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Here's the thing, I want to get rid of my and my wife's ugly screen protectors and only use our covers. We did this with the Note 4 and haven't seen a scratch in the years we owned them.. but, with the scary reports about the Gorilla Glass used on the N7, I'm wondering if this is such a good idea without insurance (considering our N4s did drop from time to time and have minor damage (scratches) on the sides).
I was thinking of going with Samsung Protection Plus, which seems like a decent option (especially compared to AT&Ts overly expensive insurance - which is totally pointless with the high cost and high deductible IMHO), Samsung offers $129 for two year insurance and a doable deductible. Going to their page: http://www.samsung.com/us/owners/protection-plus/ shows the Note 7 is supposed eligible. But when you click the button to go to the next page, the Note 7 isn't listed anymore. If I then enter my IMEI and run the check, it states that my device isn't eligible. Kind of curious considering it was purchased through AT&T and it is a device not affected by the recall (it's one of the replacements), so logically I'd think it should be eligible.
So I'm wondering, did anyone here get insured through Samsung at all? If not, could you see what the IMEI check does with you, see if you're eligible or ineligible... I'm wondering if it is just a few people who have this or if Samsung is actively blocking Note 7s from their insurance as a result of their recall.
Thanks in advance!
I had insurance on my original Note 7 through Samsung. Now that I am trying to get it on my replacement phone I am getting the same error as you. I suspect that this is the result of the recall as they probably been doing a lot of tweaking with serial number databases to keep track of the good and bad but of course calling samsung was of no help
jjal09 said:
I had insurance on my original Note 7 through Samsung. Now that I am trying to get it on my replacement phone I am getting the same error as you. I suspect that this is the result of the recall as they probably been doing a lot of tweaking with serial number databases to keep track of the good and bad but of course calling samsung was of no help
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Yeah I read that about calling Samsung, people being send back and forth between Asurian and Samsung, after reading the complaints about calling them, I skipped trying that number as it would likely not help at all.
I'm starting to wonder if they're simply putting a stop to the entire protection for the Note 7 until they start selling them publicly again..
I am guessing there will be a myriad of adjustments needed to the policies covering this phone. It is likely they will insure the replacement ones once they have the exchange program out of the way. It might be worth checking other phone/gadget insurance companies in the meantime even if just temporarily. Though there is so much knee jerking going on over this phone by companies and organisations that you might hit a few barriers or over inflated premium fees.
I have the replacement note 7 with Verizon, when trying to purchase Protection Plus, the website said my imei was not compatible. I first did an online chat with Samsung and they gave me a number to assurant solutions who handles the claims for Samsung. They told me they only do claims and cannot sell me the Protection Plus plan. I then called Samsung and was transferred around to several different people all of whom had no clue what was going on, I ended up at tech support and he told me to take it to a best buy and see if the Samsung employee there could help. As a last resort I tried the Samsung+ video chat from my phone, this actually worked quite well, spoke with a guy who said he was aware of the issue and there isnt a fix yet. Note 7's aren't currently eligible for protection plus. Quite a hassle and despite Samsung's website saying that the note 7 is eligible for protection plus you can't get it on your phone yet.
svache said:
Here's the thing, I want to get rid of my and my wife's ugly screen protectors and only use our covers. We did this with the Note 4 and haven't seen a scratch in the years we owned them.. but, with the scary reports about the Gorilla Glass used on the N7, I'm wondering if this is such a good idea without insurance (considering our N4s did drop from time to time and have minor damage (scratches) on the sides).
I was thinking of going with Samsung Protection Plus, which seems like a decent option (especially compared to AT&Ts overly expensive insurance - which is totally pointless with the high cost and high deductible IMHO), Samsung offers $129 for two year insurance and a doable deductible. Going to their page: http://www.samsung.com/us/owners/protection-plus/ shows the Note 7 is supposed eligible. But when you click the button to go to the next page, the Note 7 isn't listed anymore. If I then enter my IMEI and run the check, it states that my device isn't eligible. Kind of curious considering it was purchased through AT&T and it is a device not affected by the recall (it's one of the replacements), so logically I'd think it should be eligible.
