This is a cross post from the thread I found on reddit, I take no credit for this find.
The problem for this person was "I purchased some Beyedynamic DT990 Pros (low impedance ersion; 32ohm) and there is some issue with the jack. It seems to trigger the button of me pressing the microphone button, with minimal movement. It either brings up voice command or just pauses the music, even if I just turn off the screen. If I try to increase the volume it also brings up the voice command sometimes.
Just moving the phone slowly causes the music to stop (if it doesnt already when turning the screen off.
Anyone have any solutions to this? These are good headphones, they work with my pc perfectly. I will test with my ipod aswell.
I was thinking of getting a female to male jack just to see if a different connector works. But these are audiophile headphones so the quality isn't really questionable."
and the solution was
"Download the app SoundAbout. It lets you force your phone to detect the headphones correctly. My G3 was doing the exact same thing and ever since I downloaded SoundAbout around a week or so ago everything has been working fine." "What I do is put the headphones into the jack, but not all the way until it clicks in. Just put it in enough to where the phone senses them. If the phone senses them as a headset, remove the headphones (not necessary to take them completely out, just off of the sensor inside the headphone jack) and try again. Once it detects them as regular headphones you can click them in like normal."
Sorry for the poor formatting, and unable to link the reddit thread because my account lacks posts but I found this extremely helpful and hope everyone with this issue does too.
Credit goes to tmfrosch9
Thread is LG G3 can't deal with proper headphones-
Another method from goldswimmerbj
"I have seen that many people are having issues with the phone picking up headphones as headsets and pausing music on it's own and also causing LG voice to pop up. This issue is caused by the phone picking up headphones incorrectly.
Put the headphones in slowly until you hear 2 faint beeps. Once you hear those just continue plugging in the headphones."
Hope this solves your problems with the LG G3,
My LG G3 has a different problem I guess
Thanks for the info OP.
Mine has headset issue, but only during phone calls.
When I play music, I have no problem at all, during the phone calls, this is where the issue comes. the sound is bad, just like the phone is in a really bad reception area, however, when I unplug the headset, use the phone itself, there is no problem at all, same for the speaker.
i tried with different headset, all same result. I tried the options in the thread above, same. also, my phone detect the headsets ok, once the headset is plugged, the phone has the headset icon appeared
my phone is LG G3, 32G, Canadian Bell version.
any help would be much appreciated
Related
Hi guys, long time since i post here (since the HTC Diamond)
Anyway, my question goes to those who use the default music player.
I have been experiencing some weird problems.
Sometimes when i start playing music it will start skipping the track ahead by itself and jumping to the next track.
I couldnt identify the problem.
Other day i installed "3" player to see if it would do the same, and it did.
Worse than that, if i fired up the default player, even tho the 3 player was off it would start itself and play musics too at the same time.
My Desire is standard, no modifications.
Anyone here had any problem like this ?
I have had no such problems with the HTC music player, i use it all the time with the AUX port in my car,
are you sure you are not touching the screen by mistake? because i noticed when you lock the device, you can still change tracks without unlocking, double edged thingy, its useful when ur in a car, but not so much if its in ur pocket
I would suggest you to remove your memory card, format it with cardreader (NOT FAST) and then put it back to Desire and again format it from your phone and try again.
NOTE: YOU'LL LOSE EVERYTING ON YOUR MEMORY CARD.
I have 16GB which I use with my Desire and I have not seen the problem you talk about here. And yes, I listed to lot of music.
Ok, thanks for the feedback guys.
But here is what i found out so far.
Tested lots of options with Wifi/GPS/Data on/off and it doesnt seem to be coming from there.
Now the tricky part is with the headphone.
Sometimes when i insert the headphone Sennheiser CX line the phone shows the HEADSET icon on the tray and it is when the glitch with the music playback starts.
Sometimes i insert the headphone and it detects correctly but after a few mins the headphone icon turns into a headset icon and the problem with the musics skipping restart.
