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Hi all,
I've an iphone 4s and a one x and I've been trying to decide which to keep. Everything was looking rosy for the HOX until the latest of the 1.29 updates was received.
My battery life was pretty exceptional before, I was getting to the end of the day with often 50% or more battery. Since the update the phone will run fine for a while, maybe half a day and then suddenly android OS will start munching the battery. It accounts for 50% of battery use and you could feel it was really hot. All apps are closed and the majority of syncing has been disabled. Anyone know why the latest sw would trigger this problem?
Other problem I have is being discussed on another thread, dropping signal and then not picking back up unless i refresh the network.
It's a real shame as I'd really warmed to the phone, why haven't they tested everything properly before release as they've ruined a quality product. I've been back in the 4s for the last week and unless anyone has any ideas, an as new one x is up for sale.
I can confirm great standby time though, with just wifi connected, receiving emails and the odd look at the lovely screen it is on 4 days and 48 mins on a single charge with 34% battery remaining
could be a rough app.
I've uninstalled most the apps and really can't be bothered to reset the phone and set it up again.
I'll stick with the iPhone, HTC is going on ebay this evening. So close but no cigar
winrya said:
I've uninstalled most the apps and really can't be bothered to reset the phone and set it up again.
I'll stick with the iPhone, HTC is going on ebay this evening. So close but no cigar
Click to expand...
Click to collapse
not to sound bad, but really stick to iOS and don't try again
i can always conclude its an impossibility for iUsers to make the switch
unless you are willing to get your hands dirty, Android will never replace your iOS
battery drain is clearly related to some app or widget going rogue, you can try to track it in manage apps and checking running apps and check your accounts settings if something is refreshing often
This is not a problem with HOX its a problem with your usage of HOX
until the next iPhone is released the One X rules it all
I don't mind a certain amount of tweaking to get something working and to be honest the one x was only a stop gap to keep me interested before the iPhone 5 is released so I would of ended back at IOS.
Its a shame as I love the feel of the one x and the size of the screen (although slightly too big to use safely one handed) is a masterpiece. I honestly would have kept it until October if it could find a signal properly and didn't have OS bugs. I believe the drain to be related to the latest update as it had been perfect on 1.28 and the first 1.29 and have changed nothing on it since the update and the drain started straight away. I mostly only use the popular apps and have uninstalled the majority and it hasn't solved the issue.
It's almost like the old windows thing of once it gets slow and buggy, the only fix it to restore back to factory settings.
Too bad i don't like iphone ( had 2) otherwise i would change it too.
Had Htc hero,Lg optimus 2x,Samsung galaxy s2 and now HOX.
Sold SGS2 thinking that HOX would be better but is not, at least for now.
Having problems with network too and it is annoying (call quality is ****)
Waiting for update from vodafone too see if gets better.
I came from an iphone, and its quite a shock coming to Android from it! Luckily i have the Transformer android tablet which prepeared me for it.
One thing i have noticed and what you dont want to do is that factory resets fix so many issues on Android. i always do one now after updates or wheneve its slow, yes its a pain in the backside (even cold booting fixes issues too before jumping in with the big reset)
If you're willing to spend a little extra time to work out the few little problems, the HOX will be a much better investment than the iPhone. I'd suggest you install some battery stats monitoring app to work out exactly what it is that's draining your phone.
Well I've done a reset on it. Luckily the music and vids etc have been kept which saves a little hassle. Just annoying getting it set back up the way I had it before.
I'm gonna give it one more go tomorrow and see how I get on. I've kind of lost the love I had for it now and see it as a bit of a pain but we'll see how I get on.
Why oh why is the speaker so quiet and on the back, can't be hard to match the 4s in this respect can it??
Any idea when this signal problem is going to be fixed?
Cheers,
Ryan
Guys, I was all set to get a new 32gb Nexus 7....the reviews are great, and then I start reading about the issues.
After a bit more reading, I'm left wondering if its such a good idea? I read that Google released an update, then I also read that it didn't always fix things for people?
So the questions I guess are, Do you own one? Have you had a problem? Is it now fixed by the update? Maybe you've never had any problems?
Would you recommend getting one? I don't wanna spend out on something that I'll regret.
Thanks guys.
I've had mine since the first weekend of availability and it's lived up to all my expectations and then some, you're just buying the usual support vocal minority, sume have legit issue, noisy are just being nitpicky
Sent from my HTC One using Tapatalk 4
Thanks, this is what I'm trying to determine...if its just a few people shouting loud, or a big issue affecting a lot.
Thanks for your reply.
Mine worked 100% out of the box, no light bleed, no multi-touch issues, no GPS issues. Updates have installed perfectly. I am running stock deodexed + root + TWRP + Elemental X 1.1 Kernel. Couldn't be happier with my purchase. :good:
I know a lot of people have reported the GPS issues and the touch issues, but I've never experienced them myself. I bought mine the day it was released, 32gb model.
madpete said:
Thanks, this is what I'm trying to determine...if its just a few people shouting loud, or a big issue affecting a lot.
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Click to collapse
My suggestion is you buy from a place with a reasonable return policy.
We have no idea whether this is a 1%, 5%, 10% or more problem. Even if it were a 20% problem you would still have a huge number of people without issues, but from a product standpoint it would be very bad.
In my personal experience GPS is completely fixed on multiple units with the JSS15Q firmware.
Multi-touch is hit or miss, many units either got multi-touch fixed or saw no improvement. Some saw things get worse. You can see from the changelog history of the touchscreen firmware that they have been making various changes to address the issues, so the issues are real and acknowledged in some part.
Changelog for touchscreen firmware is available here:
http://forum.xda-developers.com/showthread.php?p=44954563#post44954563
As to the random reboots, IMO there are 2 issues, one is a hardware issue and the other is one or more software issues. The hardware issue is more rare, but if you have it, it will be difficult to avoid the reboots, unless Google/Asus can find a software workaround for the problem.
With respect to the software reboot issues, you can usually avoid them by avoiding a "trigger" app. Some folks usage just never triggers the problem. Some people trigger it when using chrome. For others it is some other app. Usually when you stop using the trigger app the software reboots go away.
You need to make the decision for yourself. There will be lots of people saying no problem and lots of people saying they got multiple units all with issues.
I bought the 32gb. Works flawlessly, I got it a week and half ago.
Sent from my Nexus 7 using xda app-developers app
GET ONE
I would say go for it, you are always going to have issues with most anything. Just buy from a retailer with a good return policy, I own the nexus 7 2012 and the nexus 7 2013 , no issues here, awesome devices.
Thanks guys. Sfhub, you make some good points....think I will buy from a large high street store, rather than online.
