Hi,
I have xperia Arc and ICS 4.0.3 stock ROM.
I can't log into Market/Play. It says "Authentication required. Please sign into your google account". I'm already signed in.
I can use Talk, Gmail, Map with Latitude, and other app fine but not the Market.
Is there anything I should do to gain access to the market?
Google account is already sync'd too. I can even see my phone in my google account but not under "my device" in Google Play.
Any help?
Thanks in advance.
Hi.
I think this can help you. Go to Settings - Applications. Search Google Play Store. Select. Press Clear Data. Go back. Start the App. Try and let me know if this work. I use this when an App is not working right.
Thank you for the reply.
I tried it but I still can't use the Market.
Got the same error.
I'm sorry. Can you access Google Play from a computer?
Yes, I can access to google from my computer fine but my phone is not showing under "my device" tab in google play.
In order to have my device appear there, I need to access Google Play on my device first which I can't. I don't know what to do...
Well, I think you must made a backup of your contacs, SMS and App's try performing a factory reset: Settings -- Backup & reset -- Factory data reset. The phone will restart as a brand new one, so you can configure all again.
Be aware that this procedure will erase all data on phone. Apps, app data and personal data. So, the backup is very important.
Factory reset doesn't seem to solve the problem either. I tried it before but it didn't work. :/
That's weird... Try adding another GMail account to the app, is the only thing that I can figure out. Hope it helps you!
Hello there, I've experienced the same when my device's date/time are not well configured. Try checking if your date and time are configured. If you date it's something like "May 5, 1920" believe me Market/Play wont work.
If google play have a update, remove the update, go to Google play again, then google play installs the update again. With update I mean a update from Google play self. You must go to the list of installed apps, there you will see if there is a update installed.
Thank you guys for the replies.
Methods tested:
1. Adding new accounts : Didn't work.
2. Uninstalled Google play update : Didn't work.
Uploaded with ImageShack.us
3. Date time checked: Correct date/time but didn't work.
4. Tried to clear Market cache : Didn't work.
Any suggestion?
Well, I run out of suggestion...
Try "Settings" - "Applications". Search "Google Play Store". Choose "Uninstall Updates", "Clear Data" and "Clear Memory Cache" (sorry if the names are different, I use spanish in my phone). After that, try to login with the old version of Google Play Store.
tried that already. Still can't use it.
Anyways, thanks mate.
Well, lets keep trying. What about flashing your phone with GB? The app in this firmware is Google Market, the very old one. Flash and open the app without performing any update.
Maybe it's a failure from something else. Google play use GOOGLE PARTNER SETUP and GMAIL to login to Google play store. Maybe it help to clear the data from that, otherwise I think that a clean flash of the FW is the best.
You are connected from a country that is blocked from Google like Iran or Syria;
You have to use a something like VPN connection; But it won't work if you connected to google play without it at the first time.
You have to delete the program and it's data (or reset your phone) then try connecting to google play after connecting to a proxy connection like VPN.
akhshin said:
You are connected from a country that is blocked from Google like Iran or Syria;
You have to use a something like VPN connection; But it won't work if you connected to google play without it at the first time.
You have to delete the program and it's data (or reset your phone) then try connecting to google play after connecting to a proxy connection like VPN.
Click to expand...
Click to collapse
Dude he is from Myanmar. I dont think google or any of its services is blocked there.
mansy_gupta said:
Dude he is from Myanmar. I dont think google or any of its services is blocked there.
Click to expand...
Click to collapse
I thought he might be on a trip.
Anyways I told what happened to me
akhshin said:
I thought he might be on a trip.
Anyways I told what happened to me
Click to expand...
Click to collapse
Maybe. Lol.
akhshin said:
You are connected from a country that is blocked from Google like Iran or Syria;
You have to use a something like VPN connection; But it won't work if you connected to google play without it at the first time.
You have to delete the program and it's data (or reset your phone) then try connecting to google play after connecting to a proxy connection like VPN.
Click to expand...
Click to collapse
Not, he's not in a blocked country. If you read all the posts, you will find that he can access Google Play from the web, but being his phone not recognized, can't install any app.
I don't know what else to do to help him...
Hello Everyone. I have a Samsung Captivate Glide i927 (AT&T). It was running Omni ROM 4.4 but since the latest Google Play Services update keeps 'crashing' the phone (multiple pop-ups stating that Google Play Services has stopped), I have decided to go back to stock ICS 4.0.4
The problem now is that my Google account isn't syncing properly. My contacts, calendar, Keep notes are unable to sync. I keep getting an error that states that 'Sync is having problems.' I also can't connect to the Google account from certain apps like WhatsApp & SwiftKey keyboard and as a result, I can neither back my chats to Google Drive nor download my customs words for the SwiftKey keyboard app. I can however use the Google Drive app normally. The Play Store also works properly.
