Develop Bugs

Problem with touch screen

Does anybody else have a problem with their Play's touch screen?
It is when my hands are warm or clammy or in a hot environment, or if my hands are sweating a little.. then when typing the touch screen just goes crazy. By crazy, I mean it keeps making random taps everywhere, and with Swype keyboard, gets really annoying!!!
Any tips? I have tried cooling down my hands under cold tap, using paper towels to dry them, drying the screen. I think maybe it is because the phone gets warm because overclocking to 1.5GHz...

Yeah, I had the same "problem". The touchscreen is thermal-based so it will act accordingly to any thermal temperature imput. For example, try blowing hot air to your screen for a short period of time; you'll notice it will go as crazy as you described it. To me, it happened when I was speaking to someone for a long time, my ear heated the screen and after the call ended, the phone was acting on his own.
Cleaning the screen will solve this funny problem.

Not too hot in the UK so not really faced this problem. What is annoying is when I'm in the middle of swyping and the phone just stops my Swype and doesn't work temporarily when I Swype over certain letters
Sent from my R800i using xda app-developers app

Well, my touch screen basically quit on me... sometimes there is massive touch screen lag, and after awhile it just quits...
Sent from my R800x using xda premium

Hmm, I am in the UK.. it isn't that hot, I am even in an air-conditioned office but as soon as my hands get a bit clammy (always!) then it just goes crazy on me. I thought it might be the screen protector, so I took it off, but still having problems. It is getting to the point where I am considering a new phone.

Try punching it
Disclaimer: not guaranteed to work (although I have tried it before)
Sent from my R800i using xda app-developers app

Yes punching is a resourceful method of permanently ending all of these problems. But if you're looking for something a bit more temporary in it's resolution, use some rubbing alcohol, and clean the screen with it. Also your flex cable could be on the way out... when it starts wearing out it does this. Open the gamepad the next time it starts going mad and you will see it stops

I'm not having any probs. Normally when its hot, my stock ROM get into 42celsius .. With overclocking it would be 50+..
Sent from my r800i

KindaUndisputed said:
Not too hot in the UK so not really faced this problem. What is annoying is when I'm in the middle of swyping and the phone just stops my Swype and doesn't work temporarily when I Swype over certain letters
Sent from my R800i using xda app-developers app
Click to expand...
Click to collapse
I'm in the UK and I have this problem every day, I've had to start using a stylus to type, it's so slow, I posted about it in the Q&A section and someone said to get a screen protector.

I have the same issues, too.. it sucks, it's making it very hard to swype.
I have noticed if I swype in landscape the problem doesn't exist, only in portrait.
And, I've flashed a new rom and it still happens, so not a software issue.
---------- Post added at 01:19 PM ---------- Previous post was at 01:17 PM ----------
Hard to replace cable? I was thinking about ordering a new touch screen digitizer but when watching the tear down didn't wanna take apart the entire phone.

Yes this does happen. This also happens when the charger is plugged in.
Sent from my R800i using xda app-developers app

I had a screen protector and still had the issue, in fact it seemed worse with that, so I ripped it off out of frustration.
I will try some rubbing alcohol (may get some alcohol wipes or something) as I know that dries things out, and it seems to be moisture and heat that makes it bad.
I guess my next question is, why does it only happen in portrait mode? (if it is the ribbon cable thing, that sucks).
And also, is this an issue for other phones? I am guessing not

I've found that if my screen starts going "click crazy". I just turn off the screen and turn it back on and it solves it.
Why it happens? You got me.

danieljamie said:
I had a screen protector and still had the issue, in fact it seemed worse with that, so I ripped it off out of frustration.
I will try some rubbing alcohol (may get some alcohol wipes or something) as I know that dries things out, and it seems to be moisture and heat that makes it bad.
I guess my next question is, why does it only happen in portrait mode? (if it is the ribbon cable thing, that sucks).
And also, is this an issue for other phones? I am guessing not
Click to expand...
Click to collapse
It happens to me in Landscape too

....so no-one has a fix for it?

No idea.. sucks because looks like a bunch of us have this issue, too.

