**LOOPHOLE** we come out on top with this scenario INSTALLMENT PLANS ONLY - Note 7 Questions & Answers

As y'all may or may not know I tried to turn my verizon note 7 couple days ago but they did not accept it and said I will get a box and after i send and they receive it then they will credit me the tax, activation fee . I was peeved as i had to pay a new tax on my 7 plus 256 which is not cheap $106 plus activation fee however they said call Customer care and they will reimburse and waive off the activation fee so that is pretty fair..
Now here comes the good part..
When my new phone arrived my installments for the note 7 is gone no trace of it on my account. i searched everywhere via my verizon.. my new installments already began with the i7plus. So now I'm supposedly waiting for this box to arrive so i can put the note 7 and get my tax and activation waived.. well F THAT ..i called Verizon and they waived my activation already for the i7plus. AND for all this trouble I am deciding on keeping this device for as long as i want.. this is a $900 device what's paying the tax of $100 going to do? I say its well worth keeping for $100 . I am beyond angry with the way this process is being handled.. why not automatically waive the tax for my new Upgrade device ?that's what peeved me the most and made me rebel.. so here i am using an i7plus and on forever Wi-Fi on my $100 note 7 .. BEST OF BOTH WORLDS .. i use my i7plus for messaging and note 7 for my entertainment ..

How i feel

or, instead of keeping the note 7, request a return with Samsung directly. They are accepting returns from people that bought it used from craigslist or ebay. Once they receive it they will cut you a check for the carriers' retail value. I'd rather have $850+tax in cash.

maximus96 said:
or, instead of keeping the note 7, request a return with Samsung directly. They are accepting returns from people that bought it used from craigslist or ebay. Once they receive it they will cut you a check for the carriers' retail value. I'd rather have $850+tax in cash.
Click to expand...
Click to collapse
Tried that. They will not do that.

borisb said:
Tried that. They will not do that.
Click to expand...
Click to collapse
Are you calling the right Samsung dept? You need to get in touch with their Colorado call center. There is a phone number listed in one of the reddit posts.
They are sending me the special box so I can ship them my note 7. Upon receipt they will cut me a check for $850, or the tmobile retail value.

maximus96 said:
Are you calling the right Samsung dept? You need to get in touch with their Colorado call center. There is a phone number listed in one of the reddit posts.
They are sending me the special box so I can ship them my note 7. Upon receipt they will cut me a check for $850, or the tmobile retail value.
Click to expand...
Click to collapse
Never heard of that, was calling the number lighted out on my phone.
But thanks, that's good info (although I don't need it anymore).

maximus96 said:
Are you calling the right Samsung dept? You need to get in touch with their Colorado call center. There is a phone number listed in one of the reddit posts.
They are sending me the special box so I can ship them my note 7. Upon receipt they will cut me a check for $850, or the tmobile retail value.
Click to expand...
Click to collapse
Nice!
Sent from my SM-N930T using Tapatalk

If that's actually true and Samsung is actually willing to buy back devices that can't or won't be returned to carriers directly then anyone attempting to sell a Note 7 would be a fool not to take advantage of it.
With the actual recall now official and legally in place, anyone attempting to sell a Note 7 in the US could face Federal charges if they're caught doing it and you can be absolutely certain there are law enforcement people of setting up stings on craigslist in major cities already in progress. eBay is actively yanking any Note 7 listings of most any kind automagically, and Swappa won't list a Note 7 at all either so, craigslist and local sales boards/services will be the only realistic option for some folk that just don't have a clue.
Hell, I kinda wish I had a Note 7 right now to sell back to Samsung myself.

Here is the reddit post
https://m.reddit.com/r/GalaxyNote7/...7_from/?utm_source=mweb_redirect&compact=true

maximus96 said:
Here is the reddit post
https://m.reddit.com/r/GalaxyNote7/...7_from/?utm_source=mweb_redirect&compact=true
Click to expand...
Click to collapse
Can i get a truth confirmation from this ? That is way better than my plan .. HOWEVER when they see the IMEI then it's gameover your carrier will find out

At this point it doesn't matter, it could be a lost device, or even one that's been reported as stolen or wherever it's purchased from, second-handed or not - the point here once again is they have to get these phones out of the public's hands and that's that, any way they can and if that means buying them back directly from consumers that's what they're going to do.

maximus96 said:
or, instead of keeping the note 7, request a return with Samsung directly. They are accepting returns from people that bought it used from craigslist or ebay. Once they receive it they will cut you a check for the carriers' retail value. I'd rather have $850+tax in cash.
Click to expand...
Click to collapse
I'm confused...
I'm on an installment plan with Verizon. You're saying if I deal with Samsung directly, lie and say I got my phone on ebay, and send them the phone directly, they'll give me $850 + tax? That doesn't make sense.
Can't Samsung just check the IMEI to see that the phone hasn't already been paid for in full?

Spike96 said:
Can't Samsung just check the IMEI to see that the phone hasn't already been paid for in full?
Click to expand...
Click to collapse
Even if they do, you get the $850 + tax from Samsung direct and you'd be expected to use that money to repay Verizon because they bought it from Samsung - either way Samsung loses, Verizon gets their money back, and so do you - unless of course you turn into a cheap scumbucket, take the money from Samsung and give Verizon the finger and don't honor what you're supposed to actually do in that situation which I'm sure a lot of folks are considering already as a quick way to make some fast cash off Samsung's troubles.
This is assuming that you can get Samsung to actually make you that offer, of course, so call them at that number in the Reddit thread and ask for the Note 7 office in Colorado and see what happens.

