[Q] LG G3 headphone jack glitch? - G3 Q&A, Help & Troubleshooting

I have the LG G3 D855.
Since today or yesterday, I'm having massive issues using a regular headphones that do not have a microphone.
It seems as if the cellphone believes that it's getting button input (even though there's no remote on these headphones) and switches tracks, starts the "voice app" etc, pauses, unpauses etc.
Anyone else with this issue?
Any suggestions?

Lots of people have this problem. I had to uninstall the Voice Mate apk (using Titanium Backup Root) to stop it from loading up every few seconds when I have headphones plugged in

Search the forum.

http://forum.xda-developers.com/lg-g3/help/headphone-jack-slight-knocks-change-t2813754

Related

[Q] Bluetooth headset buttons not responding

I have a Verizon G3 but figure this forum gets more eyeballs, and perhaps this is a universal Bluetooth issue.
I use the LG Tone+ HBS-730 headset with my phone. If I go into a music app and start playing music through my headphones with the app, no problem. But, let's say I pause music for a while, or turn the headphones off for a bit. I turn the headphones back on, press the play button on the right side, and nothing happens. The headset is still on - I can long-press a button and get the double-beep, but my music won't play. Sometimes it does, but most of the time, it doesn't. I switched from the stock Music player to Rocket Player, which has proven to be a little more successful.
Is there a setting I'm missing somewhere, or is this a common BT occurrence? Control is through the AVRCP BT profile, I believe. I know on my G2 I'd sometimes lose control sync with my phone, where I couldn't skip or pause the track through my headphones. This new problem seems like a magnification of that problem.
Overall, I do find the BT performance a little worse than the G2. I get more audio drops when the phone is in my pocket, but this is when I'm outside and BT is not great outside in general.
Thanks everyone - I have five days to decide if I want to return this phone, between this and some signal problems.
bluetooth connects. calls ok. media plays on device.
WheresTrent said:
I have a Verizon G3 but figure this forum gets more eyeballs, and perhaps this is a universal Bluetooth issue.
I use the LG Tone+ HBS-730 headset with my phone. If I go into a music app and start playing music through my headphones with the app, no problem. But, let's say I pause music for a while, or turn the headphones off for a bit. I turn the headphones back on, press the play button on the right side, and nothing happens. The headset is still on - I can long-press a button and get the double-beep, but my music won't play. Sometimes it does, but most of the time, it doesn't. I switched from the stock Music player to Rocket Player, which has proven to be a little more successful.
Is there a setting I'm missing somewhere, or is this a common BT occurrence? Control is through the AVRCP BT profile, I believe. I know on my G2 I'd sometimes lose control sync with my phone, where I couldn't skip or pause the track through my headphones. This new problem seems like a magnification of that problem.
Overall, I do find the BT performance a little worse than the G2. I get more audio drops when the phone is in my pocket, but this is when I'm outside and BT is not great outside in general.
Thanks everyone - I have five days to decide if I want to return this phone, between this and some signal problems.
Click to expand...
Click to collapse
I come from the philippines and i have the g3 also. my bluetooth connection was fine it connected to my car and headset but now it only receives calls but does not play music through my bluetooth headphones. when i press the play button on my headset it plays on the device itself. checked under bluetooth setting and call and media and audio was checked.
my device is rooted. i did a factory reset but the problem remains unfixed. please help. i have installed g3 tweaksbox but i dont see any mods that is related to music apps. i dont know what to do. i have considered unrooting and flashing stock rom.
Also interested in this, as I have the same issue but my car.
Op, did you ever find a fix, or work around?
OP
Do you have any other BT programs loaded? I had something similar when I had the Sony app and a Garmin app loaded. Both use BT to connect to their devices and they were interfering. I removed the Garmin one and my play/pause button started working again
Alan