Sent from my GT-N7100 using XDA Premium 4 mobile app
sfhub said:
My suggestion is you buy from a place with a reasonable return policy.
We have no idea whether this is a 1%, 5%, 10% or more problem. Even if it were a 20% problem you would still have a huge number of people without issues, but from a product standpoint it would be very bad.
In my personal experience GPS is completely fixed on multiple units with the JSS15Q firmware.
Multi-touch is hit or miss, many units either got multi-touch fixed or saw no improvement. Some saw things get worse. You can see from the changelog history of the touchscreen firmware that they have been making various changes to address the issues, so the issues are real and acknowledged in some part.
Changelog for touchscreen firmware is available here:
http://forum.xda-developers.com/showthread.php?p=44954563#post44954563
As to the random reboots, IMO there are 2 issues, one is a hardware issue and the other is one or more software issues. The hardware issue is more rare, but if you have it, it will be difficult to avoid the reboots, unless Google/Asus can find a software workaround for the problem.
With respect to the software reboot issues, you can usually avoid them by avoiding a "trigger" app. Some folks usage just never triggers the problem. Some people trigger it when using chrome. For others it is some other app. Usually when you stop using the trigger app the software reboots go away.
You need to make the decision for yourself. There will be lots of people saying no problem and lots of people saying they got multiple units all with issues.
Click to expand...
Click to collapse
i think mine is definitely, hardware, maybe , cuz of user error, ie, bad dirty flashing of zips, i dont' want to start all over fresh again, too many apps/settings to revert back (yes call me lazy sob)
most of the reboots happen when im clicking on an app with wifi on , but one of my last reboots, it just just rebooted out of the blue, i didn't even touch the tablet, but i seen it reboot!
Not sure, really, whether I have/had problems or not. Got mine over the weekend. During my initial playing, I did not notice any touch issues. The GPS would lock, but I didn't have time to take it anywhere for long enough to be sure if it would stay locked for a long period of time. Almost immediately (1 day) I got the JSS15Q OTA update. The GPS DOES seem to lock a bit faster, and I seem to be seeing more satellites than before -- it could be my imagination, though. Still no touch issues that I can see.
New Nexus 7 (then) past issues, (now), Cool TAB!
phab3k said:
I know a lot of people have reported the GPS issues and the touch issues, but I've never experienced them myself. I bought mine the day it was released, 32gb model.
Click to expand...
Click to collapse
I HAD issues out of the box. Waited for the first update from Google, rebooted once after. Took forever to get the screen to respond to any kind of tap. Rebooted a couple of times and was able to get somewhat R E A S O N A B L E response out of the screen. GPS would work for all of 2 minutes and then shut down. No problems with Wi-Fi.
That was then, along came update: JSS15Q! All is happy in Nexus land. GPS is strong and works flawlessly even in the darkest center of my house! Screen is responsive my fingers are happy.
APPS? That is another matter, remember, even with a stock Nexus 7 fhd you are on the bleeding edge meaning that many apps found on Google Play may fail. Live with it until either the app is updated, ***** at the (no don't *****, contact the developer and kindly tell him/her your problem; or find another app that works for now.
Games? Heh, that is a real crapshoot. If it won't function, move on.
This is one hell of a tablet with excellent video, good sound, fast processing. Short of it not being the size of my 60" monitor (TV) I can read everything with these 78 year old eyes!
[email protected]@dog!
Google Nexus 7FHD
Kindle Fire Rooted Android 4.3
Kindle Fire HD 8.9 Rooted 2nd boot loader Android 4.2.2
Droid Bionic stock Android 4.1.2
Guys, just wanted to say thanks for all the posts. You help me make up my mind, and gave some sound advice.
I've took the plunge and brought the 32gb model (from a big high street retailer), and I have to say....what a cracking little tablet this thing is, I am really impressed with it. I have not had any issues with it, so I seem to be one of the lucky ones....either that or they have fixed the issues by the time we got them in the UK.
I do feel for all the people who had problems though, its a nightmare when these thing happen. Theres no doubt there has been or are some issues out there, one thing with a Nexus device I guess is it is patched fast if its sw...obviously hw is a different issue.
Looking forward to enjoying this device now, if I can get on it....have to wrestle it off the wife and kids first!
......thanks again guys.
Pete.
Just got my 32gb Nexus today in the UK. Only thing I have noticed is that tap and hold on screen is slow to react. Can take a couple of trys before it works. Sometimes taping an app is slow to open. Running stock and latest update. Only change made is to use Nova as the launcher.
Sent from my HTC One S using Tapatalk 4
To Wugfresh Re: Toolkit
This is a followup to my 2 confusing Twitter's I made it worse by referencing Nexus 4 and 7 so I will stick to 7 (mostly). I now realize that lurking has its penalties since I need 9 posts after this before I can post this in the relevant thread (with a nostalgic tear for the days we welcomed all comers and left our doors unlocked).
I bought an N7 FHD (2nd gen) and rooted it after the 4.3 auto update soft bricked (right term of art?) it. I used the other toolkit to restore it to JDQ39 factory unrooted. Then it installed JSS15J. Today it tried to do an update and (presumably) it failed because of rooting. That build is no longer on the developer's website and has been replaced by JSS15Q. I would never presume to call myself a developer but my first modem was a 300 baud acoustic coupler and I have a 5 1/2" floppy disks older then most of you and it's actually floppy. ROFL.
Back to reality, on the Nexus 4, I could not discern how to upgrade to the latest Y build but I did manage to restore it to factory settings and Google handled the rest, You were kind enough to add JSS15J to your toolkit for the Nexus 4 but it is not available (in your drop-down) for the Nexus 7. I figured that if you made JSS15J available for the N7 I could restore the N7 to a factory fresh un-rooted one and Google could update it to JSS15Q. In the alternative you might guide me to how I could go from JSS15J to JSS15Q. I am certainly not in your league but this is not my first rodeo and I cannot tell you how grateful I am for your efforts. Your toolkit saved my Nexus 4 from the 2 week wait during which Google might have told me rooting voids the warranty or just have left me phone-less till they returned it.
Again thank you especially, and to all the others here who light candles in the darkness for each other and the rest of us pilgrims. A tip of my fedora to ya. Never forget one definition of a pioneer is someone with an arrow in their back.
Much of the time I am as confused as a baby in a topless bar who said, "What do you mean this is not a lunchroom, what else could it be?"
My suggestion is to keep root, grab the latest carbon ROM, the elemental 1.1 kernel and you should be all set. They already have the updates From G in them and they work superb.
Sent from my Nexus 7 using Tapatalk 4
Do you own one?
Yes, from day one.
Have you had a problem?
Yes, GPS and the touchscreen grounding issue.
Is it now fixed by the update?
Yes, GPS seems fixed.
