Wifi authentication problem - One (M8) Q&A, Help & Troubleshooting

help plz i cant connect to my wifi not at work or home, i keep getting "Authentication Problem" on settings
and i just got this problem after i convert my phone to a google play edtion
*edit
i fixed it by resetting my router and forget the network on my phone then reconnect it

Similar issue
sweetdeath said:
help plz i cant connect to my wifi not at work or home, i keep getting "Authentication Problem" on settings
and i just got this problem after i convert my phone to a google play edtion
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I have loved my M8 so far but yesterday it stopped connecting to my WEP encrypted home network. I have tried re-setting up on the phone and also restarted my router etc. My phone sees the network but does not seem to get an IP address.
Connecting to other wireless networks at work goes through fine, it's just at home that I have the issue, any help appreciated!

Enviroken said:
I have loved my M8 so far but yesterday it stopped connecting to my WEP encrypted home network. I have tried re-setting up on the phone and also restarted my router etc. My phone sees the network but does not seem to get an IP address.
Connecting to other wireless networks at work goes through fine, it's just at home that I have the issue, any help appreciated!
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well i just solved mine by resetting my router and forget the wifi network on my phone and reconnect it
have you tried that yet???

Thanks for the info but afraid I have tried that and had no joy. Glad you got yours sorted!

Strangely I got home last night and it connected no problems.

Related

some please help me with my WI-FI plzzzzzz

i just upgraded to shaps latest wm6 rom. the wifi works at first; but when i came back from school, it wont connect anymore. it gives the error 'cannot connect to the networ and service provider settings and try again. i tried setting my router to an open network. but it still wont connect. i tried it on a different router. it gives the same error. did a hard reset twice. connects as soon as i finish hard reset. but after like i come back from school. it gives the same error. i even re-flashed the rom this morning and it was working. i just got in now and its still giving me the same error. can someone help me please??
Check that your mac address is still ok and you are getting an ip address. There is a thread on here for fixing dead WLAN if your mac address is blank.
http://forum.xda-developers.com/showthread.php?t=322225
markafreeman said:
Check that your mac address is still ok and you are getting an ip address. There is a thread on here for fixing dead WLAN if your mac address is blank.
http://forum.xda-developers.com/showthread.php?t=322225
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yes. my desktop makes use of a wifi adapter to connect to it. and its working fine.
Be sure the Proxy's are disabled for connections using the phones WAN. here is a cab to allow you to turn it on & off easily.
http://forum.xda-developers.com/attachment.php?attachmentid=59995&d=1196392341
not sure if this is gona help, but when i had wifi problems i found that going to settings, wireless lan, then the power mode tab and changing the power save mode from best battery to best performance fixed my wifi issues.
get your email address out of your login name
Try removing the network connection settings and let it redetect the network.

htc wifi router installed, now internet not working

I got the htc wifi router working and surfed for a few minutes. I logged out of my PC and back in and the internet wouldnt work on my PC or my phone. I rebooted my phone and still the same problem. Has anyone else run across this problem? How do I fix it/troubleshoot it? 3G is showing it is connected
Has anyone else had this problem? I had to finally do a hard reset/wipe to get things working again.
There's another similar report here, maybe in the cdma area.
I'm not clear on your issue. Is this wmwifi not working after a reboot or Activesync not recognizing after the reboot?
And are you using the latest wmwifi?
edit: I'm adding that I downloaded the latest wmwifirouter last friday 18sep09, and I thought it was a vpn/wifi issue on my laptop. My TP2 did not recognize under activesync after I did a few things, but WM did work the one time I tested it.
I am not using wmwifi. I am using HTC CM Internet Sharing:
http://forum.xda-developers.com/showthread.php?p=4170499#post4170499
I figured it was put out by HTC (and free) so it should work right?
It created the wifi access point fine, and I was able to surf with my laptop at good speeds. I left and came back and the internet would no longer connect (laptop or phone).
I tried everything from soft rebooting, to removing the application, to calling *228 (reset the phone), and even manually setting up the verizon data settings. Nothing worked. I just could not establish a data connection.
Finally I gave up and did a hard reboot and restore and it finally worked.
I really need a reliable way of setting up a wifi access point but dont want to risk this fiasco again.
Yeah, I mis-read your first post, sorry!
For me it was as simple as starting the wifi router program and then cleanly stopping it. If forced to quit, you will have no network access. It's happened a couple times for me.
jbass350z said:
I got the htc wifi router working and surfed for a few minutes. I logged out of my PC and back in and the internet wouldnt work on my PC or my phone. I rebooted my phone and still the same problem. Has anyone else run across this problem? How do I fix it/troubleshoot it? 3G is showing it is connected
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Hi there, I had used htc wifi router a while back and hadnt tried connecting the phone to the local wifi network since. After reading your post, I thought I'd check and yes I was getting the same problem, i.e. it wouldn't connect to my home wifi network.
I found the fix to be as follows:
1) Go into comms manager, turn WiFi on
2) Under settings go to wireless LAN
3) In the main tab you will that the SSID is set to "Mobile router", select change network button underneath.
4) Now you should see the SSID of your network, dont select anything, just press o.k at the top and hey presto it will connect.
Let us know if this worked.
billu said:
Hi there, I had used htc wifi router a while back and hadnt tried connecting the phone to the local wifi network since. After reading your post, I thought I'd check and yes I was getting the same problem, i.e. it wouldn't connect to my home wifi network.
I found the fix to be as follows:
1) Go into comms manager, turn WiFi on
2) Under settings go to wireless LAN
3) In the main tab you will that the SSID is set to "Mobile router", select change network button underneath.
4) Now you should see the SSID of your network, dont select anything, just press o.k at the top and hey presto it will connect.
Let us know if this worked.
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Thanks. I couldnt connect to the internet through 3G either though, even though the 3G icon was showing in my status bar.
jbass350z said:
Thanks. I couldnt connect to the internet through 3G either though, even though the 3G icon was showing in my status bar.
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Ah, that's probably for some other reason, no issues with 3G connection for me.
Same problem for me. I connect to the mobile through wifi (Adhoc connection) and the mobile is connected in 3G but I can't surf internet from my laptop.
Enable DHCP
Hi all
Sometimes after using this software you need to renable DHCP in the connections settings. This can be done via:
Start>Settings>Connections>WiFi>Wireless Networks>Network Adaptors>NE2000 Compatible Ethernet Adaptor and then select Use server-assigned IP address.
Cheers
andrew-in-woking
hi i installed e htc wifirouter but it is using my mms setting instead of my phone internet setting. any1 can help?

