Develop Bugs

Inexplicable awake time issues? I may have an answer...

Since updating my phone to an official-based ROM, I've been having inexplicable awake time issues. However I never have any issues while using any release (nightly or RC1/2) of Cyanogenmod. Once my phone began to stop sleeping, the only way to fix it was to do a factory reset. Spare parts shows no partial wake issue at all, just that the android system was running 100% of the time.
I work in tech support, so I have extensive experience with troubleshooting issues such as the one that I was having. However, a week later with at least one factory reset a day, I still had no clue. I had even been keeping a journal of the things that I had been doing with my phone to find something to blame the problem on. The only thing that I found was that after a factory reset that the phone would work fine until the awake time got to between 1:30:00 and 1:45:00. Once it got there, the phone would stop sleeping.
Finally after doing some serious thinking, it became quite apparent that the only thing that really was consistent across every test was the google account that I had used when setting the phone up.
Now for a little background info: I was one of those guys that flashed Cyanogen's first nightly build along with the google apps that had been pulled from the N1. Upon signing into my google account after flashing that first nightnly, I received an email from google saying something about activating a N1 on my google account. This of course wasn't technically true, but google sure thought I had since I used the N1's g-apps. Unfortunately I deleted the email, so I don't know what all it said. However, when I go to my google account dashboard via a web browser on my computer, way down at the bottom there's an "other products" section. Under that section, I have an option for Google Nexus One. It isn't currently manageable via the dashboard, but Google definitely thinks that I've got a Nexus One and there's no way that I can find to remove those settings (if you know of a way to do it, I'm all ears).
So, yesterday the problem cropped up again right at about 1:40:00 of total awake time. When I did the reset, I decided to set up another google account just to see what would happen. With my phone signed into my new google account (which doesn't show a Nexus One in the dashboard) I'm not experiencing the non-sleeping issue.
So...... my conclusion is something like this: My guess is that Google thinks that my phone is an N1, and it probably has the N1 checking in with it at given intervals if it's associated with a gmail account. Since Cyanogenmod is based of AOSP, then that check-in (or whatever it is) runs just fine. However, when I go back to a ROM based on HTC's official release for the Evo, that check-in can't (or won't) happen. My guess is that this check-in mush be scheduled by Google at the time that the phone is attached to a Google account. Because of that, when the scheduled time comes, the process (either left out by HTC or HTC did something to keep it from running properly) causes the phone to fail to sleep since it's trying to run this background process.
Without knowing what the process is, how to stop it from running, or how to change the schedule that it runs on the only option that I can come up with is to use another google account (one that you haven't had a Cyanogen'ed Evo connected to) and see what happens. Since changing the account yesterday afternoon I'm up to almost three hours of total awake time and the non-sleeping issue still hasn't reared is head.
Sorry for the long post, I just wanted to give everyone enough background info so they wouldn't automatically say, "You've installed something from the market that is keeping your phone awake, dummy..."

so did this actually fix your problem? or no?
my phone hasn't been sleeping lately, and it's really starting to bug me. I can't figure out what on earth is keeping it awake!!!
any more info you found out or do find out, please post here! Thanks!

That TLR crap doesn't fly with me. Never apologize for a long post. Some of us really appreciate it when the OP puts time and effort into the information being posted. Thanks man, now I know what to look for if it happens to me.

Gmail not syncing properly since system update

Hey guys,
A few weeks ago my Verizon Samsung Note 4 received an OTA update - nothing major, I believe it just added some security patches and removed some bloatware. But since then, my gmail app has not been syncing properly.
The sync is definitely still ON, because it does sync sometimes but it's very sporadic. But it's not syncing as soon as emails come in, and often it will take a couple hours for new emails to show up (which I can see if I'm home near my computer). Some mornings I'll wake up and my emails from overnight will be there, and some mornings, nothing will have synced from overnight.
And as far as I can tell, there's nothing specific that finally prompts it to sync (in other words, turning my phone on, or simply opening gmail doesn't make it sync. It just seems to be totally random).
Any ideas on how to fix this? Thanks!!

Dude I though it was me.. I been having the same problem. Anyone else having this problem and figured it out?

Same
I got the 5.1.1 update 8 days ago and exact same issue. I've been through 3 factory resets both using previous backups and starting fresh. Also used troubleshooting fixes from other posts... clearing data, clearing cache, turn sync off/on, removed/added Google account, etc. Nothing so far

Same issue here...