No, grounding issue may be worse. Works fins as long as I'm holding it. Placing it causes touches to become sporadic.
Maybe you've never had any problems?
I wish...
Would you recommend getting one?
Yes, it still a FANTASTIC device and many have no issues. If you do return it right away until you get one without issues.
I spoke too soon....at first I thought everything was ok....then I began to notice when I was typing that sometimes it would come out as gibberish. I thought nothing of it as we all make typos now and then, then I noticed that press and hold didn't always register (sometimes takes a few goes). I downloaded the multi-touch test from play and to my horror it's all over the place (compared it against my note 2), this is with the latest update. After reading around a bit more, I'm beginning to think these touch screen issues are hardware....and that it's more widespread than people think. Will be exchanging it for another one, hopefully fair better second time.
Sent from my GT-N7100 using XDA Premium 4 mobile app
madpete said:
Will be exchanging it for another one, hopefully fair better second time.
Click to expand...
Click to collapse
Before you return, perhaps you could try this thread:
Take that multi-touch! Fix and lock in what works for YOU regardless of updates
sfhub said:
Before you return, perhaps you could try this thread:
Take that multi-touch! Fix and lock in what works for YOU regardless of updates
Click to expand...
Click to collapse
Hey man, thanks for the reply.
I opted for the swap out because I don't want to loose the warranty, which I believe you would if you unlocked it?
I bought from PC World / Currys so the swap was no hassle.
Using the new one now, its testing better and typing and "hold and drag" is working much better (although hold and drag still isn't 100%, it's now acceptable to me).
I tested before and after the update, the observation I made is that the update seems to dull down the touch screen a little. It became slightly less responsive after the update than before, but hasn't really affected the usability on this one....although I think I prefered it pre update.
Hey guys, i just got my N7 last thursday and I noticed the sporatic touch issues. Cant click a link until i zoom in quite a bit, scrolling a page stops and starts as i drag my finger across the screen. Its pretty annoying.
I started looking into it and i see lots of people having these problems.
So, is there a definite answer?
Is this a software bug that can potentialy be fixed? Or is this a hardware issue?
I am debating on returning the tablet... Which sucks because other than the touch issues, its been running great.
Thanks guys.
No.
No definitive answer.
And don't expect one from Google/ASUS.
Sfhub has a fix that, if you work through the options, has over an 80% success rate. You'll need to unlock the N7 and follow his instructions exactly.
That leaves the balance of <20% which are most likely hardware.
Your choice. (Maybe) fix it yourself, or keep returning until you get a 'good' one.
Personally, if I still had the option, I'd keep returning it until I got a 'good' one. Let them choke on the defective ones. We're paying them for a working device. Why should we have to fix them?
danvee said:
No.
No definitive answer.
And don't expect one from Google/ASUS.
Sfhub has a fix that, if you work through the options, has over an 80% success rate. You'll need to unlock the N7 and follow his instructions exactly.
That leaves the balance of <20% which are most likely hardware.
Your choice. (Maybe) fix it yourself, or keep returning until you get a 'good' one.
Personally, if I still had the option, I'd keep returning it until I got a 'good' one. Let them choke on the defective ones. We're paying them for a working device. Why should we have to fix them?
Click to expand...
Click to collapse
Yeah its pretty effin' annoying that they are distributing a defective device and don't even aknowledge that there is an issue.
I think ill try the fix first, if that doesnt work, ill revert it back to stock, factory reset and return the damn thing.
Nuar said:
Yeah its pretty effin' annoying that they are distributing a defective device and don't even aknowledge that there is an issue.
I think ill try the fix first, if that doesnt work, ill revert it back to stock, factory reset and return the damn thing.
Click to expand...
Click to collapse
IMO it is ultimately a hardware variance in almost all cases, but in some cases it can be compensated for in software.
Google acknowledged the issue months ago, issued a fix that fixed some units and broke others, but has since crawled back into a cave and have not said another word.
sfhub said:
IMO it is ultimately a hardware variance in almost all cases, but in some cases it can be compensated for in software.
Google acknowledged the issue months ago, issued a fix that fixed some units and broke others, but has since crawled back into a cave and have not said another word.
Click to expand...
Click to collapse
Yep.
Can't wait to see what 'surprises' the Google/ASUS N10 might bring.
Maybe it'll just fail totally out of the box, and they'll blame the user for opening it.....
sfhub said:
IMO it is ultimately a hardware variance in almost all cases, but in some cases it can be compensated for in software.
Google acknowledged the issue months ago, issued a fix that fixed some units and broke others, but has since crawled back into a cave and have not said another word.
Click to expand...
Click to collapse
Yeah, thats what i've gathered from all the posts i've read over the past two days.
Thats why Im willing to try the software side of things first. I figured its worth a shot.
I think it's hardware, the severity depends on your touch firmware (which I suggest you experiment with) and your eye for details. Mine works fine for the most part, sometimes it doesn't realize I lifted my finger off the screen but it's not a deal breaker. I still think it's pretty unacceptable, after years of capacitive touchscreens, I expect them to be flawless by now.
I just got mine today and mine is having issues. I don't know if I should tinker with the software or just send it back. I definitely need to do something about it though, it's an absolute pain for me to use.
I asked this question in another thread before. But the curiousity of mine got the better of me..
I tried to search for updates on Note 7 these couple of days and all the news were about refunds, recall, banned from flights.. nothing on new 'explosions'? Can't be all phones were returned or absolutely no one using. Even if all phones are turned off, there is still a possibility of one catching fire right?
Or did I miss something?
I'm not really saying conspiracy theories. Just coincidentally.. it just cease... touch wood..
i post a linked earlier showing that there are more people using the note 7 after the 2nd recall for some reason.
mission accomplished, as for the fruity co. and the tyrant mighty G, lol
But on a serious "note", pun intended.. really no more new cases? It is getting more and more coincidental isn't it?
XanaviGTR said:
I asked this question in another thread before. But the curiousity of mine got the better of me..
I tried to search for updates on Note 7 these couple of days and all the news were about refunds, recall, banned from flights.. nothing on new 'explosions'? Can't be all phones were returned or absolutely no one using. Even if all phones are turned off, there is still a possibility of one catching fire right?
Or did I miss something?
I'm not really saying conspiracy theories. Just coincidentally.. it just cease... touch wood..
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Click to collapse
I never saw in the press all 23 the cpsc says happened from Sept 15 till the other day so likely they are still happening. Not everyone runs to the verge.
Sent from my HTC6545LVW using Tapatalk
dottat said:
I never saw in the press all 23 the cpsc says happened from Sept 15 till the other day so likely they are still happening. Not everyone runs to the verge.
Click to expand...
