hoping someone here can help me.
my wife just got a replacment for here tmobile galaxy s4 & the camera suddenly started bugging. it would freeze after taking a picture or after focusing
things i've tried:
- clearing camera data and cache
- wiping system cache
- turning off auto night mode and lowering photo size
-downloading 3rd party camera apps ( also freezes )
being thats it a brand new phone, idk what the issue is. we've only had it for a week & it hasn't been rooted.
upon arrival , it was on the latest update.
my s4 is one update behind and 5months old and has no problems
thanks in advance for any help
much appreciated.
The phone has a defect. Can you return it or exchange it for another?
Related
Hey all. Starting about two weeks ago, I was starting to get constant FC's on my Camera application and all apps that use the camera.
When I tried restoring back to a nightly where the camera had worked, it opened to the front facing camera and as soon as I tried to switch it to the back camera, it froze, then FC'd and refused to open.
I did a completely clean wipe and installed CM7 Final and I am still having the same issue.
I have tried:
1. Fixing permissions
2. Clearing the data for the Camera App through settings->applications and also through Titanium Backup
3. Deleting the Camera App through Titanium and reinstalling CM7 Final
4. Installing a new kernel (SZ)
5. Switching back to a Sense ROM (camera was still FC'ing)
6. Un-rooting my phone AND hard resetting the stock ROM
and NOTHING has worked. I NEED my camera, it's one of the main reasons why I love my phone so much!
I'm on HW004 which I suspect has something to do with this all.
I took this into the Sprint store the last time this happened and they told me that they "replaced the camera application" but I'm not sure if that's entirely accurate.
I would normally take this into the Sprint store again but it's very difficult for me to get there (I'm a college student without a car) so I'd prefer to find a way of fixing it without having to bring it in.
Anyone have any ideas???
andrewkariana said:
Hey all. Starting about two weeks ago, I was starting to get constant FC's on my Camera application and all apps that use the camera.
When I tried restoring back to a nightly where the camera had worked, it opened to the front facing camera and as soon as I tried to switch it to the back camera, it froze, then FC'd and refused to open.
Click to expand...
Click to collapse
If you've wiped and flashed to a different rom, unrooted your phone and did a hard reset of the stock rom and THIS PROBLEM IS STILL PRESENT?.....Then I hate to tell you dude....you don't have a software problem! You need to find a way to the sprint store OR call customer service and go through the whole technical support crap and have them send you a replacement phone or something. It sounds to me like something messed up your camera to where it won't work any more.....maybe you dropped it or something...spilled O.J. on it or something.....Aliens messed around with your phone and are now laughing at you......SOMETHING WENT WRONG WITH YOUR CAMERA and it isn't anything involving software like the camera app!
Here's the info for HTC
http://www.htc.com/us/support/hotline
Here's the info for Sprint
http://www.sprint.com/contactus/
GOOD LUCK!!
I have searched and scoured the forums and have not found this issue. Maybe someone can shed some light...
When I would open my camera, sometimes the app would open and freeze (blank screen with only the back button showing). I would go in and clear the cache and data then force close the app. That would fix it temporarily.
Then there was a firmware update. Now my camera opens to a blank screen with the back arrow only.
I have cleared the cache and data, done a cache/data clear on the google app, even a factory reset. Then resorted to using the LG software tool and re-installed the firmware. Still not working.
I know there is this thread: http://forum.xda-developers.com/showthread.php?t=2090959, but my app is not crashing. It's just doing nothing like the camera is supposed to be working.
The phone has not gotten wet (as far as I know of), nor has it been dropped. It also has an Otterbox case on it.
Has anyone else had this issue?
My nephew has the same phone on Verizon and has no issues with his.
Note, I am running Android 5.0.1
Us Cellular is ordering a new phone for me. I did all above items that they would have. He was stumped also.
Sent from my LGUS990 using Tapatalk
LG G3 [D855] Front camera not working
Hi,
My LG G3 [LG-D855] front camera not capturing clear picture. Its showing blur image, compared to front camera back camera clarity is very bad for the last one week. I bought it from eBay 5 months back, now its creating this issues.
I tried with other camera apps [Google camera, etc.,] and I reset the default camera app. Still I'm facing the same issue. Its not even reading the WebWhatsApp QR code.
Please anyone help me to resolve this issue.
~Vinoth
Hey guys,
I have a weired camera problem and I coudn't find anyway to fix it
The camera was working perfectly fine until one day It started being unresponsive sometimes and now I got to the point where it rarely responds!!!
When I open the camera sometimes it just shows black screen and I'm unable to do anything then after about 3 secs phone reboots and sometimes the camera app launches but the viewfinder is just black and sometimes it simply fc's!!!
I tried several camera apps (manul camera....) but in vain!
My first attempt to fix this was deleting data and cache for camera app! then I made a factory reset then I tried updating to android N DP4 and then I rolled back and in vain!!!
Once the camera srops working it will not work again until I reboot the phone and after I reboot it the camera will work for about 5 minutes to 1 hour then the problem starts showing!!!
Hope yo Guys can help me solve the issue I really like the phone and I don't wanna lose it!
Thx in advance!
Sounds like a hardware issue to me. I would send it in for warranty or repairs if possible.
Did you managed to get it fixed? I have the exact same issue. I think it first started happening after the latest security updates. I hope it's not hardware related, this phone just came back from lg repairs for faulty digitizer.
i got the same problem. i just try to install the final version of android 7.0 and hope the problem won't show again...
i'm anyway quite sure it's not a hardware problem, cause when the camera works it works great and shoots perfect photos and videos...i think it's the last security pack update which causes these problems, and maybe the solution will be the new security pack update, of september
I had the same issue, and I simply couldn't fix it by any means. It just started to happen after 3 months of use, and came out of nowhere.