Same prob here!
It starts a few months after I buy the phone, and I take it to the warranty.
They changed not only the screen, but the whole front part, and it seem that was ok. But some months ago I noticed that it was back.
I already try using stock GB, other GB roms, ICS roms, and the problem continues.
But for me it happens only in landscape mode. In portrait mode I rarely have problems.

had this problem before I bought a decent quality screen protector.
Sent from my R800i using Tapatalk 2

UndisputedGuy said:
Try punching it
Disclaimer: not guaranteed to work (although I have tried it before)
Sent from my R800i using xda app-developers app
Click to expand...
Click to collapse
what do you mean by punching?
I am desperate in trying to fix my Play. I want to try everything first before I buy a digitizer.

Also happens to me, when it does i lock the screen, wipe it with my shirt and i turn it back on and it's fine.

Knock on and keeping G3 in a pocket

I love Knock on feature but after 4 days of active phone use I find it rather annoying!
I usually carry a phone either in a back pocket of my jeans or in a shirt's pocket.
So every time there is a little pressure on the screen it turns it self on and weird/random things start to happen to home screen.
I don't use password or swipe protection, so when I wake up the phone it immediately goes to a home screen.
The knock on sensor seems a bit underdeveloped. It needs to be less sensitive to non-finger pressure.
Basically after 4 days I gave up and disabled it.

jodvova said:
I love Knock on feature but after 4 days of active phone use I find it rather annoying!
I usually carry a phone either in a back pocket of my jeans or in a shirt's pocket.
So every time there is a little pressure on the screen it turns it self on and weird/random things start to happen to home screen.
I don't use password or swipe protection, so when I wake up the phone it immediately goes to a home screen.
The knock on sensor seems a bit underdeveloped. It needs to be less sensitive to non-finger pressure.
Basically after 4 days I gave up and disabled it.
Click to expand...
Click to collapse
I have the same problem, I disable Knock on unwillingly...

The quickcircle case prevents this issue (and looks pretty snazzy, too).

I suffer from this prolem too. The weird thing is, the first 3 Days with the phone, this problem was no problem...I don't know why, but since yesterday, it appears frequently...Maybe I wear other trousers? I don't know. The sensor on the front should prevent the phone from waking up while in the pocket, you can test iot working by cover the front sensors and then "knock on"...it won't work. That is exactly what should happen inside the pocket, but however, it does not work properly for me!

Just curious. How did you know the phone was on because of the knock on and not because the power button was accidentally depressed?

Seifer1975 said:
Just curious. How did you know the phone was on because of the knock on and not because the power button was accidentally depressed?
Click to expand...
Click to collapse
Because I turn off knock on and now it's fine

Hmm, I carry my phone in my jeans pocket all the time, and this is not a problem to me. Knock on never seems to trigger when I don't want to.

I have had no false starts from using knock on at all, I even tested with lots of different materials to see if it would work.
If it is causing you such problems why don't you use a knock code?

Protagoras said:
Hmm, I carry my phone in my jeans pocket all the time, and this is not a problem to me. Knock on never seems to trigger when I don't want to.
Click to expand...
Click to collapse
Lennyuk said:
I have had no false starts from using knock on at all, I even tested with lots of different materials to see if it would work.
If it is causing you such problems why don't you use a knock code?
Click to expand...
Click to collapse
Just like these two guys, I have no issues with knock-on - if anything when I take it out of my pocket I have to triple tap sometimes to get it working.

radicalisto said:
Just like these two guys, I have no issues with knock-on - if anything when I take it out of my pocket I have to triple tap sometimes to get it working.
Click to expand...
Click to collapse
Same here with the triple tap

Put the phone in the pocket with the screen facing outward as a temporary solution until LG fix this issue..

atsfrnd said:
Put the phone in the pocket with the screen facing outward as a temporary solution until LG fix this issue..
Click to expand...
Click to collapse
With the huge risk that you lean on something and crack the screen? No thanks (not that I am having this issue anyway )

How do you turn it of?
kirikou008 said:
Because I turn off knock on and now it's fine
Click to expand...
Click to collapse
Could anyone tell me how to turn it of please - I have tried a hundred things ...