Click to collapse
Or because it was not news worthy anymore? There is a case of the phone caught fire when it was off. So I guess it will happen randomly even when every Note users switched it off. Yet, zero reports news. The more I think of it, the more I feel that it is a waste to recall everything single one world wide.
There was one that caught fire a few days ago, I think Oct 10th, in South Korea at a Burger King and got caught on video so, yes they're still having problems and as long as people keep them and continue using them we'll see incidents reported at some point.
br0adband said:
There was one that caught fire a few days ago, I think Oct 10th, in South Korea at a Burger King and got caught on video so, yes they're still having problems and as long as people keep them and continue using them we'll see incidents reported at some point.
Click to expand...
Click to collapse
What i actually meant was cases after those reported earlier. After saying they stop production and recalling.
Because there are so many people intent on keeping their devices, I'm absolutely positive we'll see more reports as time passes. I don't suspect we'll see hundreds or even thousands of them since it's such a random thing so far - happens when it's on, happens when it's off, happens when it's charging, happens when it's not charging, and so on - but even so we haven't seen the last reports, no, not by a long shot.
Personal opinion, obviously, but since people are freakin' stupid that's an absolute guarantee that this situation is far far from over.
br0adband said:
Because there are so many people intent on keeping their devices, I'm absolutely positive we'll see more reports as time passes. I don't suspect we'll see hundreds or even thousands of them since it's such a random thing so far - happens when it's on, happens when it's off, happens when it's charging, happens when it's not charging, and so on - but even so we haven't seen the last reports, no, not by a long shot.
Personal opinion, obviously, but since people are freakin' stupid that's an absolute guarantee that this situation is far far from over.
Click to expand...
Click to collapse
Ok. Refraining from branding others being stupid... i just like to point out that, a substantial number 'randomly' happen over a short span of time, then randomlynothing happen after that. That doesn't translate to random in my limited knowledge.
I think you're trying to figure out randomness a little too tightly there. Is this type of incident predictable to any given level of confidence? No. Does it happen at unpredictable times? Yes. Has it happened in a wide geographical spread aka worldwide? Yes. Has it happened on original devices and also replacement models that use entirely different batteries that come from a completely different supplier? Yes.
By definition that would mean it's a random thing.
As for the "nothing happens" concept, that could be because people are not using their devices - and yes we know it has happened on devices that were entirely powered down and not charging which could lend some credibility towards it being a compression/pressure issue on the battery that causes the thermal runaway condition which can occur over time, not just in an instant when it's desired. Even so, not using a Note 7 can apparently be just as potentially hazardous as using one so, again, returning the device is plain old prudent and common sense.
Anybody that can't see that returning the Note 7 is the best solution possible is - as I've stated - being stupid for their own reasons but stupid just the same.
Some people will believe anything they read, either in mainstream news or rags such as 'The Verge'.
They may well be the ones who are duped.
Re: "Anybody that can't see that returning the Note 7 is the best solution possible is - as I've stated - being stupid for their own reasons but stupid just the same."
Solution? Solution to what exactly?
br0adband said:
I think you're trying to figure out randomness a little too tightly there. Is this type of incident predictable to any given level of confidence? No. Does it happen at unpredictable times? Yes. Has it happened in a wide geographical spread aka worldwide? Yes. Has it happened on original devices and also replacement models that use entirely different batteries that come from a completely different supplier? Yes.
By definition that would mean it's a random thing.
As for the "nothing happens" concept, that could be because people are not using their devices - and yes we know it has happened on devices that were entirely powered down and not charging which could lend some credibility towards it being a compression/pressure issue on the battery that causes the thermal runaway condition which can occur over time, not just in an instant when it's desired. Even so, not using a Note 7 can apparently be just as potentially hazardous as using one so, again, returning the device is plain old prudent and common sense.
Anybody that can't see that returning the Note 7 is the best solution possible is - as I've stated - being stupid for their own reasons but stupid just the same.
Click to expand...
Click to collapse
It can happen to any units, whether manufactured initially or the second batch, using any batteries at any country. Agree. And if a hardware can't be pinpoint, probably it is design flaw. And design flaw means, it can still happen. Agree. No doubt we will have to turn it in.
But just to emphasize what I've mentioned, why the pattern occurs with such intensityat certain point, but stopped at suddenly. Shouldn't it occurs at least at some point of time, somewhere to someone in the past few days? Why the inconsistency in occurrance if it was a hardware/design failure? Either we should have a incidence happening in Southeast asia, or we should expect one in Europe. But it just stop. Whether the phones were operating or returned or still in used dont add up to the equation now. Why this phenomenon ceased after they decide to close down production and recall all back. Unless the phones know through supernatural means that it is time to stop exploding because they are going back to mother ship ( Samsung), I have no other answers which I'm seeking for.
At this point media don't care... phone is destroyed and all that refund, recall **** is more important then just writing about it blowing up OK just combustion over and over is boring. Unless someone goes to hospital you will hear it... and looking that note7 usage increased smth like that can happen... rly sad 2 years for note users in Europe... will be waiting for note8 with my s7e...
XanaviGTR said:
It can happen to any units, whether manufactured initially or the second batch, using any batteries at any country. Agree. And if a hardware can't be pinpoint, probably it is design flaw. And design flaw means, it can still happen. Agree. No doubt we will have to turn it in.
But just to emphasize what I've mentioned, why the pattern occurs with such intensityat certain point, but stopped at suddenly. Shouldn't it occurs at least at some point of time, somewhere to someone in the past few days? Why the inconsistency in occurrance if it was a hardware/design failure? Either we should have a incidence happening in Southeast asia, or we should expect one in Europe. But it just stop. Whether the phones were operating or returned or still in used dont add up to the equation now. Why this phenomenon ceased after they decide to close down production and recall all back. Unless the phones know through supernatural means that it is time to stop exploding because they are going back to mother ship ( Samsung), I have no other answers which I'm seeking for.
Click to expand...
Click to collapse
This is also what I asked in a previous thread, but some guys jumped on easy clichees...
It is strange that we never heard of any issues with any of the phones which were on display worldwide, always connected to chargers and handled by a lot of people in all the possible ways...
Now, after the first recall, we suddenly hear of reports, some saying the phone was not charging or was even turned off. They started the fears that the phone is dangerous, no matter if on or off. Even so no report of any phone going crazy in any warehouse or during the shipping back, despite the 'concerns' of majority of the shipping companies that refuse to ship the phone...
Now, ban the phone completely in the airplanes...
Still, as you noticed, after the last decision, the phones, 'magically', started the be afraid and are behaving well, no matter that the number of Note 7 still in use is increasing so, it is not quite true that the people is shutting them down...
Yesterday I saw a news that an iPhone 7 busted in flames and injured the owner on the face, because he was filming with the phone. Not many sites mentioned the incident...