Samsung asked for IMEI, but as a verification of the phone itself. There is no way they can see into your plan status with Verizon.

br0adband said:
Even if they do, you get the $850 + tax from Samsung direct and you'd be expected to use that money to repay Verizon because they bought it from Samsung - either way Samsung loses, Verizon gets their money back, and so do you - unless of course you turn into a cheap scumbucket, take the money from Samsung and give Verizon the finger and don't honor what you're supposed to actually do in that situation which I'm sure a lot of folks are considering already as a quick way to make some fast cash off Samsung's troubles.
This is assuming that you can get Samsung to actually make you that offer, of course, so call them at that number in the Reddit thread and ask for the Note 7 office in Colorado and see what happens.
Click to expand...
Click to collapse
If I was gonna pay off Verizon anyway - it makes more sense to deal with them. Verizon is already offering a full refund of what I have paid so far (Probably somewhere around $60 with installment plan). But, my understanding of what was written in the OP is that Verizon just decided to forget about all of the installment plans for the Note 7, while leaving the phone in our hands. Verizon is putting a lot of faith in its customers to leave it up to us to mail the Note 7 in this fireproof box.
SO, you can either keep a free Note 7, or monetize it by sending it direct to Samsung and getting cash. Either way, your being a "scumbucket" haha.
maximus96 said:
Samsung asked for IMEI, but as a verification of the phone itself. There is no way they can see into your plan status with Verizon.
Click to expand...
Click to collapse
That's crazy! I might do this, wow. I can't believe Verizon would just delete all of the installment plans like that. This loophole is gonna cost Verizon thousands, if not millions of dollars...
---------- Post added 15th October 2016 at 12:21 AM ---------- Previous post was 14th October 2016 at 11:43 PM ----------
OK....
SOOOOOOOOOOO
I just logged into my account on Verizon. My bill cycle ends every month on the 12th so it was updated very recently.
The Galaxy Note 7 installment plan has disappeared from my Verizon bill. Poof. Gone.
In the August - September bill cycle, the charges on my line totalled $56.
This includes the $20 standard for Verizon line access, and $36 for the device payment. It also clearly states that there is $828 left to be paid off.
In the September - October bill cycle, the charges on my line were reduced to a total of $20.
I am ONLY paying Verizon for line access. The device payment is gone entirely.
I remain skeptical - but it's possible everyone with a Note 7 on Verizon just got it for free.
THE Verizon Note 7 was not free. You aren't currently paying for it, and you will be refunded everything you have paid. You can also keep it for as long as you want. However, if you upgrade to a new phone at sometime with Verizon, a fire proof box will be automatically sent to your address. If you do not send in your Note 7 at that time, you will be charged the full retail price.
I wonder what would happen if you just switched carriers...

I'm making my return with Samsung itself and taking the $850 plus tax to the bank.. we need to be compensated for Our time and effort to make this switch.. paying for tax and activation fee ? Come on just waive it since it is on file that you paid the tax and pay the difference or bill credit of your new device.. those that had version 1 and 2 should be more annoyed by This... $25 for the time you waste going in and out of Verizon stores and waiting on the phone for a phone rep certainly adds up ... I'm going with Samsungs return and getting the $850 plus tax.. I'm already on a new installment plan with the ip7 plus .. Verizon just told me that if I don't return the device then I don't get my tax and activation fee from the note 7 which is around $120 ...
Can someone actually confirm that they will give you a check once returned ? I can see this backfiring and them getting the device and me not getting my $850

THOSE ON THE INSTALLMENT PLANS SAYING YOU WILL BE CHARGED FULL IS FALSE... you just won't get you tax and activation back..

This is uncalled for.. look how long i have been waiting.. I know have extra evidence of an attempt to exchange on file... hands are cleaner now

is a potential court case for fraud really worth keeping a phone that might meltdown in your closet where it is stored because your never gonna use it?

Spike96 said:
I'm confused...
I'm on an installment plan with Verizon. You're saying if I deal with Samsung directly, lie and say I got my phone on ebay, and send them the phone directly, they'll give me $850 + tax? That doesn't make sense.
Can't Samsung just check the IMEI to see that the phone hasn't already been paid for in full?
Click to expand...
Click to collapse
You don't even need to say that.. i got off the phone with them .. they check your IMEI and no matter what ; you get the full value of the phone and anything extra on it just include it in a receipt when shipping.. box comes in in 3 days and the check will come in 10-14 days.. pretty smooth transaction..

Related

Thinking of buying this phone from Wirefly.