WiFi help

Hy. I bought my defy one week ago and I have noticed some inconsistencies with the WiFi function. I got it tot work on a public network in a restaurant on the first try. At home however everything seems so random : I got it to connect to WiFi 5-6 times eventhough I don't have a router but most of the times I get the : "connection detected" notification but no internet access ( when i select the network in the wifi settings it says the signal is excellent ).
My modem is a Huawei EchoLife HG520s, I am running windows 7 x32, my phone was not rooted and i didn't make a blur account.. that doesn't work either.
I would really appreciate your help.
Flinck said:
Hy. I bought my defy one week ago and I have noticed some inconsistencies with the WiFi function. I got it tot work on a public network in a restaurant on the first try. At home however everything seems so random : I got it to connect to WiFi 5-6 times eventhough I don't have a router but most of the times I get the : "connection detected" notification but no internet access ( when i select the network in the wifi settings it says the signal is excellent ).
My modem is a Huawei EchoLife HG520s, I am running windows 7 x32, my phone was not rooted and i didn't make a blur account.. that doesn't work either.
I would really appreciate your help.
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Click to collapse
You are getting wifi signal at home but do not have a router? You mean a wifi router? If that's the case maybe you are picking up wifi signals from someone else's router and you cannot connect because you need to sign on? If you are having trouble getting on your own router, could you tell us what it is etc.?
You didn't set up a Blur account? Or you did and it doesn't work? Where are you located? If you tried to set it up and couldn't it may be because some markets (I hear) do not support Blur. For instance, there are some models of Defy that do not have Blur and that's probably why.
Sorry i should have made it clearer: i have not bought any kind of router but the modem i use could have a wifi router incorporate(i don't know if it does i lost its documentation).
I live in a house with no nearby sources of wifi and both networks (the one i use to connect to the internet from my pc and the wifi i find if i scan wth my phone have the same name)
I live in Romania and everytime i try to set up a Blur account and click the start button it cancels.
Flinck said:
Sorry i should have made it clearer: i have not bought any kind of router but the modem i use could have a wifi router incorporate(i don't know if it does i lost its documentation).
I live in a house with no nearby sources of wifi and both networks (the one i use to connect to the internet from my pc and the wifi i find if i scan wth my phone have the same name)
I live in Romania and everytime i try to set up a Blur account and click the start button it cancels.
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Click to collapse
Is there any way you can temporarily disable your modem's wifi security just so you can get on to see if that works? Make sure to turn it back on after, this is just to see if that's the cause of the trouble.
Also about setting up a Blur account - did you try that at home, or at an open Wifi area (eg. the restaurant)? If it doesn't work at home then I guess it's worth trying it at the restaurant or any other place where you can get the connection to work.
Well the network i get here at home is 'open' and i get a connection everytime.. just no internet access on my phone and the computer doesn't seem to recognise the connection (happen exactly he same even on the times i had internet access)
Flinck said:
Hy. I bought my defy one week ago and I have noticed some inconsistencies with the WiFi function. I got it tot work on a public network in a restaurant on the first try. At home however everything seems so random : I got it to connect to WiFi 5-6 times eventhough I don't have a router but most of the times I get the : "connection detected" notification but no internet access ( when i select the network in the wifi settings it says the signal is excellent ).
My modem is a Huawei EchoLife HG520s, I am running windows 7 x32, my phone was not rooted and i didn't make a blur account.. that doesn't work either.
I would really appreciate your help.
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Click to collapse
exactly what happened to me. is not a router's problem but a DNSes problem.
you must enter the router and disable the "automatic DHCP". enter in the settings of the phone, wifi, advanced DNS settings automatically if not found. and it work.
P.S. after this if you have problems with your computer, right click the connection, and then do "problem solving". good luck ...
powertony84 said:
exactly what happened to me. is not a router's problem but a DNSes problem.
you must enter the router and disable the "automatic DHCP". enter in the settings of the phone, wifi, advanced DNS settings automatically if not found. and it work.
P.S. after this if you have problems with your computer, right click the connection, and then do "problem solving". good luck ...
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the only problem is that I can't seem to find a router in my devices.. i have a internet modem that might have a wi-fi router incorporated
How does the computer connect to the modem if it uses USB i'm not too sure what you can do but if it uses ethernet what I recommend you do is click on start, and type in "cmd" when this loads type "ipconfig /all" this will then bring up all the details of your connection. What you are looking for is the default gateway, this will be the address of your router. With this add "http" and the default gateway number into a browser,you should then be able to get into the routers config and then you can follows powertony84's guide.
Well i'm pretty sure the network I connect to with my phone is mine because i just changed its security level to WEP using bobdigby advice. But I got lost afterward.
I have attached a prinscr of the DHCP setting i can fiddle with and i really appreciate your help so far
Any idea what channel i should use? i got a tip to chage the channel but i don't know into which one
I don't use any router but I turn my laptop, which supports wifi, into a wifi hotspot so that my defy can use wifi within my apartment. It's wonderful!

