Crack on back of watch - Moto 360

Has anyone else noticed any sort of scratch or crack in the back of their watches by the area where the plastic back meets the strap? I haven't exposed the watch to any force or stress (no, I haven't tried to replaced the band) so I'm wondering how the hell I have that big crack all of the sudden. It doesn't affect functionality or charging and it doesn't hurt my skin as it isn't raised but I'm just concerned about the durability of the back and if the band is putting some sort of pressure on it while being worn. I tweeted the photo to motorola and they asked me to email their support department as they want to look into it.
I can't attach the photo as it is too big so a link would do. This was taken yesterday and today I just noticed two tiny cracks in the bottom part where the plastic back meets the edge of the band.
https://www.dropbox.com/s/dmpoh6y71q81d19/IMAG0159.jpg?dl=0
If you're having a similar issue, it'd be helpful to tweet at motorola so they can look into it and perhaps send us a replacement.

No permission to view photo.
Sent from my XT1049 using XDA Free mobile app

I've already contacted Motorola about my cracked back and I still haven't heard back from them. I cracked mine myself so not sure what they will do.
Sent from my LG-D415 using XDA Free mobile app

Link has been updated with a working one.

There shouldn't be any tension from the straps on the back of the device. I have yet to witness any crack on any part of my watch even though it has had some rough dealings within the first week itself. The durability of this watch is quite amazing! I sweat in it every day after school due to sports and it dries the leather strap very quickly and I have also banged it against some hard surfaces including splintered wood and no scratches/cracks yet. So my conclusion is: there is no stress applied by the band at all and your case should be a factory shipping problem which you can get replaced.

I already have a light scratch on my black one. It was from bumping into a door with my wrist.
Sent from my LG-D415 using XDA Free mobile app

have you heard back? mine also has a crack on it...

Nothing yet.
Sent from my LG-D415 using XDA Free mobile app

here is mine

they replacing mine with a brand new one 4 days, system down right now tho they gotta call me back in about an hr to finish the process

tauzins said:
they replacing mine with a brand new one 4 days, system down right now tho they gotta call me back in about an hr to finish the process
Click to expand...
Click to collapse
I'll have to call them back then. What number did you call?
Sent from my LG-D415 using XDA Free mobile app

tauzins said:
they replacing mine with a brand new one 4 days, system down right now tho they gotta call me back in about an hr to finish the process
Click to expand...
Click to collapse
So you broke it putting on a watchband and they are replacing it? Pretty generous of them.

Just got off the phone with Motorola. They said it would be $100 to get a replacement due to physical damage. Not sure what else I can do. I guess I'll sell it locally.
Sent from my LG-D415 using XDA Free mobile app

tauzins said:
here is mine
Click to expand...
Click to collapse
Yeah I'm going to say you cracked it changing the band.
That's on you.

Ichibahn SLC said:
Just got off the phone with Motorola. They said it would be $100 to get a replacement due to physical damage. Not sure what else I can do. I guess I'll sell it locally.
Sent from my LG-D415 using XDA Free mobile app
Click to expand...
Click to collapse
That's ridiculous! I tweeted at them again and sent a follow up email because I got two more cracks at the bottom of the device and they are getting bigger each day. This is definitely a manufacturing defect as I have only wore it like any other watch. In fact, I've been babying the thing and been very careful about not to accidentally hit it or drop it.
Where did you get yours from? I'm thinking about just going to best buy for an exchange

miguelrodas said:
That's ridiculous! I tweeted at them again and sent a follow up email because I got two more cracks at the bottom of the device and they are getting bigger each day. This is definitely a manufacturing defect as I have only wore it like any other watch. In fact, I've been babying the thing and been very careful about not to accidentally hit it or drop it.
Where did you get yours from? I'm thinking about just going to best buy for an exchange
Click to expand...
Click to collapse
Bestbuy as well. I will try the tweet route.
Sent from my LG-D415 using XDA Free mobile app

Ichibahn SLC said:
Just got off the phone with Motorola. They said it would be $100 to get a replacement due to physical damage. Not sure what else I can do. I guess I'll sell it locally.
Sent from my LG-D415 using XDA Free mobile app
Click to expand...
Click to collapse
I saw your ad on KSL. LOL small world.

