G3 does not connect to work wifi - G3 Q&A, Help & Troubleshooting

Picked up a new AT&T G3 yesterday. Had no problem getting on my wifi at home. However, I've been unable to get the phone to connect to my work wifi. The phone detects the network, I put in my password, but it just will not connect. I've still got my Galaxy S4, and that phone connects fine. I confirmed that both phones have the same settings, and the G3 will not connect.
I've reset the phone, powered it off and back on, forgot the network and reentered the password, turned wifi of and back on, and still no love.
Any other suggestions before I return the phone?

Restart router? Login to the router and check logs? Wipe router password (no password) then try to connect.

Trying to get that accomplished will be fun. Might just return and stick with my S4.

Mines had the same issue out the box, wouldn't connect to neither mine nor the neighbors WiFi, restarted my router and all has been good...

By restarting the router, do you just mean unplugging it for a minute or two, then plugging it back in? Tried that with the router in issue with and it still won't connect.

I'm having this issue with the wifi networks I have at home. I'll go to the settings, enter my password and it will instantly not connect. However, the NFC tags I have already set up before I had my G3 still work and allow me to connect without issue. Strange. This is on the 16GB D855

funkeruski said:
By restarting the router, do you just mean unplugging it for a minute or two, then plugging it back in? Tried that with the router in issue with and it still won't connect.
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Yes. But if router is setup as access point then will be connected to the switch and or firewall. Worth to restart it as well. I recently had this issue with airport express. One way to fix it was change router open(no password) than cannect your phone and then stick the password back.

Just to follow up on this, I was able to gain access to and play with my router settings at work. I changed the network to open without any security, and the phone still would not connect. I then changed the network mode from "b & g mixed mode" to "b only mode" and it immediately connected. Not sure what the difference is, but hopefully our computer guy will let me keep the change.

Related

htc wifi router installed, now internet not working

I got the htc wifi router working and surfed for a few minutes. I logged out of my PC and back in and the internet wouldnt work on my PC or my phone. I rebooted my phone and still the same problem. Has anyone else run across this problem? How do I fix it/troubleshoot it? 3G is showing it is connected
Has anyone else had this problem? I had to finally do a hard reset/wipe to get things working again.
There's another similar report here, maybe in the cdma area.
I'm not clear on your issue. Is this wmwifi not working after a reboot or Activesync not recognizing after the reboot?
And are you using the latest wmwifi?
edit: I'm adding that I downloaded the latest wmwifirouter last friday 18sep09, and I thought it was a vpn/wifi issue on my laptop. My TP2 did not recognize under activesync after I did a few things, but WM did work the one time I tested it.
I am not using wmwifi. I am using HTC CM Internet Sharing:
http://forum.xda-developers.com/showthread.php?p=4170499#post4170499
I figured it was put out by HTC (and free) so it should work right?
It created the wifi access point fine, and I was able to surf with my laptop at good speeds. I left and came back and the internet would no longer connect (laptop or phone).
I tried everything from soft rebooting, to removing the application, to calling *228 (reset the phone), and even manually setting up the verizon data settings. Nothing worked. I just could not establish a data connection.
Finally I gave up and did a hard reboot and restore and it finally worked.
I really need a reliable way of setting up a wifi access point but dont want to risk this fiasco again.
Yeah, I mis-read your first post, sorry!
For me it was as simple as starting the wifi router program and then cleanly stopping it. If forced to quit, you will have no network access. It's happened a couple times for me.
jbass350z said:
I got the htc wifi router working and surfed for a few minutes. I logged out of my PC and back in and the internet wouldnt work on my PC or my phone. I rebooted my phone and still the same problem. Has anyone else run across this problem? How do I fix it/troubleshoot it? 3G is showing it is connected
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Click to collapse
Hi there, I had used htc wifi router a while back and hadnt tried connecting the phone to the local wifi network since. After reading your post, I thought I'd check and yes I was getting the same problem, i.e. it wouldn't connect to my home wifi network.
I found the fix to be as follows:
1) Go into comms manager, turn WiFi on
2) Under settings go to wireless LAN
3) In the main tab you will that the SSID is set to "Mobile router", select change network button underneath.
4) Now you should see the SSID of your network, dont select anything, just press o.k at the top and hey presto it will connect.
Let us know if this worked.
billu said:
Hi there, I had used htc wifi router a while back and hadnt tried connecting the phone to the local wifi network since. After reading your post, I thought I'd check and yes I was getting the same problem, i.e. it wouldn't connect to my home wifi network.
I found the fix to be as follows:
1) Go into comms manager, turn WiFi on
2) Under settings go to wireless LAN
3) In the main tab you will that the SSID is set to "Mobile router", select change network button underneath.
4) Now you should see the SSID of your network, dont select anything, just press o.k at the top and hey presto it will connect.
Let us know if this worked.
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Thanks. I couldnt connect to the internet through 3G either though, even though the 3G icon was showing in my status bar.
jbass350z said:
Thanks. I couldnt connect to the internet through 3G either though, even though the 3G icon was showing in my status bar.
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Ah, that's probably for some other reason, no issues with 3G connection for me.
Same problem for me. I connect to the mobile through wifi (Adhoc connection) and the mobile is connected in 3G but I can't surf internet from my laptop.
Enable DHCP
Hi all
Sometimes after using this software you need to renable DHCP in the connections settings. This can be done via:
Start>Settings>Connections>WiFi>Wireless Networks>Network Adaptors>NE2000 Compatible Ethernet Adaptor and then select Use server-assigned IP address.
Cheers
andrew-in-woking
hi i installed e htc wifirouter but it is using my mms setting instead of my phone internet setting. any1 can help?

