Develop Bugs

Google Play - Cannot install Apps "Error processing purchase"

When I click, Accept & Download when trying to install an app from the phone, I get, "Error processing purchase". This happens on free apps & paid, I tested.
Also, if I'm on the web version of Play Store, and select install, nothing happens.
Any suggestions?

Have you tried clearing app cache and data?
Sent from my Galaxy Nexus

No, I read some stuff about that, but not sure how to go about doing this?

Settings - apps - Google play - make sure everything is clear.
Sent from my Galaxy Nexus

Found the settings, but still having issue.

There are a few different things you can try:
1. Clear cache/data on just Downloads + Download Manager.
2. Clear cache/data on just Google Play Store.
3. Clear cache/data on Play Store + Downloads + Download Manager.
4. Uninstall Play Store updates.
5. Wait a few days (sometimes if it's on the server side things just need to timeout and then they'll work again).
If those fail there is one other I stumbled upon when I was getting Error -101 trying to download/update apps (I also had incorrect Installed Apps numbers showing) after the IMM76I update:
6. Remove your Google account from Accounts & Sync. Readded and everything should show up and work again!
That even fixed a FC I was getting from gapps related to Browser Sync. Worth a shot! Good luck!

If I select Uninstall Updates, it seems to uninstall Google Play. Is there a download to get it back?

Nevermind, I see what the deal is,

uninstalling the market actualizations and leting it update again solved the proble for me

[Q] cannot use Google Play

Hi,
I have xperia Arc and ICS 4.0.3 stock ROM.
I can't log into Market/Play. It says "Authentication required. Please sign into your google account". I'm already signed in.
I can use Talk, Gmail, Map with Latitude, and other app fine but not the Market.
Is there anything I should do to gain access to the market?
Google account is already sync'd too. I can even see my phone in my google account but not under "my device" in Google Play.
Any help?
Thanks in advance.

Hi.
I think this can help you. Go to Settings - Applications. Search Google Play Store. Select. Press Clear Data. Go back. Start the App. Try and let me know if this work. I use this when an App is not working right.

Thank you for the reply.
I tried it but I still can't use the Market.
Got the same error.

I'm sorry. Can you access Google Play from a computer?

Yes, I can access to google from my computer fine but my phone is not showing under "my device" tab in google play.
In order to have my device appear there, I need to access Google Play on my device first which I can't. I don't know what to do...

Well, I think you must made a backup of your contacs, SMS and App's try performing a factory reset: Settings -- Backup & reset -- Factory data reset. The phone will restart as a brand new one, so you can configure all again.
Be aware that this procedure will erase all data on phone. Apps, app data and personal data. So, the backup is very important.

Factory reset doesn't seem to solve the problem either. I tried it before but it didn't work. :/

That's weird... Try adding another GMail account to the app, is the only thing that I can figure out. Hope it helps you!

Hello there, I've experienced the same when my device's date/time are not well configured. Try checking if your date and time are configured. If you date it's something like "May 5, 1920" believe me Market/Play wont work.

If google play have a update, remove the update, go to Google play again, then google play installs the update again. With update I mean a update from Google play self. You must go to the list of installed apps, there you will see if there is a update installed.

Thank you guys for the replies.
Methods tested:
1. Adding new accounts : Didn't work.
2. Uninstalled Google play update : Didn't work.
Uploaded with ImageShack.us
3. Date time checked: Correct date/time but didn't work.
4. Tried to clear Market cache : Didn't work.
Any suggestion?

Well, I run out of suggestion...
Try "Settings" - "Applications". Search "Google Play Store". Choose "Uninstall Updates", "Clear Data" and "Clear Memory Cache" (sorry if the names are different, I use spanish in my phone). After that, try to login with the old version of Google Play Store.

tried that already. Still can't use it.
Anyways, thanks mate.

Well, lets keep trying. What about flashing your phone with GB? The app in this firmware is Google Market, the very old one. Flash and open the app without performing any update.

