Develop Bugs

[Q] Dropped my phone screen cracked

Phone was two feet from the floor. Dropped. Screen is cracked. Im not on any insurance currently. Whats the best and cheapest way to get it repaired or replaced? Thanks

Take it to a local repair shop. Unless your capable of replacing it yourself then Amazon is your best friend. IMHO taking it in somewhere is what I would do.
Sent from my SGH-T989 using Tapatalk

The screen and digitizer are both 1 piece. You can only buy the super amoled screen from samsung. you will have to send it to them I believe the cost is about 150 dollars
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shehrammajid said:
The screen and digitizer are both 1 piece. You can only buy the super amoled screen from samsung. you will have to send it to them I believe the cost is about 150 dollars
Sent from my SGH-T989 using XDA App
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How?
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Call the galaxy s Support line. Just google the number. You will have to send the phone in. I'm not sure, but I think the 150 includes labor. There was another thread about a person who did the same thing. More details there. I'm in my phone, but if I find the thread ill pit up a link here.
Sent from my SGH-T989 using XDA App

Found it..all the information is pretty much in the first post
http://forum.xda-developers.com/showthread.php?t=1350225
Sent from my SGH-T989 using XDA App

Always sad to see this happen!

does this phone not have gorilla glass? Or is that just the international version? I dropped my phone last night out of my car but luckily the leather case it was in protected it from any damage.

The gorilla glass is scratch proof, not crack proof.

I stepped on my phone and the screen cracked. What the hell Samsung and gorilla glass

jim93 said:
I stepped on my phone and the screen cracked. What the hell Samsung and gorilla glass
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you stepped on it? Well, no wonder it broke lmao
Sent from my SGH-T989 using xda premium

That's why you need a soft case. It even saved my HD2 when I dropped from about 1 meter (and stepped on it!!!).
It got some scratches on the cam, but the screen saved.

Why not just call T-Mobile and have them send you a replacement?
I accidentally got candle wax on my screen which left a permanent mark that was rough to the touch. I tried everything to remove it, even a razor blade, but nothing worked. I don't have insurance either but I called T-Mobile and told them the story. After paying $120 they sent me a replacement. If you can go this route it will probably be cheaper and faster than going through Samsung. I was pretty pleased with the outcome through T-Mobile.

iloveandroid16 said:
Its not even scratch proof because after the first 3 days i had 2 scratches...
Sent from my SGH-T989 using Tapatalk
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Every glass has its weak spots. I am running without a screen protector for 3 weeks now and my phone has been through hell (keys, dropped, etc...) The sides are clean because of my TPU case and the screen is still like brand new. No scratches at all

Kid Poker said:
The gorilla glass is scratch proof, not crack proof.
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Wrong. It's not scratch proof either, it's scratch resistant. You can definitely still scratch gorilla glass without really trying (phone in pocket with keys for example)
Sent from my SGH-T989 using xda premium

This phone even though has textured back is more slippery than my old vibrant from the smooth round bezel... I almost dropped mine a few times.
Sent from my SGH-T989 using XDA App

I have dropped mine like 6 or 8 times. I have a body glove case and when it hits the ground the case explodes apart. But for some miraculous reason the screen has not cracked,yet.

billydroid said:
I have dropped mine like 6 or 8 times. I have a body glove case and when it hits the ground the case explodes apart. But for some miraculous reason the screen has not cracked,yet.
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All the impact and momentum transferred into making your case explode instead of making your phone/screen explode.
---------- Post added at 10:57 PM ---------- Previous post was at 10:56 PM ----------
Towle said:
Wrong. It's not scratch proof either, it's scratch resistant. You can definitely still scratch gorilla glass without really trying (phone in pocket with keys for example)
Sent from my SGH-T989 using xda premium
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Regardless of whatever it is... one thing it's not is bullet proof...

easy. Call T-mobile add the insurance and after like a week go to local store for replacement

You can only add insurance within the 14 days from purchase or 30 days in some states. After that you are sol.
NICEGYPT said:
easy. Call T-mobile add the insurance and after like a week go to local store for replacement
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Sent from my SGH-T989 using XDA App

Amzer shatterproof screen protector

I have been hearing a lot of cases when our Galaxy SIII's screen has shattered when dropped that too not from a height. Then i heard of AMZER's shatter proof series and i pre-ordered it 3 days ago. Now my case protector has arrived and it is the toughest screen protector i have ever used. I was so lucky that i bought it on time. It was dropped by a kid with face on and nothing happened. This one is really tough guys.
Check this http://www.amzer.com/Amzer-ShatterP...-for-Samsung-GALAXY-S-III-GT-I9300-P94905.htm

It's definitely scratch proof, but shatter proof?