So I'm wondering, did anyone here get insured through Samsung at all? If not, could you see what the IMEI check does with you, see if you're eligible or ineligible... I'm wondering if it is just a few people who have this or if Samsung is actively blocking Note 7s from their insurance as a result of their recall.
Thanks in advance!
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I use to use SquareTrade.com, but now I use Worth Ave. Group SquareTrade was fine, but didn't cover 100% of what I wanted.... So a friend recommended Worth...
dmrasm said:
I have the replacement note 7 with Verizon, when trying to purchase Protection Plus, the website said my imei was not compatible. I first did an online chat with Samsung and they gave me a number to assurant solutions who handles the claims for Samsung. They told me they only do claims and cannot sell me the Protection Plus plan. I then called Samsung and was transferred around to several different people all of whom had no clue what was going on, I ended up at tech support and he told me to take it to a best buy and see if the Samsung employee there could help. As a last resort I tried the Samsung+ video chat from my phone, this actually worked quite well, spoke with a guy who said he was aware of the issue and there isnt a fix yet. Note 7's aren't currently eligible for protection plus. Quite a hassle and despite Samsung's website saying that the note 7 is eligible for protection plus you can't get it on your phone yet.
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I had the protection plan on the first one, but it said the replacement was not eligible. I had a similar experience with Samsung and got the run around. Finally i got a sales person that emailed me a link to purchase the protection plan. It just was in my cart. I checked out. It did not ask me for an imei number. The sales lady said that in 1-3 days I should get an email to enter my imei. We will see if that works. Paid with PayPal so I feel protected if this doesn't work. They said this is a known issue.
Sent from my Galaxy Note 7.
Is it a generic link that you could post?
To keep things simple, I ordered and got a full refund on my original Note7 Protection + plan. It was done through their e-commerce. Now I will decide which plan to get on the new one.
Oditius said:
I use to use SquareTrade.com, but now I use Worth Ave. Group SquareTrade was fine, but didn't cover 100% of what I wanted.... So a friend recommended Worth...
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Thanks, I may go with them as well, I recently read more people advising Worth Ave instead
lynseyw said:
I had the protection plan on the first one, but it said the replacement was not eligible. I had a similar experience with Samsung and got the run around. Finally i got a sales person that emailed me a link to purchase the protection plan. It just was in my cart. I checked out. It did not ask me for an imei number. The sales lady said that in 1-3 days I should get an email to enter my imei. We will see if that works. Paid with PayPal so I feel protected if this doesn't work. They said this is a known issue.
Sent from my Galaxy Note 7.
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As someone else already asked, but this a unique one time link? Or something you could share for others to try?
jjal09 said:
As someone else already asked, but this a unique one time link? Or something you could share for others to try?
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Sorry, didn't see the question asked as I was working all day yesterday. This is the link she sent me. Protection Plus
Let me know if it works for you. I still haven't been able to add an imei number but at least I have a receipt that I did purchase insurance.
lynseyw said:
Sorry, didn't see the question asked as I was working all day yesterday. This is the link she sent me. Protection Plus
Let me know if it works for you. I still haven't been able to add an imei number but at least I have a receipt that I did purchase insurance.
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It seems to work, but an imei is indeed not possible be added. Add on top of this that they state on top "Protection Plus – Note 3/4/5/Edge, S6 edge, S6 edge+", which would imply the S7, S7 Edge and Note 7 are not covered (or gives them wiggle room to deny any claim coming from any of those owners).
I want that insurance, but not sure I'm willing to go with this direct link considering they specifically name only some of the phones.
svache said:
It seems to work, but an imei is indeed not possible be added. Add on top of this that they state on top "Protection Plus – Note 3/4/5/Edge, S6 edge, S6 edge+", which would imply the S7, S7 Edge and Note 7 are not covered (or gives them wiggle room to deny any claim coming from any of those owners).
I want that insurance, but not sure I'm willing to go with this direct link considering they specifically name only some of the phones.
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I was told that I would get an email in 1-3 days and would be able to put in my imei number. I felt ok, since I still have the email from Samsung telling me to use this link and I paid with paypal. I will let you know when/if I am able to put in my imei number.