I might be wrong, but there are a little too more coincidences for such a 'random' issue...
Anyhow, it appears that 'Mission is completed!'...
Let's hope that we see a future for the Note line!
Ok, consider this: since we don't actually know (we meaning you, me, Samsung, and anybody else at this precise moment in time) what's causing these problems which appear to be random in nature and could happen at any given time and yet you're wondering why we haven't seen any new incidents being reported at this time you have to consider something else as well.
You have to consider:
- that Samsung had a 1st recall and got the word out to the world about the potential for the device to catch on fire and burn up causing problems
- that Samsung attempted to resolve the issue but wasn't or hasn't been able to effectively reproduce it with any consistency that we (meaning the general public at large worldwide) have been made aware of
- that Samsung leaned towards it being a battery issue so they switched suppliers for the batteries that were to go in replacement devices
- that Samsung created and distributed a firmware update that when applied to the Note 7 caused the charging circuit to enforce more stringent limitations on not only the amount of current being applied when charging was taking place (to keep the battery from potentially overheating) but also some temperature related adjustments bringing the previous thermal limits down quite a bit (to cause the device to shut down if the thermal limits were breached) and also modified the battery icon from Google's mandated white color to green for a quick identification of "fixed" devices (Samsung had to ask for permission to do that, actually, but Google had no reason to deny it and I think it was a good idea overall in this situation)
- that Samsung then got reports of some of the replacement units also exhibiting the same type of behavior and also failing because of a thermal runaway condition and therefore they initiated a second voluntary recall of the original devices that had the update applied but also the replacement models that shipped with a) a new battery from the different supplier and b) the firmware applied to limit the charging current and the modified thermal limits
- that Samsung worked closely with the Consumer Product Safety Commission here in the U.S. in getting the word out about the 1st and then the 2nd recall, both voluntary as requested by Samsung itself
- that Samsung finally had to toss in the towel on the Note 7, declare it utterly dead for all intents and purposes, and then have the CPSC step the recall up to a mandatory one (at least here in the U.S.)
Now, considering all that information, all those events that have happened since all this started, it's pretty obvious to see that the information has spread far and wide from websites on the Internet to local TV station news broadcasts talking about the Note 7 to comedians and late night TV talk show hosts making jokes about the Note 7 (I just got done watching "Real Time with Bill Maher" and even HE made a joke in his opening monologue related to Samsung and this Note 7 fiasco) to cable news networks mentioning it, and then finally Samsung and carriers contacting customers by email and sending SMS text messages to their numbers with information and alerts about returning the devices.
What's my point?
What has changed in the past week or so if that:
- because of the spread of that information people stopped using their Note 7 devices, completely, most people probably turning them off/powering them down totally and just not messing with them again (this doesn't necessarily protect them from potential problems because at least 2 instances of the Note 7 exploding/burning up were attributed to devices that were totally powered down, I can't confirm that's absolute true and the stories are not false, I'm just saying that there were at least 2 reports worldwide of Note 7 devices having this problem that can't be replicated on demand when they were totally powered off according to the claimants)
- because of the spread of that information people contacted Samsung and their carriers and started returning their devices as requested by Samsung per the recall (a week ago it was still voluntary) - again, they stopped using them
- because of the spread of that information Samsung and the carriers started collecting the recalled units removing them from potential use and powering them down which may be their safest condition but it's not 100% safe for sure without any doubt whatsoever - that's why this recall is happening because no one can absolutely guarantee that any given Note 7 won't exhibit this problem so they have to sweep them all off the planet, plain and simple
I hope that helps with understanding why the number of incidents appears to be lower now as opposed to a week or even 2-4 weeks ago when this really got started. More people know about it, more people got more accurate info, got notifications from Samsung and their carriers about a potential safety hazard with the Note 7, and those people - the intelligent ones that understand this could prove to be a very serious problem if it happens to them - did what they were requested to do and because of that the total number of incidents that have happened is now lower due to those people taking action on their own parts to get things corrected.
I don't see why most people don't grasp this - I still see people blaming Samsung as though it's a conspiracy of sorts just to take away their Note 7's which is utter rubbish from any intelligent angle you can look at this situation from. Things happen, mistakes are made, other phones have had similar problems from time to time but in this situation with the Note 7 it happened almost at the time of release (a few weeks at most) and it happened with a higher frequency aka more people worldwide reporting on it.
If something happens once, it can sometimes be attributed to just a defect in that one unit, a mishap on the production line, someone not paying attention and making a mistake. If it happens to the same product in two or three devices of the same type, it could indicate a problem with the production again but contained to a respectable degree. When it happens a few dozen times, and not only that but when it causes the public to incur some damage to person or property, that's when it becomes a much more severe issue - it's that bridge of going from "oh, my device has a problem..." to "oh, my device just blew up and scorched my leg/pants/table/chair/sofa/bed/purse/backpack/dash of my car/etc..." that things take on a completely different situation.
tl;dr version: Not as many people are using the Note 7 today or in the past few days as there were a week ago, or two weeks ago, and so on. Really, that's the simplest answer of all.
See how that works? Hope this helps...
br0adband said:
Ok, consider this: since we don't actually know (we meaning you, me, Samsung, and anybody else at this precise moment in time) what's causing these problems which appear to be random in nature and could happen at any given time and yet you're wondering why we haven't seen any new incidents being reported at this time you have to consider something else as well.
You have to consider:
- that Samsung had a 1st recall and got the word out to the world about the potential for the device to catch on fire and burn up causing problems
- that Samsung attempted to resolve the issue but wasn't or hasn't been able to effectively reproduce it with any consistency that we (meaning the general public at large worldwide) have been made aware of
- that Samsung leaned towards it being a battery issue so they switched suppliers for the batteries that were to go in replacement devices
- that Samsung created and distributed a firmware update that when applied to the Note 7 caused the charging circuit to enforce more stringent limitations on not only the amount of current being applied when charging was taking place (to keep the battery from potentially overheating) but also some temperature related adjustments bringing the previous thermal limits down quite a bit (to cause the device to shut down if the thermal limits were breached) and also modified the battery icon from Google's mandated white color to green for a quick identification of "fixed" devices (Samsung had to ask for permission to do that, actually, but Google had no reason to deny it and I think it was a good idea overall in this situation)
- that Samsung then got reports of some of the replacement units also exhibiting the same type of behavior and also failing because of a thermal runaway condition and therefore they initiated a second voluntary recall of the original devices that had the update applied but also the replacement models that shipped with a) a new battery from the different supplier and b) the firmware applied to limit the charging current and the modified thermal limits
- that Samsung worked closely with the Consumer Product Safety Commission here in the U.S. in getting the word out about the 1st and then the 2nd recall, both voluntary as requested by Samsung itself
- that Samsung finally had to toss in the towel on the Note 7, declare it utterly dead for all intents and purposes, and then have the CPSC step the recall up to a mandatory one (at least here in the U.S.)