Vzw tp2 no wifi anymore

My vzw was ok before today on my network via wifi and now it only connects if there are no cables connected to my dlink dir-655 router. It says it can't connect try another access point. Never had an issue before. I have reset to factory defaults both router and phone more then once and still not working. If I turn on router with no cables connected to it then the tp2 connects fine. This meaning no LAN cable and no modem connected either. No security enabled for wifi either in the router. I have enabled security on router and phone says incorrect pass code which is incorrect as I am entering the correct password. Everything else on my network both wired and wifi work fine. Only the tp2 has a problem.
I am running default rom too. It is unlocked though and I've never put a rom or anything on the phone.
I don't have a clue what is wrong. I will be so grateful for any help.
Thanks so much.
Anyone???????????

Hidden SSID not in range

I've done some searching, googling and posting but wanted to see if this is my isolated defective Note2 or other people have this problem.
I am on a rooted Note2 using the Toolkit after getting my phone yesterday
I cannot connect to a hidden SSID with a netgeare router.
The phone connects fine but when I turn off the SSID broadcast it says "not in range" right before my eyes.
Just wondering if anyone else with a Sprint phone has this issue. I've seen it mention with a few other android models but not here yet.
Normally that's an issue with your device not being compatible with the router.
In your case, this doesn't hold true. You probably need to manually enter your SSID and passphrase with your router not broadcasting. It's just a quirk that happens sometimes when you setup WiFi and shut off broadcasting.
Thanks for the quick reply.
I messed around with Sprint Optimization and Wifi Locations settings while trying to get Wireless Tethering to work and tried connecting again.
It seems to work now.
Thanks:good:

Wifi authentication problem

help plz i cant connect to my wifi not at work or home, i keep getting "Authentication Problem" on settings
and i just got this problem after i convert my phone to a google play edtion
*edit
i fixed it by resetting my router and forget the network on my phone then reconnect it
Similar issue
sweetdeath said:
help plz i cant connect to my wifi not at work or home, i keep getting "Authentication Problem" on settings
and i just got this problem after i convert my phone to a google play edtion
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I have loved my M8 so far but yesterday it stopped connecting to my WEP encrypted home network. I have tried re-setting up on the phone and also restarted my router etc. My phone sees the network but does not seem to get an IP address.
Connecting to other wireless networks at work goes through fine, it's just at home that I have the issue, any help appreciated!
Enviroken said:
I have loved my M8 so far but yesterday it stopped connecting to my WEP encrypted home network. I have tried re-setting up on the phone and also restarted my router etc. My phone sees the network but does not seem to get an IP address.
Connecting to other wireless networks at work goes through fine, it's just at home that I have the issue, any help appreciated!
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Click to collapse
well i just solved mine by resetting my router and forget the wifi network on my phone and reconnect it
have you tried that yet???
Thanks for the info but afraid I have tried that and had no joy. Glad you got yours sorted!
Strangely I got home last night and it connected no problems.

[Q] 5.1.1 Won't connect to WiFi

So, like everyone else i've been waiting forever for this stupid update to come out.
I finally get it today, and the stupid thing won't connect to WiFi?!
Anyone else have this issue yet? :crying:
OK so turns out that it will connect, to a standard WPA/psk ap. My main ap has a Mac filter enabled, even with the devices Mac in (or filter off), it won't authenticate...
While in range of the secured Wi-Fi network to which you want to connect, you actually need to go to Settings --> Wi-Fi Settings (on the watch), and tap on the network name. It will then ask you to input the password on your phone. After you do that, it should work.
Oh... I just reread your 2nd post, and see that your issue is not a password issue. Nevermind.
Still, good information for others.
This would be great if there were a way to input password on the watch... that way, if you forgot phone, but had watch with wifi access, you could still use it.
mine is updated. My 360 still doesn't show Me the option to even connect to WiFi.
I have a htc one m8
Same issue
I have a Cisco Aironet 1142N and it is spitting out authentication errors when my Moto 360 attempts to connect to wireless. I have checked I am entering the correct WPA2 passphrase correctly on the phone. Anyone found a solution yet?

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