon*" (without quotation marks) to the whitelist. PayPal was another I needed to add to the whitelist. I also added Google to see if it'd work for this, but nah... No such luck.
chetly968 said:
If you have some sort of vpn running, try disabling it and activating chat features. For me it won't work until I turn my vpn off.
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Click to collapse
No VPN in my case, that I'm aware of.
dexlemaffo said:
is Google carrier services app is up to date on your phone?
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Click to collapse
Yes. I did find it disabled, oddly, so it's enabled and up to date now. Matter of fact, I even installed the latest from APKmirror.

GuyInDogSuit said:
Oh yep, in fact I had another thread about that. Turns out the new AdAway seems to inadvertently block a lot of things. Try adding "*amazon*" (without quotation marks) to the whitelist. PayPal was another I needed to add to the whitelist. I also added Google to see if it'd work for this, but nah... No such luck.
No VPN in my case, that I'm aware of.
Yes. I did find it disabled, oddly, so it's enabled and up to date now. Matter of fact, I even installed the latest from APKmirror.
Click to expand...
Click to collapse
Thanks for the Amazon tip! I was trying to figure it out for the longest time. Even tried the hard way of adding it a long time ago. Just got used to disabling it to use the app or using Amazon through a browser.
It always takes a minute for my chat features to be enabled. Whenever I get a new phone, I always get the message saying "chat features are unavailable for this device" then after a few hours/days, the pop up says that they're ready. I think I leave Messages open in the background. Never had to disable it on the previous device. T-Mobile user here.

TheKnux said:
Thanks for the Amazon tip! I was trying to figure it out for the longest time. Even tried the hard way of adding it a long time ago. Just got used to disabling it to use the app or using Amazon through a browser.
It always takes a minute for my chat features to be enabled. Whenever I get a new phone, I always get the message saying "chat features are unavailable for this device" then after a few hours/days, the pop up says that they're ready. I think I leave Messages open in the background. Never had to disable it on the previous device. T-Mobile user here.
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Click to collapse
Sure thing, glad I could help. If anything, though, you should thank @terlynn4 for that whitelisting suggestion.
In my case this has been going on for a good few days. I've done websearches and researched all the possible causes and solutions I could find, but nothing has worked in my case. Yet. I think the main issue is that I'm not getting the authorization code that Google sends via a short-code service text or whatever those are called.

GuyInDogSuit said:
Sure thing, glad I could help. If anything, though, you should thank @terlynn4 for that whitelisting suggestion.
In my case this has been going on for a good few days. I've done websearches and researched all the possible causes and solutions I could find, but nothing has worked in my case. Yet. I think the main issue is that I'm not getting the authorization code that Google sends via a short-code service text or whatever those are called.
Click to expand...
Click to collapse
Usually when I don't receive the code, it's because AdAway or private DNS settings as stated before. But since you're not using any of those, I'm not sure what else would be preventing from sending the code. Is there any way you can use the Messages for Web feature, bring up your messages on PC, send the code that way and see if it comes up on the web?

I had the exact same issue as you, the issue was that Verizon still had my old phone associated with my account. Verizon support asked my for my iccid (16 digit number physically printed on the sim card), and after they associated it with my new phone I received the backlog of all the sms from short codes that I had missed and rcs verified after 15 minutes and a reboot.

R. Daneel Olivae said:
I had the exact same issue as you, the issue was that Verizon still had my old phone associated with my account. Verizon support asked my for my iccid (16 digit number physically printed on the sim card), and after they associated it with my new phone I received the backlog of all the sms from short codes that I had missed and rcs verified after 15 minutes and a reboot.
Click to expand...
Click to collapse
LMAO, was that what it was? Funnily enough, now that you mention that, that might be the case for me as well. I had recently jumped from a OnePlus 7T to the 9 Pro, and everything had transitioned smoothly, other than this.
TheKnux said:
Usually when I don't receive the code, it's because AdAway or private DNS settings as stated before. But since you're not using any of those, I'm not sure what else would be preventing from sending the code. Is there any way you can use the Messages for Web feature, bring up your messages on PC, send the code that way and see if it comes up on the web?
Click to expand...
Click to collapse
I could give that a try, sure. I do have access to a PC/web browser.

GuyInDogSuit said:
LMAO, was that what it was? Funnily enough, now that you mention that, that might be the case for me as well. I had recently jumped from a OnePlus 7T to the 9 Pro, and everything had transitioned smoothly, other than this.
I could give that a try, sure. I do have access to a PC/web browser.
Click to expand...
Click to collapse
Let me know if it works for you. Sounds ridiculous, but it might actually work.

TheKnux said:
Let me know if it works for you. Sounds ridiculous, but it might actually work.
Click to expand...
Click to collapse
I don't think it did. Or would. Still no message on either end. Something isn't allowing it to be sent in the first place, it seems.

R. Daneel Olivae said:
I had the exact same issue as you, the issue was that Verizon still had my old phone associated with my account. Verizon support asked my for my iccid (16 digit number physically printed on the sim card), and after they associated it with my new phone I received the backlog of all the sms from short codes that I had missed and rcs verified after 15 minutes and a reboot.
Click to expand...
Click to collapse
I had the exact same issue on verizon, but with a globel version. Wouldnt recognize the phone at all. After calling, they pushed me to tech support. Because the phone isnt in their system, the guy had to take an IMEI from another CDMA-Less phone, and enable the CDMA-Less feature. Then he put my IMEI back. Rebooted, and got 2 days worth of texts, and chat features enabled instantly.
The guy said there's a chance that "cleaners" will comb through accounts and reset it, but if it happens, I just have to do the same thing again.