I had to return it, luckily it was amazon......
Really weird.
Sorry for double topic but
Anyone has issues when taking a picture that it's taking forever to process the image? I am not able to take a new picture again
Edit
Camera keeps crashing, have to clear cache. Update the camera app, restart the phone then I can take a pic again
catchawabbit said:
Sorry for double topic but
Anyone has issues when taking a picture that it's taking forever to process the image? I am not able to take a new picture again
Edit
Camera keeps crashing, have to clear cache. Update the camera app, restart the phone then I can take a pic again
Click to expand...
Click to collapse
Are you rooted, do you have any other camera related apps installed?
airmaxx23 said:
Are you rooted, do you have any other camera related apps installed?
Click to expand...
Click to collapse
not rooted, and no other camera apps.
started working slow yesterday then today just completely crashed,
cleared cache, reinstalled the app, updated, restarted the device. right now its not crashing, it just takes forever to take a pic. I keep thinking its a RAM issue. But i didn't have these problems when i just bought the device
catchawabbit said:
not rooted, and no other camera apps.
started working slow yesterday then today just completely crashed,
cleared cache, reinstalled the app, updated, restarted the device. right now its not crashing, it just takes forever to take a pic. I keep thinking its a RAM issue. But i didn't have these problems when i just bought the device
Click to expand...
Click to collapse
I just had Google send me a new pixel 3 xl - for one my phones suffers huge memory management issues also the new camera update screwed my device up. Camera app launches then does not launch lens so it is black, snapchat will not work as well- $1000 I should not have this many issues. I have never had any of these issues with my pixel 2 xl
bturkel said:
I just had Google send me a new pixel 3 xl - for one my phones suffers huge memory management issues also the new camera update screwed my device up. Camera app launches then does not launch lens so it is black, snapchat will not work as well- $1000 I should not have this many issues. I have never had any of these issues with my pixel 2 xl
Click to expand...
Click to collapse
yeah, i talked to Google yesterday they will or issue a refund or send a new device. the problem is i love the phone, but these issues are so bothersome, especially now with the camera problem
Complete joke - I mean we have these devices fro Phone/Messages(email etc... ) and then Camera and Social Media - my wife and daughter have been gone three days and I have to reboot my phone every-time they call me on Duo for it to work. By the way my whole family except me uses Iphones so now Google has a horrible name in my family.
bturkel said:
Complete joke - I mean we have these devices fro Phone/Messages(email etc... ) and then Camera and Social Media - my wife and daughter have been gone three days and I have to reboot my phone every-time they call me on Duo for it to work. By the way my whole family except me uses Iphones so now Google has a horrible name in my family.
Click to expand...
Click to collapse
yeah! i actually did a factory reset hoping this would fix it, but nope. It is the worst experience i had so far with a google phone. i will just ask to return it and get my refund, its a 1000 euro device that can't take a picture.
I am back to my Pixel 2 XL - my Pixel 3 Xl phone is unbearable.
it is horrible! they are making it a hassle just for the warranty replacement! Google is ridiculous. ill never have another pixel again
I just got my replacement today - as of now no issues
catchawabbit said:
it is horrible! they are making it a hassle just for the warranty replacement! Google is ridiculous. ill never have another pixel again
Click to expand...
Click to collapse
I've never had an issue with it. They do what pretty much everyone does. Make sure you have a hardware problem, then if it is they send you a replacement.
I decided to return it. Running with 6t now
I bought a brand-new Samsung Galaxy S22 from Samsung this week. Last night, I used the phone camera to both 1) take photos through Instagram and 2) take a video call with WhatsApp. I did not turn off the phone over night and as far as I am aware, the phone did not update or restart.
As of this morning, the camera completely fails to work. The app crashes and gives "Warning: Camera failed" on each attempted launch, and other apps with permission to use the camera cannot use it either. I have tried using the camera in safe mode (still fails) and have cleared the cache and data and restarted multiple times, all to no avail. I have also reset to default settings.
mobdro kodi
I am really at a loss here. Did Samsung sell me a faulty product? It worked 12 hours ago and the phone has taken on no physical damage that I can see. Insanely frustrating and I've been through all of the (mostly AI-generated and spammy) help pages, all of which offer the same tips that don't work. Does anybody have a solution?
Try a hard reboot.
If that doesn't get it, factory reset.
If that fails... get a refund or new replacement.
b1arney said:
I bought a brand-new Samsung Galaxy S22 from Samsung this week. Last night, I used the phone camera to both 1) take photos through Instagram and 2) take a video call with WhatsApp. I did not turn off the phone over night and as far as I am aware, the phone did not update or restart.
As of this morning, the camera completely fails to work. The app crashes and gives "Warning: Camera failed" on each attempted launch, and other apps with permission to use the camera cannot use it either. I have tried using the camera in safe mode (still fails) and have cleared the cache and data and restarted multiple times, all to no avail. I have also reset to default settings.
mobdro kodi
I am really at a loss here. Did Samsung sell me a faulty product? It worked 12 hours ago and the phone has taken on no physical damage that I can see. Insanely frustrating and I've been through all of the (mostly AI-generated and spammy) help pages, all of which offer the same tips that don't work. Does anybody have a solution?
Click to expand...
Click to collapse
Any news?