Lennyuk said:
With the huge risk that you lean on something and crack the screen? No thanks (not that I am having this issue anyway )
Click to expand...
Click to collapse
It is a very risky workaround and i'm aware of that
but the thing is, even with any type of security the screen will turn on once it gets inside the pocket and it wouldnt turn off..
so theres definitely something wrong with the proximity sensor..
anyway i solved my problem by using the QC case.. and apart from this issue it's a great case overall

this happens to me too, but only with loose pockets. when i'm wearing my office attire, theres no issue. But when i'm in shorts during the weekend, it turns on by itself and it gets quite annoying. sometimes it'll open apps and start typing gibberish.

mlauesen said:
Could anyone tell me how to turn it of please - I have tried a hundred things ...
Click to expand...
Click to collapse
Dial 3845*#855# then scroll down and you will see a menu to disable it.
Substitute 855 with your model number if you have a different one.

jodvova said:
Dial 3845*#855# then scroll down and you will see a menu to disable it.
Substitute 855 with your model number if you have a different one.
Click to expand...
Click to collapse
It comes back saying wrong MMI
My model name is LG-D855

Dial 3845#*855# not 3845*#855#

zi0m3k said:
Dial 3845#*855# not 3845*#855#
Click to expand...
Click to collapse
Perfect , thanks a million - you made my day

Protagoras said:
Hmm, I carry my phone in my jeans pocket all the time, and this is not a problem to me. Knock on never seems to trigger when I don't want to.
Click to expand...
Click to collapse
Lennyuk said:
I have had no false starts from using knock on at all, I even tested with lots of different materials to see if it would work.
If it is causing you such problems why don't you use a knock code?
Click to expand...
Click to collapse
Same! Never had a problem with knock-on on my G2 either!

LG G3 shutdown due to high temprature

PHP:
today I experienced a new issue and I want to share it to see if anyone have the same issue.
when I was using my device today a warning window came that says the device has detected a high temperature issue and will shutdown, and the device shutdowns.
I don't know if anyone had the same issue before so if anyone have please say.

Let me answer you through question... What does your pc do when it overheats?
Usually reboots or shutdown, right? It is same with phones.
Sent Via G3

If you're not going to help, just don't say anything
Sent from my SM-P605 using XDA Premium 4 mobile app

Let me clear this, there is no help for it. Or by other words, that you would understand as help:
Dont force your device so much in overheating.

@droidhd is a total asshole. Treating people like that is how he gets off.

Thank you dear. You all are so smart, but none of you gave any other advice or tip what could be wrong. That's why you need attention like this, to tag others with that speech... Good enough *sarcasm*
Sent Via G3

Androidfreakz said:
@droidhd is a total asshole. Treating people like that is how he gets off.
Click to expand...
Click to collapse
No need for name calling. Let's all calm down guys [emoji2]
Sent From My OnePlus One Using Tapatalk

salahhuss said:
PHP:
today I experienced a new issue and I want to share it to see if anyone have the same issue.
when I was using my device today a warning window came that says the device has detected a high temperature issue and will shutdown, and the device shutdowns.
I don't know if anyone had the same issue before so if anyone have please say.
Click to expand...
Click to collapse
it is normal..i left my phone in my car and it shut down due to the heat of the sun..i live in florida so it gets really hot but it is not normal for the phone to shut down if it detects a high temperate when there is not

Overheating, random reboots or shutdowns?
Yeah .
I picked up 4rd LG G3 32GB phone yesterday. All older have overheating defect (and I guess this one will made no different). Its big beast with a lot of power and there seems to be some bugs to deal with. Im sad too, I want to keep this phone and not change to another one.
Just quick test from rest of you: run Antutu benchmark like 3 times (you can restart it after 30% after CPU tests). Sometimes Im unable to make one single run of benchmark and phone shutdown itselfs. Great.
(oh, EUR edition, metal black, 1st wave)

Took my g3 on holiday with me, phone was in my pocket not used for a while. Took phone out pocket to get some holiday snaps, after taking 3 pictures with the stock camera phone over heated and shutdown. Great photo opportunity missed. Took phone back off and battery out so could cool quicker,and left to one side for 45 mins to an hour. Was an overcast day and not very warm. Put phone back together turned on, and fired up the camera. 4 pics later, warning phone over heating, will power off. What good is the camera if u can't use it, missed some good pic opportunitys. Not happy.
Sent from my LG-D855 using Tapatalk

Overheating has been addressed in builds 10G and later - what firmware you running?
Also did you disable Thermal protection in the hidden menu (it is billed as a way to reduce lag by some numpties on xda) - doing this will cause your phone to get hotter quicker and stay hotter for longer thus increasing the chances that it will shutdown for overheating.

