Help - camera app doesn't work - G3 Q&A, Help & Troubleshooting

Hi, I have Lg g3 D855 10j , my buttons on the camera app doesn't respond, it doesn't take pics and vids.
I've tried to install again the camera but without any change.
Someone knows what is the problem?

Up!

Camera app not working
Edenik said:
Hi, I have Lg g3 D855 10j , my buttons on the camera app doesn't respond, it doesn't take pics and vids.
I've tried to install again the camera but without any change.
Someone knows what is the problem?
Click to expand...
Click to collapse
I have the Verizon G3 & my camera stopped working recently. Even got the o.t.a. update for something to do with the camera....didnt fix it either way. I've looked for stock firmware updates to no avail. Is your camera app opening, but you just cant do anything? Cuz mine tells me unfortunately camera is not working. 3rd party apps dont help either...ugh

Try disabling "OK Google" hotword detection. It fixed my camera error.
Sent from my VS985 4G using XDA Free mobile app

Related

Camera crashes when zooming

I got this issue lately when I try to zoom while recording video the camera app crashes and the recorded video is not saved (is corrupted and not playable). This used to work in the first week I got the phone, I remember using it at least once. I tried clearing data and cache for the app, but no joy.
Anybody else has this issue ?
For me it works just fine on Full Hd - 1080p and UHD - 2160p
This problem appears to be specific to the T-Mobile version. I asked around on Reddit to verify. I too have this same issue. Has anybody found a fix? I'm using the Google camera for right now as I don't need 4k video recording. Maybe a software reimage would help? It's possible they were shipped with a bad image on the device.
I had the same crash in my att device the first time I used it. Exactly the same . video and zoomed and I noticed it didn't refocus then it locked up.
Sent from my LG-D850 using XDA Free mobile app
ekerbuddyeker said:
I had the same crash in my att device the first time I used it. Exactly the same . video and zoomed and I noticed it didn't refocus then it locked up.
Sent from my LG-D850 using XDA Free mobile app
Click to expand...
Click to collapse
Does it still happen? Were you able to fix it without using another camera app?
NexusWarrior said:
This problem appears to be specific to the T-Mobile version. I asked around on Reddit to verify. I too have this same issue. Has anybody found a fix? I'm using the Google camera for right now as I don't need 4k video recording. Maybe a software reimage would help? It's possible they were shipped with a bad image on the device.
Click to expand...
Click to collapse
My G3 is the D855 european version. It worked ok in the begining
maschenazi said:
My G3 is the D855 european version. It worked ok in the begining
Click to expand...
Click to collapse
I find it hard to believe this phone was even QA'd. Such a basic, useful function was broken out of the factory for almost everyone.
Mine works fine - I will admit I didn't try zoom when I first got it, and now I have updated the media xml files with the ones in this thread
http://forum.xda-developers.com/showthread.php?t=2778570
Not sure if that is making it work or not but works perfect for me.
If I get this same issue will just return my phone...this is crazy!
What I forgot to mention is that I have switched to ART. Could this be the cause ? Anyone with ART enabled on their G3 has this problem ?
Just to answer my own question, I switched back to davlik and still have this problem
I'm having the same issue. Mine is an AT&T LG G3 D850 not rooted and using ART. I was thinking about switching back to DAVLIK but seeing as you tried that and it didn't work for you.... I even restated the phone.
Unfortunately the v10e update doesn't fix this problem we're having
Have you reported it to LG yet ?
Sent from my LG-D855 using XDA Premium 4 mobile app
Solved
My G3 international version D855 had this problem ... i applied a hard reset and it works ... now it's fine with zooming while recording
I hope that may help
Its a bug in the LG Camera App. I just tried it on the LG camera app = crash, downloaded Google Camera = No crash on zoom while recording.
Edit: LG D850
Just got my G3 on Verizon about a week ago, same problem. Zooming in camera works fine but not with video. It did a few days ago, just noticed today that it doesn't work.
Edit: Tried the files that nest75068 suggested, didn't work for me and ended up making the Camera app crash even when trying to start a video. Google camera worked initially with video, crashed when I tried to switch to the front camera and now crashes on start. Focal also crashes when starting a video.
I'm having this on my unlocked UK (2GB) D855 variant. I've only noticed crashes while zooming while taking 4K video however.
Yesterday got a phone call from LG support. He said he was second line support, but I had to spend 5 minutes explaining to him what ART and Dalvik are and another 5 minutes trying to convince him that sending the phone to LG won't help. Disappointed, but no different from Samsung or HTC support in that respect.
If you have this problem please report it to LG, maybe if they have few more reports they will pull their finger out of their ass and do something about it.
I've called them and they couldn't help me either. I also asked them about there wireless charging stand that they announced along side the G3 announcement and where I could buy it... the person I talked to didn't know what I was talking about... they didn't even understand what PMA and Qi wireless charging was! I asked if they could connect me to someone who knew about there products and they said I had to call back to talk to someone else.... ?WHAT!?!?
I wasn't even aware you COULD zoom while doing video, but tried this at all resolutions except the slowmo and reproduced the bug.