Maybe it's a failure from something else. Google play use GOOGLE PARTNER SETUP and GMAIL to login to Google play store. Maybe it help to clear the data from that, otherwise I think that a clean flash of the FW is the best.

You are connected from a country that is blocked from Google like Iran or Syria;
You have to use a something like VPN connection; But it won't work if you connected to google play without it at the first time.
You have to delete the program and it's data (or reset your phone) then try connecting to google play after connecting to a proxy connection like VPN.

akhshin said:
You are connected from a country that is blocked from Google like Iran or Syria;
You have to use a something like VPN connection; But it won't work if you connected to google play without it at the first time.
You have to delete the program and it's data (or reset your phone) then try connecting to google play after connecting to a proxy connection like VPN.
Click to expand...
Click to collapse
Dude he is from Myanmar. I dont think google or any of its services is blocked there.

mansy_gupta said:
Dude he is from Myanmar. I dont think google or any of its services is blocked there.
Click to expand...
Click to collapse
I thought he might be on a trip.
Anyways I told what happened to me

akhshin said:
I thought he might be on a trip.
Anyways I told what happened to me
Click to expand...
Click to collapse
Maybe. Lol.

akhshin said:
You are connected from a country that is blocked from Google like Iran or Syria;
You have to use a something like VPN connection; But it won't work if you connected to google play without it at the first time.
You have to delete the program and it's data (or reset your phone) then try connecting to google play after connecting to a proxy connection like VPN.
Click to expand...
Click to collapse
Not, he's not in a blocked country. If you read all the posts, you will find that he can access Google Play from the web, but being his phone not recognized, can't install any app.
I don't know what else to do to help him...

Apps missing after flashing first ROM

Missing apps after Flashing my first rom
Hi
I did everything I was supposed to do, used CWM manually to wipe data/factory, went from jellybean 4.11 to CNA 3.6 and chose the gapps package without picassa + camera extras.
I used TBackup Pro (apps and data) and did a nandroid and saved my complete Sd card contents to my pc for safekeeping. Then I did the flashing
I thought gapps had ALL the google apps included...
Some apps did not reinstall like Google Play (music player) which was a system app and the play store says it isnt available in my country (canada). I never had the cloud feature as far as I know in the official JB rom, just the music player.
Other system type apps were probably different versions ie email client, clock, gallery, stock browser, currents, android keyboard, exchange services...anyway all of those have a line through them in TBackup.
Also,, I thought all my desktop layout/folders would be preserved like it did once before when I unlocked bootloader and rooted.
So... looking at Tbackup in the restore section it has restore all system data 73 instances..is that the same as app data? Is this the data/settings I restore for the apps?
I thought all my settings and stuff would/could be preserved, I even tried to pull it out of the nandroid via Tbackup.. sat there for an hour trying to restore 1 app (email) while the busy indicator kept swirling.
Seems like backing up apps is redundant as my google account restores them. I want the data /saved settings etc.
What am I missing here?..obviously it didnt go like the videos i watched.
And HOW the heck do I get the stock google music player back onto this install?
BTW this is a nice rom. no problems so far and very customizeable.

wcoaster said:
[snip]
Some apps did not reinstall like Google Play (music player) which was a system app and the play store says it isnt available in my country (canada). I never had the cloud feature as far as I know in the official JB rom, just the music player.
Click to expand...
Click to collapse
Use something like Market Enabler to spoof a U.S. carrier, and then download it.
wcoaster said:
Other system type apps were probably different versions ie email client, clock, gallery, stock browser, currents, android keyboard, exchange services...anyway all of those have a line through them in TBackup.
Also,, I thought all my desktop layout/folders would be preserved like it did once before when I unlocked bootloader and rooted.
So... looking at Tbackup in the restore section it has restore all system data 73 instances..is that the same as app data? Is this the data/settings I restore for the apps?
I thought all my settings and stuff would/could be preserved, I even tried to pull it out of the nandroid via Tbackup.. sat there for an hour trying to restore 1 app (email) while the busy indicator kept swirling.
Seems like backing up apps is redundant as my google account restores them. I want the data /saved settings etc.
What am I missing here?..obviously it didnt go like the videos i watched.
And HOW the heck do I get the stock google music player back onto this install?
BTW this is a nice rom. no problems so far and very customizeable.
Click to expand...
Click to collapse
As for your other issues, you need to read up on Titanium Backup.
1) You shouldn't restore system apps/data across different ROM versions;
2) You should only restore user app data when the app is the same version;
3) Yes, you are correct, you do not need to restore apps if you are going to download them from the Play Store.