Now, considering all that information, all those events that have happened since all this started, it's pretty obvious to see that the information has spread far and wide from websites on the Internet to local TV station news broadcasts talking about the Note 7 to comedians and late night TV talk show hosts making jokes about the Note 7 (I just got done watching "Real Time with Bill Maher" and even HE made a joke in his opening monologue related to Samsung and this Note 7 fiasco) to cable news networks mentioning it, and then finally Samsung and carriers contacting customers by email and sending SMS text messages to their numbers with information and alerts about returning the devices.
What's my point?
What has changed in the past week or so if that:
- because of the spread of that information people stopped using their Note 7 devices, completely, most people probably turning them off/powering them down totally and just not messing with them again (this doesn't necessarily protect them from potential problems because at least 2 instances of the Note 7 exploding/burning up were attributed to devices that were totally powered down, I can't confirm that's absolute true and the stories are not false, I'm just saying that there were at least 2 reports worldwide of Note 7 devices having this problem that can't be replicated on demand when they were totally powered off according to the claimants)
- because of the spread of that information people contacted Samsung and their carriers and started returning their devices as requested by Samsung per the recall (a week ago it was still voluntary) - again, they stopped using them
- because of the spread of that information Samsung and the carriers started collecting the recalled units removing them from potential use and powering them down which may be their safest condition but it's not 100% safe for sure without any doubt whatsoever - that's why this recall is happening because no one can absolutely guarantee that any given Note 7 won't exhibit this problem so they have to sweep them all off the planet, plain and simple
I hope that helps with understanding why the number of incidents appears to be lower now as opposed to a week or even 2-4 weeks ago when this really got started. More people know about it, more people got more accurate info, got notifications from Samsung and their carriers about a potential safety hazard with the Note 7, and those people - the intelligent ones that understand this could prove to be a very serious problem if it happens to them - did what they were requested to do and because of that the total number of incidents that have happened is now lower due to those people taking action on their own parts to get things corrected.
I don't see why most people don't grasp this - I still see people blaming Samsung as though it's a conspiracy of sorts just to take away their Note 7's which is utter rubbish from any intelligent angle you can look at this situation from. Things happen, mistakes are made, other phones have had similar problems from time to time but in this situation with the Note 7 it happened almost at the time of release (a few weeks at most) and it happened with a higher frequency aka more people worldwide reporting on it.
If something happens once, it can sometimes be attributed to just a defect in that one unit, a mishap on the production line, someone not paying attention and making a mistake. If it happens to the same product in two or three devices of the same type, it could indicate a problem with the production again but contained to a respectable degree. When it happens a few dozen times, and not only that but when it causes the public to incur some damage to person or property, that's when it becomes a much more severe issue - it's that bridge of going from "oh, my device has a problem..." to "oh, my device just blew up and scorched my leg/pants/table/chair/sofa/bed/purse/backpack/dash of my car/etc..." that things take on a completely different situation.
tl;dr version: Not as many people are using the Note 7 today or in the past few days as there were a week ago, or two weeks ago, and so on. Really, that's the simplest answer of all.
See how that works? Hope this helps...
Click to expand...
Click to collapse
I see that you took a long time to prepare all this
Even if it is a lot of good info here, still it doesn't answer few of my questions...
How come it never happened in any showroom, with the phones always charging and handled by a lot of people?
How come it never happened to any warehouse, hypothetically having hundreds of units in one place? Don't tell they were powered off...
How come this hysteria with fireproof boxes and gloves for the returns when we did not hear any single case of a phone catching fire during the shipping?
I could continue mentioning the lack of cases in Canada, Europe, Middle East, etc. but I don't plan to go polemic...
Still, everyone is free to read and understand the news in the way it serves his/her beliefs and concerns about the 'life' in general...
It might be that some people is not ready to 'buy' all that media is 'selling' to us and ask themselves a few extra questions, sometimes good ones, sometimes maybe not...
And, as for the number of phones still in use:
http://phandroid.com/2016/10/14/galaxy-note-7-use-after-recall/
MariusB said:
I see that you took a long time to prepare all this
Click to expand...
Click to collapse
Typed it all off the top of my head as I pretty much always do.
Even if it is a lot of good info here, still it doesn't answer few of my questions...
How come it never happened in any showroom, with the phones always charging and handled by a lot of people?
Click to expand...
Click to collapse
This goes along with my working theory:
http://forum.xda-developers.com/note-7/how-to/note-7-battery-issue-theory-progress-t3480235
related to the fact that the issue is more than likely caused by pressure on the case which is passed on to the battery itself which could result in the anode-cathode contact issue creating the thermal runaway. Just the fact that those showroom devices are handled by a lot of people doesn't equate to people using them in the real world: storing them in bags where they can be subject to external pressure(s) of various kinds, stuffed in a back pocket when people sit down (this happens so often it's scary), and other situations.
Also, consider that those kinds of devices are always plugged in when they're in a showroom or on a demo display which means they're never really charging - they stay in a constantly charged state with a minimal trickle at best. They're not having situations where they use the battery, then it needs to be recharged causing some heat stress, then they use the battery again, have to be recharged meaning heat cycling again, and so on. Typical usage means it's used, it's charged, it's used, it's charged, it's used, it's charged, you get the idea, right? Right?
I am 100% confident that the issues the Note 7 is having are not caused by heat nor are they directly attributable to heat itself inside the device. That's my opinion and I'm not pushing it on anybody.
How come it never happened to any warehouse, hypothetically having hundreds of units in one place? Don't tell they were powered off...
Click to expand...
Click to collapse
Same reason I just stated: if the anode-cathode contact situation happens because of pressure on the battery (which is already barely able to fit inside the Note 7 as it is), packed down tightly, malformed by the packaging it uses, then wrapped on the edges by black electrical tape, crammed into that tiny space then it has pressure applied when the cover is on due to the sticky tape (as thin as it is that still causes pressure on the battery cell) then it must be considered as a potential for this happening. See the article in my theory where it shows info about the probably plate issues and the new production method of the Note 7 to get the symmetric glass top and bottom.
Again, my opinions but that have a basis in actual facts with respect to Li-Ion battery cell technology.
How come this hysteria with fireproof boxes and gloves for the returns when we did not hear any single case of a phone catching fire during the shipping?
Click to expand...