Strange. I've also taken the update (actually, if memory serves, there were 2 updates within a couple of weeks) and aren't experiencing the problems you all are seeing. I know, that doesn't help you any.

Hmm, well it does help to hear from others that are having the same problem, so at least I'm not driving myself crazy trying things that won't fix it! Thanks for the replies.
And of course, if anyone has any solutions, I'd still love to hear from you too . . .

I know this also is not much help, but I've sent an email to the Dev but no reply yet...

Same here in note 3 and since updating gmail app my gear 2 no longer gets notications from gmail even when gmail DOES show up on phone notifications.

Leave it to Verizon to screw everything up after finally making some big progress with the first 5.1 update. That update fixed SO MANY issues I was having with the phone. I was ready to switch to a new one, but the update made me want to keep it. Then I wake up to see this latest 2nd update was installed without it asking me, and now I am having major issues with things like Gmail not syncing, but also answering a phone call is horrendously bugged. I will have to swipe the green answer button like 8 times before it actually picks up the freaking call. My wifi will randomly stop sending and receiving any packets and my signal will just drop out completely, airplane mode doesn't fix it and it requires a hard reset. Like holy hell Verizon, what the actual freak do you guys do to your phones...

android.process.acore on CM 11 rooted FIRE phone

For months I have hardly problems with this android.process.acore has ended message in my cm11 rooted fire phone installed nano GAPPS (but even with other versions of GAPPS the Problem stayed the same). I have no idea what to do any more, flashed and backuped everything again and again, deleted and restored the contact-datas the way it is discussed in many forums. The problem disappears while disabeling the contact-storage, but this way I cannot use my Fire Phone for phoning from the contacs anymore much less using contacts in Whatsapp . The problem seems to come along with WhatsApp and Facebook and its Messenger, but once installed the problem android.process.acore does not disappear when uninstalling these programs. Anyone got an idea? Thanks a lot for your help!

That's strange, has there been any recent updates to your phone?, i don't know how long you've been on cm11 but amazon recently stopped supporting Facebook who also owns whatsapp. I know someone on stock whose messenger and whatsapp stopped working and the tech on mayday had to relay that to them. Idk if they stopped support through an update or some other means since I haven't been on stock for a very long time. My advice would be to take a logcat and post the issue in the cm11 thread if you can

<romario3600> Thanks for yor advice. I've been with CM 11 from the very beginning and I don't really remember when the problem started, might be like half a year before.. That's weird, for any reasons that android. access. accore disappeared now after uninstalling both facebook and its messenger. Didn't know that the support stopped and this might have caused it. I got a solution now with a third party facebook version by apache. It's working well until I found a solution for my problem.

I have still no idea...
Now the android.process.acore is happening again. I uninstalled all the apps (facevook and it's messenger) that caused the malfunction. Now I got another app called Immonet that claimed the same rights with synchronisation owitg contact data. I uninstalled this app with all data and even wiped the old folders. But the error promt does not disappear anymore I did not find anything all over the net anyone having the same problems that I do.. Anyone got an idea how to solve this one out? I'm so much disappointed,hardly thinking of buying another phone but I like this fire phone with CM11 a lot.

ticklisheye said:
Now the android.process.acore is happening again. I uninstalled all the apps (facevook and it's messenger) that caused the malfunction. Now I got another app called Immonet that claimed the same rights with synchronisation owitg contact data. I uninstalled this app with all data and even wiped the old folders. But the error promt does not disappear anymore I did not find anything all over the net anyone having the same problems that I do.. Anyone got an idea how to solve this one out? I'm so much disappointed,hardly thinking of buying another phone but I like this fire phone with CM11 a lot.
Click to expand...
Click to collapse
As a last resort if you have the time and effort to put in, id say revert to stock and do a factory reset the normal way using the fire phone's recovery. That should at least ensure that everything is wiped and back to default. After that try downloading and installing CM11 again, don't cut any corners where you might have to wonder if something went wrong. Once the systems boots properly try installing the play store as well as messenger and whatsapp and see how things go from there. avoid rooting the device until you are sure things work

I got another completely new fire phone, rooten CM11 now from the latest FireOS 4.6.1..1. and at the beginning everything worked fine up to now. Now I got the same android.process.accore message again on this completely different device. As this problems is not very common I got now the idea that it might have anything to do with the synchronisation of google contact and it's permission management with these programs that have the rights to read sync the contact storage. But no idea ehat it might be exactly. A while ago I deleted all my contacts on the Google server. Is it possible that the synchronisation got a problem now with my different devices that were once registered on the server with not always having the very same telephone directories? How to solve it if my venture is right?