D1G1N1XY said:
I saw your ad on KSL. LOL small world.
Click to expand...
Click to collapse
Indeed it is. Throw me an offer if interested. I'm willing to loose money for a fellow XDA member.
Sent from my LG-D415 using XDA Free mobile app

i got the same crack with the original band so WTF is going on with the back plate?

Are these cracks appearing upon initial inspection/first couple of days?
Or are these cracks in watches worn for weeks

Related

Official Samsung book case $40 on Newegg!

I'm just browsing, tooting my on horn on newegg by reading all the positive reviews for this thing when I see this:
http://www.newegg.com/Product/Product.aspx?Item=N82E16834989204
The official Samsung book case and its only 40$ shipped..
I hope this hasn't already been posted and hope it helps someone.
Sent from my GT-N8013 using xda app-developers app
They really messed up when making this case . It could have been amazing except for one huge flaw, the flap folds over the back camera. It is impossible to take a picture unless you have 3 hands lol.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
flex3269 said:
They really messed up when making this case . It could have been amazing except for one huge flaw, the flap folds over the back camera. It is impossible to take a picture unless you have 3 hands lol.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
Yes it's a design flaw, but one could try to use the camera in portrait mode. It would be kind of awkward though.
Just pulled the trigger and bought this case from newegg. I signed up for the free trial for free 2day shipping from shoprunner so it came out to $37 bucks. Then I went to shoprunner to cancel my free trail before I FORGET to cancel (as well all do from time to time) and they gave me a 90 day free trial where they WON'T bill me after the trial is up! Plus if I use shoprunner three times before the 90 days is up they give me a year FREE!!! Can someone say "WINNING!!!" Lol! Thanks op for posting this! I should be getting the case by Thursday the latest, so i'll come back with pictures!!!
flex3269 said:
They really messed up when making this case . It could have been amazing except for one huge flaw, the flap folds over the back camera. It is impossible to take a picture unless you have 3 hands lol.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
and no magnets holding the cover. The cover will be flapping around if you hold it the wrong way. The earphone cut out maybe useful, but ugly in my personal opinion.
its $35 now...just an update
TonyBigs said:
Yes it's a design flaw, but one could try to use the camera in portrait mode. It would be kind of awkward though.
Click to expand...
Click to collapse
You can actually stay in landscape, but hold it upsidedown . Just tested and pic is just fine.
salmonsushi said:
and no magnets holding the cover. The cover will be flapping around if you hold it the wrong way. The earphone cut out maybe useful, but ugly in my personal opinion.
Click to expand...
Click to collapse
There's magnets on the back to hold the flap when it's opened and when it's used as a stand. They could not use a closure magnet as there isn't a bezel. I suppose they would have had to design the tablet with a closure magnet in mind like Apple did. Of course then they would be sued.
idelgado782 said:
Just pulled the trigger and bought this case from newegg. I signed up for the free trial for free 2day shipping from shoprunner so it came out to $37 bucks. Then I went to shoprunner to cancel my free trail before I FORGET to cancel (as well all do from time to time) and they gave me a 90 day free trial where they WON'T bill me after the trial is up! Plus if I use shoprunner three times before the 90 days is up they give me a year FREE!!! Can someone say "WINNING!!!" Lol! Thanks op for posting this! I should be getting the case by Thursday the latest, so i'll come back with pictures!!!
Click to expand...
Click to collapse
Newegg is always winning.. glad it helped tho.
Sent from my GT-N8013 using xda app-developers app
flex3269 said:
They really messed up when making this case . It could have been amazing except for one huge flaw, the flap folds over the back camera. It is impossible to take a picture unless you have 3 hands lol.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
Who uses the camera on a tablet anyways?
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younix258 said:
Who uses the camera on a tablet anyways?
Sent from my GT-N8013 using xda app-developers app
Click to expand...
Click to collapse
Exactly my thinking

Can I fix the scratches on my phone?