I checked the 3.5mm jack and it is not loose, and i insert it well each time.
I have tried to kill all open apps before doing the test run and the same result appears randomly.
I could not trim down the problem yet but i will let you know.
PS.
I will try the format thing after a few more tests.
Thanks again..
Photo added:
As you see its a headphone and it is recognized as headset....odd.
Caught the issue on video.
http://www.youtube.com/watch?v=yWXNFxD4uyA
Maybe a 3.5mm jack problem ?
Need more testing...
I cannot reproduce the problem every time....arghhh
I have exactly the same problem albeit with Google listen and the stock music player. Its definitely the 3.5mm socket. I can reproduce the problem each time with the male to male lead I have for the car. I'd really value a solution!!
Please, can someone else confirm if you have problem with the 3.5mm jack ?
Hey just tested with stock earphones (should give same results to everyone by not using my "own" so to speak)
No problem what so ever over here.
BTW, I've used my own in-ear earlier and never noticed anything of what you are describing back then as well.
Maybe you should start a poll?
I use a Bluetooth headset at work because I do not want to damage the phone in my pocket so the phone is on my tool box and "3" Cubed music app will start up when default music player is playing?
thanks for the feedback guys, i hope to hear from more ppl because if this is specific to a few devices i might return mine and request a new one.
I have the same problem with "3" starting automatically too.
But i thought it was related to the 3.5mm jack.
Hey, I have the same problem, my girlfriend with the same phone, also has this problem. I have tried a few other music apps, and they all seem to have issues, including the fact the HTC music player starts playing music by itself on top of it.
I will try and format the sd card twice and report back
Okay, when I use the HTC Headset, I cant skip/change tracks with the headset buttons, also no Pause/Play ... pressing Play results in skipping to the next track ... today it even called suddenly one of my contacts :\
When I use normal earphones I've got absolutely NO problems
I believe the problem doesnt come from the musci application but from the headphone/headset connected to the 3.5mm jack.
For me, if any headphone is inserted and it is recognized as headset, the music applications will go bananas.
I will wait a few more replies and a few days before go to the stor and complain about the issue.
Its definitely something to do with the 3.5mm jack, as i've been playing music for a while on the loudspeaker as a test and it works perfectly...
Is there really noone else having issues with this?
I've had similar results occasionally, all when the headset jack gets jostled. I'm pretty sure it just has bad contacts sometimes. Sucks, but I don't consider it phone-return-worthy.
I have had exactly the same issue as you recorded and described.. after that I pulled out the headset and tried to put it back in, but the phone didn't even recognized the headset at all! I had to turn the phone off and on to get the headset recognized again.. But the issue with the music player going berserk was exactly the same with jumping from number to number, so you're not alone..
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
No problem with the 3.5mm jack here, but I've seen users at other forums complaining of this.
Problems with third party players seem widespread. A few times I've had Tunewiki start playing when pressing play on the stock player.
BINGO !!!
So, here is the link to this other thread.
http://forum.xda-developers.com/showthread.php?t=667240
I think this is the problem.
I have no idea what TRS is, but i am almost sure this is what is causing the issues with 3rd party headphones.
Can someone else check there and confirm that this could be the cause for the weird issue when the player go bananas and it identifies the headphone as a headset ?
I occasionally have these issues on the included stock HTC headset. It's true that TRS headphones may have inconsistent effectiveness in a TRRS jack, but it's not necessarily the sole cause of issues, at least.
Was on EH06 leak, stock rooted. Use car dock, bluetooth, and headphones often during an average day. At some point yesterday, my phone's audio became broken. I've since Odin'ed back to EC05, and its still the same issue. Most of these symptoms lead me to believe the phone always thinks there are headphones plugged in. BTW, I have tried plugging in several different headphones. Certainly seems like a hardware problem, so I'll try Sprint without insurance to see what they'll do. Appreciate any input.
What does work:
+When I get a call, the phone actually rings out of its speaker.