Solution to headphone/aux audio pausing/skipping

This is a cross post from the thread I found on reddit, I take no credit for this find.
The problem for this person was "I purchased some Beyedynamic DT990 Pros (low impedance ersion; 32ohm) and there is some issue with the jack. It seems to trigger the button of me pressing the microphone button, with minimal movement. It either brings up voice command or just pauses the music, even if I just turn off the screen. If I try to increase the volume it also brings up the voice command sometimes.
Just moving the phone slowly causes the music to stop (if it doesnt already when turning the screen off.
Anyone have any solutions to this? These are good headphones, they work with my pc perfectly. I will test with my ipod aswell.
I was thinking of getting a female to male jack just to see if a different connector works. But these are audiophile headphones so the quality isn't really questionable."
and the solution was
"Download the app SoundAbout. It lets you force your phone to detect the headphones correctly. My G3 was doing the exact same thing and ever since I downloaded SoundAbout around a week or so ago everything has been working fine." "What I do is put the headphones into the jack, but not all the way until it clicks in. Just put it in enough to where the phone senses them. If the phone senses them as a headset, remove the headphones (not necessary to take them completely out, just off of the sensor inside the headphone jack) and try again. Once it detects them as regular headphones you can click them in like normal."
Sorry for the poor formatting, and unable to link the reddit thread because my account lacks posts but I found this extremely helpful and hope everyone with this issue does too.
Credit goes to tmfrosch9
Thread is LG G3 can't deal with proper headphones-
Another method from goldswimmerbj
"I have seen that many people are having issues with the phone picking up headphones as headsets and pausing music on it's own and also causing LG voice to pop up. This issue is caused by the phone picking up headphones incorrectly.
Put the headphones in slowly until you hear 2 faint beeps. Once you hear those just continue plugging in the headphones."
Hope this solves your problems with the LG G3,
My LG G3 has a different problem I guess
Thanks for the info OP.
Mine has headset issue, but only during phone calls.
When I play music, I have no problem at all, during the phone calls, this is where the issue comes. the sound is bad, just like the phone is in a really bad reception area, however, when I unplug the headset, use the phone itself, there is no problem at all, same for the speaker.
i tried with different headset, all same result. I tried the options in the thread above, same. also, my phone detect the headsets ok, once the headset is plugged, the phone has the headset icon appeared
my phone is LG G3, 32G, Canadian Bell version.
any help would be much appreciated

[Q] Bluetooth headset button support and microphone support (Moto Hint)

Hello, I've got the LG G3 D855 on Lollipop and I recently bought a Motorola Hint. It's a great headset and works on every phone i've tried it with except fully for the LG G3. It doesn't seem limited to this bluetooth headset either as I've tried multiple and they all have this issue. It seems that when touching the headset button (the one for ending calls etc) it doesn't do anything on the phone. On other android phones it starts up google now or allows you to choose what launches when pressed, but on this phone it doesn't seem to even register. It does work however when in a call to work for answering and ending but it doesn't register when not in a call. It seems as though the phone doesn't pick up anything when pressed, it even works on an iphone to initiate siri and every other android phone but no my G3 though I have heart it works fine on other variants which allow to launch either google now or 'voice mate' , and by the way voice mate isn't installed anywhere on this phone either,. Also, when using google now normally by opening it, audio runs through the headset but not the microphone for voice input, this only works on calls. I would root the phone and put another rom on it but you also can't root the G3 which is running Lollipop before being rooted also aha.
All very confusing I know, but would love to know if anyone else has this issue or know how to fix it!
Thanks
fraserh02 said:
Hello, I've got the LG G3 D855 on Lollipop and I recently bought a Motorola Hint. It's a great headset and works on every phone i've tried it with except fully for the LG G3. It doesn't seem limited to this bluetooth headset either as I've tried multiple and they all have this issue. It seems that when touching the headset button (the one for ending calls etc) it doesn't do anything on the phone. On other android phones it starts up google now or allows you to choose what launches when pressed, but on this phone it doesn't seem to even register. It does work however when in a call to work for answering and ending but it doesn't register when not in a call. It seems as though the phone doesn't pick up anything when pressed, it even works on an iphone to initiate siri and every other android phone but no my G3 though I have heart it works fine on other variants which allow to launch either google now or 'voice mate' , and by the way voice mate isn't installed anywhere on this phone either,. Also, when using google now normally by opening it, audio runs through the headset but not the microphone for voice input, this only works on calls. I would root the phone and put another rom on it but you also can't root the G3 which is running Lollipop before being rooted also aha.
All very confusing I know, but would love to know if anyone else has this issue or know how to fix it!
Thanks
Click to expand...
Click to collapse
Exactly the same issue with my phone. I have been trying all afternoon (in vain) to get the phone button on the headset (Sena SMH5) to do anything. Similar to you, I can answer calls/end calls but in an idle state, the button does nothing. I called LG support but would have been as well not bothering as he suggested a "compatibility" issue as my headset is bluetooth 3.0, the LG G3 is bluetooth 4.0. I advised him that this was also the case on my previous Samsung S4 and that had no issues so the issue must lie with the G3 and in any case, bluetooth should be backwards compatible. I have also tried the bluetooth launcher app (which didn't work) and various other apps (utter, voice command,dragon) all with no joy.
I get the impression that the function is somehow disabled. The quest for a solution continues.....
LG G3 UK version running Android 5.0
Similar functionality got broken on the moto g by an update to the google/google now app. A rollback the apps to stock fixed it until moto released a patch. Worth a try?
Somewhat of the same issue got a jabra head set and my d852 does not respond to media buttons like changing tracks or play pause buttons
Same here with D855 lollipop V20h-EUR-XX and Jabra Motion. The Jabra Motion is able to launch Google Now with all my other phones.
same here with plantronics voyager legend.. call button does nothing..any workaround now?

