Hello, I've got the LG G3 D855 on Lollipop and I recently bought a Motorola Hint. It's a great headset and works on every phone i've tried it with except fully for the LG G3. It doesn't seem limited to this bluetooth headset either as I've tried multiple and they all have this issue. It seems that when touching the headset button (the one for ending calls etc) it doesn't do anything on the phone. On other android phones it starts up google now or allows you to choose what launches when pressed, but on this phone it doesn't seem to even register. It does work however when in a call to work for answering and ending but it doesn't register when not in a call. It seems as though the phone doesn't pick up anything when pressed, it even works on an iphone to initiate siri and every other android phone but no my G3 though I have heart it works fine on other variants which allow to launch either google now or 'voice mate' , and by the way voice mate isn't installed anywhere on this phone either,. Also, when using google now normally by opening it, audio runs through the headset but not the microphone for voice input, this only works on calls. I would root the phone and put another rom on it but you also can't root the G3 which is running Lollipop before being rooted also aha.
All very confusing I know, but would love to know if anyone else has this issue or know how to fix it!
Thanks
fraserh02 said:
Hello, I've got the LG G3 D855 on Lollipop and I recently bought a Motorola Hint. It's a great headset and works on every phone i've tried it with except fully for the LG G3. It doesn't seem limited to this bluetooth headset either as I've tried multiple and they all have this issue. It seems that when touching the headset button (the one for ending calls etc) it doesn't do anything on the phone. On other android phones it starts up google now or allows you to choose what launches when pressed, but on this phone it doesn't seem to even register. It does work however when in a call to work for answering and ending but it doesn't register when not in a call. It seems as though the phone doesn't pick up anything when pressed, it even works on an iphone to initiate siri and every other android phone but no my G3 though I have heart it works fine on other variants which allow to launch either google now or 'voice mate' , and by the way voice mate isn't installed anywhere on this phone either,. Also, when using google now normally by opening it, audio runs through the headset but not the microphone for voice input, this only works on calls. I would root the phone and put another rom on it but you also can't root the G3 which is running Lollipop before being rooted also aha.
All very confusing I know, but would love to know if anyone else has this issue or know how to fix it!
Thanks
Click to expand...
Click to collapse
Exactly the same issue with my phone. I have been trying all afternoon (in vain) to get the phone button on the headset (Sena SMH5) to do anything. Similar to you, I can answer calls/end calls but in an idle state, the button does nothing. I called LG support but would have been as well not bothering as he suggested a "compatibility" issue as my headset is bluetooth 3.0, the LG G3 is bluetooth 4.0. I advised him that this was also the case on my previous Samsung S4 and that had no issues so the issue must lie with the G3 and in any case, bluetooth should be backwards compatible. I have also tried the bluetooth launcher app (which didn't work) and various other apps (utter, voice command,dragon) all with no joy.
I get the impression that the function is somehow disabled. The quest for a solution continues.....
LG G3 UK version running Android 5.0
Similar functionality got broken on the moto g by an update to the google/google now app. A rollback the apps to stock fixed it until moto released a patch. Worth a try?
Somewhat of the same issue got a jabra head set and my d852 does not respond to media buttons like changing tracks or play pause buttons
Same here with D855 lollipop V20h-EUR-XX and Jabra Motion. The Jabra Motion is able to launch Google Now with all my other phones.
same here with plantronics voyager legend.. call button does nothing..any workaround now?
Related
Hi all, got my LG G3 D855 yesterday moving up from a Nexus 4. My first impressions where mixed, the screen was certainly a massive improvement but the phone feels incredibly laggy in comparison to my Nexus 4, but I was willing to work with it for a while. This morning I've tried linked my phone to my car's Bluetooth just like I would with my N4 to listen to music on daily commute. However I've noticed that around 3/4 a mintue the music stutters - only when the screen is off. I tried both Spotify and Google Play Music, having the same results with both.
Anyone else with the same problems / know how to fix this? It's incredibly annoying and could easily be a deal breaker for me.
I have the D855 3GB, I don't have any BT issues (using it in the car and with BT headphones). Did you try to delete the pairing and re-pair the G3 to the car BT ?
I have the Nexus 4 too and I don't feel that the G3 is laggy as in your description (it stutters very rarely and this started to happen after I installed Xposed and some modules).