Thx Efrant...well I was able to find and download 3 different versions of it and place on my sdcard, It launched but would not install...even when I was completely offline. I read in one thread where someone suggested putting it in /system/apps but I never saw any results in that thread regarding the suggestion.
I saw a few proxy type apps which seemed only to work with a browser.
I found market enabler...loaded it with T-Mobile info..cleared my play store cache, and was able to download...but got an unknown error -24 during install.
any suggestions?

wcoaster said:
Thx Efrant...well I was able to find and download 3 different versions of it and place on my sdcard, It launched but would not install...even when I was completely offline. I read in one thread where someone suggested putting it in /system/apps but I never saw any results in that thread regarding the suggestion.
I saw a few proxy type apps which seemed only to work with a browser.
I found market enabler...loaded it with T-Mobile info..cleared my play store cache, and was able to download...but got an unknown error -24 during install.
any suggestions?
Click to expand...
Click to collapse
Market enabler is found here: http://code.google.com/p/market-enabler/
I use it and it works just fine.
Sent from my Galaxy Nexus using Tapatalk 2

[Q] Google Play Store installation problem

I have a Samsung Galaxy Ace S5380i running on android 2.3.6. I have already rooted my mobile and transferred most of the applications on SD card to clear some internal space. I actually also deleted Google Play services, Google Play Books and Gmail as I am not using them. All other apps I re-installed such as Google Maps are OK apart from Google Play Store. It was initially showing No connection Retry.
I tried some methods posted on the website but nothing works. I tried clearing data and force-stopping the app, then reboot but after a while the app crashed when I tried downloading an application. I got this message: "The application Google Play Store (process com.android.vending) has stopped unexpectedly. Please try again"
I wiped also cache through the system reboot but I had the same problem but also sth strange happened, Google Play Books app re-appeared in my menu.
I tried also deleting hosts.txt from \system\etc folder and even editing it as suggested (There was only one line on my hosts.txt: 127.0.0.1 localhost):
127.0.0.1 localhost
#74.125.93.113 android.clients.google.com
but I had the same problem after a while.
I finally tried changing my Google account password and this helped only for a little bit as I got the same message. I get this message even when I am trying to download an app from the web version of Google play.
Can somebody help me please? Any ideas?

mariostatm said:
I have a Samsung Galaxy Ace S5380i running on android 2.3.6. I have already rooted my mobile and transferred most of the applications on SD card to clear some internal space. I actually also deleted Google Play services, Google Play Books and Gmail as I am not using them. All other apps I re-installed such as Google Maps are OK apart from Google Play Store. It was initially showing No connection Retry.
I tried some methods posted on the website but nothing works. I tried clearing data and force-stopping the app, then reboot but after a while the app crashed when I tried downloading an application. I got this message: "The application Google Play Store (process com.android.vending) has stopped unexpectedly. Please try again"
I wiped also cache through the system reboot but I had the same problem but also sth strange happened, Google Play Books app re-appeared in my menu.
I tried also deleting hosts.txt from \system\etc folder and even editing it as suggested (There was only one line on my hosts.txt: 127.0.0.1 localhost):
127.0.0.1 localhost
#74.125.93.113 android.clients.google.com
but I had the same problem after a while.
I finally tried changing my Google account password and this helped only for a little bit as I got the same message. I get this message even when I am trying to download an app from the web version of Google play.
Can somebody help me please? Any ideas?
Click to expand...
Click to collapse
Play Store needs the Google Play services (GMS) & Google Services Framework (GSF)!
You deleted them, so its your own fault.
Reinstall Play Services should fix it.

restore stock rom using odin and dont delete the files madron said and you should be good to go!