I am with Sprint under my dads account. It is a family plan with my sister, my dad and I. Heres my question, I just want to know if I can order safely from Wirefly without any fuse, in other words, they will send me my phone without attempting to change our plan, rise our bill or anything like that. I just want to upgrade my phone to the Galaxy Nexus with the same plan intact, nothing change. The reason I am asking this is because I once tried to order a phone from Amazon (at the same price of a normal upgrade), and they wanted me to get a brand new number and plan.
Thanks for your help.
P.S. I cant believe they are selling this phone for 50 bucks. I am awed ._.
Anyone?
it is only that price with a contract. they will make you sign up for 2yr sprint contract before selling you the phone.
yup confirmed
$49.99
with a new Sprint account
look right under the price tag in small writing
Darunion said:
it is only that price with a contract. they will make you sign up for 2yr sprint contract before selling you the phone.
yup confirmed
$49.99
with a new Sprint account
look right under the price tag in small writing
Click to expand...
Click to collapse
Wow, I dont know how I missed that. lol
Thank you.
DO NOT buy from wirefly. There are too many problems with that company to list them all here.
latindor17 said:
I am with Sprint under my dads account. It is a family plan with my sister, my dad and I. Heres my question, I just want to know if I can order safely from Wirefly without any fuse, in other words, they will send me my phone without attempting to change our plan, rise our bill or anything like that. I just want to upgrade my phone to the Galaxy Nexus with the same plan intact, nothing change. The reason I am asking this is because I once tried to order a phone from Amazon (at the same price of a normal upgrade), and they wanted me to get a brand new number and plan.
Thanks for your help.
P.S. I cant believe they are selling this phone for 50 bucks. I am awed ._.
Click to expand...
Click to collapse
Hello latindor17: Wirefly can certainly upgrade your phone without changing your plan or the amount you pay every month (provided you’re not on an old grandfathered rate plan the carrier no longer offers, in which case you may be asked to choose a current rate plan – but if that were the case, Wirefly would always contact you for approval before proceeding with your order). Darunion is correct that you will need you renew your contract for 2 years in order to be eligible for the price on the website, but you do not need to get a new number, you may keep your existing number without a problem. There are no other hidden fees or charges, as long as you maintain your account in good standing (and don’t downgrade your plan) within 6 months of your activation date. For more information on this, please see http://www.wirefly.com/about/low-phone-prices/?referringdomain=wirefly&oflag=specialoffer.
obsanity said:
DO NOT buy from wirefly. There are too many problems with that company to list them all here.
Click to expand...
Click to collapse
What? I used Wirefly to get a Galaxy SIII as an upgrade on my T-Mobile account with absolutely no issues. They simply checked to see if I was eligible for an upgrade and once they verified that I was I purchased a Galaxy SIII as an upgrade for $200. They did not screw with my plan at all.
It was much cheaper than going through T-Mobile directly ($379 for the phone at the time) and they shipped the phone extremely fast. I'd use them again in a heartbeat.
** I should mention that I have since sold the Galaxy SIII and reverted back to the GNex because it just wasn't the same. But that's neither here nor there. :highfive:
Wirefly_Kim said:
Hello latindor17: Wirefly can certainly upgrade your phone without changing your plan or the amount you pay every month (provided you’re not on an old grandfathered rate plan the carrier no longer offers, in which case you may be asked to choose a current rate plan – but if that were the case, Wirefly would always contact you for approval before proceeding with your order). Darunion is correct that you will need you renew your contract for 2 years in order to be eligible for the price on the website, but you do not need to get a new number, you may keep your existing number without a problem. There are no other hidden fees or charges, as long as you maintain your account in good standing (and don’t downgrade your plan) within 6 months of your activation date. For more information on this, please see http://www.wirefly.com/about/low-phone-prices/?referringdomain=wirefly&oflag=specialoffer.
Click to expand...
Click to collapse
What Ms. Kim said here is exactly why you SHOULDN'T go with wirefly or any other similar service. They make you sign an additional contract, apparently in this case for 6 months, that has NOTHING to do with Sprint. Well, technically it does since it stipulates you must stay with Sprint for 6 months, but this contract isn't with Sprint.
So, if you move, find a better deal, find a reason to terminate without an ETF, etc., you're still on the hook with this company for 6 months. If you like buying through a 3rd party, I think Best Buy and Radioshak both still don't require this anti-consumer tactic.
Wow. I didn't realize that when I did it. Luckily if you plan on sticking with your current contract for more than 6 months this won't effect you (like most people). But it would be quite annoying if you did need to switch carriers quicker than expected.
Good to know.
Morphling27 said:
What Ms. Kim said here is exactly why you SHOULDN'T go with wirefly or any other similar service. They make you sign an additional contract, apparently in this case for 6 months, that has NOTHING to do with Sprint. Well, technically it does since it stipulates you must stay with Sprint for 6 months, but this contract isn't with Sprint.
So, if you move, find a better deal, find a reason to terminate without an ETF, etc., you're still on the hook with this company for 6 months. If you like buying through a 3rd party, I think Best Buy and Radioshak both still don't require this anti-consumer tactic.
Click to expand...
Click to collapse
what reason could you find to terminate without an ETF though? as far as i know death is the only exception..and sometimes that doesnt even work
the stipulation (as i understand it) is that you just have to hold your end of the bargain for 6 months (something you already agreed to with your carrier by signing a 2 year anyway)...the reason for the 6 months is because thats the contract they have with the carriers..they recruit or keep customers for carriers and pass on the commission to us (which is why they can sell the phones cheaper)
its not like they are going to kill you if you break the wirefly contract..you just end up paying retail for the phone...as long as you are certain about the phone and plan that you are purchasing i dont see a problem...if you have buyers remorse or you don't do your homework and want to cut the cord..then yeah...you're gonna pay for it..thats kinda what happens when you break any contract (cell phone or otherwise)
i have been researching this company as well...reading customer comments and their fine print..im thinking about upgrading to the Note 2 through them...$300 as opposed to $420 with tmobile ($370 AFTER mail in rebate)
if kim from wirefly is still reading this...the phone is listed as $300 (for upgrades)...do you know what the end cost is gonna be? is it $300? or is there gonna be upgrade fees and tax and my first born?
jdiddy_ub said:
if kim from wirefly is still reading this...the phone is listed as $300 (for upgrades)...do you know what the end cost is gonna be? is it $300? or is there gonna be upgrade fees and tax and my first born?
Click to expand...
Click to collapse
I'm pretty sure no additional tax is charged on top of the listed price. I think T-Mobile charged me an upgrade fee but instantly credited it back to me on my next bill.
Morphling27 said:
What Ms. Kim said here is exactly why you SHOULDN'T go with wirefly or any other similar service. They make you sign an additional contract, apparently in this case for 6 months, that has NOTHING to do with Sprint. Well, technically it does since it stipulates you must stay with Sprint for 6 months, but this contract isn't with Sprint.
So, if you move, find a better deal, find a reason to terminate without an ETF, etc., you're still on the hook with this company for 6 months. If you like buying through a 3rd party, I think Best Buy and Radioshak both still don't require this anti-consumer tactic.
Click to expand...
Click to collapse
Hello Morphling,
Our 181 day rule is based on a contractual agreement that we have with the carriers. We don't get compensated for a sale from the carrier until after this time frame has been met. All 3rd party dealers have a stipulation period that customers must abide by even though the terms and conditions can vary from company to company, this is an industry standard. Let me know if I can answer any questions for you.
---------- Post added at 02:22 AM ---------- Previous post was at 02:16 AM ----------
jdiddy_ub said:
what reason could you find to terminate without an ETF though? as far as i know death is the only exception..and sometimes that doesnt even work
the stipulation (as i understand it) is that you just have to hold your end of the bargain for 6 months (something you already agreed to with your carrier by signing a 2 year anyway)...the reason for the 6 months is because thats the contract they have with the carriers..they recruit or keep customers for carriers and pass on the commission to us (which is why they can sell the phones cheaper)
its not like they are going to kill you if you break the wirefly contract..you just end up paying retail for the phone...as long as you are certain about the phone and plan that you are purchasing i dont see a problem...if you have buyers remorse or you don't do your homework and want to cut the cord..then yeah...you're gonna pay for it..thats kinda what happens when you break any contract (cell phone or otherwise)
i have been researching this company as well...reading customer comments and their fine print..im thinking about upgrading to the Note 2 through them...$300 as opposed to $420 with tmobile ($370 AFTER mail in rebate)
if kim from wirefly is still reading this...the phone is listed as $300 (for upgrades)...do you know what the end cost is gonna be? is it $300? or is there gonna be upgrade fees and tax and my first born?
Click to expand...
Click to collapse
Hello jdiddy_ub,
The carrier will charge you an upgrade fee but this is only paid once on the first billing cycle following the upgrade. The taxes for the service is assessed by the carrier and varies depending on where you live. If you are keeping the same rate plan then your taxes should not be any different then what you are currently paying now. Let me know if I can answer any further questions.
Wirefly_Kim said:
Hello Morphling,
Our 181 day rule is based on a contractual agreement that we have with the carriers. We don't get compensated for a sale from the carrier until after this time frame has been met. All 3rd party dealers have a stipulation period that customers must abide by even though the terms and conditions can vary from company to company, this is an industry standard. Let me know if I can answer any questions for you.
---------- Post added at 02:22 AM ---------- Previous post was at 02:16 AM ----------
Hello jdiddy_ub,
The carrier will charge you an upgrade fee but this is only paid once on the first billing cycle following the upgrade. The taxes for the service is assessed by the carrier and varies depending on where you live. If you are keeping the same rate plan then your taxes should not be any different then what you are currently paying now. Let me know if I can answer any further questions.
Click to expand...
Click to collapse
I'm not asking about the tax for service.. i am asking about tax from the cost of the phone
Sent from my Galaxy Nexus using Tapatalk 2
Buy it from costco wireless. $39.99 upgrade. No extra etf and they refund the $36 upgrafe fee. 90 day exchange. Dont even think you have to be a member.