Click to collapse
The Note 7 has exhibited a defect that has caused some devices to combust/explode/catch on fire so there's no "not really all that safe" way to do a recall - you go all the way and use the tools necessary and that means the custom boxes and gloves and everything related. We don't KNOW anything about potential issues with devices being shipped BACK at this point, that information is simply not available so you're speculating that nothing has happened since the 1st voluntary recall and now into the 2nd mandatory one. Samsung isn't necessarily going to advertise yet another failure but this time in a return package sent back to them, the shippers like FedEx and UPS aren't going to advertise they've had problems either - THAT is the kind of hysteria they don't need and to maintain public safety and not blow things out of proportion (pun intended) with respect to facts then all they're required to do is say the recall is underway and they're getting devices returned to them.
I could continue mentioning the lack of cases in Canada, Europe, Middle East, etc. but I don't plan to go polemic...
Click to expand...
Click to collapse
You have no idea if any reports from Canada, Europe, Middle East, etc have actually been made at this point in time because Samsung has not made any public statements with a detailed accounting of all the reports they've received and will probably continue to receive as time passes. Nobody outside of Samsung and the respective carriers worldwide in said countries and perhaps the shippers would be aware of things - if you're going by the number of pictures posted online or the number of YouTube videos to judge the number of actually defective devices that have combust or exploded, you're just doing it wrong.
Still, everyone is free to read and understand the news in the way it serves his/her beliefs and concerns about the 'life' in general...
It might be that some people is not ready to 'buy' all that media is 'selling' to us and ask themselves a few extra questions, sometimes good ones, sometimes maybe not...
Click to expand...
Click to collapse
That's entirely up to them, my opinion is fine, if you want to keep your Note 7 and continue using it, great, more power to you but don't come whining if and when you have issues with it. The Note 7 is dead, warranty service is dead, updates will not be forthcoming (aside from a potential one to brick devices, entirely possible so we'll see what happens), it is a black Pariah at this point and should be avoided - I for one won't tolerate people around me using a Note 7 if one happens to come near me, I'll flat out tell 'em to move away. I don't need more stupidity invading my space than I can tolerate (which is quite a lot, I assure you, but even I have limits).
Think of it this way: do you really think Samsung wants to be spending an estimated $5 billion in the coming weeks and months, losing billions and billions more in now lost sales potential, and then destroying every Note 7 they get back just because it's something to do? Suffering catastrophic damage to their financials for the next few quarters as well as their reputation and the basic demise of the Note brand altogether? I can assure you it's not just something to do, this is serious stuff and it's going to cost them more than their estimates are letting on, a lot more and not only just in a dollar amount and it's already happening.
And, as for the number of phones still in use:
http://phandroid.com/2016/10/14/galaxy-note-7-use-after-recall/
Click to expand...
Click to collapse
Ok, so people continue to use their effectively dead no updates coming Note 7's, so... they'll figure it out sooner or later and move on, that much is a fact.
Anything else?
The Phone Company said:
Some people will believe anything they read, either in mainstream news or rags such as 'The Verge'.
They may well be the ones who are duped.
Re: "Anybody that can't see that returning the Note 7 is the best solution possible is - as I've stated - being stupid for their own reasons but stupid just the same."
Solution? Solution to what exactly?
Click to expand...
Click to collapse
So you are suggesting that Samsung decided TWICE to recall and then cease production of a perfectly healthy functional device and lose multi billions of euros just because of the media ?
Ryland
br0adband said:
I think you're trying to figure out randomness a little too tightly there. Is this type of incident predictable to any given level of confidence? No. Does it happen at unpredictable times? Yes. Has it happened in a wide geographical spread aka worldwide? Yes. Has it happened on original devices and also replacement models that use entirely different batteries that come from a completely different supplier? Yes.
By definition that would mean it's a random thing.
As for the "nothing happens" concept, that could be because people are not using their devices - and yes we know it has happened on devices that were entirely powered down and not charging which could lend some credibility towards it being a compression/pressure issue on the battery that causes the thermal runaway condition which can occur over time, not just in an instant when it's desired. Even so, not using a Note 7 can apparently be just as potentially hazardous as using one so, again, returning the device is plain old prudent and common sense.
Anybody that can't see that returning the Note 7 is the best solution possible is - as I've stated - being stupid for their own reasons but stupid just the same.
Click to expand...
Click to collapse
And I think you don't understand what random means. Clearly *something* is causing this problem, which maybe far from random. It's simply that no-one has managed to figure out what the something is. Maybe EVERY Note 7 may at some point burst into flames. But it is equally possible that this is not the case, and only certain ones might do that. No-one knows yet.
And by the way, do we know exactly how many devices have spontaneously combusted whilst powered off? Probably not, but is it as many as were powered on? No, I think we can say with a high degree of confidence that it is not. We are talking one or two, or 4 or 5 maybe, out of a couple of hundred. If the "anode & cathode coming into contact" theory was correct, then it wouldn't make any difference whether the phone was powered on or off at the time, so this explanation seems very unlikely to me.
I've had Honor 7x for about a week now and I love the phone. I experience no lags or any other issues except one. Touch screen sometimes acts up and is not responsive and sometimes I have to touch the same spot like two or three times to get it to work and it's so frustrating.
The only way that I'm able to make it work well as it should again is by restarting the phone, and then it's all good until next day or so.
Have you guys noticed the same symptom?
May I Ask....
pcaseiro said:
I've had Honor 7x for about a week now and I love the phone. I experience no lags or what so ever except one issue, touch screen sometimes acts up and is not responsive and sometimes I have to touch the same spot like two or three times to get it to work and it's so frustrating.
The only way that I'm able to make it work well as it should again is by restarting the phone, and then it's all good until next day or so.
Have you guys noticed the same symptom?
Click to expand...
Click to collapse
Short Answer For Me.. No.
Are you still within your return period ? Swap it out for a new one.. and see if it's any better.
If Not... Sell It.
Didnt have any issue as such..
Get it checked..
I am having the same issue now I believe. Phone worked great for about two weeks then started having screen issues. I have to push a little harder and slower than normal or touches don't want to register. The buttons along the bottom and the pull down menu at the top of the screen seem especially bad. A reboot clears it right up for a time. I'm past the return period so I have to send it in for a warranty repair. Were you able to get the issue resolved with your phone? I'm a little worried with it being a sort of intermittent issue they won't be able to reproduce the issue and won't fix it.
Yes it is buggy !
pcaseiro said:
I've had Honor 7x for about a week now and I love the phone. I experience no lags or any other issues except one. Touch screen sometimes acts up and is not responsive and sometimes I have to touch the same spot like two or three times to get it to work and it's so frustrating.
The only way that I'm able to make it work well as it should again is by restarting the phone, and then it's all good until next day or so.
Have you guys noticed the same symptom?
Click to expand...