I seem to recall seeing similar missing Note 7 references when I purchased my original protection plus plan as I was a little worried, but decided it was just Samsung being slow to update their webpage.
lynseyw said:
I was told that I would get an email in 1-3 days and would be able to put in my imei number. I felt ok, since I still have the email from Samsung telling me to use this link and I paid with paypal. I will let you know when/if I am able to put in my imei number.
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jjal09 said:
I seem to recall seeing similar missing Note 7 references when I purchased my original protection plus plan as I was a little worried, but decided it was just Samsung being slow to update their webpage.
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Thanks, you guys are probably right. I cannot really imagine Samsung not being trustworthy in something like this. Please keep us posted though, I'd love to sign up (especially considering I took my screen protection off a few days ago (still got a cover, it's too slippery without lol)
lynseyw said:
I was told that I would get an email in 1-3 days and would be able to put in my imei number. I felt ok, since I still have the email from Samsung telling me to use this link and I paid with paypal. I will let you know when/if I am able to put in my imei number.
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Anything new to report? I know when I ordered for my last device it was a few days later that I officially got the policy details.
jjal09 said:
Anything new to report? I know when I ordered for my last device it was a few days later that I officially got the policy details.
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Not yet, I got a welcome, but still not able to enter my imei number. I was going to call, but I am sorta not wanting to waste my time.....as I am waiting to see what happens with the reports of the replacement note 7 catching on fire. Thinking there might be another recall and this is a mute point as I would have to cancel this too.
Created a new thread about this a week back but I guess no one saw it
I just went with Squaretrade.
I purchased protection plus using the link that was provided in an earlier post. Received two emails stating that my coverage was now active but I have yet to enter an imei so the policy number they gave me isn't associated with a specific device. Will probably give them a call this weekend and see what needs to be done, I'm not optimistic that I will get anywhere.
I am going to try to find a phone number or a email address for somebody with some real power at Samsung and/or Sprint. Here's why
If I turn in my Samsung note 7 and get say a S7. 1) Samsung really doesnt loose anything. A S7 cost about the same as a Note 7 and probably cost the same as the s7 to make which is way less than what they sell it for. 2) I paid off y note 4 to get my 7... so now when the S8 and/or note 8 comes out I will still owe 1 years worth of payments on what ever phone I have at that time. Why should I have to shell out when it was Samsung that screwed up. At that rate Samsung gets all of their money for the S7 and gets more money because I got the S8. Somebody needs to take this up with Samsung and the carriers. If I find some contact information I will
Why not just get a refund?
Sent from my iPhone using Tapatalk
Agreed, I'm on att next, which works for me because I always grab the newest phone. So why should I have to guve this phone back, get locked into "last year's model" (yes i know it didnt come out last year) that I purposely didn't grab when it came out, and miss the next new option, like the s8 when this is the phone i chose to give my s6 edge + up for, sure as hell not gonna grab another s6 edge + and pay it half off again after i paid off half the last one and turned it in for this phone.
I feel like i should be able to skip to the s8 when it drops if i want to, as long as i get a samsung phone in place of my note 7 they should do a temp contract to allow us to upgrade early. Honestly id rather just keep the Note 7 and upgrade to tge Note 8 next year as planned, aside from the s6 edge +, I dont really care for the S series, I'm a note guy and have been since the note 1. But because of all of this i gotta use my upgrade to get an "old" phone I passed over? Because i highly doubt ATT is gonna send my half paid off S6 Edge + back, so I'm basically phoneless.
At this pouny im thinking about just buying a cheap samsung outright to use, i dont want to lose Gear S3 capabilities whenever that drops, so I'm stuck with Samsung until the next upgrade, ill let my VR collect dust if i have to, but I'm patiently waiting for that S3, grabbing another brand phone or like OnePlus3 just isnt an option. Samsung or bust.
vilasman said:
I paid off y note 4 to get my 7... so now when the S8 and/or note 8 comes out I will still owe 1 years worth of payments on what ever phone I have at that time.