I have done everything that I can think of (& read online). They are:
1. Deleting the Google Play Services cache.
2. Emptied the phone's cache. I also formatted it & the Dalvik cache in CWM.
3. Removed my Google account from the phone. Restarted & added the Google account.
4. Reset the phone to factory settings.
5. Re-flashed the official/stock 4.0.4 ROM by using Odin.
6. Changed my Google account password to 'force' everything to 'reset' and resync.
7. I have added a hash prefix to the localhost IP address in the hosts file in the 'etc' folder. I have also deleted it.
Syncing still doesn't work for those services. I am at my wit's end. Please can anyone suggest a solution?
Thanks.
Hey guys,
After the latest update, I have been getting Google sync error, and then there's the play store error where I cannot download apps.
Sync and app downloads happen at their own time and have tried from clearing playstore services cache to resetting the phone to factory settings.
Hard reset works but the issue returns. Does anyone else have this issue? Please do comment
Update: Tapzo was the culprit app, deleted it and cleared the cache. Restarted the phone and everything works fine.
Check for high ad serving and invasive apps, delete them one by one, cleaning play store cache and restarting the phone each time. Once the app that's causing issues is deleted everything should work fine.
Huawei might fix this in an update if all of us effected complain.
With L09 -B432-C183 I have the problem synonymous. Despite new installation and factory reset
Deleted Tapzo and cleaned cache off of play store and play services. Everything seems to be working including google sync(manual) and app updates and downloads, but still under observation.
delete apps that have more ads and seek more access to your information ie., gallery, contacts etc.... delete one by one and each time clear cache and restart, some app will be causing the problem and once you find that app everything will be back to normal
This might help:
Go to settings - Advance settings - Backup and Reset- Network settings reset
Should resume downloads.
I had similar issue. Truecaller app was an issue. Uninstalling and rebooting helps but issue will be back as soon as I install Truecaller app.
Temporary solution after lots of logs sent to R&D team.
Go to Settings- battery - lock screen clean up.
Untick all apps (Close all option must be greyed out).
Switch on Airplane Mode for 15 seconds . Turn it off.
Turn on WiFi and downloads should resume automatically .
Have you tried clearing the Cache files in the internal Storage and rebooting your device?
Only if I had seen this earlier.
I have been having this for a long time. Lost a bunch of pictures after doing a hard resets.
Finally this heped. Thanks!
If you use Truecaller either uninstall it or give all permission and also secondary app launch, trust app etc.
Once you download anything from olay store if it gets stuck, just open Truecaller and play store will start downloading.
https://forum.xda-developers.com/honor-8-pro/how-to/update-b150-t3676611
Today I was logged out of my Google account and I needed to login again. After completing the 2FA it starts over again.
I tried restaring my phone, deleting the Google Play Services data, updated Open GApps but it is always the same.
Oddly enough it works with a second user on my phone but happens to other Google accounts for my own user as well. There is no Google account currently in use.
Is there a way to reset the accounts by deleting something in /data? I suspect there is something wrong with the Google logins on my user.
Update: I solved it by deleting /data/system_ce/0/accounts.db and /data/system_de/0/accounts.db. I just found that out by coincidence and now it's working fine again
Hey. Whenever i want to download an App via the Poogle Playstore the download stops at 100%. The App however won't install. I tried several tips regarding this problem like wipe the cache, installing th official playstore APK and even wiping the Setup Assistant's data. Weirdly, the playstore shows no notifications when downloading like it did on my old OnePlus One (Permissions are granted).
Anyone got a solution?
Go to settings, apps, 3 dots, show system apps, android set up app and clear data. Also clear data for play store and relaunch and see the behaviour. However, it may not show the download progress from play store but it will display if updates are available or not, apps installed, apps updated etc.
shashank1320 said:
Go to settings, apps, 3 dots, show system apps, android set up app and clear data. Also clear data for play store and relaunch and see the behaviour. However, it may not show the download progress from play store but it will display if updates are available or not, apps installed, apps updated etc.
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Click to collapse
That however doesnt stop my main issue. Apps stop dowwnloading at 100% and then they wait for up too 10 hours before install.
DaveKo said:
That however doesnt stop my main issue. Apps stop dowwnloading at 100% and then they wait for up too 10 hours before install.
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Click to collapse
Is it Chinese variant ?
Nope, European
DaveKo said:
Nope, European
Click to expand...
Click to collapse
Does this happen when you are on mobile data or Wi-Fi connection?
Go to Settings > Apps > Apps > Google Play Store > Storage then select Clear Data and Clear Cache. Start the Play Store up again and it should fix your issue.