+Volume up key beeps out of speaker
+All audio seems to work with 3.5mm headphones connected
What doesn't work:
-In-call, speaker-call button is grayed out, unavailable
-No in-call audio. They can't hear me, I can't hear them.
-Same problem in-call for bluetooth.
-Music won't play through speaker.
-Music won't play while in car dock.
-Changing ringtones in settings doesn't play the ringtone I select (through speaker)
-When I plug 3.5mm headphones in, I'm sometimes prompted for voice search, and sometimes it automatically begins dialing a recent call.
Take it to a store
I would suggest taking it to a store and show them while being kind. Don't do telephone support because they will probably say "No insurance, no dice." If you catch the tech on their good side I'm sure they will help you out. It may be as simple as a busted contact in the jack. My friend's iPod had a problem like that.
Hello all. I have a Telus provided stock S3. My headphone jack has started having issues and I'm not sure if it is due to the firmware upgrade that Telus rolled out a few weeks ago or not because it has been at least that long since I last used the headphone jack (I think). On the old firmware the phone used to have a little icon in the notification bar when I plugged them in. Now, it does not do that. It also doesn't seem to be redirecting the sound to the headphones, although I think it may half recognize that they are plugged in. I say this because if I load a youtube video, it plays on the main speaker, and then I plug in the headphones, and while the external speaker goes silent there is nothing coming through on my headphones. I have rebooted the phone. The headphones are known good. Help?
EDIT So, apparently, even though I combed the main settings menu, somewhere on this damned phone (and I mean that lovingly, I just wish the settings were all in one gd spot) there is an option to mute the headphones. How did I stumble upon this? I went to test out the headphone issue by playing a video I recorded with the phone with the headphones plugged in and, lo and behold, on the video, I see an option for volume which was set to mute. Turned it off mute (how it ended up on mute in the first place is beyond me) and it is fixed. I have no bloody idea where else this little icon is located in the vast menus on the phone, but hopefully this will help the next poor soul with the same issue.
tl;dr: Played video recorded with phone with headphones plugged in, found there is a headphone mute setting. Who knew?
Hi
I'm having a really unbearable problem with the headphone jack - any slight knocks to the headphone connector cause the track to skip or pause - as if I were pressing buttons on a button controller. My headphones are mid-range Shures (i.e. high build quality) and do not cause this behaviour on other phones. Has anyone had anything similar? Or have any suggested workarounds? It makes it basically impossible to use the phone to listen to music with whilst walking...
Many thanks
konsta819 said:
Hi
I'm having a really unbearable problem with the headphone jack - any slight knocks to the headphone connector cause the track to skip or pause - as if I were pressing buttons on a button controller. My headphones are mid-range Shures (i.e. high build quality) and do not cause this behaviour on other phones. Has anyone had anything similar? Or have any suggested workarounds? It makes it basically impossible to use the phone to listen to music with whilst walking...
Many thanks
Click to expand...
Click to collapse
That's funny when I knock mine sometimes it goes to voice activate what bugs me
jaythenut said:
That's funny when I knock mine sometimes it goes to voice activate what bugs me
Click to expand...
Click to collapse
Yes: I get that behaviour too.
Took mine back to the shop for a replacement. Seems to be fine on the new handset.
Same problems here. Returned the first one to Best Buy,and the new one has the same problem. It's it just a software update to fix it?
Same here. Touching or slightly tapping the headphone plug either pauses/skips the track or opens up Voicemate (which cannot be disabled in settings). There has to be some software running that 'manages' audio connections.
I tried LG support and they didn't address the issue at all but said it might warrant an RMA.
Mine was fine for two weeks and just noticed the problem today. It's highly frustrating.
Update: noticed for some reason sometimes when the headphones are plugged in it recognises it as a headset and thats when knocking the phone jack either triggers voicemate or skips tracks. If you get it to recognise it as headphones it seems to be fine.
Same here. Sometimes with my audio cable it recognizes it as headphones. Sometimes when I plug in the audio cable it doesn't work at all unless I unplug it a few times. Overall volume for audio cable and Bluetooth is pretty low too.