Problem solved
Mardon said:
Play Store needs the Google Play services (GMS) & Google Services Framework (GSF)!
You deleted them, so its your own fault.
Reinstall Play Services should fix it.
Click to expand...
Click to collapse
I didn't uninstall GSF, just GPS. However I found the solution to my problem. I downloaded GAPPS and flashed them, thus removed previous installation of Google Play Store and the rest of gapps. Immediately after rebooting my mobile, it started looking for updates. I uninstalled again the Google Play Services and everything works fine just to free some more space. The only difference is now that Google Play Store is installed in the internal phone memory and I don't intend to move it to the SD card again.

mariostatm said:
I didn't uninstall GSF, just GPS. However I found the solution to my problem. I downloaded GAPPS and flashed them, thus removed previous installation of Google Play Store and the rest of gapps. Immediately after rebooting my mobile, it started looking for updates. I uninstalled again the Google Play Services and everything works fine just to free some more space. The only difference is now that Google Play Store is installed in the internal phone memory and I don't intend to move it to the SD card again.
Click to expand...
Click to collapse
TIP: if you struggle with memory problem then you can move some essential apps like Google Play Store, G Maps, YouTube etc.
Just when you update an app from Play Store, lets say you update G Maps, you got 2 Google Maps in your device that lack your memory.
The first one Google Maps is in your system by the Rom and the second one is in your Root "Data/App/" (which is your Internal Memory).
So I suggest you to move all essential apps from Data/App to System/App and remove old apps which are outdated in your system. After that reboot and enjoy with your free memory.

Whatsapp will not work on my galaxy ace, it is in a perpetual loop asking if it can backup to google drive via my gmail account. I repeatedly answer yes, but then it asks me to install Google Play Store. I thought GPS was installed - checked applications and yes it is. I try to "skip" this step as this is an option, but just go round in a perpetual loop with whatsapp. I have uninstalled and reinstalled whatsapp - several times now for it to repeatedly ask for me to install Google Play Store. In desperation, I have just uninstalled GPS, and am now trying to re-install it.
I keep getting messages that "this browser is no longer supported" and a link to "Google Play Store app" which fails and connection times out every single time. What do I do? (Step by step instructions required!)

Some Google Services Refuse to Sync

Hello Everyone. I have a Samsung Captivate Glide i927 (AT&T). It was running Omni ROM 4.4 but since the latest Google Play Services update keeps 'crashing' the phone (multiple pop-ups stating that Google Play Services has stopped), I have decided to go back to stock ICS 4.0.4
The problem now is that my Google account isn't syncing properly. My contacts, calendar, Keep notes are unable to sync. I keep getting an error that states that 'Sync is having problems.' I also can't connect to the Google account from certain apps like WhatsApp & SwiftKey keyboard and as a result, I can neither back my chats to Google Drive nor download my customs words for the SwiftKey keyboard app. I can however use the Google Drive app normally. The Play Store also works properly.
I have done everything that I can think of (& read online). They are:
1. Deleting the Google Play Services cache.
2. Emptied the phone's cache. I also formatted it & the Dalvik cache in CWM.
3. Removed my Google account from the phone. Restarted & added the Google account.
4. Reset the phone to factory settings.
5. Re-flashed the official/stock 4.0.4 ROM by using Odin.
6. Changed my Google account password to 'force' everything to 'reset' and resync.
7. I have added a hash prefix to the localhost IP address in the hosts file in the 'etc' folder. I have also deleted it.
Syncing still doesn't work for those services. I am at my wit's end. Please can anyone suggest a solution?
Thanks.