Bought my phone yesterday at BestBuy....I let my friend borrow it and she scrtched with her bag....a small scratch on the left side....ohhhhh myyy goossshhh I feel so horrible now....anyway to fix it?
Sent from my SAMSUNG-SGH-I747 using XDA Premium HD app
The side where? On the screen, the front bezel, the battery cover?? If its on the case of the phone somewhere i suppose you could find replacement parts online and swap all the internals if you were so inclined. If the screen itself is scratched, other than some hair brained schemes like blow torches and sand paper i would say you are stuck with the scratch. The good news is a decent screen protector film should disguise anything other than a major disfiguring.
VeryCoolAlan said:
Bought my phone yesterday at BestBuy....I let my friend borrow it and she scrtched with her bag....a small scratch on the left side....ohhhhh myyy goossshhh I feel so horrible now....anyway to fix it?
Sent from my SAMSUNG-SGH-I747 using XDA Premium HD app
Click to expand...
Click to collapse
Return the phone? Buy Black Tie Protection and swap it out?
dntesinfrno said:
The side where? On the screen, the front bezel, the battery cover?? If its on the case of the phone somewhere i suppose you could find replacement parts online and swap all the internals if you were so inclined. If the screen itself is scratched, other than some hair brained schemes like blow torches and sand paper i would say you are stuck with the scratch. The good news is a decent screen protector film should disguise anything other than a major disfiguring.
Click to expand...
Click to collapse
Right on the left side where the screen starts....next to the white...mmm
Okay guess I gotta get a screen pro
Sent from my SAMSUNG-SGH-I747 using XDA Premium HD app
thacounty said:
Return the phone? Buy Black Tie Protection and swap it out?
Click to expand...
Click to collapse
Seriously? I'm about 99.999999% sure scratching the phone is not covered by any sort of warranty, not only is this terribly unhelpful it is unbelievably preposterous.
dntesinfrno said:
Seriously? I'm about 99.999999% sure scratching the phone is not covered by any sort of warranty, not only is this terribly unhelpful it is unbelievably preposterous.
Click to expand...
Click to collapse
I worked at Best Buy. If you are within 30 days they will probably take it back. Also, Black Tie is a protection plan that covers everything but lost and stolen. I will be sure not to help out in this thread any more though.
thacounty said:
I worked at Best Buy. If you are within 30 days they will probably take it back. Also, Black Tie is a protection plan that covers everything but lost and stolen. I will be sure not to help out in this thread any more though.
Click to expand...
Click to collapse
I apologize if i came off as being forward, but 'just take it back' is pretty lame advice for user error, regardless if it is possible or not.
dntesinfrno said:
I apologize if i came off as being forward, but 'just take it back' is pretty lame advice for user error, regardless if it is possible or not.
Click to expand...
Click to collapse
I had people bring back phones that had water damage. Half our managers would say take it back and the other half would think about it and then may or may not do it. If he just got it yesterday he could reason that it was too easy to scratch since it is supposed to have gorilla glass. I've returned more with less reason because the customer was nice.
thacounty said:
I had people bring back phones that had water damage. Half our managers would say take it back and the other half would think about it and then may or may not do it. If he just got it yesterday he could reason that it was too easy to scratch since it is supposed to have gorilla glass. I've returned more with less reason because the customer was nice.
Click to expand...
Click to collapse
So can I just exchange it? Like next week-?
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VeryCoolAlan said:
So can I just exchange it? Like next week-?
Sent from my SAMSUNG-SGH-I747 using XDA Premium HD app
Click to expand...
Click to collapse
I stated that I wasn't going to help because my advice was disliked. But, if it was my store I'd give you some Crap then help you out if you were nice and reasonable. You could also get the protection plan. I'd be tons more likely to help you if you had that.
thacounty said:
I stated that I wasn't going to help because my advice was disliked. But, if it was my store I'd give you some Crap then help you out if you were nice and reasonable. You could also get the protection plan. I'd be tons more likely to help you if you had that.
Click to expand...
Click to collapse
I have the geek squad plan thing...
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VeryCoolAlan said:
I have the geek squad plan thing...
Sent from my SAMSUNG-SGH-I747 using XDA Premium HD app
Click to expand...
Click to collapse
Then you should have no trouble.
thacounty said:
Then you should have no trouble.
Click to expand...
Click to collapse
Do I have to unroot and such? Or iust wipe?
Sent from my SAMSUNG-SGH-I747 using xda premium
VeryCoolAlan said:
Do I have to unroot and such? Or iust wipe?
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
You don't really have to do either one, but if you are trying to swap it in store I would, and you have to have a reason other than the scratch. If you are using GSBTP you need to break something on it so they'll send it off. If you use GSBTP you don't need to unroot because that doesn't matter.
What if I just brick my phone on purpose?
Sent from my SAMSUNG-SGH-I747 using xda premium
VeryCoolAlan said:
What if I just brick my phone on purpose?
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Would probably work. I have taken more than one brick back.
VeryCoolAlan said:
Bought my phone yesterday at BestBuy....I let my friend borrow it and she scrtched with her bag....a small scratch on the left side....ohhhhh myyy goossshhh I feel so horrible now....anyway to fix it?
Sent from my SAMSUNG-SGH-I747 using XDA Premium HD app
Click to expand...
Click to collapse
Find a less clumsy friend.
Clumsy people can be a pain
would it be bad if you just swap it out saying you actually want the blue one but buy the screen protector to hide the scratch, and then a couple days later just go back and switch to a new white one saying you actually preferred the white one to the blue one?
Get Ghost Armor installed on it. It will fill in the scratch and protect it from now on.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
jmacdonald19 said:
Get Ghost Armor installed on it. It will fill in the scratch and protect it from now on.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
I ordered a mirror one. A generic one. And a matte anti glare/ fingerprint one... which should I choose?
Btw thanks to all you guys helping me and not being like (**** this guy and his problem lol)
Sent from my SAMSUNG-SGH-I747 using XDA Premium HD app