Headset mic stopped working/barley working. Software issue.

Hello everyone,
My LG G3 is giving me a hard time, when I connect a headset, its microphone isn't working or it does but it's barley audible compared to the device's own mic.
The headphones part is working as usual and when the headset is connected sounds goes only through them like it should.
I've started using this headset a few days ago and it worked like a charm but then it's suddenly stopped working like it had been.
Fortunately I have another LG G3 on hand, so first I checked the headset with it and it works perfect.
So then I've replaced the 3.5 audio jack from the other G3 into my own to figure out if it is causing the problem and it is NOT,
since I got no improvement in my own phone and I also put MY jack in the other G3 and it worked there flawlessly with two different headsets.
I've been trying to record into / monitor with two different apps (lg audio recorder and another another one).
I've killed all apps running in the background. I've restarted numerous times, ran CCleaner to clear cache memories and whatever.
At one point a few days ago, maybe it was just before it started (and this might be a clue) the "plugged device" icon or "headset" icon on the notification bar stayed even after I've disconnected the headset and I think I needed to restart the phone but if i'm not wrong the headset kept working after that.
I was trying to find any kind of audio service to restart or anything like that but I didn't find any, I just killed them all to see if it helps.
I've also tried using "soundabout" app to try to force the audio path to the headset and played with some settings but to no avail (I disabled soundabout service after that attempt).
Right now I see no other option but a hard reset and I'm pretty sure it will solve the issue. but I hate going through backing up and restoring everything. and even so, who said this issue won't happen again? I've tried to search for an answer but found nothing like my problem on the web.
I just read something old from 2013 that mentions a bug in android audio. not sure it's related. something about "AudioPolicyMangerBase" (it seems I can't post links yet) from an app that had a switch to switch between headset mode or phone mode. but in any case it's no longer maintained. again, not sure it's related.
Update: Now I got no sound with two different headsets on the SECOND LG G3 as well. it seems messing with it around, plugging and unplugging messes with it's software somehow and maybe it locks the audio route in a way that it's can't work.
Any way to reset all audio ins/outs routes in the device?
I'll appreciate your help. Thanks a lot!
Roy.

Google "Listening" keeps popping up by itself with headphones plugged in

When I plug in my headphones, the Google voice search "Listening" screen pops up. It continues to pop up after I close it. After closing it 3 to 5 times, it stops popping up for a while. This issue happens with any headphones that don't have a mic/controls. A secondary issue was that when I plugged in my headphones, the Google app would prompt me to activate Hands Free controls for wired headsets while the device was locked. A female robotic voice would play instructing me on how to activate it. This prompt would happen every time I plugged in my headphones. I solved this one by disabling notifications for the app.
These problem appeared after I installed a new rom. It happened when I installed Paranoid Android 6.0 and AICP 6.0 (both were clean installs). I have never had this issue on stock Sony firmware (Lollipop 5.1.1). I have tried disabling the "OK Google" hotword completely, resetting the Google app data, many other "fixes", and rebooting many times.
Googling revealed many people with the same problem on LG devices such as the V10. It seems that the issue may be a result the phone being manufactured with a cheap headphone jack. However, I didn't find any other Z1C users with the issue and as I mentioned before, I didn't have the issue on Sony stock Lollipop.
Anyone have any idea how to fix this? It is incredibly annoying and will often interrupt music or other audio.

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