How to get a Note 5 for ATT without contract??

ATT has really screwed around with their plans and phone upgrades.
They want to boost the "access" charge on the share plans and after you add up the price for the phone charge and the upcharge it's closing in on $975 to get the 64GB phone.
Anyway to do any better than this?
les_garten said:
ATT has really screwed around with their plans and phone upgrades.
They want to boost the "access" charge on the share plans and after you add up the price for the phone charge and the upcharge it's closing in on $975 to get the 64GB phone.
Anyway to do any better than this?
Click to expand...
Click to collapse
Yes.. here : https://swappa.com/buy/samsung-galaxy-note-5-att
norbarb said:
Yes.. here : https://swappa.com/buy/samsung-galaxy-note-5-att
Click to expand...
Click to collapse
I'm leery of Swappa.
What happens when the phone gets banned by ATT for the orig buyer not fullfilling the contract or reporting it stolen?
les_garten said:
I'm leery of Swappa.
What happens when the phone gets banned by ATT for the orig buyer not fullfilling the contract or reporting it stolen?
Click to expand...
Click to collapse
He can't report stolen because you have proof of purchase from PayPal. Swappa is checking if phone is under contract or not. If it is under contract you not allowed to post for sale. Read this : https://swappa.com/faq
I personally buying and selling on swappa and never had problems.
norbarb said:
He can't report stolen because you have proof of purchase from PayPal. Swappa is checking if phone is under contract or not. If it is under contract you not allowed to post for sale. Read this : https://swappa.com/faq
I personally buying and selling on swappa and never had problems.
Click to expand...
Click to collapse
I've sold on Swappa but never bought there. Seems like you can still get nailed later
les_garten said:
I've sold on Swappa but never bought there. Seems like you can still get nailed later
Click to expand...
Click to collapse
If you scared go to AT&T and pay full price.
Sent from my SAMSUNG-SM-N920A using XDA Premium HD app
norbarb said:
If you scared go to AT&T and pay full price.
Sent from my SAMSUNG-SM-N920A using XDA Premium HD app
Click to expand...
Click to collapse
I would, but doing that changes my plan radically because of the upgrade.
les_garten said:
I've sold on Swappa but never bought there. Seems like you can still get nailed later
Click to expand...
Click to collapse
I wouldn't worry too much on AT&T. They aren't like T-Mobile. If someone stops paying off a phone on AT&T, they don't blacklist the phone. Instead they ding the persons credit and go after them that way. T-Mobile does it different and will blacklist the phone.
WizeGuyDezignz said:
I wouldn't worry too much on AT&T. They aren't like T-Mobile. If someone stops paying off a phone on AT&T, they don't blacklist the phone. Instead they ding the persons credit and go after them that way. T-Mobile does it different and will blacklist the phone.
Click to expand...
Click to collapse
Interesting, didn't know that. I thought they all blacklisted them.
les_garten said:
Interesting, didn't know that. I thought they all blacklisted them.
Click to expand...
Click to collapse
That is just what I've always been told. But definitely don't take it as gospel as I've never experienced being blacklisted myself.
les_garten said:
Interesting, didn't know that. I thought they all blacklisted them.
Click to expand...
Click to collapse
BTW.. IF you get phone and go at&t store with PayPal receipt and register phone on your account how someone who you get phone from can blacklisted? You legally purchased phone and now is register on your account. Other person have no access to it anymore as he is not owner.
If you want to pay full price, I would say go for t mobile note 5, cheaper and much better as bootloader unlocked, you have chance of getting root or flash rom for faster update.
If you still want at&t note 5, keep eye on bestbuy deals for samsung phones on at&t next plan, on this plan you have to pay for phone in installments over period you decide. In a similar deal at time of launch of note 5, I got $200 for trading in a smartphone (which I purchased on ebay for $30), $45 for getting the phone on at&t next and wireless charger as promo deal. I went for 30% downpayment ($222) + tax on full price ($59.2) and paid with gift cards I got and remaining 36.2 with my credit card. The rest $518, I am paying in installments over 28 months (Which I can pay anytime and get my device unlocked). Basically I got phone for $554, which was sweet deal for me. You will still have to pay $15 activation fee, which is $45 (I guess) for on contract phone.
Ruturaj001 said:
If you want to pay full price, I would say go for t mobile note 5, cheaper and much better as bootloader unlocked, you have chance of getting root or flash rom for faster update.
If you still want at&t note 5, keep eye on bestbuy deals for samsung phones on at&t next plan, on this plan you have to pay for phone in installments over period you decide. In a similar deal at time of launch of note 5, I got $200 for trading in a smartphone (which I purchased on ebay for $30), $45 for getting the phone on at&t next and wireless charger as promo deal. I went for 30% downpayment ($222) + tax on full price ($59.2) and paid with gift cards I got and remaining 36.2 with my credit card. The rest $518, I am paying in installments over 28 months (Which I can pay anytime and get my device unlocked). Basically I got phone for $554, which was sweet deal for me. You will still have to pay $15 activation fee, which is $45 (I guess) for on contract phone.
Click to expand...
Click to collapse
You got phone for $30(old phone from ebay)+$222 (down payment)+$518 (for 28 months) = $770. Unless I got my math wrong...
I got my phone from swappa for $540, phone was never activated. Brand new.
Sent from my SAMSUNG-SM-N920A using XDA Premium HD app
norbarb said:
BTW.. IF you get phone and go at&t store with PayPal receipt and register phone on your account how someone who you get phone from can blacklisted? You legally purchased phone and now is register on your account. Other person have no access to it anymore as he is not owner.
Click to expand...
Click to collapse
I don't think you understand what I am talking about. Lots of people have had this problem. If the contract is not paid off, the person who sold the phone did not own it, get it? AT&T owns it till it is paid off.
Ruturaj001 said:
If you want to pay full price, I would say go for t mobile note 5, cheaper and much better as bootloader unlocked, you have chance of getting root or flash rom for faster update.
If you still want at&t note 5, keep eye on bestbuy deals for samsung phones on at&t next plan, on this plan you have to pay for phone in installments over period you decide. In a similar deal at time of launch of note 5, I got $200 for trading in a smartphone (which I purchased on ebay for $30), $45 for getting the phone on at&t next and wireless charger as promo deal. I went for 30% downpayment ($222) + tax on full price ($59.2) and paid with gift cards I got and remaining 36.2 with my credit card. The rest $518, I am paying in installments over 28 months (Which I can pay anytime and get my device unlocked). Basically I got phone for $554, which was sweet deal for me. You will still have to pay $15 activation fee, which is $45 (I guess) for on contract phone.
Click to expand...
Click to collapse
I don't want to do any type of upgrade on my account. I went to upgrade my phones with ATT after fulfilling my last contract and I am getting all kinds of BS about upping the price of my current share plan. That's what started this is their "new" policies about not really providing subsidized phones anymore.
norbarb said:
You got phone for $30(old phone from ebay)+$222 (down payment)+$518 (for 28 months) = $770. Unless I got my math wrong...
I got my phone from swappa for $540, phone was never activated. Brand new.
Sent from my SAMSUNG-SM-N920A using XDA Premium HD app
Click to expand...
Click to collapse
You got it wrong
I paid $30 for phone from ebay + $222 down payment + $59.2 tax + $518 for 28 months - $200 gift card for trade in - $45 giftcard for getting phone on at&t next - Wireless charger ( which I think is worth $30) = $554.2
I used gift card to pay for down payment and tax
---------- Post added 9th November 2015 at 12:02 AM ---------- Previous post was 8th November 2015 at 11:55 PM ----------
les_garten said:
I don't want to do any type of upgrade on my account. I went to upgrade my phones with ATT after fulfilling my last contract and I am getting all kinds of BS about upping the price of my current share plan. That's what started this is their "new" policies about not really providing subsidized phones anymore.
Click to expand...
Click to collapse
At&t next is different than getting phone on contract. Right now my phone is not on 2 year contract, I am paying $15 for line (and $80 for share data plan), if I have got it on contract that would have raised that to $40.
If you are on very old type of plan, those you can not get now then you shouldn't go with at&t next.
Ruturaj001 said:
At&t nest is different than getting phone on contract. Right now my phone is not on 2 year contract, I am paying $15 for line (and $80 for share data plan), if I have got it on contract that would have raised that to $40.
If you are on very old type of plan, those you can not get now then you shouldn't go with at&t next.
Click to expand...
Click to collapse
I think I am on the same plan as you but I have 3 phones on it at $15 per. I read the fine print and if I upgrade, they raise that to $40. I have 10GB shared data plan.
For my Note 3 I bought a T-mobile and a $10 plan and swapped out SIM card. Rooted, etc, etc
Trying to figure out how to go now as cheap as possible without getting a Blacklisted phone. and screwing up my Plan.
les_garten said:
I don't think you understand what I am talking about. Lots of people have had this problem. If the contract is not paid off, the person who sold the phone did not own it, get it? AT&T owns it till it is paid off.
Click to expand...
Click to collapse
No. If you paid in full even from third party you own it. At&t is charging person who you purchased phone full price or remaining of balance on phone on next bill. I had exactly this situation. I purchase phone and ask at&t for unlocking sim card code. Phone was not paid in full and they did not want me to send it. Then I get my pay pal receipt and go to at&t store, present them that I purchase this phone from third party. They switch phone to my account and told me they will charge account that phone was buy on for remaining balance. I get my unlocking code two days later. They told me that phone is on my account and is paid in full according to my account.
norbarb said:
No. If you paid in full even from third party you own it. At&t is charging person who you purchased phone full price or remaining of balance on phone on next bill. I had exactly this situation. I purchase phone and ask at&t for unlocking sim card code. Phone was not paid in full and they did not want me to send it. Then I get my pay pal receipt and go to at&t store, present them that I purchase this phone from third party. They switch phone to my account and told me they will charge account that phone was buy on for remaining balance. I get my unlocking code two days later. They told me that phone is on my account and is paid in full according to my account.
Click to expand...
Click to collapse
Glad it worked out for you. Others have had different experiences, thus my questions.
Some people don't complete contract, report phone stolen, sell it, , IMEI/ESN is blacklisted.
les_garten said:
Glad it worked out for you. Others have had different experiences, thus my questions.
Some people don't complete contract, report phone stolen, sell it, , IMEI/ESN is blacklisted.
Click to expand...
Click to collapse
Explain to me how they can report stolen if you have prof of purchase and real name and address from who did you get phone ?
Sent from my SAMSUNG-SM-N920A using XDA Premium HD app