Camera issue 4.4.4. . 108

Hi to everyone!
When i open the camera app it takes long time to open it and sometimes when i click the button to do a photo it freeze the app. This issues can be fixed? thanks for the help sorry but i don't speak english very well
JustFedez said:
Hi to everyone!
When i open the camera app it takes long time to open it and sometimes when i click the button to do a photo it freeze the app. This issues can be fixed? thanks for the help sorry but i don't speak english very well
Click to expand...
Click to collapse
Sadly i have same problem and some times i get camera not available .I am using 4k and slowmo fix.I wonder if thats the case
No, it's not a problem with the mods you're using. I have the same issues with the standard firmware without any mods applied.
Hoping for an update soon to fix these issues.
Don't update to .108 but wipe the system and flash it from scratch.
Try removing sd card and see.My problems went away (delay,stuck etc) after replacing sd card (64g sandisk ultra) back to a g.skill 32g works like charm.
That is normal,since kitkat we all have problem's with camera,there is memory problem i hope sony will fix this soon...
Hadn't any problem with mine so far, also upgraded to .108 via OTA.
FIX FOR SONY XPERIA Z1C camera issue
JustFedez said:
Hi to everyone!
When i open the camera app it takes long time to open it and sometimes when i click the button to do a photo it freeze the app. This issues can be fixed? thanks for the help sorry but i don't speak english very well
Click to expand...
Click to collapse
I have been able to fix this issue on two Z1C phones using the following steps:
Reboot into safe mode
Clear Data and Cache for all camera apps and services
Turn off "Touch anywhere to capture" in camera settings
Uninstall SnapChat
Uninstall Skype
Reboot and voila!
Various reports online suggested that Skype and Snapchat are causing the Z1C issues, combined with the Touch Anywhere to capture feature.
This should fix your problems - although Sony still have to actually fix the firmware so that you don't have to do that
Doesn't work for me but its a problem of the camera somethimes i do photos with the Google camera and somethimes after i take the foto it freeze the app for 10 second or forever
Inviato dal mio D5503
the initial press from a fresh bootup is slow to open the camera app.
Afterwards its super quick.

Camera has stoped working

So I have a rooted and partially debloated G3 and recently I realized that I can't record video. When I start recording the camera stops. I cleared camera.apk data and I also fixed permissions with RomManager but it doesn't helps. My last option is to flash a new .kdz but I better wait if anyone has a solution.
If you use viber 5.0+ try delete it couse I notice that it have affect to camera and my girlfriend have lg l7 II and viber force camera stops.
Sent from my LG G3 using Tapatalk