I just solved this (I hope, so far so good) on my Sony Xperia Z2 tablet. I cleared data on any and every app that had anything to do with Contacts. I went right down the list in All Apps. If it used contacts, I cleared it. That meant Gmail and Hangouts, Messenger, etc.
Before I did this, I tried to write an email and litterally had the error with every single letter. Since I did this, I haven't seen it once. I wrote out an email address on a draft email and posted 2 posts (this will be the third) here. No error yet!
Not an expert. Just a user and fellow acore victim, sharing what worked for me. Though I have been in tech support for 17 years (just more of a Windows PC tech really).
Gabrielle

I will check this out on the weekend when there's some time for me doing so. Will tell you if it worked.

gmail sync problems (even in pie)

Hello
as far as i saw
and i research there's no solution right now for ages of the sync problem of Gmail app (or it is the android it self), there is any application that can over it so i can get really notifications on time without any delay like the Gmail app?
it can be at Gmail delay till i open the screen , till now i tried all the available solutions including full wipe of the device and install from scratch, yet the problem there, so i thought maybe to move to another app that can do the same sync without delays.
thank you

I7210I said:
Hello
as far as i saw
and i research there's no solution right now for ages of the sync problem of Gmail app (or it is the android it self), there is any application that can over it so i can get really notifications on time without any delay like the Gmail app? it can be at Gmail delay till i open the screen , till now i tried all the available solutions including full wipe of the device and install from scratch, yet the problem there, so i thought maybe to move to another app that can do the same sync without delays. thank you
Click to expand...
Click to collapse
Does your issue extend to other phones other than the Pixel? You have posted this same issue several times over a long period of time. You don't mention that your carrier is Swisscom, or consider that to be a contributing factor. What phone did you have before the Pixel.... was it the N6P? Whatever phone it was, did you have the same issue? I'd have to go back and look at my messages but I am pretty sure we had a conversation, you did wipe your phone, Gmail sync time is not adjustable, and maybe you should try/test a different carrier or chalk it up to your location? When you "wiped" your phone did you fastboot flash a full image leaving the wipe switch (-w) in the flash-all script in place or did you remove it?

v12xke said:
Does your issue extend to other phones other than the Pixel? You have posted this same issue several times over a long period of time. You don't mention that your carrier is Swisscom, or consider that to be a contributing factor. What phone did you have before the Pixel.... was it the N6P? Whatever phone it was, did you have the same issue? I'd have to go back and look at my messages but I am pretty sure we had a conversation, you did wipe your phone, Gmail sync time is not adjustable, and maybe you should try/test a different carrier or chalk it up to your location? When you "wiped" your phone did you fastboot flash a full image leaving the wipe switch (-w) in the flash-all script in place or did you remove it?
Click to expand...
Click to collapse
yes, i fully wiped the phone.
second, it was from day zero with new device - pixel 2 xl.
thered, ot was also with n6p, also, the wipe was a flash of full image leaving the wipe switch (-w) in the flash-all script in place
and the issue is with WiFi so the carrier here is not a factor.
and like the other posts, i think it's android thing and not carrier/isp thing
Sent from my Pixel 2 XL using Tapatalk

I7210I said:
yes, i fully wiped the phone.
second, it was from day zero with new device - pixel 2 xl.
thered, ot was also with n6p, also, the wipe was a flash of full image leaving the wipe switch (-w) in the flash-all script in place
and the issue is with WiFi so the carrier here is not a factor.
and like the other posts, i think it's android thing and not carrier/isp thing
Click to expand...
Click to collapse
Well, ok but if I had two different new phones from two different manufacturers (across multiple versions of Android) exhibit the exact same issue, I would conclude differently than you have. Best of luck to you, I know this must be frustrating.