Verizon refused to give loaner phone said to keep using until new ones arrive.

I got a message from Samsung last night to power down my phone immediately and take it to my carrier's store and get a replacement S7 or S7Edge. If I choose to stay with the note they were to provide loaner phones until the new Notes arrive. Verizon told they are doing no such thing and pick another phone or keep using this one until the new ones arrived.
I think this may have been ordered by the CPSC. Here is the link : http://www.samsung.com/us/note7exch...=7731125&CID=eml-mb-cph-916-1199-emailversion
I wonder if Verizon will take responsibility if MY house burns down?
I talked to two techs on chat and both said I would be provided loaner phones.
I am not very happy right now and want to report them the CPSC.
Costco is not giving loaner phones.
ikarma said:
I got a message from Samsung last night to power down my phone immediately and take it to my carrier's store and get a replacement S7 or S7Edge. If I choose to stay with the note they were to provide loaner phones until the new Notes arrive. Verizon told they are doing no such thing and pick another phone or keep using this one until the new ones arrived.
I think this may have been ordered by the CPSC. Here is the link : http://www.samsung.com/us/note7exch...=7731125&CID=eml-mb-cph-916-1199-emailversion
I wonder if Verizon will take responsibility if MY house burns down?
I talked to two techs on chat and both said I would be provided loaner phones.
I am not very happy right now and want to report them the CPSC.
Click to expand...
Click to collapse
Hey bro, sorry to hear about your misfortune. Sucks that everyone is getting yanked around with nobody from Verizon or Samsung being on the same page. It's irritating and super frustrating to waste your time going down there to be turned down for a loaner when that's what is strongly recommended. I was irritated by the lack of real detail and guidance from the start of all this. I contacted Tami Erwins office, the Executive VP of Verizon Wireless. They still had no real guidance for any of my questions (sad they can't even offer more assistance) but maybe if you have time and want to contact them, maybe they can provide you even more assistance then they did me or at least maybe it will force them to get their asses in gear if more people contact them.
http://www.verizon.com/about/our-company/executive-bios/tami-erwin
There is a contact link to submit your grief / suggestions. Hope this helps in some way. I'm sticking with my Note7 till they get the new batch in.
Thanks for that info. I will send them an email, but I am still gonna call and try to escalate the situation.
I don't think I should have to turn off my phone and sit there with idle cell service I am still paying for. Plus I need my phone.
They said I could exchange it for any phone in the store.... I wounder if they would give me the Droid Z with projector accessory? LOL
ikarma said:
Thanks for that info. I will send them an email, but I am still gonna call and try to escalate the situation.
I don't think I should have to turn off my phone and sit there with idle cell service I am still paying for. Plus I need my phone.
They said I could exchange it for any phone in the store.... I wounder if they would give me the Droid Z with projector accessory? LOL
Click to expand...
Click to collapse
Haha good question, would be nice if you could! I haven't had a chance to call yet, but here's the executive number for Verizon Wireless too, if you wanna call.
18004356622
Got a canned email from that one executive saying someone will be in contact with me soon.
ikarma said:
Got a canned email from that one executive saying someone will be in contact with me soon.
Click to expand...
Click to collapse
Yup! I got that too, I was contacted within one business day later (2 days ago now) and it was a member of Tami Erwin's team to "handle" my matter for her. Yet....nothing was handled, I wasn't offered any real answers for my 7 or so questions, I just kept being told that they aren't sure when new batch Note7's would be in. I asked questions like would there be a 'line' of sorts to get in for those who wanted a new Note7. I asked if the Note7 would be put on sale to the the public as well as for those who want to exchange or if first they will hold back all new Note7's specifically for the recall and exchange then once we are all taken care of, then put the Note7 on sale to the public. I asked a few more questions and none of them were really answered, it's been frustrating to not get any answers.
I am still on the phone with an agent and she spoke with her supervisor and she is telling me that I can go into the verizon store and exchange the phone for any phone and then when the new Note 7s come in I can do another exchange. She is telling me it won't affect my BOGO rebate..... I don't know if I trust that. I stand to lose $672.
Just got off phone with rep. She said that she noted my account to allow an exchange and then another exchange when new Note 7 comes out. She said I would have to do this at Costco though. She also said this would not affect my rebate. However the guy at Costco said this would kill my rebate. But she noted my account so I hope it sticks, getting on chat support with rebate center now.
What a cluster F for everyone involved.
Just got off phone with rebate center and he verified (through earlier meeting with his supervisor this morning) that the rebates will still be honored if you use a loaner phone temporarily.
So, off to convince Costco to loan me a phone. Which should I try out?
Ha! Costco said they got an email on how to handle loaner phones. Dial 611 on your verizon phone, tell them you have a Note 7 and need a loaner phone and they will overnight you one. Trying now, will report.
There is no loaner phone really. Verizon allows you to return your Note, cancels the dev contract if you have one, gets you into a new phone and promises to allow you to go back to the Note when available. With conditions.
You get a $25 store credit for accessories.
You get to trust Verizon for the flip back to Note7.
whoofit said:
There is no loaner phone really. Verizon allows you to return your Note, cancels the dev contract if you have one, gets you into a new phone and promises to allow you to go back to the Note when available. With conditions.
You get a $25 store credit for accessories.
You get to trust Verizon for the flip back to Note7.
Click to expand...
Click to collapse
The Costco Kiosk is an independent company and doesn't follow Verizons policy. I could lose the BOGO if they switch to another phone.. Anyway, Costco had no clue what to do and they are gonna call me tomorrow. I have Verizons ear on twitter right now. DMing them at the moment.
I want Verizon to handle the whole thing and to accelerate my rebate so I don't have to worry about losing it.
If you all think that Samsung's notice is of any value to Verizon you are mistaken.
Samsung's notice states that you can bring your Note7 back to your reseller and get a J SERIES phone to use in the interim until the Note7's are back in store available.
Samsung's notice states you will receive a $25 in store or bill payment credit from your carrier.
Verizon's approach has been you can chose the phone of your liking.
They will deactivate the Note7 device contract and activate the new device contract so if you do not return for exchange it is your keeper. You have 14 days from the date of availability to return for your Note7.
You can use that phone until the Note7 arrive for replacement. It is actually your new phone if you do not return within the specified time.
You will get $25 to use for accessories in store only.
I asked about the BOGO. BOTH phones must be returned presently. What this means to you is based on how far along your ownership of the phones is.
whoofit said:
If you all think that Samsung's notice is of any value to Verizon you are mistaken.
Samsung's notice states that you can bring your Note7 back to your reseller and get a J SERIES phone to use in the interim until the Note7's are back in store available.
Samsung's notice states you will receive a $25 in store or bill payment credit from your carrier.
Verizon's approach has been you can chose the phone of your liking.
They will deactivate the Note7 device contract and activate the new device contract so if you do not return for exchange it is your keeper. You have 14 days from the date of availability to return for your Note7.
You can use that phone until the Note7 arrive for replacement. It is actually your new phone if you do not return within the specified time.
You will get $25 to use for accessories in store only.
I asked about the BOGO. BOTH phones must be returned presently. What this means to you is based on how far along your ownership of the phones is.
Click to expand...
Click to collapse
Are you saying I could just return both of my phones and cancel my service with not penalty since I am a new customer?
ikarma said:
Are you saying I could just return both of my phones and cancel my service with not penalty since I am a new customer?
Click to expand...
Click to collapse
The BOGO deal links the two phones together so yes, it would seem you can, unless you bought them on a 2 year service contract. That contract is separate from the devices, or device contract.
A cancellation fee on the service contract probably would be needed if you signed one. The network is not exploding, just the phones...
I bought the phones specifically because of the Bogo deal so I could use that money to pay off Sprint. Now no one wants to give me a loaner phone or exchange my phone till the Note 7 comes out. And no one if sure if I will still get the BOGO. If I could jump ship right now with no penalty I think I would.
ikarma said:
I bought the phones specifically because of the Bogo deal so I could use that money to pay off Sprint. Now no one wants to give me a loaner phone or exchange my phone till the Note 7 comes out. And no one if sure if I will still get the BOGO. If I could jump ship right now with no penalty I think I would.
Click to expand...
Click to collapse
Also, I had to get past the initial sales person and to the manager for a "loaner" to be made available to me. The salesperson claimed I should shut the phone off and activate another phone in the meantime. I claimed I had a Chat message with Verizon Online that offered a "loaner" and I had no other phone to use as I traded in my old one. Only then was the "loaner" made available to me.
And only at the very end of the process was the $25 store credit made available to me after I asked. The salesperson needed to confer with the manager on this as well.
So a note of caution to you all. Get to the manager and get assurances because some of the sales staff are way in the dark.... So far in the dark that my "salesperson" didn't even know the Note7 had an Edged screen.....LOL
---------- Post added at 02:07 PM ---------- Previous post was at 01:55 PM ----------
ikarma said:
I bought the phones specifically because of the Bogo deal so I could use that money to pay off Sprint. Now no one wants to give me a loaner phone or exchange my phone till the Note 7 comes out. And no one if sure if I will still get the BOGO. If I could jump ship right now with no penalty I think I would.
Click to expand...
Click to collapse
Not sure how my last post quoted you but anyways...
It s best to wait for the Note7 to be available so there is a clear path to another Note7. You will have legal standing to fight them if they refuse the BOGO to you. Small claims court is free to you and you would certainly win.
See, you did not purchase a Device ID, you purchased a defective device so it will not matter if the Device ID is the same as long as you go with another Note7 replacement. This is pretty simple stuff really. I would not worry except while charging in the meantime of course.
Wow! I just called Verizon about my Note 7 that I purchased on line through my business account, and they really offered no loaner. They said that I was free to activate one of my older phones that I previously had on the line. When I said that was not possible, I was told that if I noticed no overheating on my Note 7, I could keep using it and just call them back if I ever did notice any overheating, and they would then let me swap it for another Galaxy phone. I am very surprised that they are not being more proactive on this.
I sat on hold for 35 minutes last night before I gave up and again 15 minutes just now. I can't even get a live person on their website chat, only the automated BS.
Sent from my SM-N930V using Tapatalk