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The very reason why I paid off my Note 4 (I only had a few more payments left anyways) rather than trading it in as an upgrade is so I would be able to keep the Note 4 and use it as backup if necessary (I know it defeats the purpose of plans like ATT's Next, but I like to keep what I own and regard those plans similar as the old 2 year contracts). If I decide to return the Note 7, I will go back to my Note 4 to avoid being stuck or owing another year of payments on a phone that I don't want to begin with. Why not do the same? Get a refund on your Note 7 and go back to the 4 for a few months?
I gave my 4 to my mom. I'd rather fight with Sprint and Samsung than take something back from my mom
I'm in the same situation. My wife and I had the Moto x 2014. We got the note 7 and like a day later a cat knocked hers off the counter and shattered the screen. I thought of buying a cheap phone for her and both of us waiting it out for at least the S8 edge, but then I don't know what will happen to the deal I got for the geat s2 or the freebies from Samsung. There has Been absolutely nothing from either at&t or Samsung. I haven't gotten an email or text. Nothing. So is this phone really being recalled? Are they waiting to see if people will flock to trade it in before they offer anything? I would love to get a loaner s7 and then be able to upgrade within the next year. That to me sounds fair, given the bull**** everyone has gone through. But I don't want to be stuck with an already six month old phone. I love this phone an honestly it breaks my heart a little to part with it. The only reason I will is because of updates and possibly no warranty. I don't believe I'm at risk for fire.
That's where im at. If they can say i can upgrade to the new note or whatever next August, id do it in a heartbeat. Until then, im fine with this.
Verizon canceled what I owe on my payments for my Note 7, which made my account available for upgrade. So I upgraded and selected an S7 Edge. I assume once they receive my Note 7 back in the mail I will receive a refund on the taxes I paid for the Note 7 and another $25 credit.
ATT will reset the upgrade cycle as well.
ryant35 said:
Verizon canceled what I owe on my payments for my Note 7, which made my account available for upgrade. So I upgraded and selected an S7 Edge. I assume once they receive my Note 7 back in the mail I will receive a refund on the taxes I paid for the Note 7 and another $25 credit.
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Yeah but once you upgraded (or rather, downgraded), you lost your upgrade for when the S8 or another device comes out, that's a bit what the OP was after I'd think. Once you change to another phone on a plan, your plan will reset.
svache said:
Yeah but once you upgraded (or rather, downgraded), you lost your upgrade for when the S8 or another device comes out, that's a bit what the OP was after I'd think. Once you change to another phone on a plan, your plan will reset.
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I am month to month with an unlimited data plan, if I pay off my phone ( & sell on craiglist) I can upgrade.
Here with bell in canada you go back to where you were before you started your contract. so if you had none, you will be switched to a month to month plan meaning off contract.
ryant35 said:
I am month to month with an unlimited data plan, if I pay off my phone ( & sell on craiglist) I can upgrade.
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Ahhh ok, forget what I said lol
Guess I could do the same, but I'm not 100% on paying 600-700 for an older device :/
So basically, if we go an exchange it for an S7 Edge, we are essentially screwed until we have that paid off and cannot get the new note, or whatever Phone they have with a stylus when it comes out. This is mainly the reason why im keeping my note 7, until something goes wrong with it. Its yet to get hit, and im constantly monitoring it. If they say we can upgrade early like we could've with this one, Id be all over it. Until then, kiss my ass Verizon and Samsung
taz1458 said:
So basically, if we go an exchange it for an S7 Edge, we are essentially screwed until we have that paid off and cannot get the new note, or whatever Phone they have with a stylus when it comes out. This is mainly the reason why im keeping my note 7, until something goes wrong with it. Its yet to get hit, and im constantly monitoring it. If they say we can upgrade early like we could've with this one, Id be all over it. Until then, kiss my ass Verizon and Samsung
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I agree...its all one big cluster f*** and the consumers are getting screwed once again.
GolfMan90 said:
I agree...its all one big cluster f*** and the consumers are getting screwed once again.
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And its exactly why im keeping it until other wise. Verizon tried screwing me on my Unlimited data, even though i didnt use the upgrade on the Unlimited line. Not happening again.
taz1458 said:
And its exactly why im keeping it until other wise. Versions tried screwing me on my Unlimited data, even though i didnt use the upgrade on the Unlimited line. Not happening again.