Mine is a 2GB version wonder if that is causing me some of these problems
If it's when the screen is off, it sounds like the phone is trying to save power with the cpu and is causing problems. Changing the buffering might help if you use an app that can do that, or disabling this feature of the phone could work too.
I've been using my cars built in Bluetooth audio, and also through jaybird bluebudz. Both work perfectly with no issues whatsoever, I'm in a European 16gb 855 with 2gb ram. I'll continue to test, but it's worked very well with mp3 through the standard music app
mjb152 said:
I've been using my cars built in Bluetooth audio, and also through jaybird bluebudz. Both work perfectly with no issues whatsoever, I'm in a European 16gb 855 with 2gb ram. I'll continue to test, but it's worked very well with mp3 through the standard music app
Click to expand...
Click to collapse
Do you know what version of bluetooth your car has and if it uses Apt-X? It could be that it has trouble with certain formats, or could just be an individual problem.
Sorry i don't know, it's a seat alhambra 2013, touch screen and built in. There is very little documentation on those things in this car. I'll Google about the jaybirds later on, but they're also very new.
I have a similar issue with tunelink auto bluetooth receiver in my car, but audio works just fine with my jbl flip speaker at home...
There is a issue with bt sound when running art I heard.
SperVaxjo said:
There is a issue with bt sound when running art I heard.
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Click to collapse
I am using ART. I will try switching back and see if it makes any difference. Will report back soon!
flaring afro said:
If it's when the screen is off, it sounds like the phone is trying to save power with the cpu and is causing problems. Changing the buffering might help if you use an app that can do that, or disabling this feature of the phone could work too.
Click to expand...
Click to collapse
I've tried closing down all other apps and turning everything else off Wi-Fi, NFC etc. With regards to changing the buffering do you know of any apps that would allow me to do this?
Confirmed it was enabling ART that caused the Bluetooth audio to stutter. Thanks for the help.
Simbady said:
Confirmed it was enabling ART that caused the Bluetooth audio to stutter. Thanks for the help.
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Click to collapse
Thanks for letting us know. That's a big deal for me. Also in case the problem comes back, I haven't ever used a music player that didn't come with the phone so I can't help you there.
Are any of you guys able to voice dial over bluetooth by pressing/holding the bluetooth button? Redial works fine just not voice dialing.
Im using a D855 32gb
Simbady said:
Confirmed it was enabling ART that caused the Bluetooth audio to stutter. Thanks for the help.
Click to expand...
Click to collapse
Np.
Did u have this issue with bluetooth headset also?
scarecrow2012 said:
Are any of you guys able to voice dial over bluetooth by pressing/holding the bluetooth button? Redial works fine just not voice dialing.
Im using a D855 32gb
Click to expand...
Click to collapse
Are you using ART or Dalvik? I don't have the phone, but this is an important feature to me. Strongly considering this phone, but I don't want to lose features such as dialing a call with a bluetooth device.
Does Google Voice Dial not pop up?
sailindawg said:
Are you using ART or Dalvik? I don't have the phone, but this is an important feature to me. Strongly considering this phone, but I don't want to lose features such as dialing a call with a bluetooth device.
Does Google Voice Dial not pop up?
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Click to collapse
Sorry for the late reply I was on holidays. I'm using Dalvik. Holding the headset button does nothing, double pressing the headset button does redial the last number. Google Voice Dial does not pop up. I've tried multiple headsets from different manufacturers with no luck. The BlueAnt headset says that this feature (voice command) is not supported by this handset.
There is a work around to re-map the redial button but its not the best option and only works about 60% of the time. It also costs a couple of bucks but that's not a big deal.
If you have a Android Wear device you can dial from that also.
Bluetooth Voice Dial missing is a huge disappointment for a flagship phone.
Playing around with a G3 at an AT&T store, I connected my bluetooth earpiece to the display model. I long pressed the earpiece button and a LG dialog box popped up asking what I wanted to do, listing a call xxxxx command. It listed names & numbers. I use a Plantronics earpiece. It's older, not the latest & greatest, but can be had for under $20. Does anyone else see this?
The AT&T is a model D850, if I recall correctly.
Hi there
Sorry to reopen this thread but I have noticed that I am getting audio stutter since upgrading to Lollipop. Doesn't matter which audio app I use, it happens all of them for me. Has anyone else noticed this?
nbanbury said:
Hi there
Sorry to reopen this thread but I have noticed that I am getting audio stutter since upgrading to Lollipop. Doesn't matter which audio app I use, it happens all of them for me. Has anyone else noticed this?