Did you get your money back when you returned your phone?

So, this is weird. I decided yesterday to return my Note 7. I bought a different phone outright so I can get my upgrade.
When I got home I noticed my receipt said 0.00 refunded. I called 611 and the rep had no idea so she called the store and we got on a call together.
The rep is stating that it will take up to 3 billing cycles for me to get my refund because the original purchase date was back in November and we're outside the 14 day window from the replacement device.. That doesn't make any sense. Can anyone confirm this?
What, you left your Note 7 at a corporate store?
Hahaha damn you got played.. return it via samsung to get a FULL refund
whoofit said:
What, you left your Note 7 at a corporate store?
Click to expand...
Click to collapse
Vic35 said:
Hahaha damn you got played.. return it via samsung to get a FULL refund
Click to expand...
Click to collapse
I am to get a full refund. I don't want to burn an upgrade in the process.
https://www.verizonwireless.com/support/samsung-galaxy-note7-recall-faqs/
What happens to the device payment agreement I have for my Galaxy Note7?
Your Galaxy Note7 device payment agreement has been automatically canceled, and you'll receive a bill credit for any payments made towards your installment balance.
Additionally, you'll receive a refund or bill credit for any taxes, down payments or upgrade fees you may have paid. Please allow 1-2 bill cycles for credits to apply.
sebastianraven said:
I am to get a full refund. I don't want to burn an upgrade in the process.
Click to expand...
Click to collapse
You'll get a refund in 3 billing cycles... IF THAT.. and while you are at it burn an upgrade unless you have an extra loaner phone .. or willing to pay full price on a device
i bought mine on a 2 year contract, after the first recall i took my phone down to the store, and the sales rep rushed through the exchange, and marked me down as a payment plan, so i have to wait longer to get my money back that i paid on the 2 year contact, because the sales rep was upset and rushed through the exchange. a bit frustrated, and have to wait till december to see the credit (which better be there) and i dont want to get a new phone during this period, because i dont want to mess anything up on my account now... so in other words looks like there is a bunch of us waiting for our money
Vic35 said:
You'll get a refund in 3 billing cycles... IF THAT.. and while you are at it burn an upgrade unless you have an extra loaner phone .. or willing to pay full price on a device
Click to expand...
Click to collapse
That doesn't answer my question. If I return the phone directly to Samsung, where is the benefit? I still don't have a phone unless I burn an upgrade taking an inferior phone.
I paid outright for my phone and received my refund in 3 days.

Return Note 7 or be charged full price?