I actually installed Microsoft Outlook because I have, or had, this same problem with Gmail, and the Outlook notifications work. The only thing is there seem to be more notifications since it doesn't screen message priority the same way. Although, after the update to Pie, and a factory reset, the notifications on Gmail have improved to where I took the accounts off of the Outlook app. However, the phone originally seemed to do notifications just fine and then one day just didn't, so we'll see how it goes.
If I have my ipad on and/or my old Note 4, or Nexus 5X on, they'll often show the notifications, while the Pixel 2XL won't. In fact I keep them around because sometimes they're the only way I catch something in time.
I also started having problems with calendar notifications on the Pixel 2XL many months back. I think it has improved after Pie, but seems hit and miss. Again, my prior phones show them just fine.

Voicebox said:
I actually installed Microsoft Outlook because I have, or had, this same problem with Gmail, and the Outlook notifications work. The only thing is there seem to be more notifications since it doesn't screen message priority the same way. Although, after the update to Pie, and a factory reset, the notifications on Gmail have improved to where I took the accounts off of the Outlook app. However, the phone originally seemed to do notifications just fine and then one day just didn't, so we'll see how it goes.
If I have my ipad on and/or my old Note 4, or Nexus 5X on, they'll often show the notifications, while the Pixel 2XL won't. In fact I keep them around because sometimes they're the only way I catch something in time.
I also started having problems with calendar notifications on the Pixel 2XL many months back. I think it has improved after Pie, but seems hit and miss. Again, my prior phones show them just fine.
Click to expand...
Click to collapse
thank you,
so actually you say that in pie Microsoft Outlook is better than the Gmail in terms of notification of Google account?

I7210I said:
thank you,
so actually you say that in pie Microsoft Outlook is better than the Gmail in terms of notification of Google account?
Click to expand...
Click to collapse
Little late on the reply, but yeah, the notifications work with Outlook. Which is much better than Gmail if they aren't. But, as I said before, my Gmail came back to life after the last update, so I only have my Hotmail account on Outlook now. Outlook app does tend to show more alerts than Gmail app.

i did also tried the edisson email and it's quit fast than gmail itself
Sent from my Pixel 2 XL using Tapatalk

I7210I said:
Hello
as far as i saw
and i research there's no solution right now for ages of the sync problem of Gmail app (or it is the android it self), there is any application that can over it so i can get really notifications on time without any delay like the Gmail app?
it can be at Gmail delay till i open the screen , till now i tried all the available solutions including full wipe of the device and install from scratch, yet the problem there, so i thought maybe to move to another app that can do the same sync without delays.
thank you
Click to expand...
Click to collapse
hello there, my gmail sync is really slow, as in 2 hours, did you ever found a solution since posting this? thank you

Question Pixel 6 pro-Google dialer

Good morning. Does anyone have any idea how I can solve the problem I have with the google dialer? When I am called, it takes a long time for the screen to turn on while the sound is ringing and it is generally slow to show who is calling .... I have tried to clear the application cache .... I have checked that irrelevant applications do not have access to the phone application but nothing .... Is there a solution? Thanks

I have the same issue, it actually started with my Pixel 4 XL. Back then I thought maybe it's just getting old. Now I'm having the exact same issue with my P6P. Tried a factory reset thinking it might have been something that migrated with my backup but that did not help.

I'm chiming in only to say I haven't seen this problem, and hope you figure it out. Not rooted? No custom kernel?

Not rooted and no custom kernel, been considering those as a solution

I never tried the google dialer. Didn't trust the phone enough to put a sim in it until I had self-built google-free aosp (now grapheme) installed. I have not experienced this with aosp dialer.

eddiedimitris said:
Good morning. Does anyone have any idea how I can solve the problem I have with the google dialer? When I am called, it takes a long time for the screen to turn on while the sound is ringing and it is generally slow to show who is calling .... I have tried to clear the application cache .... I have checked that irrelevant applications do not have access to the phone application but nothing .... Is there a solution? Thanks
Click to expand...
Click to collapse
Did you ever solve this? Not even a factory reset seems to solve it for me

slimfady said:
Did you ever solve this? Not even a factory reset seems to solve it for me
Click to expand...
Click to collapse
Which update is your phone on? November or December? If November, maybe try manually flashing the December update, potentially removing the "-w " so that it doesn't wipe your phone.

roirraW edor ehT said:
Which update is your phone on? November or December? If November, maybe try manually flashing the December update, potentially removing the "-w " so that it doesn't wipe your phone.
Click to expand...
Click to collapse
I'm on the December update, but had it even on the November build

When I open the Google dialer and click on the button to pop up the numbers it's very slow to open up

slimfady said:
I'm on the December update, but had it even on the November build
Click to expand...
Click to collapse
When you factory reset, did you test the Google dialer without restoring any of your old apps or data?
If the January update doesn't fix it for you when it comes out, I'd consider trying that.