Last two days the problems got worse for me to the point I can't get it to detect my headphones properly, always a headset. I did notice however that if it detects it as a headset the volume would be quieter even on the same sound setting.
To stop the annoying issue for now, as I use PowerAmp, I have enabled the PowerAmp lockscreen widget and disabled the headset controls. As I never use a headset (BT or otherwise) this seems to have stopped the knocks skipping tracks for me.
kinnyfaifai said:
Last two days the problems got worse for me to the point I can't get it to detect my headphones properly, always a headset. I did notice however that if it detects it as a headset the volume would be quieter even on the same sound setting.
To stop the annoying issue for now, as I use PowerAmp, I have enabled the PowerAmp lockscreen widget and disabled the headset controls. As I never use a headset (BT or otherwise) this seems to have stopped the knocks skipping tracks for me.
Click to expand...
Click to collapse
Yep I can confirm above fixed issue and besides PowerAmp S**ts on stock player.
I have only noticed it in my cars when listening to Spotify . I use an aux port and a 3.5 mm cable in both. My issue is the phone not recognizing a cable is plugged in some of the time. I have to repeatedly unplug and replug until it recognizes it. Seems to work better if I unplug from the stereo rather than the phone. It had also kicked off a few times between songs. So far it's been fine with headphones, but very limited use, so inconclusive. I'm not sure if the cause, but stinks of a software bug.
jaythenut said:
That's funny when I knock mine sometimes it goes to voice activate what bugs me
Click to expand...
Click to collapse
Same here except it happens when I'm using Google Maps to navigate on my bike..........any little bump on the road and it goes to Voice Activation. It's really annoying and frustrating
I have to unplug and plug the cable several times in the car before it will recognize an aux connection. Thinking of trying a different cable, who knows, it might help. But it does sound like a software problem rather than a hardware one
Transmission sent from my LG G3.
I've tried 4 different cables, they don't seem to change the results unfortunately.
Sent from my LG-D851 using XDA Free mobile app
I contacted customer service (UK) regarding this matter. This is what they replied and I quote:-
Hi Steven,
Thank you for your query regarding your LG G3 (D855).
After reading through your email and looking into this for you I can advise that the problem you are experiencing is going to be down to the phone using the KnockOn Function against your leg. In this instance we would like you to try and face the phone screen so it is not touching your leg when it is in your pocket and to make sure there is nothing else in the pocket with your G3.
This could also be affected by the Genuine LG G3 head/earphones not being used. Please make sure you are using the correct Head/earphones whilst performing the above test.
If you still experience a problem after doing this then we would highly advise for you to contact us back so we are able to investigate this further and resolve this for you.
We hope this works for you Steven.
I hope my email has answered your query and assisted you today; I would really appreciate your feedback. Please help us to improve our customer service by completing the short survey after this email.
Thank you in advance.
Kind regards
Josh
LG Electronics UK Help desk
----------------------------------
LG Customer Services
UK: 0344 847 5454 Ireland: 01 686 9454
Mon-Fri 8am to 7:30pm Sat 9am to 6pm Sunday 10am to 4pm
Closed bank holidays
www.lg.com/uk <http://www.lg.com/uk>
You can even reach us via our Web Chat facility through the LG UK website
<http://www.lg.com/uk/support/contact-customer-support>
Same problem
I am getting the same issue where Headphone jack: slight knocks change track.
I read Stevemiddies post about what LG said. (good work Steve for raising to them) and I dont see how it be down to the "knock on". I have taken phone out and cant replicate issue by "knocking" the phone anywhere. But the smallest of touches on the headphone input to the LGG3 causes it to pause or skip tracks...
I also read Kinnyfaifais post about how using poweramp can stop this. Great bit of advice. but i dont really want to have to pay for poweramp to fix an issue which LG should fix..it cant be right that a phone with headphones cant be put in your pocket!!! I have the quick circle case too.