Camera crashes phone after rooting..HELP

I just rooted my phone last night and I noticed that when I use my camera, the phone would randomly reboot after taking a picture. When it does boot back up, 8-10 percent of the battery life is drained!?! has anybody else had this problem? I do have Xposed installed but I dont have any mods for the camera selected. I have the same problem using both the LG camera app and Googles camera app.. Any help would be appreciated!
sushi829 said:
I just rooted my phone last night and I noticed that when I use my camera, the phone would randomly reboot after taking a picture. When it does boot back up, 8-10 percent of the battery life is drained!?! has anybody else had this problem? I do have Xposed installed but I dont have any mods for the camera selected. I have the same problem using both the LG camera app and Googles camera app.. Any help would be appreciated!
Click to expand...
Click to collapse
Try and delete all exposed mods. Reboot and then try. Remove the google camera to and see. Then add 1 by one till you find the mod or app giving you the issue
BAD ASS G3
cool i uninstalled googles camera app and everything seems to be working just fine now thanks!

Camera not working

Hello,
so for the past few weeks my camera hasn't been working and I finally decided to ask you guys for help.
It all started when I wanted to try RR but it kept asking for 21C modem so I quickly downloaded one and flashed it. So I checked what I needed and restored Fulmics from the nandroid backup I made, but the camera app stared to just crash and since then I pretty much don't have camera.
What I've tried till now:
Restoring to stock
Flashing Fulmics again
Replacing the camera
Still can't resolve this issue...
By restoring to stock, do you mean flashing a TOT or KDZ file?
If you have done that and still not working you have something broken in your hardware.
Is the front camera working?
I guess you have already tried a different camera app.
Brgds
Sent from my phone
ypsmav said:
By restoring to stock, do you mean flashing a TOT or KDZ file?
If you have done that and still not working you have something broken in your hardware.
Is the front camera working?
I guess you have already tried a different camera app.
Brgds
Sent from my phone
Click to expand...
Click to collapse
Sorry for the late reply. I used the kdz file. The front camera is working. The thing is that yesterday the camera worked for a few minutes just fine. It's strange.
Fr33aKk said:
Sorry for the late reply. I used the kdz file. The front camera is working. The thing is that yesterday the camera worked for a few minutes just fine. It's strange.
Click to expand...
Click to collapse
Ummm... sounds strange... maybe your camera is partly broken, did you drop your phone or something before this problem? If so, the camera could have a bad connection to the motherboard or is about to die.
Saratoga79 said:
Ummm... sounds strange... maybe your camera is partly broken, did you drop your phone or something before this problem? If so, the camera could have a bad connection to the motherboard or is about to die.
Click to expand...
Click to collapse
I know right? I've never dropped it. I replaced the camera so I wonder if it can somehow be a software problem...
Just wanted to bump this as I STILL have this problem...
Same issue here, was running fulmics for several months with no issue, then suddenly and out of nowhere my camera app started to fail. At first the front camera looked stretched and weird and some app buttons dissapeared such as flash, but I could still choose front or rear camera and both worked fine. Then it got worse and the button to switch cameras dissapeared completely. I tried re flashing fulmics, tried xenon rom, tried back to stock... nothing so far. I tried booting in safe mode and the camera app gives me the option to choose rear camera but when I press it the app crashes.
I hope someone can find a fix for this!
nemor44 said:
Same issue here, was running fulmics for several months with no issue, then suddenly and out of nowhere my camera app started to fail. At first the front camera looked stretched and weird and some app buttons dissapeared such as flash, but I could still choose front or rear camera and both worked fine. Then it got worse and the button to switch cameras dissapeared completely. I tried re flashing fulmics, tried xenon rom, tried back to stock... nothing so far. I tried booting in safe mode and the camera app gives me the option to choose rear camera but when I press it the app crashes.
I hope someone can find a fix for this!
Click to expand...
Click to collapse
No software update inbetween? Sounds like a hardware issue, try cleaning your connections and reattaching the Camera tightly.
The camera module is extremely close to the problematic overheating chip in the G3, so it's not impossible something got messed up.
I have Exactly the same problem.. Pleaaase someone give us a solution.. Fulmics ruined our phones
I have that same problem. Resolved?
There were fulmics rum. I decided to replace it with RR rom. The rear camera did not work, the flash did not work.
I installed a different kernel but it was not resolved.
Help plsss

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