Click to expand...
Click to collapse
I have this issue still also. On ANY Lollipop stock LG software or rom, it stutters, but on AOSP it doesn't. I even emailed LG about it to only receive a snotty reply telling me that as I had installed a custom rom my warranty was void and they wouldn't help.
Has been driving me mad for months, small but very annoying blemish on an otherwise near-perfect phone!
I have looked through 16 pages and have not found a solution.
My day old verizon G3 works with phone calls, but thats it. Audio wont play with videos or music when paired with bluetooth headphones
I have tried google play music and power amp.
I have rebooted the phone several times.
switched from dalvik and ART.
I have paired and Unpaired.
Tried every setting I can think of.
The Bluetooth headphones are Motorola S11 HD
They work fine on my computer, tablet, G2, note 3
any suggestions are greatly appreciated
Thank you in advance
jpimaging817 said:
I have looked through 16 pages and have not found a solution.
My day old verizon G3 works with phone calls, but thats it. Audio wont play with videos or music when paired with bluetooth headphones
I have tried google play music and power amp.
I have rebooted the phone several times.
switched from dalvik and ART.
I have paired and Unpaired.
Tried every setting I can think of.
The Bluetooth headphones are Motorola S11 HD
They work fine on my computer, tablet, G2, note 3
any suggestions are greatly appreciated
Thank you in advance
Click to expand...
Click to collapse
I use mine everyday to stream music via bluetooth. Are you sure the media option under the bluetooth connection is enabled? What are you connecting to?
Similar issue
I too own a Verizon LG G3 that I purchased recently. I also have a pair of LG Tone Ultras that I am having trouble with. I mainly use them for music and the occasional call. I've found that when I turned off phone audio under Settings > Bluetooth, I'm able to listen to music, which is nice, but the control buttons on the Bluetooth headset don't work, which is a mediocre workaround. Since I've tried a hard reset with no luck, I'll be contacting lg because at the very least, their own peripheral should work with their phone.
smallrye said:
I too own a Verizon LG G3 that I purchased recently. I also have a pair of LG Tone Ultras that I am having trouble with. I mainly use them for music and the occasional call. I've found that when I turned off phone audio under Settings > Bluetooth, I'm able to listen to music, which is nice, but the control buttons on the Bluetooth headset don't work, which is a mediocre workaround. Since I've tried a hard reset with no luck, I'll be contacting lg because at the very least, their own peripheral should work with their phone.
Click to expand...
Click to collapse
I come from the philippines and i have the g3 also. my bluetooth connection was fine it connected to my car and headset but now it only receives calls but does not play music through my bluetooth headphones. when i press the play button on my headset it plays on the device itself. checked under bluetooth setting and call and media and audio was checked.
my device is rooted. i did a factory reset but the problem remains unfixed. please help.
Bump same issue here
Sent from my LG-D851 using Tapatalk
Didn't have any issues until a couple days ago, then the phone stopped playing music through bluetooth. Phone is set to allow media through blutooth for my car connection, my cat says the phone is connected as a phone and as an audio device. I dunno what went wrong. Occasionally I am able to get it to work again by resetting, but it stops working again after a while.
I've noticed this same behavior.
I found that if I go into the Bluetooth settings I can uncheck the "media" option for the device, then check it again, and it will work until the next time I connect. Not a graceful solution by any means, but it keeps me listening until something more useful comes up.
Eric
Simple Solution for Me, LG G3 Audio Streaming
Well I had this problem. I could make calls and they worked fine, voice and sound.
I could not get streaming media to play but I could see that the songs were registering on my car display.
I tried everything, the settings on the phone, re-pairing. etc. Nothing worked.
I just found out that it was a more simple problem. Somehow the bluetooth volume got turned down and all I did was turn it up while testing the problem on another car stereo. Maybe it'll work for you, just turn up the volume while attempting to stream music to your stereo on your LG G3. There are various volume settings on the phone for different things. I have no idea how the volume could have been turned down, that low. It takes holding it a few seconds of holding for the volume to go back up. I have not adjusted the volume on the phone in some time....so maybe it is bug, dunno. Maybe its just an easy accidental thing, turning down the volume. I never adjust the volume on the phone with the back buttons, too hard to get to. That is how I turned up the volume in this case, back button on the LG G3
This is not the solution I read about where you can call someone, turn up the volume then the media stream works. I guess these could be related but not what I did.
