[Q] Audio issues - Epic 4G Q&A, Help & Troubleshooting

Was on EH06 leak, stock rooted. Use car dock, bluetooth, and headphones often during an average day. At some point yesterday, my phone's audio became broken. I've since Odin'ed back to EC05, and its still the same issue. Most of these symptoms lead me to believe the phone always thinks there are headphones plugged in. BTW, I have tried plugging in several different headphones. Certainly seems like a hardware problem, so I'll try Sprint without insurance to see what they'll do. Appreciate any input.
What does work:
+When I get a call, the phone actually rings out of its speaker.
+Volume up key beeps out of speaker
+All audio seems to work with 3.5mm headphones connected
What doesn't work:
-In-call, speaker-call button is grayed out, unavailable
-No in-call audio. They can't hear me, I can't hear them.
-Same problem in-call for bluetooth.
-Music won't play through speaker.
-Music won't play while in car dock.
-Changing ringtones in settings doesn't play the ringtone I select (through speaker)
-When I plug 3.5mm headphones in, I'm sometimes prompted for voice search, and sometimes it automatically begins dialing a recent call.

Take it to a store
I would suggest taking it to a store and show them while being kind. Don't do telephone support because they will probably say "No insurance, no dice." If you catch the tech on their good side I'm sure they will help you out. It may be as simple as a busted contact in the jack. My friend's iPod had a problem like that.

Related

Bizzare Speaker/Sound Problem

Hi All,
This morning I was listening to my favorite Podcast through the speaker of my SX66. I then headed out the door (still listening) and plugged the unit into my car stereo via the 2.5mm audio jack. I continued listening over the car stereo with no problems during my drive to work.
When I parked the car, I unplugged the SX66 expecting to have the audio switch back over to the speaker so I could hear the conclusion of the Podcast as I walked to the building. However, when I unplugged the unit there was complete silence. If I plugged it back in, the audio played normally through the car stereo again.
After playing around a bit, I found that except for the playing of ringtones for incoming calls, no sounds come from the speaker. The volume controls have no effect, and anytime I plug the headset in, I can hear all of the sounds normally through the headset (menu clicks, WMP, etc.).
I tried soft resets followed by more desparate hard resets. No effect. What in the world would cause the system and WMP sound to stop playing through the speaker only (headset OK), but ringtones for incoming calls play through fine? I'm confused. Is this a software or hardware problem? Anyone seen anything like this?
:?
Thanks for any suggestions,
Paul
Paul, it sounds like you have broken the audio jack socket on the unit, they have a switch type arangement in them to disable the speaker when on external sound, if a bit breaks off (which is what I suspect) then the removal of the jack plug will not re-make the connection for the audio to route back to the internal speaker - sorry to be the bearer of bad news - it needs a repair mate - Mike
Thanks for the suggestion, however it turns out this is a software problem. :lol: Specifically, it has to do with the BT patch that I was running (Cambridge Silicon Radio Ltd. BHCS, posted here: http://forum.xda-developers.com/viewtopic.php?t=36626&postdays=0&postorder=asc&start=75). It seems that if I add any BT device at all (even non-audio devices like a keyboard) and have the tray icon enabled (BTIcon.exe), then I have no sound. I'm not sure whether it's the patch, BTIcon, or a combination of both.
I removed the patch and took BTIcon.exe out of the Startup folder and everything went back to normal.
Paul
I have such problem
Sorry, I really tried to find something like this, but stuck.
Ican't solve it, and Removing BTtray - doesn't helps.
After update from
PH20B_0_B_WWE_E_BRIGH001_1.22.00_0_0_1.22.126_1.06.00_06.00
to
PH20B_0_B_WWE_E_BRIGH001_1.22.00_0_0_1.22.169_1.06.02_06.02
- same result.
Please - any ideas?
Thank you.