The sad story of a Broken Screen and no options...

Alright, so the unthinkable happened. Yes, I dropped my beloved Note II. Less than two weeks into owning it, too.
The drop was about 2 feet and landed on my foot, then bounced onto a tile floor (yeah, I know). The fall was light and hardly made a sound, but alas I now have a spiderweb originating on the left side of my screen. It's not too bad but here are some pictures so you know the kind of damage that can befall your phones.
It was VERY difficult to take pictures of, but it's easy to see under a light. I just thought some of you might want to know how easily the screen can be broken.
If anyone has any advice on dealing with this, It would be greatly appreciated.
P.S. I'm in Canada with Bell, and have their smartphone premium care plan. I haven't spoken to anyone yet as this happened this evening, but it looks like it only covers accidental damage resulting in failure, for which i have to pay 150$ for a new phone (that seems to be the only option). So for now I think I'm stuck with a very sadly broken screen. If anyone cares, I'll update later after I talk to them.
I have same plan with Bell. You will be covered. Just have to pay the $150 on your next bill and send in your old one. My daughter dropped a 3 week old bold 9900 into the toilet and it was covered!
Sent from my SGH-I317M using xda premium
http://www.ebay.com/sch/i.html?_trk...+note+2+replacement+screen&_sacat=0&_from=R40
Damn man sorry to hear that. I've only done iphone screen replacements so not sure how difficult these are to replace but here are some you can pick up if your comfortable doing this kind of stuff.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
same happened to mine today but the damage is much worse.
If anyone has experience with repair options I'd love to hear about it.
I got mine on release day, and the guy in the store took their demonstrator to lunch and dropped it. Cracked the screen on the corner.
I replaced the screen on my Inspire and it wasn't too bad. I watched the video of replacing on the GN2 and it looked quite a bit easier, so I think you would be fine trying to replace yours. Good luck
Too funny. I did the same yesterday. Had it sitting on my wallet face down on the kitchen table and it slid. I caught it with my legs, rolled off my foot and hit the ground. About a 6 inch fall at most. Two big cracks and a chip. Two generations of notes, two broken screens Haha.
Have a square trade warranty and the phone actually functions like normal so there is at least that.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Forgot to add this excellent site http://www.ifixit.com/Guide/Galaxy+Note+2+-+N7100+Complete+Disassembly+&+Assembly/11811/1 Its where I learned how to do idevices.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
I got the AT&T protection plan for just 10 bucks more, covers everything...... EVERYTHING!
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
45ACP1911 said:
http://www.ebay.com/sch/i.html?_trk...+note+2+replacement+screen&_sacat=0&_from=R40
Damn man sorry to hear that. I've only done iphone screen replacements so not sure how difficult these are to replace but here are some you can pick up if your comfortable doing this kind of stuff.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
The problem is that I'm not sure if it's just the glass on the front that's broken, or the OLED/ touch panel itself (since I believe it is a single panel on this phone, right?), which is at minimum 200$ to order the part. I am entirely comfortable replacing it myself, though I don't want to pay that much if I can avoid it.
I'll take it to the Bell store tomorrow and see what they can do before doing anything else though.
SpectrumOnFire said:
The problem is that I'm not sure if it's just the glass on the front that's broken, or the OLED/ touch panel itself (since I believe it is a single panel on this phone, right?), which is at minimum 200$ to order the part. I am entirely comfortable replacing it myself, though I don't want to pay that much if I can avoid it.