Same problem (not fixed)
I've got the same problem with my lg g3 and mpow Thor headphones, I need quick help please
It must be the phone cause it has the same problems with a JBL charge 3
yeah, same issue here. Bluetooth connects for call audio only. Running Marshmello 6.0.1
aakashn said:
yeah, same issue here. Bluetooth connects for call audio only. Running Marshmello 6.0.1
Click to expand...
Click to collapse
Everything works fine here, so it's not a general phone issue.
Does it properly recognise the bluetooth device as headphones/speakers?
Also I see a lot of you talk about car bluetooth. There are a lot of cars that don't actually support streaming media over Bluetooth (just voice calls since they are much lower quality).
There was a thread on the main XDA page a few says ago.
Hi Engmia,
When I initially get into the vehicle the car does recognize the device with headphones/mic symbol however if I go into my bluetooth settings and look at the profiles that are connected, only the "Call audio" profile is available. If I unpair the device and restart my phone, then re-pair the device it will eventually connect and using "call audio" and "media audio" profiles. I believe this is a Marshmellow issue as it's happening in both of my cars.
Thanks,
Aakash
engmia said:
Everything works fine here, so it's not a general phone issue.
Does it properly recognise the bluetooth device as headphones/speakers?
Also I see a lot of you talk about car bluetooth. There are a lot of cars that don't actually support streaming media over Bluetooth (just voice calls since they are much lower quality).
There was a thread on the main XDA page a few says ago.
Click to expand...
Click to collapse
aakashn said:
Hi Engmia,
When I initially get into the vehicle the car does recognize the device with headphones/mic symbol however if I go into my bluetooth settings and look at the profiles that are connected, only the "Call audio" profile is available. If I unpair the device and restart my phone, then re-pair the device it will eventually connect and using "call audio" and "media audio" profiles. I believe this is a Marshmellow issue as it's happening in both of my cars.
Thanks,
Aakash
Click to expand...
Click to collapse
Hello,
If you car actually has A2DP (the Bluetooth media standard for streaming media over bluetooth) which is supported by having the option enabled when reconnecting then it's a bug either in the car protocols or the phone software.
I can't help further unfortunately but recommend you to use the current workaround you've found and submit a proper bug report.
I think the rebooting of phone is an unnecessary step, try just unpairing the device or even better, just resetting the connection to see if it will work and save some time.
You can also try updating to 7.1.1, to see if the issue is resolved there.
Personally I've never experienced issues on neither 5.0, 6.0 or 7.0 with my bluetooth headphones. In dact I was always pleasently surprises by how well the pairing worked.
Thanks for the reply engmia. I know both vehicles support A2DP, and I do not have issues with a different device. Are the 7.1.1 roms all AOSP? Would they be okay to use as a daily driver?
Thanks!
engmia said:
Hello,
If you car actually has A2DP (the Bluetooth media standard for streaming media over bluetooth) which is supported by having the option enabled when reconnecting then it's a bug either in the car protocols or the phone software.
I can't help further unfortunately but recommend you to use the current workaround you've found and submit a proper bug report.
I think the rebooting of phone is an unnecessary step, try just unpairing the device or even better, just resetting the connection to see if it will work and save some time.
You can also try updating to 7.1.1, to see if the issue is resolved there.
Personally I've never experienced issues on neither 5.0, 6.0 or 7.0 with my bluetooth headphones. In dact I was always pleasently surprises by how well the pairing worked.
Click to expand...
Click to collapse
aakashn said:
Thanks for the reply engmia. I know both vehicles support A2DP, and I do not have issues with a different device. Are the 7.1.1 roms all AOSP? Would they be okay to use as a daily driver?
Thanks!
Click to expand...
Click to collapse
Yeah, you are looking for a custom AOSP rom for 7.0 since LG isn't planning to release the update.
It's absolutely lovely for a daily driver, works great and is quite good stability wise. Sometimes a new weekly (LineageOS) will have an unexpected bug, but that's why you just keep the previous version or a backup to keep everything running smoothly.
Going back to stock would be a pain for me at this point, both function and performance wise. I don't think you'll be missing anything from the stock rom, and most importantly, double tap to wake works.
problem seems to be syncing to multiple devices
Ran into this problem this morning.. I have an LG HBS900 headset paired to my LG G3 and my PC.. It looks like the PC's bluetooth set it up as a media device and the phone would only connect it for voice calls, no options for media showed up in the bluetooth settings on the phone..