Lennyuk said:
Overheating has been addressed in builds 10G and later - what firmware you running?
Also did you disable Thermal protection in the hidden menu (it is billed as a way to reduce lag by some numpties on xda) - doing this will cause your phone to get hotter quicker and stay hotter for longer thus increasing the chances that it will shutdown for overheating.
Click to expand...
Click to collapse
I'm on 10j and still getting shutdowns.Not rooted and not disabled thermal protection.

Lennyuk said:
Overheating has been addressed in builds 10G and later - what firmware you running?
Also did you disable Thermal protection in the hidden menu (it is billed as a way to reduce lag by some numpties on xda) - doing this will cause your phone to get hotter quicker and stay hotter for longer thus increasing the chances that it will shutdown for overheating.
Click to expand...
Click to collapse
I'm running 10g non rooted, did do the thermal trick at the time, so maybe it was that, have since disabled as noticed battery drain was a lot higher. Haven't tested camera yet though.
Sent from my LG-D855 using Tapatalk

Androidfreakz said:
@droidhd is a total asshole. Treating people like that is how he gets off.
Click to expand...
Click to collapse
guys we are trying to help each other here there is no reason for these words

droidhd said:
Let me answer you through question... What does your pc do when it overheats?
Usually reboots or shutdown, right? It is same with phones.
Sent Via G3
Click to expand...
Click to collapse
I know that this can happen in laptops but In phones this is the first time to happen to me... especially the warning message
I just wanted to check if there is anyone else had the same message...
another thing is that there are times when my lg g3 is hotter that when the message came (especially when using the phone while charging) but the message didn't came... so I don't know how is this heat shutdown thing works.

androiduser991 said:
I'm on 10j and still getting shutdowns.Not rooted and not disabled thermal protection.
Click to expand...
Click to collapse
i'm in 10G version and i'm rooted and having the thermal detection off.
ohh I remembered another thing... when the phone shutdowns I was not in the visible sun so it is not something related to sun exposure... it must be something with the software

Salahhuss, can you tell us what you did with the phone that you got that message? If nothing, get yourself betterbatterystats (search on xda) and check what makes you wakelocks...
Sent Via G3

droidhd said:
Salahhuss, can you tell us what you did with the phone that you got that message? If nothing, get yourself betterbatterystats (search on xda) and check what makes you wakelocks...
Sent Via G3
Click to expand...
Click to collapse
I'm using the phone right now as this issue happened only one for me so i'll wait and see it happen again then i'll contact the supplier to check it.
In the meanwhile i'll try the program you mensioned and see the results.
Thanks for ur help ?

Seems to me that the heat sensor on the batteries often malfunctions and you get this issue. If you wrap some tape around it to keep the top plastic pushed down against the battery pack the issue might go away.

bhojo1 said:
Seems to me that the heat sensor on the batteries often malfunctions and you get this issue. If you wrap some tape around it to keep the top plastic pushed down against the battery pack the issue might go away.
Click to expand...
Click to collapse
I think I am having this issue on a G3s, the phone used to work normally but lately I can't even run it long enough to get my photos off of it because within 1 or 2 minutes after turning it on it gives the temp warning and shuts down, the phone doesn't feel warm and I wasn't using any apps. I don't understand where to wrap the tape, where is the heat sensor located? I'm trying to push the battery against which side exactly?
Update:
Just having the info that it could be the heat sensor of the battery was helpful, I tried swapping the battery from another phone and the problem seems to have gone away at least for now. I was able to connect to a computer and copy over my files. Will be keeping my fingers crossed....

[Q] Moto 360 not waking on wrist turn

Hey guys I recently bought my moto 360 and love it! The only problem I'm currently experiencing is that the watch face no longer wakes when I turn my wrist to look at the watch. This is extremely annoying because I want to be able to have more functionality with just one hand. Other than that the watch works perfectly. I've even been getting 16 hrs+ battery life on average. I tried looking through the settings to see if there was an option to change the wake settings but there are none. I don't see any other forums or anyone else posting about this issue so if you've had this issue please let me know what you did to fix this. ThankS!!

That started happening to me after the most recent update. Battery life improved by a few hours but then the wrist turn stopped being reliable

matrix0886 said:
That started happening to me after the most recent update. Battery life improved by a few hours but then the wrist turn stopped being reliable
Click to expand...
Click to collapse
Since battery life is a bit more reliable, have you tried going with Ambient Mode again? While it admittedly doesn't last as long on as off, it does result in much more 'reactive' wrist turns to tell the time more quickly and repeatedly.

mine's a bit odd. Wakes fine normally, but when I mute notifications, it doesn't wake the screen unless I really move my wrist in an obvious way.