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It should be unlimited anyway imo. Just another way for them to make more money. I'm going back to the iPhone myself....RIP Note 7
This is what I'm concerned about too. I don't want to use my upgrade to downgrade to an older phone. Maybe we could convince them to just let us use the S7 edge temporarily and keep our upgrade and use it when the s8 or another note comes out?
Meeee Tooooo!
They aren't leaving me much choice.... I'm about to place the order for the S7E walking into a local store to at least look at the demo first..
Not only are we losing an upgrade but we are also forced to purchase 2 devices within a year (replacement to Note) and whatever the next upgrade is. Not pleased with this scenario as I had waited through the S6, Note 5, and S7 for a device I wanted. My S4 is barely hanging on so that isn't an option either. Not happy.
This is the reason I'm going with the Pixel XL 128 gig. It's the best new phone out. The S7E is a viable option, but I sold mine to get the Note, so I am not wasting an upgrade. Iphone isn't an option for me
I was thinking about calling Samsung today to vent and see if I could get them to send me a free s7e then I wouldn't have to go through Verizon and use my upgrade.
I've been in touch with Tami Erwin's (VP of Verizon Wireless) executive office and I've complained about this very issue. Essentially losing an upgrade for a device like the S7 Edge, as it's not my first choice (the Note7 was) and it's now 7 months old and does not qualify for the annual upgrade anymore. It seems Samsung and Verizon have stopped that with Samsung smartphones now. So to me the closest experience to the Note7 is the S7 Edge, but it's quite a bit older and my second choice. They are supposedly looking into changing this and might let people keep their upgrades. I'd suggest the more who call in and complain to the executive office, the better chance we have of getting to keep our upgrades for the S8 or next Galaxy after that in the fall.
(800) 779-2067 Verizon Wireless Executive Office
I just spoke with a Verizon rep (via online chat). According to her, we are still eligible for the annual upgrade program after exchanging the Note7; however, the annual upgrade date will be from the date the new device is activated NOT the date we purchased the Note7. - This makes sense, as one of the stipulations of the annual upgrade agreement was that 50% of the device (Note7) had been paid off. On that note, she also confirmed that any device received in exchange for the Note7 can be upgraded prior to the one-year-mark, as long as it has been activated and has been in use for 30 days, and 50% of the balance has been paid off.
I feel a lot better knowing that if I downgrade to the S7 Edge, I can pay an extra sixty bucks come August and still preorder the Note8 (assuming there will be one).
I love this device too much. I will not use my upgrade to downgrade. Device is too perfect. If it goes, so do I. I designed a special headband to hold the note 7 firmly against my forehead while I sleep so if it explodes we both leave together.
Justinphxaz said:
I've been in touch with Tami Erwin's (VP of Verizon Wireless) executive office and I've complained about this very issue. Essentially losing an upgrade for a device like the S7 Edge, as it's not my first choice (the Note7 was) and it's now 7 months old and does not qualify for the annual upgrade anymore. It seems Samsung and Verizon have stopped that with Samsung smartphones now. So to me the closest experience to the Note7 is the S7 Edge, but it's quite a bit older and my second choice. They are supposedly looking into changing this and might let people keep their upgrades. I'd suggest the more who call in and complain to the executive office, the better chance we have of getting to keep our upgrades for the S8 or next Galaxy after that in the fall.
(800) 779-2067 Verizon Wireless Executive Office
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What response did they provide? I feel the same way. I have to downgrade to a device I don't want and is now "old" from the device I waited several cycles for. I'm not pleased with having to downgrade and lose an upgrade due to faults not my own.
Yeah this is bad. We need to put our heads together and figure out a loophole or something. Goal is to obviously keep our upgrade available for when the s8 or new note comes out. Or preferably, keep the note 7 until s8 or new note then get refund and upgrade to new device but if they really set a recall deadline it kinda screws that plan...
The annual upgrade stopped for people who bought phones after 9/10/16. Had to buy a s7 prior to that date to be able to upgrade at the 50% mark
atbjr said:
The annual upgrade stopped for people who bought phones after 9/10/16. Had to buy a s7 prior to that date to be able to upgrade at the 50% mark
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Correct... And a lot of us bought our original Note 7 on or before 8/19/16... So wouldn't the logical thing to do be: let the people who exchange the Note 7 for an S7 or S7E be grandfathered into the yearly Samsung upgrade so long as the Note 7 was purchased prior to 9/10/16?