COME ON LG lets see a fix
andy9182 said:
I am getting the same issue where Headphone jack: slight knocks change track.
I read Stevemiddies post about what LG said. (good work Steve for raising to them) and I dont see how it be down to the "knock on". I have taken phone out and cant replicate issue by "knocking" the phone anywhere. But the smallest of touches on the headphone input to the LGG3 causes it to pause or skip tracks...
I also read Kinnyfaifais post about how using poweramp can stop this. Great bit of advice. but i dont really want to have to pay for poweramp to fix an issue which LG should fix..it cant be right that a phone with headphones cant be put in your pocket!!! I have the quick circle case too.
COME ON LG lets see a fix
Click to expand...
Click to collapse
For sure the response from LG was not really relevant to this issue.
I have used my Shure SE 535's, Sennheisers, Klipch's and of course the LG supplied headphones. The problem remains.
I don't believe it has anything to do with the 'knock code' personally. The problems happen every time I move the headphone jack at the point of entry to the phone.
I also have the Poweramp Pro version but despite following previous posters advice, it has not resolved the problem.
It remains deeply frustrating.
stevemiddie said:
For sure the response from LG was not really relevant to this issue.
I have used my Shure SE 535's, Sennheisers, Klipch's and of course the LG supplied headphones. The problem remains.
I don't believe it has anything to do with the 'knock code' personally. The problems happen every time I move the headphone jack at the point of entry to the phone.
I also have the Poweramp Pro version but despite following previous posters advice, it has not resolved the problem.
It remains deeply frustrating.
Click to expand...
Click to collapse
It didn't solve it for me in the end either. As I have root, I disable VoiceMate through TiBu. I agree it's highly annoying and LG needs to address this issue.
kinnyfaifai said:
It didn't solve it for me in the end either. As I have root, I disable VoiceMate through TiBu. I agree it's highly annoying and LG needs to address this issue.
Click to expand...
Click to collapse
Does disabling voice mate fix it?
Sent from my LG-D851 using XDA Free mobile app
jsauce75 said:
Does disabling voice mate fix it?
Sent from my LG-D851 using XDA Free mobile app
Click to expand...
Click to collapse
Yup! It seems to have stopped it, not triggered at all since I disabled it.
When I connect my G3 to my car stereo via aux, tracks change forwards or backwards, when I give the phone a shake to either left or right. A track also pauses if I shake the phone towards me and starts playing when i shake it away from me. The phone is also very eager to launch Voice Mate when listening music like this.. None of these issues occur if I listen to music with headphones or the phones own speaker. I can't find anything in the settings that would turn this feature/problem off. Has anyone experiences this or know how this could be set off?
Dfthy said:
When I connect my G3 to my car stereo via aux, tracks change forwards or backwards, when I give the phone a shake to either left or right. A track also pauses if I shake the phone towards me and starts playing when i shake it away from me. The phone is also very eager to launch Voice Mate when listening music like this.. None of these issues occur if I listen to music with headphones or the phones own speaker. I can't find anything in the settings that would turn this feature/problem off. Has anyone experiences this or know how this could be set off?
Click to expand...
Click to collapse
This is not a feature, its one of many bugs with the AUX-output. Sometimes you get the voice mate problem, sometimes skip tracks, audio explosions, buzzings and alot of times the output is not recognized at all.
There is a long thread about this on the forum but as far as I know theres no solution to this particular problem yet. Maybe a ground loop isolator solves this problem too?
Dyln said:
This is not a feature, its one of many bugs with the AUX-output. Sometimes you get the voice mate problem, sometimes skip tracks, audio explosions, buzzings and alot of times the output is not recognized at all.
There is a long thread about this on the forum but as far as I know theres no solution to this particular problem yet. Maybe a ground loop isolator solves this problem too?
Click to expand...
Click to collapse
Yeah, it seems there are alot of aux and audio problelms. I hope some of these problems can be fixed via ota updates but i'm thinking about returning this phone..