I actually got it to work now. The problem was going on when I had the keislertech stainless steel band on it. I switch the band with the leather one and the watch started waking every time I turned my wrist. I'm guessing the steel band was interfering with the accelerometers considering they use electromagnets.

Im still having this problem. And im only using the leather band. Any fix? Yesterday was working fine when i was driving to work then i noticed at work when i twisted my wrist nothing happened.

Try more of a 'flick' with your wrist than a 'turn' with your wrist.

I too am having this issue. I just did a complete factory reset on the device, still no luck. I was worried my gryoscope may be busted, but it seems to be working at least by using a testing app I found, though I am not sure how reliable that is.
No matter how hard I flick my wrist, the screen won't come on. What's more, putting it in Ambient mode will show the black and white screen for 1 second, then the screen turns off, as if the device was face down.
Quite honestly, I think it may be a busted Gryoscope, which would suck, so I'm going to test a few more things and see.
---------- Post added at 11:55 AM ---------- Previous post was at 11:13 AM ----------
Factory Reset with no apps installed didn't help. Called Motorola, they are shipping me a new device.
Can't think of it being anything other than a busted Gyro that always points down.
Question for the OP, at any time did you use the latest Nexus QI charger to charge your device? Doubt that has anything to do with it, but want to know just in case.

Well, the Gyro in my watch is working again, but I'm still going to follow through with the replacement, since I don't want to risk it happening again. Nothing was done to fix it, it just randomly started working Saturday night. The sensor test I mentioned earlier is showing full functionality now.

Candidly, you're probably smart to do so. Tech being what it is, often times you get a device with bugged hardware. Let us know how the replacement works out for you.
humulos said:
Well, the Gyro in my watch is working again, but I'm still going to follow through with the replacement, since I don't want to risk it happening again. Nothing was done to fix it, it just randomly started working Saturday night. The sensor test I mentioned earlier is showing full functionality now.
Click to expand...
Click to collapse

Same problem here... Seems to have a link with aftermarket QI charger. The first time I've put it on the charger pad the screen flipped upside down. Since then, no waking up from wrist movement and even on the original charger it's showing upside down.
I don't know what to do !!!
This is my second watch i had a crack on the first one taking it out of the box I don't want to wait another week to get a replacement !

glabbe0299 said:
Same problem here... Seems to have a link with aftermarket QI charger. The first time I've put it on the charger pad the screen flipped upside down. Since then, no waking up from wrist movement and even on the original charger it's showing upside down.
I don't know what to do !!!
This is my second watch i had a crack on the first one taking it out of the box I don't want to wait another week to get a replacement !
Click to expand...
Click to collapse
Came back to normal without any reasons... oh well....

my moto 360 also doesn't wake anymore, but also not when i tap it
if i tap and hold, i feel the vibration that shows up to change the watch face and when i click the side button you see this menu before it goes back to the clock

Wow, this just started happening to me too! I was hoping to find the solution in this thread, so I hope this isn't a sign of universal hardware failure!

Started happening to me too just yesterday.

Bummer
Been a few days for me. . . not responsive on wrist turn or tap.
davegravy said:
Started happening to me too just yesterday.
Click to expand...
Click to collapse

skeralum said:
Been a few days for me. . . not responsive on wrist turn or tap.
Click to expand...
Click to collapse
Got mine working again. If you haven't already tried, open android wear app on your phone, then toggle the setting "tilt to wake screen" a few times (make sure it ends up ON however). Also, on your watch, make sure theatre mode is off.

I was having the same problem. It was theater mode. Somehow it was turned on,I turned it off and now the wake function works again.

Mine stopped working too a few days ago. I toggled 'tilt to wake screen' in the wear app and it started working again.

davegravy said:
Got mine working again. If you haven't already tried, open android wear app on your phone, then toggle the setting "tilt to wake screen" a few times (make sure it ends up ON however). Also, on your watch, make sure theatre mode is off.
Click to expand...
Click to collapse
Thanks! Toggling the "tilt to wake" setting worked for me too!

Help!!