To fix the problem:
I paired the headset to my PC and and then unpaired it and shut off bluetooth on my PC.
I also unpaired the headset from my phone, cleared the caches and rebooted.
After reboot I paired the headset to the phone and media options were available again..
Hope this helps
Just had this happen to me now ... Couple of restarts, syncing my headphones to a computer and back to my phone fixed it for some reason.
Same issue with the LG V20 Smartphone
SmartPhone: LG V20
Service Provider: AT&T
Android 7.0 (not rooted)
Kernel 3.18.31
Bluetooth Headset model: LG HBS730
Pairing is not a problem. It pairs quickly and connects both phone and media controls, however the media controls do not work. The buttons themselves are connected and working because when I press and hold any of the media buttons, I'll hear a quick double-beep. The buttons that do not work are the "play/pause" toggle, the "play next" and "play previous" buttons. The buttons that do work are the "volume up/down", the "answer/hangup" buttons.
I've tried some of the previously mentioned suggestions, like disable then re-enable controls and pretty much have done that will all the media controls in settings and within the applications.
The LG HBS730 worked perfectly for over a year with my previous phone, the Samsung G5 Active and works perfectly with my 2 Android tablets. The headset works fine.
The LG V20 bluetooth media controls also fail in the identical ways when the phone is connected to my Toyota Highlander's Bluetooth. The phone answers and hangs up properly, but the music will not pause or play until I hit the button on the phone. The controls do not function from the Highlanders audio controls on my console. This is also true with my Honda Link Bluetooth. Same exact symptoms. I have to use the phone to control the audio.
I have logging enabled on my phone if anyone knows how to get the logs off this LG, I would be happy to donate them to the cause of getting this fixed.
--Tom
tripleplay said:
SmartPhone: LG V20
Service Provider: AT&T
Android 7.0 (not rooted)
Kernel 3.18.31
Bluetooth Headset model: LG HBS730
Pairing is not a problem. It pairs quickly and connects both phone and media controls, however the media controls do not work. The buttons themselves are connected and working because when I press and hold any of the media buttons, I'll hear a quick double-beep. The buttons that do not work are the "play/pause" toggle, the "play next" and "play previous" buttons. The buttons that do work are the "volume up/down", the "answer/hangup" buttons.
I've tried some of the previously mentioned suggestions, like disable then re-enable controls and pretty much have done that will all the media controls in settings and within the applications.
The LG HBS730 worked perfectly for over a year with my previous phone, the Samsung G5 Active and works perfectly with my 2 Android tablets. The headset works fine.
The LG V20 bluetooth media controls also fail in the identical ways when the phone is connected to my Toyota Highlander's Bluetooth. The phone answers and hangs up properly, but the music will not pause or play until I hit the button on the phone. The controls do not function from the Highlanders audio controls on my console. This is also true with my Honda Link Bluetooth. Same exact symptoms. I have to use the phone to control the audio.
I have logging enabled on my phone if anyone knows how to get the logs off this LG, I would be happy to donate them to the cause of getting this fixed.
--Tom
Click to expand...
Click to collapse
Sorry logs don't help me since I'm not a developer. I don't experience any issues on my d855 running LineageOS 7.1.1 and AKG Y45BT headset.
Pairing, controls, music playback all work perfectly fine.
I suggest you try contacting LG if the headset's controls are working on other devices.
Hi folks, I have a 2006 BMW with bluetooth handsfree built in which is obviously quite old now, however this has worked perfectly for handsfree calls with every phone I've had from Nokia brick up to Galaxy S3 last year. However, I've now got a new LG Optimus G3 and find that it will pair and work for a short time but then will drop the Bluetooth connection when I pick up a call. This happens whether using the car controls or the phone controls, incoming or outgoing calls. Very annoying!
Anyone have any ideas for fixes? I've exhausted all ideas except trying a custom rom - however this is the only stock rom I've used in years that I'm actually happy with so I'd rather avoid this.
Hello everyone,
My LG G3 is giving me a hard time, when I connect a headset, its microphone isn't working or it does but it's barley audible compared to the device's own mic.
The headphones part is working as usual and when the headset is connected sounds goes only through them like it should.
I've started using this headset a few days ago and it worked like a charm but then it's suddenly stopped working like it had been.