Hey guys so i just got a text from verizon that says i have 5 days to return my note 7 or i will be charged full price. Has anyone else gotten this text?
Yep got it like 20 min ago... I planned on sending mine back this weekend anyway
Sent from my SM-G935V using Tapatalk
I havent sent it back because samsung told me they wouldn't refund me what i paid in taxes because i bought it at target and target wont take it back either, that's $75 i should get back from someone
bayniner said:
I havent sent it back because samsung told me they wouldn't refund me what i paid in taxes because i bought it at target and target wont take it back either, that's $75 i should get back from someone
Click to expand...
Click to collapse
That's on Target I would think.
I have not gotten this text. Did you upgrade your phone and not return the Note?
Sent from my SM-N930V using Tapatalk
I haven't gotten that text either.
This is from Samsung. To further increase participation, a software update will be released starting on December 19th that will prevent U.S. Galaxy Note7 devices from charging and will eliminate their ability to work as mobile devices.
http://www.samsung.com/us/note7recall/?CID=AFL-hq-mul-0813-11000562
Sent from my SM-N930V using XDA-Developers mobile app
Verizon has said they will not IMEI block or push any updates that completely brick the phone. At least until after the holidays - then all bets are off. An IMEI blacklist will be the end, unless there is a way to change the IMEI to say an older phone like a Note 4 or something that a person already owns. I don't know if that is even possible though. Probably not legal I suppose.
bayniner said:
Hey guys so i just got a text from verizon that says i have 5 days to return my note 7 or i will be charged full price. Has anyone else gotten this text?
Click to expand...
Click to collapse
I have scoured the online news and Verizon's website for any indication that they were enacting a 5 day return policy, and I have found nothing.
This text sounds a bit harsh and everything I've read said that refunds will be honored regardless of when the device is returned.
Can you please post a screenshot of the text?
Spike96 said:
I have scoured the online news and Verizon's website for any indication that they were enacting a 5 day return policy, and I have found nothing.
This text sounds a bit harsh and everything I've read said that refunds will be honored regardless of when the device is returned.
Can you please post a screenshot of the text?
Click to expand...
Click to collapse
I even called verizon to confirm and they told me yes and that samsung is planning a update to completely kill the note 7 within the next week or so
http://www.theverge.com/circuitbrea...ung-galaxy-note-7-update-shut-down-inoperable
bayniner said:
I even called verizon to confirm and they told me yes and that samsung is planning a update to completely kill the note 7 within the next week or so
Click to expand...
Click to collapse
Well, the Samsung update and the Verizon refund are two completely separate issues.
I'm just talking about the refund for now.
It seems like you upgraded to a new Verizon phone and haven't returned your Note 7 yet.
The only reason Verizon would send the "recovery box" mentioned in the text is if you used your new upgrade.
Did you?
---------- Post added at 02:50 PM ---------- Previous post was at 02:41 PM ----------
teegunn said:
Verizon has said they will not IMEI block or push any updates that completely brick the phone. At least until after the holidays - then all bets are off. An IMEI blacklist will be the end, unless there is a way to change the IMEI to say an older phone like a Note 4 or something that a person already owns. I don't know if that is even possible though. Probably not legal I suppose.
Click to expand...
Click to collapse
IMEI block would be the end of cellular service but wouldn't render the Note useless.
Useless as a phone, but useless a multimedia device? Nope.
I'm kinda hoping Verizon forgets to send a recovery box whenever I decide to upgrade.
Yes they will kill it and charge full retail and continue to charge for monthly access. Anyone looking to buy a bridge?
Spike96 said:
Well, the Samsung update and the Verizon refund are two completely separate issues.
I'm just talking about the refund for now.
It seems like you upgraded to a new Verizon phone and haven't returned your Note 7 yet.
The only reason Verizon would send the "recovery box" mentioned in the text is if you used your new upgrade.
Did you?
---------- Post added at 02:50 PM ---------- Previous post was at 02:41 PM ----------
IMEI block would be the end of cellular service but wouldn't render the Note useless.
Useless as a phone, but useless a multimedia device? Nope.
I'm kinda hoping Verizon forgets to send a recovery box whenever I decide to upgrade.
Click to expand...
Click to collapse
I did not upgrade my phone and purchased the Note 7 new under the monthly payment plan at Best Buy. I received a recovery box without requesting one and the text warning me that I would be charged full price if I did not return my Note 7. I still have not at this point returned the phone due to time constraints. I was told by Best Buy to return it to them. Not sure who I should even send the phone back to at this point.
emmittobie said:
I did not upgrade my phone and purchased the Note 7 new under the monthly payment plan at Best Buy. I received a recovery box without requesting one and the text warning me that I would be charged full price if I did not return my Note 7. I still have not at this point returned the phone due to time constraints. I was told by Best Buy to return it to them. Not sure who I should even send the phone back to at this point.
Click to expand...
Click to collapse
OK, so this makes it seem like Verizon is collecting all phones that weren't bought directly through them but were still sold by them...
Anyway, since you were under Verizon's monthly payment plan, and they have already issued a refund for that plan, you should DEFINITELY return it to Verizon via the recovery box.
That way you are cutting out the middle man (Best Buy).
If you return it to Best Buy, you run the risk of Best Buy not returning it to Verizon, Verizon claiming you never returned the device, then being charged full price.
I guess it's a good thing I keep a spare phone in my glove box. We will see what happens on the 19th.
Spike96 said:
OK, so this makes it seem like Verizon is collecting all phones that weren't bought directly through them but were still sold by them...
Anyway, since you were under Verizon's monthly payment plan, and they have already issued a refund for that plan, you should DEFINITELY return it to Verizon via the recovery box.
That way you are cutting out the middle man (Best Buy).
If you return it to Best Buy, you run the risk of Best Buy not returning it to Verizon, Verizon claiming you never returned the device, then being charged full price.
Click to expand...
Click to collapse
Sounds reasonable. Will probably send it back to them this week. Thanks for the advice.
I just got a fireproof box and letter by mail from Verizon saying to return by Note 7 in 5 days or I would be charged full price. It's official, Verizon is killing the phone for good.
I never upgraded, I never contacted Verizon for a fireproof box.
I just disabled OTAs and went on with my life.
Trust me, everyone is getting a fireproof box soon. Just wait a week.
Going back to my cracked S4 for now. Gonna wait it out until the S8.
Can't demand payment for a recalled item, returned or not. I have searched and searched, there are no past legal provisions for demanding return on a recalled device or a demand for full payment will be made if not returned. Recalls are all voluntary by the customer. The CPSC can demand a recall but cannot demand all items be returned. They can attempt to force compliance by blocking IMEI and pushing the updates (blocked on mine) to limit their liability which is why Samsung is going after these but that's it. Now if someone has found something different in recall history or law point it out but the reason for the recall is to reimburse the customer for a "faulty" product and remove them from consumption/use as much as possible. No provision in recall law to force return of product.
Woofa59 said:
Can't demand payment for a recalled item, returned or not. I have searched and searched, there are no past legal provisions for demanding return on a recalled device or a demand for full payment will be made if not returned. Recalls are all voluntary by the customer. The CPSC can demand a recall but cannot demand all items be returned. They can attempt to force compliance by blocking IMEI and pushing the updates (blocked on mine) to limit their liability which is why Samsung is going after these but that's it. Now if someone has found something different in recall history or law point it out but the reason for the recall is to reimburse the customer for a "faulty" product and remove them from consumption/use as much as possible. No provision in recall law to force return of product.
Click to expand...
Click to collapse
No. Verizon already refunded all of our payments for the Note 7. This makes all of our Note 7's effectively their property.
If we want to keep our Note 7's, and make it our property again, we may do so... But the refund will be taken away.
For example, why would Verizon refund a Note 7 that was lost? They won't, and will charge that person the full price of the phone.
Verizon didn't have to refund all of our Note 7's upfront. None of the other carriers did. But, since they did, they have the right to recharge us if they don't get the phones back.
You may have "searched and searched" but we are in a very unique situation with our phone manufacturer and our carrier. I highly doubt that any carrier has ever before fully refunded a recalled phone upfront. The carriers are not required to do that, and Verizon was being nice by doing so.

Categories

Resources