Hey.. I flashed cm12 unofficial ROM 2-3 months ago on my lg d855.. There weren't any major bugs.. But recently I noticed that sometimes when I press the power button to unlock it .. The touch screen seems to stop working.. This happens only on the lock screen... I Also tried holding the power button and try to tap the "power off / reboot" buttons.. It doesn't work too.. But.. The weird part is..when I sort of slap the screen it starts to work again .. My question is .. Is it a ROM bug? Or is it a hardware issue.. If its a software issue.. Then why does it start working when I slap it.. And if its a hardware issue.. Why does it only occur on the lock screen? Please help.. Thanks
Sent from my LG-D855 using XDA Free mobile app

2000ftt said:
Hey.. I flashed cm12 unofficial ROM 2-3 months ago on my lg d855.. There weren't any major bugs.. But recently I noticed that sometimes when I press the power button to unlock it .. The touch screen seems to stop working.. This happens only on the lock screen... I Also tried holding the power button and try to tap the "power off / reboot" buttons.. It doesn't work too.. But.. The weird part is..when I sort of slap the screen it starts to work again .. My question is .. Is it a ROM bug? Or is it a hardware issue.. If its a software issue.. Then why does it start working when I slap it.. And if its a hardware issue.. Why does it only occur on the lock screen? Please help.. Thanks
Sent from my LG-D855 using XDA Free mobile app
Click to expand...
Click to collapse
Its not hardware issue for sure. Try to unlock with 3 fingers i think i saw this solution somewhere in the forum.

2000ftt said:
Hey.. I flashed cm12 unofficial ROM 2-3 months ago on my lg d855.. There weren't any major bugs.. But recently I noticed that sometimes when I press the power button to unlock it .. The touch screen seems to stop working.. This happens only on the lock screen... I Also tried holding the power button and try to tap the "power off / reboot" buttons.. It doesn't work too.. But.. The weird part is..when I sort of slap the screen it starts to work again .. My question is .. Is it a ROM bug? Or is it a hardware issue.. If its a software issue.. Then why does it start working when I slap it.. And if its a hardware issue.. Why does it only occur on the lock screen? Please help.. Thanks
Sent from my LG-D855 using XDA Free mobile app
Click to expand...
Click to collapse
I haven't had this problem on the D851, but I would try updating your device to the newest version of Cyanogenmod.
Also, back when I had the G2 I went through this problem a lot and actually had about five of them because they were under warranty. The problem was that the seal for the screen would come undone, and it's hard to notice since the screen is literally the entire front of the phone. When this seal broke, water would seep in and cause chaos with the screen. Wouldn't work in certain parts and so much more. I haven't had this happen on the G3, but my seal has broken and I can see it, so it's only a matter of time before water gets in there (or until I get the screen replaced). I've always had this problem with LGs they're just so damn good that I live with it. I'd bet this is what's going on if it's not the hardware.

ItsJacobee said:
I haven't had this problem on the D851, but I would try updating your device to the newest version of Cyanogenmod.
Also, back when I had the G2 I went through this problem a lot and actually had about five of them because they were under warranty. The problem was that the seal for the screen would come undone, and it's hard to notice since the screen is literally the entire front of the phone. When this seal broke, water would seep in and cause chaos with the screen. Wouldn't work in certain parts and so much more. I haven't had this happen on the G3, but my seal has broken and I can see it, so it's only a matter of time before water gets in there (or until I get the screen replaced). I've always had this problem with LGs they're just so damn good that I live with it. I'd bet this is what's going on if it's not the hardware.
Click to expand...
Click to collapse
Absolutely... I can see... Whenever I press on the edges on any of the sides.. It sort of gets pushed in.. It looks like its not glued properly.. Its a bummer as the "screen" is the reason y I bought this.. From ur experience , does it stop working completely at some point?
Sent from my LG-D855 using XDA Free mobile app