[Q] Co-Pilot voice output acting funny on my Desire

I am pretty new to Android and still trying to get all the grips on I need. As of now, there is one thing that really bugs me badly.
I use the device for Sat-Nav driving a lot, I have a semipermanent installetion in my car from my previous smartphones. Basically just a power feed and a 3,5mm Jack that come out of the dash panel where the device holder is mounted. I recharge plug in for recharge as needed. The audio jack goes into the device, from there to a so-called Fastmute box behind the dash which is connected to the stereo head unit (the loudspeaker output cables running away from the head unit to be specific. The Speaker lines are interrupted by the box and just pass through whatever audio is being played back by the stereo. However, once there is current on the 3,5 audio jack (i.e. speech from the SatNav) the music immediately goes mute and you can hear the turn instructions in perfect quality through the car speakers. Once the signal fromthe satnav dies down stereo music comes back.
For my taste this beats most commercial, fixed systems.
Now, since I am on Android weird stuff happens.
On a first testrun shortly after I gut the Desire (which was o2 branded stock 2.1 at that point) I noticed that I do not get any announcements through the fastmute. Checked the jack, opened the dash to check internal wiring, retried a mp3 player. It's all good on that side. The accouncements come through the device speaker, hard to hear, easy to miss a turn etc. I do not why or how, but it seems that the audio routing takes a route different from other audio. This had me pretty much meh!
Well few days later, now with a ModaCo R8 custom ROM and Froyo I was hoping for good luck and gave it another whirl. Of course, no dice. When I plug in the jack of the supplied headset (which I assume doubles as a handsfree) I get the symbol for that in the upper symbol bar. When I exchange that headset jack with the regular 3,5mm jack the symbol looks different, but still vaguel like a set of speakers.
But now here comes the completion of the mindfaq... I had the SatNav volume at about medium (so barely hearble with driving ambient noise) when the phone went and I took the call through the Bluetooth Handsfree instaalled in my car and was distracted by the call (the car came euipped with the BT Handsfree from factory, so the stereo goes to "pause" and the conversation is routed into the vehicle speakers.. A few minutes into the call I suddenly hear a perfectly well understandable, clear turn instruction hopping into the phone conservation. I was extremely intrigued and was hoping that I discovered that CoPilot can route instructions either into A2DP or more likely emulate a "call event" that results in routing the audio into the according BT profile.
However, after that singularity I tried reproducing this for a god part of an hour, driving a route that forces many instructions from the SatNav, all the while calling my own answering machine fo have an connection established.
Sorry for the lengty explanation. Questions:
1 Has anyone ran into this before? What was your solution? Bear with it, switch SatNav software, avoid listening to music in oder to not miss any turn directions?
2. Is there a hack, hidden configuration that would enable me to _force_ this audio routint into the direction of the BT Handsfree, making it think it is an incoming call?
As a fellow co-pilot user I share your frustration.
You will probably find that it's nothing as technical as it not routing to bluetooth or whatever.
Co-pilot has a nasty habit of messing with it's own volume setting when a headset is plugged in. It tends to reduce itself down to zero without notification or cause. You would try to reset the volume, but firstly, it wont go more than a third of the way up, and secondly, it will simply jump back down to zero again on it's own.
They know about this issue and their response is not to use it with a headphone jack!
It is rather annoying!!

Audio Routing issue

recently i have been experiencing an audio issue that only seems to be fix itself after a reboot. hopefully someone here can point me in the right direction for further troubleshooting/debugging/resolution.
on occasion i use the headphone jack to listen to pandora. if a call comes in during this time the pandora audio stops (as it should) however, i cannot hear the caller via the earpiece or headphone jack. the only way i can hear them is if i unplug the headphones and turn on the speakerphone. once the call is ended the audio sometimes will resume from the headphone jack, sometimes it will not. the behavior is the same even if manually exit pandora and unplug the headphones. it is also the same if an incoming call does not interrupt the pandora session.
similarly, if i am listening to pandora on the rear speaker and i plug headphones in, i get no audio in the headphones. if i unplug the headphones the audio does not return to the rear speaker.
visually, the headphone icon in the notification bar comes and goes as you would expect at all times. i am running a sprint lovers 2.2 rom. this problem only recently started, and i don't believe i had done anything to cause it like installing new apps or anything of the sort.
can anyone help me out?