I'll take it to the Bell store tomorrow and see what they can do before doing anything else though.
Click to expand...
Click to collapse
If you can turn it on and see the OLED is providing images then its fine. The didgitizer is all you need to replace. The ifixit link is the best place to learn from. I replace screens on many phones and as long as you follow the golden rules your going to have a great repair experience.
1. Ask or search before you guess
2. NEVER EVER force anything. If it wont budge seems to require force. Check your sorce and ask first.
3. Double check all your connections
4. Keep a clean work space with plenty of light.
5. Stay geounded. (Usa a mat, strap, or whatever.)
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
45ACP1911 said:
http://www.ebay.com/sch/i.html?_trk...+note+2+replacement+screen&_sacat=0&_from=R40
Damn man sorry to hear that. I've only done iphone screen replacements so not sure how difficult these are to replace but here are some you can pick up if your comfortable doing this kind of stuff.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
So the link in this post should be the piece I would buy? (Thanks 45ACP1911)
Just curious. Do any of you guys have a case on when the Note fell ?
kvssvarma said:
Just curious. Do any of you guys have a case on when the Note fell ?
Click to expand...
Click to collapse
Nope, no case. Got the Samsung tpu case incoming now though for when I send it in for warranty repair.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
drochro said:
I got the AT&T protection plan for just 10 bucks more, covers everything...... EVERYTHING!
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Click to expand...
Click to collapse
10 dollars more... every month
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majorbgss said:
10 dollars more... every month
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Click to expand...
Click to collapse
Plus deductible of $200 I believe.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
That's why I waited to buy from Best Buy, it's$10/mo, but no deductible. You might get a refurb if they can't fix it, but at least it is free.
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Astom22 said:
That's why I waited to buy from Best Buy, it's$10/mo, but no deductible. You might get a refurb if they can't fix it, but at least it is free.
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Click to expand...
Click to collapse
Does at&t give you a new one if they can't fix?
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sodomanaz said:
Plus deductible of $200 I believe.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
They have 2 insurance options
1) $7.00 - Insurance Only
2) $10.00 - Insurance + Better CS + GPS Location Services
When I was in the store to change sim cards, the in store rep told me only the $10.00 was available. However, when I called into AT&T CS, they allowed me to chose just the $7.00 option. $200.00 deductible still applies.
I believe it was covered in a previous thread, but Best Buy insurance does not cover lost or stolen phones.
pyo said:
They have 2 insurance options
1) $7.00 - Insurance Only
2) $10.00 - Insurance + Better CS + GPS Location Services
When I was in the store to change sim cards, the in store rep told me only the $10.00 was available. However, when I called into AT&T CS, they allowed me to chose just the $7.00 option. $200.00 deductible still applies.
I believe it was covered in a previous thread, but Best Buy insurance does not cover lost or stolen phones.
Click to expand...
Click to collapse
Yeah my wife got the same deal and looking online at the bill I lold and unchecked the extra $3 as I'm smart enough and don't need att's help in regards of setting anything up or any kind of usage.
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Dropped my N2

