Hi,
I have xperia Arc and ICS 4.0.3 stock ROM.
I can't log into Market/Play. It says "Authentication required. Please sign into your google account". I'm already signed in.
I can use Talk, Gmail, Map with Latitude, and other app fine but not the Market.
Is there anything I should do to gain access to the market?
Google account is already sync'd too. I can even see my phone in my google account but not under "my device" in Google Play.
Any help?
Thanks in advance.
Hi.
I think this can help you. Go to Settings - Applications. Search Google Play Store. Select. Press Clear Data. Go back. Start the App. Try and let me know if this work. I use this when an App is not working right.
Thank you for the reply.
I tried it but I still can't use the Market.
Got the same error.
I'm sorry. Can you access Google Play from a computer?
Yes, I can access to google from my computer fine but my phone is not showing under "my device" tab in google play.
In order to have my device appear there, I need to access Google Play on my device first which I can't. I don't know what to do...
Well, I think you must made a backup of your contacs, SMS and App's try performing a factory reset: Settings -- Backup & reset -- Factory data reset. The phone will restart as a brand new one, so you can configure all again.
Be aware that this procedure will erase all data on phone. Apps, app data and personal data. So, the backup is very important.
Factory reset doesn't seem to solve the problem either. I tried it before but it didn't work. :/
That's weird... Try adding another GMail account to the app, is the only thing that I can figure out. Hope it helps you!
Hello there, I've experienced the same when my device's date/time are not well configured. Try checking if your date and time are configured. If you date it's something like "May 5, 1920" believe me Market/Play wont work.
If google play have a update, remove the update, go to Google play again, then google play installs the update again. With update I mean a update from Google play self. You must go to the list of installed apps, there you will see if there is a update installed.
Thank you guys for the replies.
Methods tested:
1. Adding new accounts : Didn't work.
2. Uninstalled Google play update : Didn't work.
Uploaded with ImageShack.us
3. Date time checked: Correct date/time but didn't work.
4. Tried to clear Market cache : Didn't work.
Any suggestion?
Well, I run out of suggestion...
Try "Settings" - "Applications". Search "Google Play Store". Choose "Uninstall Updates", "Clear Data" and "Clear Memory Cache" (sorry if the names are different, I use spanish in my phone). After that, try to login with the old version of Google Play Store.
tried that already. Still can't use it.
Anyways, thanks mate.
Well, lets keep trying. What about flashing your phone with GB? The app in this firmware is Google Market, the very old one. Flash and open the app without performing any update.
Maybe it's a failure from something else. Google play use GOOGLE PARTNER SETUP and GMAIL to login to Google play store. Maybe it help to clear the data from that, otherwise I think that a clean flash of the FW is the best.
You are connected from a country that is blocked from Google like Iran or Syria;
You have to use a something like VPN connection; But it won't work if you connected to google play without it at the first time.
You have to delete the program and it's data (or reset your phone) then try connecting to google play after connecting to a proxy connection like VPN.
akhshin said:
You are connected from a country that is blocked from Google like Iran or Syria;
You have to use a something like VPN connection; But it won't work if you connected to google play without it at the first time.
You have to delete the program and it's data (or reset your phone) then try connecting to google play after connecting to a proxy connection like VPN.
Click to expand...
Click to collapse
Dude he is from Myanmar. I dont think google or any of its services is blocked there.
mansy_gupta said:
Dude he is from Myanmar. I dont think google or any of its services is blocked there.
Click to expand...
Click to collapse
I thought he might be on a trip.
Anyways I told what happened to me
akhshin said:
I thought he might be on a trip.
Anyways I told what happened to me
Click to expand...
Click to collapse
Maybe. Lol.
akhshin said:
You are connected from a country that is blocked from Google like Iran or Syria;
You have to use a something like VPN connection; But it won't work if you connected to google play without it at the first time.
You have to delete the program and it's data (or reset your phone) then try connecting to google play after connecting to a proxy connection like VPN.
Click to expand...
Click to collapse
Not, he's not in a blocked country. If you read all the posts, you will find that he can access Google Play from the web, but being his phone not recognized, can't install any app.
I don't know what else to do to help him...
Related
i changed to imui rom and some apps are not showing up in market. i did some searching and didnt find anything related to by dinc. please help!
Menu/Settings/Applications/Manage Applications/All - scroll to Market.
Clear the data and clear the cache.
Back to Home, run Android Market however you usuallly do. It should act just like you have never run it and ask you to connect it to the proper GMail account.
Assuming you connect it to the same account you have always used, it should work again and the only thing lost is the search history.
I tried that and it didn't work. I am trying to download angrybirds. But it still does show it.
its a free app so I hope its OK to ask. my play store is giving me a stupid 497 error.
bckrupps said:
its a free app so I hope its OK to ask. my play store is giving me a stupid 497 error.
Click to expand...