2000ftt said:
Absolutely... I can see... Whenever I press on the edges on any of the sides.. It sort of gets pushed in.. It looks like its not glued properly.. Its a bummer as the "screen" is the reason y I bought this.. From ur experience , does it stop working completely at some point?
Sent from my LG-D855 using XDA Free mobile app
Click to expand...
Click to collapse
If you can push it in then the seal is definitely broken.
On my G2, when in a moist and humid environment condensation would form on the inside of the device, but it was nothing too big and went away after a while. However, when too much fluid built up in the inside it began typing on its own. Furthermore, it got to the point where certain parts of the screen were unresponsive. This is why I had about five of them because over time it did get bad.
Although if there is water in the device rice usually absorbs it. Get a ziplock bag and fill it with rice. Take your battery, sim card, and sd card out, then place the phone in the bag full of rice. Seal it and shake it up a bit and let it sit over night. Keep the back cover off as well. If this is an option. I understand you might need your phone, but if you get a time where about eight hours are free I would highly recommend this. I have no idea how it works, but it takes the moisture out of the phone. I've done this with waterlogged phones, my G2, etc.
When I did that on the G2 it fixed my problems until moisture got back in there. I don't take care of my phones too well, so moisture got back in fast. Try this out and if it works just avoid keeping your phone in moist places (like playing music in shower, being on it while raining, etc.). If this fixes the problem it should hold you off until you can get the screen resealed or a new screen.
If it is with the hardware and its still under warranty I would get a replacement. I would revert to the stock ROM (if you made a backup) or find one and make sure it's updated. I would then do a full unroot, and attempt to make it so they cannot tell it was rooted. I would then attempt to get the replacement. Rooting voids the warranty, but if you unrooted I doubt they could tell. Furthermore, if you have insurance on the phone this could also work.
Edit: If you try the rice then try to replace the screen I would ensure that the current screen works properly after the rice. Make sure all the moisture is out before you replace the screen that way no moisture is trapped in there.

ItsJacobee said:
If you can push it in then the seal is definitely broken.
On my G2, when in a moist and humid environment condensation would form on the inside of the device, but it was nothing too big and went away after a while. However, when too much fluid built up in the inside it began typing on its own. Furthermore, it got to the point where certain parts of the screen were unresponsive. This is why I had about five of them because over time it did get bad.
Although if there is water in the device rice usually absorbs it. Get a ziplock bag and fill it with rice. Take your battery, sim card, and sd card out, then place the phone in the bag full of rice. Seal it and shake it up a bit and let it sit over night. Keep the back cover off as well. If this is an option. I understand you might need your phone, but if you get a time where about eight hours are free I would highly recommend this. I have no idea how it works, but it takes the moisture out of the phone. I've done this with waterlogged phones, my G2, etc.
When I did that on the G2 it fixed my problems until moisture got back in there. I don't take care of my phones too well, so moisture got back in fast. Try this out and if it works just avoid keeping your phone in moist places (like playing music in shower, being on it while raining, etc.). If this fixes the problem it should hold you off until you can get the screen resealed or a new screen.
If it is with the hardware and its still under warranty I would get a replacement. I would revert to the stock ROM (if you made a backup) or find one and make sure it's updated. I would then do a full unroot, and attempt to make it so they cannot tell it was rooted. I would then attempt to get the replacement. Rooting voids the warranty, but if you unrooted I doubt they could tell. Furthermore, if you have insurance on the phone this could also work.
Edit: If you try the rice then try to replace the screen I would ensure that the current screen works properly after the rice. Make sure all the moisture is out before you replace the screen that way no moisture is trapped in there.
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First of all.. Thank you soo much.. Thank you for the time.u put into these posts.. It has really helped me.out a lot.. I can totally see how the rice method could work.. But it has not got to the point where its un-usable.. As I said, its only in the lock screen.. It has never ever occurred during actually using it.. I haven't found any dead spots.. Nothing.. If I use the rice trick to take out the moisture,, and if I can use the same screen (which should still work) can I just take it out and glue it in to place? What type of adhesive should be good... I'm asking this because I got this from abroad.. And it's not an international warranty. So there's no way I'm getting a warranty replacement .. So ive gotta make with what I have.. But this is very sad though, specially from such a big company.. I mean gluing a screen is not that hard.. I played loads.. Lol.. I really hope hot glue works lol..
Sent from my LG-D855 using XDA Free mobile app