Yes I agree with the OP - knocked my sgs3 off and it hit the corner of the table and then floor - screen first - i have cracked by display on the sensation in a similar situation - this time not even a scratch and this thing sticks right on! Solid stuff here - will post a review later on! must order it guys only 29 bucks!

How is this different then the zagg hd?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Andrew_han said:
How is this different then the zagg hd?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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If it doesn't suck completely after 2 weeks it is better.

i have the verizon protector on mine, which doesnt go all the way to the edge, but when mine cracked, it rounded it self off when it ran under the screen protector and turned around like "ohh can't go that way" lol https://sphotos-a.xx.fbcdn.net/hphotos-snc7/s720x720/386262_10151093476528557_832449593_n.jpg

hmmm this looks interesting. is this screen protector curved to match the glass? thanks.

thacounty said:
If it doesn't suck completely after 2 weeks it is better.
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Ive had mine on for over a month now and it still looks and feels great

Andrew_han said:
Ive had mine on for over a month now and it still looks and feels great
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Mine has indentions that are inexcusable. It is ridiculous. I have seen it before, but this is really bad.

How does this screen protector feel? Is it pretty smooth and does it have that orange peel effect?

Use that lifetime warranty to get a new one, mine has been amazing
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

The coverage for my S3 is perfect to the millimeter the front sensors and camera also unhindered!
I just noticed on amzer's site they posted a few videos - you got to see them to believe them - i will ask you guys to dump zagg hd - i have used it and it feels super uneven, can't play temple run with it on - this is as smooth as the glass itself!
have a see:
Drill test:
Hammer test:

Andrew_han said:
Use that lifetime warranty to get a new one, mine has been amazing
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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Know of a way to warranty without paying 3.99?

Looks awesome, but for $29.99? I rather get the Spectre Glass screen protector for the same price.

The hammer test link didn't work. I found a brick test. That's crazy. I don't understand how it is possible.
http://www.youtube.com/watch?v=pnqBqPfxnY4&feature=youtube_gdata_player
Sent from my SPH-L710 using Tapatalk 2

Drill is running in reverse. No wonder why it didn't hurt the phone.

Wasn't so impressed with the hammer or drill test BUT the brick test just baffles my mind. Hell, the corner of the brick even embedded itself into the damn thing and even tore n stayed stuck after peeling off the protector ? !

I have bad luck with dry installation lol.. Wonder if it will ever have a wet version
Sent from my SAMSUNG-SGH-I747 using xda premium

Wow so maybe it is worth the money then... like others I wasn't impressed with the weak hammer hits and the reversed drilling videos.
Sent from my SGH-I747M using xda app-developers app

waiters said:
I have bad luck with dry installation lol.. Wonder if it will ever have a wet version
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I thought it was a wet application ?

Screen scratched with protector on

I had a screen protector on since day one. Yesterday I went to replace it and when I took it off my screen had about 5 scratches on it... Gorilla glass and screen protector, and still doesn't help lol smh
Anyone else have this happen?
Sent from my SGH-T999 using xda app-developers app

I hope not, I always take of my phones, have an invisibleshield on this bad boy, if I get a scratch I'll be pissed!