Click to collapse
That sucks man. I did a little digging and their project has a site on googlecode: https://code.google.com/p/ebookdroid/downloads/detail?name=ebookdroid-1.6.6.apk
Sounds like you may have gotten a bad playstore apk... have you tried this?
Go to Settings
Select Applications ->Manage Applications or Apps
Select All (Look for ALL on top menu or swipe to the right to get to ALL)
Select Google Play Store
Tap Force Stop and tap Uninstall updates.
Go back to All and select Google Services Framework.
Select Clear Data.
Turn off (shut down) your device and turn it back on.
Open Play Store and see if you can log into your account and download apps again.
uprightbass360 said:
That sucks man. I did a little digging and their project has a site on googlecode: https://code.google.com/p/ebookdroid/downloads/detail?name=ebookdroid-1.6.6.apk
Sounds like you may have gotten a bad playstore apk... have you tried this?
Go to Settings
Select Applications ->Manage Applications or Apps
Select All (Look for ALL on top menu or swipe to the right to get to ALL)
Select Google Play Store
Tap Force Stop and tap Uninstall updates.
Go back to All and select Google Services Framework.
Select Clear Data.
Turn off (shut down) your device and turn it back on.
Open Play Store and see if you can log into your account and download apps again.
Click to expand...
Click to collapse
yes weird cause that is the only one giving me trouble and I really like that reader. I did clear and delete it and install your apk and it still won't update yet everything else downloads fine. thanks for trying. not sure i want to do all the abovewhen everything else is running fine.
bckrupps said:
yes weird cause that is the only one giving me trouble and I really like that reader. I did clear and delete it and install your apk and it still won't update yet everything else downloads fine. thanks for trying. not sure i want to do all the abovewhen everything else is running fine.
Click to expand...
Click to collapse
Well if you uninstall your updates/clear cache/ and re login you will not loose any apps. It would just force your tab to download whatever apps have failed, and request new info from google (hopefully clearing your errors). From what I have seen, that 497 error has been happening a lot lately and when it does it fails on all downloads. Let me know if you try it, and what your results are. I am curious...
uprightbass360;44463562]Well if you uninstall your updates/clear cache/ and re login you will not loose any apps. It would just force your tab to download whatever apps have failed, and request new info from google (hopefully clearing your errors). From what I have seen, that 497 error has been happening a lot lately and when it does it fails on all downloads. Let me know if you try it, and what your results are. I am curious...[/QUOTE]
my wifi at work was fine but this one app kept erroring out. got home and it updated fine so I have no idea lol
I have a Samsung Galaxy Ace S5380i running on android 2.3.6. I have already rooted my mobile and transferred most of the applications on SD card to clear some internal space. I actually also deleted Google Play services, Google Play Books and Gmail as I am not using them. All other apps I re-installed such as Google Maps are OK apart from Google Play Store. It was initially showing No connection Retry.
I tried some methods posted on the website but nothing works. I tried clearing data and force-stopping the app, then reboot but after a while the app crashed when I tried downloading an application. I got this message: "The application Google Play Store (process com.android.vending) has stopped unexpectedly. Please try again"
I wiped also cache through the system reboot but I had the same problem but also sth strange happened, Google Play Books app re-appeared in my menu.
I tried also deleting hosts.txt from \system\etc folder and even editing it as suggested (There was only one line on my hosts.txt: 127.0.0.1 localhost):
127.0.0.1 localhost
#74.125.93.113 android.clients.google.com
but I had the same problem after a while.
I finally tried changing my Google account password and this helped only for a little bit as I got the same message. I get this message even when I am trying to download an app from the web version of Google play.
Can somebody help me please? Any ideas?
mariostatm said:
I have a Samsung Galaxy Ace S5380i running on android 2.3.6. I have already rooted my mobile and transferred most of the applications on SD card to clear some internal space. I actually also deleted Google Play services, Google Play Books and Gmail as I am not using them. All other apps I re-installed such as Google Maps are OK apart from Google Play Store. It was initially showing No connection Retry.
I tried some methods posted on the website but nothing works. I tried clearing data and force-stopping the app, then reboot but after a while the app crashed when I tried downloading an application. I got this message: "The application Google Play Store (process com.android.vending) has stopped unexpectedly. Please try again"
I wiped also cache through the system reboot but I had the same problem but also sth strange happened, Google Play Books app re-appeared in my menu.
I tried also deleting hosts.txt from \system\etc folder and even editing it as suggested (There was only one line on my hosts.txt: 127.0.0.1 localhost):
127.0.0.1 localhost
#74.125.93.113 android.clients.google.com
but I had the same problem after a while.
I finally tried changing my Google account password and this helped only for a little bit as I got the same message. I get this message even when I am trying to download an app from the web version of Google play.
Can somebody help me please? Any ideas?
Click to expand...
Click to collapse
Play Store needs the Google Play services (GMS) & Google Services Framework (GSF)!