G3 does not connect to work wifi

Picked up a new AT&T G3 yesterday. Had no problem getting on my wifi at home. However, I've been unable to get the phone to connect to my work wifi. The phone detects the network, I put in my password, but it just will not connect. I've still got my Galaxy S4, and that phone connects fine. I confirmed that both phones have the same settings, and the G3 will not connect.
I've reset the phone, powered it off and back on, forgot the network and reentered the password, turned wifi of and back on, and still no love.
Any other suggestions before I return the phone?
Restart router? Login to the router and check logs? Wipe router password (no password) then try to connect.
Trying to get that accomplished will be fun. Might just return and stick with my S4.
Mines had the same issue out the box, wouldn't connect to neither mine nor the neighbors WiFi, restarted my router and all has been good...
By restarting the router, do you just mean unplugging it for a minute or two, then plugging it back in? Tried that with the router in issue with and it still won't connect.
I'm having this issue with the wifi networks I have at home. I'll go to the settings, enter my password and it will instantly not connect. However, the NFC tags I have already set up before I had my G3 still work and allow me to connect without issue. Strange. This is on the 16GB D855
funkeruski said:
By restarting the router, do you just mean unplugging it for a minute or two, then plugging it back in? Tried that with the router in issue with and it still won't connect.
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Yes. But if router is setup as access point then will be connected to the switch and or firewall. Worth to restart it as well. I recently had this issue with airport express. One way to fix it was change router open(no password) than cannect your phone and then stick the password back.
Just to follow up on this, I was able to gain access to and play with my router settings at work. I changed the network to open without any security, and the phone still would not connect. I then changed the network mode from "b & g mixed mode" to "b only mode" and it immediately connected. Not sure what the difference is, but hopefully our computer guy will let me keep the change.

How to Fix Authentication Error

Hello so on my s3 whenever i connect to my home WiFi it says authentication error. I know its not the router because it works great on my tv laptop and xbox. Also its not the phone because i can connect to public hotspots and my moms hotspot. If you know how to fix this problem and thanks in advance.
Maybe there's a certain limit to how many devices can connect to the router? Go into your router settings and check, if not go to your phone and try unchecking automatically connect to wifi then rebooting your phone. See if that helps!
MrPeebles_ said:
Maybe there's a certain limit to how many devices can connect to the router? Go into your router settings and check, if not go to your phone and try unchecking automatically connect to wifi then rebooting your phone. See if that helps!
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I forgot to say this, I was able to connect before but i was in the middle of using it shut down
PLS READ THIS BEFORE U REPLY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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