Fortunately I have another LG G3 on hand, so first I checked the headset with it and it works perfect.
So then I've replaced the 3.5 audio jack from the other G3 into my own to figure out if it is causing the problem and it is NOT,
since I got no improvement in my own phone and I also put MY jack in the other G3 and it worked there flawlessly with two different headsets.
I've been trying to record into / monitor with two different apps (lg audio recorder and another another one).
I've killed all apps running in the background. I've restarted numerous times, ran CCleaner to clear cache memories and whatever.
At one point a few days ago, maybe it was just before it started (and this might be a clue) the "plugged device" icon or "headset" icon on the notification bar stayed even after I've disconnected the headset and I think I needed to restart the phone but if i'm not wrong the headset kept working after that.
I was trying to find any kind of audio service to restart or anything like that but I didn't find any, I just killed them all to see if it helps.
I've also tried using "soundabout" app to try to force the audio path to the headset and played with some settings but to no avail (I disabled soundabout service after that attempt).
Right now I see no other option but a hard reset and I'm pretty sure it will solve the issue. but I hate going through backing up and restoring everything. and even so, who said this issue won't happen again? I've tried to search for an answer but found nothing like my problem on the web.
I just read something old from 2013 that mentions a bug in android audio. not sure it's related. something about "AudioPolicyMangerBase" (it seems I can't post links yet) from an app that had a switch to switch between headset mode or phone mode. but in any case it's no longer maintained. again, not sure it's related.
Update: Now I got no sound with two different headsets on the SECOND LG G3 as well. it seems messing with it around, plugging and unplugging messes with it's software somehow and maybe it locks the audio route in a way that it's can't work.
Any way to reset all audio ins/outs routes in the device?
I'll appreciate your help. Thanks a lot!
Roy.
Has anyone tested the microphone on their bluetooth sets yet with the Pixel 2 XL?
I'm scared I might have a defective phone. My bluetooth headset connects to my phone just fine, and even plays audio just fine, however, the microphone is not picking anything up. This means I can't use hands free calling, or hands free Google assistant.
I know it's not my bluetooth device because it works fine when connected to my older phone (Nexus 6P)
Has anyone else had trouble with doing microphone over bluetooth? I'm not sure if I need a replacement or just a software patch.
For reference, I use the LG HBS-1100 bluetooth headset.
http://www.lg.com/us/bluetooth-headsets-headphones/lg-HBS-1100-Silver-tone-platinum
Later today, I will try a different bluetooth device.
EDIT: I tried with my older pair, the LG HBS-750, same issue.
I've got a soundbuds tag headset, the connection speed is faster and my phone calls seem ok. I've only made like 2 calls so far though.
@Traceguy I've had several lg headsets and they all sucked. No could hear me or I was breaking up all over the place. Switched to the jaybird x3 and it's been perfect ever since.
Disclaimer: I'm on a Nexus 6. Waiting patiently for the 2XL to arrive next week...
I've talked with Google support, they helped troubleshoot, but nothing could be found out of the ordinary, and it's now being elevated to the next level support team. They have my phone number and will call me back when they find anything.
My Bluetooth version is up-to-date, but there is a update pending for my Pixel 2 XL, which hasn't made it to my phone yet. That may or may not help. IDK
I will get a friend later today to connect his bluetooth to my Phone and test the mic. Maybe it's a total LG issue.
I'm gonna say it's an LG issue. I went through 4 pair of the infinium headsets. All had issues with ppl hearing me. Even when paired to different phones.
Larzzzz82 said:
I'm gonna say it's an LG issue. I went through 4 pair of the infinium headsets. All had issues with ppl hearing me. Even when paired to different phones.
Click to expand...
Click to collapse
I don't know much about how Bluetooth works, do Bluetooth devices use drivers similar to USB devices? Maybe the Pixel 2 XL is missing the necessary drivers for the LG HBS sets. That is something that can be fixed with a software update.
It's not an LG issue. It's happening with my car's head unit and others are reporting it in the Pixel User Community. This is one of a few strings that include it. https://productforums.google.com/fo...pPfDGvkNw;context-place=forum/phone-by-google
robsw said:
It's not an LG issue. It's happening with my car's head unit and others are reporting it in the Pixel User Community. This is one of a few strings that include it. https://productforums.google.com/fo...pPfDGvkNw;context-place=forum/phone-by-google
Click to expand...