You deleted them, so its your own fault.
Reinstall Play Services should fix it.
restore stock rom using odin and dont delete the files madron said and you should be good to go!
Problem solved
Mardon said:
Play Store needs the Google Play services (GMS) & Google Services Framework (GSF)!
You deleted them, so its your own fault.
Reinstall Play Services should fix it.
Click to expand...
Click to collapse
I didn't uninstall GSF, just GPS. However I found the solution to my problem. I downloaded GAPPS and flashed them, thus removed previous installation of Google Play Store and the rest of gapps. Immediately after rebooting my mobile, it started looking for updates. I uninstalled again the Google Play Services and everything works fine just to free some more space. The only difference is now that Google Play Store is installed in the internal phone memory and I don't intend to move it to the SD card again.
mariostatm said:
I didn't uninstall GSF, just GPS. However I found the solution to my problem. I downloaded GAPPS and flashed them, thus removed previous installation of Google Play Store and the rest of gapps. Immediately after rebooting my mobile, it started looking for updates. I uninstalled again the Google Play Services and everything works fine just to free some more space. The only difference is now that Google Play Store is installed in the internal phone memory and I don't intend to move it to the SD card again.
Click to expand...
Click to collapse
TIP: if you struggle with memory problem then you can move some essential apps like Google Play Store, G Maps, YouTube etc.
Just when you update an app from Play Store, lets say you update G Maps, you got 2 Google Maps in your device that lack your memory.
The first one Google Maps is in your system by the Rom and the second one is in your Root "Data/App/" (which is your Internal Memory).
So I suggest you to move all essential apps from Data/App to System/App and remove old apps which are outdated in your system. After that reboot and enjoy with your free memory.
Whatsapp will not work on my galaxy ace, it is in a perpetual loop asking if it can backup to google drive via my gmail account. I repeatedly answer yes, but then it asks me to install Google Play Store. I thought GPS was installed - checked applications and yes it is. I try to "skip" this step as this is an option, but just go round in a perpetual loop with whatsapp. I have uninstalled and reinstalled whatsapp - several times now for it to repeatedly ask for me to install Google Play Store. In desperation, I have just uninstalled GPS, and am now trying to re-install it.
I keep getting messages that "this browser is no longer supported" and a link to "Google Play Store app" which fails and connection times out every single time. What do I do? (Step by step instructions required!)
I have internet, can go to chrome and browse around but google playstore, and any other goole+ services are not connecting.
the device is rooted, I cleared already cache files and restarted the device multiple times
suggestions?
dante`afk said:
I have internet, can go to chrome and browse around but google playstore, and any other goole+ services are not connecting.
the device is rooted, I cleared already cache files and restarted the device multiple times
suggestions?
Click to expand...
Click to collapse
goto settings and accounts, make sure your google account shows there, also make sure all the check boxes are checked to sync.
Also, try clearing Google play services cache.
All else fails, factory reset may be in store...
jmill75 said:
goto settings and accounts, make sure your google account shows there, also make sure all the check boxes are checked to sync.
Also, try clearing Google play services cache.
All else fails, factory reset may be in store...
Click to expand...
Click to collapse
seems this is the last resort.. i wiped cache in the recovery mode, cleared cache on google play services.
I removed the google account but If i try to re-add it it says cannot establish connection to the servers... and asks me find a wi-fi connection even though the connected wi-fi has internet access
Hello everyone.
I can't install or update any apps because Play Store doesn't see any Google account - it says I need to log in but I am already in.
I think I know what happened. My friend wanted to delete some apps (docomo, Google) which he doesn't need and after factory reset docomo apps were installed but some Google weren't.
So, could you tell me which apps are installed (with APK names if possible) on the device at start?
Dunatiry said:
Hello everyone.
I can't install or update any apps because Play Store doesn't see any Google account - it says I need to log in but I am already in.
I think I know what happened. My friend wanted to delete some apps (docomo, Google) which he doesn't need and after factory reset docomo apps were installed but some Google weren't.
So, could you tell me which apps are installed (with APK names if possible) on the device at start?
Click to expand...
Click to collapse
If your friend just deleted those apps from within your devices settings app, a factory reset will restore those apps again.
System apps are only permanently lost if they are removed with high privileges (having root access).
Can't you log in manually in play store or remove your current account from the phone and then reconnect it?
Also, did it help to delete the data of play store as well as cache?
User699 said:
If your friend just deleted those apps from within your devices settings app, a factory reset will restore those apps again.
System apps are only permanently lost if they are removed with high privileges (having root access).
Can't you log in manually in play store or remove your current account from the phone and then reconnect it?
Also, did it help to delete the data of play store as well as cache?
Click to expand...
Click to collapse
Everything you say I tried earlier with no result.
So It works now after I use VPN to add an account.
It was Google mistake. They broke many phones yesterday