So I've had the note 2 for over a month now. I don't have a screen protector or a case on. And I've dropped my phone twice and got some Nick around the side. So I ordered a case on eBay, seller is from China and of course I'm still waiting for the case to arrive. Today I dropped my phone right on my concrete drive way. ..and the screen is cracked
Get a case for your phone guys!
Sent from my SGH-T889 using xda app-developers app
jacky37 said:
So I've had the note 2 for over a month now. I don't have a screen protector or a case on. And I've dropped my phone twice and got some Nick around the side. So I ordered a case on eBay, seller is from China and of course I'm still waiting for the case to arrive. Today I dropped my phone right on my concrete drive way. ..and the screen is cracked
Get a case for your phone guys!
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
That's what we've been telling YOU.
jacky37 said:
So I've had the note 2 for over a month now. I don't have a screen protector or a case on. And I've dropped my phone twice and got some Nick around the side. So I ordered a case on eBay, seller is from China and of course I'm still waiting for the case to arrive. Today I dropped my phone right on my concrete drive way. ..and the screen is cracked
Get a case for your phone guys!
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Man that sucks . Hope you had insurance. Once I saw glass was corner to corner on this device I didn't even really touch it till my case arrived. Sorry your phone broke.
I'm on tmobile prepaid 4g plan and I got the phone out rightso no warranty for me. But at least the crack is at the top right hand corner and not in the middle.
Sent from my SGH-T889 using xda app-developers app
Ive dropped it 3 times and no screen damage. Just slight scratch on the side of the bezel. The second time i dropped it the button that you press on the spen came off and i was never able to find it though.
Sent from my SGH-T889 using xda app-developers app
jacky37 said:
I'm on tmobile prepaid 4g plan and I got the phone out rightso no warranty for me. But at least the crack is at the top right hand corner and not in the middle.
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
That's too bad. :sorry:
I never needed a case for my vibrant, dropped it more times than I can remember. No cracks but lots of dings and body scars. But this phone being as heavy as it is, is different. you NEED a case for it. Luckily the op's glass shatter didn't cover the camera so yeah, you got lucky man.
Some_dude36 said:
Man that sucks . Hope you had insurance. Once I saw glass was corner to corner on this device I didn't even really touch it till my case arrived. Sorry your phone broke.
Click to expand...
Click to collapse
Same here. Waited a month before the otterbox came out before I used mine.
Sent from my SAMSUNG-SGH-I317 using xda premium
Yep I'm accident prone that's why I got a body glove until my otterbox defender came.
Sent from my SGH-T889 using xda app-developers app
This is a reason why I bought a case right after purchasing note 2.
On a phone like this...its worth getting insurance on it
Yup im using flip cover as temp till I get case that completely covers this phone. ..looking for a tpu case but haven't found one yet. Also never had insurance on any phone but got it for this one. ..she's Too much of a beauty to risk.
Sent from my SGH-T889 using xda app-developers app
jacky37 said:
I'm on tmobile prepaid 4g plan and I got the phone out rightso no warranty for me. But at least the crack is at the top right hand corner and not in the middle.
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
you can get insurance on pre-paid.
when i was working at the store, i would not let somebody leave unless they had insurance or a case. this is exactly why. you drop something made of glass, it will likely break. until that flex composite screen is implemented on these devices, well, good luck and cross your fingers if you drop one of these things.
OP, sucks man. sorry to hear that. i have been lucky thus far and dropped many of my devices without cracking a screen. had a case on my s3, and my note II simply because they are bigger, weigh more, and therefore will hit the ground with more force.
get a case, and be careful
Bought a otterbox defender case . Dropped phone a few times since and everything is ok. Makes your heart drop to watch it bounce though.
Sent from my SGH-T889 using xda app-developers app
That sucks sorry, when I seen the screen was corner to corner, I kept it in the box and used my S3 until I got a case.
Sent from my SGH-T889 using xda premium
Dropped mine and spidered the entire front. Got insurance thank God. I have been anti protection forever, but this phone is different. Glass is too accessible.
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I didn't take the note out of the store until I had a case @@
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Cracked case