2000ftt said:
First of all.. Thank you soo much.. Thank you for the time.u put into these posts.. It has really helped me.out a lot.. I can totally see how the rice method could work.. But it has not got to the point where its un-usable.. As I said, its only in the lock screen.. It has never ever occurred during actually using it.. I haven't found any dead spots.. Nothing.. If I use the rice trick to take out the moisture,, and if I can use the same screen (which should still work) can I just take it out and glue it in to place? What type of adhesive should be good... I'm asking this because I got this from abroad.. And it's not an international warranty. So there's no way I'm getting a warranty replacement .. So ive gotta make with what I have.. But this is very sad though, specially from such a big company.. I mean gluing a screen is not that hard.. I played loads.. Lol.. I really hope hot glue works lol..
Sent from my LG-D855 using XDA Free mobile app
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Well then I'd try to fix it before it does get unstable! Thing with the lock screen is you're swiping and the moisture defuses the area you're touching which could cause problems. Definitely try the rice! However, I wouldn't recommend gluing it yourself. I imagine it requires some sort of water and heat resistant glue to be effective, and on top of that a professional application. Hot glue definitely won't work! I imagine you want something that looks nice and I can only seeing that being messy and leaving residue. Furthermore, I'm not entirely sure on what lies beneath the screen and if disturbing that could cause further problems. However, I understand you're probably planning on it so please watch a guide such as: https://www.youtube.com/watch?v=PcoEQVtUwYQ to see how it's done and what you need. There seems to be a lot more to it than just placing some glue on the screen and pressing it back down.
I'm sure you can get a replacement kit with instructions and all the required tools to do it properly for not too steep of a price. Check this out: http://www.ebay.com/itm/Replacement...46?pt=LH_DefaultDomain_15&hash=item54198f441a
Or you could take it to a professional like those at Broke Ass Phone: http://www.brokeassphone.com/smartphone-repair-selection/lg-smartphone-repair/lg-g3/ The price is steep, but it's professionally done and comes with a warranty.
Good luck to you!

ItsJacobee said:
I haven't had this problem on the D851, but I would try updating your device to the newest version of Cyanogenmod.
Also, back when I had the G2 I went through this problem a lot and actually had about five of them because they were under warranty. The problem was that the seal for the screen would come undone, and it's hard to notice since the screen is literally the entire front of the phone. When this seal broke, water would seep in and cause chaos with the screen. Wouldn't work in certain parts and so much more. I haven't had this happen on the G3, but my seal has broken and I can see it, so it's only a matter of time before water gets in there (or until I get the screen replaced). I've always had this problem with LGs they're just so damn good that I live with it. I'd bet this is what's going on if it's not the hardware.
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Hi, ItsJacobee,
Sorry for breaking in, I have the same issue with 2000ftt, and I did tried "rice trick" but no luck. I think the screen is perfectly fitted in the case, when I press the edges, the feel is solid and no room for further pressing in.
My device is D855, I flashed many custom roms (resurrectionremix, CM12, Nameless ROM, CloudyG3 2.1), the mentioned issue happens to many of them but never happened in CloudyG3 & stock rom.
Any idea?
Best regards.

D855Lover said:
Hi, ItsJacobee,
Sorry for breaking in, I have the same issue with 2000ftt, and I did tried "rice trick" but no luck. I think the screen is perfectly fitted in the case, when I press the edges, the feel is solid and no room for further pressing in.
My device is D855, I flashed many custom roms (resurrectionremix, CM12, Nameless ROM, CloudyG3 2.1), the mentioned issue happens to many of them but never happened in CloudyG3 & stock rom.
Any idea?
Best regards.
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Click to collapse
Is it under warranty or do you have insurance on the phone?

ItsJacobee said:
Is it under warranty or do you have insurance on the phone?
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Click to collapse
Yes, it is under warranty, I am going to restore stock ROM and take it to service center. But I don't know how to trigger the issue (touch screen no response at lock screen while using power button to wake up), in stock rom and cloudyG3, this problem never happen.
Best regards,
D855 Lover.

D855Lover said:
Yes, it is under warranty, I am going to restore stock ROM and take it to service center. But I don't know how to trigger the issue (touch screen no response at lock screen while using power button to wake up), in stock rom and cloudyG3, this problem never happen.
Best regards,
D855 Lover.
Click to expand...
Click to collapse
Restore Stock ROM AND do a full unroot beforehand.

ItsJacobee said:
Restore Stock ROM AND do a full unroot beforehand.
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Click to collapse
Thanks for reminding. I restored the phone to stock with the downloaded .TOT file, then go to service center.
I can't trigger the problem in front of the service guy, however, they ask me to left the phone for checking, one day later, they confirmed that my phone is working fine no need to do anything, nothing to be replaced.
CM12 is already good enough, its speed and battery friendly....
I wish developers of CM12 would somehow fix the problem in future updates, as I knew some D855 user (but not much) also having the same issue.
Best regards,
D855Lover.