If it makes you feel any better, my glass cracked in two different places from sliding off my chest while I was laying on the floor.
Sent from my SGH-T999 using xda premium

jonathan3579 said:
If it makes you feel any better, my glass cracked in two different places from sliding off my chest while I was laying on the floor.
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Wow it cracked from like a 2ft slide?
Smh so much for this gorilla glass
Sent from my SGH-T999 using xda app-developers app

I dropped mine from about 5 feet in the air onto solid concrete. It landed directly on the back side (battery cover) and hardly marked my back casing and nothing happened to the phone at all.
No screen protector or case.

uoY_redruM said:
I dropped mine from about 5 feet in the air onto solid concrete. It landed directly on the back side (battery cover) and hardly marked my back casing and nothing happened to the phone at all.
No screen protector or case.
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Wow red you got lucky.
Sent from my SGH-T999 using xda app-developers app

Crisisx1 said:
Wow it cracked from like a 2ft slide?
Smh so much for this gorilla glass
Sent from my SGH-T999 using xda app-developers app
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No, it cracked from about a 6 inch slide. That's the worst part about it. There's not a single mark on my phone because it was in a case when it happened. I called Samsung and they have to evaluate whether the damage was caused by me or some sort of manufacturing defect. I'm almost positive they're gonna rule against me despite how ridiculous the circumstances were.
Sent from my SGH-T999 using xda premium

jonathan3579 said:
No, it cracked from about a 6 inch slide. That's the worst part about it. There's not a single mark on my phone because it was in a case when it happened. I called Samsung and they have to evaluate whether the damage was caused by me or some sort of manufacturing defect. I'm almost positive they're gonna rule against me despite how ridiculous the circumstances were.
Sent from my SGH-T999 using xda premium
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That sucks! What case are you using?
Sent from my SGH-T999 using xda app-developers app

jonathan3579 said:
No, it cracked from about a 6 inch slide. That's the worst part about it. There's not a single mark on my phone because it was in a case when it happened. I called Samsung and they have to evaluate whether the damage was caused by me or some sort of manufacturing defect. I'm almost positive they're gonna rule against me despite how ridiculous the circumstances were.
Sent from my SGH-T999 using xda premium
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Wow 6 inch fall and it cracked. I've thrown me phone on my bed before from like 6 feet and nothing but then again that's a soft area
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g2uzer said:
That sucks! What case are you using?
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It was just some plastic case that Target (ironically) had on clearance. I kinda regret that decision...

It mostly depend on the point of impact. If you dropped it directly at it's corner, it'll most likely crack. And I feel the screen on this phone cracks way too easily. I've dropped it once on my bed. Luckily the screen didn't crack.

I have minor scratches on my screen from I have no clue what, I've had a case on it since day one and never lay my phone on its front only on the back and it has minor but noticeable scratches. Annoying and very weak GG
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My back also has some nasty scratches but are only visible in direct sunlight its probably from setting it on tables and desks in class
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jonathan3579 said:
No, it cracked from about a 6 inch slide. That's the worst part about it. There's not a single mark on my phone because it was in a case when it happened. I called Samsung and they have to evaluate whether the damage was caused by me or some sort of manufacturing defect. I'm almost positive they're gonna rule against me despite how ridiculous the circumstances were.
Sent from my SGH-T999 using xda premium
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if you goto the galaxy s3 i747 general section there is info on how to replace the front glass. seems easy

I use the otterbox defender series and I have dropped the phone onto big Lots floor from about 5.6 feet and there was not even a mark
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ktetreault14 said:
I use the otterbox defender series and I have dropped the phone onto big Lots floor from about 5.6 feet and there was not even a mark
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Yep Otterbox defender for me too. Well worth the money.

zer0trip said:
Yep Otterbox defender for me too. Well worth the money.
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Xs 3! , dont care if it adds to much bulk, I work construction so definitely worth it
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js2021 said:
if you goto the galaxy s3 i747 general section there is info on how to replace the front glass. seems easy
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I just looked at that thread. I'm gonna definitely mow it over and see if I can find a little more info. Thank you!
Sent from my SGH-T999 using xda premium

Those reporting scratches with a screen protection could you please let us know which skin you were or are using?