[Q] Headphone jack issues

Hello all. I have a Telus provided stock S3. My headphone jack has started having issues and I'm not sure if it is due to the firmware upgrade that Telus rolled out a few weeks ago or not because it has been at least that long since I last used the headphone jack (I think). On the old firmware the phone used to have a little icon in the notification bar when I plugged them in. Now, it does not do that. It also doesn't seem to be redirecting the sound to the headphones, although I think it may half recognize that they are plugged in. I say this because if I load a youtube video, it plays on the main speaker, and then I plug in the headphones, and while the external speaker goes silent there is nothing coming through on my headphones. I have rebooted the phone. The headphones are known good. Help?
EDIT So, apparently, even though I combed the main settings menu, somewhere on this damned phone (and I mean that lovingly, I just wish the settings were all in one gd spot) there is an option to mute the headphones. How did I stumble upon this? I went to test out the headphone issue by playing a video I recorded with the phone with the headphones plugged in and, lo and behold, on the video, I see an option for volume which was set to mute. Turned it off mute (how it ended up on mute in the first place is beyond me) and it is fixed. I have no bloody idea where else this little icon is located in the vast menus on the phone, but hopefully this will help the next poor soul with the same issue.
tl;dr: Played video recorded with phone with headphones plugged in, found there is a headphone mute setting. Who knew?

Solution to headphone/aux audio pausing/skipping

This is a cross post from the thread I found on reddit, I take no credit for this find.
The problem for this person was "I purchased some Beyedynamic DT990 Pros (low impedance ersion; 32ohm) and there is some issue with the jack. It seems to trigger the button of me pressing the microphone button, with minimal movement. It either brings up voice command or just pauses the music, even if I just turn off the screen. If I try to increase the volume it also brings up the voice command sometimes.
Just moving the phone slowly causes the music to stop (if it doesnt already when turning the screen off.
Anyone have any solutions to this? These are good headphones, they work with my pc perfectly. I will test with my ipod aswell.
I was thinking of getting a female to male jack just to see if a different connector works. But these are audiophile headphones so the quality isn't really questionable."
and the solution was
"Download the app SoundAbout. It lets you force your phone to detect the headphones correctly. My G3 was doing the exact same thing and ever since I downloaded SoundAbout around a week or so ago everything has been working fine." "What I do is put the headphones into the jack, but not all the way until it clicks in. Just put it in enough to where the phone senses them. If the phone senses them as a headset, remove the headphones (not necessary to take them completely out, just off of the sensor inside the headphone jack) and try again. Once it detects them as regular headphones you can click them in like normal."
Sorry for the poor formatting, and unable to link the reddit thread because my account lacks posts but I found this extremely helpful and hope everyone with this issue does too.
Credit goes to tmfrosch9
Thread is LG G3 can't deal with proper headphones-
Another method from goldswimmerbj
"I have seen that many people are having issues with the phone picking up headphones as headsets and pausing music on it's own and also causing LG voice to pop up. This issue is caused by the phone picking up headphones incorrectly.
Put the headphones in slowly until you hear 2 faint beeps. Once you hear those just continue plugging in the headphones."
Hope this solves your problems with the LG G3,
My LG G3 has a different problem I guess
Thanks for the info OP.
Mine has headset issue, but only during phone calls.
When I play music, I have no problem at all, during the phone calls, this is where the issue comes. the sound is bad, just like the phone is in a really bad reception area, however, when I unplug the headset, use the phone itself, there is no problem at all, same for the speaker.
i tried with different headset, all same result. I tried the options in the thread above, same. also, my phone detect the headsets ok, once the headset is plugged, the phone has the headset icon appeared
my phone is LG G3, 32G, Canadian Bell version.
any help would be much appreciated

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