Click to collapse
Hi,
Yes, I'm also facing the same issue and thinking that removing the tempered glass may help.
Also, there are lags and lack of responsiveness in this device time to time and I don't feel it as a Hardware issue. Its just that if you are not used to clearing out apps from recents, unlike 90 percent of the other users and if you ever felt the phone's hardware/software competent enough to handle those by itself and at the same time, maintaining the performance, then you are wrong.
Now after a good 2 months of usage, I can say that we will have to wait for a slim pure AOSP rom for this device to please us. Its not at all a balanced device and indeed its a total flop. I feel no joy( and sometimes want to throw it on the wall also) in using it now because of these 3 issues :
1. Time to time lag/hanging - due to not clearing recents frequently - Since I do not believe it is really required for a phone with 4GB ram and Kirin, equal to SD 652 processor. My OP2/ Mi Max and all others used to be much much better than this piece of sh**.
2. Touch not snappy and feels like less responsive for a fast user. May be perfectly fine for the one's using it in a relaxed way.
3. Notification quick reply screen timeout because of not recognising it as an active function.
- From a quite unhappy first time honor user !
I got in touch with customer service and they advised me to factory reset it.
After that phone actually felt better with no issues.
However, I was still within the 15 day return window and I didn't want to take the chance, I sent it back and bought another one.
With the new phone all I can say is that I love the phone. No touch screen issues, no lag what so ever, it is extremely fast and even after I cranked it up with apps it didn't get any slower. I can say that it's faster than my broken Nexus 6p.
Love it
Glad you got a new one sadly I missed my return window. I tried a factory reset and only installed a podcast app different from the one I normally use and actually Uninstaller a few factory apps like Facebook, Instagram and couple Google apps docs and sheets. Still had the issue after some use. Always seems to happen after 20-30 minutes of phone calls. I have contacted support and will most likely be sending it in. I'm getting the b140 update as I type this and the change log says "Performance optimization changes has been included in the current software" so maybe that will fix it. What are the odds. Is it hardware is it software I don't know but I would think if it were hardware a reboot wouldn't make the issue go away for a while but that's probably flawed logic. Also I'm using the US variant (L24) 32gb/3gb.
Touch Screen Issuess
pcaseiro said:
I've had Honor 7x for about a week now and I love the phone. I experience no lags or any other issues except one. Touch screen sometimes acts up and is not responsive and sometimes I have to touch the same spot like two or three times to get it to work and it's so frustrating.
The only way that I'm able to make it work well as it should again is by restarting the phone, and then it's all good until next day or so.
Have you guys noticed the same symptom?
Click to expand...
Click to collapse
I was having a touch issue, but changed in the settings-Smart assistance-touch disable mode (un toggled it)
Well it's been a couple of days since I received the b140 update and so far my screen hasn't acted up. I'm not 100% sure it's fixed but so far so good.
jmjj27551 said:
I was having a touch issue, but changed in the settings-Smart assistance-touch disable mode (un toggled it)
Click to expand...
Click to collapse
This seems to have resolved my issue also. Thanks for the tip!
Since it seems software related, and I imagine this 'feature' is to detect whether you 'meant' to touch the screen or not, it would make sense that this is potentially the problem. In my case especially, I would describe the issue as it seems like my screen falls asleep if I take too long between interactions.
Edit: this actually didn't resolve the issue
-tg
Unfortunately after further testing the issue persists. Most noticeable in clash of clans, Facebook, Snapchat, other slightly higher resource usage apps.
tjg06c said:
Unfortunately after further testing the issue persists. Most noticeable in clash of clans, Facebook, Snapchat, other slightly higher resource usage apps.
Click to expand...
Click to collapse
Still digging in on this, I enabled Show Taps from the developer options and the malfunctioning taps actually do show up when they occur. I sent an email to support 2 days ago with no response yet. Will probably have to call I guess. womp.
-tg
got my phone more than 15 days ago, issue started becoming more prevalent this past week. notably when i'm playing rhythm games (lol). thought ir was the tempered glass screen protector but its now happening with a film/wet application protector. i can't replicate it consistently either. would be interested in updates, this is really frustrating.
sgchrom said:
got my phone more than 15 days ago, issue started becoming more prevalent this past week. notably when i'm playing rhythm games (lol). thought ir was the tempered glass screen protector but its now happening with a film/wet application protector. i can't replicate it consistently either. would be interested in updates, this is really frustrating.
Click to expand...
Click to collapse
I still haven't received an email response, however if you go to the site via mobile you are presented with a live chat option during their business hours (listed on the site https://www.hihonor.com/us/support/index.html). I used that to arrange the repair return for the phone. They don't simply replace it which is kind of frustrating, so I guess it's back to my trusty nexus 5 for a week or two. ?
-tg
i've done some looking around -- i know this thread is much older than the recent UI update, but it looks like the most recent update has messed up the touch sensitivity completely. loads of people are complaining on the hihonor forum. hoping this'll be something they can fix with a patch.
really hoping that i won't have to send it in, this is a replacement for my old phone since the charge port was completely shot. so i'd have to buy a new phone anyway...
thanks for the update, hope this all gets fixed soon!
This appears to be related to the most recent update. That is when it started becoming more of an obvious issue.
Oreo will fix this surely... I had same but now its fixed ?
Touch sensitivity
I'm having the same issue, my screen touch is not sensitive I used to have moto g4 it's been a couple of yrs since I bought it even that screen touch sensitivity is better than this. But overall features camera screen everything is good except the touch sensitivity, I need to click everything a couple of times to respond and even while texting I'm missing out some letters. BTW I won't use any screen guard or tampered glass and it's been a week since I'm using honor 7x.Apart from the screen sensitivity issue I'm damn satisfied with the product.
Thanks,
Aditya
verma.arun833 said:
Oreo will fix this surely... I had same but now its fixed
Click to expand...
Click to collapse
I can also confirm that this is a software issue and is resolved by the Oreo update (currently beta, link below), at least for my case of ghost taps registering on different parts of the screen than what I am actually touching. I've been running Oreo for a week now and this is definitely the phone I was hoping for when I bought it :good: I've been emailing details regarding this issue with a member of their beta support team and it has been relayed to development. Hopefully they can/will release a hotfix for nougat in the meantime.
Oreo is currently in beta. The forum post regarding beta enrollment :
https://forum.xda-developers.com/honor-7x/how-to/how-to-beta-test-emui-8-0-oreo-based-t3757323
I used to have similar problems, particularly when I try to scroll by sliding it would actually open the link if there is one where I first touched. Also writing was difficult on SwiftKey, it would jump over and behaved as if I hit enter.
I joined oreo beta and upgraded yesterday, all these problems seem to have disappeared. Fingers crossed, will wait and see a few more days.