First it was some regular screen protector that came from the mobile I believe now I put on stealth shield screen protector
Sent from my SGH-T999 using xda app-developers app

My sgs3 survive sevond floor drop

Just drop my phone from second floor window. Slipped out my shirt pocked when i was trying to reach something
Hit asphalt driveway and fell apart (battery and bavk cover ) beside some scratches on body screen and glass in one pice and works without any problems
Sent from my SGH-T999 using xda premium

Wait so the screen didn't shatter?!?! That's insane lol
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Show pics!
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Im gona send some pics later. I was thinking that nothing left from the screen
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It can be dropped from 2ft to a carpet floor and get a crack. I've dropped it on tile from about 3 ft and nothing happened. Two stories is outrageous though haha, any case or anything on it?
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dude go buy a scratcher pronto! before your luck balances out! ask a girl to show her titties! do everything! lol

I would not want to drop my phone from 4ft let alone a second floor drop..

U mind trying to drop it from third floor lol?

That was accident usualy i have it on otterbox on belt clip. But i was off work so i took it out the case. I wad tfuing to reach for something that fell in to gutter and my phone slipped out from my shirt pocket. I tought it gone. But survive. Pics tomm morning
Ps. I played lottery , mega millions tonight. Maybe it was a sd ighn
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piciu82 said:
That was accident usualy i have it on otterbox on belt clip. But i was off work so i took it out the case. I wad tfuing to reach for something that fell in to gutter and my phone slipped out from my shirt pocket. I tought it gone. But survive. Pics tomm morning
Ps. I played lottery , mega millions tonight. Maybe it was a sd ighn
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Think the fall borked your keyboard man
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piciu82 said:
That was accident usualy i have it on otterbox on belt clip. But i was off work so i took it out the case. I wad tfuing to reach for something that fell in to gutter and my phone slipped out from my shirt pocket. I tought it gone. But survive. Pics tomm morning
Ps. I played lottery , mega millions tonight. Maybe it was a sd ighn
Sent from my SGH-T999 using xda premium
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You get lucky one never twice in a row let us know if you win and if you do so and decide to buy the swarovski s3 send me your old
Sent from my SGH-T999V using xda premium

Was it a two story window in a Barbie house? The housing of my first GS3 cracked from about two feet up onto carpet, you sir are a lucky guy.

shahkam said:
You get lucky one never twice in a row let us know if you win and if you do so and decide to buy the swarovski s3 send me your old
Sent from my SGH-T999V using xda premium
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One is better than none!
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today might be an S3 mercy day!
first day of ownership and i drop my phone from a 3.5 ~ 4' height on a carpeted floor. Thank God nothing happened but knowing how bad my luck is i was expecting the worse when i picked it up.

Teo032 said:
One is better than none!
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Yeah i guess
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So apparently the glass on these shatter easy. I keep a commuter series otter box on mine 24/7. Would it help prevent the screen cracking? Maybe cushion it. Or do I need to invent a see thru metal screen protector?
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fateownzyou3 said:
So apparently the glass on these shatter easy. I keep a commuter series otter box on mine 24/7. Would it help prevent the screen cracking? Maybe cushion it. Or do I need to invent a see thru metal screen protector?
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The otter box should do..
I have bought an incipio case really love the look it gives and doesnt make it too heavy ..
However it is a damn dust magnet thats the only downside :/
Sent from my SGH-T999V using xda premium

Anyone not have their SIII in a case?

Just curious. I got my SIII on the 29th and haven't bothered with a case yet. My previous phone was an archaic Motorola Razr V3m that I had for 5 years and in that time I only dropped it a couple times on the carpet, and once it hit my closet door track which did put a ding on it. I'm thinking of just forgoing a case.

Only have ghost armor in mine. No hard case.
Dropped quite a few times. Usually just the battery case pops off in the harder falls. One fall left an slight dent that I didn't even notice till later.
Have dropped on sides and front. No screen cracks yet. No scratches...only because of the skin that covers the full body.
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I drop my phone like everyday so I cant take that risk .
I have 2 wallet cases even to protect my screen
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Where did you get the soft pouch? I love having those in my pockets tobjust slide the phone and out of there. I always have crap in my pockets having this will be nice.
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Never bother with cases, bulky, ugly and unpractical. Had everything from a Nokia to iPhone 4s. Dropped all at least once when getting out of the car with my good luck none ever broke just a chip lol. However a screen protector is a must for resale value, most people don't care about the back.
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Without a case I feel I'm going drop it or its going slip out my hand so, I got it in a case..
Sent from my SGH-T999V using XDA Premium HD app