There is a difference between the standard Verizon one year upgrade and the Samsung specific yearly upgrade, isn't it? I'm under the assumption that the Samsung specific one matches half of your paid cost so long as you've got half already paid on it, to effectively wipe the balance so you can upgrade to a newer Samsung without continuing to pay the other half on the first. But I may be totally misinformed on that.
JinxtPhoto said:
Correct... And a lot of us bought our original Note 7 on or before 8/19/16... So wouldn't the logical thing to do be: let the people who exchange the Note 7 for an S7 or S7E be grandfathered into the yearly Samsung upgrade so long as the Note 7 was purchased prior to 9/10/16?
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Per my discussion with Verizon (see attached screen shot), this is what they're doing.
Sent from my Samsung Galaxy Note7 using XDA Labs
raneym305 said:
Per my discussion with Verizon (see attached screen shot), this is what they're doing.
Sent from my Samsung Galaxy Note7 using XDA Labs
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well its great that "Jessica" thinks we can upgrade but unfortunately this is not an official position yet and many verizon representatives have stated the opposite so this is till a crapshow.
That looks like the standard upgrade policy, going into effect at the date of the replacement's activation instead of the original Note 7 purchase date. That's not the Samsung yearly upgrade promotion. Unless you're on a grandfathered plan, Verizon always allows upgrades after 30 days if half the phone is paid off, it's the trade in value that changes depending on whether you're on the standard upgrade path or the Samsung Yearly.
As y'all may or may not know I tried to turn my verizon note 7 couple days ago but they did not accept it and said I will get a box and after i send and they receive it then they will credit me the tax, activation fee . I was peeved as i had to pay a new tax on my 7 plus 256 which is not cheap $106 plus activation fee however they said call Customer care and they will reimburse and waive off the activation fee so that is pretty fair..
Now here comes the good part..
When my new phone arrived my installments for the note 7 is gone no trace of it on my account. i searched everywhere via my verizon.. my new installments already began with the i7plus. So now I'm supposedly waiting for this box to arrive so i can put the note 7 and get my tax and activation waived.. well F THAT ..i called Verizon and they waived my activation already for the i7plus. AND for all this trouble I am deciding on keeping this device for as long as i want.. this is a $900 device what's paying the tax of $100 going to do? I say its well worth keeping for $100 . I am beyond angry with the way this process is being handled.. why not automatically waive the tax for my new Upgrade device ?that's what peeved me the most and made me rebel.. so here i am using an i7plus and on forever Wi-Fi on my $100 note 7 .. BEST OF BOTH WORLDS .. i use my i7plus for messaging and note 7 for my entertainment ..
How i feel
or, instead of keeping the note 7, request a return with Samsung directly. They are accepting returns from people that bought it used from craigslist or ebay. Once they receive it they will cut you a check for the carriers' retail value. I'd rather have $850+tax in cash.
maximus96 said:
or, instead of keeping the note 7, request a return with Samsung directly. They are accepting returns from people that bought it used from craigslist or ebay. Once they receive it they will cut you a check for the carriers' retail value. I'd rather have $850+tax in cash.
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Tried that. They will not do that.
borisb said:
Tried that. They will not do that.
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Are you calling the right Samsung dept? You need to get in touch with their Colorado call center. There is a phone number listed in one of the reddit posts.
They are sending me the special box so I can ship them my note 7. Upon receipt they will cut me a check for $850, or the tmobile retail value.
maximus96 said:
Are you calling the right Samsung dept? You need to get in touch with their Colorado call center. There is a phone number listed in one of the reddit posts.
They are sending me the special box so I can ship them my note 7. Upon receipt they will cut me a check for $850, or the tmobile retail value.
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Never heard of that, was calling the number lighted out on my phone.
But thanks, that's good info (although I don't need it anymore).
maximus96 said:
Are you calling the right Samsung dept? You need to get in touch with their Colorado call center. There is a phone number listed in one of the reddit posts.