Tried before restoring the apps, but I did restore my contacts and SMS. Same result. Could it be something related to my contacts (around 1400 contacts)?

slimfady said:
Tried before restoring the apps, but I did restore my contacts and SMS. Same result. Could it be something related to my contacts (around 1400 contacts)?
Click to expand...
Click to collapse
I doubt it, although I "only" have 635 contacts. Right now I'd say everything is suspect, however. You've got to eliminate every possibility.
I might suspect the number/size of SMS before the number of contacts, but it's worth eliminating both at the same time just to see. Or, as I said, wait until the late January update, but if you still have the problem then you'd have to start from scratch yet again to eliminate those possibilities.

roirraW edor ehT said:
I doubt it, although I "only" have 635 contacts. Right now I'd say everything is suspect, however. You've got to eliminate every possibility.
I might suspect the number/size of SMS before the number of contacts, but it's worth eliminating both at the same time just to see. Or, as I said, wait until the late January update, but if you still have the problem then you'd have to start from scratch yet again to eliminate those possibilities.
Click to expand...
Click to collapse
Thanks, will give it a shot after the January update drops

My best guess is that this delay happens when you have got paired an android wear with your phone. Just for testing, I paired amazfit gtr 3 pro with my P6P and this delay does not occur.
But at the same time, If you are running aosp rom, this delay doesn't happen with the dialer even with android wear paired. Strange

asif4self said:
My best guess is that this delay happens when you have got paired an android wear with your phone. Just for testing, I paired amazfit gtr 3 pro with my P6P and this delay does not occur.
But at the same time, If you are running aosp rom, this delay doesn't happen with the dialer even with android wear paired. Strange
Click to expand...
Click to collapse
Interesting thought, I don't have an Android wear watch paired but I have a fitbit Versa. I haven't had this issue since the January update plus a full wipe.
I had a seperate theory which is related to the number of Google accounts I have on my phone (I had 4 before wiping). I'll keep an eye on it and try to unpair the watch if it re-occurs.

slimfady said:
Interesting thought, I don't have an Android wear watch paired but I have a fitbit Versa. I haven't had this issue since the January update plus a full wipe.
I had a seperate theory which is related to the number of Google accounts I have on my phone (I had 4 before wiping). I'll keep an eye on it and try to unpair the watch if it re-occurs.
Click to expand...
Click to collapse
Well well well, I acted as per your theory and deleted all my google account except one that is linked to contacts and I am experiencing quite instant call-in and call-out screen and the contacts also show almost instantly.
Its a shame that android is google's own product and these issues (having more than google account) jeopardize the whole experience. I have read a lot of posts on reddit and other forums for the the same issue and all what google guys suggest is factory reset which is not a pleasant way and the problem persists after that.
Maybe I am too quick to give my feedback and this issue resurfaces even with 1 account. Will keep an eye on that and will post my further findings.

asif4self said:
Well well well, I acted as per your theory and deleted all my google account except one that is linked to contacts and I am experiencing quite instant call-in and call-out screen and the contacts also show almost instantly.
Its a shame that android is google's own product and these issues (having more than google account) jeopardize the whole experience. I have read a lot of posts on reddit and other forums for the the same issue and all what google guys suggest is factory reset which is not a pleasant way and the problem persists after that.
Maybe I am too quick to give my feedback and this issue resurfaces even with 1 account. Will keep an eye on that and will post my further findings.
Click to expand...
Click to collapse
I think it's confirmed. I've added two more accounts and the call screen is now back to taking forever to showup when I get a call

slimfady said:
I think it's confirmed. I've added two more accounts and the call screen is now back to taking forever to showup when I get a call
Click to expand...
Click to collapse
Yeah I reconfirm it as well, no delay in call screens if having 1 Gmail account only.
Culprit is Google phone app I guess, may be it goes through all accounts to search n display the contact that cause this delay. I have tried Google phone app on samsung s21 ultra too n there is same delay with having more than 1 accounts while Samsung own dialer app doesn't suffer this issue.