I only use leather holders with belt clips for carrying. Never ise the permanent cases. With a case phone wont fit in windshield mount thats made just for this phone.
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I have a thin spigen case... Adds no bulk, and and keeps the camera glass off the table when I set it down. I never drop my phone so protection is not an issue, and just the screen (zagg), and the camera lens.
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I dropped once whit no case it was really like a 60cm drop and now when i have dark backgrounds at night i see black spots this phone is pretty sensitive its really suggested to buy a case..
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I always have a case on any phone I have. But I've been seeing so many Asian people (not racist, just my observation) in nyc that aren't rocking a case. Makes me nervous lol
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shahkam said:
I dropped once whit no case it was really like a 60cm drop and now when i have dark backgrounds at night i see black spots this phone is pretty sensitive its really suggested to buy a case..
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I've just recently noticed that they're 3 dark spots behind the glass myself. I only noticed it while I was flashing a ROM and it got stuck on just a black screen but was still illuminated. Wonder what that can be. I haven't dropped this phone that i can recall.
As far as cases go, I normally don't buy them but i do have a TPU case for this phone that i put on every now and then
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bdveteran18 said:
I've just recently noticed that they're 3 dark spots behind the glass myself. I only noticed it while I was flashing a ROM and it got stuck on just a black screen but was still illuminated. Wonder what that can be. I haven't dropped this phone that i can recall.
As far as cases go, I normally don't buy them but i do have a TPU case for this phone that i put on every now and then
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I have several of these dark spots at night while viewing stuff like an youtube video it can also be caused by pressure like lets say you've left it in your pocket and it may have gotten some pressure applied to it it can cause it also..
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shahkam said:
I have several of these dark spots at night while viewing stuff like an youtube video it can also be caused by pressure like lets say you've left it in your pocket and it may have gotten some pressure applied to it it can cause it also..
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This was a common issue with the t989(s2) right out of the box it's a defect call T-Mobile and get a free warranty replacement. Probably shouldn't mention the drop although pretty sure that has nothing to do with it as I'm on my second s3 and they have both had dark spots. It took me three tries to get a perfect s2

sbell7105 said:
This was a common issue with the t989(s2) right out of the box it's a defect call T-Mobile and get a free warranty replacement. Probably shouldn't mention the drop although pretty sure that has nothing to do with it as I'm on my second s3 and they have both had dark spots. It took me three tries to get a perfect s2
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Meh it doesn't bother me that much because i don't want to go through warranty exchange and re root cwm etc etc.. but thanks for letting me know !
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shahkam said:
Meh it doesn't bother me that much because i don't want to go through warranty exchange and re root cwm etc etc.. but thanks for letting me know !
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Yeah I plan on keeping mine for a while at least when my manufactures warranty is coming to an end I'll have a legit reason to get a brand new/refurb phone.

Yea those dark spots were bad on the t989 actually very bad. The gs3 is a long way from that but this is definitely the result of their amoled screen

I'm using a D30 case from T-Mobile but I have never dropped my phone, I rarely leave it out unless it's on the charger when I'm in bed. I don't get how people don't protect their devices in some way.

The glass of this phone seems to cracked too easily, so I bought a case for this phone. This is the first phone I ever feel that need a case. I had the galaxy s and the iphone 4 and both were never in a case.
Sent from my SGH-T999 using Tapatalk 2

SGSIIIUser said:
The glass of this phone seems to cracked too easily, so I bought a case for this phone. This is the first phone I ever feel that need a case. I had the galaxy s and the iphone 4 and both were never in a case.
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I bought the GS3 at full price no contract or upgrade, I'm not trying to tell anyone how to take care of their things but if anyone is willing to just throw away 650$ because not having a case on their device is restricting then my hands are willing to catch it lol.
Sent from my Galaxy S III using XDA Premium.

Just a sunglasses bag.