They are sending me the special box so I can ship them my note 7. Upon receipt they will cut me a check for $850, or the tmobile retail value.
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Nice!
Sent from my SM-N930T using Tapatalk
If that's actually true and Samsung is actually willing to buy back devices that can't or won't be returned to carriers directly then anyone attempting to sell a Note 7 would be a fool not to take advantage of it.
With the actual recall now official and legally in place, anyone attempting to sell a Note 7 in the US could face Federal charges if they're caught doing it and you can be absolutely certain there are law enforcement people of setting up stings on craigslist in major cities already in progress. eBay is actively yanking any Note 7 listings of most any kind automagically, and Swappa won't list a Note 7 at all either so, craigslist and local sales boards/services will be the only realistic option for some folk that just don't have a clue.
Hell, I kinda wish I had a Note 7 right now to sell back to Samsung myself.
Here is the reddit post
https://m.reddit.com/r/GalaxyNote7/...7_from/?utm_source=mweb_redirect&compact=true
maximus96 said:
Here is the reddit post
https://m.reddit.com/r/GalaxyNote7/...7_from/?utm_source=mweb_redirect&compact=true
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Can i get a truth confirmation from this ? That is way better than my plan .. HOWEVER when they see the IMEI then it's gameover your carrier will find out
At this point it doesn't matter, it could be a lost device, or even one that's been reported as stolen or wherever it's purchased from, second-handed or not - the point here once again is they have to get these phones out of the public's hands and that's that, any way they can and if that means buying them back directly from consumers that's what they're going to do.
maximus96 said:
or, instead of keeping the note 7, request a return with Samsung directly. They are accepting returns from people that bought it used from craigslist or ebay. Once they receive it they will cut you a check for the carriers' retail value. I'd rather have $850+tax in cash.
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I'm confused...
I'm on an installment plan with Verizon. You're saying if I deal with Samsung directly, lie and say I got my phone on ebay, and send them the phone directly, they'll give me $850 + tax? That doesn't make sense.
Can't Samsung just check the IMEI to see that the phone hasn't already been paid for in full?
Spike96 said:
Can't Samsung just check the IMEI to see that the phone hasn't already been paid for in full?
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Even if they do, you get the $850 + tax from Samsung direct and you'd be expected to use that money to repay Verizon because they bought it from Samsung - either way Samsung loses, Verizon gets their money back, and so do you - unless of course you turn into a cheap scumbucket, take the money from Samsung and give Verizon the finger and don't honor what you're supposed to actually do in that situation which I'm sure a lot of folks are considering already as a quick way to make some fast cash off Samsung's troubles.
This is assuming that you can get Samsung to actually make you that offer, of course, so call them at that number in the Reddit thread and ask for the Note 7 office in Colorado and see what happens.
Samsung asked for IMEI, but as a verification of the phone itself. There is no way they can see into your plan status with Verizon.
br0adband said:
Even if they do, you get the $850 + tax from Samsung direct and you'd be expected to use that money to repay Verizon because they bought it from Samsung - either way Samsung loses, Verizon gets their money back, and so do you - unless of course you turn into a cheap scumbucket, take the money from Samsung and give Verizon the finger and don't honor what you're supposed to actually do in that situation which I'm sure a lot of folks are considering already as a quick way to make some fast cash off Samsung's troubles.
This is assuming that you can get Samsung to actually make you that offer, of course, so call them at that number in the Reddit thread and ask for the Note 7 office in Colorado and see what happens.
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If I was gonna pay off Verizon anyway - it makes more sense to deal with them. Verizon is already offering a full refund of what I have paid so far (Probably somewhere around $60 with installment plan). But, my understanding of what was written in the OP is that Verizon just decided to forget about all of the installment plans for the Note 7, while leaving the phone in our hands. Verizon is putting a lot of faith in its customers to leave it up to us to mail the Note 7 in this fireproof box.
SO, you can either keep a free Note 7, or monetize it by sending it direct to Samsung and getting cash. Either way, your being a "scumbucket" haha.
maximus96 said:
Samsung asked for IMEI, but as a verification of the phone itself. There is no way they can see into your plan status with Verizon.