Click to collapse
I'll just wait patiently to see what happens. I'm hopeful it's not a hardware defect with the bluetooth chip in my phone. I never use bluetooth car's head unit, for whatever reason it drops every few seconds or minutes. I'm driving a 2013 Charger, so I'd expect better results. I use aux, and thanks to the USB-C Dongle, I am not stuck without a way to play my music in the car, though without the microphone input from my headset, I can no longer tell Google which song to play.
I just came here to check.
I can place calls and be hear over bluetooth both on the car and my Sol Republic headphones.
Assistant can not hear over either. Assistant does work over a wired headset.
Support had me boot into safe mode, spoiler: Assistant won't even launch in safe mode, and factory reset which did not fix the issue.
They have no resolution at this time, but are looking into it and wanted me badly to leave feedback on the problem. I'd suggest anyone with the problem leave feedback as well.
At least I'm not the only one. They said I'm the first to call. ut then again they also said it coud be a hardware issue which I just can't see.
Mine, too. I have a Pioneer head unit. Playing is fine, Assistant is fine when not connected to Bluetooth, but Assistant just will not work over Bluetooth. I use this all the time so it's already driving me crazy and it's only been one day. (Same head unit worked fine with previous phones... Pixel 1, Nexus 6p, and OnePlus One.)
I'll add myself here as a +1... Same symptoms. Seems like microphone over BT doesn't work.
I have a Plantronics v5200 and it works for calls. But not for assistant. Sucks......it will activate assistant on a long press. But registers no sound. Works perfect on my original xl. So it's not the headset.
Also confirmed that it WILL work just fine if I launch it with "OK Google" instead of a squeeze or button. So it can work... Starting to seem like a bug in Assistant, which makes me hopeful for a decent fix.
@Anaelith Yes, but did you enable bluetooth Mic input from settings? If not, saying "Okay Google" will use the internal microphone in the phone instead of using bluetooth.
Go to Google Now settings > Voice > Enable "Bluetooth headset". This option "Records audio through Bluetooth headset if available"
That aside. I have tried bluetooth mic in a phone call and it works. I also tried Bluetooth audio with my Car's head unit and have not received a single drop. So the drop problem was related to my Nexus 6p.
Seeing as the mic works for phone calls, the problem seems to truly be software related.
Using a Jabra Eclipse, all settings correctly enabled. Not only does the Google Assistant not work, but neither does voice texting.
Worked fine on my original XL, so I know the earpiece is good.
Guess they better look into this...
Works fine on calls, won't work on assistant.
Man, I'm just gonna get my phones six months after release. It sucks to have to debug all this stuff for Google.
[UPDATE] I wrote here and I have a smaller pixel 2, but I have this issue too.
I'm another one. None of my Bluetooth microphones work on the pixel 2 XL, but do on my 6P
Hi everybody I think I may have found a possible fix/workaround
Settings\search\voice\Ok Google detection
Turn on ok Google anytime turn on trusted voice
(May have to do voice training)
Now when I press the call button and say "OK Google" then the command I hear it in my headset and it works. If I don't say ok google it doesn't work. It may be that it's actually my phone picking it up and not the Bluetooth mic but I hear the audio in my headset and can use it to search Google and play music. And it also picks up my audio in calls
I am on a regular pixel 2
Nealian said:
Hi everybody I think I may have found a possible fix/workaround
Settings\search\voice\Ok Google detection
Turn on ok Google anytime turn on trusted voice
(May have to do voice training)
Now when I press the call button and say "OK Google" then the command I hear it in my headset and it works. If I don't say ok google it doesn't work. It may be that it's actually my phone picking it up and not the Bluetooth mic but I hear the audio in my headset and can use it to search Google and play music. And it also picks up my audio in calls
I am on a regular pixel 2
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I tried that.no go.. quite frustrated with this right now. Never realized how much I use this feature.
Sent from my Pixel 2 using Tapatalk
I am facing the same issue. When connected to my BT headset or car BT, it's like my mic mutes after the hot word. Also, some phone calls can't hear me at all. Have to hang up and call back, then no issues. I've also contacted support and sent in feedback with system info to create a ticket.
I was having different issues as well, so I wiped my device and manually put all of my stuff back on (vs doing a restore), just to see if this fixes anything. Haven't retried BT yet, but will this evening. Other issues appear to be gone and the phone feels a lot smoother since doing this though. I think my restore from my OG Pixel didn't go so well.