Did some one else also got their phone cracked?
I babied it since I bought, not even a minute scratch, every thing pristine. Called customer service, they claim any physical damage is not covered under warranty.:crying: Even sent them links and posting full of same problem.
NEVER going to buy any Samsung products.
mind posting a link to this cracked case?
The top left corner of the back has a nice crack, developed in a week because of their plastic. I just went on eBay and got another one for cheap. Never dropped it either but oh well, at least the screen is in tact
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Mine too. I told Samsung about it just to let them know about poor build quality, they kept trying to get me to send it back to them so they could rape me on fixing it no matter how many times I told them that I didn't care about the crack I was just letting them know that I was disappointed in the quality. I think I am done buying samsungs, I will go with Google branded devices from now on.
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Prime said:
mind posting a link to this cracked case?
Click to expand...
Click to collapse
My phone had identical crack.
http://www.androidauthority.com/gal...rtphone-samsung-repair-affected-units-101957/
crasher17 said:
Did some one else also got their phone cracked?
I babied it since I bought, not even a minute scratch, every thing pristine. Called customer service, they claim any physical damage is not covered under warranty.:crying: Even sent them links and posting full of same problem.
NEVER going to buy any Samsung products.
Click to expand...
Click to collapse
You'll never buy another Samsung product? No blu ray player? Or a nice LED TV from them.
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scorpiopantera said:
You'll never buy another Samsung product? No blu ray player? Or a nice LED TV from them.
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Click to collapse
I was a die hard Samsung person until my s3 I have a Samsung fridge, 2 Samsung TVs, 2 captivates, a blue ray player, a focus 2, a Bluetooth earpiece, and I recommended Samsung to everyone. I am quite disapointed in the way they handled my advice, I wasn't asking for service or a replacement, I was just letting them know I was not happy with the quality of my device. So I think I am done with Samsung for a while, I love my nexus 7 so I will be going Google for the time being.
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scorpiopantera said:
You'll never buy another Samsung product? No blu ray player? Or a nice LED TV from them.
Sent from my SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
NEVER!!!
I had their plasma, paid ridiculous high price 11 years ago, still going very strong. Windows OS Focus phone, great quality. But now after knowing their problem, how they treat me. I will even persuade others from buying their products.:crying:
Lol I thought the whole time the cracks were part of the bezel hahaha I have 4 of them one in each corner. What a coincidence lol but yeah they don't bother me. I always have my phone in a case, but yeah I totally thought it was part of the design and I noticed the bezel is all uneven around the screen... Some gaps bigger than others... Samsung always has issues on their bezels.... The Note was the worst. Not OCD about it. But I did notice it
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I used to baby my phone, but I couldn't find a good screen protector that worked with my case.
I love using the matte-finished screen protectors that are reusable (I'm using the Mochi brand). I'm still very careful about my phone, though.
Noticed a fresh crack appeared in bottom, on top of USB. Looks like whole bezel will fall apart.
That sucks. So far, no scratches after about 8 months use. Good to be on the lookout for them though!

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