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That's crazy! I might do this, wow. I can't believe Verizon would just delete all of the installment plans like that. This loophole is gonna cost Verizon thousands, if not millions of dollars...
---------- Post added 15th October 2016 at 12:21 AM ---------- Previous post was 14th October 2016 at 11:43 PM ----------
OK....
SOOOOOOOOOOO
I just logged into my account on Verizon. My bill cycle ends every month on the 12th so it was updated very recently.
The Galaxy Note 7 installment plan has disappeared from my Verizon bill. Poof. Gone.
In the August - September bill cycle, the charges on my line totalled $56.
This includes the $20 standard for Verizon line access, and $36 for the device payment. It also clearly states that there is $828 left to be paid off.
In the September - October bill cycle, the charges on my line were reduced to a total of $20.
I am ONLY paying Verizon for line access. The device payment is gone entirely.
I remain skeptical - but it's possible everyone with a Note 7 on Verizon just got it for free.
THE Verizon Note 7 was not free. You aren't currently paying for it, and you will be refunded everything you have paid. You can also keep it for as long as you want. However, if you upgrade to a new phone at sometime with Verizon, a fire proof box will be automatically sent to your address. If you do not send in your Note 7 at that time, you will be charged the full retail price.
I wonder what would happen if you just switched carriers...
I'm making my return with Samsung itself and taking the $850 plus tax to the bank.. we need to be compensated for Our time and effort to make this switch.. paying for tax and activation fee ? Come on just waive it since it is on file that you paid the tax and pay the difference or bill credit of your new device.. those that had version 1 and 2 should be more annoyed by This... $25 for the time you waste going in and out of Verizon stores and waiting on the phone for a phone rep certainly adds up ... I'm going with Samsungs return and getting the $850 plus tax.. I'm already on a new installment plan with the ip7 plus .. Verizon just told me that if I don't return the device then I don't get my tax and activation fee from the note 7 which is around $120 ...
Can someone actually confirm that they will give you a check once returned ? I can see this backfiring and them getting the device and me not getting my $850
THOSE ON THE INSTALLMENT PLANS SAYING YOU WILL BE CHARGED FULL IS FALSE... you just won't get you tax and activation back..
This is uncalled for.. look how long i have been waiting.. I know have extra evidence of an attempt to exchange on file... hands are cleaner now
is a potential court case for fraud really worth keeping a phone that might meltdown in your closet where it is stored because your never gonna use it?
Spike96 said:
I'm confused...
I'm on an installment plan with Verizon. You're saying if I deal with Samsung directly, lie and say I got my phone on ebay, and send them the phone directly, they'll give me $850 + tax? That doesn't make sense.
Can't Samsung just check the IMEI to see that the phone hasn't already been paid for in full?
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You don't even need to say that.. i got off the phone with them .. they check your IMEI and no matter what ; you get the full value of the phone and anything extra on it just include it in a receipt when shipping.. box comes in in 3 days and the check will come in 10-14 days.. pretty smooth transaction..
Hey guys,
I am considering getting the fold 4 from Best Buy because of the deals and my trade in value. I want to make sure I am covered in case something happens so I want to get some insurance for it.
Question is, can I get Samsung Care Plus coverage even if I didn't purchase t directly from Samsung? If so, how?
yes you can, i bought my fold 4 from jb hifi and then purchased samsung care plus online. just need to provide the imei, pictures of the screen (with the imei), the back and the receipt as proof of purchase. once you're all done, there's the validation which you need to complete else your care plus program will not go active. i bought the 2 year program which will allow you to swap the device for 2 times no questions asked. there's only the swap value which you need to pay for (around 200-300). thus i'm covered for the next 2 years which will also allow me to explore the fold 5 or fold 6 when they come out. i archived the emails from samsung care plus including the validation part from customer service (i couldn't figure it out). i can flick you those emails and you can use them as reference when you purchase care plus.
clovis_ll said:
Hey guys,
I am considering getting the fold 4 from Best Buy because of the deals and my trade in value. I want to make sure I am covered in case something happens so I want to get some insurance for it.
Question is, can I get Samsung Care Plus coverage even if I didn't purchase t directly from Samsung? If so, how?
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Yes you can just signup through the Samsung Members App. You just need your IMEI